Resident manager jobs in Hicksville, New YorkCreate job alerts

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Plainview Job ID 2025-235099 JOB OVERVIEW The LPN Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Responsibilities include but are not limited to administration of medications, documentation of medication administration, conducting SHUs, and providing resident care while demonstrating the Mission for Sunrise Senior Living, "to champion the quality of life for all seniors" in accordance with federal, state/provincial, and local laws, standards and regulations and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Medication Administration • Provide the highest degree of quality care and services by administering medication and treatments in a safe organized manner., • Review, read, notate, and initial the electronic health record to document and learn about pertinent information about residents., • Receive medication updates from Resident Care Director (RCD) or Wellness Nurse., • Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse)., • Ensure that medications are passed according to times utilizing a mobile medication cart., • Document and initial as medications are given and ensure that appropriate documentation is completed for refusal or missed doses., • Maintain confidentiality of all resident information including resident medication among other residents., • Report all resident concerns and unavailable medication while administering the medication to the RCD or Wellness Nurse., • Restock medication cart after all medication passes., • Assist in checking medication regardless of packaging system., • Assess the residents to determine need for "as needed medication" and appropriately document and report to supervisor., • Count all narcotics with another Medication Care Manager (MCM) or Lead Care Manager (LCM) each shift and report discrepancies to the RCD or Wellness Nurse., • Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications., • Follow re-fill process for medications., • Help residents maintain independence and promote dignity and physical safety of each resident adhering to the Sunrise Principles of Service., • Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns, history, and basic human needs., • Practice routinely good standard care precautions of cleanliness, hygiene, and health., • Audit medication carts.Resident Care, • Notify RCD of any resident and/or family concerns., • Attend and actively participates in daily Cross Over meetings facilitated by the LCM., • Conduct Service and Health Updates as directed by RCD., • Participate in the development of the Individualized Service Plans (ISP)., • Transcribe orders.Risk Management and General Safety, • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations., • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures., • Report all accidents/incidents immediately., • Report all unsafe and hazardous conditions/equipment immediately., • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes., • Comply with all infection control techniques, placement of bio-hazard containers, removal techniques, procedures, and policies., • Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials., • Report occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately., • Ensure oxygen tanks are stored safely, exchange guest/resident's tanks when empty, and monitor to make sure liters of oxygen are at prescribed levels.Training and Contributing to Team Success, • Participate as a member of a team and commit to working toward team goals., • Demonstrate in daily interactions with others, our Team Member Credo., • Commit to serving our residents and guests through our Principles of Service., • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops., • Attend regular meetings; Town Hall, Department Team, Cross Over, Medication Technician and others as directed by the Supervisor/Department Coordinator., • Attend regular training by RCD and neighborhood coordinators., • May be designated as shift supervisor., • May supervise other medication care managers., • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met., • Perform other duties as assigned.Core Competencies, • Ability to make choices and decisions and act in the resident's best interest, • Ability to react and remain calm in difficult situations, • Ability to handle multiple priorities, • Possess written and verbal skills for effective communication and level of understanding, • LPN, LVN, or state/province specific licensed nurse credential, • In states/provinces where appropriate, must maintain certifications, • Must be at least 18 years of age, • Previous experience working with seniors preferred, • Desire to serve and care for seniors, • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans, • Retirement Savings Plans, • Employee Assistant Program / Discount Program, • Paid time off (PTO), sick time, and holiday pay, • myFlexPay offered to get paid within hours of a shift, • Tuition Reimbursement, • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Job Description All employees are lineworkers. As a lineworker you will be assigned to one of four areas based on the needs of the business: Production Duty, Front End Duty, Sales Floor Duty or Loading Dock Duty. The position we are hiring for is assigned to Production Duty. The Production Lineworker position will help process donated merchandise in the production room to be sold on the retail sales floor. This position will be trained to perform various jobs assigned to the production department. Some of the duties will include cleaning the sales floor, sorting merchandise, hanging merchandise, and stocking merchandise to replenish the sales floor. This position will also perform other miscellaneous duties as needed by their manager during their scheduled shift. Our business model requires employees to be cross-trained in different areas of work so the daily labor demands can be met. The multi-tasking aspect of the lineworker position is necessary and will require employees to shift their job duties on any given day to meet the daily business demands. All employees MUST be flexible and ready to work wherever needed by the manager and/or supervisor. All employees are expected to perform at or above the company’s minimum performance standards for each job they are trained to do. This is a full-time position (40+ hours weekly) in a retail thrift store plus benefits after 90 days. The typical production schedule is Monday through Friday 7:30AM - 4:00PM with Saturday and Sunday off. Some overtime may be required based on the needs of the business during the week and/or on Saturday. Must be able to lift 50 pounds, bend, and stand on your feet all day. Employees must have dependable transportation each day because we count on our employees to work their scheduled shift. Must have two valid forms of ID. Acceptable forms of identification are: State issue ID, USA Passport, Social Security Card, Birth Certificate and Permanent Resident Card. Work Remotely: No Job Type: Full-time Benefits: • Health insurance, • Dental insurance, • Vision insurance, • Life insurance, • 401K, • 8-hour shift, • Holidays, • Overtime, • Work Location: In person

Job Description All employees are lineworkers. As a lineworker you will be assigned to one of four areas based on the needs of the business: Production Duty, Front End Duty, Sales Floor Duty or Loading Dock Duty. The Production Lineworker position will help process donated merchandise in the production room to be sold on the retail sales floor. This position will be trained to perform various jobs assigned to the production department. Some of the duties will include cleaning the sales floor, sorting merchandise, hanging merchandise, and stocking merchandise to replenish the sales floor. This position will also perform other miscellaneous duties as needed by their manager during their scheduled shift. Our business model requires employees to be cross-trained in different areas of work so the daily labor demands can be met. The multi-tasking aspect of the lineworker position is necessary and will require employees to shift their job duties on any given day to meet the daily business demands. All employees MUST be flexible and ready to work wherever needed by the manager and/or supervisor. All employees are expected to perform at or above the company’s minimum performance standards for each job they are trained to do. This is a full-time position (40+ hours weekly) in a retail thrift store plus benefits after 60 days. Some overtime may be required based on the needs of the business during the week and on Saturday and Sunday. Must be able to lift 50 pounds, bend, and stand on your feet all day. Employees must have dependable transportation each day because we count on our employees to work their scheduled shift. Must have two valid forms of ID. Acceptable forms of identification are: State issue ID, USA Passport, Social Security Card, Birth Certificate and Permanent Resident Card. Work Remotely: No Job Type: Full-time Benefits: • Health insurance, • Dental insurance, • Vision insurance, • 401K, • Paid time off Schedule: • 8-hour shift, • Holidays, • Overtime, • Work Location: In person

Job Description All employees are lineworkers. As a lineworker you will be assigned to one of four areas based on the needs of the business: Production Duty, Front End Duty, Sales Floor Duty or Loading Dock Duty. The position we are hiring for is assigned to Production Duty. The Production Lineworker position will help process donated merchandise in the production room to be sold on the retail sales floor. This position will be trained to perform various jobs assigned to the production department. Some of the duties will include cleaning the sales floor, sorting merchandise, hanging merchandise, and stocking merchandise to replenish the sales floor. This position will also perform other miscellaneous duties as needed by their manager during their scheduled shift. Our business model requires employees to be cross-trained in different areas of work so the daily labor demands can be met. The multi-tasking aspect of the lineworker position is necessary and will require employees to shift their job duties on any given day to meet the daily business demands. All employees MUST be flexible and ready to work wherever needed by the manager and/or supervisor. All employees are expected to perform at or above the company’s minimum performance standards for each job they are trained to do. This is a full-time position (40+ hours weekly) in a retail thrift store plus benefits after 90 days. The typical production schedule is Monday through Friday 7:30AM - 4:00PM with Saturday and Sunday off. Some overtime may be required based on the needs of the business during the week and/or on Saturday. Must be able to lift 50 pounds, bend, and stand on your feet all day. Employees must have dependable transportation each day because we count on our employees to work their scheduled shift. Must have two valid forms of ID. Acceptable forms of identification are: State issue ID, USA Passport, Social Security Card, Birth Certificate and Permanent Resident Card. Work Remotely: No Job Type: Full-time Benefits: • Health insurance, • Dental insurance, • Vision insurance, • Life insurance, • 401K, • 8-hour shift, • Holidays, • Overtime, • Work Location: In person

Job Description • Assists with Activities’ transportation., • Assists Residents onto and off of the bus., • Greet Residents in a courteous and pleasant manner., • Drive vehicle abiding by all local and state laws., • Drive responsibly, without weaving, tail gating, excessive lane changing, and all other irresponsible actions., • Coordinates proper maintenance and cleaning schedule of the company vehicles., • Report vehicle malfunctions to the Lifestyle Director., • Report any vehicle incidents to the Lifestyle Director., • Complete an incident report for any Resident accidents, injuries or incidents., • Ensure the vehicle is cleaned out after every trip., • Performs errands as assigned by Executive Director/General Manager and/or Lifestyle Director., • Assists the Lifestyle Director with activities-related assignments., • Assist in dining room as needed., • Performs other duties as assigned by the Lifestyle Director, Executive Director/General Manager or Manager on duty.

