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Remote Customer Service Representative Location: Remote (U.S. based) Job Type: Part-Time or Full-Time About Us We’re a growing organization dedicated to supporting individuals with resources, benefits, and financial help while they search for meaningful work. Our mission is to make sure everyone has access to tools that improve stability and opportunity. Position Overview We’re looking for motivated and reliable individuals to join our team as Remote Customer Service Representatives. In this role, you’ll provide friendly, professional support to people who need help with applications, basic program questions, and connecting to resources. This is a great opportunity for job seekers who want to gain experience, work from home, and access additional career benefits while helping others. Responsibilities Respond to customer inquiries via, email, or phone. Guide individuals through simple application processes. Provide clear information about available resources and programs. Maintain accurate records of interactions. Represent the organization with professionalism, empathy, and respect. Qualifications Strong communication skills (written and verbal). Ability to work independently and stay organized. Comfortable using common computer tools (email, chat, forms). Prior customer service experience is helpful but not required. A genuine interest in helping people. Benefits Work from anywhere (remote). Flexible scheduling. Access to hardship grants and support programs. Opportunities to build skills and grow within a mission-driven community.