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Job Description A leading Financial Services firm in the Fort Lauderdale area is looking to add a Recruiting Director to thier team You must be able to logically commute Fort Lauderdale, FL This new team member will be responsible for the following: • Recruiting Experienced Financial Advisors for both existing Advisory Firms and Advisor Acquisitions, • Use phone calls, Indeed, LinkedIn, and other platforms to source candidates Phone and Virtual Face to Face skills are necessary for success! Qualifications: • Very strong sales acumen, • Strong communication skills, • Outgoing personality, • Exceptional organizational skills, • Strong follow through habits, • Cold calling experience, • Proficient in Microsoft Suite, • Ability to learn technology platforms easily, • Ability to collaborate with others, • Ability to be self-directed, • Detail-oriented—quality and precision-focused, • Aggressive—competitive and growth-oriented, • Outcome-oriented—results-focused with strong performance culture, • Stable—traditional, stable, strong processes, • People-oriented—supportive and fairness-focused, • Salary, • Bonus pay

Job Description As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union serving educators, we have since expanded to serve 23 counties across the state of Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to fostering a diverse and inclusive work environment where everyone has the chance to succeed and feel a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: • Medical, Dental, and Vision, • 401K Plan with Matching, • Tuition Reimbursement Program, • Supplemental Benefits, • Engagement Area, • Wellness Studio & Gym at our Corporate Headquarters, • Company Paid Life Insurance, • Reconcile assigned GL accounts; clear pending items within defined timeframes and complete month-end reconciliations within five (5) business days., • Assist with month-end and year-end close (journal entries, accruals, account analyses)., • Contribute to quarterly Call Report preparation (schedules and supporting documentation)., • Serve as a back up to AP specialist and cross trained to process A/P and A/R;, • Maintain Fixed Asset subledger (additions, disposals, depreciation, roll-forwards)., • Provide documentation for audits/exams; support ad-hoc reports and departmental tasks., • Collaborate with other departments to ensure accurate financial reporting., • Identify and recommend process improvements for efficiency, accuracy, and control., • Maintain strict confidentiality of financial and member information. Required • Bachelor’s degree in Accounting, Finance, or related field., • 3+ years of accounting experience (GL reconciliations, A/P, A/R, fixed assets) in a financial institution., • Solid understanding of accounting principles and financial reporting., • Proficiency in Excel (pivot tables, lookups, basic formulas) and accounting software., • Strong attention to detail, organization, and deadline management., • Credit union or banking experience; familiarity with Call Report schedules., • Working knowledge of GAAP and internal controls., • Experience with core/accounting systems (e.g., Jack Henry/Velera, Sage Intacct). Core Competencies: Accuracy & Compliance • Problem Solving • Ownership & Follow-Through • Integrity/Confidentiality • Service Orientation • Continuous Improvement • Cross-Functional Collaboration

Job Description As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union serving educators, we have since expanded to serve 23 counties across the state of Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to fostering a diverse and inclusive work environment where everyone has the chance to succeed and feel a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: • Medical, Dental, and Vision, • 401K Plan with Matching, • Tuition Reimbursement Program, • Supplemental Benefits, • Engagement Area, • Wellness Studio & Gym at our Corporate Headquarters, • Company Paid Life Insurance, • Provide outstanding Bright Service to each internal and external member as defined by our Service Standards and Promises., • Responsible for processing and appropriate disposition of fraudulent items by gathering information and presenting documentary evidence accurately and timely. Works with members to identify transactions, identify potential suspects, complete necessary documentation, and eliminate future fraudulent transactions., • Responsible for promptly reviewing all fraudulent transactions, including checks, bill pay, credit cards, shared services, ACH, wires, account takeovers, and red flags., • Responsible for analyzing fraud trends and tracking losses resulting from fraudulent transactions., • Collaborate in investigations with the BSA Department to ensure cases and reports are appropriately documented utilizing the Credit Union's AML software., • Responsible for completing necessary forms for submitting claims to the insurance company. Provides documentation on non-insurable losses and initiates charge-off of items determined to be non-collectible., • Contribute to achieving business service objectives by supporting those areas of the credit union that services the business client. Demonstrates understanding of business services functions and knowledge of business deposit and lending products, • Maintain knowledge with B.S.A. Compliance training., • Provide outstanding service to internal and external members as defined by our service standards and promises., • Provides credits/debits promptly to ensure the department complies with Reg E deadlines., • Ensure that all cases are received in the portal by FIS., • Challenge chargebacks/denials by providing all necessary information relating to claims and chargeback queries if required., • Provide information to credit union employees on current fraud trends, detecting fraudulent activity, and how to handle fraudulent claims. Experience - One year to three years of similar or related experience. Education - (1) A two-year college degree, (2) completion of a specialized certification or licensing, (3) completion of specialized training courses conducted by vendors, or (4) Minimum of two (2) years of work experience. Interpersonal Skills- Work involves personal contact with others inside and/or outside the organization for first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve more confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills- Effective verbal and written communication with employees, other organizations, and the public to explain generally established policies, procedures, and systems. Must know regulations and procedures related to fraud investigation. Must know about check clearing and return-item regulations. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee must occasionally stand, stoop, kneel, crouch, or crawl. The employee may occasionally lift and move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment: The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions. BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace.

Job Description As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union serving educators, we have since expanded to serve 23 counties across the state of Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to fostering a diverse and inclusive work environment where everyone has the chance to succeed and feel a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: • Medical, Dental, and Vision, • 401K Plan with Matching, • Tuition Reimbursement Program, • Supplemental Benefits, • Engagement Area, • Wellness Studio & Gym at our Corporate Headquarters, • Company Paid Life Insurance, • Answer calls in a high-volume environment while providing excellent member service and meeting performance targets., • Contribute to and meet departmental, individual, and organizational goals and targets, including service level standards, call metrics, quality of service, and production., • Promote BrightStar products and services by identifying member needs and recommending solutions that support their financial goals, • Contribute to a strong after-call survey score by providing high-quality service based on our service standard. Listening to our members, leading with empathy, owning the solution, and delivering excellence., • Manage all interactions with members, whether over the phone or in writing, in a kind and welcoming manner that aligns with the mission and values of the credit union., • Lead with technology-based solutions and education to promote self-service, while finding creative solutions, problem-solving, troubleshooting, and delivering on commitments., • Willing to be monitored and coached in an environment that seeks to deliver a premier level of service to our membership and community., • Processes transactions with accuracy and efficiency., • Mitigate risk to the credit union by adhering to policies and procedures, including ID verification requirements, and proactively identifying and escalating red flags., • Ability to support members and internal partners utilizing the Credit Union services, including Online Banking, Mobile Apps, website, bill pay, and ATM's., • Maintain knowledge of the credit union's Bank Secrecy Act compliance policy, procedures, and practices to meet compliance requirements, while keeping up to date on changes in policy and technologies., • Communicate effectively, both verbally and in writing, in English and a second language, if applicable., • Effectively adjusts to changing and evolving priorities and expectations, • Strong analytical skills and attention to detail, • Proficient with Microsoft Office Suite (especially Excel, Word, Outlook), • 1 year of experience in a high-volume customer service role, • Ability to perform basic math calculations, • Must be comfortable working in an open Contact Center environment with consistent noise, lighting, and temperature for extended periods, • Strong communication skills with the ability to actively listen, ask questions, and convey information clearly and professionally, • Demonstrated ability to handle a high volume of member interactions with patience, positivity, and accuracy, • Comfort with technology, including the ability to navigate multiple systems, multi-task,, • Use online banking tools and troubleshoot digital platforms with members., • Strong problem-solving skills and sound judgment when handling member concerns and sensitive information, • Ability to connect with others with tact, discretion, and courtesy within and outside the organization, • Ability to handle stress in a high-volume and fast-paced environment., • Must maintain regular and punctual attendance and reliability Interpersonal and Professional Skills: • Demonstrates courtesy, empathy, tact, and diplomacy in all interactions, both internally and externally., • Strong listening skills and the ability to understand and respond to member needs with professionalism and care., • Confident in communicating clearly and effectively, both verbally and in writing., • Possesses a service-oriented mindset with the ability to promote appropriate products and services. Other Skills and Abilities: • Excellent telephone presence and written communication skills., • Self-motivated and thrives in a goal-driven, performance-focused environment., • Capable of making sound decisions in alignment with both member needs and Credit Union policies., • Highly organized and detail-oriented with strong analytical skills., • Able to manage multiple tasks efficiently in a high-volume, fast-paced setting., • Proficient in using personal computers, including navigating internet browsers and business software applications. Education & Experience: • High school diploma or equivalent required; associate degree preferred., • Minimum 1 year of contact center experience, preferably in a financial institution., • Minimum of 1 year of quota-based sales experience Work Environment & Schedule: • Must be able to work flexible hours, including but not limited to early mornings and alternate Saturdays, as needed to support call volume., • Hybrid or on-site schedule depending on operational needs. Compliance: • Employees must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions with B.S.C.U. will consider the awareness of unusual or suspicious activity relevant to the department., • In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be completed at least annually, as made available by the Training and Compliance Department., • Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, O.F.A.C., Fair Lending, and Credit Card Act. Physical Requirements: • The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully., • Reasonable accommodation may enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel, and talk or hear., • The employee is frequently required to walk and reach with hands and arms., • The employee may occasionally stand, stoop, kneel, or crouch., • The employee may occasionally lift and move up to 10 pounds., • Specific vision abilities this job requires include close vision and the ability to adjust focus. BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace

Job Description About BrightStar As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union focusing on educators, we expanded to serve 23 counties across Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to creating a diverse and inclusive work environment where everyone has a chance to succeed and a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: • Medical, Dental, and Vision, • 401K Plan with Matching, • Tuition Reimbursement Program, • Supplemental Benefits, • Engagement Area, • Wellness Studio & Gym, • Company Paid Life Insurance The primary purpose of this position is to assist the members of our growing community in meeting their financial needs and goals by offering them superior products and services. This is done by providing outstanding service to both internal and external members. Essential Functions & Responsibilities: • Complete loan interviews and applications, retrieve proper documentation, and complete final loan closings., • Assist members by determining appropriate accounts and services to offer based on individual needs. Open and close accounts, answer member questions, and resolve member problems within the position’s authority., • Complete account maintenance (including ATM/Debit card orders, disputes, fraud, payroll or direct deposit issues, call 24, and pc banking)., • Identify the member’s financial needs and suggest a product or service to meet them., • Provide outstanding service to each internal and external member as defined by our Service Standards and Promises., • Promote all BSCU products and services, including but not limited to BSCU extended products, mortgages, and investments., • Perform teller duties and other related duties as assigned (including safe deposit boxes and end-of-the-day branch balancing)., • At times, this position may require support and assistance in other branch locations based on business needs., • Weekend hours may be required., • Maintain knowledge with B.S.A. Compliance training. Complete loan interviews and applications, retrieve proper documentation, and complete final loan closings. 30% Open and close accounts, answer member questions, and resolve member problems within the position’s authority. 25% Complete account maintenance (including ATM/Debit card orders, disputes, fraud, payroll or direct deposit issues, call 24, and PC banking). 20% As defined by our Service Standards and Promises, we provide outstanding service to each internal and external member. 10% Perform teller duties and other related duties as assigned (including safe deposit boxes and end-of-the-day branch balancing). 10% Other duties as assigned 5% Performance Measurements: • Ability to understand stakeholders’ needs and build trusted relationships., • Assist in preparing project management documentation consistently and accurately., • Efficient in time workload management, must act promptly to requests., • Good understanding of project methodologies., • Ability to work collaboratively with internal and external teams defined by our Service Standards and Promises., • Ability to perform well under pressure and with defined timelines and milestones., • Working knowledge and understanding of financial institution operations and business processes, including technology solutions used in financial institutions' operations., • Stay current with emerging technologies and trends., • Experience: Six months or more of similar or related experience, • Communication-20, • Decision Making/Judgement-20, • Customer Service-20, • Job Knowledge-20 Employees must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions with B.S.C.U. will consider the awareness of unusual or suspicious activity relevant to the department. • In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be completed at least annually, as made available by the Training and Compliance Department. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee must occasionally stand, stoop, kneel, or crouch. The employee may occasionally lift and move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Work Environment: The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions. BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace

Job DescriptionAbout BrightStar As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union focusing on educators, we expanded to serve 23 counties across Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to creating a diverse and inclusive work environment where everyone has a chance to succeed and a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: • Medical, Dental, and Vision, • 401K Plan with Matching, • Tuition Reimbursement Program, • Supplemental Benefits, • Engagement Area, • Wellness Studio & Gym, • Company Paid Life Insurance The position's primary purpose is to assist the members of our growing community in meeting their financial needs and goals by offering them superior products and services. This is done by providing outstanding service to both internal and external members. A Service Agent's primary role is to accept and process telephone and online requests, explain benefits, resolve problems, sell and direct calls/requests to the appropriate area, and perform non-phone duties within specified time frames as assigned. Essential Functions & Responsibilities: • Actively seek ways to wow and impress members with excellent service; live BrightStar Credit Union's Service Mission and Service Promises., • Engage in conversation and offer a solution when a need is discovered. The answer might be a loan or one of our products. By engaging in exchange, you will be helping our members and potential members meet their needs and assist with meeting our Credit Union’s sales goals., • Respond to inquiries and requests for information, including account information, basic IRA questions, loan questions, and more. Resolve member problems., • Complete loan applications by interviewing the member/ loan applications., • Perform transactions for members, including deposits, withdrawals, transfers, payments, and more., • Assist members while navigating our home banking systems, i.e., online banking & Call 24 (touch-tone telephone)., • Report significant events and issues to the Team Lead(s) or manager for further review and action., • Transfer and open accounts to withdrawals, deposits, immigration letters, loan status and payments, cashier’s checks, etc., • Performs other related duties as assigned., • Maintain knowledge with B.S.A. Compliance training. Below is a breakdown of overall responsibilities: Actively seek ways to wow and impress members with excellent service; live BrightStar Credit Union's Service Mission and Service Promises. 30% Engage in conversation and offer a solution when a need is discovered. The answer might be a loan or one of our products. By engaging in exchange, you will be helping our members and potential members meet their needs and assist with meeting our Credit Union’s sales goals. 25% Respond to inquiries and requests for information, including account information, basic IRA questions, loan questions, and more. Resolve member problems. 20% Perform transactions for members, including deposits, withdrawals, transfers, payments, and more. 15% Assist members while navigating our home banking systems, i.e., online banking & Call 24 (touch-tone telephone). 5% Other Duties as Assigned 5% Performance Measurements: • Provide excellent service to members every time, live our service promises, "WOW" members with exceptional service, and achieve service goals as measured by quality loop surveys, member shopper surveys, call monitoring, the internal service survey, and other measurement tools., • Achieve sales and referral goals measured by Connections and other tracking tools., • Achieve productivity goals and call center metrics measured by reports and other tools. Perform duties accurately and promptly., • Resolve member problems and disputes; make decisions in the best interest of members and the Credit Union; act as a liaison between CU support areas and members for research, card ordering, Online BillPay transactions, and other issues., • Know and apply MSC and Credit Union standards for professionalism, dress, punctuality, absence, and other criteria in the Employee Handbook; know and use CU policies & procedures to ensure compliance with all applicable regulations., • Keep personal member information private and confidential by our policies; maintain account data integrity., • Report significant events and issues to your team leader(s) and manager for further review and action; perform other related duties as assigned., • Able to perform banking transactions such as:, • Immigration Letters. Loan status, payments, cashier's checks, etc., • Experience: Customer Service experience is required; credit union or other financial institution, • Excellent telephone skills, including vocal presentation; excellent written communication skills., • Ability to thrive and be motivated in a goal-oriented environment, • Ability to make decisions that are in the best interest of members and the Credit Union, • Ability to work quickly and accurately and handle various duties in a fast-paced environment., • Ability to operate a personal computer, including a keyboard, mouse, internet browsers, and other software; ability to sit for long hours., • Good analytical & organizational skills; detail-oriented Competencies: • Communication, • Decision Making/Judgement, • Customer Service, • Job Knowledge Employees must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions with B.S.C.U. will consider the awareness of unusual or suspicious activity relevant to the department. • In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be completed at least annually, as made available by the Training and Compliance Department., • Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, O.F.A.C., Fair Lending, and Credit Card Act. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee may occasionally stand, stoop, kneel, or crouch. The employee may occasionally lift and move up to 10 pounds. Specific vision abilities this job requires include close vision and the ability to adjust focus. Work Environment: The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions. BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace

Build your best future with the JCI team As a global leader in innovative and sustainable building solutions, our mission is to redefine building performance for the benefit of people, places, and the planet. Join a successful team that empowers you to create your best future! Our teams are strategically positioned to support various industries worldwide. You will have the chance to grow through impactful projects and learning opportunities. We are committed to providing our employees with experiences that promote their physical, financial, and emotional well-being. Become part of the JCI family and flourish in a supportive company culture where your contributions and ideas are valued – your next great career opportunity is just a few clicks away! What we offer • Competitive salary, • Generous vacation, holiday, and sick leave - 15 days of vacation in the first year, • Comprehensive benefits package including 401K, medical, dental, and vision care - effective from day one, • Extensive training and development opportunities with exceptional resources, • Collaborative and supportive team environment, • Commitment to safety through our Zero Harm policy, • Check us out: ___ The Security Project Manager is responsible for providing regular project communications, both internally and externally to the appropriate stakeholders to ensure assigned projects are delivered on time and within budget. The Project Manager oversees and communicates project progression from inception to completion including design, permits, material delivery, labor schedules, and field installation. Conducts Work in Progress meetings. Understands and follows all published codes, customer standards, and unique project specifications. Conveys a sense of professionalism, fairness, and concern for customers, labor, and management. Coordinates change orders and drives toward overall margin improvement on every job. Drives positive cash flow and resolves any invoicing delays or disputes in a timely fashion. The Project Manager provides a single point of contact to clients for resolution of project and operational issues as assigned by the program manager, and performs periodic project and program reviews, making recommendations for improvement and marshalling the implementation of those recommendations. Actively participates in sequencing projects, adjusting timelines, and modifying scope documents to achieve objectives. The project manager position may also require managing service contract work which will include but not be limited to the following activities, requesting inspection schedules, monitor and manage inspection schedules, manage, and follow up on repair quotes, ensure repairs are completed in a timely manner. What we offer Competitive salary Paid vacation/holidays/sick time- 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Company vehicle, if applicable Check us out! : ___ Check us out! : How you will do it Methodology – Understanding of Project Management methodology and key knowledge areas: Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk and Procurement Management. Communication/Coordination – Responsible for communication and status reporting to project staff, customers, and management. Responsible for work plan, managing project resources, duty assignment, responsibilities, scope of authority and provides technical advice and problem resolution to all aspects of project. Fiscal – Responsible for tracking projects expenditures and installation progress through reviews of status reports prepared by project personnel and modifies schedules of plans as required. Maintains full financial accountability to project; requires ability to forecast financial trends across project, ability to understand internal and external client cost structures and integrate or translate to/from Johnson Controls accounting methodology using AIA standards. Quality – Maintain full accountability to project quality; conducting inspections of work site, ensuring workmanship meets installation required quality standards and expectations. Confirm major project milestones are met and verify percentage of completion by direct field labor and/or subcontractor resources. Customer Service – Provide responsive, concise, and professional support to all customers and other personnel and ensure timely follow-up on all customer concerns and issues. Understanding the client objectives and alignment of operational support activities to meet those objectives. Establishment of standards, policies, and processes. Ensuring proper resource alignment with all individual Projects. Facilitates communication with the client and Johnson Controls internal partners. Regularly engages the client to maintain current pulse on client perceptions, needs, challenges and potential business opportunities. Takes ownership for maintaining high levels of customer satisfaction. Advocates for the client while maintaining ability to counsel client when program improvements require client-side modifications. Strives to achieve trusted advisor status with client. Supervising and providing oversight of projects. Regularly compile and communicate information related to critical activities, resources, and timelines. Create project documentation, including playbooks, standards, and installation guides for assigned projects. Creation and ownership of project plans. Initiation of the program’s projects. Ensures that the projects have adequate support. Monitors project progress against plan. Assists in identification of risks. Provides support, mentoring and advice to other field project managers, installation managers and technicians. Reports on project status to the Program Manager. What we look for Required • Associate or bachelor’s degree in a technical or business filed, or equivalent industry experience performing functional project management in a complex physical security environment., • 3-5 years physical security project management experience, including regular collaborate with general contractors, property managers and client partners. Thorough understanding of both installation and service elements of operational performance., • Ability to read and understand complex building architectural, mechanical, and electrical documents., • Ability to multi-task and prioritize assignments with a strong adherence to deadlines., • Exceptional verbal and written communication skills, both with internal and external customers., • Skilled with MS Project and Smartsheet, to be used to maintain accurate and current project timelines for publishing to client., • Work with Program Manager to develop QBR (Quarterly Business Review) content for the client., • Must be organized, detail oriented and self-motivating., • Must have the ability to interact effectively with employees and customers in difficult situations., • Excellent leadership skills, min. +3 years’ experience leading professionals in a construction setting, with understanding of permitting and union complexities., • Self-starter, ability to review processes and instill continuous improvement methodologies, including institution and execution of a formal quality assurance program., • Strong verbal and written communications skills, including presentation skills. Ability to lead and participate in meetings, representing both Johnson Controls and client as the need arises., • Technical expertise required – certification or exposure to enterprise-wide access control and video systems., • Organizational skills, ability to adjust labor efforts to fluctuating demands. Working closely with sales and program management leadership, leverage Johnson Controls organization to bring thought leadership to the client., • CSPM (Certified Security Project Manager), • PMI PMP (Project Management Institute, Project Management Professional), • Bosch Integrated Control Panel Certification, • Verint CCTV Platform Certification, • Software House CCure 9000 Certification #LI-Onsite #LI-KP1 #LI-NC1

Job Description Entry Level Insurance Sales Producer – Pembroke Pines West, Florida (On-Site) Description Advance your career with Brightway Insurance, The Valdivieso Agency! Are you a natural communicator with a positive attitude, strong listening skills, and a sharp eye for details—especially when it comes to helping people make important financial or business decisions? If so, you may be the perfect fit for our Inside Sales Agent role at Brightway Insurance. This full-time, insurance sales position is based in Pembroke Pines West, Florida and requires that you live within a commutable distance. We’re looking for someone who’s decisive, driven, and ready to match clients—whether new, existing, or prospective—with the insurance solutions that fit their unique needs. As part of our dynamic sales team, you’ll receive paid training, ongoing support, and warm leads delivered straight to you (no cold calling required). You’ll also enjoy the freedom of unlimited earning potential and commission. If you’re looking for a career that offers flexibility, professional growth, and the satisfaction of helping others protect what matters most, we encourage you to apply today. Responsibilities • Client Consultation: Conduct thorough consultations with clients to understand their insurance needs and provide personalized recommendations, • Customer Service: Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring overall satisfaction, • Sales Generation: Achieve and exceed sales targets by proactively working our existing leads while leveraging existing relationships, • Product Knowledge: Stay up to date on the latest insurance products, industry trends, and regulatory changes to effectively communicate value propositions to clients, • Relationship Building: Cultivate strong, long-lasting relationships with clients, earning their trust and confidence as their go-to insurance advisor, • Documentation: Ensure accurate and timely documentation of client interactions, policy details, and other relevant information, • Implement sales strategies and tactics proven effective in maintaining and growing existing customer portfolios comprised of loyal, long-term clients, • Continue your education on evolving insurance industry protocols to adequately fulfill all policy requirements and monitor insurance claims to customers’ satisfaction, • Listen attentively to new and potential clients, evaluate their needs and their financial statuses, and propose ideal plan options for their unique circumstances and insurance needs, • Create tailored risk management strategies directly with clients that align with their risk profiles, • Bilingual -Fluent Spanish, • High school diploma, • Must be 18 years of age, • Ability to use Microsoft Office, • Strong interpersonal skills, communication skills, customer service skills, and analytical skills are required, • A valid 4-40, 2-20 or 20-44 Insurance license, • Base pay, PLUS commissions (Base pay is determined by level of experience and certifications.), • Average 1st year total earnings range from $55K-$70K through a combination of base pay and commission. Brightway Insurance - Pembroke Pines West, is not your typical independent insurance agency. We’re a Brightway agency, which means we have relationships with over 100 insurance carriers and can offer you expert advice as well as more choices than any other independent agent. Our team is comprised of talented agents who work independently and as a team.

Job Description Financial Advisor - South Florida MUST BE in Fort Lauderdale, FL Are you ready to make a real impact while building a rewarding career? Join Coastal Wealth in beautiful Florida as a Financial Advisor and help individuals, families, and business owners navigate their financial futures with confidence and clarity. At Coastal Wealth, we don’t just offer jobs — we cultivate careers. Here, you’ll have the freedom to run your practice like a business, backed by industry-leading tools, innovative products, and an experienced support team that’s invested in your success. What Makes Us Different: • Business-minded Freedom – Be in business for yourself, but never by yourself., • Innovative Tools & Resources – Access cutting-edge tech and training to grow your practice., • Commission-Based Role – Upside earning potential based on your effort and success., • Performance-Based Rewards – Your income reflects the value you bring., • Comprehensive Benefits Package – Including medical, dental, life, disability, and retirement plans., • Subsidized Benefits – For qualified Financial Services Representatives (contractual eligibility applies)., • Full-Time | Monday–Friday This is more than a job — it’s your chance to create a business and legacy you’re proud of. Join a firm that’s focused on helping you grow — personally, professionally, and financially. Compensation: $60,000 - $100,000+ yearly Responsibilities: Are you ready to make a real impact while building a rewarding career? Join Coastal Wealth in beautiful Florida as a Financial Advisor and help individuals, families, and business owners navigate their financial futures with confidence and clarity. At Coastal Wealth, we don’t just offer jobs — we cultivate careers. Here, you’ll have the freedom to run your practice like a business, backed by industry-leading tools, innovative products, and an experienced support team that’s invested in your success. Qualifications: • 215 License Needed, • Series, • Mass Mutual Company, • Series 7,6 and SIE preferred, • Must be in the Miami, FL area, • Sales Experience Needed, • Prospecting for clients through networking and referrals, • Developing and maintaining long-term relationships with clients, • Providing financial solutions for clients through fact gathering and needs analysis, • Expanding personal knowledge and skills through ongoing professional development and joint work with fellow associatesAbout Company At Coastal Wealth, we’re more than a financial solutions firm — we’re your trusted partner committed to integrity, transparency, and ethical excellence. Celebrating diversity and fostering inclusivity, we bring together a team of experts dedicated to empowering your financial future. Explore a world of tailored financial opportunities designed just for you. From personalized, comprehensive financial plans to investment strategies crafted to match your unique goals, we help you unlock the full potential of your wealth. Our strategic tax planning ensures you keep more of what you earn, while our extensive suite of services supports every facet of your financial life. What sets us apart is our genuine care: we listen closely, offer thoughtful guidance, and prioritize the success of you, your family, and your business. With Coastal Wealth, embark on a personalized financial journey that’s as unique as your aspirations.

