Risk management director jobs in Rockville Centre, New YorkCreate job alerts

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of North Lynbrook Job ID 2025-236104 JOB OVERVIEW The LPN Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Responsibilities include but are not limited to administration of medications, documentation of medication administration, conducting SHUs, and providing resident care while demonstrating the Mission for Sunrise Senior Living, "to champion the quality of life for all seniors" in accordance with federal, state/provincial, and local laws, standards and regulations and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Medication Administration • Provide the highest degree of quality care and services by administering medication and treatments in a safe organized manner., • Review, read, notate, and initial the electronic health record to document and learn about pertinent information about residents., • Receive medication updates from Resident Care Director (RCD) or Wellness Nurse., • Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse)., • Ensure that medications are passed according to times utilizing a mobile medication cart., • Document and initial as medications are given and ensure that appropriate documentation is completed for refusal or missed doses., • Maintain confidentiality of all resident information including resident medication among other residents., • Report all resident concerns and unavailable medication while administering the medication to the RCD or Wellness Nurse., • Restock medication cart after all medication passes., • Assist in checking medication regardless of packaging system., • Assess the residents to determine need for "as needed medication" and appropriately document and report to supervisor., • Count all narcotics with another Medication Care Manager (MCM) or Lead Care Manager (LCM) each shift and report discrepancies to the RCD or Wellness Nurse., • Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications., • Follow re-fill process for medications., • Help residents maintain independence and promote dignity and physical safety of each resident adhering to the Sunrise Principles of Service., • Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns, history, and basic human needs., • Practice routinely good standard care precautions of cleanliness, hygiene, and health., • Audit medication carts.Resident Care, • Notify RCD of any resident and/or family concerns., • Attend and actively participates in daily Cross Over meetings facilitated by the LCM., • Conduct Service and Health Updates as directed by RCD., • Participate in the development of the Individualized Service Plans (ISP)., • Transcribe orders.Risk Management and General Safety, • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations., • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures., • Report all accidents/incidents immediately., • Report all unsafe and hazardous conditions/equipment immediately., • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes., • Comply with all infection control techniques, placement of bio-hazard containers, removal techniques, procedures, and policies., • Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials., • Report occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately., • Ensure oxygen tanks are stored safely, exchange guest/resident's tanks when empty, and monitor to make sure liters of oxygen are at prescribed levels.Training and Contributing to Team Success, • Participate as a member of a team and commit to working toward team goals., • Demonstrate in daily interactions with others, our Team Member Credo., • Commit to serving our residents and guests through our Principles of Service., • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops., • Attend regular meetings; Town Hall, Department Team, Cross Over, Medication Technician and others as directed by the Supervisor/Department Coordinator., • Attend regular training by RCD and neighborhood coordinators., • May be designated as shift supervisor., • May supervise other medication care managers., • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met., • Perform other duties as assigned.Core Competencies, • Ability to make choices and decisions and act in the resident's best interest, • Ability to react and remain calm in difficult situations, • Ability to handle multiple priorities, • Possess written and verbal skills for effective communication and level of understanding, • LPN, LVN, or state/province specific licensed nurse credential, • In states/provinces where appropriate, must maintain certifications, • Must be at least 18 years of age, • Previous experience working with seniors preferred, • Desire to serve and care for seniors, • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans, • Retirement Savings Plans, • Employee Assistant Program / Discount Program, • Paid time off (PTO), sick time, and holiday pay, • myFlexPay offered to get paid within hours of a shift, • Tuition Reimbursement, • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of North Lynbrook Job ID 2025-234336 JOB OVERVIEW The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident's Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/"Designated Care Manager" is responsible for demonstrating the Mission for Sunrise Senior Living, "to champion quality of life for all seniors" in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Resident Care • Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents., • Participate in the development of the ISPs and monthly updates., • Review designated assignments., • Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift., • Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities., • Attend daily Cross Over meetings by the lead care manager., • Notify supervisor and resident care director if a resident has increased care needs., • Inform supervisor of any resident changes in condition., • Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells., • Greet guests, family members, residents, and team members., • Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner., • Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures., • Communicate with families and is a resource as needed., • Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service., • Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP., • Engage residents in life skills and other life enrichment activities throughout the day in reminiscence., • Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns or history and basic human needs., • Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment., • Ensure the established safety regulations are always followed., • Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health., • Host and engage in activities with the residents daily.Risk Management and General Safety, • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations., • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures., • Report