Remote helpdesk jobs in Union, New JerseyCreate job alerts

Job DescriptionSummary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary IT Support Level II must have proficient technical knowledge and be able to confidently and effectively communicate with users to understand problems and explain their solutions. The ideal candidate will be Customer-oriented and patient in their interaction with users who are not technically inclined. Primary Responsibilities Provide technical assistance and support for incoming helpdesk tickets and escalations with issues related to computer systems, software, security and hardware. Effectively respond to tickets in person or over the phone. Document solutions and advise team on training recommendations to cut down on tickets. Train computer users when possible. Fast-paced and user-demanding environment • Proficiency in Vendor and Asset Management/Active Directory / Azure / Entra, Intune & Autopilot, O365 Administrator Console, Exchange Administrator Console, Windows 10/11, Network & Printer Troubleshooting, and Hardware Setup and build outs., • Critical Thinking/Minded, • In office, with hybrid available after 120 days., • Self-driven, willing to make calls when needed and able to take direction as well as prioritizing tasks as requested, • Serving as the first and second point of contact for employees seeking technical assistance through the helpdesk ticketing system., • Doesn’t buckle under pressure and can stay levelheaded., • Performing remote troubleshooting through diagnostic techniques and pertinent questions, • Determining the best solution based on the issue through research in past tickets, google and user details provided., • Ability to see through user ticket details or lack of and can ask the right critical questions., • Walk the employee through the problem-solving process, • Direct/Escalate unresolved issues to the next level of support personnel, • Provide accurate information on IT products or services, • Ticket quality over quantity, treat tickets like a detailed work log which in the end provides support to colleagues who may run into similar issues., • Keep IT documentation up to date., • Close helpdesk tickets upon resolution and in a timely manner, • Follow-up and update employee status and information, • Adhere to the outlined ticket SLA, • Pass on any feedback or suggestions to IT Management, • Identify and suggest possible improvements to procedures, • Rotating On Call Support as outlined in the 2024 calendar year, • Support M&A integration process as needed and or outlined by team members This position is located in New Jersey. The base salary for this position at the time of this posting may range from $60,000 to $73,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit for more details. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department. #LI-GP1#LI-HYBRID Powered by JazzHR Exhj5yvrBl

Job Description CFI Consultants, LLC is a consulting firm that partners with law firms and litigation departments to deliver operational and technology-driven solutions. We focus on improving efficiency, accountability, and results for our clients. We are seeking a Technology Associate (Level One) to join our team in providing direct, in-office technical support to our law firm clients and their attorneys. Position Overview The Technology Associate will provide frontline, in-office technical support tailored to the needs of attorneys and legal staff. This includes onsite troubleshooting, device management, user administration, and support for legal technology platforms. The role also contributes to business automation and business intelligence initiatives that enhance our clients’ operations. This position requires strong communication, adaptability, and professionalism while working directly with law firm personnel in high-pressure environments. Key Responsibilities • Provide onsite technology support, five days per week, for attorneys and legal staff at client law firms., • Support remote access when needed, but serve primarily as the in-office resource for attorneys., • Perform Install, Move, Add, and Change (IMAC) services for Windows 11 PCs and Mac devices., • Install and configure security patches and updates across client systems., • Support and troubleshoot networking (TCP/IP) and computer hardware issues., • Manage users, passwords, and licenses in Active Directory, Office 365, and third-party legal technology platforms., • Wipe hard drives, reinstall Windows OS, join computers to a domain, and deploy software., • Assist attorneys with video conference setup, remote hearings, and client-facing technology., • Maintain IT inventory, licensing, and documentation for client environments., • Provide excellent customer service in high-pressure, attorney-facing situations., • Strong troubleshooting skills and ability to operate independently under minimal supervision., • Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)., • Experience with Windows OS administration and security patching., • Understanding of TCP/IP networking and computer hardware., • Excellent oral and written communication skills, with strong customer service focus., • Associate’s Degree in IT or related field and/or certifications (CompTIA A+, Network+, Security+, Microsoft Certifications)., • Prior IT experience such as Helpdesk, Desktop Support, or Legal Technology Support., • Experience with Windows Server (Active Directory, Group Policy, DNS, DHCP)., • Familiarity with Office 365 administration., • Experience with coding/scripting (JavaScript, PowerShell)., • Directly support attorneys and law firms with their technology needs., • Gain exposure to litigation technology, trial support, and legal operations automation., • Be part of a growing consulting firm that values trust, accountability, and excellence. • Operational Support, • Trial support services CFI is interested in motivated professionals that are willing to learn, critically analyze situations, and contribute to a variety of projects. CFI employees must adapt to client needs, respond to business growth opportunities, and develop streamlined workflows.CFI Consultants is a consulting practice that specializes in unifying the needs of law firms and their clients. CFI Consultants provides the following services for its clients:\r\n\r\n•\tLitigation Management\r\n•\tIT Solutions and Management\r\n•\tMetric Analytics\r\n•\tBilling Procedures \r\n• Operational Support\r\n• Trial support services\r\n\r\nCFI is interested in motivated professionals that are willing to learn, critically analyze situations, and contribute to a variety of projects. CFI employees must adapt to client needs, respond to business growth opportunities, and develop streamlined workflows.