Job DescriptionJob Description The Vice President, Tax – North America will lead all tax functions for Sixt’s growing U.S. and Canadian operations. Reporting to the CFO North America and functionally to the EVP Tax in Munich, this executive will oversee tax strategy, compliance, planning, and risk management. As a trusted advisor to senior leadership, they will integrate tax into strategic and operational decisions, balancing global governance with the agility needed in a fast-scaling market. YOUR ROLE AT SIXT • Tax Strategy & Governance You develop and execute a North America tax strategy aligned with global goals, serving as the key liaison with the global tax team, • Compliance & Reporting You oversee all direct and indirect tax compliance and lead tax provision processes under ASC 740 and IFRS, • Planning & Risk Management You drive tax planning for business initiatives and implement strategies to mitigate emerging regulatory risks, • Business Partnership You advise cross-functional teams on tax impacts of operational and financial decisions, supporting pricing and profitability, • Audit & Controversy Management You manage federal, state/provincial, and CRA audits, ensuring efficient resolution of tax disputes, • Team Leadership & Collaboration You lead a North America tax team and foster alignment with Munich’s tax function to promote best practices YOUR SKILLS MATTER • Experience You have 10+ years of progressive tax experience, including senior leadership roles in multinational or Big 4/public accounting plus in-house corporate tax and broad exposure to U.S. federal/state and Canadian taxation, with solid grounding in IFRS/ASC 740, • Education You have a Master’s in Tax or JD/LLM in Tax preferred; CPA or equivalent required, • Technical Proficiency You bring expertise in income tax accounting, indirect taxes, transfer pricing, and strategic planning, with a strong grasp of industry-specific areas such as motor vehicle rental taxes, sales tax on ancillary fees, depreciation incentives, and state franchise taxes, • Leadership & Interpersonal Skills You are hands-on, collaborative leader who thrives in a matrixed environment, effectively balances global and local priorities, communicates complex tax concepts clearly, and drives scalable growth, • Soft Skills You are commercially minded and solutions-driven, with high integrity, a strong compliance focus, and the agility to thrive in fast-paced, entrepreneurial environments, • Commitment to Excellence You are success-oriented and willing to take on multiple tasks WHAT WE OFFER • Comprehensive Health Insurance Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan, • Paid Time Off & Sick Leave Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance, • Company Car Hit the road in style and experience the comfort of driving the latest models from our cutting-edge, brand-new fleet., • Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you and family, • Self-Motivation & Reliability You work autonomously, take full ownership of your projects, and consistently deliver results with a proactive, dependable mindset, • Additional Perks Experience the advantages of working in a dynamic work environment and ample opportunities for professional advancement Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Job Description Lendz Financial offers a full-service direct wholesale residential mortgage lending platform, focused on helping mortgage brokers grow their loan origination volume with simplified processes and intuitive, tech-based solutions. We emphasize a modern, customer-centric approach, offering competitive rates, a diverse range of products, and rapid turnaround times. Committed to delivering a world-class experience for our broker partners, we streamline the lending process to ensure a smooth journey from application to closing. Our core values—Thrive Together, Act Like an Owner, and Exceed Expectations—cultivate a collaborative, high-performance culture that drives our pursuit to become the undeniable leader in mortgage lending. Lendz is proud to be certified as a Great Place to Work! Job Summary: Lendz Financial is seeking a motivated and relationship-driven Account Executive to drive broker partnerships and fuel loan volume growth. In this high-impact, front-line role, you'll serve as a trusted advisor to mortgage brokers—helping them navigate products and close more loans with speed and confidence. What gives our AEs the edge? A winning combo of intuitive tech, a responsive ops team, and streamlined workflows that free you up to focus on what matters most: your brokers. We equip you with industry-leading tools like Salesforce CRM, real-time pricing engines, and a scalable, tech-enabled lending platform that actually keeps up with your goals. This isn't just a sales job—it's your launchpad. If you're a closer tired of doing it alone, Lendz gives you the tools, team, and freedom to go bigger. Join us and you'll have everything you need to scale your production, grow lasting relationships, and build a long-term home with a company that's as ambitious as you are. Key Responsibilities: • Solicit New Business: Proactively identify and cultivate relationships with brokers to secure loans, ensuring consistent growth in the company's client base., • Client Relationship Management: Serve as the primary point of contact for brokers, acting as a trusted resource for all questions related to the mortgage industry and Lendz, • Customer Service Excellence: Deliver outstanding client service by promptly addressing loan status inquiries and resolving any issues during the loan process., • Operational Collaboration: Partner with the operations team to facilitate the successful submission, processing, and closing of loans as needed., • Client Training & Support: Provide brokers with training and conduct informational meetings., • Rate Lock Monitoring: Stay vigilant on expiring rate locks and ensure timely communication with brokers., • Wholesale AE Experience: 3+ years in a wholesale Account Executive role, with a current book of producing brokers., • Non-QM Knowledge: Familiarity with Non-QM products and confidence explaining complex lending scenarios., • Strong Track Record: Demonstrated ability to drive volume and hit sales targets consistently., • Service-First Mentality: Deep commitment to delivering white-glove service and solving problems with urgency and care., • Self-Motivated & Organized: Driven, highly organized, and accountable with a strong sense of ownership and urgency., • Communication Excellence: Clear, confident, and persuasive—across phone, email, and presentations., • Operational Savvy: Solid grasp of loan origination, underwriting workflows, and industry standards., • 100% remote, • Highly subsidized medical insurance, • Low-cost dental and vision insurance, • Voluntary Life, LTD, STD, and Critical Illness Insurance, • 401(k) program, • Health Savings Account (HSA), • Learning and development opportunities, • Friendly, collaborative work environment

Job Description Overview About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Responsibilities JOB SUMMARY: Under the supervision of the Director of Finance, the incumbent, either personally or through subordinates, directs the activities general accounting gaming and non-gaming, revenue audits, accounts payable, payroll, and accounts receivable. ESSENTIAL JOB FUNCTIONS: May include but are not limited to: • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures., • Ensure activities comply with relevant statutory and regulatory requirements, legal demands and professional and ethical standards., • Comply with all internal policies and procedures., • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures., • Develops, analyzes and interprets statistical and accounting information in order to assess operating results in terms of profitability, performance against budget, and industry benchmarks., • Directs the coordination of the annual budget process to include developing procedures and guidelines for division and department heads., • Prepares and reviews proformas and budgets of new and existing operations., • Analyzes and develops policies, procedures and systems to ensure effective internal controls, optimum efficiencies and improvement of processes., • Works with external auditors and other third parties on financial matters as necessary., • Conducts special projects as requested by senior management., • Directs the activities of gaming and non-gaming accounting, revenue controls, accounts payable, payroll, general accounting, collections, food and beverage accounting, and accounts receivable., • Ensures payroll is processed timely and accurately and in accordance with company payroll policies., • Ensures accounts payable is processed timely and accurately and in accordance with company accounts payable policies., • Directs the analysis, review and presentation to senior management of all financial results, including monthly and year-end financial results, ensuring accuracy and timeliness., • Ensures integrity of financial statements including the balance sheet., • Develops policies, procedures and internal controls within directly assigned areas to ensure compliance with applicable laws, efficiency, and proper controls., • Reviews and approves all legally required Federal and state tax returns and filings within required deadlines., • Responsible for budgetary control to effectively manage capital purchases within pre-approved budgets., • Informs the Vice President of Finance of any legal, auditing or other significant problems., • Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc., • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations., • Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication., • Demonstrate commitment to assisting in the development of Seminole Tribe members participating in the Tribal Career Development program and, when a Seminole Tribe member’s assignment falls within your direct area of responsibility, act as a personal mentor/career advisor to the Tribe Member and submit progress reports and information to the Director of Tribal Development., • Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations., • Promotes positive public/team member relations at all times., • Maintains a clean, safe, hazard-free work environment within area of responsibility., • Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc., • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations., • Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication., • Perform other duties as assigned. Qualifications Qualifications • Ability to work flexible schedules, including nights, weekends and holidays is required., • Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience., • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals., • Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor., • Bachelor’s degree in Accounting/Finance and five (5) years of accounting/financial management experience in the casino industry or an equivalent amount of education and experience., • Must have extensive experience with computerized accounting systems, preferably Infinium and Kronos., • Must have strong knowledge of MS Excel., • Ability to lead and mentor a team., • Excellent time management and organizational skills., • Excellent communication (verbal and written) skills., • Strong analytical skills., • Must possess knowledge of hotel casino operations, and accounting and internal controls., • Must possess ability to effectively direct and manage team members., • Must possess ability to read and understand all Seminole Tribe of Florida’s policies and procedures., • Must be able to communicate effectively with guests, vendors and team members., • Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities., • Must possess ability to handle non-standard situations where independent judgement is required and limited guidelines exist., • Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License., • Certified Public Accountant and/or MBA preferred., • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. WORK ENVIRONMENT: • The working conditions are those typically found in an indoor, climate controlled office environment. Will be exposed to casino related factors including but not limited to second hand smoke, excessive noise, large crowds and stress related to servicing guests in a high pressure and fast paced environment. The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check

Job Description Why We Stand Out Seeking a new challenge where your professional and personal aspirations are not only possible but supported? Kaufman Rossin might be just the place for you! As one of the top accounting firms in the country, our foundation is “people first”. In the words of James Kaufman, “we prioritize our people, their development, and their well-being. Our values are translated into action every day. People see that management is caring and has a priority in their well-being.” Celebrated as the Best Place to Work in South Florida over a dozen times, Kaufman Rossin has grown to over 600 employees, with offices spanning the tri-county area, including sister entities Kaufman Rossin Wealth and Kaufman Rossin Alternative Investment Services. Think you have what it takes? How You’ll Contribute: As an Entrepreneurial Services Manager, you’ll be responsible for leading compilation and review of engagements, and tax planning and preparation related to individual, corporate, and partnership tax returns. Accounting • Review the most complex engagements, • Resolve complex accounting matters, • Assist clients with banking relationships, • Review complex individual and business tax returns, • Review financial statement engagements, • Oversee the entire client relationship, • Recommend additional services where appropriate, • Recognize risk and resolve via appropriate channels, • Be adept at managing workflow including creating additional billable projects and shifting work to or from other professionals as necessary to maintain productivity, • Serve as an advisor in the CDA (Career Development Advisor) program, • Actively mentor staff What Skills You’ll Bring: • At least 7 years of experience within public accounting, • Master’s Degree in Accounting, • CPA or CPA eligible, • Strong accounting skills, • Understanding of compilation and review of financial statements, • Tax preparation ability related to individual, corporate, and partnership tax returns, • Strong computer skills in Excel, Word, and PPT How You’ll Stand Out: • Bilingual, preferred, • Excellent verbal and written communication skills We embrace authenticity. Kaufman Rossin is an equal opportunity employer. We are committed to creating a culture that reflects the diversity of our firm and clients. We encourage understanding, acceptance, and celebration among all people. That includes lifestyle, education, experience, race, ethnicity, age, religion, physical ability, sexual orientation, and gender identity. Differences make unique varieties.