all accidents/incidents immediately., • Reports all unsafe and hazardous conditions/equipment immediately., • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes., • Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials., • Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately., • Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels.Housekeeping and Laundry Services, • Maintain and clean resident's room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed., • Wash resident's laundry as noted in the ISP and as needed., • Wash and fold dining room linens and napkins., • Complete assigned housekeeping tasks., • Maintain common areas in a clean and tidy manner at all times.Dining Service, • Serve meals in the dining room and work in the dining room as assigned., • Promote and ensure a pleasant dining experience during all meals., • Assist with dining room set up and clean up as assigned., • Participate in pre-meal meetings., • Follow residents' diets as indicated on ISP and Confidential Diet Board/Chart., • Observe, note, and document in daily log any resident changes in dining habits., • Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards., • Provide room service delivery as needed., • Practice safe food handling in compliance with universal care precautions at all times.Specific Responsibilities for the Reminiscence Neighborhood Care Manager, • IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile., • IEA residents to attend the afternoon social., • Incorporate the concept of 'Creating Pleasant Days' into the resident's daily routine., • Integrate the individual resident's life skills into their daily routine., • Blend a variety of multi-sensory experiences into the resident's day., • Participate in monthly letters home and letter writing with the residents and their families.Training and Contributing to Team Success, • Participate as a member of a team and commits to working toward team goals., • Demonstrate in daily interactions with others, our Team Member Credo., • Commit to serving our residents and guests through our Principles of Service., • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops., • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator., • Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules., • Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures., • Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met., • Perform other duties as assigned. Core Competencies • Ability to react and remain calm in difficult situations, • Ability to handle multiple priorities, • Possess written and verbal skills for effective communication and a level of understanding, • Competent in organizational and time management skills, • Demonstrates good judgment, problem solving and decision-making skills Experience and Qualifications • High School diploma/GED accepted and may be required per state/provincial regulations., • CPR Certificate and First Aid as required by state/provincial regulations, • Must be at least 18 years of age, • Previous experience working with seniors preferred, • Desire to serve and care for seniors, • Ability to make choices and decisions and act in the resident's best interest, • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans, • Retirement Savings Plans, • Employee Assistant Program / Discount Program, • Paid time off (PTO), sick time, and holiday pay, • myFlexPay offered to get paid within hours of a shift, • Tuition Reimbursement, • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Job Description SUMMARY The Residential Counselor is primarily responsible for the provision of clinical counseling services and comprehensive case management; The Residential Counselor reports directly to the Residential Assistant Director. ESSENTIAL DUTIES AND RESPONSIBILITIES; Core duties and responsibilities include the following. Other duties may be assigned. • Collects and analyzes assessment data which includes substance use, mental health and co-occurring disorders., • Completes intake process and arrives at treatment recommendations and level of care decisions that are appropriate to client’s level of functioning and medical necessity., • Completes psychosocial assessments., • Develops initial and comprehensive individualized treatment plans based on client’s needs, using client’s words, and that have measurable objectives, within established timelines, based on assessment, psychosocial, client’s assessed stage of change, and in consultation with client and treatment team as appropriate., • Provides individual counseling based on treatment plan and client centered needs., • Conducts group counseling., • Conducts evidence based practices to the individual needs of the clients (EBPs include, but are not limited to, Cognitive Behavior Therapy, Motivational Interviewing, Matrix Model, Trauma Focused Cognitive Behavioral Therapy)., • Responds to client feedback/suggestions., • Is responsible for verification of employment and timely and accurate collection of pay stubs and client fees., • Monitors client’s savings., • Attends to client needs in a thorough and timely manner., • Speaks of and to clients with dignity and respect., • Is attuned to the presence of trauma indicators and project safety and trust in the professional relationship., • Conducts discharge planning with the client., • Provides crisis intervention services as needed., • Attends staff meetings and team conferences., • Assures daily finger imaging., • Is always aware of client whereabouts., • Consults with other legal and treatment agencies and individuals as needed., • Recognizes, responds to, high risk factors including suicidal and homicidal ideation., • Recognizes, responds to, and defuse volatile or dangerous situations as allowable; when in doubt always call for assistance and/or 911., • Acts as liaison with networking/referring agencies, e.g.; Courts, Parole, Probation, ACCESS, etc., • Is aware of client’s compliance with medication, vocational and medical appointments and addresses all non-compliant issues., • Encourages family involvement when appropriate., • Completes required documentation in an accurate, timely and intelligible manner., • Accesses records only where the “need to know” exists., • Follows established Federal, State and Elmcor guidelines on confidentiality., • Maintains current knowledge base on counseling issues regarding substance abuse and other psychosocial disorders., • Seeks supervision and consultation as needed., • CASAC and 1 year experience working with applicable populations who have substance abuse/co-occurring disorders; or, • CASAC-T with 2-3 years’ experience working with applicable populations who have substance abuse/co-occurring disorders; or, • HS Diploma and 6 years’ experience working with applicable populations who have substance abuse/co-occurring disorders., • Must have computer skills.