Job Description • Assists with Activities’ transportation., • Assists Residents onto and off of the bus., • Greet Residents in a courteous and pleasant manner., • Drive vehicle abiding by all local and state laws., • Drive responsibly, without weaving, tail gating, excessive lane changing, and all other irresponsible actions., • Coordinates proper maintenance and cleaning schedule of the company vehicles., • Report vehicle malfunctions to the Lifestyle Director., • Report any vehicle incidents to the Lifestyle Director., • Complete an incident report for any Resident accidents, injuries or incidents., • Ensure the vehicle is cleaned out after every trip., • Performs errands as assigned by Executive Director/General Manager and/or Lifestyle Director., • Assists the Lifestyle Director with activities-related assignments., • Assist in dining room as needed., • Performs other duties as assigned by the Lifestyle Director, Executive Director/General Manager or Manager on duty., • Must have a valid CDL License

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Glen Cove Job ID 2025-230573 JOB OVERVIEW The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident's Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/"Designated Care Manager" is responsible for demonstrating the Mission for Sunrise Senior Living, "to champion quality of life for all seniors" in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Resident Care • Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents., • Participate in the development of the ISPs and monthly updates., • Review designated assignments., • Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift., • Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities., • Attend daily Cross Over meetings by the lead care manager., • Notify supervisor and resident care director if a resident has increased care needs., • Inform supervisor of any resident changes in condition., • Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells., • Greet guests, family members, residents, and team members., • Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner., • Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures., • Communicate with families and is a resource as needed., • Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service., • Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP., • Engage residents in life skills and other life enrichment activities throughout the day in reminiscence., • Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns or history and basic human needs., • Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment., • Ensure the established safety regulations are always followed., • Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health., • Host and engage in activities with the residents daily.Risk Management and General Safety, • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations., • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures., • Report all accidents/incidents immediately., • Reports all unsafe and hazardous conditions/equipment immediately., • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes., • Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials., • Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately., • Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels.Housekeeping and Laundry Services, • Maintain and clean resident's room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed., • Wash resident's laundry as noted in the ISP and as needed., • Wash and fold dining room linens and napkins., • Complete assigned housekeeping tasks., • Maintain common areas in a clean and tidy manner at all times.Dining Service, • Serve meals in the dining room and work in the dining room as assigned., • Promote and ensure a pleasant dining experience during all meals., • Assist with dining room set up and clean up as assigned., • Participate in pre-meal meetings., • Follow residents' diets as indicated on ISP and Confidential Diet Board/Chart., • Observe, note, and document in daily log any resident changes in dining habits., • Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards., • Provide room service delivery as needed., • Practice safe food handling in compliance with universal care precautions at all times.Specific Responsibilities for the Reminiscence Neighborhood Care Manager, • IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile., • IEA residents to attend the afternoon social., • Incorporate the concept of 'Creating Pleasant Days' into the resident's daily routine., • Integrate the individual resident's life skills into their daily routine., • Blend a variety of multi-sensory experiences into the resident's day., • Participate in monthly letters home and letter writing with the residents and their families.Training and Contributing to Team Success, • Participate as a member of a team and commits to working toward team goals., • Demonstrate in daily interactions with others, our Team Member Credo., • Commit to serving our residents and guests through our Principles of Service., • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops., • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator., • Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules., • Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures., • Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met., • Perform other duties as assigned. Core Competencies • Ability to react and remain calm in difficult situations, • Ability to handle multiple priorities, • Possess written and verbal skills for effective communication and a level of understanding, • Competent in organizational and time management skills, • Demonstrates good judgment, problem solving and decision-making skills Experience and Qualifications • High School diploma/GED accepted and may be required per state/provincial regulations., • CPR Certificate and First Aid as required by state/provincial regulations, • Must be at least 18 years of age, • Previous experience working with seniors preferred, • Desire to serve and care for seniors, • Ability to make choices and decisions and act in the resident's best interest, • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans, • Retirement Savings Plans, • Employee Assistant Program / Discount Program, • Paid time off (PTO), sick time, and holiday pay, • myFlexPay offered to get paid within hours of a shift, • Tuition Reimbursement, • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Job Description JOB DEFINITION: Provide administrative supervision to a dynamic team of residential staff providing housing and services to people with psychiatric disabilities. Responsible for the overall functioning of the programs and ensuring compliance with agency policies and procedures as well as applicable local, state and federal regulations. EDUCATIONAL REQUIREMENTS: Minimum of Bachelor's degree in human services, Master's Degree preferred. EXPERIENCE REQUIRED: Two years supervisory experience in a mental health related field. Knowledge of the needs of the Co-Occurring D/O population. Minimum of two years of experience in a residential program and familiarity with Office of Mental Health regulations strongly preferred. DUTIES AND RESPONSIBILITIES: • Oversee and supervise all aspects of assigned residential programs and assure that appropriate and necessary services are delivered., • Ensure all program guidelines, protocols, policies, procedures and regulations are followed., • Participate in the recruitment, hiring, training and ongoing evaluation of residential staff under the supervision of the Asst. Director/ Director., • Provide ongoing structured weekly supervision to housing supervisors and ensures that all staff are receiving adequate training and supervision., • Review and approve all time off requests, time sheets and travel expenses for supervisors within 48 hours of submission., • Meet with the program supervisor and review the staff schedule on a bi-weekly basis. Provide oversight of staffing patterns at all assigned programs., • Ensure that residents receive restorative and/or rehabilitative and tenancy support services appropriate to their needs. In a supervisor's absence, services and billing should be completed by the program manager. In addition, the billing report and accuracy should be reviewed by the program manager after the housing supervisor completes it., • Assure that residents in supported housing and/or apartment treatment programs are receiving regular visits and relevant services from staff, if applicable., • Oversight of medication monitoring procedures in all applicable programs. Program Managers are to review the medication logs/EMAR on at least a monthly basis to ensure all procedures are being followed appropriately., • Monitor occupancy rates and ensure maximum occupancy in cooperation with the management team., • Conduct intakes for potential residents in cooperation with the admissions committee., • Ensure that appropriate discharge planning activities occur for all residents., • Participate in the development, implementation and following of all program policies and procedures in conjunction with the Assistant Director and Director., • Responsible for routine (at least bi-monthly) monitoring of all client records to ensure that records are up to date and include all required documentation in compliance with applicable individual program regulations and policy manuals., • Assist housing supervisors in maintaining consistent and professional collateral contacts to ensure that all program participants are receiving coordinated and adequate services. This includes participation in case conferences when necessary., • Oversight of the sites to ensure a clean, safe and homelike environment. Ensure proper maintenance and upkeep of the site in collaboration with the facilities and management team., • Act as liaison with Property Specialist and/or landlords to ensure all physical sites are maintained and meet safety standards., • Provide direction, guidance and support to staff during business hours., • Be On-Call one week (wed-wed) after business hours and weekends on a rotating basis (approximately every 3-5 weeks) to answer any calls, texts and Microsoft Teams messages in which a supervisor may need to report pertinent information, need assistance, handle a crisis situation or incident/accident., • Ensure that all incidents/accidents/grievances are reported in a timely manner in accordance with applicable regulations., • Ensure that Quality Assurance standards are met or exceeded in cooperation with the QI Specialist and Director., • Oversight of monthly Medicaid Billing in Licensed programs and RTS service delivery in Unlicensed programs., • Oversight of program finances including resident benefits, petty cash accounts, personal needs allowance and other financial issues., • Assume the responsibilities and tasks of all staff roles in their absence. Directly complete, participate in or delegate such tasks and ensure all protocols and guidelines are being followed., • Program Managers are expected to be on-site at each program they oversee at least 3 times per week and as needed., • Identify and implement quality improvement trainings and activities as part of professional development goals, • Encourage quality improvement processes and provide consistent resources for QI and professional development, • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees., • Other duties as assigned. BENEFITS: We offer an attractive and competitive benefits package for full time employees which includes but not limited to: Medical • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities, • Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives., • Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'