JOB TITLE: Infrastructure Project Manager JOB LOCATION: Newark, NJ (hybrid) WAGE RANGE*: 56.JOB NUMBER: SAIJP00038255 REQUIRED EXPERIENCE:Bachelor's degree in business, Information Technology, Computer Science or related degree with 5+ years of experience as an IT Project Manager.Additional years of

Tier 1 technical support for users on-site and remotely connected. May require periodic travel to remote satellite offices.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

With most of our paid focus group studies, you have the option to participate remotely online or in-person. No commute needed should you choose to work from home remotely. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, t

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

A National General Contractor specializing in commercial projects, from full build outs and renovations to large scale projects is seeking a talented Assistant Project Manager to help assist with new and existing construction.This position is based out of their office in Union County, NJ.Benefits +

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

We are seeking a highly skilled and motivated P&C Insurance Technical Project Manager to establish and lead a data warehouse project.This is a newly created, on-site role based in the Iselin, NJ office.Role: Technical Project Manager with P&C Insurance.Location - On-Site, Jersey City, NJ.This role r

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

This is a hybrid role, featuring three days a week in office and two days a week remote work.

We are looking for a highly skilled Product Manager to oversee the transition and optimization of Amazon systems using AWS tools equivalent to Workday.The ideal candidate will have expertise in Workday functionalities, gap analysis, and the impact of migration on HR and Finance processes.They must p

MAC Products, one of the premier mass transit and utilities manufacturers in the North Jersey area, is looking for a highly organized and motivated Project Manager to join our team.This person will be responsible for overseeing and driving projects from inception to completion.The ideal candidate wi

We are a well-established construction firm of approximately 60 employees, recognized for delivering high-quality public projects including municipal, educational, and infrastructure developments.Our team is committed to excellence, safety, and long-term partnerships with our clients and communities

Our client, a leading general contractor in the Northern NJ area, is seeking an experienced Senior Project Manager to oversee a high-profile ground-up construction project in partnership with the Port Authority.This role requires a proven leader with a track record of managing projects from concept

Legal Project Manager (Hybrid).Philadelphia, Boston, Newark, New York, Washington, Wilmington, Hartford, Stamford.McCarter & English LLP currently seeks an experienced Legal Project Manager for our Client Value Department.The Legal Project Manager will work with a cross-functional team to deliver ex

Electrical Project Manager Needed for Thriving New Jersey Company!.To Qualify for this Role, The following is required:.Bachelor's Degree in electrical Engineering or a related field.Experience in electrical engineering, applications, or project management.Reasonable understanding of CAD software an

Brookdale Senior Living - 8 James Street [Medical Office Assistant] As a Receptionist at Brookdale Senior Living, you'll: Greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff; Sort, deliver and

The peer specialist receptionist is responsible for handling front office routine clerical and secretarial duties such as answering telephones, providing guest assistance, data and basic record keeping functions.Minimum one year office and clerical related experience and,.Knowledge of administrative

We are seeking a highly skilled and motivated P&C Insurance Technical Project Manager to establish and lead a data warehouse project.This is a newly created, on-site role based in the Iselin, NJ office.Role: Technical Project Manager with P&C Insurance.Location - On-Site, Jersey City, NJ.This role r

JOB TITLE: Infrastructure Project Manager JOB LOCATION: Newark, NJ (hybrid) WAGE RANGE*: 56.JOB NUMBER: SAIJP00038255 REQUIRED EXPERIENCE:Bachelor's degree in business, Information Technology, Computer Science or related degree with 5 years of experience as an IT Project Manager.Additional years of

David's Bridal - Retail - Sales [Retail Associate / Team Member] As a Customer Service Representative at David's Bridal, you'll: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person; Use all systems to manage the customer flow to deliver 5-star cust