Job Description SimpleCREDIT, Hiring for Director of Operations – Residential Bridge & Transitional Lending Overview: SimpleCITI Companies is a vertically integrated real estate and specialty finance platform built to execute across the full investment lifecycle. Its operating companies specialize in real estate acquisitions, capital markets, brokerage, property management, development, and specialty lending. With expertise in industrial, commercial, mixed-use, and residential real estate, SimpleCITI Companies operates at the intersection of capital deployment, operational execution, and long-term value creation. Our real estate verticals include: • SimpleCITI (Private Equity Real Estate), • SimpleADVISORY (Investment Advisory), • SimpleMANAGE (Property Management), • SimpleBRICKS (Development), • SimpleBROKERAGE (Brokerage & Leasing), • SimpleCREDIT (Private Lending) SimpleCREDIT is expanding its Residential Bridge and Transitional Loan (RTL) platform and seeks a Director of Operations to lead and scale operational and credit processes. This role oversees underwriting workflows, loan execution, and internal operations, ensuring efficiency, compliance, and scalability. The Director works directly with the founder and senior leadership to build infrastructure supporting growth, risk management, and institutional-grade operational discipline. Responsibilities: Operations & Workflow Management • Oversee the end-to-end credit process for residential bridge and transitional loans, including underwriting, documentation, closings, and post-funding monitoring., • Manage workflow pipelines, ensuring efficiency, consistency, and accuracy across the credit team., • Implement and maintain SOPs, loan grading systems, and operational playbooks., • Lead, mentor, and develop the credit operations team., • Coordinate across internal teams (legal, compliance, finance, property management) and external partners (title companies, appraisers, contractors)., • Ensure adherence to internal credit policies, lending guidelines, and regulatory requirements., • Collaborate with legal and compliance to maintain documentation standards and audit readiness., • Identify opportunities to automate, digitize, and scale operations., • Drive improvements to loan origination and management systems (LOS/LMS)., • 2+ years of experience in private lending, residential bridge, or transitional lending operations, including team management., • Expertise in residential bridge, transitional, construction, or rehab lending operations., • Deep understanding of credit underwriting processes, loan structuring, and portfolio monitoring., • Strong operational, project management, and process design skills., • Experience with lending platforms such as LendingPad, Liquid Logics, or similar LOS/LMS., • Strong leadership, communication, and organizational skills., • Bonus: Experience scaling operations in a private lending or real estate investment platform.

Job Description JOB SUMMARY: The Clinical Specialist is a mental health professional who reports directly to the Division VP. This position is primarily clinical and consultative in nature and provides services to all supported housing programs (both single- and scatter site) throughout the cluster. While the Clinical Specialist does not carry formal supervisory or operational responsibilities, the VP may deputize him/her to delegate and monitor certain tasks and responsibilities to staff at the Program Director level and below in relevant Supported Housing (SH) programs. ESSENTIAL JOB FUNCTIONS: • Assists Program Directors and case management staff to provide quality clinical and crisis management services across the supported housing system, primarily through consultation and training., • Provides consultation to staff on challenging clinical cases, such as those involving high-risk consumers, (i.e., those with co-morbid medical conditions, those identified as at risk psychiatrically) or individuals who present compliance issues or added complexity due to factors such as AOT/forensic status. Maintains a “caseload” of said consumers, although primary services (counseling, service planning, apartment visits, etc.) are the responsibility of the case management staff., • Organizes and facilitates internal case conferences as needed, working with staff to design and implement person - centered, evidence-based interventions to resolve clinical/compliance issues, motivate consumers, and determine disposition of cases., • Attends external case conferences on behalf of the Cluster; participates in decision-making regarding discharge planning to/from SH programs, inpatient settings, detox/rehab programs, etc., • Responsible for conducting risk assessments in supported housing, ensuring that assessments are completed as directed, informing the necessary staff such as Program Director, VP, etc- about status of high-risk consumers, and managing appropriate follow-through by staff., • Provides staff training as needed (for example, independent living skills training, and wellness activities) and co-facilitates groups- if needed- as a teaching method., • Oversees the clinical quality and integrity of service planning and utilization review in relevant programs. Provides staff training in these areas., • Participate actively in the Clinical-High Risk Meetings. Attends all meetings regarding supported housing aspects., • Participate in the process of determining readiness for transition to supported housing, including helping staff to identify- and address- skills training needs., • Responsible for participating in discharge planning and case conference meetings., • Responsible to conduct intakes for new admission, assessment of ADLs, etc., • Review documentation such as Support Plan, progress notes, risk assessment, etc., • Perform administrative and operational task as assigned, • Ability to solve problems effectively, • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to understand and adhere to internal and external laws, rules, and policies, • Knowledge of human behavior and performance, mental processes, and the assessment and treatment of behavioral and affective disorders, • Knowledge of group behavior and dynamics, and societal trends and influence, cultures, their history, migrations, ethnicity, religion and other cultural dimensions of target recipients, • Knowledge of principles and processes for providing services, including needs assessment techniques, quality service standards, alternative delivery systems, and consumer satisfaction evaluation techniques., • Knowledge of laws, legal codes, regulations agency policies, etc., that govern the work of the program, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards MSW, MHC, or Master in Psychology plus a minimum of one year of experience providing direct services to individuals with mental disabilities (i.e., persons properly diagnosed as suffering from mental illness, alcoholism, or substance abuse), and at least one year of experience providing clinical supervision or consultation. PREFERRED EDUCATION AND/OR EXPERIENCE: LMSW Social Worker or LMHC, experience in providing case management services to individuals with mental illness and substance as defined above. Licensure preferred but not required. Also, bilingual speaker- in Spanish preferred but not required. #ICLRN

