Sales Associate: Smithtown
4 months ago
Smithtown
BHC Smithtown - Smithtown, NY 11787 Salary Range $17.00 - $18.50 Hourly Job Functions • Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction, • Greet every customer you make eye contact with, anywhere in the store, • Answer customers' questions and provide information on procedures and policies, • Be at your workstation on time, • Be "customer ready" whenever you are on the stage/sales floor, • Maintain awareness of all promotions and advertisements, • Recommend related items when appropriate and execute S.A.L.E.S. process, • Keep your area of responsibility neat, clean, stocked and priced properly, • Execute the daily operational, day-to-day goals and priorities assigned by store management, • Assist in the training and development of peers, • Actively participate in daily huddle meetings, • Uphold merchandising and store cleanliness standards, • Offer a carry-out if appropriate, • Know the proper way to answer the telephone, • Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor., • Address all safety concerns immediately, • Advise store management of any pricing errors, • Advise store management anytime you say "no" to a customer, • Take initiative to learn product knowledge, • Take initiative to learn selling skills, • Perform other tasks as asked by store management Sales Floor Duties • Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders, • Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys, • Ensure all shipments are packed out in its proper home and all overstock is away, • Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized Register Duties • Ring each transaction accurately, • Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed, • Call for help when more than 3 customers are waiting, • Keep busy around the registers when you are not ringing, • Process merchandise returns as needed Physical Requirements • Essential Physical Ability - Frequency - Requirement, • Walking - Frequent - Flat surfaces from point to point, • Standing - Constant - All work performed on feet, • Sitting - None, • Stooping - Frequent - To pick up cartons at floor level, • Reaching - Frequent - To a height of 6 feet, • Lifting - Frequent - Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably, • Hand Dexterity - Frequent - Must be able to use at least one hand to operate register and complete paperwork, • Pushing/Pulling - Frequent - Move hand jacks from place to place, • Carrying - Frequent - Up to 50 lbs., up to 10 feet, occasionally more, • Climbing - In-frequent - Stairs in storage rooms; ladders, • Vision - Constant - Read labels, recognize boxes, safety in working, • Hearing - Constant - Safety Signals Bellmore Home Center, Inc. d/b/a Costello's ace Hardware is an Equal opportunity Employer.