Job DescriptionAbout BrightStar As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union focusing on educators, we expanded to serve 23 counties across Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to creating a diverse and inclusive work environment where everyone has a chance to succeed and a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: • Medical, Dental, and Vision, • 401K Plan with Matching, • Tuition Reimbursement Program, • Supplemental Benefits, • Engagement Area, • Wellness Studio & Gym, • Company Paid Life Insurance Essential Functions & Responsibilities • Symitar Programming & Development: Design, develop, test, and maintain PowerOn scripts, custom Symitar reports, batch processes, and host-based applications to support operational and member service needs., • Core System Configuration & Support: Configure and maintain Symitar parameters, jobs, queues, and host settings. Work with users to troubleshoot issues and implement solutions within the core platform., • Business Process Analysis: Collaborate with business units to gather requirements and design core-based solutions that support new products, process improvements, and strategic initiatives., • Data Integrity & Reporting: Extract, validate, and analyze data from Symitar for operational reports and strategic decision-making. Ensure accuracy and consistency in data output., • System Monitoring & Optimization: Monitor core system performance, job schedules, and system alerts. Recommend and implement optimizations to improve reliability and processing time., • Vendor & Third-Party Integrations: Support and maintain integrations between Symitar and third-party platforms (e.g., online banking, loan origination, card processors)., • Security & Compliance: Support and enforce system security practices and compliance with data privacy and regulatory requirements (e.g., BSA, OFAC, GLBA)., • Documentation & Knowledge Sharing: Create and maintain technical documentation, user guides, and training materials related to core processes and functionality., • Cross-Department Collaboration: Liaison between IT and business departments for core-related initiatives. Provide end-users with timely updates and resolution status., • Other Duties: Perform other job-related duties as assigned, including supporting testing and implementation of software updates, releases, and conversions. Breakdown of Responsibilities, • Custom programming and scripting in Symitar PowerOn, maintenance of existing code – 45%, • Collaborating with business units to analyze and implement core-based solutions – 25%, • Troubleshooting system and data issues, supporting system performance, and reporting – 20%, • Managing third-party integrations and supporting core system enhancements – 10% Performance Measurements, • Ability to work independently and prioritize tasks in a fast-paced environment., • Ability to solve complex problems with minimal supervision., • Effectively manage multiple assignments and cross-functional projects., • Maintain data confidentiality and system security. Minimum Expectations of Knowledge and Skills, • Experience: 2–5 years of experience working in credit union or banking core systems, preferably with Jack Henry Symitar (Episys) or similar platforms., • Education: Bachelor's degree in Computer Science, Information Systems, related field, or equivalent work experience., • Technical Skills: Proficiency in Symitar PowerOn scripting, SymForm, RepGen, and a basic understanding of relational databases. Familiarity with APIs, batch processing, and host-to-host integration is a plus., • Interpersonal Skills: Strong communication and problem-solving skills. Ability to work effectively with both technical and non-technical stakeholders., • Annual completion of BSA and OFAC training provided by the Training and Compliance Department., • Awareness of suspicious activity relevant to job duties.

Job Description About BrightStar As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union focusing on educators, we expanded to serve 23 counties across Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to creating a diverse and inclusive work environment where everyone has a chance to succeed and a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: • Medical, Dental, and Vision, • 401K Plan with Matching, • Tuition Reimbursement Program, • Supplemental Benefits, • Engagement Area, • Wellness Studio & Gym, • Company Paid Life Insurance The position’s primary purpose is to assist the members of our growing community in meeting their financial needs and goals by offering them superior products and services. This is done by providing outstanding service to both internal and external members. Building relationships with members to help them save, borrow, and assist with teller transactions. As a Member Relationship Specialist, you will introduce members to alternative and innovative ways of banking. Essential Functions & Responsibilities: • Provide members with a personalized rewarding experience by executing various defined member engagement strategies through the knowledge and use of sales skills measured by member experience surveys. Confidently build relationships with members by understanding their financial life priorities and connecting them to our solutions that meet their financial goals. Assist with the month-end closing process, including variance analysis, posting monthly entries, and responsible for maintaining the month-end checklist., • Process appropriate percentage of teller transactions for the branch as defined by branch management, with a high degree of accuracy within the limits of the over/short policy., • Process appropriate percentage of new account and account maintenance as defined by branch management, with a high degree of “Quality Assurance” accuracy within the limits of credit union policy. Use sales skills to uncover Member needs and provide credit union deposit and loan solutions., • Dependability – Accomplishes workload responsibilities promptly without prompting. Takes the initiative to manage and communicate absence and leave appropriately., • Meet or exceed ancillary product sales referral goals., • Attitude – Demonstrates positive attitude and behavior in support of organizational goals and management. Demonstrates professionalism, an optimistic and team-oriented approach to work, and the highest integrity. Maintains a professional business image and utilizes effective communication skills when representing BrightStar Credit Union., • Complies with Credit Union policies and procedures (including BSA/US Patriots Act, OFAC, security policy, and confidentiality policy), government regulations, and other policies and procedures related to the position., • Attend required training as directed by management. Proactively seek knowledge of the features and benefits of all credit union products and services., • Maintain knowledge with B.S.A. Compliance training., • At times, this position may require support and assistance in other branch locations based on business need.”, • Weekend hours may be required. Confidently build relationships with members by gaining in-depth knowledge of members’ financial life priorities and connecting them to our solutions that meet their financial goals. 35% Process appropriate percentage of teller transactions for the branch as defined by branch management, with a high degree of accuracy within the limits of the over/short policy. 20% Accomplishes workload responsibilities promptly 15% Meet or exceed ancillary product sales referral goals. 15% Product Knowledge 10% Other duties as assigned 5% Performance Measurements: • To provide outstanding service to internal and external members as defined by our service standards and promises., • Identify the financial needs of each member and offer a credit union solution., • Process an appropriate percentage of monthly transactions based on branch volume as determined by the manager., • Do not exceed a total out-of-balance of $10 per month., • To develop and improve knowledge and skills in sales and service areas., • Engage partners for investment solutions. Minimum Expectations of Knowledge and Skills: • Experience: One year to three years of similar or related experience. Should be an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the member's best interest. Displays passion, commitment, and drive to deliver an experience that improves our members’ financial lives. Work involves personal contact with others inside and outside the organization for first-level conflict resolution and building relationships. Discussions involve more confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills: Must be physically able to perform all assigned duties as outlined by description and required to participate in the Saturday rotation schedule. Able to operate a 10-key calculator, typewriter, and computer keyboard. Competencies: • Communication, • Decision Making/Judgement, • Customer Service, • Job Knowledge Employees must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions with B.S.C.U. will consider the awareness of unusual or suspicious activity relevant to the department. • In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be completed at least annually, as made available by the Training and Compliance Department. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee must occasionally stand, stoop, kneel, or crouch. The employee may occasionally lift and move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Work Environment: The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions. BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace

Job Overview: The Regional Director will be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good regional director exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential. This individual will also oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our clients with a focus on exceptional customer service. Your Responsibilities: People Management • Attracts, develops, and retains a diverse team of managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new community managers., • Provides ongoing support with training, coaching, and developing career paths for associates that desire growth opportunities., • Regularly influences and mentors’ community managers and their teams and communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic, • Holds self and managers accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results, • Conducts ongoing performance management activities by providing constructive feedback and coaching through regular check ins, structured one-on-meetings, mid-year touchpoints and annual reviews., • Has a regular team meeting cadence to review key performance indicators, update on company initiatives, discuss client expectations, review financials, address training needs and overall department objectives. Relationship Management • Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client., • Executes relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high-risk accounts., • Models company culture, values, and brand promise to foster and strengthen client relationships., • Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services., • Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations, and following through on commitments with honesty and transparency., • Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives., • Communicates regularly and strategically with board members for the purpose of providing information and influence to gain consensus., • Partners with and leverages internal cross functional support teams to deliver high quality and prompt customer service that is in line with client expectations., • Effectively leads the communication and change management of corporate initiatives that directly impact the community manager and the client., • Oversees the onboarding of new clients and establishes go-forward service expectations., • Effectively manages the seamless transition of managers on properties, to prevent any disruption in the levels of service with the client. Operations Management • Takes ownership of controllable key performance indicators for their book of business: e.g., customer experience, client retention, growth, profitability, manager turnover., • Is accountable for managing FirstService client contracts and obtaining timely renewals., • Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing., • Participates with senior leadership to develop business plans and supports the delivery of company initiatives to all direct reports in line with strategic objectives., • Use of company tools, technology (Connect, Avid, etc.) policies and philosophies in the role and integration to the team and staff., • Works with leadership to review manager property assignments to ensure adequate balance of properties, appropriate workload, and seamless manager transitions., • Reviews board packets, financial reports, and other related client deliverables in support of the manager or as required, based on an agreed upon schedule., • Regular attendance and punctuality are essential functions for the role. Skills & Qualifications: • Demonstrated experience in managing large, complex accounts with multiple clients and stakeholders., • Ability to translate organizational change implications and generate a change approach and solutions that drive desired results and client satisfaction., • Demonstrated success working with and managing cross-functional teams, committees, and councils in order to achieve desired results., • Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily., • Excellent communication skills to ensure clear and effective delivery of changes, solutions or updates to the client and the community manager., • Excellent leadership skills to coach, always develop and motivate community managers and other direct reports., • Excellent time management skills to meet deadlines and display efficiency., • Bachelor's degree in business or related field from an accredited college or university., • 5 to 7 years' experience in property management, construction or hospitality preferred., • Experience in operations, account management or relationship management asset., • Valid state driver's license and state-mandated vehicle insurance., • Possesses and maintains certification from CCAM or CAI in the field of property management strongly desired. Physical Requirements: • Must be able to lift 25lbs., • Must be able to sit for extended periods of time., • Must have finger dexterity for typing/using a keyboard., • Must be able to sit for long periods of time at a desk., • Must be mobile enough to move around the office., • Must be able to hear to receive telephone calls and voice mail messages. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $130,000 - $135,000 salary Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Job Description As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union serving educators, we have since expanded to serve 23 counties across the state of Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to fostering a diverse and inclusive work environment where everyone has the chance to succeed and feel a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: • Medical, Dental, and Vision, • 401K Plan with Matching, • Tuition Reimbursement Program, • Supplemental Benefits, • Engagement Area, • Wellness Studio & Gym at our Corporate Headquarters, • Company Paid Life Insurance, • Health Savings Account with Company Contributions Essential Functions & Responsibilities The primary responsibility of this position is to positively impact members’ financial well-being by delivering the highest standard of service to both internal and external members. The role is accountable for the administration and maintenance of the credit card portfolio, including daily operations, monthly tasks, and annual processes. Additionally, the position will support leadership through project assistance, research, and the identification of opportunities for process and portfolio enhancements. This role will also provide backup support for debit card portfolio maintenance, share draft processing, check 21 operations, and other electronic payment services as assigned. Essential Functions & Responsibilities: • Deliver exceptional service to internal and external members in alignment with the organization’s Service Standards and Promises., • Support the daily operations of the credit card portfolio, including processing new credit card applications, balance transfers, and facilitate debit and credit cards ordering and reissuance., • Maintain, review, and reconcile required daily, monthly, and quarterly reports., • Maintain current knowledge of card-related regulations, policies, and procedures. Assist in drafting and updating departmental procedures., • Provide support to team members in resolving routine and complex issues related to the EFT products., • Oversee and audit card orders to ensure accuracy and compliance., • Serve as back up for other Card Specialists and the Adjustment Specialist as needed., • Provide exceptional service to internal and external members, in accordance with the credit union’s Service Standards and Promises., • Perform assigned responsibilities accurately and in compliance with established departmental standards. Acquire and maintain sufficient knowledge of credit cards, debit cards, and check processing functions to provide effective backup support. * Ensure compliance with all Bank Secrecy Act (BSA) and anti-money laundering (AML) policies and procedures. Employees are expected to remain alert to unusual or suspicious activity relevant to their department and to complete all required training, including annual online BSA and OFAC courses as assigned by the Training and/or Compliance Departments. Maintain comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, USA Patriot Act, OFAC, Fair Lending, and the Credit Card Act. Minimum Expectations of Knowledge and Skills: Experience: One year to three years of related experience. Education: (1) A two-year college degree, (2) completion of a specialized certification or licensing, (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. Interpersonal Skills: Requires frequent personal contact with individuals inside and outside the organization to resolve first-level conflicts, build relationships, and solicit cooperation. Work involves a high degree of confidentiality and discretion, requiring diplomacy and tact. Other Skills: Ability to work independently and exercise good judgement, initiative, and tact in dealing with members, supervisors, and staff. Ability to multitask and to prioritize many daily functions, while working with conflicting deadlines. Must have excellent communication, member service, and human relations skills. Must have basic knowledge of Excel and Word applications. Must have proficiency in data entry, using various applications. Competencies: • Communication, • Decision Making/Judgement, • Customer Service, • Job Knowledge Employees must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions with B.S.C.U. will consider the awareness of unusual or suspicious activity relevant to the department. • In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be completed at least annually, as made available by the Training and Compliance Department., • Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, OFAC, Fair Lending, and Credit Card Act. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel, and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee may occasionally be required to stand, stoop, kneel, or crouch. The employee may occasionally lift and move up to 10 pounds. Specific visual abilities necessary for this job include close vision and the ability to adjust focus. Work Environment: The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions. BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace.