Job DescriptionCompany Description Monarch/Brandywine Senior Living Company Culture and Values: At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment. Job Description General Responsibilities: Salary Range: $39.00 - $39.10 Hourly Schedule: Tuesday through Saturday Plan, organize and manage with oversight of the RN Wellness Director all clinical operational aspects of the Reflections program by ensuring the highest degree of dementia care is provided to the residents through the implementation of the INVEST mission and the Brandywine standards, dementia training, resident care, and overall clinical operations for memory care. In addition, ensuring all applicable federal and state guidelines and Brandywine policies and procedures are met. Standard Requirements: 1. Supports the Mission, Values and Vision of Brandywine Living and the facility., 2. Is knowledgeable of resident rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all residents in a safe, secure environment., 3. Supports, cooperates with, and implements specific procedures and programs for: a. Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs. b. Confidentiality of all data, including resident, employee and operations data. c. Quality Assurance and compliance with all regulatory requirements. d. Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior. 4. Supports and participates in common teamwork: a. Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment. b. Uses tactful, appropriate communications in sensitive and emotional situations. c. Follows up as appropriate with supervisor, co-workers or residents regarding reported complaints, problems and concerns. d. Promotes positive public relations with residents, family members and guests. e. Completes requirements for in-service training, acceptable attendance, uniform and dress codes including personal hygiene, and other work duties as assigned. Essential Duties:  Coordinates recruitment and hiring process specifically for the Reflections Care Management team members  Completes staff performance appraisals/disciplinary action  Facilitates general orientation for all staff on Reflections Program  Conducts monthly in services on various dementia related topics for all staff  Responsible for environmental rounds to check for safety of exit doors, resident room safety and unit safety, and adherence to brand standards  Provides direct support to care management staff for behavior symptom management/resident care approaches  Coordinates and facilitates the RCP Training program for primary staff on unit. Responsible for tracking completion and scheduling of RCP classes.  Suggests residents for restorative potential and assures program is consistently carried out by staff to maintain resident's maximum practicable level of function.  Cooperate with other resident services for complete evaluation of care.  Assist in establishing linkages with and arranging for services from public and private sources for income, health, mental health and social services.  Assist the resident in making application for, and maintaining, income entitlements and public benefits.  Coordinate care planning meets per state regulations.  Coordinates, implements, and monitors all resident service plans with the Wellness Director.  Utilizes Brandywine standards and standards of professional organizations in conducting resident care.  Demonstrates knowledge and skills necessary to safely provide care appropriate to age of residents managed on unit.  Cooperates with other resident services when coordinating nursing services to ensure that the resident's total regimen of care is maintained.  Assist with Admits, transfers, and discharge residents as required.  Reports to the RN to assess and documents resident and family response to interventions.  Provides written and/or oral status reports of residents to assure necessary follow up actions.  Requisitions and arranges for diagnostic and therapeutic services, as ordered by the physician, and in accordance with our established procedures.  Assists the physician on rounds and ensures that pertinent information is communicated to and from him/her.  Assists in resident rehabilitation activities. Where required, assists in ambulation, and provides emotional support. Monitors the results of physical therapy activities.  Gives direct physical and psychological care in emergencies, as well as in the presence of illness or disability in order to maintain life, provide comfort, reduce stress, and enhance the resident's ability to cope. Reports all observations and changes in condition to the RN.  Prepares and administers medications as ordered by the physician and utilizing all standards/policies of medication administration.  Ensures that adequate supplies and equipment is on hand to meet the nursing needs of the residents.  Complies with Controlled Substances policy and procedures in maintaining accurate inventories and controlled logs. Follows appropriate guidelines for investigation of discrepancies.  Reviews medication administration records for completeness of information, accuracy in the ECP of the physician's order, and adherence to stop order policies. Reports any discrepancy to the RN.  Disposes of drug and controlled substances as required, and in accordance with established procedures.  Monitors residents ,reports to the RN and take appropriate action as instructed by the RN and MD for side effects and adverse reactions to medications.  Adheres at all infection control policy and procedures.  Administers and documents all treatments as ordered and in accordance with policies and procedures.  Maintains accurate resident care records and document pertinent data reflecting the use of the nursing process, the care provided and resident response to care. Reports all changes in resident care or condition to the RN.  Assists in the development of resident care assignment sheets.  