Assistant Operations Leader
hace 3 días
Bronx
About Wonder Everything’s on the menu at Wonder. Except compromise. Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot. Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale. Join us as we work to make great food more accessible. About the role As the Assistant Operations Leader in a Wonder restaurant, you will play a pivotal role in supporting the General Manager in day-to-day operations to ensure the smooth functioning and success of our restaurant. You will work closely with the General Manager and other team members to create a positive work environment, prioritize food safety and team member safety, and deliver exceptional customer service. Responsibilities Manage Operations and Drive Results • Assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff members, • Recruit and train top talent for the restaurant, • Aid Sr Operations Leader in achieving operational goals and budget targets, • Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes, • Demonstrate effective floor management by optimizing staff deployment for maximum efficiency, • Drive restaurant sales and service efficiency by resolving operational obstacles, • Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines, • Ensure all team members deliver excellent customer service The experience you have • At least two years of restaurant supervisor or management (Assistant Manager, Restaurant Manager, etc.) experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant, • Demonstrated ability to effectively manage and develop teams of 15+ members, • Ability to lead and motivate a team in a fast-paced environment, • Attention to detail and a strong drive for efficiency and accuracy, • Demonstrates professionalism and adheres to policies and procedures, • Exhibits effective verbal and written communication skills, • Strong team player Requirements • Must be 21 years old and legally authorized to work in the US, • Must be able to lift 50 pounds, • Must be able to stand for a full shift while working, • Must have open availability, including night and weekend availability Role Details • Salary Range: $66500 per year - $76500 per year, • Location: Bronx, New York Benefits • Medical, Dental, and Vision Insurance, • 100% employer-paid Life Insurance, • 401(k) Retirement Plan, • Employer match for Health Savings Account (HSA), • Learning and Development opportunities to advance your career, • Employee Stock #WonderAC3 An AEDT (Automated Employment Decision Tool) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits: • The candidate’s ability to perform the tasks in the available job role., • The candidate's self-rated skill proficiency. A final note At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.