Our client, a leading general contractor in the Northern NJ area, is seeking an experienced Senior Project Manager to oversee a high-profile ground-up construction project in partnership with the Port Authority.This role requires a proven leader with a track record of managing projects from concept

Northwell Health - 475 Seaview Avenue [Medical Office Assistant] As a Receptionist at Northwell Health, you'll: Perform a variety of duties relative to admission, discharge and/or transfer of patients; Perform a variety of clerical duties required to maintain accurate charts; Perform a variety of cl

Electrical Project Manager Needed for Thriving New Jersey Company!.To Qualify for this Role, The following is required:.Bachelor's Degree in electrical Engineering or a related field.Experience in electrical engineering, applications, or project management.Reasonable understanding of CAD software an

Northwell Health - JobID: 22434237 [Medical Office Assistant] As a Receptionist at Northwell Health, you'll: Perform a variety of duties relative to admission, discharge and/or transfer of patients; Perform a variety of clerical duties required to maintain accurate charts; Perform a variety of cleri

A National General Contractor specializing in commercial projects, from full build outs and renovations to large scale projects is seeking a talented Assistant Project Manager to help assist with new and existing construction.This position is based out of their office in Union County, NJ.Benefits +

We are a well-established construction firm of approximately 60 employees, recognized for delivering high-quality public projects including municipal, educational, and infrastructure developments.Our team is committed to excellence, safety, and long-term partnerships with our clients and communities

This is a hybrid role, featuring three days a week in office and two days a week remote work.

Northwell Health - JobID: 22438671 [Medical Office Assistant] As a Receptionist at Northwell Health, you'll: Perform a variety of duties relative to admission, discharge and/or transfer of patients; Perform a variety of clerical duties required to maintain accurate charts; Perform a variety of cleri

Legal Project Manager (Hybrid).Philadelphia, Boston, Newark, New York, Washington, Wilmington, Hartford, Stamford.McCarter & English LLP currently seeks an experienced Legal Project Manager for our Client Value Department.The Legal Project Manager will work with a cross-functional team to deliver ex

We are looking for a highly skilled Product Manager to oversee the transition and optimization of Amazon systems using AWS tools equivalent to Workday.The ideal candidate will have expertise in Workday functionalities, gap analysis, and the impact of migration on HR and Finance processes.They must p

MAC Products, one of the premier mass transit and utilities manufacturers in the North Jersey area, is looking for a highly organized and motivated Project Manager to join our team.This person will be responsible for overseeing and driving projects from inception to completion.The ideal candidate wi

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a pe

Onsite three days a week - remote two days a week.

CCE Project Management Services Location: East Hanover, NJ Duration: 8 Months.Supplier will provide project management services for US medical operations in support of projects and forecast spend for various brands, budget accuracy and alignment, purchase order management, payment resolution, and mo

Project Manager - Genesys Cloud Contact Center Ivr.As a Project Manager, you'll be working within our professional services customer-facing project management team to manage enterprise-wide contact center solutions for customers from many verticals.The professional services team is responsible for d

We are a fast, small practice focused on providing loving, family friendly care to the pets of our community.We are looking for a personable individual who will add to our work culture and join us in delivering high quality care to our clients and pets.We have been serving the community for over 30

Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company

Customer Service Representative.For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices.Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores,

Call Center / Remote] - Anywhere in U.

We are seeking an individual who is dedicated and serious about advancing their career.Exceptional communication and interpersonal skills to succeed in our fast-paced environment.The ability to interact effectively and professionally with management, clients and colleagues.The ability to work indepe

Materials Planning Transition Planner/Manager.Key responsibilities for this role include: 1.Lead materials planning agenda with respect to all the changes on ingredients/packaging side during project Monet execution across brands and categories.Represent the planning team in I2M space and support th

Commercial Paint Project Manager/Estimator.GPAC: #1 Commercial Paint Recruiting Firm in the Nation: WORK FOR A LEADING CONTRACTOR.I am working with a well-respected, firmly established Commercial Paint Contractor seeking an experienced Project Manager/Estimator.This is an exciting opportunity to bec

Project Manager - Brand Designers.Shift Timings: 9:00am 5:00pm EST.Project Manager - Brand Designers.

Location: Summit West, NJ Hybrid.Top Skills: 8+years of project management experience in supply chain or manufacturing environment (pharmaceutical/regulated industry preferred).Microsoft Office Suite, Smartsheet, Microsoft Project - IT Projects and Business Projects experience - Strong Communication

Work Location: HYBRID - Newark, NJ.Responsibilities: Lead and oversee digital transformation initiatives related to Oracle Fusion Cloud within the organization.