Reviews all resident care manager assignments for completion  Works in partnership with the INVEST Coordinator to ensure a therapeutic and socially engaging environment  Ensures safety of unit through environmental rounds Task List—(If necessary for position) Other Duties Perform tasks which are supportive in nature to the essential functions of the job, but which may be altered or redesigned depending upon individual circumstances. Reports all needs for assessment and change in resident condition or care to the RN. Other duties as directed by supervisor Qualifications Education/Training: Licensed Practical Nurse Proof of successful graduation from accredited Nursing Program and possession of an unencumbered LPN license. Training in dementia care desired. Experience: Previous experience with Dementia population preferred. Previous experience in a hospital, assisted living, skilled nursing care or other related medical community required. Working Conditions: Moves intermittently during working hours and subject to frequent interruptions. May be subject to hostile and emotionally upset residents, family members, personnel and visitors. Must be able to cope with mental and emotional stress of the position. Physical and Sensory Requirements: Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; auditory and visual skills • Knowledge of federal and state regulations, and of nursing practices, techniques and methods applied to health and wellness resident, • While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell., • An individual in this position will be required to lift or carry weight in up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics. Additional Information Benefits Offered(Full Time): • Health Insurance: Medical/Rx, Dental, and Vision, • Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability, • Basic Life & Accidental Death & Dismemberment (AD&D) Insurance, • FSA (Commuter/Parking), • Employee Assistance Program (EAP), • 401(k) Retirement with Company Match, • Paid Time Off (PTO) and Holidays, • Employee Referral Bonus Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer. We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description JOB DESCRIPTION JOB TITLE: SOCIAL WORKER - LMSW DIVISION: SERVICES FLSA: NON-EXEMPT LOCATION: BRIARWOOD (QUEENS) REPORTS TO: DIRECTOR SOCIAL SERVICES SALARY: $55,000 TO $65,000 SUMMARY: The LMSW is responsible for coordinating out and inpatient mental health and substance abuse services for a 200+ bed men’s homeless shelter. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Responsible for a case load of high-risk families with children, • Responsible for facilitating mental health/ substance abuse workshops and onsite support groups for clients., • Must have knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services., • Must be able to independently assess the psychosocial functioning and needs of clients to formulate and implement a treatment plan, identifying the client’s problems, strengths, weaknesses, coping skills and assistance needed., • Work from a strength based, client centered perspective to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diverse backgrounds., • Must have knowledge and experience in the use of medical and mental health diagnoses, disabilities and treatment procedures., • Must be able to provide consultation services to other staff about the psychosocial needs of clients and the impact of psychosocial problems on health care and compliance with treatment., • Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking., • Provides crisis intervention and stabilization as needed. May require some after hour’s and or weekend follow-up to emergency situations., • Maintains; reviews and signs off on all required documentation/reports and submits all in a timely manner., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS LMSW Required. Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). At least two years’ experience in an area of specialized social work practice. Fluency in Spanish is highly desirable. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR cPUlbR8efB

Job DescriptionOverview: Fort Morgan Capital is a specialty finance subsidiary of SIMPLECITI Companies focused on originating and servicing structured credit facilities to personal injury and mass tort law firms. Backed by a $50 million joint venture with Arena Investors LP, Fort Morgan underwrites legal receivables backed by future case proceeds to meet growing demand for non-dilutive law firm financing. About SIMPLECITI Companies: SIMPLECITI Companies is a vertically integrated finance and operations platform focused on building scalable businesses across specialty lending, advisory, and asset management. Our operating companies specialize in capital markets, legal finance, operations, and private credit. We combine disciplined underwriting with tech-enabled infrastructure to deploy capital efficiently and drive long-term value. Our verticals include: • Fort Morgan Capital (Litigation Finance & Legal Credit), • SimpleCREDIT (Private Lending & Legal Finance), • SimpleADVISORY (Investment Advisory), • SimpleMANAGE (Back Office & Ops Support), • SimpleCORE (Operations & Capital Structuring) Job Description: Fort Morgan Capital is hiring a Director of Legal Credit and Diligence Operations to lead the evaluation, underwriting, and approval process for credit facilities issued to law firms. This is a high-responsibility role for a credit leader with experience in legal asset analysis, diligence management, and structuring complex legal receivable-backed loans. You’ll be responsible for owning the entire underwriting lifecycle, coordinating external advisors, and producing decision-ready investment materials for committee approval. The ideal candidate combines legal fluency with credit structuring experience and operational execution. Underwriting, Diligence & Credit Oversight • Own end-to-end credit execution: intake, modeling, diligence, credit memo, IC presentation, and closing, • Develop and maintain underwriting rubrics for evaluating legal receivables from PI and mass tort law firms, • Analyze case dockets, pipeline strength, settlement timelines, and projected legal fee recoveries, • Coordinate with third-party legal advisors, valuation firms, and underwriters on case quality and portfolio risk, • Draft and present Investment Memos (IMs) for approval by the Fort Morgan Investment Committee, • Ensure all legal structuring (e.g., lien protections, superpriority status, PPFFPA compliance) is complete pre-funding, • Oversee funding documentation and coordinate transition to post-close servicing and reporting, • 5+ years in legal finance, structured credit, investment banking, or plaintiff-side underwriting, • JD or equivalent background with litigation finance, legal receivables, or private credit transactions, • Proven experience evaluating case portfolios and drafting institutional-grade investment memos, • Deep understanding of litigation timelines, fee structures, and settlement patterns across PI and mass tort, • Proficient in legal documentation, UCC filings, PPFFPA, lien protections, and asset-backed credit, • Able to manage multiple stakeholders including internal teams, IC members, and external counsel Preferred: • Experience in law firm lending or pre-settlement funding, • Understanding of how case quality and practice structure impact credit risk, • Bonus: Experience integrating AI or automation tools into legal diligence or underwriting workflows