Job Description DUTIES AND KEY RESPONSIBILITIES: • Check floor plan for assigned station and side work., • Greet all residents and guests. Assist residents to table and help them fold walkers as needed., • Distribute/collect menus. Take meal orders, monitor residents’ dietary needs and make menu suggestions accordingly., • Assist in the plating and proper portion controls of some or all of the following: appetizer, salads, soup, beverages and desserts for residents and guests., • Before serving, check the meal to ensure that it is appetizing in appearance and aroma and will present well., • Serve meals and beverages to residents, ensuring accuracy and promptness., • Monitor resident’s eating habits and report anything unusual to the Director of Wellness., • Check back to tables after the meal is served to see that meal is acceptable and that residents have everything needed for a satisfying dining experience., • Watch for residents' cues and non-verbal communication to anticipate their needs and provide prompt service., • Respond promptly to special requests and dietary preferences, accommodating residents' individual needs. Respond to resident questions about the food, if possible, if not, report the question to the Chef on duty., • Set and clear tables. Ensure cleanliness and organization in the dining area. Check table settings for cleanliness, especially inspecting glass and silverware and remove and/or replace as necessary., • Pick up all dirty dishes as the resident finishes each course., • Bus tables at end of meal. Carry soiled dishes, utensils, etc., to wash area; scrape dishes and place in the dish drop off area., • Re-sets tables in station completely, including wiping down vases, salt and pepper shakers, change tablecloths, wipe chairs and chair legs., • Assure that condiments and supplies for the next meal are readily available., • Provide excellent customer service to residents, their families, and guests, creating a friendly and comfortable environment., • Develop positive relationships with residents, addressing them by name and engaging in conversation to enhance their dining experience., • Familiarize yourself with the daily menu, including options for special diets and dietary restrictions prior to approaching wait stations., • Assist residents in making informed choices by providing detailed descriptions of the menu items and making recommendations based on their preferences., • Work closely and cooperatively with kitchen staff, ensuring accurate communication of orders and any specific dietary requirements., • Collaborate with other team members to maintain a smooth flow of service and address any issues or concerns promptly., • Assist other employees in the performance of their assignments when you are available, seeking out opportunities to help., • Recognize the need for variations in staffing and volunteer to fill open shifts., • Follow established hygiene and safety protocols, maintaining cleanliness and organization in the dining area., • Adhere to food handling guidelines and ensure proper sanitation of dishes, utensils, and service areas., • Follow proper storage practices, including time and date labeling, quality assurance, categorizing storage areas and stock rotation., • Detect and identify any unpleasant odors in the dining area, such as spoiled food or unsanitary conditions, and promptly address them., • Clean and sanitize the following: commercial coffee maker, iced tea machine, juice and /or soda dispenser, ice cream freezer, soft serve yogurt, reach-in refrigerators and freezers, bussing carts, conveyor and/or popup toaster, stainless steel, storage and production surfaces., • Vacuum floors and mats, sweep floor in service area, remove trash as required., • Complete special assigned cleaning jobs based on periodic schedules., • Foster a sense of community by engaging with residents, listening to their feedback, and addressing any concerns or special requests., • Promote social interaction during mealtimes to enhance the residents' overall experience., • Support the organization and execution of special events and celebrations within the community., • Assist in setting up and decorating dining areas for these occasions, ensuring a festive and welcoming atmosphere., • Wear proper and clean company uniform., • Performs other duties and/or assists in other departments as assigned by Supervisor, Executive Director or Manager on duty.

Job Description DUTIES AND KEY RESPONSIBILITIES: • Check floor plan for assigned station and side work., • Greet all residents and guests. Assist residents to table and help them fold walkers as needed., • Distribute/collect menus. Take meal orders, monitor residents’ dietary needs and make menu suggestions accordingly., • Assist in the plating and proper portion controls of some or all of the following: appetizer, salads, soup, beverages and desserts for residents and guests., • Before serving, check the meal to ensure that it is appetizing in appearance and aroma and will present well., • Serve meals and beverages to residents, ensuring accuracy and promptness., • Monitor resident’s eating habits and report anything unusual to the Director of Wellness., • Check back to tables after the meal is served to see that meal is acceptable and that residents have everything needed for a satisfying dining experience., • Watch for residents' cues and non-verbal communication to anticipate their needs and provide prompt service., • Respond promptly to special requests and dietary preferences, accommodating residents' individual needs. Respond to resident questions about the food, if possible, if not, report the question to the Chef on duty., • Set and clear tables. Ensure cleanliness and organization in the dining area. Check table settings for cleanliness, especially inspecting glass and silverware and remove and/or replace as necessary., • Pick up all dirty dishes as the resident finishes each course., • Bus tables at end of meal. Carry soiled dishes, utensils, etc., to wash area; scrape dishes and place in the dish drop off area., • Re-sets tables in station completely, including wiping down vases, salt and pepper shakers, change tablecloths, wipe chairs and chair legs., • Assure that condiments and supplies for the next meal are readily available., • Provide excellent customer service to residents, their families, and guests, creating a friendly and comfortable environment., • Develop positive relationships with residents, addressing them by name and engaging in conversation to enhance their dining experience., • Familiarize yourself with the daily menu, including options for special diets and dietary restrictions prior to approaching wait stations., • Assist residents in making informed choices by providing detailed descriptions of the menu items and making recommendations based on their preferences., • Work closely and cooperatively with kitchen staff, ensuring accurate communication of orders and any specific dietary requirements., • Collaborate with other team members to maintain a smooth flow of service and address any issues or concerns promptly., • Assist other employees in the performance of their assignments when you are available, seeking out opportunities to help., • Recognize the need for variations in staffing and volunteer to fill open shifts., • Follow established hygiene and safety protocols, maintaining cleanliness and organization in the dining area., • Adhere to food handling guidelines and ensure proper sanitation of dishes, utensils, and service areas., • Follow proper storage practices, including time and date labeling, quality assurance, categorizing storage areas and stock rotation., • Detect and identify any unpleasant odors in the dining area, such as spoiled food or unsanitary conditions, and promptly address them., • Clean and sanitize the following: commercial coffee maker, iced tea machine, juice and /or soda dispenser, ice cream freezer, soft serve yogurt, reach-in refrigerators and freezers, bussing carts, conveyor and/or popup toaster, stainless steel, storage and production surfaces., • Vacuum floors and mats, sweep floor in service area, remove trash as required., • Complete special assigned cleaning jobs based on periodic schedules., • Foster a sense of community by engaging with residents, listening to their feedback, and addressing any concerns or special requests., • Promote social interaction during mealtimes to enhance the residents' overall experience., • Support the organization and execution of special events and celebrations within the community., • Assist in setting up and decorating dining areas for these occasions, ensuring a festive and welcoming atmosphere., • Wear proper and clean company uniform., • Performs other duties and/or assists in other departments as assigned by Supervisor, Executive Director or Manager on duty. Must be able to speak, read and write in English and be able to work weekends and holidays.

Job Description Overview Seeking dependable individual who is trustworthy, responsible, and hard-working to pick up charity donations throughout the New York City and Long Island areas. Drivers earn $17.49-$17.50 per hour. Some overtime may be required based on the needs of the business. All Route Drivers work Monday through Friday and typically start their route by 7:00AM each day and work until their assigned route responsibilities are completed. No overnights required. The Hiring Manager will provide a typical work schedule during the interview process. Route drivers will primarily drive a 16-foot box truck and must be able to adhere to strict safety and traffic guidelines. Individuals must have a clean abstract with no more than two moving violations in the past 36 months. Must be 23 years of age and have a minimum of 1+ years of verifiable driving experience. No CDL required. Must be able to pass DOT physical and pick up 75 pounds without assistance. Individual must be capable of bending, stooping, crouching, pushing, pulling, climbing stairs, and get in and out of the route truck several times throughout the entire day. Must have two valid forms of ID. Acceptable forms of identification are: State issue ID, USA Passport, Social Security Card, Birth Certificate and Permanent Resident Card. Other Responsibilities • Safely operate company vehicle to deliver products to and from designated locations., • Safely load and unload goods, ensuring proper handling and securing of items during transit., • Conduct pre-trip and post-trip inspections of the vehicle to ensure safety and compliance with regulations., • Maintain accurate delivery logs and documentation for each route taken., • Provide exceptional customer service by communicating effectively with clients during deliveries., • Assist in store operations as needed, including inventory management and organization., • Collaborate with team members to optimize delivery routes and improve efficiency., • Excellent organizational skills and attention to detail for accurate record-keeping.

