Internet Sales Representative
3 days ago
Farmingdale
Job Description Internet Sales Representative Location: Farmingdale, NY Pay: $18/hour Key Responsibilities: · Respond to customer inquiries via phone, email, chat, and other digital channels · Provide information on products, pricing, promotions, and order status · Assist customers with navigating the website and making purchases · Offer personalized product recommendations based on customer needs · Handle post-sale support including order tracking, returns, and exchanges · Support online marketing efforts (campaigns, promotions, email newsletters) · Ensure product listings are accurate, current, and optimized for SEO · Maintain detailed records of customer interactions using CRM tools · Monitor online sales trends and identify opportunities for improvement · Share customer feedback with the merchandising team to help guide inventory decisions · Stay knowledgeable about product offerings to guide informed purchasing · Work toward monthly and quarterly sales targets and KPIs Qualifications: · High school diploma or equivalent required; college degree preferred · Experience in sales, account management, or e-commerce highly preferred · Strong communication and customer service skills · Proficient in Microsoft Office (Excel, Word, Outlook) · Familiarity with CRM software (e.g., Salesforce, HubSpot) · Quick learner with the ability to absorb product and service knowledge · Organized, detail-oriented, and able to multitask effectively · Team player who can also work independently · Experience with e-commerce platforms (e.g., Shopify, Magento) is a plus