Job Description JOB DESCRIPTION JOB TITLE: PEER SPECIALIST FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: DIRECTOR OF SOCIAL SERVICES LOCATION: BRIARWOOD (QUEENS) SALARY: $35,000.00 - $40,000.00 SUMMARY: The Peer Specialist will assist with client basic social service's needs. Individual will work in conjunction with the social services team to monitor and provide appropriate basic services to individual clients at a 200+ bed men’s shelter. Proof of COVID-19 vaccinations required. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Perform daily inspections of all client areas, • Respond to incidents as appropriate, • Perform regular area inspections to ensure that rules are adhered too, • Monitor sitting areas and cafeteria to ensure all clients are adhering to schedules and are in proper locations, • Assist security team as needed, • Assist clients in daily living skills and assist with cleaning area, laundry, hygiene and with intakes, • Answer phones when necessary, • Assist with all house operations, • Assist with maintenance duties as needed, • Assist clients with securing property within assigned locker, • Tracking locks for all lockers, • Store and remove client property from the client storage/locker area, • Maintain a clean and organized storage area, • Relocate items and furniture as necessary, • Complete intakes for new clients and provide orientation to the drop-in center program and DHS rules and regulations., • Review logbooks at start of each shift to ensure that all new client intakes are completed within 24 hours as required., • Maintain required documentation in case records in written and computer database (CARES) and update client’s records in accordance with governmental and agency policy., • Collect client identification and other documents necessary during initial intake., • Input new clients on weekly data tracking spreadsheets., • Provide direct coverage for client reception/sitting area., • Participate in regular supervision, team meetings and staff trainings., • Perform all/other duties as directed by management. High School Diploma or GED 1-year experience dealing with homeless or special needs population Excellent communication skill Comfortable working with an at risk and homeless population AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR NuttQj5jmC

Job DescriptionPOSITION SUMMARYUnder medical supervision, provides medical and pelvic examinations for the purpose of assessing general health and eligibility for contraception; to ascertain pregnancy; and to ascertain the need for and provide therapeutic assistance for a determined range of infections and disorders. Provides educational and training services to staff and clients. ESSENTIAL JOB DUTIES AND RESPONSIBILITIESAdministrative (10%):•Participates in department and interdisciplinary committees which affect policies related to the role of the Advance Practice Clinician and delivery of health care to the customer.•Participates in agency quality risk management program. Under the direction of the regional VP and the physician leadership, implements overall quality assurance activities at the health centers•Responds with other staff to community needs by participating in educational efforts.•As required by law, participates in Collaborative Agreement with Medical Director or another designated Physician.•Accepts individual and joint responsibility for and participates in health care center efforts to comply with all organizational and quality guidelines and all pertinent government regulations.•Understands and commits to customer satisfaction approach to health care delivery.•Accepts individual and joint responsibility for and participates in overall health care center efforts to achieve all goals set to improve customer relations, increase customer satisfaction and promote repeat customer visits.•Complete all responsibilities according to established protocols, policies and standard practices in the areas of ADA and regulatory compliance programs such as HIPAA.•Works effectively with volunteers, trainees and temp agency personnel.•Performs other educational and experience related duties as required.•Adhere to affiliate goals, policies and standards of conduct in terms of professionalism. Assist center staff in achieving time efficient family planning visits as well as answering phones professionally.•Familiar with health center emergency procedures and responds appropriately.•Monitors and ensures compliance with OSHA, CLIA and State procedures, policies and regulations.•Prepares medical incident / occurrence reports as needed.•Travel: While performing the duties of this job, the employee may have to travel toother work locations at various times. Own transportation is required, with a valid driver’s license, inspection, registration and adequate insurance. Direct Clinical Care: (80%)•Responsible for assessing, planning and administering health care which is individualized to the patient and consistent with the policies and protocols of PPFA and PPGNY.•Secures a complete health history and performs physical examinations with special emphasis on the reproductive health care, and other types of more specialized reproductive care including abortion care, and transgender hormone therapy.•Provides medications and contraceptive devices as needed.•Monitors medical aspects of all medical services offered at the health center, acting as a resource to center staff and patients regarding medical concerns.•Performs, orders and interprets appropriate laboratory tests.•Provides education and appropriate management for women and men in need of reproductive related services, including fertility control, infertility, and sexually transmitted infections.•Assesses and manages gynecological conditions and provides treatment consistent with PPGNY protocols, policies, and procedures.•Ensures appropriate medical follow-up on all patient testing and/or treatment, including direct patient contacts and laboratory test review.•Create & maintain medical documentation in an EHR system in compliance with EHR policies and procedures.•Provides postpartum care in selected settings within an interdisciplinary team framework with appropriate pre-service and in-service education.•Seeks consultations as necessary from Medical Director or designee.•Collaborates with physicians and other members of the health care team and makes referrals to medical and community resources as indicated. Training: (10%)•At the discretion and direction of the Clinical Director, AVP of clinical implementation and or Medical Director, assists in training and orientation for newly hired APC’s and new skill development.•At the discretion and direction of the health center management, assists in training and orientation for newly hired clinical support staff.•Attends agency sponsored staff meetings, medical in-services and trainings. CORE COMPETENCIES •A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice.•A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems.•Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility.•Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience. REQUIRED SKILLS/ABILITIES: Interpersonal•Excellent customer service and communication skills•Ability to remain focused and calm in stressful situations.