Job Description As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union serving educators, we have since expanded to serve 23 counties across Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to fostering a diverse and inclusive work environment where everyone has the opportunity to succeed and feel a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: • Medical, Dental, and Vision, • 401K Plan with Matching, • Tuition Reimbursement Program, • Supplemental Benefits, • Engagement Area, • Wellness Studio & Gym, • Company Paid Life Insurance This individual will be responsible for the continuous development and implementation of BrightStar CU Treasury Management Department. This position will be responsible for managing the end-to-end delivery of complex initiatives, facilitating cross-team coordination with senior executives, and developing plans with business and support partners to sustain the development of the Treasury Management Department. The role will require project management. In support of the Treasury objective, the Treasury Manager is responsible for generating deposit growth and increasing fee income through a consultative approach to selling Treasury Management products and solutions to Credit Union Member Business Relationships. This includes both new/prospective and existing members and will require the individual to work closely with their Commercial Lending peers, Branch & Credit Union Staff, referral network, and centers of influence to consult on sales opportunities and provide the product expertise and consultation necessary to deliver the best possible solution to the business member. Duties and Responsibilities: • Assist in planning and specification development of new products and the department., • Creation of project schedules and leads regular project status meetings., • Effectively manages the end-to-end deliveries of major Treasury initiatives (tech and non-tech), • Partners with Treasury vendor, technology, and other LOBs to ensure collaboration progression through the delivery lifecycle., • Build and develop product expertise to support the initiative., • Demonstrates a proactive approach to managing and identifying Treasury Management opportunity leads within the existing portfolio for expansion and retention efforts, and in working with their peers in the Commercial Lending Department regarding their targeted prospects for business development efforts., • Responsible for meeting quarterly/annual goals and sales activity by developing and executing a strategy to generate new deposits and fee income., • Demonstrate in-depth knowledge of Treasury Management products to educate existing and prospective Business Members on the features, benefits, and value propositions related to each service., • Performs various activities in support of the sales function, including (but not limited to) calling on customers in-person, conducting periodic relationship reviews (in-person or via phone), and preparing all necessary sales presentations and pricing pro formas. Prepares and participates in responses to Requests for Proposals (RFP's), coordinating with third-party vendors and the Commercial Lending Department as necessary., • Collaborates and maintains communication with their Commercial Lending Department peers and Branch partners to stay current on customer relationships and provide seamless service., • Manages and tracks an active pipeline that focuses on sales calls, opportunities, expected revenue, pipeline stages, customer reviews, etc., for all active opportunities., • Conducts ongoing training and education sessions for all members facing CU staff in the designated territory. This could include product presentations, consultative selling discussions, and client success stories., • Attends business expos and networking events on a monthly basis., • Must have the ability to perform other duties as assigned., • Knowledge of all Credit Union products & services is required. Qualifications: • Two to Five years of Treasury Management sales experience, • Bachelor's or master's degree in a related field of study or equivalent work experience in a similar field, • CTP (Certified Treasury Professional) designation preferred, • Excellent written and verbal communication skills, • Proficiency in Microsoft Office

Job DescriptionThe Digital Systems Integration & Analytics Lead is a senior technical role responsible for unifying enterprise data flows, integrating core business systems (ServiceNow, ERP, CRM, etc.), and delivering advanced analytics across the organization. This role ensures that data is accurate, connected, and actionable, enabling both operational reporting and strategic insights. By owning integrations and leading analytics initiatives, this position plays a critical role in standardizing KPIs, improving efficiency, and supporting both internal and customer-facing reporting needs. This is a full-time, U.S.-based, Remote position. Benefits offered include Medical, Dental and Vision insurance, 401k with company match, and PTO. The work schedule is Monday- Friday, 8:30a -5:30p Eastern time. Key ResponsibilitiesSystems Integration Leadership • Lead ServiceNow integration initiatives with customer ServiceNow instances, internal ERP, and other enterprise systems., • Design, implement, and manage data pipelines to ensure seamless data flows across platforms., • Serve as the primary point of contact for integration design, troubleshooting, and optimization., • Establish best practices for system integrations, data mapping, and governance.Operational Reporting & ServiceNow Analytics, • Configure ServiceNow tables, fields, and workflows to enable reliable operational reporting., • Build and maintain ServiceNow dashboards and reports for day-to-day needs (orders, returns, inventory, SLA tracking)., • Partner with ServiceNow Queue Managers to ensure clean, accurate data for downstream analytics.Enterprise Analytics & Business Intelligence, • Develop and maintain PowerBI dashboards for executives, Program Managers, and support customer QBR/PMR reports., • Standardize KPIs across programs and business functions, ensuring consistent and comparable metrics., • Deliver trend, forecasting, and predictive analytics to support proactive decision-making., • Translate complex business requirements into scalable, automated reporting solutions.Cross-Departmental Process Improvement, • Support Finance, Operations, and Program Management with cross-functional reporting solutions (financial forecasting, cost avoidance, efficiency tracking)., • Identify process bottlenecks through data analysis and recommend solutions to improve efficiency and reduce costs., • Serve as a trusted advisor to leadership, providing insights that shape business strategy.Qualifications, • Bachelor’s degree in Computer Science, Data Analytics, Information Systems, or equivalent experience., • Advanced proficiency with ServiceNow configuration, reporting, and data modeling., • Proven track record leading enterprise system integrations (ServiceNow required; ERP/CRM experience preferred)., • Strong technical skills in Power BI, SQL, and Excel., • Experience with API design, data transformation, and cross-platform workflows., • Deep understanding of ITSM, asset lifecycle management, and PCaaS processes., • Demonstrated ability to standardize KPIs, build executive dashboards, and deliver actionable analytics., • Strong communication and collaboration skills, with the ability to bridge business and technical stakeholders.Role Impact, • Integration First: Ensures systems are connected and data flows seamlessly across ServiceNow and our ERP., • Reporting Excellence: Delivers both operational and strategic reporting, from daily queue visibility to executive dashboards., • Enterprise Alignment: Provides leadership with standardized KPIs, improving decision-making and customer transparency., • Efficiency Gains: Reduces manual reporting tasks for PMs and executives, freeing capacity for higher-value work. #LI-Remote Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Powered by JazzHR bm2mNuetld

As a Banking Specialist III, you help create the energy and excitement around Amerant Bank products, providing the right solutions and getting products into customers’ hands. You understand that Amerant Bank is dedicated to delivering a customer experience that’s unlike any other. It starts with you discovering customers’ needs and with the support of your team members, you match those needs with the right products. Every day is an opportunity for you to turn another Amerant Bank customer into a loyal customer. Purpose of role is to provide teller and platform-based transactions, manage lobby activity and support mobile, online banking and digital solutions. In addition, provide education and knowledge of our consumer and small business products to existing and new customers. OPERATIONAL EXCELLENCE: Process all manner of financial transaction requests including but not limited to deposits, withdrawals, check cashing, issuance of cashiers’ checks. Research and resolve issues related to end of day banking center balancing. May be responsible for functions related to the day-to-day operation of the ATM, cash recycler, drive thru and night drop. Ability to open new accounts and perform maintenance transactions on the Bank’s platform system including debit card issuance and ongoing maintenance as well as completion of Know Your Customer requirements.Execute all operation responsibilities relative to opening and maintain all products and services. Review customers account activity to ensure compliance with Bank Secrecy Act. May be responsible for the daily review of overdraft, uncollected and significant balance change reports. Ability to originate new credit requests and respond to loan related inquiries. Follow Bank policies and procedures, as well as legal and regulatory requirements, including security and audit procedures. Adhere to all policies and procedures per Retail Banking’s operating manuals, employee handbook and all other that apply to the position functions.Ensure all regulatory requirements as well as security and audit procedures are adhered to always. Responsible for ensuring individual acts do not lead to Bank operating losses as well as escalating potential concerns that could lead to Bank loss to appropriate supervisor. Identify, evaluate, monitor and make any recommendation deemed necessary to the Risk Management Committee in order to assess, reduce, eliminate or control any current or prospective risks to earnings or capital arising from violations of, or nonconformance with, laws, rules regulations, prescribed practices, internal policies and procedures or ethical standards. Ensure preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues. CUSTOMER SERVICE: Act as a customer advocate to ensure we meet the needs of our customers and prospects with the intent of enhancing customer retention and engagement. Resolve customer problems and follow up to ensure customer’s expectations are met. Deliver customer experience for all segments to ensure quality customer experience every day every time. Provide quality customer service to all current and prospective customers as measured by Bank service standards. BUSINESS DEVELOPMENT: This position requires consistently meeting or exceeding sales goals as defined by management. Achieve out bound conversation expectations as defined by management. Responsible for acquiring, retaining and expanding new and existing customer relationships by providing a positive new account experience, profiling, assessing customer needs, and recommending and selling appropriate banking products and services. Take an active role in educating our customers on other banking channels to meet their needs. Responsible for learning and maintaining knowledge of Bank’s products and services. Participate in business development activities in support of the banking center market development activities as requested. Actively participate in community organizations to promote the Bank brand as well as support business development initiatives. Refer prospects and clients to other lines of business according to determined segmentation (AMTI, Commercial Banking, etc.) BANK TRANSFORMATION: Adhere to expectations defined for banking centers as defined by management. Responsible for adhering to no personal space guidelines and that the banking center is clean and free of clutter. For Transformed Banking Centers: Responsible and able to utilize all elements within a transformed banking center:Welcoming Zone, Comfort Zone, Discovery Zone, Advisor Connect, Service Spots, Teller Tower, etc. Learn and encourage usage of all digital components in the banking center by banking center guests. May be the Digital Advocate for the banking centers.Responsibilities include being an expert on the Bank’s Online Banking (personal and business) and Mobile Banking channels to be able to assist customers and promote their sale and usage.Responsible for educating other team members on digital channels. Adhere to and participate in lobby management standards including acting in the Greeter role.Greet customers/prospects in the lobby in accordance with banking center defined standards. Adhered to defined career wear standards. OTHER: Live the Bank values every day. Complete mandatory training and required responsibilities to have knowledge of complete lines of products and services. May have approval authority. May be asked to train and aid less experience banking center team members. Cooperates with superiors, peers to accomplish team and Bank goals. Ability to work in different assigned banking centers within the region. Other duties as required. Minimum Work Experience Requirements: Banking Specialist III requires over 3 years’ experience in Bank sales / service environment or equivalent experience to include sales results. Minimum Education Requirement: High School or GED required.AA or Bachelor’s Degree preferred.English required, and certain markets may require second language skills. Functional Skills & Knowledge Requirements: Must be a team player, can work under pressure, have a professional image and be able to resolve problems and conflicts. Must be able to prioritize work and effectively manage time. Must possess basic business communications skills such as advanced writing, listening and have basic office and mathematics skills, and customer service skills. Possession of professional skills such as report writing, basic statistics, effective presentation skills and creative skills are required.Must possess sales and negotiation skills. *Applicant must be NMLS registered and provide the company with their NMLS number or be willing to register in NMLS upon accepting an employment offer. Additionally, FBI Criminal Background and credit checks must be successfully passed within the first 30 days of employment, or 30 days from the date of the upload (whichever occurs first).

This job is responsible for providing specialized and personalized service offering advice and guidance to financial center clients through the full spectrum of borrowing and banking offerings at each stage of the client's life plan. Bank of America believes both in the importance of working togethe

Bank Of America Residential Mortgage Originator.At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.

Summary: The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs.

Bank Of America Financial Advisor. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals, building a financial plan, and recommending brokerage products. Work

Bank Of America Financial Advisor. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals, building a financial plan, and recommending brokerage products. Work

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.One of the keys to driving Responsible G

Job Description Company overview: As the nation’s largest privately held third party employee benefits administrator, TASC has a mission to improve the health, wealth and well-being of its customers, employees and communities. We handle employee benefits and compliance administration for companies of all sizes. From healthcare to lifestyle, from giving to education, from compliance to continuation – we offer more than 50 benefit accounts and compliance offerings to meet our client’s needs whether they have 1 employee or 1 million. We are hiring an experienced Regional Sales Director to manage the Ft. Lauderdale, FL market. Qualified candidates will live in the Ft. Lauderdale metro area. Position Summary: Our Regional Sales Directors are individual contributors who are responsible for driving new revenue growth by establishing and maintaining relationships with independent insurance agents and other financial professionals (Distributors) who provide professional services to business clients of all sizes. By establishing credibility and being a trusted advisor to our Distributors, you will sell Benefit Accounts (FSA, HAS, HRA Lifestyle and Fringe), COBRA Administration and Compliance Solutions to new and existing clients. Your professional sales experience will allow you to strategically manage the sales process from start to finish. Why join our Sales team? • Unlimited financial opportunity, • Uncapped commission, incentives, and annual bonus, • Renewal commission on the individual’s active book of business, • Freedom to autonomously grow your own territory, • Multiple layers of sales and client support to ensure success, • Opportunity to develop valuable relationships with clients and Distributors, • Work with a stable yet rapidly growing company with an excellent company culture, • Limited travel, • You understand the key to success is consistent, sustained attention to the sales process. Your attention to the details ensures that you control the process resulting in successful outcomes., • You are relentless and tenacious in your ability to develop your territory., • You strive to become a subject matter expert in your service/product. You focus on strategic outcomes for your clients by helping them with proven solutions., • You are skilled at negotiating obstacles and take rejection as a personal challenge to succeed with the next customer., • You are inherently competitive and proactive. You understand what it takes to build your pipeline for future rewards., • Your positive energy encourages your prospects to want to learn more about TASC's services., • Education and/or experience equivalent to a Bachelor’s degree from an accredited college or university is required, • A minimum of three years professional sales experience working with direct B2B sales., • Previous sales experience using a relationship-selling model is preferred, • Previous Employee Benefit industry experience and/or connections is preferred., • Drive Action and Results, • Take on new opportunities with enthusiasm, • Achieve results even in tough circumstances, • Take personal accountability for decisions and actions, • Adapt to Change, • Operate effectively when things are uncertain, • Proactively acquire and evaluate information and adapt approach to match shifting demands/situations, • Rebound from setbacks, • Embrace Innovation, • Create new and better ways to approach challenges and develop solutions, • Learn through experimentation, • Encourage feedback and seek opportunities to work better/smarter/faster, • Show personal commitment and take action to continuously improve, • Create Diversity and Foster Collaboration, • Actively bring, seek, engage and honor diverse perspectives, • Identify and address barriers to inclusion to ensure equity and center belonging Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. TASC participates in E-Verify. IND123SD

