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Job Title: Shift Leader Team Member (Counter-service.) Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We pride ourselves on bridging the gap between the accessibility and community of your local corner store, and the quality and experience of a classic NYC delicatessen. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. A key part of this role will require guest-facing interaction, on a consistent basis. Key Responsibilities: Must be fluent with basic computer skills ie responding to catering inquiries Ring up customers on the register throughout service Expo on an as-needed basis to direct the order flow of tickets coming in Efficiently wrap, bag, and hand-off sandwich orders to customers in accordance with the ticket order flow Maintain a clean and organized station by re-stocking chips, drinks, wiping tables, wiping counters, stamping bags, sweeping the floor, etc Open & close cash drawer on an as-needed basis Understand stock levels of product and marking items OOS on the POS accordingly Provide excellent customer service by engaging with customers in a friendly and professional manner When it gets busy, jump in to prepare and assemble chopped sandwiches according to company recipes and customer requests Memorize the menu in order to provide information about products to customers Ensure all ingredients are fresh, properly stored, and safely handled according to DOH standards (start/discard labels, FIFO, labeling/dating product) Contribute to preparation on an as-needed basis Work efficiently in a fast-paced environment, handling multiple orders simultaneously. Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. Qualifications: Previous experience in a fast-paced restaurant environment (bonus if a QSR, specifically bodega, deli, or sandwich shop.) Experience communicating with guests in a fast-paced setting Experience on the cash register & cash handling Experience with a meat slicer and knife skills is a plus Friendly, outgoing, and customer-oriented attitude. Strong work ethic and willingness to learn and grow with the company. Excited about contributing to building something. Ability to work well under pressure and multitask effectively. Basic understanding of food safety and sanitation practices. Excellent communication and teamwork skills. What We Offer: Opportunity to be a part of a unique and innovative food concept in NYC. Competitive pay and potential for growth within the company. A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. Employee discount PTO accrual (after 3-months) Hours & Pay: 30-35 hours per week Flexibility in scheduling. In addition to week-days, availability to work weekends (i.e Saturdays / Sundays.) $20-24/hour + tips
Overview: Are you eager to grow in a fun and dynamic work environment? We are experiencing remarkable growth and are seeking dedicated, ambitious and enthusiastic people who want to grow with the company! Earn Monthly Bonuses and enjoy Great Employee Discounts! SUMMARY The Shift Supervisor is responsible for supporting the Store Leadership Team in the absence of a manager on the sales floor. The Shift Supervisors primary duties consists of supervising store staff, ensuring the highest level of customer engagement, and selling. The Shift Supervisor represents the brand, operates in a professional manner, engages customers, maintains store standards, and supports teamwork. We will never communicate with you via text message to discuss or schedule job interviews. We will never ask you for any personal information over the phone, via email or via text. Qualifications: QUALIFICATIONS At least 1 year of key holder experience in a retail setting preferred Excellent verbal and written communication skills Must be available to work weekends (Friday, Saturday, and Sunday) Must commit to two store closings per week, including one being Friday or Saturday Ability to utilize retail POS System & Inventory Scanner Must be able to make change using American Monetary units Ability to carry out detailed tasks and projects with minimal direction or supervision Strong interpersonal skills and ability to build positive working relationships Completion of the Shift Supervisor three month training program WORK ENVIRONMENT Requires ability to lift large and heavy packages and boxes rapidly and constantly and to perform a continuous process of loading and unloading large boxes throughout a scheduled shift Able to reach overhead, bend, kneel, and carry product, necessary for customer service, inventory re-stock, processing shipment and store merchandising The ability to stand/walk for extended periods of time Must have ability to safely lift 50 lbs. without restrictions Able to regularly perform store maintenance items: sweep, vacuum, empty trash, clean Ability to use and climb ladders and/or step stools Requires ability to perform repetitive motions (i.e. hanging, folding, ringing up customers, etc.) The ability to use caution when dealing with difficult customers, houseless and/or transients and avoid confrontations Noise level in the work environment is usually moderate to loud Adult content environment Must be at least 18 years old All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested. I have read and understand the job requirements, responsibilities and expectations set forth in the job description provided for my position. I attest that I can perform the essential job functions as outlined with or without any reasonable accommodations. #joinourteam #job #hiring #sales #retailsales #work #fashion #workingretail #nowhiring #jobsearch #jobhunt #employeediscount #shopping #adultitems #hustler #husterhollywood #hustlerstores #fun #dedicated #ambitious #enthusiastic #monthlybonus #howwehustle Responsibilities : ESSENTIAL DUTIES AND RESPONSIBILITIES Assists Store Management with generating sales potential by being a constant presence on the sales floor and setting the pace and energy while ensuring the integrity of the brand Responsible for holding store keys to open and close without management as necessary Ensures that customer service is the number one priority and partners with Sales Associates in order to achieve sales goals and KPIs Manages rest and meal break schedules and ensures that all zones are covered Provides relevant and timely feedback, coaching, and redirection in the core areas of customer engagement, selling and sales floor etiquette Assists with managing company standards of merchandise presentations, signage and displays Escalates performance concerns to the Store Manager Motivates and inspires the associates to build brand loyalty and create a positive store environment for both internal and external customers Assists with store security including checking bags and monitoring fitting rooms Ensures that store staff are treated professionally, courteously and respectfully Responsible for processing return/exchange transactions, authorizing promotional discounts and employee sales in the absence of a manager Adheres to and ensures compliance with all LP policies Has full understanding/knowledge of inventory management procedures Represents the company in a professional and positive manner Other duties as assigned