Job Description JOB SUMMARY: Driver Responsible to transport residents and activities team to scheduled events and activities in the safest possible manner. Driver DUTIES AND RESPONSIBILITIES: • Assists the Director of Resident Relations with Activities’ transportation., • Assists Residents onto and off of the bus., • Greet Residents with courteous and pleasant manner., • Drive vehicle abiding by all local and state laws., • Drive responsibly, without weaving, tail gating, excessive lane changing, and all other irresponsible actions., • Coordinates proper maintenance and cleaning schedule of the Bristal vehicles., • Report vehicle malfunctions to the Director of Recreation., • Report any vehicle incidents to the Director of Recreation, • Complete an incident report for any Resident accidents, injuries or episodes., • Ensure the vehicle is cleaned out after every trip., • Performs errands as assigned by Executive Director and/or Director of Recreation., • Assists the Director of Recreation with activities-related assignments., • Assist in dining room as needed., • NYS Drivers License, • Clean driving record with no moving violations., • Knowledge of care of vehicles, • Knowledge of rules of the road, • Must be pleasant and courteous, • Must speak English and read English, • Must be flexible regarding working schedule, • Must have thorough knowledge of layout of the surrounding area, • Must have 20/20 vision with or without correction, • Driving Bristal vehicle 50%, • In and out of vehicle in very hot and cold weather., • Lifting up to thirty (30) pounds 30%

Registered Nurse, RN, reports findings of ongoing observations/assessments to the designated Charge Nurse, Nursing Supervisor, &/or Unit Manager. Registered Nurse, RN prepares resident assignments considering the category of needs of the patient & competency of personnel, monitor/evaluate the flow o

Registered Nurse, RN, reports findings of ongoing observations/assessments to the designated Charge Nurse, Nursing Supervisor, &/or Unit Manager. Registered Nurse, RN prepares resident assignments considering the category of needs of the patient & competency of personnel, monitor/evaluate the flow o

Registered Nurse, RN, reports findings of ongoing observations/assessments to the designated Charge Nurse, Nursing Supervisor, &/or Unit Manager. Identify/respond timely to patient concerns/needs. Registered Nurse, RN prepares resident assignments considering the category of needs of the patient & c

Job Description • Coaches Directors on Human Resources best practices and all policies surrounding Community level Recruitment, Performance Management, Learning and Development, and Progressive Discipline to promote a culture of continuous growth, team building, and development of employees., • Deposit checks in the absence of the ED/GM., • Assist the ED/GM by obtaining necessary information for the monthly Home Office Operations and Financial Report., • Perform building tours as required in the absence of the Director of Community Relations (DCR), • Take on marketing calls from prospective families in the absence of the DCR., • Review and process invoices in an accurate and timely manner while utilizing the PO system to track invoices and assist other departments as directed by ED/GM., • Maintain Master schedule for all departments and post in designated area for NYS compliance., • Order and maintain inventory of office supplies, office machines and staff uniforms., • Monthly QA/council reports to be completed after deadline. Attend quarterly QA meetings, • Maintain a current and accurate Certificate of Insurance (COI) binder., • Address resident billing inquiries in a timely manner., • Generate and send residents the Poverty Level letters., • Run PCC reports as needed., • Review resident contract for completion, input all data for new residents upon move in stage, complete resident emergency card for apartment door (applicable for enriched housing communities) and create resident file in specific format followed by sending necessary information to Home Office in a timely manner., • Maintains current knowledge of system wide and location specific procedures, processes, policies, and operations while enforcing these policies throughout the community in concert with the Department Directors., • Perform full life cycle of new hire process, ensuring complete and accurate completion of new hire forms to foster a successful onboarding., • Performs new hire orientation, to include all requisite paperwork, while ensuring all new hires attend orientation. Assists and/or delivers mandatory in-services on other topics., • Perform all required functions of NYS Criminal History Record Check (CHRC), and non-CHRC Background processes in a complete and timely manner., • Coordinate, promote, and explain health and welfare benefit programs., • Manage the Employee of the Month program., • Ensure employee workers’ compensation incident reports are fully completed by supervisor and employee. Maintain appropriate follow up with staff member and insurance carrier to keep claim exposure to a minimum., • Maintain OSHA logs, submit required OSHA annual online reporting and ensure all federal and state required postings are posted and current., • Explain procedures to employees requiring leave ensuring all paperwork is sent out, completed, leaves are tracked, and return to work is facilitated according to various laws., • As Health Commerce System (HCS) Coordinator, keep role assignments up-to-date., • Maintains records of staff licensing and certifications, validates licenses/certificates of new hires prior to date of hire. Sends necessary reminders prior to expiration date of licensure/certificate., • Keeps accurate records of staff training as required by DOH regulations and company policy., • Maintains a tickler system to track employee annual influenza vaccination status, 90 Day Reviews, Annual Evaluations, current physicals and PPD’s, sending monthly reminders of expirations and those coming up for review to Department Heads., • Completes wage and benefit surveys as requested; completes verifications of employment/wage information in a timely manner as per policy., • As the HR representative in that location, always ensure confidentiality in regard to employee information/incidents., • Perform necessary audits on files to ensure accuracy and compliance., • Handle all aspects of Payroll Administration for community including but not limited to; entering of new hires, terminations, employee information changes, prepare, process, transmit payroll, and run reports., • Assist ED/GM in reviewing and analyzing Budget vs. Actual report., • Review weekly payroll reports with ED/GM, when ED/GM is on-site and available, after accepting for final processing., • Supervise the reception and concierge staff, including hiring, training, scheduling, disciplining, annual evaluations, and separations of employment. Responsible to cover shifts in person if coverage cannot be obtained., • Perform Weekly Safety Observations on direct reports and ensure each department head is conducting for their department., • Ensure the reception/concierge staff is knowledgeable on all alarms and other systems., • Ensure reception/concierge staff respond to calls professionally and in accordance with The Bristal marketing requirements., • Maintain Master schedule for Concierge/Reception and post in designated area/submit to ED/GM., • Assist/mentor new DAS (Director of Administrative Services) across other communities when needed., • Attend and actively participate in daily stand up as well as weekly Department Head Meetings., • Support the management of the building in the absence of the ED/GM., • Create and distribute to front desk the daily census report in the absence of the ED/GM and Director of Case Management., • Assist with various types of audits as necessary., • Performs all other related duties as assigned by the Executive Director/General Manager or Home Office management.

Job Description DUTIES AND KEY RESPONSIBILITIES: Resident Experience & Service Excellence • Lead the move-in and first 30-day programs, including personal welcome receptions, post-move tours, introductions to residents, and structured check-ins at 10-day, 30-day, 60-day, and biannual intervals., • Manage communications with residents and families throughout the resident lifecycle (pre-admission, admission, maintenance, crisis, discharge), coordinating with ED and Case Manager to review service delivery failures., • Develop, implement, and enforce signature service standards covering greeting procedures, response times (24-hour non-urgent, 2-hour priority), complaint escalation, and resolution processes., • Establish service recovery protocols to ensure 95%+ resident satisfaction scores in non-care areas (Dining, Housekeeping, Maintenance, Programming)., • Collaborate with Culinary and Lifestyle teams to coordinate private family celebrations, holiday events, wine tastings, and cooking demonstrations., • Oversee seasonal décor updates and ensure alignment with brand standards in collaboration with Lifestyle Director., • Recruit, onboard, manage, and provide ongoing coaching to concierge team members (FT and PT)., • Provide guidance, but not direct oversight, to Dining Room and Housekeeping teams regarding service standards., • Develop monthly training programs covering senior-specific communication, hospitality practices, and sales-focused customer interactions., • Conduct quarterly performance reviews, implement recognition programs, and track hospitality service metrics using SOE standards in Power BI., • Oversee concierge operations, ensuring professional appearance, responsiveness, and hospitality-driven service., • Coordinate lifestyle activities, transportation, and entertainment bookings to enhance the resident experience., • Support alternative revenue initiatives, including guest dining, private event hosting, and premium service offerings., • Conduct daily walkthroughs of common areas, dining spaces, and high-traffic zones to identify and address issues immediately., • Participate in resident councils, suggestion programs, and satisfaction surveys, implementing action plans based on feedback., • Support sales team during prospective resident tours, highlighting hospitality standards and resident testimonials.