Job DescriptionSalary: $45K-$55K Title: Mid-Market Account Executive About the Role After completing our 3-6 month training program with our Sales Trainer, you will take complete ownership of building your own book with new and or existing shipper partners. You will represent TransLoop as the main point of contact. The definitive goals in this position are to build trust, leverage TransLoops technology, carrier network and top talent to identify opportunities for new and continued partnerships with shippers, nationwide. This position will take a well-organized self-starter and all-around sales beast. We are on a mission to build the most elite sales team in the logistics industry and are always interested in bringing on top talent. This is a high-impact role for TransLoop. The success of this role will have a material impact on our business and the future growth of TransLoop. What You'll Do * Develop new and grow existing customer relationships lead generation and prospective * Build deep pipeline and qualify them as leads * Identify opportunities to improve our offerings, value proposition, and sales cadence * Leverage our leading tech platform * Design/Implement selling proposition to onboard new customers * Identify and build new sales processes * Give exceptional customer service every day What You'll Need * Relevant supply chain, sales or customer service experience * Logistics experience preferred, but not required * Exemplify a proven track record of high performance * Strong writing and speaking skills Bonus Points * Supply chain, logistics or sales-related degree * You have experience selling in 3PL, Transportation, or Tech * Experience in pharmaceutical, professional sports or any other sales role Enjoy the good life: TransLoop wants you to love where you work so we offer * Competitive compensation * Uncapped pay & competitive salaries * Medical, dental, and vision coverage (50% paid by TransLoop) * Personal financial advisor * Wellness Days About TransLoop Imagine working at a logistics company where all team members were supportive, had industry experience and the technology offerings did not look like an excel sheet Imagine having free rein on all shippers in the country and not being tied down because your company saturated the entire market Imagine carriers and shippers actually wanting to work with you Imagine all drivers tracking in real-time, eliminating annoying check calls and issues like finding out a carrier isnt going to pick up a load because he did not answer his phone. Welcome to TransLoop, a much better logistics company TransLoop is a modern digital freight network revolutionizing logistics for shippers and carriers of all sizes. The team pairs cutting-edge technology with white-glove service to deliver unparalleled transparency, industry-leading reliability, constant innovation, and real-time collaboration with every shipment. Transloop is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, Transloop participates in the E-Verify program in all locations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job DescriptionSalary: $45K-$50K Title: Operations Specialist Description: You will develop rapport with all customer and facility contacts on a coordinator/scheduler level. As shipments are tendered from the customer then accepted by the Account Growth Manager or Account Executive, it is the Operations Specialists responsibility to build and schedule each shipment while managing the load board and communicating with the respective teams effectively. The role will require a mix of strategic thinking, attention to detail, operational hustle, and strong organizational skills. As an Ops Specialist, you will play a crucial role at TransLoop by developing strong business relationships with customer/facility contacts to ensure the fluid operation of the select account/business. Maximizing revenue, streamlining operational processes and meeting/exceeding customer service and acceptance KPIs will remain paramount in this role. This is a high-impact role as you will be responsible for providing everyone touching the business with accurate info and optimal transits. What You'll Do • Build relationships and develop rapport with customer contacts on a coordinator level to ensure they feel their business is supported, • Build, schedule, and track shipments for select accounts, • Escalate delays in transit and any other issues that could impact service to sales representatives and/or customer contacts, • Instill general organization/order regarding load board management from tender to invoicing, • Work in sync with Account Growth Manager to ensure operational efficiency and customer service What You'll Need • Relevant supply chain, sales or customer service experience, • Logistics experience preferred, but not required, • Proven track record of managing accounts, building shipments, tracking shipments, and being a high performer, • Experience in managing high volume and multifaceted accounts, • Strong writing, organizational, and speaking skills, • Organization, Organization, Organization. Did we say you need GREAT organization skills? Bonus Points • You have experience operating in 3PL, Transportation, or Tech Enjoy the good life: TransLoop wants you to love where you work so we offer • Competitive compensation, • Uncapped pay & competitive salaries, • Medical, dental, and vision coverage (50% paid by TransLoop), • Personal financial advisor, • Wellness Days About TransLoop Imagine working at a logistics company where all team members were supportive, had industry experience and the technology offerings did not look like an excel sheet Imagine having free rein on all shippers in the country and not being tied down because your company saturated the entire market Imagine carriers and shippers actually wanting to work with you Imagine all drivers tracking in real-time, eliminating annoying check calls and issues like finding out a carrier isnt going to pick up a load because he did not answer his phone. Welcome to TransLoop, a much better logistics company. TransLoop is a modern digital freight network revolutionizing logistics for shippers and carriers of all sizes. The team pairs cutting-edge technology with white-glove service to deliver unparalleled transparency, industry-leading reliability, constant innovation, and real-time collaboration with every shipment. TransLoop is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, TransLoop participates in the E-Verify program in all locations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionTax Manager If you are a Tax Manager with experience, please read on!Top Reasons to Work with UsWe are one of South Florida's leading independent business advisory and tax accounting firms. A sophisticated tax and assurance firm that prides itself on establishing personal working relationships with our clients. We are not just accountants, but trusted business advisors. We are a business focused CPA firm with tremendous knowledge in Real Estate & International Tax (our main practice areas). We proactively provide significant value in all aspects of our services to assist you and your business in reaching your financial goals and objectives. Our mission is to be our Clients most valued advisor, accomplishing this through: Innovation, Insight, Integrity, Creativity & Care.What You Will Be DoingAs a Tax Manager, you will be responsible for providing tax advice and guidance to clients, preparing complex tax returns and analyzing financial information. You will be required to manage and review the work of junior tax staff, and identify any potential changes in tax regulations which may impact on clients. -Preparing and reviewing Partnership and Individual tax returns -Year end strategic tax planning -Manage and mentor tax team -Building customer relationships -Financial statement reviewingWhat You Need for this Position- 6+ years experience preparing and reviewing partnership and individual tax returns • 2+ years of management experience, • Degree in accounting, law or similar master or advanced business degree, • Year-end tax planning and maintain client relationships, • Research tax and accounting regulations, • CPA or JD preferredWhat's In It for YouSalary: $120,000-$160,000, • Bonus, • Profit sharing, • 401k Match, • Full Benefits (Medical, Dental, Vision), • 6 weeks PTO, • Flexible hybrid work scheduleSo, if you are a Tax Manager with experience, please apply today! - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 01/18/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at to make arrangements.

Job Description About BrightStar: As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union serving educators, we have since expanded to serve 23 counties across the state of Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to fostering a diverse and inclusive work environment where everyone has the chance to succeed and feel a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: • Medical, Dental, and Vision, • 401K Plan with Matching, • Tuition Reimbursement Program, • Supplemental Benefits, • Engagement Area, • Wellness Studio & Gym at our Corporate Headquarters, • Company Paid Life Insurance, • Health Savings Account with Company Contributions The position's primary purpose is to assist the members of our growing community in meeting their financial needs and goals by offering them superior products and services. The responsibilities of the Head Teller include monitoring teller line operations, scheduling, and daily activities of cash-handling associates. The individual in this role must provide outstanding service to each member as defined by our Service Standards and Promises. The Head Teller is perceived as the Subject Matter Expert, showcasing best practices and providing support to other cash-handling associates. The role limits decision-making authority, excluding hiring, promotions, disciplinary actions, and termination of employees, as these are reserved for branch leadership. Essential Functions & Responsibilities: • Accurately process all transactions related to the position. Provides all teller functions, including balancing the Night Drop, ATM, and ITM/TCD, while maintaining sufficient cash supplies., • Train employees and monitor the daily activities of cash-handling associates., • Identify the members' financial needs and suggest a product or service to meet them., • Ensure that all cash handling associates consistently and promptly balance themselves and their accounts, with minimal outages., • Inform management of critical issues concerning the teller line, the branch, and any other BSCU issues., • Knows all BSCU products and services, policies, and procedures. Assists members in promoting products and services., • Assists cash-handling associates in all out-of-balance situations as well as member issues., • Collaborate with branch leaders to create branch schedules that include Saturdays, lunch breaks, and other scheduled breaks. Rotate assignments on opening and closing days, as well as Saturdays, as needed., • Occasionally, this role will be required to assist and support other branch locations as needed to meet business requirements., • Work on multiple projects and priorities simultaneously in a fast-paced environment., • Maintain knowledge with B.S.A. Compliance training., • Weekend hours may be required., • To provide outstanding service to internal and external members as defined by our Service Standards and Promises., • Identify the financial needs of each member and offer a credit union solution., • Process an appropriate percentage of transactions per month based on branch volume as determined., • Not to exceed a total out-of-balance metric outlined in the branch procedures., • To develop and improve knowledge and skills in Member Service Areas. Minimum Expectations of Knowledge and Skills: Experience - Two to five years of similar or related Head Teller experience Education- High school education or GED or higher Interpersonal Skills- A significant level of trust and diplomacy is required in addition to standard courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Fostering sound relationships with other entities, including companies and individuals, is necessary. Other Skills: Proficient keyboarding skills and proficiency with calculators are required. Working knowledge of regulations of Credit Union products, i.e., Reg. E., Reg. CC., Reg. D, Truth in Savings Act, US Patriot Act, and other operational regulations. Compliance Employees must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions with B.S.C.U. will consider the awareness of unusual or suspicious activity relevant to the department. In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be completed at least annually, as made available by the Training and Compliance Department. Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, OFAC, Fair Lending, and Credit Card Act. Physical Requirements The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel, and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee must occasionally stand, stoop, kneel, or crouch. The employee must often lift and move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Work Environment: The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions. BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace.

Job Description Overview The RFP Advisor plays a strategic and detail-focused role, responsible for leading and supporting the development of high-quality and compliant Requests for Proposals (RFPs). This position manages cross-functional workflows to ensure deadlines are met, risks related to participation or non-participation are mitigated, and contractual obligations are fulfilled. By aligning RFP contents with both stakeholder expectations and organizational goals, the RFP Advisor drives value, efficiency, and competitive advantage throughout the proposal process. Responsibilities Essential duties include, but are not limited to: • Evaluate and Analyze RFPs to extract key requirements, scope of work, evaluation criteria and contract requirements., • Build and maintain tools and templates to streamline proposal response processes, • Identifies and engages with appropriate internal and external proposal development resources, • Collaborates with business development, subject matter experts, to develop RFPs and Scope of Work documents, • Works with colleagues from varying business lines to cross-utilize knowledge and resources., • Review RFP responses to ensure accuracy and completeness, conduct a comprehensive analysis, and provide a well-informed award recommendation, • Assist in the process of vetting and decision making toward award & non award decision., • Manage the completion and submission of all RFP paperwork and compliance forms., • Coordinate vendor registrations in key states to ensure compliance for all entities., • Provide training and awareness sessions to other departments on RFP process, trends, and needs. Qualifications Experience: • Must possess excellent time management skills., • Must possess ability to read and understand all Seminole Tribe of Florida’s policies and procedures., • Must be able to communicate effectively with guests, vendors and team members., • Must possess ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents., • Must possess ability to effectively present information to senior management., • Must possess basic mathematical skills to include ability to add, subtract, multiply, and divide., • Must possess ability to handle non-standard situations where independent judgement is required and limited guidelines exist., • Must possess the ability to operate a computerized inventory/purchasing system. 10-key adding machine experience preferred., • Must posses advanced Excel, database and PowerPoint skills

Job Description Coaching Coordinator Location: Fort Lauderdale, FL (HQ) Department: Coaching Reports To: Director of Coaching Job Type: Full-Time | Exempt Who We Are At Sound Income Group, our mission is simple: to help independent financial professionals and their clients thrive—especially those approaching or in retirement. We provide comprehensive resources in financial education, investment strategies, marketing, and practice management to support long-term success. We foster a collaborative, performance-driven culture rooted in integrity, innovation, and service. If you’re enthusiastic about making a measurable impact in the financial services space, we invite you to grow with us. Position Summary The Coaching Coordinator plays a critical role in supporting our coaching team, ensuring seamless advisor engagement, communication, and operational execution. You’ll partner directly with coaches and internal stakeholders to manage scheduling, pre- and post-call logistics, documentation in Salesforce, and special projects. This is a fast-paced, collaborative position ideal for someone detail-oriented, tech-savvy, and proactive. Minimal travel may be required. Key Responsibilities * Serve as the primary operational support for the coaching team, managing calendars and scheduling in Salesforce and Outlook. * Handle inbound and outbound calls with professionalism; provide proactive follow-up and call recaps. * Initiate outbound calls to drive awareness and registration for webinars, events, and coaching academies. * Use dictation software (CopyTalk, Jump App) to transcribe and distribute post-session notes. * Draft and send post-call emails and communications via both manual and automated tools. * Maintain accurate documentation of all advisor interactions in Salesforce; run reports to support performance tracking. * Support logistics for seminars, conferences, and events, including travel and supplies. * Provide administrative assistance—preparing documents, managing project timelines, and creating team resources. * Coordinate internal meetings, prepare agendas, and distribute recaps and action items. * Proactively identify opportunities to streamline processes and improve team efficiency. * Represent the coaching department with professionalism in all interactions. Must-Have Qualifications Experience * Background in real estate, financial services, administrative/executive coordination, or banking strongly valued. * Excellent written and verbal communication skills with a white-glove service approach. * Strong ability to work independently, take initiative, and drive tasks forward. Education * High school diploma required; associate’s or bachelor’s degree preferred. Technology Skills * Proficient in Microsoft Office Suite (especially Outlook). * Strong CRM experience (Salesforce preferred), with the ability to catalog data, run reports, and track metrics. * Familiarity with dictation tools (CopyTalk, Jump App) and email automation platforms a plus. Work Environment & Requirements * Office-based role with occasional travel to conferences and satellite offices. * Extended periods working at a desk on a computer. * Must be comfortable with regular phone and email communication. * Ability to lift up to 10 lbs on occasion. Benefits We’re proud to offer a competitive benefits package that supports your well-being: * 100% employer-covered medical benefits + HRA account * Dental and vision plans * PTO + 10 paid NYSE holidays annually * 401(k) with company match program * Free onsite parking * Company-provided laptop and technology * Complimentary onsite gym access Join Us If you’re ready to contribute to a mission-driven organization and make an impact in the financial services industry, we’d love to hear from you! Apply today to become our next Coaching Coordinator at Sound Income Group. Company DescriptionImagine joining a team where innovation meets passion. We thrive on collaboration, creativity, and a shared vision for redefining the future of finance. We are at the forefront of developing solutions that will shape the industry for decades. Our work is meaningful and groundbreaking. Our reputation is highly respected, built on a strong foundation of values that guide everything we do. We have solid resources and experience in portfolio management, and we provide dynamic recruiting, marketing, and coaching support. Our workplace is creative and collaborative, fast-paced, fun, respectful, and highly professional. Individuals have space and autonomy to develop, as well as support and guidance when they need it. Individual creativity and teamwork closely align, always with an eye toward excellence, innovation, and meeting deadlines. It is the perfect environment for anyone seeking exciting new challenges and career growth. Sound Income Group values and encourages continuing education and professional development opportunities for all employees. We will pay for training, programs, or courses that lead to certification, licensing, or other forms of accreditation.Imagine joining a team where innovation meets passion. We thrive on collaboration, creativity, and a shared vision for redefining the future of finance. We are at the forefront of developing solutions that will shape the industry for decades. Our work is meaningful and groundbreaking.\r\n\r\nOur reputation is highly respected, built on a strong foundation of values that guide everything we do. We have solid resources and experience in portfolio management, and we provide dynamic recruiting, marketing, and coaching support.\r\n\r\nOur workplace is creative and collaborative, fast-paced, fun, respectful, and highly professional. Individuals have space and autonomy to develop, as well as support and guidance when they need it.\r\n\r\nIndividual creativity and teamwork closely align, always with an eye toward excellence, innovation, and meeting deadlines. It is the perfect environment for anyone seeking exciting new challenges and career growth.\r\n\r\nSound Income Group values and encourages continuing education and professional development opportunities for all employees. We will pay for training, programs, or courses that lead to certification, licensing, or other forms of accreditation.

Job DescriptionSalary: $55K-$70K Title: Enterprise Account Executive About the Role After successful completion of our training program with the founding sales team, you will take complete ownership of building your own book with new and or existing shipper partners. You will represent TransLoop as the main point of contact. The definitive goals in this position are to build trust, sell TransLoops Technology, our carrier capacity and identify opportunities for new and continued partnerships with shippers, nationwide. This position will take a self-starter and well-organized individual. We are on a mission to build the most elite sales team in the logistics industry, and we want to talk to you. This is a high-impact role for TransLoop. The success of this role will have a material impact on our business and the future growth of TransLoop. This unique opportunity needs to come with a background in the logistics industry. What You'll Do • Sell the TransLoop technology platform along with selling our truck capacity to new and existing shipping partners., • Build a long-term partnership with shipper partners., • Negotiate pricing with shippers and carriers, • Sell and close new and existing shipper partners on TransLoops services, • Identify opportunities to improve our offering, value proposition, and sales cadence, • Work directly with our sales team to ensure alignment and success of new accounts and your personal success, • Manage daily shipments, resolving issues, to ensure pickup and delivery is on time, 24/7/365, • Attend and participate in trade shows, conferences, and industry events, • Travel for client meetings and engagements (Less than 10%) What You'll Need • Minimum of 2+ years of experience at a logistics firm, • Proven track record of managing accounts and being a high performer, • Experience in managing high volume and multi-faceted accounts, • Strong writing and speaking skills, • The ability to work with the latest technologies, • Ability to provide great customer service, • Balanced attention to detail with rapid execution Bonus Points • You have experience selling in 3PL, Transportation, or Tech, • Existing book of business Enjoy the good life: TransLoop wants you to love where you work so we offer: • Competitive compensation, • Uncapped commissions, • Medical, dental, and vision Insurance, • Personal financial advisor, • Unlimited coffee bar & cold brew keg, • Wellness Days and annual Wellness Credit, • Commuter Benefits, • 401K (Starts on Day 1!) About TransLoop Imagine working at a logistics company where all team members were supportive, had industry experience and the technology offerings did not look like an excel sheet Imagine having free rein on all shippers in the country and not being tied down because your company saturated the entire market Imagine carriers and shippers actually wanting to work with you Imagine all drivers tracking in real-time, eliminating annoying check calls and issues like finding out a carrier isnt going to pick up a load because he did not answer his phone. Welcome to TransLoop, a much better logistics company. TransLoop is a modern digital freight network revolutionizing logistics for shippers and carriers of all sizes. The team pairs cutting-edge technology with white-glove service to deliver unparalleled transparency, industry-leading reliability, constant innovation, and real-time collaboration with every shipment. TransLoop is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, Transloop participates in the E-Verify program in all locations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description About BrightStar: As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union serving educators, we have since expanded to serve 23 counties across the state of Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to fostering a diverse and inclusive work environment where everyone has the chance to succeed and feel a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: • Medical, Dental, and Vision, • 401K Plan with Matching, • Tuition Reimbursement Program, • Supplemental Benefits, • Engagement Area, • Wellness Studio & Gym at our Corporate Headquarters, • Company Paid Life Insurance, • Health Savings Account with Company Contributions About the Role: The MSC Quality Assurance (QA) Representative plays a critical role in ensuring service excellence and operational consistency within the Member Service Center. This position is responsible for identifying service trends, optimizing call monitoring systems, maintaining and adjusting QA scorecards, completing calibrations, and providing actionable coaching recommendations. The QA Representative also supports the Member Service team by taking member calls during peak times and promoting a culture of continuous improvement and member-centric service. Key Responsibilities: • Perform daily call, chat, and email monitoring using the call monitoring system to evaluate service quality and compliance with credit union standards., • Analyze member interaction data to identify emerging service trends and patterns that affect the member experience., • Proactively report findings and recommend actions to address service gaps or reinforce positive behaviors., • Design, implement, and continuously refine QA evaluation scorecards to ensure alignment with member service standards and business goals., • Adjust scoring criteria and benchmarks based on evolving service expectations, compliance requirements, and team feedback., • Lead and participate in regular calibration sessions with management and team leaders to ensure consistency in quality assessments., • Provide feedback and documentation on calibration outcomes and support training for evaluation and alignment across the department., • Collaborate with Assistant Managers and Team Leaders to deliver individualized feedback and coaching recommendations based on QA findings., • Highlight key coaching points to address service deficiencies and reinforce positive behaviors., • Recognize and communicate exemplary service behaviors to be shared in team meetings or internal communications to boost morale and reinforce service culture., • Actively take inbound member calls during peak periods, high call volume situations, or when coverage is needed to support service level agreements and department metrics., • Maintain up-to-date knowledge of systems, products, and services to provide timely and accurate assistance to members. Qualifications: • Strong analytical skills and attention to detail., • Proficient with call monitoring software and Microsoft Office Suite (especially Excel, Word, Outlook)., • Ability to design and adapt scorecards to meet evolving business needs using current technology., • Excellent written and verbal communication skills., • Ability to work collaboratively with all levels of staff and maintain confidentiality and professionalism., • Demonstrated understanding of call center metrics, coaching and feedback strategies, and service excellence principles., • Demonstrated ability to handle a high volume of member interactions with patience, positivity, and accuracy., • Comfort with technology, including the ability to navigate multiple systems, use online banking tools, and troubleshoot digital platforms with members., • Strong problem-solving skills and sound judgment when handling member concerns and sensitive information. Work Environment & Schedule: • Must be able to work flexible hours, including early mornings and alternate Saturdays as needed to support call volume., • Hybrid or on-site schedule depending on operational needs. Education & Experience: • High school diploma or equivalent required; associate or bachelor's degree preferred., • Minimum of 2 years of experience in a contact center environment, preferably in a financial institution., • Prior experience in a quality assurance, coaching, or training role strongly preferred Physical Requirements: • The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully., • Reasonable accommodation may enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel, and talk or hear., • The employee is frequently required to walk and reach with hands and arms., • The employee may occasionally stand, stoop, kneel, or crouch., • The employee may occasionally lift and move up to 10 pounds., • Specific vision abilities this job requires include close vision and the ability to adjust focus. Compliance: • Employees must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions with B.S.C.U. will consider the awareness of unusual or suspicious activity relevant to the department., • In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be completed at least annually, as made available by the Training and Compliance Department., • Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, O.F.A.C., Fair Lending, and Credit Card Act. BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace

Job DescriptionSalary: $78,000 to $114,000 total compensation Hurd Construction Management is seeking Florida based Construction Managers and Construction Project Managers We are looking for talented, career-minded individuals based in Florida who want to continue building a project management career within the commercial development, construction, and real estate industries. Project managers plays a critical role in ensuring each and every day that our customers' and Hurd's quality control standards are met and maintained with a high degree of customer service. This role will directly service the commercial business operations in support of Hurd Construction Management's objectives. Positions are available for General Contracting (GC) and Construction Management (CMa) lines of business in central, southeast, southwest, and north Florida territories. Who is Hurd Construction Management? Hurd Construction Managementis a Jacksonville, Florida based construction advisor and general contracting firm specializing in commercial buildouts and renovations, new construction and development where delivering a strong and consistent brand experience is crucial. Projects primarily include retail, restaurant, office and other commercial spaces throughout the entire state of Florida. Hurd also focuses on providing systematic construction program management streamlining and strengthening large scale, multi-site initiatives. What does the role pay? This is a full-time hybrid or role with a pay range of $78,000 to $114,000 total compensation package including annual bonus at plan. Base salary iscommensurate with experience and qualifications. Travel • 70% of time involves performing internal planning, coordination, and administrative functions., • 30% of time involves travel throughout Florida overseeing assigned projects.Must also be willing to travel overnight from time to time. Role Summary Reporting to the Hurd Vice President (VP), the Project Manager is responsible for all facets of project management including the budgeting, scheduling, tracking, procurement, document control, safety, quality, and the managing of multiple General Contracting or Construction Management projects. Duties include the coordinating, and integration of multiple projects, and collaboration of people, suppliers, and stakeholders. Primary Responsibilities • Manage all construction activities, coordinate work and schedules with division leaders and the project team., • Collaborate with site Superintendents to evaluate and determine appropriate construction means and methods, and strategies, employing the most cost-effective plan and schedule., • Promote and maintain client relationships., • Review drawings and specifications, monitor progress, and ensure contractual compliance with plans and schedules., • Assist with the preparation of job estimates by interpreting bid documents., • Develop and write subcontracts and purchase order requisitions as required., • Establish, track, and manage project schedule to ensure critical path requirements are achieved by collaborating with site Superintendent., • Manage submittal and RFI process, ensuring that all information is reviewed and routed for necessary approval., • Ensure project financial success by establishing and managing project budgets; prepare and report on job cost, actively working to ensure project earnings are met., • Collaborate with project team to enact plans to improve production, efficiencies and reduce expenses., • Work closely with Construction Operations Manager and/or VP regarding resources required to meet project schedule., • Assist with safety compliance. Monitor compliance with company/project safety requirements and ensure corrective measures are implemented., • Ensure all project documentation is submitted in a timely manner., • Make regular site visits for coordination with the project's site Superintendent., • Be the primary point of contact for site Superintendent for assigned projects., • Direct communication with project Owners, Construction Managers, and project teams., • Attend onsite coordination meetings and project specific meetings., • Assist customers and/or sales opportunities in development and audit of proposal components such as specifications, scopes of work, and clarifications. Skills and Qualifications • The ability to read and understand construction drawings, specifications, contracts, manuals, technical correspondence, and written instructions., • Experience in contracts and construction procurement process., • Firm grasp of job estimates details, drawings and specifications., • Knowledge of workforce planning and labor resource allocation., • Solid communications skills to draft reports, prepare business letters, expositions and summaries., • Organization skills to coordinate and integrate projects, people, suppliers, and stakeholders., • The ability to develop and maintain positive internal and external collaborative relationships with local community/cultural organizations., • Strict attention to detail., • The ability to determine alternative work methods as needed. Experience and Other Requirements • Bachelors degree (Construction Management, Civil Engineering, or related field) or minimum 5 years equivalent experience., • Minimum 5 years project management experience working on commercial construction projects., • Capable of working with a diverse workforce., • Be self-directed and able to work independently within remote work environments., • Proficient in Microsoft365., • Have proven experience working in a computerized construction management system (ie. Procore, Sage)., • OSHA 10 or 30 certification (if not currently held must obtain within first 60 days)., • Commitment to continued professional growth and development., • Valid drivers license with acceptable driving record required., • Travel will be required and often overnight. BHRS Companies is an Equal Opportunity Employer. Drug test, motor vehicle, and background check required prior to placement. remote work

Job Description As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union serving educators, we have since expanded to serve 23 counties across the state of Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to fostering a diverse and inclusive work environment where everyone has the chance to succeed and feel a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: • Medical, Dental, and Vision, • 401K Plan with Matching, • Tuition Reimbursement Program, • Supplemental Benefits, • Engagement Area, • Wellness Studio & Gym at our Corporate Headquarters, • Company Paid Life Insurance Essential Functions & Responsibilities • Serve as a resource to front-line employees, assisting members in the day-to-day operations. Assist other areas of the credit union with membership or operational issues, • Complete account review and quality control of all accounts opened, including but not limited to special accounts, IRAs, and online accounts. Complete review and contact members if necessary for online account verification., • Perform deposit operation functions, including but not limited to posting mail deposits, funding online account openings, VODs, ATM checks, and mobile deposits, and assisting with ITMs as needed., • Assist with help desk requests for front-line staff, including but not limited to online access, research requests, and subpoenas., • Review assigned departmental reports, completing maintenance as required., • Cash ordering and shipments for branches., • Maintain knowledge through training., • Maintain knowledge with B.S.A. Compliance training., • Respond to telephone and email requests for operational assistance from the branches and call center., • Monitor requests initiated via mail and fax. Fulfill requests from these channels or forward them to assigned departments for completion., • Perform deposit operation functions, including but not limited to posting mail deposits, funding online account openings, VODs, and issuing official checks., • Review assigned departmental reports, completing maintenance as required., • Review of legal documents, including Individual Retirement Accounts, Power of Attorney, and Trust paperwork; utilizing outside legal services as needed., • Complete necessary IRA functions for the Credit Union. These duties include processing Required Minimum Distributions, conducting quality control reviews of Individual Retirement Account work done in the branches, and annual regulatory reporting. Experience – Two+ years of financial services experience (including teller, new account opening, and lending) and one to two years of operational experience at a credit union or other financial institution. Education- A high school education or GED equivalent. Bachelor's Degree Preferred. Interpersonal Skills- A significant level of integrity and diplomacy is required. Work may involve motivating, influencing, or training others. The ability to understand internal and external member needs, along with active listening skills, is required. Work is centralized in supporting the operational needs of the credit union, mitigating risk, and encouraging proper service levels to serve. The ability to operate a personal computer, including a keyboard, mouse, internet browsers, and other software, is required. Compliance Every employee must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions with B.S.C.U. will consider the awareness of unusual or suspicious activity that is relevant to the department. • In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be completed at least annually, as made available by the Training and Compliance Department. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel, and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee must occasionally stand, stoop, kneel, and crouch. The employee may occasionally lift and move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment: The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions. BrightStar is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace.

Job DescriptionSalary: About Tobias Financial Advisors Tobias Financial Advisors (TFA), founded in 1980, is an independent, fee-only financial planning and wealth management firm serving high-net-worth individuals and business owners. We specialize in proactive tax strategies, investment management, and supporting clients through lifes transitions. Our collaborative, values-driven culture empowers our team to deliver exceptional, personalized service while upholding the highest fiduciary standards. Position Summary We are seeking an Administrative Assistant / Receptionist to join our independent Registered Investment Advisor (RIA) firm. This individual will play a key role in supporting our advisory, leadership, and operations teams while helping deliver an exceptional client experience. The ideal candidate is detail-oriented, proactive, and client-focused, with the ability to thrive in a collaborative, fast-paced environment. In this role, you will manage a wide range of administrative and operational responsibilities that contribute to the firms efficiency and success. This is an excellent opportunity for someone with a positive attitude, strong organizational skills, and a welcoming presence. Youll gain hands-on exposure across multiple areas of the firm, benefit from ongoing training and development, and work as part of a supportive team dedicated to making a meaningful impact for our clients and community. What you will get to do Front Office & Communication • Answer and direct incoming phone calls with professionalism and warmth., • Coordinate and send birthday cards, sympathy notes, and other client recognition items (e.g., weddings, funerals)., • Manage incoming and outgoing mail, including postage and shipping needs., • Maintain and order office supplies; proactively organize and monitor shared supply areas., • Assist with petty cash handling and reconciliation., • Coordinate office maintenance, repairs, and general facilities needs., • Support advisors and team members with calendar management and appointment scheduling., • Prepare and organize client reports and meeting materials., • Assemble and maintain prospective client packets and materials., • Assist with quarterly client statement preparation and distribution., • Track team expenses and assist with expense reporting systems., • Support data entry, document management, and client recordkeeping., • Assist with client onboarding, application processing, and related operational tasks., • 2+ years of administrative or client service experience, preferably in financial services or wealth management industry., • Strong organizational skills and attention to detail., • Excellent written and verbal communication skills., • Proficiency in Microsoft Office Suite; experience with CRM systems (e.g., Salesforce,) is a plus., • Ability to manage multiple tasks and deadlines in a dynamic environment., • Bachelors degree preferred, • A client-first mindset with a passion for delivering exceptional service., • A team player who thrives in a collaborative, mission-driven culture., • Adaptable and eager to learn in a fast-growing, innovative firm., • Discretion and professionalism in handling sensitive client information. At TFA, our vision is simple yet powerful: to inspire, educate, and prepare our clients to live the lives they want. Everything we do is guided by our core values: integrity, passion, balance, transparency, teamwork, community, family, and an unwavering commitment to doing whats right for our clients. Were proud of the strong foundation weve built, but were even more excited about the opportunities ahead. When you join our team, you become part of a purpose-driven firm that values long-term relationships, embraces innovation, and invests in personal and professional growth. We foster a supportive environment where collaboration and continuous learning are encouraged, and where every team members contributions are recognized. In addition to a culture that prioritizes people and impact, we offer a competitive compensation package with comprehensive benefits including company paid health insurance, a 401(k) and profit sharing retirement plan, unlimited personal paid time off, and more.

Job Description About BrightStar As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union focusing on educators, we expanded to serve 23 counties across Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to creating a diverse and inclusive work environment where everyone has a chance to succeed and a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: • Medical, Dental, and Vision, • 401K Plan with Matching, • Tuition Reimbursement Program, • Supplemental Benefits, • Engagement Area, • Wellness Studio & Gym, • Company Paid Life Insurance Our goal is to strengthen and grow member and organizational relationships through quality and timely contact. Responsible for the maintenance and growth of current partnerships and the development of new relationships with prospective members within the community and field of membership. Attends community events, presents financial education seminars, manages our CU@School program and in-school ambassador program, and represents the credit union to members and potential members. Essential Functions & Responsibilities • Develops and deepens relationships with members, prospective members, city agencies, schools, colleges, businesses, associations, and organizations. Presents information regarding the credit union's products, services, and mission. Makes financial education and other credit union presentations at CU@School locations, seminars, businesses, and school board enrollment meetings on behalf of the credit union. Attends community and business networking events both within and outside of business hours, meeting assigned membership growth goals. Supports our ambassadors, branches, and lending by aligning outreach efforts with credit union goals, including generating a steady stream of leads., • Tracks and reports data related to member engagement and growth, including reporting on activities in the community with partners and members, • Generates a steady stream of leads regarding loans and deposits through a variety of outreach strategies. Tracks and reports on these leads., • Participates in the development of promotional strategies to meet goals; makes recommendations for improvement based on community feedback; supports and executes promotions., • Directly drives in new membership from community outreach., • Demonstrate the credit union's brand and BRIGHT SERVICE in the day-to-day business environment through our values of Solutions, Experience, Respect, Integrity, Consistency, and Empowerment to all co-workers, vendors, members, and community members., • Maintain an excellent knowledge of financial products and services, as well as an understanding of the credit union's mission., • Develop, maintain, and deepen relationships with prospective members, the city, businesses, schools, and community groups, • Execute community promotions as needed and meet established goals set for the position., • Present a professional image to credit union staff and all contacts in the community, communicating in a practical, timely, and appropriate manner., • Provide informed, prompt, professional, and accurate services and support to all members, prospective members, and staff, • Analyze and recommend programs based on data and experience with members and the community, • Maintain knowledge with B.S.A. Compliance training., • Must be comfortable presenting and speaking to large and small groups of people The number of new members will measure the number of new roles added, new organizational partnerships, or segments added. This role will also be eligible for incentives based on performance. Minimum Expectations of Knowledge and Skills: Experience - One to three years of similar or related experience Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program Interpersonal Skills- Work involves extensive personal contact with others and is of an individual or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important, and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Compliance: Every employee must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions with B.S.C.U. will consider the awareness of unusual or suspicious activity that is relevant to the department. • In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be completed at least annually, as made available by the Training and Compliance Department., • Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, O.F.A.C., Fair Lending, and Credit Card Act. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel, and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee must occasionally stand, stoop, kneel, and crouch. The employee may, on occasion, move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment: The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions. BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace

Job Description As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union serving educators, we have since expanded to serve 23 counties across the state of Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to fostering a diverse and inclusive work environment where everyone has the chance to succeed and feel a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: • Medical, Dental, and Vision, • 401K Plan with Matching, • Tuition Reimbursement Program, • Supplemental Benefits, • Engagement Area, • Wellness Studio & Gym at our Corporate Headquarters, • Company Paid Life Insurance This position assists the Member Service Center Manager in the daily operations to provide excellent member service. Supports the department by evaluating and updating operational policies and procedures. Ensures ongoing service excellence and process efficiency through continuous improvement. Leads, coaches, and develops team members, enabling them to achieve personal and departmental goals. This position also requires a proficient understanding of managing the contact center environment and utilizing contact center-specific tools and technology. This position will include regular data reporting, project management assistance, managing multiple requests and tasks of varying size and complexity. Ensures that members are provided with timely, accurate information and problem resolutions. Key Responsibilities: • Demonstrate initiative and ownership when handling escalated member issues, complex problem-solving, or high-priority tasks for the team., • Collaborate with the Member Service Center Manager to meet or exceed performance goals and uphold all compliance and operational standards., • Serves as a tier two escalation point to resolve member concerns and ensures appropriate escalation and resolution when necessary., • Creates a performance climate, assists with team goal development, and directs the performance of the team to achieve established goals and service levels., • Tracks the team member progression towards monthly goals and provides timely and accurate reporting to the Member Service Center Manager. Ensure the quarterly individual development plan is completed promptly., • Support team members in delivering effective referral strategies that increase membership and deepen financial relationships., • Monitor information that staff provides to membership to ensure accuracy and initiate training as needed., • Prepare written performance appraisals as required, recommend salary adjustments or disciplinary actions., • Identifies and takes action to improve the department's operating methods and procedures, • Maintain a working knowledge of technologies, both internal and external, that will drive department performance and efficiency., • Participates in the interviewing, hiring, and training of the team as necessary., • Approve team member timecards and time off requests following department guidelines., • Maintains adherence to performance documentation requirements to ensure the timely recognition of excellent performance and mitigation of performance issues or challenges., • Meets with team members monthly to review their performance and create action plans as needed, • Performs other related duties as assigned., • Strong analytical skills and attention to detail., • Excellent written and verbal communication skills., • Detail-oriented with a commitment to accuracy, integrity, and accountability, • Proficient with Microsoft Office Suite (especially Excel, Word, PowerPoint, and Outlook)., • Ability to develop others and create an environment where the team thrives., • Proven success in sales, service, and relationship-building; comfortable coaching others to do the same., • Capacity to work collaboratively with all levels of staff and maintain confidentiality and professionalism., • Demonstrated understanding of contact center metrics, coaching and feedback strategies, and service excellence values., • Proven ability to handle a high volume of member interactions with patience, positivity, and accuracy., • Comfort with technology, including the ability to navigate multiple systems, use online banking tools, and troubleshoot digital platforms with members., • Strong problem-solving skills and sound judgment when handling member concerns and sensitive information., • Highly organized, goal-oriented, and driven by both results and team success., • Comfortable collaborating with leadership to build strategies and contribute to long-term planning., • Proven track record of high performance in a member-facing and/or leadership role. Work Environment & Schedule: • Must be able to work flexible hours, including early mornings and Saturdays as needed to support the department., • Hybrid or on-site schedule depending on operational needs. Education & Experience: • High school diploma or equivalent required; associate or bachelor's degree preferred., • 2-3 years of previous experience in a supervisory or management capacity in a contact center environment, preferably in a financial institution. Physical Requirements: • The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully., • Reasonable accommodation may enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel, and talk or hear., • The employee is frequently required to walk and reach with hands and arms., • The employee may occasionally stand, stoop, kneel, or crouch., • The employee may occasionally lift and move up to 10 pounds., • Specific vision abilities this job requires include close vision and the ability to adjust focus. Compliance: • Employees must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions with B.S.C.U. will consider the awareness of unusual or suspicious activity relevant to the department., • In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be completed at least annually, as made available by the Training and Compliance Department., • Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, O.F.A.C., Fair Lending, and Credit Card Act. BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace

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