•Excellent interpersonal and verbal skills•Superior oral and written communication skills•Ability to develop and maintain effective, professional relationships with internal and external stakeholders.•Ability to work effectively as part of team. Technical•Proficient in Microsoft Office Suite or similar software•Proficient and high degree of comfort with EMR system•Bilingual in Spanish preferredSubject Matter Knowledge•Comprehensive knowledge of sexual reproductive care•Preferred Experience working with LGBTQ and Transgender populationsWork Habits/Attributes•Keen attention to detail•Outstanding time management skills, including the ability to work under deadline.•The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities.•Ability to exercise sound judgment and independent decision-making skills.•Ability to produce reliable, high-quality work with minimal direct supervision.•Ability to exercise discretion in the handling of confidential information.•Ability to demonstrate and document evidence-based clinical judgment.•Ability to make strategic decisions.•Superior negotiation skills•Ability to work a flexible or extended schedule, including evenings and weekends, as operational demands require.•Well-developed problem-solving and critical thinking skills•Ability to build and lead high-performing teams.•Comfort making sound strategic decisions in the face of uncertain or incomplete information REQUIRED QUALIFICATIONSMinimum education•Graduation from a formal and accredited Nurse Practitioner Program such as Ob/Gyn Women’s Health Care or Family Planning Nurse Practitioner Program plus New York State Licensure.•Graduation from a formal and accredited Physician Assistant program plus New York State Licensure.•Graduation from a formal and accredited Nurse Midwifery program plus New York State Licensure.•Minimum of a Bachelor’s degree•Current BLS and ACLS Certification Minimum work experience•New graduates welcomed Licensure/Certifications•State license as a Physician Assistant, Midwife or Nurse Practitioner and be certified by a national credentialing body. PREFERRED QUALIFICATIONS•Master’s degree in nursing or related health field preferred•Prefer minimum of 1-year clinical experienceTYPICAL PHYSICAL DEMANDS • Requires prolonged sitting and repetitive tasks including use of a computer. Frequent standing, walking, bending. Must be able to walk up and down stairs. Requires lifting or moving of patients/supplies/equipment. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets, and medical equipment and will require reaching, grasping, pushing and pulling.TYPICAL WORKING CONDITIONS

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Job Summary This management position exists in several Program Divisions. Under the general supervision of the Divisional Vice is responsible for the oversight of the administrative and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. Establishes clinical procedures and policies for clients and ensures that program operations meet or exceed agency and regulatory guidelines. Essential Task To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. Provides Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans to address issues of mental illness and substance abuse., • Provides clinical oversight of symptom assessment and rehabilitative services provided by the staff to consumers/residents to ensure the quality and that services meet or exceed regulatory guidelines. Monitors counseling performed by staff either individually with a consumer/resident or in groups to evaluate the quality of the service., • Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual's situation, and that the staff is evaluating the consumer's/resident's capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly service plans reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records., • Informs staff to the types of clinical services, recreational activities, and ICL programs available., • Reviews crisis assessment of consumers/residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual consumer/resident, and staff-actions during a crisis situation., • Informs staff of community resources and ensures that staff are accompanying consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the consumer/resident., • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy., • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department., • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance., • Manages the completion of performance evaluations, recommends staff for the employee recognition award and promotions., • Conducts staff supervision in accordance with agency and division policy., • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed., • Reviews authorized staff positions and personnel budget, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law. Recommends changes to authorized staffing patterns and personnel budget., • Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed)., • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA., • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages the orientation of new personnel and the sponsorship program., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property in accordance with ICL policy. Conducts initial investigations of property that is lost, stolen, missing, or damaged., • Authorizes the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of consumer/resident rooms or apartments to ensure property accountability and serviceability. Establishes key control procedures., • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to consumers/residents., • Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement., • Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns., • Approves/disapproves all purchase orders and financial requests from staff and submits approved purchase orders and financial requests to supervisor for approval., • Manages resident/consumer funds program. Develops internal money management procedures., • Educates staff in the benefits of consumer and family involvement, levels of consumer and family involvement, types of consumer and family involvement, nature of consumer and family involvement, and issues of working with consumers and families., • Develops a program strategy for working with consumers and families and develops activities that foster program-consumer and family cooperation and coordination., • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens. ADDITIONAL TASKS: • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Serves as a role model to staff and consumers/residents., • Strong interpersonal skills, emotional intelligence, and flexibility, • Highly-developed clinical, engagement, and motivational skills;, • Experience with risk assessment and risk management;, • Track record of delivering quality treatment services to individuals with SMI, • Experience delivering treatment, rehabilitation and support services in the community;, • Proficient in computers and Electronic Health Record (EHR), • Ability to effectively hold field staff accountable and to spend a significant portion of the workweek traveling Qualification and Experience Master’s degree in social work, Mental Health, or Psychology, with a minimum of three years of professional mental health experience and in a supervisory capacity. Required LMSW for MSW, MHC required LMHC, or LPC. Preferred Bi-lingual in Spanish but not required. #ICLRN