Job Description:\n\nJOB SUMMARY: The Director of Wellness uses their specialized knowledge to insure the Resident’s care and management needs are being adequately and correctly met and assists the Executive Director, and the Director of Case Management as an additional liaison between Residents, the Residents Legal Representatives, their families, administrative staff, and community-based service providers. Responsibilities include the direct supervision of the Wellness and Reflections Unit; motivation, supervision and in-service training/education of the Resident Service Aides. The Director of Wellness will assure compliance with company policy and the State Health Department’s regulatory requirements for the admission and discharge procedure as well as appropriate documentation requirements. Additional responsibilities include: in-service education on health/wellness related topics and on the spot training to address identified performance concerns and/or improvements. As a member of a multi-disciplinary team the Director of Wellness facilitates development of the Resident’s individual plan of care under the direct supervision through collaboration with the Resident, the Resident’s family or Representative, the Resident’s primary care physician, the property Management Team, and any appropriate third-party providers. The Director of Wellness provides primary Resident supervision and acts as support to Residents, oversees admissions and discharges processes; provides orientation, social/emotional support, arranging for needed services; provides off-site visits and evaluations to residents in hospital and rehabilitation centers, and maintains Wellness/Reflections nursing notes as per company policy. DUTIES AND KEY RESPONSIBILITIES: 1. Administrative Services: a. Responsible for overall supervision of the Resident Services Department. i. The Director of Wellness will cross cover responsibility for the overall supervision of Wellness and Reflections b. Must be familiar with and able to implement emergency procedures as outlined in the Emergency and Disaster Plan. c. Responsible for the 24-hour, 7 days a week operation of the Wellness / Reflections Unit: i. Monitor proper scheduling and assignment of staff for Reflections Program in accordance with company policy and State Health Department regulations ii. Work collaboratively with RSC to ensure adequate coverage as needed in Wellness and Reflections d. Maintains on-going infection control surveillance, OSHA standards, universal precautions and basic sanitation and safety in Wellness Office and the Reflections Unit inclusive of the Resident’s apartments e. Assures the accuracy of Resident records and documentation in adherence with company policies as well as regulations of the State Department of Health f. Assures the medication management system adheres to State and local Department of Health laws and regulations and company policies, as well as Memory Care requirements: i. Assures thorough reviews of Medication Administration Records to include “chart to cart” audits, review of pre-MARs and final MARs. ii. Addresses all findings as a result of the review and develops appropriate training strategies to address such findings g. Follows the company policies and procedures related to incident reporting and notifications as well as State Department of Health Regulations i. Maintains incident report records ii. Informs Executive Director of all incidents h. Maintain active community and professional relationships to support positive promotion of the company. i. Develop contacts with community agencies serving senior citizens and clergy and refers residents where/when appropriate. ii. Maintain a liaison with facility and the community nursing homes, hospitals and assisted living facilities. i. Conducts, at the beginning of every shift, an observational walk-through of the entire Reflections Unit to insure no issue or concern needing immediate attention j. Conducts daily observational walk-through of the Main Dining Room/Reflections Dining Room to assure Residents are appropriately groomed and dressed k. Conducts supervised weekly scheduled checks of Reflections Resident’s apartments l. Performs other duties as assigned by the Executive Director. m. Monitor and maintain documentation on the Emergency Response System to ensure compliance, reporting findings to the ED as required 2. Resident Supervision: a. Acts as Resident advocate and assists Administrative staff in their continued service to the Resident i. Visits with each Resident to evaluate their concerns ii. Refers all Resident complaints and/or concerns to the Executive Director for immediate investigation and resolution b. Provides oversight to the admission process of the Resident to include: i. Appropriateness and accuracy of the Resident’s physician evaluation for sign off on same ii. Conducts (or delegates as appropriate) Initial Evaluation of Resident prior to admission into the community and follow-up evaluation as per company policy and State Department of Health regulations; • NJ only - If not licensed as an RN forwards Initial Evaluation to designated Registered Professional Nurse; iii. When indicated, assures completion of Behavioral Health evaluation as per company policy and State Department of Health regulation; iv. Provide initial and ongoing orientation to facility for new Residents; v. Acclimate Resident and introduces them to other Residents. vi. Encourage Residents to participate in social activities and insure that Wellness and Reflections front line staff is doing so also. c. Inform ED, Director of Case Management and Department Heads of the general well-being or Residents as well as their ability to live in the Assisted Living setting; d. Conduct as per company policy and State Department of Health requirements functional evaluations to identify Residents status and/or change in status and to determine the type and level of assistance needed: i. Develop and update each Resident’s service plan(s), evaluation, and other pertinent evaluations at specified intervals and when a change in Residents’ status warrants. • NJ only - If not licensed as an RN forwards all updated evaluations to the designated RN for sign off. ii. If delegated by ED, communicates change in Resident status to the Resident’s Representative and appropriate Administrative/Corporate Business staff; iii. Collaborate with a multidisciplinary team of providers, as well as the Resident and/or Resident’s Representative in the development of the Resident’s Individualized Service Plan on admission, appropriate revision within 30 days thereafter, and every 6 months; iv. Monitor the Wellness and Reflections Communication Logs daily for any unusual occurrences or changes in resident’s status and records and insures interventional strategies appropriately; v. Ensure all corporate policies and procedures and State Department of Health Regulations for Assisted Living Residences, Special Needs Program are followed and maintained; vi. Supervise Wellness and Reflections Unit staff to ensure that Residents receive appropriate care and activity program. vii. Ensure monthly support groups are conducted for families in the Reflections programs e. Coordinate care with the Department Heads, Resident’s physician, and other third-party providers: i. Collaborate with the Director of Case Management to assist residents with referrals to pertinent agencies when needed; i.e., Long Term Care insurance forms, nursing homes, social services agencies, Able Ride, etc. ii. Assist with hospital, skilled nursing facility, rehab centers, et al, with transfers and discharges and liaises external staff and discharge planner to determine suitability of Resident to return to facility: • Conduct off site visits as indicated/requested by ED/ Director of Case Management iii. Act as a liaison with Resident’s personal physician and other healthcare providers. iv. Refer Resident service problems to the appropriate Department Managers and Director of Case Management and Administration as necessary. f. Develop and keep accurate Resident records in compliance with company policy and regulatory rule: i. Collaborate in the development of the Resident service/care plans with Dietary Manager, (nutrition consult where indicated), Lifestyle Director, Director of Case Management, Resident’s primary care physician (and consultant specialists), third party providers (particularly home health) and the Resident’s family/Legal Representative; ii. Enter Wellness and Reflections Notes to include necessary social, recreational, physical, emotional, mental / behavioral health findings, needed and ordered interventions, and eventual outcomes iii. Review visiting and outside physician and provider notes and implement any changes in prescribed management as ordered by physician, g. Assure annual physician evaluations and where indicated behavioral health, pain, cognition, wander, fall, skin integrity evaluations; h. Oversee and document review of Residents who are self-administering medications to ensure continued competency and report all findings to ED, Director of Case Management, Resident’s physicians and Representatives – follow up as needed and indicated; i. Conduct skin observations on Residents, documenting findings to maintain compliance, and report findings for follow up. 3. Staff Education, Development, Supervision and Evaluation: a. At the request of the ED: i. Interview, recommend for hire and promotion, train, supervise, evaluate, discipline, and refer to ED for termination: ii. Supervise care staff as well as providing care to Residents iii. Conduct and/or schedule staff in-services to improve the quality of care by care staff to respond to both individual and global staff identified needs iv. Maintain in-service schedules to meet State Department of Health requirements as well as company policy v. Assure in-service training, competency observations vi. Assure Medication Aides are in compliance with all State Department of Health training, documentation of delegated tasks, and ongoing in-services requirements b. Assist in maintenance of personnel files including documentation of health evaluation, needed immunization and communicable disease clearances, certifications and/or licensure, et al; c. Conduct periodic health seminars for the Residents and/or Residents’ families in collaboration and coordination with the Lifestyle Director. d. Monitor and document scans of Electronic Health Records (EHR) and Emergency Response System to identify concerns, address findings, assure compliance and report findings to ED for follow up as needed e. Oversight of the staff audit process i. Conduct and monitor staff completion of audits including but not limited to: ERS, Controlled Substances, Medication Administration Records, Medication Carts, Resident medical files and Resident care ii. Report findings of the audits to the ED iii. Assist ED with plans of corrections based on findings; follow ups as required to ensure staff and findings are in compliance f. Follow all workplace injury procedures, including completion of reports for timely reporting and issuing corrective action when necessary. g. Adhere to and uphold company policies and procedures. 4. All other tasks as assigned by supervisor. QUALIFICATIONS: · Associate Degree at a minimum, Licensed Professional Nurse, preferred Bachelor Degree in Social Services, Nursing, Geriatric Health Services, Activities/Recreation or related field · Minimum of three (3) years’ experience working with the Alzheimer/dementia geriatric population · Experience managing care staff and medication technicians · Working knowledge of medical and nursing terminology · Level of proficiency with Microsoft Office and email · Some training or experience in use of computerized filing/data base management systems. · Ability to speak clearly and comfortably to and deal courteously, compassionately, and efficiently with Residents, Residents families, physicians, property personnel, and others · Ability to use discretion in handling confidential information · Ability and flexibility to tolerate frequent work interruptions, organize work and re-set priorities in order to complete work responsibilities in a timely manner; · Must be emotionally, mentally and physically able, with or without reasonable accommodations, to provide required services to residents, including verbally communicating with residents. · Must be able to speak, read, and write in English, which is the predominant language of a majority of our residents. · Must be able to listen attentively to residents' requests and preferences, ensuring exceptional customer service. · Excellent communications skills both verbal and written · Knowledge and demonstrated performance of in-service procedures. · Must complete all required annual trainings as directed. WORKING CONDITIONS & PHYSICAL REQUIREMENTS: · Responsible for the 24-hour, 7-day a week operation of the Wellness Department (Director of Wellness) · Responsible for the 24-hour, 7-day a week operation of the Reflections Unit - Special Needs Program. · Available and responsive to staff and/or Management and/or Residents families/providers for immediate consultation 24/7 and for off shift, on site visits to building when necessary. · Shift changes may be required depending on the needs of the Wellness Department and/or Reflections Unit · · Exposure to blood borne pathogens and body fluids. · Communication with Residents, Residents Families, physicians and other licensed providers · Acute sense of smell and intuitive nature · Listening for falls, cries, choking, door alarm, etc., 100% · Bending, squatting, kneeling and lifting occasionally. · Climbing stairs occasionally · Driving to off-site facilities/locations WORKING CONDITIONS: · Standing 10% · Walking 20% · Sitting 30% · Talking 30% · Driving 10% I have read and understand this position description thoroughly and will assume the responsibilities as indicated. I further understand that I may not refuse to do a job or task that is required to meet the standards of quality Resident care. I can perform these duties and responsibilities without accommodation: q Yes q No I will need the following accommodation to perform these tasks: Team Member’s Signature Date

Job Description RN-Nursing Supervisor-Part Time 11:00pm-7:15am The Parker Jewish Institute for Health Care and Rehabilitation, located in New Hyde Park, NY, is seeking a self-motivated, outgoing and team-oriented Registered Nurse for a Nurse Supervisor position on the 11pm-7:15am shift. This is an exciting position and key clinical management role, providing leadership, staff support and interdisciplinary collaboration to ensure that standards of quality care are achieved on a consistent basis. Some of your daily tasks as RN Supervisor include overall responsibility for the coordination and administration of nursing services during the overnight shift including supervising the delivery of clinical care, providing staff support, conducting investigations and audits as needed, and monitoring overall compliance with Parker's policies, procedures, standards and regulations. This position is a key clinical leadership role within the organization, with the ability to make an impact on the staff and the residents we care for, and offers a significant personal and professional opportunity to join a world-renowned health care organization. Parker provides a competitive salary along with comprehensive benefits to include medical insurance, dental, vision, 401(k), paid time off and more! About Parker The Parker Jewish Institute for Health Care and Rehabilitation, conveniently located on the Queens-Nassau County border in New Hyde Park, New York, is a non-profit health care facility that offers inpatient programs such as sub-acute/short term rehabilitation, long-term care and nursing home care, as well as community health services encompassing certified home health care and a comprehensive community hospice program that serves terminally ill patients in their own homes or in nursing facilities, including Parker's nursing home. Quality care means hiring quality people, and Parker Jewish Institute for Health Care and Rehabilitation has a longstanding reputation for excellence and innovation in resident and patient care. Why Work at Parker * Friendly, collaborative team environment and exciting career growth opportunities providing an opportunity to learn, grow and have an impact on the overall results * Excellent training and clinical education * Accessible via public transportation * Free parking on site for all staff * On-site cafeteria offering breakfast and lunch * Full Benefits for Full Time and Part Time staff include Health Insurance, 401k, Vacation, Holiday and Sick Time Position Qualifications * New York State RN license * Bachelor's Degree in Nursing or related area * Previous experience as an RN in a skilled nursing, assisted living or post-acute setting * Previous experience as an RN Supervisor, Manager or Charge Nurse preferred Job Posted by ApplicantPro

Job Description RN-Nursing Supervisor-Overnights Now Hiring for full time on the 7pm-7am shift-12 hour shifts! The Parker Jewish Institute for Health Care and Rehabilitation, located in New Hyde Park, NY, is seeking a self-motivated, outgoing and team-oriented Registered Nurse for a Full Time Nurse Supervisor position on the 7pm-7am shift. This is an exciting position and key clinical management role, providing leadership, staff support and interdisciplinary collaboration to ensure that standards of quality care are achieved on a consistent basis. Some of your daily tasks as RN Supervisor include overall responsibility for the coordination and administration of nursing services during the Overnight shift including supervising the delivery of clinical care, providing staff support, conducting investigations and audits as needed, and monitoring overall compliance with Parker's policies, procedures, standards and regulations. This position is a key clinical leadership role within the organization, with the ability to make an impact on the staff and the residents we care for, and offers a significant personal and professional opportunity to join a world-renowned health care organization. Parker provides a competitive salary along with comprehensive benefits to include medical insurance, dental, vision, 401(k), paid time off and more! About Parker The Parker Jewish Institute for Health Care and Rehabilitation, conveniently located on the Queens-Nassau County border in New Hyde Park, New York, is a non-profit health care facility that offers inpatient programs such as sub-acute/short term rehabilitation, long-term care and nursing home care, as well as community health services encompassing certified home health care and a comprehensive community hospice program that serves terminally ill patients in their own homes or in nursing facilities, including Parker's nursing home. Quality care means hiring quality people, and Parker Jewish Institute for Health Care and Rehabilitation has a longstanding reputation for excellence and innovation in resident and patient care. Why Work at Parker * Friendly, collaborative team environment and exciting career growth opportunities providing an opportunity to learn, grow and have an impact on the overall results * Excellent training and clinical education * Accessible via public transportation * Free parking on site for all staff * On-site cafeteria offering breakfast and lunch * Full Benefits for Full Time and Part Time staff include Health Insurance, 401k, Vacation, Holiday and Sick Time Required Qualifications: * New York State RN license * Bachelor's Degree in Nursing or related area * Previous experience as an RN in a skilled nursing, assisted living or post-acute setting * Previous experience as an RN Supervisor, Manager or Charge Nurse preferred • Availability to work three twelve-hour shifts a week, including shifts every other weekend Job Posted by ApplicantPro

Job Description RN-Nursing Supervisor Full-Time - 3pm-11:15pm The Parker Jewish Institute for Health Care and Rehabilitation, located in New Hyde Park, NY, is seeking a self-motivated, outgoing and team-oriented Registered Nurse for an RN Supervisor on the 3:00pm-11:15pm shift. This is an exciting position and key clinical management role, providing leadership, staff support and interdisciplinary collaboration to ensure that standards of quality care are achieved on a consistent basis. Some of your daily tasks as RN Supervisor include overall responsibility for the coordination and administration of nursing services during the evening shift including supervising the delivery of clinical care, providing staff support, conducting investigations and audits as needed, and monitoring overall compliance with Parker's policies, procedures, standards and regulations. About Parker The Parker Jewish Institute for Health Care and Rehabilitation, conveniently located on the Queens-Nassau County border in New Hyde Park, New York, is a non-profit health care facility that offers inpatient programs such as sub-acute/short term rehabilitation, long-term care and nursing home care, as well as community health services encompassing certified home health care and a comprehensive community hospice program that serves terminally ill patients in their own homes or in nursing facilities, including Parker's nursing home. Quality care means hiring quality people, and Parker Jewish Institute for Health Care and Rehabilitation has a longstanding reputation for excellence and innovation in resident and patient care. Why Work at Parker * Friendly, collaborative team environment and exciting career growth opportunities providing an opportunity to learn, grow and have an impact on the overall results * Excellent training and clinical education * Accessible via public transportation * Free parking on site for all staff * On-site cafeteria offering breakfast and lunch * Full Benefits for Full Time and Part Time staff include Health Insurance, 401k, Vacation, Holiday and Sick Time Position Qualifications * Current NYS RN license * Bachelor's Degree in Nursing or related area * Previous experience as an RN in a skilled nursing, assisted living or post-acute setting * Previous experience as an RN Supervisor, Manager or Charge Nurse preferred We offer a competitive salary supported by a comprehensive benefits program to include medical, dental, vision, 401(k) and more. Job Posted by ApplicantPro

Job Description Data Coordinator-Full Time Willing Hearts, Helpful Hands is an innovative community program serving family caregivers in Queens, Nassau, and Suffolk Counties by connecting them with a circle of help that includes trained volunteers who provide an array of respite services. Our mission is to improve the quality of life for family caregivers of older adult loved ones by engaging the broader community to provide assistance and respite services. Our program is growing, and we are seeking a Data Coordinator to play a key role as our program expands. The Data Coordinator will support the delivery team of the organization, and their main role will be in handling the usage of data systems with security and confidentiality. Reporting directly to the Senior Vice President for Research and Grants, the person in this role will be responsible for: • Ensure a secure and timely flow of data within, to and from the organization, • Maintain detailed database of all individuals receiving supports, • Review project documents and make necessary revisions, • Utilize database programs to run data queries, • Responding to requests for information from members of the public and others, • Prepare and submit data required for audits About Parker The Parker Jewish Institute for Health Care and Rehabilitation, conveniently located on the Queens-Nassau County border in New Hyde Park, New York, is a non-profit health care facility that offers inpatient programs such as sub-acute/short term rehabilitation, long-term care and nursing home care, as well as community health services encompassing certified home health care and a comprehensive community hospice program that serves terminally ill patients in their own homes or in nursing facilities, including Parker's nursing home. Quality care means hiring quality people, and Parker Jewish Institute for Health Care and Rehabilitation has a longstanding reputation for excellence and innovation in resident and patient care. Why Work at Parker * Friendly, collaborative team environment and exciting career growth opportunities providing an opportunity to learn, grow and have an impact on the overall results * Excellent training and clinical education * Accessible via public transportation * Free parking on site for all staff * On-site cafeteria offering breakfast and lunch * Full Benefits for Full Time and Part Time staff include Health Insurance, 401k, Vacation, Holiday and Sick Time Job Posted by ApplicantPro

Job DescriptionSalary: $68,000 RESIDENTIAL MANAGER Group Home for Developmentally Disabled Adults Huntington Station, LI Starting salary: $68,000/yr. Catholic Charities of Long Island models the love of Jesus by offering dignified and compassionate care to poor and vulnerable neighbors of every faith and background. In-person service at more than 50 sites throughout Nassau and Suffolk counties is inspired by the Gospel call affirming the sacredness of every human life. CCLI is looking for a RESIDENTIAL MANAGER with a generous heart and a desire to contribute to the well-being of others to carry out our mission on Long Island. By joining our team, you will share in the joy of providing care with dignity and life with hope. Position Description: For the position ofResidential Manager, we are looking for a dedicated, talented individual who has a passion for helping our developmentally disabled adults to achieve their goals and live a full life. Current open position is located in our Huntington Station, LI group home. A comprehensive benefits package accompanies the position including contributory medical/dental coverage, free life insurance, retirement savings plan, 18 agency holidays, and generous earned time off. Major responsibilities include: • Ensure quality of resident care is provided, 24 hrs./day, 7 days/week;, • Develop and implement Individualized Service Plans;, • Manage staff scheduling, training, performance management and regulatory compliance;, • Overseeing optimal household maintenance and adherence to budgets. Our ideal candidate will have: • BA/BS plus 2 years or HSD/GED plus 3-5 years management or staff supervisory experience in a group home for developmentally disabled adults, • Experience caring for medically frail seniors, including those with mobility issues., • Clean, valid NYS Drivers License, • Ability to accommodate a flexible work schedule according to resident care needs Salary: $68,000/yr. Core Work Schedule:40 hrs./wk. (9a-5p, Sun.-Thurs. - Must be flexible) 24/7 On Call Availability required This rate of pay serves as a good faith estimate. Actual pay is based on a number of factors which may include a candidates qualifications, skills, competencies, experience and work location. The salary range or rate listed does not include any differential pay or other forms of compensation, such as the value of benefits, which may be applicable to this position. Catholic Charities of Long Island An Equal Opportunity Employer

Job Description Are you an experienced Assistant Property Manager ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Under the direction of the Property Manager, our Assistant Property Managers are responsible for assisting with the overall management of the residential properties. MMS Group is seeking an experienced Assistant Property Manager for a 260-unit residential property located in Huntington Station, NY. Pay Range: $61,000/yearly Key Responsibilities: * Professionalism: Maintain a professional image and attitude in keeping the objectives of Management and residents' welfare * Policy Adherence: Assist in adherence to the Policy Handbook and Procedures Manual * File Management: Prepare and maintain complete resident and general office files * Leasing Support: Assist in showing units and screening applicants * Income Verification: Assist in certifying residents' income * Rent Collection: Assist in the collection of rent and preparation of receipts. * Notices Preparation: Prepare late notices and notices to pay rent * Legal Proceedings: Work with the manager regarding legal proceedings * Market Analysis: Maintain records of rental levels of comparable units in surrounding areas * Inspection Management: Maintain tickler files for annual apartment inspections and assist in the annual unit inspection process * Work Order System: Assist in the maintenance work order system and in following purchase order procedures * Office Supplies: Order office supplies within established budgeted guidelines * Inventory Management: Assist in maintaining all required inventories for project supplies and equipment * Correspondence: Assist in typing and/or maintaining weekly and monthly reports and advertising preparation * Greeting: Answer the phone and greet residents and visitors pleasantly and professionally * Communication: Maintain professional communication with residents, applicants, and representatives of other companies * Additional Duties: Perform other duties as outlined in the job description Desired Skills: * Tenant Certifications: Ability to complete tenant certifications Requirements: * Experience: minimum one year of property management experience * Education: Minimum high school education or equivalent * Leadership: Capable of performing duties of the Property Manager in their absence * Problem-solving: Ability to work well with and troubleshoot resident/client issues. * Organizational Skills: Strong organizational skills. * Software Proficiency: Experience with RealPage OneSite or similar property management software. * Computer Skills: Proficient in Microsoft Office (Word, Excel, Outlook). About Us: For fifty years, MMS Group and its affiliates (Arco Management and TUC Management) have been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each share our singular commitment to excellence. Why join our Team? We invite you to join our growing team of dedicated professionals in a high-tech environment. We offer competitive salaries, benefits, and opportunities for growth and advancement through continuous training and education programs. Contact us today to see how you can achieve your MMS Edge. Perks and Benefits: MMS Group believes in a healthy work-life balance. Keeping our employees in mind, here is a list of a few benefits we offer: * Paid Holidays: 12 paid holidays per year. * Paid Time-Off: Up to 2 weeks PTO in the first year, increasing with tenure. * Healthcare Plans: Comprehensive Medical, Dental, and Vision plans are available after 60 days of employment. * Health Reimbursement Account: Up to $3K per calendar year. * Life Insurance: Company-paid life insurance. * Retirement Savings: Company-matched 401(k) retirement savings plan. * Certifications and Licensing: Company-paid certifications and licensing. * And much more! Are you the person we’re looking for? Apply now. Visit us at for more details! Equal Opportunity Employer

Job Description Job Description: We are seeking an experienced Property Manager to oversee a portfolio of condominium and cooperative buildings in Long Island, NY. The ideal candidate will be responsible for managing day-to-day operations, ensuring compliance with local regulations, coordinating maintenance and repairs, managing vendor relationships, preparing budgets, attending board meetings, and serving as the primary point of contact for boards, residents, and building staff. Key Responsibilities: * Manage daily operations of multiple residential properties (condos/co-ops) * Coordinate building maintenance, repairs, and capital improvement projects * Prepare and manage annual budgets and financial reports * Ensure compliance with housing regulations and board policies * Attend and participate in regular board meetings, providing operational and financial updates * Handle resident concerns and enforce building rules * Oversee vendor contracts and building staff performance Salary: $85,000 - $100,000 + Excellent Benefit Package

Job Description Quality & Education Manager Community Health The Parker Jewish Institute for Healthcare and Rehabilitation, located in New Hyde Park, NY, is seeking a Quality & Education Manager with a strong understanding of current CHHA and/or Hospice regulations, quality improvement measures and clinical education skills to join our team and play a key role in the regulatory compliance of Parker's Community Health Services Program. Comprised of a Certified Home Health Agency and Comprehensive Community Hospice program, we are a boutique and unique not-for-profit program that provides personalized care to ensure the comfort, enhance the quality of life and preserve the dignity of our patients. Your role will be to ensure these needs are met through our Quality Assurance and Performance Improvement measures. This is an excellent clinical leadership opportunity for a licensed clinician knowledgeable in CHHA and/or Hospice regulations to provide clinical and administrative oversight of the program's quality program, providing educational support and identifying opportunities for performance improvement and leading the program to improved clinical outcomes and ensure we maintain our high quality of care standards. About Parker The Parker Jewish Institute for Health Care and Rehabilitation, conveniently located on the Queens-Nassau County border in New Hyde Park, New York, is a non-profit health care facility that offers inpatient programs such as sub-acute/short term rehabilitation, long-term care and nursing home care, as well as community health services encompassing certified home health care and a comprehensive community hospice program that serves terminally ill patients in their own homes or in nursing facilities, including Parker's nursing home. Quality care means hiring quality people, and Parker Jewish Institute for Health Care and Rehabilitation has a longstanding reputation for excellence and innovation in resident and patient care. Why Work at Parker * Friendly, collaborative team environment and exciting career growth opportunities providing an opportunity to learn, grow and have an impact on the overall results * Excellent training and clinical education * Accessible via public transportation * Free parking on site for all staff * On-site cafeteria offering breakfast and lunch * Full Benefits for Full Time and Part Time staff include Health Insurance, 401k, Vacation, Holiday and Sick Time Position Qualifications * Registered Nurse, Nurse Practitioner, or Physician Assistant preferred * Bachelor's Degree in Nursing (BSN) or equivalent * Prior staff experience working in a Certified Home Health Agency (CHHA) or Hospice Program * Prior Supervisory, Quality Assurance or Education experience preferred * Strong computer skills including EMR, report generation and Excel * Reliable access to transportation to conduct home visits as needed Job Posted by ApplicantPro

Job Description For more than forty years, MMS Group and its affiliates (Arco Management, TUC Management, and GoldOller Real Estate Investments) have been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes high-rise luxury buildings, affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each share our singular commitment to excellence. If you are interested in joining a growing team of dedicated professionals in our high-tech environment, then we invite you to learn more about MMS career opportunities. We offer competitive salaries and benefits and afford our employees the ability for growth and advancement through continuous training and education programs. Contact us today to see how you can achieve your MMS Edge. We are currently seeking an experienced Concierge for our residential property located in Hempstead, NY. The ideal candidate will be skilled and experienced in hospitality and security standards. Pay Rate: $18.36/hourly Duties and Responsibilities: • Candidate must maintain a strong professional presence and be well-spoken and articulate in their interactions with residents and their guests, • Primary responsibility for maintaining proper access and security of the building for residents, employees, and guests including monitoring of security camera feeds and in-person entranceways into the premises, • Strong observational and diagnostic skills to proactively recognize and escalate possible security or other building issues in a timely manner to the resident manager, • Prior experience as a concierge in residential buildings preferred, • Excellent customer service skills, • Prior direct experience and proven track record in a similar role preferred, • Team player able to work well with others, • Excellent oral and written communication skills, • Exemplary work ethic and attention to detail Equal Opportunity Employer

Job Description Reception and Greeting: • Welcome visitors, prospective residents, and family members with a warm and courteous demeanor., • Answer incoming phone calls promptly and professionally with the approved company greeting, screen all calls after transferring to the appropriate person or department., • Take accurate messages as necessary., • Provide general information about the assisted living community and its services to callers and visitors., • Monitor all visitors, third party providers and residents and ensure that they sign in and out of community., • Operate and use appropriately the radio communications system., • Accept /sign for overnight packages and call department to inform them of the delivery., • Make PA announcements as required by administration., • Wear proper and clean company uniform. Sales Inquiry Handling: • Receive incoming sales inquiries, whether by phone or in-person visits., • Use pre-established guidelines to determine the appropriate staff member to handle each sales inquiry. Administrative Support: • Assist with administrative tasks, such as maintaining the visitor log, managing incoming and outgoing mail, Sort and distribute interoffice mail., • Ensure that the front desk area and lobby is tidy and presentable., • Accept monthly Resident rent checks on behalf of the accounting office., • Accept maintenance work orders. Resident and Guest Support: • Engage with prospective residents and their families to understand their needs and interests., • Provide assistance to residents and their families with their inquiries, requests, and concerns., • Offer guidance and information on community activities, events, and amenities., • Help coordinate transportation for shopping, doctor appointments, banking and activity trips and maintains concierge handbook., • Make trip reminder calls to residents as directed by Director of Resident Services and/or Director of Recreation, • Performs other duties and/or assists in other departments as assigned by Supervisor, Executive Director or Manager on duty. Emergency Response: • Follow established protocols to handle emergency situations, including contacting the appropriate team members, emergency services, or family members., • Knowledge of security/fire alarm systems and procedures., • Monitor security and emergency call systems., • Knowledge of appropriate response to emergency situations., • Maintain home base at the front desk during an emergency. Adherence to Policies and Regulations: • Comply with all organizational policies, procedures, and regulations, including privacy and confidentiality guidelines., • Stay updated with information related to the assisted living community's services.

Job Description Reception and Greeting: • Welcome visitors, prospective residents, and family members with a warm and courteous demeanor., • Answer incoming phone calls promptly and professionally with the approved company greeting, screen all calls after transferring to the appropriate person or department., • Take accurate messages as necessary., • Provide general information about the assisted living community and its services to callers and visitors., • Monitor all visitors, third party providers and residents and ensure that they sign in and out of community., • Operate and use appropriately the radio communications system., • Accept /sign for overnight packages and call department to inform them of the delivery., • Make PA announcements as required by administration., • Receive incoming sales inquiries, whether by phone or in-person visits., • Assist with administrative tasks, such as maintaining the visitor log, managing incoming and outgoing mail, Sort and distribute interoffice mail., • Ensure that the front desk area and lobby is tidy and presentable., • Accept monthly Resident rent checks on behalf of the accounting office., • Engage with prospective residents and their families to understand their needs and interests., • Provide assistance to residents and their families with their inquiries, requests, and concerns., • Offer guidance and information on community activities, events, and amenities., • Help coordinate transportation for shopping, doctor appointments, banking and activity trips and maintains concierge handbook., • Make trip reminder calls to residents as directed by Director of Resident Services and/or Director of Recreation, • Follow established protocols to handle emergency situations, including contacting the appropriate team members, emergency services, or family members., • Knowledge of security/fire alarm systems and procedures., • Monitor security and emergency call systems., • Knowledge of appropriate response to emergency situations., • Comply with all organizational policies, procedures, and regulations, including privacy and confidentiality guidelines., • Stay updated with information related to the assisted living community's services.