Job DescriptionDescription: Location: Mineola, NY About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a full-time Application and Governance Support Specialist to join our team. The Application and Governance Support Specialist is responsible for maintaining a strong and compliant IT control environment while supporting the Bank’s data reporting and application performance needs. This role ensures adherence to FFIEC Guidelines, DFS Part 500, and COBIT framework standards, while also developing and delivering business analytics reports and data feeds across departments. The position partners closely with the Information Technology and Operational teams to implement and support core and ancillary banking solutions, manage vendor relationships, and resolve technical issues. In addition, the role collaborates with business units to assess reporting, data visualization, and compliance requirements, ensuring technology solutions align with both operational and regulatory objectives. Essential Job Duties and Responsibilities IT Governance and Compliance: • Assist the Director of IT Governance in maintaining and monitoring the bank’s IT control environment to ensure compliance with FFIEC Guidelines, DFS Part 500, Sarbanes-Oxley (SOX), and COBIT framework standards., • Support the Director of IT Governance in developing, documenting, and maintaining IT process controls and procedures that promote regulatory compliance and operational efficiency., • Perform SOX key control testing and assist with periodic self-audits of internal systems to verify control effectiveness and identify areas for improvement., • Implements and maintains review procedures for IT system additions, deletions, and changes to uphold control integrity., • Conduct periodic reviews of core system security and assist with corrective action plans to ensure compliance with security policies and regulatory requirements., • Partner with Infrastructure, Application Support, Hardware Support, and Information Security teams to validate control adequacy, documentation standards, and adherence to IT Governance procedures., • Support the Director of IT Governance in ensuring compliance with vendor oversight requirements for all IT-managed third-party relationships and assist in vendor reviews and audits., • Acts as a key point of contact for internal and external auditors, maintaining organized documentation, tracking audit requests, and coordinating responses., • Contribute to IT strategic planning efforts by providing input on control improvements, risk mitigation strategies, and technology optimization opportunities., • Administer and schedule business analytics reports and automated data feeds tailored to departmental and executive management needs., • Run H360 audit reports, including core user security reports., • Ensure the timely generation, accuracy, and secure delivery of reports and dashboards., • Partner with Bank Operations and IT teams to implement, test, and integrate new or upgraded banking solutions, ensuring compatibility and minimal operational disruption., • Evaluate new systems and technologies for alignment with existing infrastructure, identifying risks and opportunities for improvement., • Assist with user provisioning for ImageCentre and H360, • Perform mass maintenance updates through our core system, • Collaborate with Information Technology, Bank Operations, and any third-party vendors to identify and resolve technical or system-related issues efficiently., • Serve as a liaison between business areas and IT to ensure smooth communication, quick issue resolution, and alignment between operational needs and technical capabilities., • Partner with business areas to identify opportunities for process improvement, automation, and enhanced reporting efficiency. Education and Experience • Bachelor’s degree in Information Technology, Computer Science, Business, or a related field preferred, but not required, • Technical training or equivalent work experience in IT, reporting, or compliance will also be considered, • Preferred certifications: ITIL Foundation, CompTIA certifications, or basic Microsoft training (Power BI, Excel, or Azure Fundamentals), • 2–4 years of experience in IT support, reporting, or data operations, ideally within a banking or financial environment, • Familiarity with core banking or enterprise systems (such as FIS, Fiserv, or Jack Henry), • Experience scheduling automated reports or maintaining system automation scripts, • Exposure to user access management, audit support, or IT governance activities, • Comfortable gathering documentation for internal or external audits, • Strong attention to detail and ability to manage recurring daily tasks such as data load checks or system monitoring, • Solid communication skills and ability to work across IT and business departments, • Working knowledge of IT governance and regulatory frameworks such as COBIT, ITIL, SOX, FFIEC, and DFS Part 500, • Experience supporting core banking systems (e.g., FIS, H360, ImageCentre) and assisting with user access administration, • Knowledge of audit processes, vendor management, and regulatory documentation for internal and external reviews, • Skilled in data analysis and reporting using tools such as Power BI, SQL, and Excel to deliver clear and meaningful insights, • Skilled in application support, change control, and system integration across banking and IT environments Skills and Abilities • Strong problem-solving, analytical, and communication abilities; able to collaborate effectively with IT, Audit, and Operations teams, • Highly detail-oriented and organized, with a focus on maintaining data integrity, compliance, and process efficiency Our Benefits: Health & Wellness Benefits · Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options) · Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) · Company-paid Long-Term Disability Insurance Voluntary Benefits · Additional Life and AD&D Insurance for employee, spouse, and dependents · Voluntary Short-Term Disability Insurance · Pet Insurance · Legal Services Plan · Accident Insurance · Hospital Indemnity Insurance · Cancer Care Insurance Retirement · 401(k) Plan with Company Match Time Off & Recognition · Paid Personal Time Off (PTO) · Paid Company Holidays · Annual Performance Bonuses · Annual Salary Increases Employee Engagement · Company-sponsored Events · Employee Contests and Recognition Programs Salary: $75,000.00 - $90,000.00; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements: