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If you are interested, please apply online and send your resume to Marismartinez@mlkch.org POSITION SUMMARY Reporting to the Director, Ambulatory Services of the Martin Luther King, Jr. Los Angeles (MLK-LA) Healthcare Corporation, the Ambulatory Clinical Supervisor is responsible for successfully managing day to day operations of MLKCH outpatient clinic(s) and ambulatory services involving one or more specialty disciplines and/or clinic sites. During one 8 hour shift, provides first-line operational supervision for assigned functional area of responsibility (e.g., MOB primary or specialty care department, urgent care, day/evening/night shift in emergency medicine department). Ensures that healthcare staff delivering ambulatory care/patient services provide high quality, accessible, cost effective care and patient - focused services to members that comply with Martin Luther King Jr. Community Hospital standards as well as with local, state and federal requirements. Within assigned area: implements, supervises/monitors and maintains clinical practice and quality management standards, and staff competencies/development. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. In assigned area/function, supervises the operations and delivery of patient care services., 2. Ensures staff provide highest quality of care which complies with the Nurse Practice Act, TJC, federal/state/local requirements., 3. Establishes and maintains effective, collaborative relationships with physicians and other departments., 4. Collaborates with nursing and other departments to resolve patient care issues, meet access demands, provide convenient hours of operation, improve the cost structure and develop consistent policies and procedures., 5. Supervises and maintains patient care and quality service standards to meet members' and internal clients' expectations., 6. Acts as patient advocate resolving patient care issues., 7. Recommends and evaluates processes to improve systems and patient care results across the continuum of care., 8. Monitoring budgets and resource allocations and financial performance and identifies and recommends strategies to reduce costs and improve quality of care/service., 9. Supervises use and maintenance of equipment, supplies and medications., 10. Assists site Administrator in developing and maintaining the competency of all department staff., 11. Supervises and monitors the implementation of departmental polices and procedures which support the goals and business objectives of the department and organization., 12. Collaborates with physicians, Medical Director, Site Administrator, Direct of Ambultory Services, in developing the appropriate level of patient services and the day-to-day operations of the department., 13. Measuring and improving internal and external customer satisfaction., 14. Assists in managing and resolving human resource, labor relations, employee and department safety, and risk management issues., 15. Procure supplies and other materials needed for the medical group site at competitive prices and with reputable vendors., 16. Participate in development and implementation of long-range plans., 17. Assist in resolution of administrative and operational issues including the maintenance of clinic property, computer systems and installed software applications., 18. Participate in management or leadership meetings as directed or requested., 19. Ensure compliance with regulations and standards., 20. Serve as a liaison between site and external agencies., 21. Assists leadership develop clinic strategic plans and objectives based upon identified needs of patients., 22. Maintain the strictest confidentiality., 23. Responsible for the selection, hiring, orienting, training and supervision of all medical group staff (non-provider staff)., 24. Evaluate employee performance and recommend merit increases, promotions and disciplinary actions., 25. Resolves problems in administrative and clinical areas, 26. Organize and conduct regular staff meetings including setting the meeting agendas., 27. Ensure that staff is trained and operates in compliance with all government and other regulatory agencies., 28. Perform other duties as assigned. POSITION REQUIREMENTS A. Education • Associates degree in nursing required. Bachelor's degree from a four-year college and/or a professional certification requiring formal education preferred., • Current California RN license., • Current Basic Life Support for Providers, by American Heart Association (AHA), • Advanced Life Support certification (ACLS), by American Heart Association (AHA) B. Qualifications/Experience • Registered Nurse with at least 2yrs of clinical experience in a hospital, clinic, home care, nursing home setting or health facility within the last 5yrs., • Minimum 2 years of supervisory or management experience in a health care setting, • Has excellent observation, verbal and written communication skills., • Highly organized and ability to work independently., • Ability to work with people of diverse backgrounds., • Computer literate with proficiency in Microsoft Office, Google Suite, electronic medical records and ability to learn new applications easily., • Demonstrates ability to supervise and direct administrative personnel. C. Special Skills/Knowledge • Must be able to relate well to patients, clinicians, employees, and other professionals. Must be able to handle confidential issues with discretion. Must be able to understand the goals of the practice and work to obtain these goals independently as well as in collaboration with clinician partners. Must have working knowledge of managed care and other current health insurance arrangements. Bi-lingual in Spanish and English required. #LI-MM1

Pediatric MD or DO Opportunity The Pediatric Physician is a member of the interdisciplinary health care team which functions to meet the objectives of the programs in our facility. The Pediatric Physician will be responsible for providing complete clinical care for all patients under the direction of the Medical Director and by written protocols. Primary Duties and Responsibilities Obtain medical, social, and developmental histories of infants and children extending into young adulthood Perform physical exams and immunizations on all infant and children patients. Provide health education and counseling on pediatric services Completion of all relevant forms including appropriate disability, work restrictions, health status forms, etc. Management of all acute and chronic illnesses to and above community standards at all times. Consult with and Refer to appropriate specialist in regards to high risk or complex patients. Provide consultations to other Physicians, Nurse Practitioners, Physician Assistants, Medical Assistant Additional details: Required: Active California Medical License (M.D. or D.O.) or in the process of acquiring Active DEA License Board eligible or board certified in Family Medicine - Will not consider Internal Medicine physicians Scope: Newborns to age 20 Preference: Bilingual English/Spanish Active Medi-Cal providers Experience: Open to new grads and experienced providers We do not provide Visa sponsorship We qualify for state and federal loan repayment Schedule: Only full-time available, will not consider part-time Monday – Friday, 8:00 AM to 5:00 PM No night or weekend call 20-24 patients per day Depending on the site EMR (Amazing charts) or only paper charts with electronic prescriptions

StaffMed Health Partners is partnering with a community clinic in the Los Angeles Metro to recruit full-time Family Medicine Physicians. Candidates must be fluent in Spanish to meet the needs of the patient population. Position Highlights • Responsible for providing complete clinical care for all patients under the direction of the Medical Director and by written protocols., • Schedule: Flexible, may require some evening and weekends, • Management of all acute and chronic illnesses to and above community standards at all times., • Consult with and Refer to appropriate specialist in regards to high risk or complex patients., • Provide case management with other health care team members., • Provide consultations to other Physicians, Nurse Practitioners, Physician Assistants, Medical Assistant, • Diverse community with a strong need for bilingual care, • Compensation: $140-$145/hour plus benefits, • Employment Type: Permanent Full TimeCOMPENSATION, • Salary Range: $250,000 - $350,000 annually, • Comprehensive benefits package, • Sign-on bonus and relocation assistance negotiableQualifications, • Fluent in Spanish (required), • Board Eligible/Board Certified in Family Medicine, • Active California Medical License (M.D. or D.O.), • Active DEA License, • Current CPR/BLS certification, • This position requires 10 % travel outside the local area., • Commitment to the clinic’s mission of providing high-quality, accessible care to the communityThis opportunity is ideal for a bilingual Family Medicine Physician passionate about community health and seeking a long-term, stable role within a supportive and mission-driven environment. For additional information about this opportunity, you may email ahiggins@staffmedhp.com or call Alex Higgins at 214-499-1048. We look forward to speaking with you! #NE-SEM

We are seeking a Remote Medical Director to replace a retiring physician. This is a long-term, non-clinical role " you will not be seeing patients. While the work is primarily remote, candidates must live in the San Fernando Valley and be available for occasional on-site meetings or trainings. Key Responsibilities Review and approve prior authorization requests using clinical guidelines. Collaborate with nurses, physicians, and provider groups to support cost-effective, high-quality care. Help identify and coordinate care for high-risk patients. Participate in claims review, appeals, provider relations, and quality improvement. Act as a resource to providers regarding utilization management. Requirements • Doctor of Medicine (MD) degree., • Board Certification in Internal Medicine strongly preferred., • Minimum 5 years clinical experience; 2+ years in managed care or health plan setting preferred., • Deep understanding of prior authorization processes., • Strong communication, clinical judgment, and organizational skills., • Computer Savvy:Proficiency with MS Office; able to handle multiple projects in a fast-paced environment., • Must reside in the San Fernando Valley and be able to attend in-person meetings as needed.Compensation & Benefits Salary: $250,000"$300,000 annually (based on experience and location). Comprehensive benefits package including medical, dental, vision, 401(k), paid time off, life insurance, and professional development support.

KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Sr. Special Events Sales Manager in Anaheim, California. Summary of Position The Senior Special Events Sales Manager is responsible for leading high-level sales efforts for revenue-generating special events across all company properties. This role serves as a strategic sales leader within the department, driving complex, high-value business opportunities while supporting departmental revenue goals and long-term growth initiatives. In addition to managing a robust portfolio of key accounts, this position plays a critical role in mentoring junior sales team members, supporting the Director of Sales in strategic planning, and contributing to the development of sales standards, processes, and best practices. The Senior Special Events Sales Manager creates innovative, financially successful events while coordinating closely with all departments to ensure exceptional execution and client satisfaction. Responsibilities: Sales & Revenue Generation • Proactively pitch, negotiate, and book high-revenue private and public special events across various properties, • Consistently meet or exceed individual and departmental sales goals, • Lead negotiations on advanced contractual terms, financial structures, and revenue guarantees, • Identify and cultivate long-term, high-value client relationships, • Develop and execute strategic sales initiatives to drive new revenue streams Leadership & Strategic Support • Serve as a senior resource and mentor to Special Events Sales Managers and Coordinators, • Support the Director with forecasting, pipeline management, and strategic planning, • Assist in establishing sales standards and best practices, • Provide guidance on deal structure, pricing strategies, and risk assessment, • Contribute to departmental training and onboarding efforts Client & Market Development • Develop and maintain targeted client lists within assigned market segments, • Proactively solicit new business through calls, meetings, tours, and presentations, • Establish and manage preferred client programs and strategic partnerships, • Represent company at industry events and networking functions Event Coordination & Internal Collaboration • Draft, review, and manage event contracts, • Validate space availability and manage event calendars, • Communicate event details to all internal departments, • Collaborate cross-functionally to maximize financial outcomes Systems & Reporting • Maintain accurate account tracking and reporting, • Demonstrate advanced proficiency in Momentus Elite, Prismm, and related systems, • Monitor industry trends and recommend strategic adjustments Qualifications • Bachelor's Degree required, • 7+ years of progressively responsible experience in special events, hospitality, or entertainment sales, • Proven success closing high-value, complex event deals, • Strong leadership, mentoring, and negotiation skills, • Strategic thinking and business development expertise, • Proficiency in Microsoft Office Suite and event management systems

Clinical Risk Manager Role Overview: The Clinical Risk Manager is a dynamic professional who leverages their risk management expertise to enhance resident safety and reduce the risk of future litigation, improving operational efficiency in senior living communities. This role requires a proactive approach to identifying and mitigating risks through various methods. The Risk Manager will work closely with clients to help ensure timely implementation of risk management recommendations including 3rd party vendor services from VirtuSense and WoundRounds. This role requires a self-motivated individual who can seamlessly blend risk management knowledge with effective communication and relationship-building skills. The ideal candidate will be passionate about improving safety and quality of care in senior living environments while driving business growth through innovative risk management solutions. Key Responsibilities: • Conduct comprehensive on and off-site clinical risk assessments at long-term care communities to assess potential risks and areas for improvement., • Accurately maintain detailed client reports, including clear documentation of risk analysis and mitigation strategies., • Develop and implement proactive risk management programs, tools, templates, and trainings tailored to each facility’s unique needs., • Mentor and guide health professionals and staff in risk management principles and best practices., • Design and deliver engaging presentations to educate staff on best practices., • Build positive and supportive relationships with senior living operators during the sales process to secure buy-in and collaborate with clinical and operational teams post-binding to ensure successful implementation of risk management strategies., • Participate in scheduled meetings with underwriters to discuss accounts, renewals, and evolving risk management needs for each client., • Collaborate with claim staff to thoroughly review, strategically mitigate, and efficiently resolve potential claims., • Monitor and evaluate the effectiveness of implemented risk management strategies., • Stay up to date on industry trends, regulatory changes, and best practices in healthcare risk management. Required: • 3+ years in the senior living healthcare industry, • 3+ years in the professional liability insurance and risk management industry, • Proficient in Microsoft Office Suite, • Ability to travel 75% of the time, • Home office work area and high-speed internet capability, • Excellent written/verbal communication skills, • Ability to work independently and to interact with internal staff, department managers, and outside medical faculty on sensitive clinical practice issues. Preferred: • Nursing Home Administrator and/or Director of Nursing experience, • RN certified designation

Location: San Mateo Schedule: Full-Time | Exempt About Our Client: Our client is a mission-driven nonprofit organization dedicated to serving vulnerable populations and creating meaningful impact within the community. They are seeking a thoughtful, experienced HR leader who can serve as a trusted partner across the organization while helping ensure employee relations, compliance, and people practices are handled with care, consistency, and professionalism. Position Overview: The Director of Human Resources, Employee Relations & Benefits will serve as the organization’s primary employee relations expert and HR advisor, partnering closely with executive leadership on sensitive employee matters, compliance, investigations, performance management, and HR operations. This person will play a key role in creating consistent, compliant, and values-aligned HR practices while supporting leaders across the organization through coaching, conflict resolution, and policy guidance. The role will also oversee benefits administration, leave management, reporting requirements, and select HR operational initiatives. Key Responsibilities: Employee Relations & Investigations: • Serve as the primary point of contact for employee relations concerns and HR risk management issues, • Lead investigations from intake through resolution while ensuring appropriate documentation and follow-through, • Provide guidance and recommendations related to performance management, corrective action, and workplace concerns, • Partner with leadership on sensitive employee matters and policy exceptions Coaching & Leadership Support: • Coach managers and leaders through performance conversations, documentation, and conflict management, • Support and mentor HR team members as needed, • Provide interpretation and guidance related to HR policies and employment practices Leaves, Accommodations & Compliance: • Support ADA/FEHA interactive processes and partner on leave management, • Ensure compliance with California employment laws and HR best practices, • Oversee mandated reporting requirements including EEO-1, OSHA, and related compliance reporting, • Assist with policy updates, training needs analysis, and internal HR communications HR Operations & Process Improvement: • Improve HR processes, tracking systems, and documentation standards, • Ensure timely and accurate benefit enrollments and employee updates, • Partner on annual staffing analysis and HR budget planning, • Oversee workers’ compensation and on-the-job injury claims, • Support staff engagement initiatives and employee recognition events, • Provide oversight of HR operations in the absence of the VP Qualifications: • Strong HR experience with deep expertise in employee relations and workplace investigations, • Strong understanding of California employment law, leaves of absence, and accommodations, • Excellent coaching, communication, conflict resolution, and documentation skills, • Ability to manage highly sensitive situations with professionalism and discretion, • Experience working within HRIS systems and related HR technology platforms, • Strong organizational skills with the ability to manage multiple priorities simultaneously, • Experience within a nonprofit or mission-driven organization is preferred Compensation & Benefits: • Base salary range of $115,000–125,000 depending on experience, • Comprehensive benefits package, • Opportunity to join a collaborative, mission-focused organization making a meaningful impact in the community

Job Description Job Summary Under the Supervision of the Regional Maintenance Manager and / or Regional Maintenance Director, the Traveling Technician is responsible for performing general maintenance tasks. Responsibilities include work orders, quality unit turns, maintaining the grounds, conduct preventative maintenance, and assist with the construction/rehabilitation needs of the apartment community. Essential Functions This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description. Prepares vacant apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with a quality move-in experience. Collaborate with the Regional Maintenance Manager to coordinate the move-in schedule. Non-renovated unit turns need to be completed in 5 days and renovated unit turns completed in 30 days. All turns need to be tracked in Yardi. Assists in managing open service requests through Yardi. Work orders need to be completed in 24-48 hours. Ensure all work is completed according to SoCal Management standards. Follow up with management as needed on status of work and report, any potential issues/liabilities. Communicate with Regional Maintenance Manager to maintain an up-to-date supply inventory on all equipment, tools, and supplies for the property. Assist with schedule, monitor, and conduct preventative maintenance on various equipment, electrical, plumbing systems, HVAC, swimming pool(s), carpentry, dry wall, exterior structural and appliances. Assist with the completion of annual unit inspections and repairs. Ensure policies and procedures, as well as safety and compliance expectations are met. Report to Maintenance Manager and / or Community Manger any inoperable vehicles on property, leaks, mold, injury, criminal activity, and ensure incident report is submitted immediately. All keys must be secured, and no keys can be taken home with authorization from SoCal Management. Participate in safety meetings and perform all work duties in a safe and efficient manner, in accordance with company safety policies. Supervisory Responsibilities N/A Other Responsibilities Present a professional, efficient attitude to ensure resident satisfaction while working within company guidelines. Help conduct monthly lighting inspections and replacements of lights where needed. Respond promptly to resident concerns and requests. Help to keep work areas, maintenance shops, storage areas, equipment clean, and well organized. Communicates with management when a decision is needed for resolution. Comply with SoCal Management career apparel requirements. Performs other duties as assigned. Knowledge, Skills, and Abilities Ability to interact effectively with management, co-workers, visitors, and residents. Superior customer service skills. Strong attention to detail, organizational, time-management, and problem-solving skills. Ability to work independently. Demonstrates knowledge of federal, state, and local laws specifically Fair Housing regulations, building codes, environmental laws, and regulations. Ability to perform basic arithmetic skills such as measurements, addition, subtraction to do basic calculations. Ability to read/ speak/ write English language proficiently. Ability to work a flexible work schedule to include weekends, evenings, and holidays. Minimum Qualifications Required High school diploma required. 5-year experience performing the duties associated with a Maintenance Technician. Must be willing to travel throughout California. Certifications Must have a valid driver’s license with clean driving record. HVAC, and CPO certification preferred. Computer Skills Require knowledge of computer systems and applications. Demonstrate proficiency in the use of the Internet and Internet searches. Requires basic knowledge of Yardi. Microsoft Word, Microsoft Excel, and Microsoft Outlook. Prefer prior property management software knowledge. Requires basic typing skills. Ability to use desk computers, smartphones, telephone voicemail, fax, and copy/scanning machine. Physical Requirements While performing the duties of this job, the employee is regularly required to talk and hear. Will be required to use hands, fingers, feel, and reach with hands to perform job tasks. This position is very active and requires standing or walking for long periods of time (up to 8 hours). In addition, the position requires bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 60 pounds with assistance. Ability to lift below waist up to 59 pounds and above waist 36 pounds. Ability to push and pullup to 120 pounds of force. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work schedules may vary based on demands. Working conditions are normal for a fast-paced real estate management division. Mid to high level of stress during peak performance. Ability to use general maintenance tools, supplies and equipment such as, but not limited to hand tools, hammers, drills, saws, pressure washer, blowers, paint equipment, pool chemicals, ice removal equipment, ladders, landscaping equipment, sanders, and safety equipment. Handcarts are used to transport supplies. The physical demands described here are representative of those that must be met by an employee to successfully perform the essentials functions of the job. Working Conditions Building maintenance environment, indoor/outdoor, consisting of exposure to moving mechanical parts and seasonal temperature changes ranging from freezing to extreme heat. May be exposed to high places, toxic or caustic chemicals, and risk of electrical shock. While performing the duties of this job, the employee is frequently exposed to fumes, airborne particles, dust, and other possible irritants. The noise level in the work environment and job sites can be loud. Moving mechanical parts and vibration.

Responsive recruiter Replies within 24 hours Benefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Health insurance, • Paid time off LMHC looking for a leadership role? Want to bring your dog to work? Looking to continue to learn new therapeutic approaches as you build your career? Ellie is the place for you! Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways. Be part of this exciting new endeavor and enjoy an amazing work-life balance while making an impact in our community. Excellent benefits. Paid time off! A community of therapists to work with in a team environment. No more private practice isolation! As an Assistant Clinic Director at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination. Position SummaryThe Assistant Clinic Director is a mid-tier administrative and clinical role responsible for supporting the Clinic Director in the oversight of performance and operations of the clinic. This position supports the Clinic Director and clinic staff; assists with staffing needs; provides resource support, supervision, and operational oversight. Must be able to maintain a caseload of a minimum of (15?) client visits per week. Clinic Manager serves as an administrative task supervisor to clinicians at their designated clinic. Essential Duties · Maintain billable hours expectations of 18+ per week· Participate in the Ellie clinic manager meetings which includes reviewing clinic KPIs and clinic accounts receivable (client & insurance)· Conduct outreach and be comfortable establishing referral pathways, acting as an ambassador of the Ellie brand and on our clinic's behalf Supervise pre-licensed clinicians in compliance with licensing requirements Triage clinic staff’s administrative questions and concerns by connecting them to appropriate tools and resources· Billing/verifications review· Monitor client balances and work with staff to obtain payment· Troubleshoot client issues within Valant, Teams, Outlook, and with billing teams as needed· Collaborate with clinic director to support clinic in positive culture building (celebrations, anniversaries, community activities/events, team building activities, etc.)· Monitor clinic capacity and practice patterns in support of the clinic director in hiring to meet FTE staffing requirements (office space and client waitlist)· Partner with clinic director to monitor clinic staffing (Caseloads, hiring, office space and waitlists)· Coordinate with clinic director to support the hiring process; this includes screening, interviewing, and onboarding processes· Coordinate office supply orders for clinic (ordering and monitoring)· Monitor and maintain the Lobby, Kitchen and common areas· Co-facilitate clinic meetings and facilitate consultation groups, supervision and including documentation via Valant· Collaborate with clinic director to maintain organizational policies and procedures· Audit documentation for clinic in Valant to ensure compliance and compliance.· Cross trained on intake process and client acquisition so they can supplement assistant clinic manager when additional support is needed (sick or on vacation)· Additional duties as assigned Qualifications · Master’s degree or higher in a mental health discipline· Active clinical licensed in state of Massachusetts (LICSW, LMHC, PsyD) for a minimum of 3 years. · Strong problem-solving and leadership skill sets· Excellent verbal and written communication skills· Excellent interpersonal and leadership service skills· Excellent organizational skills and attention to detail· Excellent time management skills with a proven ability to meet deadlines· Ability to adapt well in a high-paced and changing environment· Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams Additional Information An ideal candidate for this role would have a passion for our mission and personal values that match ours. Ellie Mental Health has a goal to make getting mental health care the norm by crushing the stigmas surrounding seeking mental health care. Our mission is to compassionately transform the culture of mental health care by providing creative solutions that make wellness accessible in every community. Our core values emphasize impactful connections that allow us to fill the gaps in our communities and make a real difference. These values are creativity, authenticity, humor, compassion, acceptance, and determination. Flexible work from home options available. Compensation: $77,800.00 - $96,000.00 per year Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role! We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too! Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers. We have created a culture that reminds us that our employees are our leaders! Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.” Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health. In short, we’re just people helping people. Wanna join the herd?

Remote, US-based position. Candidates must already live in the United States. #LI-Remote “Must be authorized to work in the US” No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time. At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. Lexipol is seeking a seasoned, hands-on Technical Product Manager to drive product strategy and development on our SaaS-based Training product for the public safety market. In this role, you will work with software developers and stakeholders to help develop product strategy, build new features, and execute technological initiatives for an established product with rapidly growing revenue. You will bridge the gap between engineering and stakeholders, transforming business concepts into functional product updates that deliver value to our customers, and translating technical jargon into business goals for an executive audience. This position is fully remote with occasional travel to corporate office in Frisco, TX. Ideal candidates should combine knowledge of modern software development with best practices and business-driven prioritization to drive innovation and thrive in a fast-paced entrepreneurial environment. Successful candidates should be curious self-learners who thrive in a collaborative environment, know how to communicate up, down, and across an organization; pose thoughtful questions; and aren’t afraid to seek out answers proactively through data. This position is remote with occasional travel to the corporate office in Frisco, TX. Role & Responsibilities: • Help define the vision, strategy, and roadmap for Lexipol’s Training software solution within the context of the overall Lexipol portfolio, • Work across multiple teams and with external software developers to drive software development and deliver solutions that meet the needs of customers in a scalable, sustainable way across the customer base, • Manage and report progress on multiple roadmaps with competing resources, • Document product requirements and write clear user stories to keep the team aligned and focused, • Become a subject matter expert and trusted advisor for the Training product, specifically Lexipol’s FTO and Training Tracking software, • Manage and report on milestones from start to finish, managing scope, ensuring quality, and driving on-time delivery, • Proactively identify, track, and clear risks and dependencies, • Follow a robust testing and release process for all deployments, • Scope and implement improvements and changes as required, • Ensure proper data collection and monitoring tools and dashboards are in place, • Communicate effectively with technical and non-technical stakeholders, • Ensure visibility of work and its status in our systems of record, • Conduct product update presentations and gather feedback and data on success metrics, • Ensure appropriate, regular cadence of communication across all stakeholders, • Guide timely escalation and/or negotiation up the chain when needed Minimum Qualifications: • 3+ years of experience driving software delivery from ideation to completion at an enterprise SaaS/PaaS organization, • 3+ years of experience working within an Agile framework (Kanban and Scrum) as a product owner, product manager, engineer, or subject matter expert, • Strategic thinker with experience balancing and prioritizing short-term solutions while keeping the long-term vision in mind, • Ability to effectively prioritize and organize work for self and others in a highly dynamic environment, • Technically proficient with a proven track record of working with engineering and non-technical teams alike, • Superior problem solving and troubleshooting skills and the ability to exercise sound judgment to manage issue resolutions, • Highly motivated, detailed individual with the proven ability to think creatively toward solving technical and structural problems with customer needs driving solutions, • Excellent oral and written communication skills to clearly explain complex issues, progress reports and technical roadmaps to a variety of audiences up to and including executive leaders across the organization, • Experience overcoming the challenges of managing projects with remote and global team members Preferred Qualifications • Experience designing and/or configuring front end and backend SaaS products, • Experience delivering API-based data integrations, • UI/UX skills for mockups and rapid prototyping, • Experience using JIRA and Confluence, • Familiarity with public safety a strong plus, • Experience with data analysis and algorithms a strong plus, • Experience with AI a strong plus, • Preferred certifications in one or more: Agile Scrum Product Owner, Kanban, Scaled Agile, PMI-ACP Key Performance Objectives:, • Help develop and own the Training product roadmap; measured by working with Senior Director of Product to create and ratify an Executive Leadership Team-approved strategic roadmap for the product, • Prioritize software development work to align resources with strategic roadmap objectives and milestones; measured by how closely delivered software product updates align with roadmap objectives, • Ensure the Go To Market team has a clear understanding of effective product positioning in the market, competitive analysis, pricing, and other strategic information; measured by holding quarterly check-ins with the broader go to market team around these discussion pointsEmployee Value Proposition, • The Solutions Management team is a high-performance team focused on supporting public safety organizations with high quality training products to enable organizational success. What you do here matters., • This is a role with an opportunity to lead projects as a foundational member of our Solutions Management Learning team., • You will have the opportunity to hone your influence and collaboration skills across the company., • This role reports to the Director, Solutions Management, who will be your champion and offer mentorship to elevate your skills.Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. Targeting base salary of $110,000 plus annual bonus. About Lexipol Lexipol is the leader in advancing total readiness for public safety agencies, helping leaders reduce risk, ease administrative burdens, and strengthen community trust. Trusted by more than 12,000 agencies nationwide, Lexipol delivers a unified platform that integrates policy, training, wellness, and reporting to simplify operations and support data-informed decisions. By equipping leaders and teams with the tools, insights, and support they need, Lexipol makes readiness possible—today and for whatever comes next. Learn more at _. Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-KD1

About Instruqt At Instruqt, we believe the future of enterprise growth will be built on experience, not explanation. We power hands-on product experiences for developer-first software companies like Elastic, MongoDB, Datadog, and HashiCorp. Our platform helps marketing, sales, and education teams turn product adoption into revenue acceleration. We are a fast-growing SaaS company (~$8M ARR in 2025, 122% NRR, 94% logo retention) building the category-defining platform for hands-on product adoption. Location: Remote (US, Canada) - East Coast Preferred We are now hiring a Senior Customer Success Manager / Architect to help drive expansion, retention, and measurable ROI across our strategic customer base. The Role This is not a traditional “check-in and QBR” CSM role. This is a revenue-impacting, expansion-focused, value-driven role responsible for: Protecting and growing $50K–$500K+ ARR accounts Driving measurable adoption across GTM teams (Marketing, Sales, Education) Own the customer journey from Onboarding to Expansion Proving ROI in business terms Turning champions into advocates You will manage a portfolio of developer-first software companies and serve as a strategic advisor to Marketing, Sales Engineering, and Customer Education leaders. What You’ll Own: Retention & Health Maintain >95% gross retention across your book Identify churn risk early (budget, adoption gaps, technical blockers) Drive executive alignment and renewal strategy 120+ days in advance 1. Expansion Revenue Drive land → expand motion across GTM departments Identify upsell opportunities tied to: Increased usage New use cases (Marketing → Sales → Education) Strategic initiatives Partner with AEs to close expansion deals ($50K–$500K+ ARR) 1. Adoption & Time-to-Value Own onboarding for strategic accounts Ensure successful adoption and utilization of new product and feature releases. Reduce friction in content creation and scaling 1. ROI & Executive Alignment Quantify value with your customers in terms of: Reduced churn Increased pipeline Higher win rates Faster onboarding Run executive QBRs tied to measurable business impact 1. Advocacy & Champions Develop multi-threaded relationships Cultivate referenceable customers Contribute to case studies and referrals What “Great” Looks Like: In your first 12 months, you will: Maintain 95%+ logo retention Contribute meaningfully to 120%+ NRR Drive at least 2–4 expansion motions across your portfolio Elevate conversations from “lab usage” to “revenue impact” Build trusted advisor relationships with Director+ level stakeholders Who You Are: Experience 5+ years in Customer Success, Account Management, or Strategic Consulting Experience managing $100K+ ARR SaaS accounts Experience selling or supporting technical products (DevOps, Data, Security, Cloud Infra preferred) Comfortable working with Sales Engineers and technical stakeholders Skills Strong business acumen, can tie product usage to revenue impact Confident in executive conversations Data-driven and analytical Expansion-oriented mindset Clear, structured communicator Bonus Experience supporting Marketing or DevRel teams Familiarity with developer tools Background in technical education or enablement Sales or Sales Engineering experience Why This Role Matters Instruqt’s growth depends on: Expansion inside existing accounts Increased product adoption across GTM teams Clear ROI storytelling Strong champions who bring us into new companies Customer-centricity is central to our growth strategy. This role is critical to unlocking the next stage of expansion. Compensation Competitive base salary Performance-based variable tied to retention and expansion Equity participation Remote-first culture High-impact, high-visibility role If you want to build category-defining customer relationships at a company shaping the future of product adoption, we’d love to talk. Your application has been successfully submitted! _

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director (Staffing Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Staffing Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance. Administrative • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Perform other duties as assigned. EXPERIENCE: • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create, • Stay Team-Oriented: Collaborate and appreciate each otherWhat Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Job DescriptionDescription: JOB TITLE: Shelter Supervisor (Full-Time) REPORTS TO: Director of Housing SCHEDULE: Sunday-Thursday (9:00am-5:30pm) LOCATION: Los Angeles, CA, Meadow at Melrose, On-site STATUS: Full-time, 40 hrs/wk, Exempt DRIVER POSITION: Yes [If yes, see driving policy below] SALARY RANGE: $70,304 Annually ABOUT US: Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs. SPY is a unique social impact agency that values community collaboration, and a deep commitment to the wellbeing of youth. If you have the skills, passion, and collaborative spirit, join our growing team. ABOUT THE ROLE: The Shelter Supervisor oversees daily operations of a 24-hour, 60-bed interim housing program for transitional age youth, ensuring resident and staff safety, supervising team members, supporting case management, and maintaining program compliance. The ideal candidate has experience with at-risk populations, trauma-informed care, and managing residential programs, preferably serving youth experiencing homelessness. WHAT YOU’LL DO: • Oversee day-to-day program operations, ensuring a safe, clean, and welcoming environment for residents, staff, and visitors., • Supervise, coach, and evaluate a team of resident coordinators, support staff, and case managers., • Provide trauma-informed guidance and crisis intervention to staff and residents, including de-escalation, mediation, and after-hours support as needed, including driving to and responding to site-related emergencies when required., • Ensure program policies, procedures, and site protocols are consistently followed and updated in alignment with contracts and best practices., • Ensure staff are conducting regular room checks to monitor resident safety and well-being; checks are typically performed hourly overnight and at key times during the day, in accordance with program policies and licensing requirements., • Ensure staff are accurately updating program logs, documenting resident interactions, incidents, and other relevant information in a timely manner., • Collaborate closely with case management staff to support resident intakes, move-ins, discharges, and referrals, ensuring residents are connected to housing and community resources., • Drive to and attend internal meetings, community partner meetings, trainings, inspections, and other off-site obligations as required., • Monitor resident engagement in services, encouraging participation in programming, workshops, and case management., • Manage program compliance, quality assurance, and data integrity; ensure timely and accurate completion of HMIS and internal documentation., • Support preparation for audits, inspections, and program reporting, ensuring contract deliverables and outcomes are met., • Conduct regular staff check-ins, team meetings, and provide opportunities for training and professional development., • Maintain program budgets and monitor expenses in alignment with financial guidelines., • Provide on-site coverage as needed, including nights and weekends, to ensure continuity of operations and resident support when shifts are open., • Other duties as assigned to support the mission of the organization.Requirements: WHAT YOU’LL NEED: • Commitment to the mission, vision, and values of SPY with a passion for housing justice and youth empowerment., • Bachelors Degree in Social Work, Psychology, Sociology or related field is preferred (lived experience or related work experience is strongly considered), • 3-4 years of experience providing direct services to high-risk transitional age youth (TAY) is required., • 3-4 years of experience accessing social services (homeless services, DCFS, probations, DPSS,, • Demonstrated Knowledge of best practice models including: Housing First, Positive Youth Development, Authentic Youth Engagement, Motivational Interviewing, Harm Reduction, Trauma-Informed Care, Critical Time Intervention., • Strong communication, leadership, and organizational skills with the ability to foster a collaborative team culture., • A self-starter who is prepared to drive innovative solutions within the organization, • An ability to work in a fast paced environment requiring flexibility, problem-solving, and effective crisis management. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: • Prolonged periods of sitting at a desk and working on a computer., • Changes in the environment, such as the office or outdoors., • Physical effort/lifting, such as sedentary- up to 15-20 pounds at times. SPECIAL CONDITIONS: Mandated Reporting Requirements: All SPY employees are mandated reporters and are legally required to report any reasonable suspicion of child, elder, or dependent adult abuse or neglect. COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. Please submit proof of vaccination to HR@safeplaceforyouth.org. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are not guaranteed. Driver Positions: Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record. For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued. NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee’s introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will. Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time. BENEFITS & PERKS: Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and ample paid time off. We also offer unique perks including professional development opportunities that are tailored to your individual career growth. EEO STATEMENT: All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law. Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. Please include references in your application

The Opportunity We are seeking a proactive and experienced Occupational Health & Safety Manager to foster a safe and compliant work environment across our U.S. retail operations. This role offers an opportunity to lead impactful safety programs, strengthen workplace practices, and promote a culture of health and safety across all stores and support center office. Reporting to the Director, HR, the Occupational Health & Safety Manager will oversee the development and execution of safety initiatives for stores across Washington and California. This role is responsible for ensuring compliance with all applicable regulations, including those set by Occupational Safety and Health Administration (OSHA) and California Division of Occupational Safety and Health (Cal/OSHA), while driving continuous improvement in workplace safety standards. The Occupational Health & Safety Manager will collaborate closely with Store Operations, Human Resources, Facilities, and Food Safety teams to implement safety programs, conduct inspections, deliver training, and investigate incidents. Acting as a key partner across departments, this role supports multiple locations and plays a critical role in reducing workplace risks and building a strong, proactive safety culture throughout the organization. You Will Safety Program Management • Lead the development and continuous improvement of company-wide health and safety programs., • Ensure full compliance with federal, state, and local safety regulations., • Oversee key safety programs such as IIPP, APP, Hazard Communication, Emergency Action Plans, Lockout/Tagout, Bloodborne Pathogens, Heat Illness Prevention, and Workplace Violence Prevention., • Stay current with regulatory changes and proactively update policies and practices. Inspections & Risk Assessment • Conduct regular safety audits across stores, back-of-house operations, and office locations., • Identify risks and partner with leadership to implement practical, timely solutions., • Assess safety conditions in areas such as food preparation, equipment use, material handling, and office environments., • Drive ergonomic and injury prevention initiatives to support employee well-being. Incident Management & Reporting • Lead investigations into workplace incidents, injuries, and near misses., • Identify root causes and implement preventive measures to reduce recurrence., • Maintain accurate safety records, including OSHA logs and reporting., • Analyze trends and recommend improvements to strengthen overall safety performance. Emergency Preparedness • Develop and maintain emergency response plans for stores and office locations., • Organize and lead drills (e.g., fire evacuation, emergency response exercises)., • Ensure employees are prepared and emergency equipment is properly maintained. Training & Awareness • Deliver engaging safety training for employees and leadership., • Promote a strong safety culture through ongoing awareness and store-level initiatives. Regulatory Compliance • Act as the primary point of contact during OSHA and state inspections., • Support audits, manage documentation, and ensure timely follow-up on any findings. Workers’ Compensation & Prevention • Partner with HR to support workers’ compensation cases and return-to-work programs., • Use data and insights to drive injury prevention strategies across locations. Cross-Functional Collaboration • Collaborate with Store Operations, HR, FSQA, and Asset Protection to integrate safety into daily operations., • Support the safe rollout of new equipment, processes, and store layouts. Other Duties • Take on additional responsibilities as needed to support overall safety and operational goals. You Should Have / Be • Bachelor’s degree in Occupational Health & Safety, Environmental Health, Industrial Safety, or related field is required., • 5+ years of hands-on occupational health and safety managerial experience in retail, food manufacturing, grocery, hospitality, or distribution environments required., • Proven experience supporting multi-site operations, with the ability to manage priorities across multiple locations.., • Strong and working knowledge of OSHA regulatory standards, Cal/OSHA safety requirements, workplace injury investigation, safety training program development, OSHA recordkeeping requirements, and hazard identification and risk mitigation., • Strong incident investigation and hazard assessment skills., • Ability to deliver training and safety education programs promptly., • Strong communication (verbal & written) and interpersonal skills., • Ability to influence and partner with operational leaders., • Strong organizational and problem-solving skills., • Must possess a valid Class C driver’s license and maintain a driving record that meets company insurance requirements., • Ability and willingness to travel regularly to store locations in California and Washington, including driving between local store and office locations and traveling by commercial airline for business trips, including occasional overnight travel. Preferred Qualifications • Certifications such as Certified Safety Professional (CSP), Occupational Health & Safety Technologist (OHST), or similar recognized safety credentials are strongly preferred., • Bilingual in English & Chinese or Spanish is preferred. Physical Requirements The physical demands described below are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations will be provided in accordance with applicable federal, state, and local laws. • Ability to move throughout retail store, warehouse, and office environments to conduct safety inspections and observations., • Ability to stand and walk for extended periods while inspecting store departments, including produce, meat, seafood, bakery, kitchen, and receiving areas., • Ability to occasionally climb stairs, use ladders, and access elevated areas when conducting safety inspections., • Ability to occasionally bend, kneel, crouch, or reach to examine equipment, workstations, or storage areas., • Ability to occasionally lift and carry items weighing up to approximately 25 pounds (e.g., safety equipment, training materials, or inspection tools)., • Ability to work periodically in environments with varying temperatures, including refrigerated and freezer areas., • Ability to operate a computer and other office equipment for extended periods when preparing reports, safety documentation, and training materials., • Ability to visually observe workplace conditions and read safety documents, labels, and inspection materials., • Ability to communicate verbally and in writing with employees, management, and external agencies regarding safety matters. Shift • 5-day work week (Monday to Friday), 9:00am – 5:30pm (Actual working hours may vary slightly by department, depending on operational needs.) Benefits • Competitive Wages, • Discretionary Bonus, • Paid Holiday, • Paid Time Off (Annual Vacation, Sick, Marriage, Bereavement Leave), • Medical, Dental & Vision Care, • Life & AD&D Insurance, • 401(k) Retirement Plan and employer matching, • Employee Assistance Program, • Paid Training & Learning, • 10% Off In-store Staff Purchase Discount, • Birthday Celebration, • Service Tenure Award, • Team Building Events *Conditions may apply to some of these perks. Safety Statement • Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centers and Warehouse & Distribution are as safe as possible., • T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law. Limitations & Disclaimer This job description is intended to describe the general nature and level of work performed by individuals assigned to this position and is not an exhaustive list of all duties, responsibilities, or qualifications required. The Company reserves the right to modify, add, or remove duties and to assign other responsibilities as business needs change, in compliance with applicable federal, state, and local laws. The Company will provide reasonable accommodation in accordance with applicable law. Compensation and benefits are determined based on factors such as education, experience, skills, qualifications, internal equity, and business needs, and are administered in compliance with applicable pay transparency and wage disclosure laws. Nothing in this job description alters the at-will employment relationship, creates a contract of employment, or guarantees employment for any specific duration.

FORTIS Resource Partners is a boutique recruiting firm supporting successful companies in Southern California. Our client is seeking an experienced leader in Payroll & Human Resources to join their dynamic company. EMPLOYMENT TYPE: Full-Time, Direct Hire BENEFITS: 401k match, Medical, Dental, and Vision COMPENSATION: $150-170k (depending on experience) WORK MODEL: Onsite to start, Hybrid up to speed and established LOCATION: Anaheim, CA The Opportunity A growing, operations-driven organization is seeking a Payroll & Human Resources Director to lead Payroll execution, HR operations, and Labor Compliance across a complex, multi-site environment with a union and non-union population. This role works closely across finance, operations, and workforce management, with a strong emphasis on accuracy, compliance, and risk mitigation. This position is ideal for a hands-on leader who thrives in highly regulated environments and can bring structure, consistency, and scalability to payroll and HR processes while partnering closely with executive leadership and field teams. What You’ll Own: • Oversee full-cycle payroll processing across a diverse workforce, including union, prevailing wage, and non-union employees, ensuring accuracy and compliance across multiple job sites, • Drive process improvements across Payroll and HR systems, including strengthening internal controls, standardizing procedures, and improving overall efficiency, • Manage certified payroll reporting and related compliance requirements, including wage determinations, fringe calculations, and agency submissions, • Interpret and apply collective bargaining agreements, including wage rates, benefits, deductions, and work rules across multiple unions, • Ensure compliance with California wage and hour regulations, including overtime, double time, meal/rest break requirements, and final pay obligations, • Partner closely with finance to align payroll with job costing, labor allocations, and project-level reporting, supporting accurate cost tracking and forecasting, • Oversee payroll-related audits, agency inquiries, and compliance reviews, maintaining a high level of audit readiness at all times, • Manage payroll taxes, garnishments, workers’ compensation reporting, and year-end processing (W-2s, 1099s), • Serve as a key advisor on labor compliance, supporting leadership with interpretation of union agreements, contract requirements, and workforce-related risk, • Support employee relations matters including investigations, disciplinary actions, and terminations, with a focus on mitigating legal and regulatory exposure, • Ensure compliance with federal and California employment laws, including leave programs, classification standards, and employee protections, • Lead recruiting, onboarding, and retention efforts across both field and corporate teams, • Partner with operations and safety leadership to support workforce compliance, training initiatives, and safe job site practices, • Monitor workforce trends including overtime, turnover, absenteeism, and labor cost drivers, providing insights to leadership, • Lead, mentor, and develop payroll and HR team members while establishing clear processes, accountability, and performance expectations What You Bring: • 8–12+ years of experience in Payroll and HR leadership within a regulated, manufacturing or construction environment, • Bachelor’s Degree in HR, Business, or related field; Master’s Degree preferred, • Experience working with both union and non-union populations, • Deep knowledge of payroll compliance, including Certified Payroll, prevailing wage, and union environments, • Experience interpreting and working within collective bargaining agreements, • Strong understanding of California wage and hour laws and employment regulations, • Proven ability to operate in audit-heavy, compliance-driven environments with a high level of accuracy and accountability, • Strong leadership skills with the ability to mentor teams and partner cross-functionally with operations, finance, and executive leadership, • Experience supporting large-scale or multi-project environments (preferred), • Experience with Sage ERP or similar a plus, • Professional certifications such as CPP, SHRM-SCP, or SPHR (preferred) FORTIS Resource Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

🛩️ Director of Materials 📍 Los Angeles County, CA 💼 Full-time | On-site | Relocation assistance provided Why Join Us My client is a high-growth aerospace and defense-tech company developing advanced autonomous hardware platforms for mission-critical applications. The team has scaled quickly over the past year and is now looking to bring on a Director of Materials to lead and scale its materials organization across production planning, inventory, logistics, warehouse operations, shipping/receiving, and material flow. This is a hands-on leadership role for someone who can build structure, implement best practices, identify gaps, and help support production scale-up in a fast-moving manufacturing environment. What You'll Own • Own and scale core materials management functions, including materials planning, inventory, warehouse, logistics, shipping/receiving, and production planning., • Identify team gaps and present data-backed recommendations for hiring, process improvements, and operational changes., • Build and improve processes around SIOP / S&OP, demand planning, material readiness, and production alignment., • Develop KPIs, dashboards, and reporting around inventory health, shortages, material risk, and team performance., • Partner cross-functionally with manufacturing, quality, engineering, program management, and supply chain teams., • Support new product introduction (NPI) of complex hardware into manufacturing and production., • Improve material flow, inventory accuracy, planning discipline, and overall operational accountability., • Ensure all shipping activities comply with aerospace industry standards and regulatory requirements., • Lead, mentor, and scale a hands-on team in a high-growth aerospace manufacturing environment. Requirements • Bachelor’s degree in Operations, Business, Engineering, Supply Chain Management, or related., • 10+ years of experience in materials management, supply chain, logistics, production planning, or operations within aerospace, defense, or highly regulated manufacturing., • 5+ years of leadership experience managing and developing cross-functional materials, planning, logistics, inventory, warehouse, or production teams., • Strong understanding of SIOP / S&OP, production planning, inventory management, logistics, and material flow., • Proven experience directing warehouse operations, shipping/receiving, inventory control, and materials availability., • Strong track record building out processes from the ground up in a scaling manufacturing environment., • Experience using data to identify gaps, reduce risk, and improve performance., • Comfortable operating in a hands-on manufacturing environment while supporting fast-paced operational execution., • Highly analytical, self-directed, and able to bring structure and clarity to ambiguous environments. Nice to Have • Experience with aerospace components, defense hardware, robotics, autonomous systems, or similarly complex technical products., • Exposure to DoD, government-funded, or export-controlled programs., • Lean Manufacturing, operational excellence, APICS, or Six Sigma certifications. ITAR Clause To conform to U.S. Government export regulations, including the International Traffic in Arms Regulations (ITAR), applicants must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable.

About: REACH - Resource for Education, Advocacy, Communication, and Housing https://reach.services/ Helping People with Disabilities & Their Families Since 1969 Since 1969, REACH Services has embraced every individual as a unique opportunity for growth! We tailor our support to empower those with lifelong disabilities through effective communication, vibrant community programs, and nurturing residential services. Together, we help everyone shine and lead fulfilling lives. At REACH Services, we understand the challenges of seeking therapists and classes that foster personal growth. Traveling for help can be exhausting! That’s why we’re your one-stop solution for all your wellness needs. Discover comprehensive services designed to enhance your journey towards a fulfilling life all in one place. REACH envisions a world in which all people see themselves and others as valued, integrated members of society. Through our mission, we aim to transform the lives of individuals with diverse abilities by helping them discover their voices and realize their dreams. Position Summary: REACH has a vision, mission, strategic plan, and path it wishes to embark upon. The Director of Human Resources, under the direction of the Executive Director, is responsible for making these plans and goals actionable, managing, overseeing, and advancing the company's short- and long-term strategic plan and initiatives. This is a senior leadership position within REACH and is charged with leading the Human Resources department in alignment with the strategic goals of the organization to foster the attainment of REACH’s mission. The Director of Human Resources aligns business objectives with employees and management in designated business units, formulates partnerships across the HR function, maintains business literacy about the departments’ financial position, midrange plans, culture, and competition, maintains high customer satisfaction levels, provides high-quality services meeting REACH’s quality standards, collaborates with external and internal partners, and analyzes industry trends to align with organizational strategic priorities. Minimum Essential Duties and Responsibilities: The essential functions include, but are not limited to the following: Leadership and Inspiration • Lead, direct, and inspire staff., • Demonstrate the ability to work collaboratively both internally and externally. Customer Service and HR Team Management • Lead the Human Resources team to achieve high levels of customer service. Consultation and Guidance • Consult with Managers and Directors, providing Human Resources guidance when appropriate., • Provide day-to-day performance management guidance to Supervisors, Managers, and Directors (e.g., coaching, counseling, career development, disciplinary actions). Trend Analysis and Solution Development • Analyze trends and metrics in partnership with Leadership to develop solutions, programs, and policies. Employee Relations and Investigations • Manage and resolve complex employee relations issues., • Conduct effective, thorough, and objective investigations. Payroll Oversight, HRIS, and Coordination • Oversee and coordinate payroll processes in collaboration with Finance, ensuring accurate employee compensation, timely processing, and compliance with all applicable laws and company policies., • Maintain accurate employee records related to salary changes, benefits, and timekeeping to support payroll operations., • Review and approve payroll data to ensure accuracy prior to final processing., • Serve as a liaison between HR and Finance for payroll-related inquiries, audits, and reporting. Risk Mitigation/Management & Legal Compliance: • Maintain in-depth knowledge of legal requirements related to the day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance., • Partner with General Counsel as needed/required. Work Relationships and Morale • Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. HR Policy and Approvals • Develop new policies as needed to address emerging issues or changes in the workplace environment., • Provide HR policy guidance and interpretation., • Review and approve terms for new hires, promotions, and transfers., • Insurance and Benefits Management, • Oversee employee benefits programs and ensure they align with legal requirements., • Manage workers' compensation claims and coordinate with insurance providers. Operational Support • Provide guidance and input on department/agency restructuring, workforce planning, and succession planning. Training and Development • • Identify training needs for departments and individual executive coaching needs., • • Develop a framework for the professional development needs of the organization., • • Participate in the development, evaluation, and monitoring of training programs to ensure success and follow up to ensure training objectives are met. Budget Oversight • Oversee the department budget, ensuring financial resources are effectively allocated and managed. Other Duties • Perform other related duties as assigned. Minimum Education and Qualifications (Knowledge, Skills, and Abilities) • Experience resolving complex employee relations issues., • Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws., • Bachelor's degree required. Master’s degree preferred in a related field., • SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP) credential, PHR Certification or ability to obtain certification within one year of employment. Other Requirements • Must be at least 18 years of age, successfully complete health, and fingerprint screenings, show evidence of current First Aide/CPR certification, and complete a Criminal Record Statement prior to employment., • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies., • Knowledge of payroll software, such as Paycom, and the ability to navigate and utilize system features effectively., • Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Proficient with Microsoft Office Suite. Compensation: The estimated annual salary is estimated at $100,000- $1115,000 per year, representing the range. The actual starting rate of pay may vary based on factors that include, but are not limited to, the position offered, work experience, education, training, and commensurate experience. Powered by Talent Xpanse www.talentxpanse.com (Talent Acquisition & Recruiter Partner) REACH Services, Talent Xpanse, and clients is an Equal Opportunity Employer and is committed to providing a workplace that is compliant and free of discrimination and harassment. All qualified applicants are evaluated for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, medical condition, genetic information, marital status, age, veteran status, or any other protected characteristic in compliance with federal and California law.

Business Overview KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at _ Position Summary We are looking for you - dynamic, best-in-class talent - to join the growing Commerce team as a Manager. In this role you will be responsible for managing Sr. Associates & Associates and supporting in the development, planning, buying, executing and measuring media plans for designated shopper/commerce media clients. You will support the Associate Director/Director in the strategic and tactical development of each retail plan. You’ll work closely with national Planning and Buying teams to allow for holistic Commerce media function. The Commerce team is a specialty group that focuses on the planning, buying, execution and measurement of Commerce media. Commerce media is any specific media elements that are retailer focused/tagged. This can be in-store signage such as a coupon machine or shelfblade, a billboard driving shoppers to a Walmart store, digital ads (search, display, OLV/STV, etc) on Amazon or Kroger.com site via managed or self service, tapping influencers that support certain retailers or working with shoppable technology companies to ensure ease of conversion. The team supports client’s commerce/shopper/customer marketing teams—our end goal measuring product sales both online and in-store. Who You Are A passionate and driven professional, you excel at translating client business objectives at the senior level into Commerce daily tactical execution, to drive sales online and in-store. You’re ready to challenge the status quo to produce world-class campaigns for high profile brands and take pride in your ability to clearly articulate the outcomes of the tactics and the strategy to the client as the day-to-day client lead. You thrive in a multi-functional role and enjoy training and coaching team members to ensure flawless tactical execution. Responsibilities Retail Media Knowledge o Knowledge of multiple retail media networks & their platforms, may include Amazon, Walmart, Roundel, Kroger, etc. o Seasoned experience with self-service search platforms for both retailer specific (e.g. WMC, Roundel Media Studio, etc.) as well as aggregators (e.g. Criteo, Citrus, Pacvue, Skai, etc.) o Comfortable and knowledgeable with D2C platforms (e.g. Google, Bing, Shopping, etc.) o Understands individual RMN capabilities across tactic, targeting, reporting methodology, etc. · Account Management & Strategy o Active participant in development, presentation, management and measurement of omnichannel commerce media programs and defines program objectives and strategies consistent with brand marketing objectives o Ensures strategic consistency across all elements of plan development and implementation o Participates in and guides Senior Associate during campaign buildout inclusive of keywords/targeting. Coaches Senior Associate campaign creation and search strategy to get best plan for client o Takes learnings from previous campaigns and apply to next campaign o Proactively identifies growth opportunities and shares ideas for potential test and learns o Delivers an effective detailed media plan, inclusive of tactics, audiences, flighting, KPIs, etc. that drives client performance o Contributes to the creation of client ready materials (e.g. presentations, reporting, etc) and delivers client communications o Serves as first check for client documents ensuring accuracy and ease of understanding information o Ability to tailor client presentations to the audience (i.e. Senior Level vs. Junior Level) o Supports in establishing and implementing best practices within client accounts o Ability to assess and rank issues and tasks in order of importance for taking action and escalating as needed o Anticipates, recognizes, and clearly defines problems using various techniques to systematically analyze, weigh alternatives and propose solutions o Work with Senior Associate to update any status documents and timelines whether internal or client facing. Responsible for ensuring all tasks are captured and tracking toward completion o Implements team and client centric processes to ensure accuracy of all deliverables (e.g. client documents, budget stewardship/management/client billing), improve overall team performance and minimize risk of human error through consistent implementation of QA guardrails · Execution o Supervises buying process and stewardship for media programs to ensure original objectives are being met § Oversees and participates when needed in daily campaign & budget management including optimizations o Oversees and assists Senior Associate with building campaigns within relevant search platforms. Responsible for ensuring campaigns are built out correctly within platform o Oversees coordination of creative assets between client, creative agencies and partners § Provides copy ideas for specific campaigns when appropriate o Monitors pacing to ensure delivery is appropriate and aligned to campaign flighting for both managed and self service campaigns o Measures media performance at all stages to ensure original objectives and strategies are being met to client satisfaction o Development, execution and testing across campaign variables that create client specific insight and drive future testing opportunities o Oversees analysis and reporting of data on daily/weekly/bi-weekly/monthly & ad-hoc basis § Supports Senior Associate with pulling data from self service platforms as needed Required Skills & Experience · Strong working knowledge of commerce industry and platforms including major retailers and supporting technology (e.g. Amazon Ads, Walmart Connect, Roundel, Pacvue, Skai, Criteo, Citrus, etc.) · Proven knowledge of media planning & planning with use of research tools and resources · Proven ability to understand high level client goals and how they translate into commerce strategies · Proven experience in writing and presenting relevant information to client audience o Can carry conversations with clients easily · Knowledge with industry tools such as MediaTools, Prisma, etc Desired Skills & Experience · Bachelor’s degree or equivalent experience · 3+ years of working experience required, with 1+ years experience in a people manager role; strong ability to delegate, train, and support direct reports · 2+ years of commerce experience working across multiple retailers preferred · Experience in web analytics, ad tracking and other biddable media (e.g. paid search) · Ability to manage team, both upwards and downwards, to ensure cross team communication · Excellent written and verbal communication skills and proven problem-solving ability · Self- sufficient and proactive · Project management; effectively managing multiple projects and meeting tight deadlines in a fast-paced environment. Time management and project management skills are critical · Proficient in Microsoft Office (Excel, PowerPoint, etc.) and excellent quantitative analysis skills Wage and Benefits We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications. Employment Transparency It is the policy of our company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email accommodation@mbww.com.

Job Description At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs. Our Terran R vehicle will deliver customer payloads to orbit, meeting the growing demand for launch capacity. But that's just the start. Achieving commercial success with Terran R will unlock new opportunities to advance science, exploration, and innovation, pioneering progress that reaches beyond the known. Joining Relativity means becoming part of something where autonomy, ownership, and impact exist at every level. Here, you're not just executing tasks; you're solving problems that haven't been solved before, helping develop a rocket, a factory, and a business from the ground up. Whether you're in propulsion, manufacturing, software, avionics, or a corporate function, you'll collaborate across teams, shape decisions, and see your work come to life in record time. Relativity is a place where creativity and technical rigor go hand in hand, and your voice will help define the stories we're writing together. Now is a unique moment in time where it's early enough to leave your mark on the product, the process, and the culture, but far enough along that Terran R is tangible and picking up momentum. The most meaningful work of your career is waiting. Join us. About the Team: The Materials Management team ensures the right material is in the right place at the right time to enable the production and build of Terran R, owning the full lifecycle of material flow from planning and inventory to warehousing, shipping, and receiving. Operating at the intersection of supply chain and production, the team translates build plans into executable material strategies, resolving shortages in real time and optimizing for speed, accuracy, and cost. As the company scales, Materials Management plays a critical role in building the systems, processes, and infrastructure needed to support higher production rates, enabling consistent build velocity and operational excellence across the factory and test environments. About the Role: The Director of Materials Management will lead the strategy, execution, and continuous evolution of Relativity's materials operations as Terran R transitions from development into full-rate production. This role is responsible for building a scalable operating model—spanning organization design, systems, and physical infrastructure—that enables efficient, high-throughput manufacturing. As a senior leader, you will drive cross-functional alignment, establish operational rigor through metrics and process discipline, and ensure materials operations can keep pace with ambitious production targets in a dynamic, fast-growing environment. • Own and scale core materials management functions, including Shipping & Receiving, Inventory Management, and Logistics, establishing the foundation for how hardware flows through the factory, • Design and optimize factory layout for receiving, warehousing, and material movement to maximize efficiency and throughput, • Build and lead a high-performing, scalable organization; define org structure, hire top talent, and develop leaders, • Establish and drive key performance metrics such as dock-to-stock time, inventory accuracy, and on-time material delivery, • Architect the materials management strategy, including supply chain network design, business processes, and integration with Relativity's digital ecosystem (ERP, MES, PLM, QMS), • Partner cross-functionally with Engineering, Manufacturing, Integration, Production, Supply Chain, and Finance to align material readiness with production goals, • Lead early-stage procurement and planning efforts, including BOM development, sourcing strategy, supplier evaluation, and risk management, • Define and execute the long-term roadmap for materials management, balancing strategic vision with day-to-day operational excellence About You: • Bachelor's degree in Operations, Business, Finance, or a related field, • 8+ years of experience in operations, materials, or supply chain within a high-mix manufacturing environment, • 6+ years of experience leading and developing teams in a production setting, • Proven experience designing and implementing warehousing systems, processes, and layouts, • Strong track record partnering with manufacturing and production teams in fast-paced environments, • Experience with process development, inventory management systems, and warehouse design, • Working knowledge of enterprise systems such as ERP, MES, PLM, and QMS, • Highly organized, self-directed, and able to bring structure and clarity to ambiguous environments, • Demonstrated ability to set, track, and improve operational performance metrics Nice to haves but not required: • Experience supporting new product introduction (NPI) of complex hardware into manufacturing and production, ideally in aerospace or similarly demanding industries At Relativity Space, we are committed to transparency and fairness in our compensation practices. Actual compensation will be determined based on experience, qualifications, and other job-related factors. Compensation is only one part of our total rewards package. Relativity Space offers competitive salary and equity, a generous PTO and sick leave policy, parental leave, an annual learning and development stipend, and more! To see some of the benefits & perks we offer, please visit here. Hiring Range:$168,000—$231,000 USD We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need a reasonable accommodation, please contact us at accommodations@relativityspace.com.

Job DescriptionAbout ATI American Trading International (ATI) is a global, service-driven export trading company that connects leading U.S. food and beverage brands with customers in more than 80 international markets worldwide. At ATI, we work at the intersection of strategy, relationships, and execution. We support domestic and international partners as they expand into new markets, navigate complex global supply chains, and build sustainable, long-term growth. Our work is fast-paced and collaborative, with a strong emphasis on accountability, trust, and follow-through. We are a team of thoughtful, commercially minded professionals who value teamwork, integrity, and ambition. ATI is a place for people who enjoy solving real problems, working across cultures and functions, and contributing meaningfully to shared goals. We are looking for individuals who are interested in building a long-term career, who take pride in their work, and who want to grow alongside a global organization that values diverse perspectives and inclusive collaboration. What you’ll do As Operations Manager, you will be responsible for delivering safe, compliant, cost-efficient, and on-time export operations, while building and developing a high-performing operational team that supports ATI’s long-term, scalable growth. You will act as an Integrator across operational functions, ensuring alignment between suppliers, QA, Sales, Supply Chain, and Finance. This role requires strong operational judgment, leadership capability, and the ability to drive performance through both people and process. Key responsibilities include:Operational efficiency & process improvement • Improve coordination across Suppliers, QA, Sales, Supply Chain, and Finance, • Ensure timely identification, communication, and escalation of operational deviations, • Enhance planning accuracy through improved forecasting and capacity alignment, • Identify and implement process improvements to increase efficiency and scalabilityCompliance & risk management, • Ensure all operations adhere to regulatory requirements, SOPs, and internal policies, • Lead root cause analysis for operational issues and implement corrective and preventative actions, • Proactively identify operational risks and mitigate before impact to customers or costPerformance management & reporting, • Own and manage operational KPIs across service, cost, and compliance, • Deliver weekly, monthly, and quarterly performance reporting to the Leadership Team, • Use data to drive accountability, identify trends, and inform decision-makingTeam leadership & workforce management, • Lead, coach, and develop line supervisors and operational staff, • Build a culture of accountability, ownership, and continuous improvement, • Support workforce planning, training, and development to enable scale, • Develop internal talent pipelines and succession planningCross-functional execution & alignment, • Ensure alignment between commercial commitments and operational execution, • Partner closely with Logistics, Sales, and Finance to ensure operational feasibility, • Act as the bridge between strategy and execution within operationsWhat Success Looks Like In your first 12–24 months, success will include: • Consistent achievement of On-Time, In-Full (OTIF) and service performance targets, • Improved Perfect Order Rate (>98.5%), • Strong adherence to operational budgets and cost controls, • Reduced operational inefficiencies through process improvements, • A well-trained, engaged, and stable operational workforce, • Clear, reliable operational reporting and KPI visibility, • Reduced customer claims and improved service quality Requirements Key Requirements • Proven experience in operations management, supply chain, or export operations, • Strong operational acumen with the ability to anticipate bottlenecks and design scalable solutions, • Demonstrated ability to make data-driven decisions, even with incomplete information, • Experience managing KPIs, budgets, and operational performance, • Strong leadership experience with a focus on team development and performance management, • Ability to operate cross-functionally and align multiple stakeholders, • High level of accountability, organization, and execution focusCore Competencies, • Operational Acumen & Process Design, • Analytical Decision Making & Risk Management, • Execution, Prioritization & Cross-Functional Alignment, • Team Leadership & Performance Development Benefits Compensation & Benefits ATI offers a competitive total rewards package designed to support our employees’ health, wellbeing, and long-term success. Final compensation will be commensurate with experience, scope, and level (Director or VP). Our benefits include: • Competitive base salary and performance-based incentive opportunities [State RANGE!], • Medical, dental, and vision insurance, • 401(k) retirement plan with company contribution, • Paid time off, including vacation and company-recognized holidays, • Professional development support and growth opportunities, • Travel opportunities and exposure to global marketsOur Commitment to Inclusion ATI is committed to building a workplace where people feel respected, supported, and able to do their best work. We value diverse perspectives, backgrounds, and experiences, and we believe inclusive teams make better decisions and stronger businesses. We encourage applications from candidates who may not meet every requirement listed but who bring relevant experience, curiosity, and a strong alignment with the role and our values.

Job Summary/Objective: The Warehouse Operations Director role requires an individual to drive improvement, efficiency and standardization within the operational process within the responsible office. This leader will need to work closely with the business development/sales team and existing operations team to ensure proper handoff between the two groups. In a certain capacity you will be the implementation manager to ensure sales/business development stay active in the field while operations is executed flawlessly. While JUSDA is in the growth stage you will also be required to help with Site productivity efforts. This will take form in measuring each offices efficiency by mode, documenting and refining VAS process to ensure rapid onboarding of new staff, and play a role as a business analyst. Duties/Responsibilities: Relationship Management • Be able to accompany business development/sales to client meetings and be the subject matter expert., • Share relevant market trends and provide benchmarking information to customers in order to validate the customer’s competitive position., • Maintain flexibility and create solutions with changing customer needs, • Improve key areas of client loyalty and internal business unit (Foxconn) loyalty by being customer service focused, • Share through numbers, numbers don’t lie, be an ambassador to JUSDA vision of data acc Strategic Thought • Develop a training strategy related to operational staff and hiring, • Introduce strategic ideas and be a driver of thought leadership by accessing other Foxconn clients, executives, and research in order to gather and distribute leading edge practices., • Research automation material handling equipment and efficiency throughout hubs Communication & Value Articulation • Keep appropriate people across JUSDA informed of accounts direction and relevant activities using various forms of communication., • Improve key areas of client loyalty including business fit, • Analyze and communicate savings, cost avoidance, and potential cost/service tradeoff areas to the client. Financial Management & Process Improvement • Accountable to improve net income results and drive continuous process improvements to enhance mutual value by creating and using business analytics & reporting (technology, supply chain solutions, best practices, etc.), • Identify and Define technology and continuous improvement projects that drive cost savings and productivity to the client as well as improved efficiencies for JUSDA Project Management • Develop & Propose project charters (e.g. objectives, scope, risk, approach, resources, & budget) to internal and external leadership while demonetarizing the project’s ROI for both client and the customer when implementing new business., • Implement project management procedures to effectively manage project work, deadlines, and communication. Leadership • Plan & Source necessary resources to efficiently manage overall business while maintaining baseline HC/File ratios. Standardization • ISO9001: be able to introduce ISO9001 best practices into JUSDA USA Required Skills/Abilities: • Able to demonstrate credibility, and integrity to effectively command the respect and trust of key individuals within customer organizations and across JUSDA/FOXCONN, • Strong aptitude for both strategic thought and attention to details, • Always be looking for ways to improve the process, don’t settle for the status quo., • Proven ability to generate and implement creative and innovative solutions to problems/opportunities, • Able to collaborate across cultures and exercise influence at senior levels to build alignment around a common vision., • Excellent project management skills, including the ability to lead, facilitate, influence, and organize, • Skilled in change management and influencing, • Able to analyze & anticipate client needs, • Strong leadership skills in order to motivate, develop, empower, and energize others while working in a collaborative and cross-functional team environment, • Able to identify and pull in the right resources to meet customer goals; interacting with multiple business lines, branches, service lines and/or modes, • Willingness & Ability to travel 25-30% of time, • Decisive, action-oriented individual Education and Experience: • BA/BS degree, • 15+ years of experience with Operational roles, • Experience leading a group or team

Insight Global is seeking a Director of Operations for a client in West Hollywood. This client is a patient-centered, physician-led practice dedicated to delivering high-quality, innovative urologic care. With a focus on clinical excellence, advanced treatment options, and strong patient relationships, the organization continues to expand its footprint and service offerings. The client is seeking an experienced Practice Administrator / Director of Operations to partner closely with physicians and leadership to drive operational excellence, scale growth, and enhance the overall patient experience. This role will be onsite Monday-Friday in West Hollywood! Key Responsibilities include: Operational Leadership • Oversee and manage daily operations of the neurology practice to ensure efficiency and high-quality patient care, • Develop and implement operational policies, procedures, and performance standards, • Optimize clinic workflows, scheduling, patient throughput, and provider productivity -Track and analyze KPIs including patient volume, staffing ratios, patient satisfaction, and operational efficiency • Ensure seamless coordination across clinical, administrative, billing, and ancillary teams Financial Oversight • Partner with executive leadership on strategic growth and scaling initiatives, • Analyze financial performance including budgets, forecasts, and revenue cycle metrics, • Drive profitability and EBITDA improvements through data-driven decision-making, • Identify cost-saving opportunities while maintaining high standards of care, • Support M&A activity, integrations, and expansion efforts as needed, • Provide regular reporting and operational updates to ownership and executive stakeholders Leadership & Staff Management, • Recruit, train, and oversee administrative and management staff, • Foster a culture of accountability, collaboration, and continuous improvement, • Develop scalable staffing models to support growth and patient demand, • Manage employee relations, performance evaluations, and retention strategies Compliance & Regulatory Oversight, • Ensure compliance with HIPAA, OSHA, Medicare, Medicaid, and all applicable regulations, • Maintain accreditation standards and ensure audit readiness, • Lead risk management and quality assurance initiatives, • Implement and monitor best practices for patient safety and compliance Patient Experience & Growth Initiatives, • Drive initiatives to enhance patient satisfaction and access to care, • Oversee vendor relationships, facility operations, and technology systems, • Support business development efforts including referral growth and community outreach, • Collaborate with physicians to expand service lines and capabilities REQUIRED SKILLS AND EXPERIENCE 5-10+ years of healthcare operations leadership experience within a specialty practice Strong understanding of revenue cycle management and healthcare financials Proven ability to improve operational efficiency and scale practice performance Experience managing teams in a fast-paced, high-volume environment Deep knowledge of healthcare regulations and compliance standards NICE TO HAVE SKILLS AND EXPERIENCE Neurology or other specialty practice experience Master’s degree (MBA, MHA, or related)

About the Company Dr. Schulze’s company is a leader in the natural health and wellness industry. About the Role We are seeking a seasoned Sr. Operations / Project Manager who aligns with the Company’s mission and focuses on project coordination and management, production efficiency, resolving day-to-day operational challenges, and ensuring cross-functional alignment across teams. This role is new to the organization and based in office, 5 days per week (Monday - Friday) in Marina del Rey, CA. Responsibilities Operational Project Management • Drive execution of a 9-month transition from brick-and-mortar to a fully virtual operation, balancing day-to-day execution with clear strategic oversight., • Plan, execute, and oversee operational projects from initiation through completion., • Define project scope, timelines, budgets, and deliverables aligned with business goals., • Build and manage a detailed and comprehensive project tracker, ensuring milestones, timelines, and deliverables stay on track with minimal disruption to business performance., • Monitor progress and adjust plans to address constraints or delays. Cross-Functional Coordination • Coordinate and collaborate across teams to drive alignment, accountability, and adoption of new tools, systems, and workflows., • Act as the central point of communication for project updates and issue resolution., • Ensure alignment between departments to minimize downtime and bottlenecks., • Communicate clearly and consistently with leadership and staff, supporting a smooth change process and sustaining energy and vibrancy throughout the transition., • At times, represent the Executive Office in meeting, advising and negotiating with internal and external partners. Issue Resolution & Risk Management • Identify risks and bottlenecks early, solving issues quickly while maintaining momentum and team confidence., • Escalate critical issues with actionable recommendations., • Other projects that support the Executive Office, as assigned. Qualifications • 5-8 years of experience in a leadership or strategic operational role, preferably in the wellness, natural products, or consumer goods sectors., • Previous experience as a Senior Project Manager, Operations Manager, Strategy Director, or in a senior operations role is preferred. Required Skills • Strong business acumen with a proven ability to lead and manage cross-functional teams., • Fast, disciplined execution—able to move quickly without sacrificing quality., • Strong attention to detail while maintaining a big-picture view of priorities and outcomes., • Excellent communication and interpersonal skills, with the ability to influence at all levels of the organization., • High emotional intelligence and discretion in handling sensitive information., • Strong analytical skills with the ability to synthesize complex data into actionable insights., • Project management expertise, with experience overseeing the successful implementation of strategic initiatives., • High ownership mindset with the ability to stay calm and solutions-focused under pressure: prioritizing competing demands, and meeting deadlines., • Proficiency in project management software such as Asana or Trello. Preferred Skills • Bachelor’s degree in Business, Operations, or related field (MBA preferred).

We are seeking an elite Leasing Manager & In-House Counsel to drive revenue, lead legal strategy, and maximize value creation across a high-quality portfolio of company-owned assets. This is not an administrative role. This is a front-line, deal-driven position for a unique professional who is both a proven operator and a sharp legal strategist. The right candidate thinks like an investor, moves with urgency, and possesses the rare ability to both aggressively hunt for deals and expertly draft and execute them in-house. You will represent the Company at the highest level with brokers, tenants, external counsel, and the broader real estate community, serving as the ultimate closer for our portfolio. REPORTING Executive Managing Director, Operations & Asset Management KEY RESPONSIBILITIES Deal-Making & Portfolio Strategy • Own Portfolio Performance: Drive leasing performance across the portfolio with full accountability for occupancy, tenant quality, and revenue growth., • Source & Close: Prospect, structure, and close high-impact deals—moving from initial outreach through execution, turnover, and stabilization., • Broker Management: Lead and aggressively manage third-party brokers to outperform market benchmarks., • Investor Mindset: Underwrite and analyze lease economics to maximize NOI and asset value., • Tenant Relations: Build and leverage deep relationships with top-tier tenants and national retailers. Legal Execution & Risk Management • In-House Transactional Legal: Draft, review, and negotiate all leasing documentation from inception to execution, including LOIs, complex commercial leases, amendments, renewals, and side letters., • Landlord Work & Development: Structure and negotiate complex landlord work agreements, construction exhibits, and tenant improvement allowances., • Mitigate Risk: Safeguard company assets by identifying, analyzing, and mitigating legal risks within lease structures, while maintaining a commercial, solutions-oriented approach., • Dispute Resolution & Enforcement: Manage tenant default notices, lease interpretations, and tenant-related legal disputes, coordination with outside litigation counsel when necessary., • Regulatory & Entitlements: Navigate entitlements, zoning approvals, and municipal engagement, ensuring absolute compliance across all property operations. WHO YOU ARE • The Ultimate Closer: A unique hybrid professional with a Juris Doctor (JD) degree, active state bar membership, and 5–10+ years of blended commercial real estate leasing and legal experience., • Elite Negotiator: A proven track record of drafting and closing high-stakes commercial real estate transactions, with a deep understanding of complex lease structures and asset economics., • Connected & Credible: Strong existing network of tenant, broker, and legal relationships within the commercial real estate industry., • Commercially Minded: Strong financial acumen with the ability to balance strict legal protections with the business realities of moving deals forward quickly., • Agile Operator: Proficient in Yardi, Excel, and modern legal/real estate tech tools., • Driven Leader: Relentless, competitive, and results-driven with an exceptional executive presence. You thrive in fast-paced, entrepreneurial environments where you own the process end-to-end.

Job Description Arrowhead Pharmaceuticals, Inc. (Nasdaq ARWR) is a commercial stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position The Associate Director, Trade & Distribution plays a key role in Arrowhead Pharmaceuticals' commercial success by owning the execution of trade and distribution strategy across domestic and international markets. This role partners closely with the Director, Trade & Distribution to manage 3PL and hub performance, execute channel strategy, maintain SOP governance, and deliver the analytics and financial insights that inform trade decision-making. Working cross-functionally with Supply Chain, Finance, Regulatory, Legal, Sales, and Commercial Operations, this role ensures consistent, high-quality execution across the trade and distribution function. This role is based in onsite in Pasadena, CA with an expectation to be in the office five days a week. Responsibilities 3PL Partnership & Performance • Manage the day-to-day relationship with Arrowhead's 3PL provider, driving performance against defined SLAs and KPIs, • Lead recurring business reviews and maintain partner scorecards; proactively identify gaps and hold the 3PL accountable to agreed service levels, • Oversee change management for new products or program updates, ensuring seamless 3PL execution in partnership with Supply Chain and Quality Channel Execution, Hub & Patient Access • Execute trade and distribution strategy across Specialty Pharmacies and Specialty Distributors; support channel architecture decisions in partnership with the Director, Trade & Distribution, • Manage channel partners through formal scorecarding and quarterly business reviews; maintain the limited distribution network (LDN) and ensure distribution breadth across IDN, ACO, and GPO settings, • Support trade readiness and execution for new product launches and lifecycle expansion, including onboarding channel partners and ensuring operational infrastructure is in place, • Lead hub vendor relationship, monitoring performance metrics and driving continuous improvement in partnership with Patient Services, • Partner with Key Account Managers, field sales, and Market Access teams to ensure seamless patient and provider access, including resolving distributor and channel barriers, account setup, and distribution-related issues Ex-U.S. Trade • Manage ex-U.S. trade and distribution execution in collaboration with regional teams, managing channel partner relationships, onboarding, and reporting frameworks to support Arrowhead's growing international commercial presence; ensure operational readiness as new markets and geographies are activated SOP & Program Readiness • Develop, maintain, and enforce SOPs across trade and distribution activities, ensuring alignment with regulatory requirements and commercial policies; support audit readiness and stakeholder training Analytics, Reporting & Gross-to-Net • Own trade data reporting, including channel performance dashboards and specialty pharmacy data feeds, to inform operational and strategic decisions; help establish and track KPIs for channel performance, inventory management, and distribution performance, • Conduct channel performance analyses - inventory, demand signals, distribution performance - and surface actionable insights to leadership, • Oversee product return processes and reporting in collaboration with Finance, Supply Chain, and Quality, ensuring timely resolution and accurate financial reconciliation, • Support gross-to-net execution in partnership with Finance, including trade terms optimization, distribution service agreements, and fee structures; evaluate the strategic and financial implications of trade program decisions, including assessing risk exposure related to inventory, returns, and channel mix; ensure government pricing compliance (340B, Medicaid, Medicare Part D) and communicate performance and risks through quarterly business reviews Requirements • Bachelor's degree in supply chain, business, health sciences, or a related field, • 7+ years of industry experience, with at least 3–5 years in Trade & Distribution, Supply Chain, or related commercial functions within biotech or pharma, • Demonstrated experience managing 3PL relationships and holding channel partners accountable to performance standards, • Experience developing and implementing SOPs in a regulated pharmaceutical environment, • Working knowledge of U.S. distribution channels (SP, SD, wholesaler) and government pricing programs (340B, Medicaid, Medicare Part D), • Familiarity with trade data systems including 867/852 EDI, specialty pharmacy reporting, and GTN processes, • Strong analytical skills with the ability to translate data into clear insights for cross-functional audiences, • Excellent written, verbal, and presentation skills; proficient in MS Excel, PowerPoint, Word, and Smartsheet or equivalent, • Willingness to travel as needed to engage with channel partners, 3PL, and hub vendors Preferred • Advanced degreeCalifornia pay range $170,000—$190,000 USD Arrowhead provides competitive salaries and an excellent benefit package. Candidates must have current, valid authorization to work in the country where this role is located. California Applicant Privacy Policy

ABOUT US: Founded in 1912, LBDN was one of the first licensed child care programs in California, the first licensed program in Long Beach and the first to meet the high standards required for accreditation by the National Association for the Education of Young Children (NAEYC). LBDN has graduated thousands of young children who, upon entering kindergarten, were better prepared to take full advantage of their school experience. LBDN’s history is deeply rooted in the community. We are so much more than just a child care center, but rather an iconic Long Beach institution that continuously pushes the envelope of what it means to be a high-quality early childhood education program. Our mission – to provide high quality early care and education for young children of working parents – has remained virtually unchanged for more than a century. In fact, our mission has become all the more vital to the community we serve as the need for quality early care and education grows. SUMMARY: This position contributes directly to LBDN’s mission to provide high-quality early care and education for young children of working families by creating a stable, compliant, and supportive employment foundation for the staff who carry that mission forward every day. Under the direction of the Executive Director, the Human Resources (HR) Administrative Manager plays a vital role in advancing the organization’s mission by ensuring that the people systems supporting our work are thoughtful, compliant, and human-centered. This position is responsible for facilitating daily HR functions across the full employee lifecycle, including talent attraction, recruiting, onboarding, policy administration, compliance, employee support, employee engagement & development, and HR systems management. The HR Administrative Manager serves as a trusted internal partner to leadership, supervisors, and employees, balancing regulatory responsibility with compliant care, clarity, and collaboration. Success in this role is enjoyment and striving for excellence in HR administration and process flows, such as researching and staying current on changes in HR law, policies, and best practices; implementing and maintaining compliance programs and HR policies; and performing the routine yet critical tasks required to execute human resource programs, including tracking employee records and utilizing HR software (ADP). Ownership and continuously improving HR administrative processes, the HR Administrative Manager ensures that HR systems, policies, and practices remain compliant with federal, California, and local laws while supporting organizational growth and operational stability. ESSENTIAL DUTIES INCLUDE: HR Operations, Employee Support & Policy Administration • Facilitate an accurate, compliant, and positive hiring cycle from candidate engagement, job offer through onboarding, and successful employee retention, • Ensure HR policy implementation is aligned with the Employee Handbook, • Annually facilitate updates to the Employee Handbook in collaboration with leadership, • Provide expertise in the development and administration of employee support programs, • Conduct workplace investigations in adherence to applicable laws and regulations, • Maintain responsibility for the Injury and Illness Prevention Program (IIPP), Workplace Violence Prevention Policy (WVVP), and other such programs, • Maintain and develop policies related to employment practices, • Communicate effectively with employees regarding HR policies, procedures, and processes, • Manage administration of required employment postings (e.g., labor law posters), • Serve as a primary point of contact for employees regarding HR processes, policies, and administrative support Leaves of Absence & Workplace Accommodations Administration • Manage all aspects of leave of absence administration, including compliance, communication, documentation, and coordination of leave dates with employees and supervisors, • Maintain current knowledge of rules and regulations governing all types of employee leaves, • Assist employees with questions and concerns related to leaves of absence, providing consistent and compliant guidance in complex situations, • Lead effective, respectful conversations regarding workplace accommodations and collaborate with leadership to identify appropriate, compliant solutions Employment Records, Compliance & HR Systems • Oversee employee file maintenance and document retention manually and digitally as needed, • Document and standardize HR processes tied to compliance programs, • Ensure compliance with I9 and work authorization documentation, • Review unemployment claims, SDI and EDD paperwork, • Respond to employment verification and document requests, • Respond to requests for regulatory agencies in collaboration with leadership team, • Utilize ADP WorkforceNow to support accurate HR data management and reporting Partnership, Scale Readiness • Maintain strong internal partnerships with leadership and staff, resulting in timely, compliant, and supportive HR guidance, • Inherit current HR function and successfully manage, operate, and administer all aspects of HR function in a hands-on contributor capacity with high autonomy, • Effectively use HR systems to reduce manual work and improve data accuracy, • Maintain HR processes that are positioned to support organizational growth, mitigating risk and or administrative strain, • Identify and implement approved process improvements that enhance efficiency and employee experience, • Support, audit-ready HR administrative and compliance processes Work Style • Detail-oriented and disciplined in execution, with a proven ability to manage complexity across the organization with decrement, prioritization, accuracy, and consistency, • Demonstrates strategic HR acumen with a future-forward perspective, maintaining awareness of organizational needs and ensuring LBDN’s HR function is growth-ready, positioned to support scale, compliance, and operational continuity as the organization evolves Performs other duties as needed to meet the evolving needs of the business QUALIFICATIONS: • BS/BA in Human Resources, Business Administration, or a related field; or equivalent combination of education and relevant experience, • 5+ relevant experience in a similar Human Resources position, • Working knowledge of human resources processes and best practices, • HR database administration-ADP WorkforceNow experience preferred, • Experience with Microsoft Word, Excel, and Outlook, • Ability to maintain confidentiality and company policies, • Effective verbal and written communication skills, • Experience working onsite with employees to answer questions, • Previous experience working in a small department preferred Desirable Qualifications • Professional HR designation/certifications (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) or related Bilingual (Spanish) proficiency is valued, not required LANGUAGE SKILLS: Ability to read and interpret documents such as HR policies, employee handbook and manuals. Ability to write clear and detailed reports and correspondence. Ability to speak effectively with employees and vendors about LBDN and its needs. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to constructively analyze a situation at hand and use solid judgment and reasoning to determine the best solution for all involved. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is required to stand; walk; use hands and fingers to handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, and color vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation: The estimated annual salary is estimated at $85,000 - $100,000 per year, representing the low and high ends of the range. The actual starting rate of pay may vary based on factors that include, but are not limited to, the position offered, work experience, education, training, and commensurate experience. LBDN is an Equal Opportunity Employer and is committed to providing a workplace that is compliant and free of discrimination and harassment. All qualified applicants are evaluated for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, medical condition, genetic information, marital status, age, veteran status, or any other protected characteristic in compliance with federal and California law. Powered by Talent Xpanse www.talentxpanse.com

Director, Talent Acquisition and Employer Branding (Human Resources) Brea, CA, United States of America $110,000.00 - $145,000.00 Summary Contract Services Group (CSG) is seeking a highly strategic yet hands-on Director of Talent Acquisition & Employer Branding to build and scale recruiting infrastructure across a growing multi-site organization. This leader will support high-volume hourly recruiting while also helping attract leadership talent across hospitality, higher education, and commercial service environments. The ideal candidate thrives in fast-paced environments, can build structure from ambiguity, and is comfortable rolling up their sleeves while serving as a strategic partner to operational leaders. Key Responsibilities Operational Ownership • Lead and develop the talent acquisition team while creating accountability and performance standards., • Build and implement recruiting systems, workflows, and technology (ATS, intake, scheduling, communication tools), • Establish hiring SLAs and accountability standards for operational leaders, • Design and execute outbound recruiting strategies for hourly workforce (field, digital, partnerships), • Develop enterprise-wide recruiting strategies for hourly, salaried, and leadership roles across multiple markets., • Partner closely with operational leaders to forecast workforce needs and support business growth., • Lead full-cycle recruitment for critical leadership roles and hard-to-fill positions when needed., • Build scalable recruiting processes that improve speed-to-fill, candidate quality, and candidate experience., • Build employer branding initiatives through social media, employee success stories, and recruitment marketing campaigns., • Strengthen CSG’s external brand presence across platforms such as LinkedIn, Indeed, Glassdoor, and other recruiting channels., • Develop recruiting metrics including time-to-fill, source effectiveness, turnover trends, and hiring manager satisfaction. Workforce Strategy • Develop labor forecasts tied to business growth, contracts, and seasonality, • Partner with operations to proactively plan hiring needs vs reactive backfills., • Educate and coach leaders on effective interviewing techniques, including behavioral-based interview questions and selection best practices., • Train hiring managers on structured interview processes to improve consistency, reduce bias, and strengthen hiring decisions., • Serve as a strategic advisor to leadership teams on talent planning, workforce strategy, and succession pipeline needs., • Develop creative sourcing strategies for frontline hourly roles across hospitality and operational environments. Quality of Hire & Retention • Develop and implement a quality-of-hire framework that evaluates new hire success based on retention, attendance, performance, reliability, culture fit, and hiring manager feedback., • Analyze early turnover trends by role, account, location, recruiter, source, shift, wage, hiring manager, and onboarding experience to identify root causes and corrective actions., • Partner with Operations and HR to define success profiles for frontline, salaried, and leadership roles, ensuring recruiting strategies align with actual job expectations, account conditions, and retention drivers., • Establish feedback loops with hiring managers, HR, and operations leaders to assess new hire performance at key intervals, including 30, 60, and 90 days., • Use retention and performance data to refine sourcing channels, screening criteria, interview questions, job previews, compensation positioning, and candidate messaging., • Partner with HR and Operations to improve first-30-day retention through stronger pre-boarding communication, realistic job previews, manager readiness, and early engagement touchpoints., • Track and report retention-related recruiting metrics, including 30/60/90-day turnover, source-of-hire retention, quality-of-hire trends, new hire no-show rates, hiring manager satisfaction, and candidate expectation alignment., • Identify patterns in regrettable turnover and develop targeted action plans to improve hiring accuracy, candidate fit, and long-term workforce stability., • Ensure recruiters and hiring managers are accountable not only for filling roles, but for delivering hires who meet performance expectations and remain successfully employed beyond early tenure milestones., • Partner with HR, and Operations to identify onboarding or training gaps that may impact early performance, engagement, or retention. Compliance & Hiring Risk Management • Ensure all recruiting and hiring practices comply with federal, state, and local employment laws, including but not limited to EEO, FCRA, I-9 requirements, and applicable wage transparency regulations (including California pay transparency laws)., • Partner closely with HR and compliance to design and maintain compliant hiring processes, including job postings, interview practices, background checks, and offer documentation., • Implement standardized, compliant workflows for candidate selection, documentation, and recordkeeping to reduce risk and ensure audit readiness., • Train and hold hiring managers accountable to compliant hiring practice WOTC Program Ownership & Optimization • Own and optimize the company’s Work Opportunity Tax Credit (WOTC) program as a measurable cost-reduction strategy, ensuring full integration into the recruiting and hiring workflow., • Establish clear ownership and accountability for WOTC execution across Talent Acquisition, onboarding, and payroll, eliminating gaps in screening, documentation, and submission., • Audit current WOTC processes to identify breakdowns in candidate screening, completion rates, and submission timelines, and implement corrective actions to maximize eligibility capture. Qualifications · Bachelor’s Degree · 7+ years of talent acquisition experience. · 3+ years of leadership experience. · High-volume hourly recruiting experience required. · Hospitality, retail, facilities services, or similar multi-unit operational experience strongly preferred. · Experience building recruiting infrastructure and processes from the ground up. · Strong executive presence with the ability to influence leaders across the organization. · Strategic mindset with strong tactical execution skills. · Employer branding and recruitment marketing experience preferred. Additional Information/ Benefits Critical features of this job are described under the previous headings. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description does not list all the duties of the job. You may be asked by supervisors to perform other nonessential assignments and duties. You will be evaluated in part based on your performance of the tasks listed in this job description. Contract Services Group, Inc. is an Equal Opportunity Employer (EOE) and strongly supports workplace diversity. All qualified applicants will be considered for employment without regard to race, sex, color, religion, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or disability. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan

Job Summary: Based in Los Angeles, this position will be responsible for the efficient functioning of the lCANN headquarters facility and for providing support for the regional and engagement facilities as needed, uner the guidance and direction of the Senior Director, Administrative Services & Facilities. Key Responsibilities & Duties: For the Headquarters facility: • Manage, develop and operate within the budget provided for the headquarters, • Manage and allocate office space, • Monitor the office lease and resolve issues that arise under the lease, • Manage parking for the headquarters facility, • Plan and manage renovations and additions of space to the headquarters, • Manage non-technical assets in the headquarters including furniture, • Direct and manage the facility to comply with applicable regulations relating to workplace health & safety, • Effectively manage budget and costs related to administrative services, including shipping and office supplies, • Manage insurance coverage for the headquarters facility in coordination with the Risk Management Department, • Manage the activities of the staff responsible for the headquarters and general administrative services, • Support, develop & manage the emergency readiness program in coordination with Security Operations, • Direct office services and purchasing functions for ICANN Administrative Services, • Manage security and access to headquarters facility in coordination with Security Department, • Manage budget for and coordinate event planning for headquarters facility, • Other duties as assigned or requested For Regional and Engagement Offices: • Provide support on leasing issues, including monitoring dates for renewals, • Assist with budgeting issues including development and monitoring of expenses, • Support ergonomic and workers compensation evaluations, • Assist Security Operations as requested with provision of security measures and systems at the facilities, • Assist with new office location selection, • Assist with leasing on office service equipment, • Assist with vendor sourcing and purchase of office services and supplies, • Assist with weCANN pages and communications for the facilities, • Other duties as assigned or requested Required Knowledge, Skills, and Abilities (KSAs): (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions) • Highly organized and independent while working in a team environment, • Proven management and leadership, preferably of a diverse, globally dispersed international workforce, • Demonstrated expertise in space planning, asset management, insurance and leasing, • Excellent communication and negotiation skills, • Strong interpersonal skills and ability to establish and maintain effective working relations with people in a multicultural, multiethnic environment with sensitivity and respect for diversity, • The position interacts with customers as well as internal employees regarding account inquiries, • Detail-oriented and ability to multi-task and to work independently, • Ability to solve complex issues in an ambiguous environment, • Effective management of time and resources, • Must be well organized and experienced in use of all office systems and software, with sufficiently adequate skills in Word, Excel, Outlook Adobe Professional, and PowerPoint to prepare analytical documents., • Excellent English drafting ability and communication skills, both oral and written, • Strong organizational, project/time management, negotiation and multitasking skills, • The ability to be a self-starter, creative, detail– oriented, flexible and pro-active member of the team Education and Experience Requirements: • Bachelor’s Degree preferred, • Minimum eight (8) years of experience in managing office facilities, including remote and international offices; additional years of experience required if no degree. Language: • Fluency, both written and spoken, in English is required, • Fluent written and spoken language skills in any of the other official United Nations languages is preferred Working Conditions & Physical Requirements: • Ability to travel without restrictions globally, frequently with limited notice is required, • Work is performed in a normal office environment with limited privacy and some exposure to background noise, • While performing the duties of this job, the employee is frequently required to stand and walk. The employee regularly is required to sit. The employee is frequently required to talk or hear; use hands and arms to reach, handle or feel. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus, • The employee may occasionally lift and/or move up to 25 pounds Targeted Base Salary Low: $90,000 + 10% Bonus + Benefits Targeted Base Salary High: $115,000 + 10% Bonus + Benefits

Job DescriptionDescriptionVenturi Astrolab, Inc. (Astrolab) is pioneering new ways to explore and operate on distant planetary bodies. We are singularly focused on designing, building, and operating a fleet of multi-purpose commercial planetary rovers to extend and enhance humanity’s presence in the solar system. We are seeking motivated, creative, and exceptional people to join our world-class team. The Director of Safety and Mission Assurance is responsible for ensuring that the proper safety process, analysis and protocols are set in place for the LTVS program in the factory, at the launch site and in in lunar operations consistent with the risk tolerance set by NASA and Astrolab and the appropriate regulatory agencies. The Director of Safety and Mission Assurance will provide technical expertise and recommendations on the appropriate tools and techniques to be used at all locations within the Astrolab LTVS Program consistent with the program’s risk tolerance and applicable regulations. Our Astrolab team works collaboratively to design and implement exceptional engineering solutions to enable off planet exploration. We are seeking a systems engineer with experience in one or more of the following areas: • Systems safety, • Hazard analysis, • Risk management, • Fault tree analysis, • Reliability modeling, • Probabilistic risk analysis, • Mission assurance Employment in this role is contingent on Astrolab being selected as a winner of NASA’s LTVS program. What you'll do • Lead the safety and mission assurance team at Astrolab and with our subcontractors’ teams to analyze and develop procedures and processes to assure safety and mission success consistent with the risk tolerance of NASA, Astrolab and the appropriate regulations, • Coordinate among all Astrolab and subcontractor elements to ensure a consistent safety and mission assurance approach across the various members of the team, • Collaborate with NASA and our Program Manager to ensure there is safe implementation of program interfaces and that hazards cannot progress across system interfaces, • Lead the integrated analysis of hazards, probabilistic risk analysis and other S&MA deliverables on the LTVS contract, • Guide the team in developing analyses, procedures and protocols for the LTVS program, • Serve as counterpart to the appropriate NASA leads for Safety and Mission Assurance What's Prepared You • Bachelor’s degree in engineering or physical sciences, • 5+ years’ experience in spaceflight programs, • Preference to 5+ years’ experience in NASA projects and programs, • Preference to candidates with systems engineering experience in one or more of the following areas:, • Systems safety, • Hazard analysis, • Risk management, • Fault tree analysis, • Reliability modeling, • Probabilistic risk analysis, • Mission assurance, • Preference to candidates with detailed knowledge of NASA’s Systems Safety Handbook and Safety Culture Handbook, • Preference to candidates with experience with commercial spaceflight programs, • Preference to candidates with experience in factory, prelaunch and in-space operations What We Offer: • Join a team of best-in-class engineers building the foundation of planetary surface exploration, • Equity ownership in the company, • Comprehensive health benefits, including medical, dental, vision, and mental health support, • 401(k) plan with company match, • Flexible PTO and parental leave, • Home office set up reimbursement, • Fully flexible and remote friendly work environment, • Weekly lunch stipend, plus complimentary snacks and beverages on-site, • Once a month social hour on-site with food and drinks

RISK MANAGER Location: Los Angeles, CA, The Valley Schedule: Full-Time- Onsite Pay: $90,000 - $105,000/year Type: Direct Hire Overview: A well-established nonprofit institution is seeking a Risk Manager to join their Finance team. Reporting directly to the CFO, this role owns the organization's insurance and risk management programs end-to-end. This is a highly collaborative role that requires someone who can navigate detailed claims analysis with finance leadership one hour and walk a department director through a facilities risk concern the next. Key Responsibilities • Manage annual insurance policy renewals, including data gathering, broker coordination, coverage evaluation, and scenario analysis, • Serve as primary point of contact for all insurance claims across property, general liability, workers' compensation, auto, D&O, EPLI, cyber, and specialty lines, • Investigate and document incidents and claims, coordinating with security, operations, HR, and outside counsel as needed, • Maintain detailed claim files and generate regular status reports with findings shared across departments, • Oversee incident response protocols for visitor, vendor, and staff injuries, ensuring timely and professional handling, • Manage carrier invoices, prepaid insurance reconciliation, and annual risk budget in coordination with Accounting, • Collaborate cross-departmentally to identify operational, legal, and financial exposures and develop mitigation strategies, • Partner with brokers and underwriters on site surveys and implement recommendations, • Ensure compliance with all insurance-related regulatory requirements and support audit processes Requirements • Bachelor's degree in Risk Management, Finance, Business Administration, or related field, • 3-5 years of experience in risk management, insurance coordination, or claims handling, • Strong working knowledge of insurance principles, policy types, and claims processes, • Proficiency in Microsoft Office Suite; familiarity with risk or claims management systems a plus, • Exceptional organizational skills with the ability to manage multiple priorities, • Strong interpersonal and communication skills across all levels of an organization, • Ability to handle confidential information with discretion Ideal Candidate • Dual background in insurance/P&C and operations, • Broker or carrier side experience strongly preferred, • Retail, Cultural institution, or nonprofit experience a plus but not required, • Able to move fluidly between detailed claims analysis and cross-departmental communication, • Analytical and task-oriented with finance leadership, approachable and clear with non-finance colleagues, • Genuine interest in nonprofit or mission-driven work

Step into a pivotal HR leadership role where you’ll shape people strategy, drive organizational performance, and be a trusted partner to senior leaders. This is an opportunity to help drive the HR agenda for a growing division of a global diversified industrial, building a high-performing, engaged workforce while ensuring robust compliance and consistent, fair practices. About the Role: As the Human Resources Director for this division, you will lead the strategic and operational HR function, aligning people plans with business objectives. You will partner closely with leadership to anticipate workforce needs, manage change, and foster a culture of accountability and continuous improvement. Your work will directly impact talent quality, employee engagement, and the division’s long-term growth. Key Responsibilities: • Develop and execute strategic HR plans that align with division goals, including workforce planning, talent pipelines, and succession strategies., • Lead and manage all talent acquisition activities for permanent roles, ensuring efficient, high-quality hiring processes and strong employer branding., • Oversee performance management cycles, including goal setting, reviews, and development planning, ensuring consistency and manager capability., • Provide expert guidance on employee relations matters, conducting investigations, resolving conflicts, and advising leaders on fair, compliant outcomes., • Design, implement, and update HR policies and procedures to reflect best practice and ensure compliance with federal, state, and local labor laws., • Drive organizational development and change initiatives, including restructures, and process improvements to support business transformation., • Coach and advise managers and leaders on people management, engagement, and team effectiveness, building leadership capability across the division., • Partner with cross-functional stakeholders (e.g. Finance, Operations, Legal) to ensure HR initiatives are integrated, data-driven, and aligned with business priorities. Key Requirements: • Proven experience in a Human Resources Manager or senior HR generalist role supporting a business division or similar organizational unit., • Demonstrated expertise in strategic HR planning, workforce planning, and aligning HR initiatives with business objectives., • Strong track record in employee relations management, including investigations, disciplinary processes, and conflict resolution., • Hands-on experience managing full-cycle recruitment and talent acquisition for professional and permanent roles., • Solid background in performance management, including frameworks, tools, and manager coaching., • In-depth knowledge of HR policy development and implementation within a complex, multi-stakeholder environment., • Thorough understanding of US labor law and regulatory compliance, particularly at federal and state levels., • Proven ability to lead and support change management initiatives, including communication, stakeholder engagement, and risk mitigation., • Strong interpersonal, influencing, and stakeholder management skills, with the ability to partner effectively with senior leaders. Desirable Skills: • Experience in organizational development, including culture initiatives, competency frameworks, and team effectiveness programs., • Background in designing and delivering leadership development or manager training., • Familiarity with HR analytics and using HR data to inform decision-making and measure impact., • Experience in a multi-site or matrixed environment with diverse employee groups., • Proficiency with HRIS platforms and related HR technology tools. Qualifications: • Bachelor’s degree in Human Resources, Business Administration, or a related field., • Professional HR certification (e.g. SHRM-CP/SHRM-SCP, PHR/SPHR) preferred., • Additional training or certification in employee relations, organizational development, or change management is an advantage.

Company Overview Chemical Guys is a fast-growing brand at the intersection of automotive care, creativity, and community. Born in Southern California, we've built a company that brings car culture together with design, innovation, and lifestyle — creating products that people are proud to use and even prouder to share. You can find our products almost anywhere car enthusiasts shop: online, at leading retailers, and in specialty automotive stores, with a growing international presence. Supported by a passionate global community of millions of fans, detailers, and creators, Chemical Guys has become the go-to brand for anyone who loves the look, feel, and performance of a perfectly detailed ride. Who We're Looking For We're looking for someone who enjoys keeping creative work moving. You're organized by nature, calm under pressure, and get real satisfaction from a well-run project. You know how to work with creatives, communicate with business stakeholders, and bring structure to a fast-moving environment without slowing anyone down. This role sits within Creative Services and reports to the Director of Creative Services. Creative Services is part of our broader Brand team, which spans marketing, social, product, and creative services. You'll primarily support the Brand team while partnering closely with stakeholders across the organization, including sales, e-commerce, and compliance. You’ll focus on managing workload, capacity, and the systems that help the creative team do their best work. Day to day, this means juggling a mix of project types: website updates, sales assets, product launches, marketing campaigns, and more. You'll be equally comfortable managing a quick-turn ticket and coordinating a multi-team deliverable, and you'll help build the workflows that make both run smoothly. If you have a background in creative project management, hands-on experience with project management tools, and an interest in using automation and AI to make teams more efficient, we’d love to meet you. What You'll Do Project Management & Operations • Own the day-to-day management of a high volume of concurrent projects across multiple workstreams including website, sales, marketing, and new product go-to market launches., • Manage all project details from intake to delivery: entering tickets, scoping requests, ensuring briefs are clear and actionable, monitoring deadlines, and facilitating feedback, approvals, and sign-offs across teams., • Monitor dependencies and proactively flag risks, sharing weekly status updates with stakeholders and leadership. Leading project and risk review meetings with clear next steps., • Help remove roadblocks with a solutions-first mindset, keeping projects moving forward., • Support the team in understanding capacity across workstreams, balancing priorities and setting realistic expectations with stakeholders. Workflows, Automation & Tools • Help design and refine creative workflows, including intake criteria, project stages, approval paths, and stakeholder responsibilities., • Build and maintain Asana automations and rules to reduce manual work and improve accuracy., • Use AI tools to support the project management process, from drafting briefs and summarizing feedback to forecasting timelines and surfacing insights., • Evaluate and recommend tools that help streamline creative operations and support their rollout. Cross-Functional Partnership & External Coordination • Act as a reliable partner to teams across the organization, including sales, e-commerce, and compliance, serving as a key point of contact for incoming work., • Collect and share stakeholder input, helping ensure the creative team has clear direction and that final deliverables meet project goals and quality standards., • Coordinate with external and overseas design and video partners, and support sourcing and onboarding new vendors as needed, managing briefs, feedback cycles, and final delivery., • Support the team’s use of Bynder for asset sharing and organization, helping ensure assets are easy to find and delivered to the right stakeholders. What You Bring • 5+ years of experience in creative project management in an in-house or agency environment., • Experience with project management tools such as Asana, Basecamp, Jira, or similar platforms. Experience with Asana is a plus., • Ability to manage a high volume of projects across different workstreams, while adapting to shifting priorities., • Experience building or improving workflows, with a solid understanding of project management and creative process best practices., • Comfort using AI tools or exploring new technology to improve team efficiency., • Strong attention to detail and ability to spot risks early, with clear and thoughtful communication., • Strong interpersonal skills, with experience working in client-facing or cross-functional environments., • Experience working with external or overseas creative partners, including onboarding and coordination., • Familiarity with Bynder or similar DAM platforms is a plus., • A resourceful, steady approach to problem-solving, and an interest in building systems that help teams work better., • Experience with CPG/retail brands and new product launches is a plus. Why You'll Love Working at Chemical Guys At Chemical Guys, creativity drives everything we do. From Amazon to TikTok to YouTube, the work that flows through this team helps shape how millions of people experience our products online. You’ll join a passionate team where every project is an opportunity to make an impact — and have fun while doing it. If you're someone who loves building systems and making the creative process run smoothly, this role was made for you. Location: Torrance, CA - fully onsite Department: Brand Reports to: Dir. of Creative Services Compensation: $80 - $100k annually Benefits: Medical, Dental, Vision, 401k match, voluntary Life and Disability insurance, FSA, PTO + 5 sick days, 9 holidays + 1 floating holiday & employee discount.

Human Resources Director Location: Los Angeles, CA 90057 Schedule: Monday–Friday, 8:00 AM–5:00 PM Salary: $115,000–$145,000 annually Position Overview We are seeking an experienced and strategic Human Resources Director to lead all HR functions for a growing healthcare organization with approximately 300 employees. This role oversees a team of five HR professionals and partners closely with executive leadership, physicians, and department managers to support organizational growth and workforce development. The ideal candidate will bring strong healthcare HR experience, a proven background in employee relations, and expertise in compensation, benefits, compliance, and workforce planning. Experience working with unions is strongly preferred. Key Responsibilities Strategic HR Leadership • Lead and manage the Human Resources department, including direct supervision of five team members., • Develop and implement HR strategies that align with organizational goals and support continued growth., • Partner with leadership on workforce planning, succession planning, and talent development initiatives., • Provide coaching and training to managers on HR best practices, employee relations, and performance management. Employee Relations • Serve as the primary resource for employee and physician relations matters., • Conduct investigations and resolve complex employee concerns., • Foster positive relationships with healthcare providers and clinical staff., • Support labor relations activities and assist with union-related matters as needed. Compensation and Benefits • Oversee benefits administration, including annual open enrollment., • Manage compensation programs and establish competitive pay structures and salary ranges., • Ensure market competitiveness and internal equity across compensation practices. Compliance and Risk Management • Ensure compliance with federal, state, and local employment laws and regulations., • Oversee workers’ compensation, including policy renewals and claims management., • Develop and implement safety initiatives to reduce workplace injuries and improve employee well-being. Talent Acquisition and Workforce Planning • Oversee recruitment efforts and hiring strategies., • Support organizational staffing needs and long-term workforce planning. Qualifications • Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)., • 7+ years of progressive HR leadership experience., • Strong background in employee relations, benefits, compensation, and compliance., • Experience developing salary structures and pay ranges., • Extensive knowledge of workers’ compensation, safety strategies, and injury prevention., • Healthcare industry experience, including working with physicians and providers., • Ability to train and coach managers effectively., • Excellent communication, leadership, and problem-solving skills. Preferred • Experience working in a unionized environment., • Experience in a Federally Qualified Health Center (FQHC) or Community Health Center (CHC)., • Bilingual in Spanish., • Professional HR certification such as SHRM-SCP or SPHR. *We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA). *As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients

This approach allows for the identification of imminent threats, provides recommended actions, and produces valuable metrics about cyber-risk levels. Customer Success Account Manager (CSAM). The role will align with the Regional Sales VP, Technical Director, Product Management, as well as supporting

We are looking for a full-time School Experience Manager to take on ownership of a portfolio of ManageBac+ clients in the Americas using our products and solutions. Focused on supporting schools throughout the Americas, this position is critical to the maintenance and growth of our existing client base and is often the face of the company. We seek personable and professional School Experience Managers willing to be creative and think outside the box while aligning their work with broader team and company goals. The right candidate will be a self-starter with K-12/ed tech knowledge who can stay focused on their priorities while working within a highly collaborative team to ensure we provide the best possible client service. The responsibilities of a School's Experience Manager (SEM) include: Relationship Building • Manage healthy and robust relationships through regular engagement and communication with the portfolio; this includes onsite visits to schools and attending conferences (10% travel), • Creatively use tools to maximize meaningful communication and client interface, • Partner with regional leads to identify further opportunities to serve client needs through regional events, building digital communities, and more, • Leverage other teams (Support, Implementation, PD, etc) to serve client needs, • Provide consultative partnerships to maximize product and service efficacy for clients Retention • Track and understand the health of clients within the portfolio, • Identify at-risk situations and partner with the Regional Lead or Director to address these, • Leverage relationships and communication to meet retention/renewal goals Growth • Identify and deploy micro-campaigns, • Discover/prospect for cross-sell/upsell opportunities that can be passed along as referrals to the Sales team, • Partner with Sales to nurture upsell/cross-sell leads Experience with the IB (International Baccalaureate) • Strong understanding of IB program structures and requirements (PYP, MYP, DP, CP), including core components, assessment models, subject groups, and key coordinator workflows (e.g., unit planning, projects, CAS, EE, TOK, and IBIS processes)., • Ability to translate IB pedagogical and compliance needs into ManageBac+ best practices, guiding schools on configuration, workflows, reporting, and adoption strategies that support accreditation, authorization, and day-to-day program delivery. Problem-Solving Skills • Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations Educational Experience • Prior experience with K-12 education, especially with educational technology, is highly valued. Teamwork • Balances team and individual responsibilities; supports everyone’s efforts to succeed., • Able to liaise across teams (e.g., support, tech, sales, etc.) to facilitate and achieve the correct solution for a client. Business Acumen • Understands or capacity to learn business implications of decisions; displays an orientation to profitability; demonstrates knowledge of the market and competition; aligns work with strategic goals. Ethics • Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values. Strategic Thinking • Develop strategies to achieve organizational goals; understand the organization’s strengths and weaknesses; analyze the market and competition; identify external threats and opportunities; adapt strategies to changing conditions. Dependability • Follows instructions and responds to management direction; takes responsibility for own actions; keeps commitments; dedicated to seeing a task through to completion. Organizational Skills • Able to organize and prioritize competing client portfolio demands, including inbound requests, outbound calls, and emails, conference follow-up, accounts receivable, internal meetings, and other tasks as they arise. Initiative • Passion and drive to succeed, going beyond what’s expected, looking for growth opportunities. Communication Skills • Excellent verbal and written communication skills, with the ability to interact professionally with a diverse group of people. Technical Skills • Proficiency and/or willingness to learn common business and communication technologies (i.e., SalesForce, HubSpot, Zoom, Skype, Slack, etc.)., • Experience using ManageBac+ preferred, but not required., • $60,000 - $65,000 annual salary*, • PTO for vacation (16 days, increasing with tenure), sick (10), holidays (12) and other life events, • Medical, dental, vision, life and disability insurances, • Monthly health and wellness allowance, • Home internet allowance, • 401(k) & Roth Retirement Plans, Faria offers a 3% match up to 6% of employee invested funds, • Company AT&T wireless plan, • Professional development activities & budget, • Various employee recognition programs and company sponsored social events, • Unlimited books budget *The base compensation range for this position is $60,000 to $65,000, plus eligibility for bonuses based on reaching specified OKR targets. A variety of factors will determine base salary, including years of experience and specific skill sets. Salary reviews are conducted on an annual basis. Career development and other business needs occasionally present themselves, even for non-traveling roles, therefore, we ask all Faria Education Group employees to maintain a valid passport. Full training will be provided during induction and further training will be given throughout the duration of your employment, in order to assist in advancing your career with Faria Education Group. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex. Faria is a global company that offers primarily remote work with the option to access a coworking space if desired. While we have a hub in Portland, Oregon, currently we also support hiring of full-time employees in 12 states: Delaware, Florida, Georgia, Illinois, Indiana, Maryland, Michigan, New Jersey, North Carolina, Ohio, Pennsylvania, and Texas. _At Faria Education Group, we are dedicated to reaching every learner and inspiring every educator. As the trusted partner of over 10,000 schools and 4 million students in 155 countries, we lead the way in international education systems and services. We offer an integrated suite that supports all aspects of curriculum management, teaching and learning, admissions, and school-to-home communications. With an unwavering commitment to innovation, our technology is designed with rigorous standards for data protection and security, ensuring first-class training and support for modern international schools. Through our innovative online courses and revision programs, we provide comprehensive educational experiences. Our offerings include the IB Diploma and Cambridge online courses, bringing high-quality education to schools and homes worldwide. Join us in our commitment to transforming education and empowering communities globally. Explore our services, including ManageBac, OpenApply, Atlas, SchoolsBuddy, Pamoja, Wolsey Hall, and Oxford Study Courses. _

Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc. We created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices. • The Price Difference: Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets., • The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons., • The Experience Difference: From tailored claims handling to highly responsive customer service, we are focused on making the home insurance purchasing process a better overall experience. At Openly, our people are just as important as our product. For us, collaboration, communication, and work-life balance are more than nice-to-haves— they’re the must-haves that make us who we are. We believe a great company is the result of a shared set of values, so we look for these qualities in every candidate we hire. • Integrity, • Empathy, • Teamwork, • Curiosity, • Urgency We've designed our hiring process with you, the candidate, in mind. At every step, you have the chance to present your strengths and learn more about what makes Openly a great place to work. We embrace individuality and believe diverse teams are winning teams. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. Job Details We are seeking a Senior Insurance Product Manager to help drive our companywide product efforts and bring Openly insurance products to independent agents across the country. Reporting to the Director of Insurance Product Management, this highly visible role offers the opportunity to lead key insurance product management initiatives like establishing an strategy for promoting multi-line growth, generating a strategy for determining appetite for catastrophe risk, building and launching new products, and determining KPI’s and thresholds for decision-making. This role will also interact with business leaders across Technology and Operations Teams. This role requires a self motivated, high-energy individual who can efficiently function in a fast-paced, performance-driven and often ambiguous environment. Key Responsibilities • Developing and calibrating Openly’s personal lines products for company-wide provisions including UW appetite, coverage offerings, profitability targets, and Openly proprietary models, • Assisting with rate filings and DOI correspondence to ensure timely regulatory approval, • Collaborating with our Technology and Operations teams to successfully implement product changes, • Analyzing key performance indicators and drivers of profitability, including loss ratios, actuarial indications, frequency/severity trends, sales conversion, persistency, and other data as we continue to grow our geographic footprint, • Leading other product management initiatives, such as external data evaluations, market/competitor intelligence, and new product development Requirements • 5-7 years of experience in insurance product management and product development roles, • A degree in Mathematics, Actuarial Science, Economics, Statistics, or similar study, • Solid technical (SQL) and analytical skills, capable of developing quantitative analyses through data manipulation, • Ability to identify and define complex business problems and develop relevant analytical frameworks to deliver solutions, often operating in ambiguity and leveraging creativity, • Strong communication and project management skills, and the ability to collaborate effectively with people at all levels across the company, • Strong decision-making skills, • P&C insurance experience is required, and personal lines auto and homeowners insurance experience is a plus, • Insurance product compliance and/or state launch experience is a plus, • Experience evaluating and interpreting catastrophe model output is a plus, • Familiarity with product development and product lifecycle management is a plus Compensation & Benefits: Below is the budgeted salary range for this position. Actual compensation for this position will be determined based on the successful candidate's experience and skills. We are committed to providing a compensation package that not only reflects the responsibilities and requirements of the role, but also the unique expertise that the chosen candidate will bring to our team. Budgeted Salary Range $140,000 - $166,250 USD The full salary range shows the min to max salary range for this position. Actual compensation will be commensurate with experience and qualifications and determined based on various factors including the candidate's qualifications, skills, and experience. Full Salary Range $131,250 - $218,750 USD Benefits & Perks • Remote-First Culture - We supported #remotelife long before it was a given. We'll keep promoting it., • Competitive Salary & Equity, • Comprehensive Medical, Dental, and Vision Plan Offerings, • Life and disability coverage including voluntary options, • Parental Leave - up to 8 weeks (320 hours) of paid parental leave based on meeting eligibility requirements (Birthing parents may be eligible for additional leave through STD) • 401K Company Contribution - Openly contributes 3% of the employee's gross income, even if the employee does not contribute., • Work-from-home stipend - We provide a $1,500 allowance to spend on setting up your home workplace, • Annual Professional Development Fund: Each employee has $2,000 in professional development (PD) funds to spend on activities or resources annually. We want each Openly employee to achieve personal and professional success and to feel supported, confident, and informed about improving their efficiency and productivity., • Be Well Program - Employees receive $50 per month to use towards your overall well-being, • Paid Volunteer Service Hours, • Referral Program and Reward Depending on position, Employees generally are eligible for cash incentive compensation, including commissions for sales eligible roles. In all cases, eligibility for compensation and benefits is subject to applicable plan and policy terms in effect from time to time. U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered. Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law. We strive to provide an exceptional applicant and candidate journey when you engage with us. In an effort to respond to applicants in a timely manner, we leverage AI to organize applications and resumes based on required and applicable skills and experience. To allow our applicants to drive their initial interview experience with us, we may leverage an AI-supported scheduling tool so you can choose when to meet with our team. While AI assists with efficiency, all hiring decisions are made by our team members. Rest assured, your data is protected according to privacy laws and company policies. Contact our recruitment team with any questions about our AI-assisted hiring process.

Full-time Description Job Title: Customer Care Specialist Reports to: Customer Care Director FLSA Status: Non Exempt Travel: Travel requirement 10-15% Job Summary The Customer Care Specialist (CCS) is expected to be knowledgeable in all aspects of the order to cash process. This entails order processing, obtaining scheduling information, coordination of shipments, order expedites and processing of customer inquiries. The CCS will act as a liaison between respective departments to investigate and resolve non product complaints. This position will perform standardized processes, complete ERP (NetSuite-Plex) and supplemental trainings to align with department and company guidelines. Work Location Requirements This role operates on a hybrid schedule and will require periodic onsite attendance. Candidates must reside within commuting distance of our Chesterfield, MO to meet business and operational needs. Essential Duties and Responsibilities • Customer Assistance: Primary point of contact for an assigned geographical section or market specific account base. Provide product or service information relative to Altor’s product portfolio. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information and assistance regarding products, services, and policies., • Problem Resolution: Handle customer complaints and concerns effectively, aiming for a swift resolution while maintaining a positive customer experience. Escalate issues to appropriate channels when necessary., • Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or replacements. Ensure accuracy and efficiency in order management procedures., • Product Knowledge: Develop a comprehensive understanding of our products or services to effectively address customer questions and concerns. Knowledgeable on product features, pricing, and entire Altor product portfolio., • Customer Relationship Management: Build and maintain strong customer relationships by demonstrating empathy, professionalism, and reliability in every interaction. Customer sites visits may be required to support customer or business requirements., • Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. Provide regular reports i.e. Open Order Reports, Scorecards, and feedback to management in regard to service level agreements., • Team Collaboration: Collaborate with departments such as Sales, Operations, Scheduling, or Marketing to ensure seamless communication and resolution of customer issues. Contribute to team goals and initiatives., • Other duties as assigned. Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirements/Work Experience • Bachelor’s Degree or equivalent work experience, • 3+ years of experience in customer service; preferably in a manufacturing environment, • Experience with ERP Systems is desired Computer Skills • To perform this job successfully, an individual should have knowledge of Microsoft Suite – Word, Excel, PowerPoint., • Essential requirements include computer literacy; proficiency in office software products, with the ability to create PowerPoint or Excel presentations, and effectively utilize Teams, SharePoint, and Salesforce., • Proficiency in use of ERP systems (Oracle, SAP, NetSuite, etc.) required. Core Values Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position. • Accountability – We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility, • Innovation – We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork, • Integrity – We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence, • Adaptability – We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility, • Caring – We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy, • Passion – We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision. While performing the duties of this Job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most office environments. The noise level in the work environment is usually low to moderate level. Disclaimer The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper. MR1

Job Description PASADENA HUMANE is a non-profit animal welfare organization looking for passionate professionals to join our team. JOIN US &MAKE A DIFFERENCE! THE MISSION To lead the way toward a compassionate and caring community for all animals. OUR VALUES LEARNING: We commit to best practices and professional development through continuous education. INTEGRITY: We value honest and transparent communication and decision-making using evidence-based practices. COLLABORATION: We value teamwork in our organization and partnerships with our community to deliver exceptional service. KINDNESS: We show compassion, care, respect and empathy to all animals and humans without prejudice or discrimination. JOB TITLE: Transportation Coordinator FLSA: Non-Exempt FT/PT: Full Time WORK WEEK: Tuesday - Saturday SUMMARY The Fleet & Facilities Coordinator will coordinate all Pasadena Humane fleet, authorized drivers, on and on offsite parking, and facilities department projects as assigned. This position provides critical emergency services and may be required to work to ensure essential and emergency services are maintained meet operational requirements. JOB DUTIES AND RESPONSIBILITIES MAY INCLUDE: • Work with the Sr. Director of Facilities & Logistics to maintain Pasadena Humane’s vehicle fleet. Coordinate repairs with vendors and maintenance when needed. Work with departments to schedule and manage the care, cleaning of all vehicles and monitor fuel expenditures. Monitor vehicle recalls and coordinate repairs as needed., • Maintain vehicle records including maintenance records, annual registration, purchases, title, and annual inspection sheets and ensure information is available and up to date., • Administer Pasadena Humane’s fleet tracking programs for all Pasadena Humane transportation assets. Administer Pasadena Humane’s commercial vehicle roadside assistance and ensure information is available and up to date., • Oversee and maintain Pasadena Humane’s driver safety program. Maintain and distribute Pasadena Humane’s Driver Safety Handbook. Manage Pasadena Humane’s Pull Notice program and request, review and monitor motor vehicle reports and maintain confidentiality as required. Communicate driver authorization and approval to staff and volunteers as needed., • Develop, source, and deliver driver safety training for all staff and volunteer drivers. Coordinate online training with Human Resources or Volunteer Services and 3rd party vendors. Manage and monitor records for completion and expirations. Ensure training records are maintained and kept up to date., • Monitor vehicle first aid kits to ensure first aid equipment is up to date in all transportation assets. Monitor vehicle fire extinguishers monthly., • Update Pasadena Humane’s insurance broker with new vehicle and driver information as needed. Work with the broker to authorize drivers and maintain a current driver list., • Coordinate the accident reporting process. Submit all vehicle insurance claims. Gather statements and evidence and report accidents to insurance company in a timely manner. Coordinate repairs with approved vendors and work with Human Resources on employee injuries or Volunteer Services on volunteer injuries., • Coordinate Pasadena Humane’s parking resources. Act as the liaison between Pasadena Humane and parking vendors. Issue parking spaces and maintain a current database of parkers., • Pick up, transport, load and unload donated items, shipments, equipment and/or supplies as requested., • Participate in set up and tear down of onsite and offsite events., • Support the facilities department and coordinate work orders., • Coordinate access with Sr. Director or Manager and maintain up to date records., • Provide department coverage, as needed, to continue to meet operational needs., • Responsible for data management and data reporting as required. Ensure all records are maintained appropriately and in accordance with any Pasadena Humane policies and protocols and in compliance with any local, state or federal laws or guidelines., • Maintain a positive and collaborative relationship with other departments., • Be a steward of the organization’s core values, while promoting a culture of high team performance and continuous improvement, • Uphold Pasadena Humane’s mission and contribute to building a culture of philanthropy., • Promote Pasadena Humane’s mission and build a culture of philanthropy., • Enforces and adheres to operational standards regarding safety and risk management. Ensure a safe working environment and actively participate in safety programs including the Safety First Team., • Participate as needed in special department projects., • Promote a positive relationship with the public, volunteers, and fellow staff while promoting the organization’s programs, policies and philosophies., • Proactively address customer needs and ensure a high quality of customer care., • Perform other duties as assigned. REQUIREMENTS AND QUALIFICATIONS • Graduation from high school (or GED proficiency certificate)., • Minimum 3 years of experience working with fleet coordination. Experience with auto claims and repair is preferred., • Must be at least 18 years of age at the time of appointment., • Possession of a valid and appropriate California Driver’s License and insurable to drive company vehicles, maintained during the course of employment, • Forklift and Pallet Jack certification or the ability to complete Forklift and Pallet Jack training within 90 days of the position start date, • Ability to complete RV driver training within 90 days of the position start date., • Ability to meet deadlines and work independently., • Proficient in computer applications, Microsoft suite and email. Experience with fleet tracking software preferred., • Strong sense of professional judgment and ability to maintain confidentiality., • Must come to work regularly and on time, follow directions, take criticism, get along with coworkers and supervisors, treat coworkers, supervisory staff, members and guests with respect, courtesy, and refrain from abusive, insubordinate and/or violent behavior., • Must be able to model Pasadena Humane’s Core Values of Learning, Integrity Collaboration and Kindness., • Must interact positively with supervisor, management, coworkers, volunteers, and the public to promote a team effort and maintain a positive and professional approach., • Must be able to work independently with minimal supervision., • Must provide positive, proactive customer service, • Must have a positive attitude and a sense of humor WORK SCHEDULE Must come to work regularly and on time. Must be able to work early hours according to the needs of the department schedule, including weekends and holidays. WORKING CONDITIONS • Fast-paced environment. Employees are exposed to numerous animals (live and deceased), including those with uncertain dispositions. They are required to act in a safe and responsible manner., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl; talk or hear and/or smell. The employee must occasionally lift and/or move up to 50 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Pasadena Humane is an Equal Opportunity Employer. It is our policy not to engage in discrimination against any individual, or harassment of any person seeking employment with our organization on the basis of race, color, national origin, religion, sex, gender identity, pregnancy, physical or mental disability, medical condition, ancestry, marital status, age, sexual orientation, citizenship, genetic information or status as a covered veteran including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. This policy applies to all employment practices, including recruitment, selection, promotion, transfer, merit increase, salary, training and development, demotion, and separation. This policy is intended to be consistent with the provisions of applicable State and Federal laws. Federal law requires proof of citizenship or "alien right-to-work" status. Pasadena Humane maintains a drug-free workplace and performs pre-employment substance abuse testing.

Job Description ABOUT BOOSTED COMMERCE Boosted Commerce (founded in 2019) is a digitally native, CPG platform focused on building beauty, health, and wellness brands. We are a seasoned team of traditional retail and ecommerce operators and are looking for highly motivated people who thrive in an entrepreneurial atmosphere to join us. If that sounds like you—reach out! IN YOUR NEW ROLE At Boosted, we manage a portfolio of fast-growing beauty, health, and wellness brands across e-commerce channels and our own websites. Behind every brand sits a tech stack that powers our data pipelines, AI capabilities, and the cloud infrastructure our analytics and operations teams rely on every day. In your new role as Director of Technology, you will own the systems, security posture, and infrastructure that keep Boosted running—translating business priorities into reliable technology, hardening our environment, and partnering with cross-functional teams to scale our capabilities without slowing momentum. YOUR RESPONSIBILITIES Technology Strategy and Leadership • Define and execute the company's technology strategy, setting direction across cloud, IT operations, data engineering, and AI while balancing build-vs-buy against cost, risk, and speed, • Establish technology policies, standards, and SOPs that improve reliability, security, and operational consistency Cloud Infrastructure and IT Operations • Own the cloud environment (compute, storage, databases, serverless, networking) and ensure it is scalable, secure, observable, and cost-efficient, • Oversee IT operations including endpoint management, MDM, endpoint security, and the full hardware lifecycle from provisioning through offboarding, • Administer productivity and collaboration platforms (e.g., Microsoft 365, SharePoint) and serve as the senior technical escalation point for incidents that exceed first-line support, • Enforce security best practices including credential rotation, secrets management, endpoint protection, and certificate lifecycle, and lead remediation when compliance gaps surface Data Pipelines and Engineering Infrastructure • Oversee data pipelines, ETL/ELT processes, orchestration, and data integration across marketing, e-commerce, and operations sources, ensuring reliability, observability, and timely error monitoring, • Administer the data warehouse environment (access, performance, security, cost) and lead infrastructure-side initiatives such as authentication migrations and platform upgrades AI Infrastructure and Enablement • Own the AI infrastructure—model access, API integrations, and the platforms connecting AI tooling to internal data and workflows, • Establish standards for safe and effective AI use (governance, access controls, secrets, cost monitoring) and lead the implementation of high-impact internal AI initiatives in partnership with analytics, brand, and operations teams Vendor and Cross-Functional Leadership • Own relationships, contracts, and budget for core technology vendors and MSPs, including renewals, right-sizing, and negotiation of new partnerships, • Serve as the connective tissue between technology, analytics, finance, and brand teams—translating business needs into reliable systems, leading projects from scoping to delivery, and communicating clearly with executive stakeholders TO BE THE BEST FIT FOR THIS ROLE YOU NEED • 7+ years of experience in IT, infrastructure, or technology leadership roles, with at least 2-3 years owning end-to-end technology for a growing company, • Hands-on expertise with public cloud infrastructure and modern productivity platforms at the administrator level, • Strong working knowledge of MDM, endpoint security, and modern identity and access management, • Experience supporting data engineering environments, including data warehouses, orchestration tools, and ETL/ELT pipelines, • Working knowledge of AI/ML infrastructure, including model APIs, integrations, and the security and governance considerations of deploying AI internally, • Excellent stakeholder management and executive communication skills, with the ability to influence without direct authority, • Comfortable rolling up your sleeves in a lean environment—this is a hands-on leadership role, not a pure people-management role BOOSTED COMMERCE OFFERS • Salary: $150,000 - $180,000, • Growth company at a pivotal juncture, • Hybrid Opportunity, • Flexible Time Off, • Benefits (Medical, Dental, Vision, etc.), • Bonus and Equity Boosted Commerce is an equal opportunity employer committed to diversity and inclusion. We believe bringing together people from diverse backgrounds enhances our ability to think more creatively and to come to the right conclusion more often. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, or disability. Company DescriptionBoosted Commerce (founded in 2019) is a digitally native, CPG platform focused on building beauty, health, and wellness brands. We are a seasoned team of traditional retail and ecommerce operators and are looking for highly motivated people who thrive in an entrepreneurial atmosphere to join us. If that sounds like you—reach out!Boosted Commerce (founded in 2019) is a digitally native, CPG platform focused on building beauty, health, and wellness brands. We are a seasoned team of traditional retail and ecommerce operators and are looking for highly motivated people who thrive in an entrepreneurial atmosphere to join us. If that sounds like you—reach out!

The Director, Ambulatory Care Operations RN serves as the primary clinical and operational relationship leader between the medical network and contracted Primary Care Physicians (PCPs) across the region. This role partners closely with the Regional Medical Director, outpatient providers, care management teams, and internal operational departments to improve continuity of care, strengthen provider engagement, and enhance coordination for high-risk and high-utilizing members. The Director functions as a strategic ambulatory care integrator focused on supporting PCPs with post-discharge coordination, complex patient management, outpatient follow-up compliance, and utilization awareness. This role helps bridge communication and operational gaps between inpatient settings, outpatient providers, care management teams, and health plan resources. The Director proactively engages physician offices to improve patient outcomes, reduce avoidable utilization, support value-based care initiatives, and enhance the overall provider and patient experience. The role emphasizes relationship development, operational problem solving, provider collaboration, and proactive intervention strategies designed to strengthen outpatient care coordination across the continuum of care. This position serves as a key partner to PCP offices by ensuring providers have operational visibility into high-risk patients, recent hospitalizations, emergency room utilization, care coordination opportunities, and available organizational resources to better support their attributed members. A. ESSENTIAL DUTIES & RESPONSIBILITIES PCP Engagement & Relationship Management • Develop and maintain strong working relationships with contracted PCPs, office managers, nursing staff, and outpatient clinical teams., • Serve as a primary operational liaison between PCP offices and Medical Management departments., • Conduct routine provider outreach, engagement meetings, and operational support visits., • Support PCP alignment with organizational clinical, quality, and operational initiatives., • Facilitate communication between outpatient providers and internal departments regarding care coordination, operational barriers, and member needs., • Promote collaborative partnerships focused on improving patient outcomes and provider satisfaction., • Identify operational challenges affecting PCP offices and assist with escalation and resolution. Post-Discharge Coordination & Continuity of Care • Support timely post-discharge follow-up appointments with PCP offices., • Facilitate communication between inpatient teams and outpatient providers following hospitalizations., • Assist PCP offices in managing recently discharged members and high-risk transitions of care., • Collaborate with Transition of Care (TOC) teams to improve continuity and reduce gaps in care., • Help identify and resolve barriers delaying outpatient follow-up or continuity services., • Monitor transition-related workflows and support process improvement initiatives. High-Risk & High-Utilization Member Management • Assist PCPs in identifying and managing high-risk, medically complex, and high-utilizing members., • Provide operational visibility into:, • Frequent ER utilizers, • Frequent admissions, • Readmission patterns, • Rising-risk members, • Complex care coordination needs, • Collaborate with PCPs to support proactive intervention strategies for high-risk populations., • Coordinate with Case Management, Population Health, Behavioral Health, Disease Management, and Social Services teams to support member needs., • Participate in interdisciplinary case discussions and complex patient coordination efforts as appropriate., • Assist in escalating complex outpatient coordination barriers affecting patient outcomes. Population Health & Utilization Collaboration • Support PCP understanding of utilization trends, care gaps, and quality opportunities within their patient panels., • Assist PCPs in identifying opportunities to improve utilization, care coordination, and quality outcomes within their attributed population., • Collaborate with providers on initiatives aimed at reducing avoidable emergency room visits, readmissions, and unnecessary utilization., • Assist with provider education related to:, • Transition of care best practices, • High-risk member management, • Preventive care opportunities, • Care coordination resources, • Quality improvement initiatives, • Partner with internal operational teams to support value-based care strategies and population health initiatives., • Assist with implementation of operational workflows that improve outpatient coordination and patient engagement. Ambulatory Care Integration • Support coordination between outpatient providers and internal departments including:, • Case Management, • Utilization Management, • Behavioral Health, • Quality Management, • Population Health, • Member Services, • Network Management, • Collaborate between inpatient and outpatient care teams across the continuum of care., • Assist PCP offices in navigating organizational resources and escalation pathways., • Promote integrated, patient-centered, and cost-effective care coordination practices. Leadership & Operational Support • Provide leadership, mentorship, and operational support to Clinical Liaison staff as assigned., • Participate in onboarding, training, and development initiatives., • Support departmental process improvement projects and operational initiatives., • Promote a culture of collaboration, accountability, responsiveness, and professionalism., • Assist leadership with identification of operational trends and opportunities for improvement., • Participate in regional clinical and operational meetings as appropriate. B. EDUCATION AND/OR EXPERIENCE Required • Active unrestricted California Registered Nurse (RN) license., • Minimum 5 years of clinical experience., • Minimum 3 years experience in one or more of the following:, • Case Management, • Care Coordination, • Managed Care, • Population Health, • Utilization Management, • Hospital or Ambulatory Operations, • Strong understanding of care transitions and outpatient coordination workflows., • Excellent communication, relationship-building, and organizational skills., • Ability to work collaboratively with physicians, office staff, and interdisciplinary teams. Preferred • Bachelor of Science in Nursing (BSN)., • Experience in IPA, MSO, ACO, or managed care environments., • Experience working with value-based care models and population health initiatives., • Prior physician engagement or provider relations experience., • Experience with high-risk patient management and utilization reduction initiatives., • Bilingual abilities preferred based on regional needs. The pay range for this position at commencement of employment is expected to be between $145,000/year to $150,000/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, licensure, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. As one of the fastest growing Independent Physician Associations in Southern California, Regal Medical Group, Lakeside Community Healthcare & Affiliated Doctors of Orange County, offers a fast-paced, exciting, welcoming and supportive work environment. Opportunities abound, and enterprising, capable, focused people prosper with us. We promote teamwork, nurture learning, and encourage advancement for all of our employees. We want to see you excel, because we believe that your success is our success. Full Time Position Benefits: The success of any company depends on its employees. For us, employee satisfaction is crucial not only to the well-being of our organization, but also to the health and wellness of our members. As such, we are firmly dedicated to providing our employees the options and resources necessary for building security and maintaining a healthy balance between work and life. Our dedication to our staff is evident in our comprehensive benefits package. We offer a very generous mixture of benefits, including many employer-paid options. Health and Wellness: • Employer-paid comprehensive medical, pharmacy, and dental for employees, • Vision insurance, • Zero co-payments for employed physician office visits, • Flexible Spending Account (FSA), • Employer-Paid Life Insurance, • Employee Assistance Program (EAP), • Behavioral Health Services Savings and Retirement: • 401k Retirement Savings Plan, • Income Protection Insurance Other Benefits: • Vacation Time, • Company celebrations, • Employee Assistance Program, • Employee Referral Bonus, • Tuition Reimbursement, • License Renewal CEU Cost Reimbursement Program, • Business-casual working environment, • Sick days, • Paid holidays, • Mileage

Description Title: Senior Lender Employee Status: Full Time Salary: Grade 5 Starting range of $81,200 – $101,500 | Chicago Reports to: Managing Director of Lending, Chicago Department: Capital Solutions Location: Chicago, IL Hybrid: In office: T/W | WFH: M/Th/F Department Function: Capital is a critical resource that’s often beyond the reach of nonprofits serving communities with limited resources. IFF works hard to change that. For more than 30 years, IFF has specialized in flexible lending products that help nonprofits achieve their growth goals and best serve their communities. IFF’s clients include human services agencies, supportive housing providers, schools, health clinics, arts organizations, community centers and a full spectrum of other nonprofit organizations. Racial inequality in property values still exists today. IFF takes a different approach to underwriting that isn’t limited by appraisals, but instead is informed by a deep understanding of nonprofit operations and the importance of nonprofit facilities to communities. IFF provides lending to our clients uniquely designed to serve nonprofits with no appraisals on commercial projects, as low as five percent up front, and long-term loans with no prepayment penalties. Loans can be used for acquisition, facility improvement, equipment and vehicles, and affordable housing. Capital Solutions is part of IFF’s Core Business Solutions which is a cross-cutting team that sits at the nexus of nonprofits, communities, and IFF technical knowledge. The group provides thought leadership and expertise to drive corporate strategy across markets. The primary business units in Core Business Solutions are Capital Solutions, Real Estate Solutions, Community Development Solutions, Home First, Legal and Compliance. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Basic Job Function Responsible for supporting the loan origination process by analyzing applicant financial, project and management capacity and preparing loan recommendations. Work closely with lenders across all IFF sectors and states on loan opportunities to determine long-term fit with IFF mission and credit requirements. Manages and maintains database information with responsibility for data integrity. IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. Requirements Core Responsibilities: 1. Primary borrower relationship manager for assigned region’s lending activities. Responsible for sourcing, underwriting, seeking approval, and facilitating the closing and monitoring of loans, including those requiring complex structuring. • Responsible for guiding prospective borrowers through the loan application, approval and closing process, • Screens projects for alignment with IFF and department goals. Evaluates loan requests, including the agency's financial condition and projections, site analysis and building plans, operating plans, potential risks and other relevant data to support a recommendation of whether or not to make a loan. Follow up as necessary with agency and others to obtain additional information., • Coordinating as necessary with the Chief Credit Officer, underwrite, structure, package and present loan recommendations for approval to loan committees. Document terms and conditions and issue commitment letter., • Provide technical assistance on financing and financial systems to improve capacity of applicants and borrowers., • Support IFF’s Customer Relationship Management database with data input to ensure that accurate and comprehensive information on all aspects of loan program is readily available, from initial contact through project closing and long-term monitoring. Contribute quantitative and narrative materials for fund raising applications and required reporting., • Establish closing requirements and work with IFF Closing and Escrow Services team, borrower, attorneys, and others to facilitate closing process in timely and efficient manner., • Work with the Portfolio Management team to support post-close monitoring including customer check-ins or site visits as required. Coordinate customer relationship management with Portfolio Management and support effective relationship communications. 1. Lead loan business development efforts to build and maintain a strong loan pipeline. Work with Marketing to implement appropriate outreach strategies, business development and sales activities. • Develop and pursue business leads from existing network of customers, contact with agencies and market influencers, community leaders and funders and follow up with generated leads, • Respond in a timely manner to inquiries from prospective borrowers, providing information regarding IFF lending programs, assessing loan readiness, and assisting as necessary to prepare loan submissions and related paperwork, • Conduct in-person and virtual presentations or workshops for customers and prospective borrowers as arranged and scheduled with the Managing Director of Lending or in coordination with other partners 1. Participate with other Capital Solutions staff to research, develop, and improve lending programs, policies and procedures, marketing materials, application forms, tracking procedures, program goals, and general communications., 2. Maintain required job knowledge, skills and core professional competencies. Attend and participate in required educational programs and staff meetings, 3. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 4. Perform other projects as assigned. Performance Measures: 1. Achievement of lending and program goals., 2. Complete, accurate, and thoughtful analysis for thorough understanding of underwriting and lending issues on all loan applications and portfolio and risk assessment reports., 3. Achievement of portfolio outreach and increasing the profile and visibility of IFF across the region., 4. Solutions to identified issues and challenges relating to loan program implementation., 5. Achievement of department lending and program goals in region., 6. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 7. Models personal accountability that promotes ownership and engagement., 8. Builds and maintains effective working relationships with colleagues, peers and team members., 9. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community., 10. High level of satisfaction with both internal colleagues and external contacts. Position Qualifications: Education: Bachelor’s Degree or equivalent combination of education and/or experience required, preferably in business, accounting, or finance. Previous Experience: • Seven years of experience in banking, finance, or real estate finance, • Demonstrated competence in commercial lending terminology and credit and financial statement analysis, • Experience marketing loan products Special Knowledge & Skills: Familiarity with the nonprofit sector strongly preferred; familiarity with construction and lending practices and terminology; strong interpersonal skills; comfortable in presentation and workshop situations; proficient computer software user, including spreadsheets (Excel) and databases. Additional Requirements: Occasional evening and weekend work. Standard Benefits: • Medical, dental, and vision insurance, • Paid time off, • 401(k) retirement plan with employer contribution, • Life Insurance, • Short and long term disability Work-Life Balance Benefits: • Hybrid workplace, • Summer Fridays Employee Development Benefits: • Professional development stipend, • Mentorship program Miscellaneous: • Wellness programs, • Employee assistance, • Referral Bonuses IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the Careers section of our website to apply online. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Responsive recruiter Benefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Vision insurance About Ellie Mental Health of Aurora and Saint Charles: Ellie Mental Health of Aurora and St. Charles is dedicated to providing compassionate, accessible, and high-quality behavioral health services to our communities. We strive to make mental health care approachable, inclusive, and effective, fostering a supportive environment for both clients and staff. Join our team to help ensure the financial health of our clinics while supporting our mission to improve mental wellness. Position Overview: The Revenue Cycle Management (RCM) Specialist is a critical member of the Ellie Mental Health of Aurora and St. Charles team, responsible for managing the end-to-end revenue cycle process to ensure timely and accurate billing, collections, and financial reporting. This role requires a detail-oriented individual with strong analytical skills, knowledge of behavioral health billing practices, and a commitment to supporting the clinic’s mission. The RCM Specialist will handle claims creation, bill submission, payment posting, resolution of problematic claims, and report generation to optimize revenue and ensure compliance with insurance and regulatory requirements. Key Responsibilities: Claims Creation and Submission: • Prepare and submit accurate insurance claims for behavioral health services using the clinic’s electronic health record (EHR) and billing software., • Verify patient insurance eligibility and benefits prior to claim submission., • Ensure claims are coded correctly (e.g., CPT, ICD-10) in compliance with payer requirements and behavioral health regulations. Bill Dropping: • Generate and submit clean claims to insurance payers and self-pay clients in a timely manner., • Monitor claim submission processes to ensure accuracy and compliance with payer deadlines. Payment Posting: • Accurately post payments, adjustments, and denials received from insurance companies and patients., • Reconcile payments with claims to ensure proper account balancing and identify discrepancies. Problematic Claims Resolution: Identify, analyze, and resolve denied or rejected claims by working with insurance companies, patients, and clinical staff. • Appeal denied claims as needed, ensuring proper documentation and timely follow-up., • Address underpayments, overpayments, or coding errors to maximize reimbursement. Reporting and Analysis: • Generate regular financial and performance reports, including accounts receivable (A/R) aging, claim status, and revenue cycle metrics., • Analyze trends in denials, reimbursements, and billing issues to recommend process improvements., • Provide insights to the Clinic Manager and Clinic Director to support financial decision-making and operational efficiency. Compliance and Documentation: • Ensure all billing practices comply with federal and state regulations, including HIPAA, and payer-specific guidelines., • Maintain accurate and organized documentation for all claims, payments, and correspondence. Collaboration and Communication: • Work closely with clinical staff to verify documentation and coding accuracy for services rendered., • Communicate with patients regarding billing inquiries, payment plans, and insurance-related questions in a professional and empathetic manner., • Collaborate with the billing team, Clinic Manager, and Clinic Director to streamline workflows and improve revenue cycle efficiency. Additional Duties: • Stay updated on changes in insurance policies, billing regulations, and behavioral health coding standards., • Assist with audits and provide documentation as needed for compliance reviews., • Support the implementation of new billing software or processes as required., • Perform other administrative tasks as assigned to support the clinic’s operations. Qualifications: Education and Experience: • High school diploma or equivalent required; associate’s or bachelor’s degree in healthcare administration, business, or related field preferred., • Minimum of 2 years of experience in medical billing or revenue cycle management, preferably in behavioral health or mental health settings., • Certification as a Certified Professional Coder (CPC) or Certified Billing and Coding Specialist (CBCS) is a plus. Skills and Abilities: • Strong knowledge of medical billing, coding (CPT, ICD-10), and insurance processes, with specific experience in behavioral health billing preferred., • Proficiency in EHR and billing software (e.g., TherapyNotes, Kareo, or similar platforms); familiarity with the Valant EHR platform is a plus., • Excellent attention to detail and organizational skills to manage high volumes of claims and data., • An analytical mindset with the ability to identify and resolve complex billing issues., • Strong communication skills, both written and verbal, to interact with payers, patients, and staff., • Ability to work independently and collaboratively in a fast-paced environment., • Familiarity with HIPAA and other healthcare regulations. Personal Attributes: • Empathetic and patient-focused approach to handling sensitive client interactions., • Problem-solving mindset with a proactive attitude toward challenges., • Commitment to Ellie Mental Health’s mission of providing accessible and compassionate care. Work Environment: • This position is primarily office-based, with responsibilities split between Ellie Mental Health locations in Aurora, IL, and St. Charles, IL, with the potential for hybrid or remote work depending on clinic needs and performance., • Standard office hours with occasional flexibility required to meet deadlines or resolve urgent billing issues. Benefits: • Competitive salary commensurate with experience., • Health, dental, and vision insurance options., • Paid time off and holidays., • Opportunities for professional development and continuing education., • Supportive and collaborative team environment. Flexible work from home options available. Compensation: $50,000.00 - $60,000.00 per year Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role! We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too! Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers. We have created a culture that reminds us that our employees are our leaders! Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.” Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health. In short, we’re just people helping people. Wanna join the herd?

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Transportation Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Transportation knowledge of State and Federal Guidelines a plus (DOT, FMCSA, etc.), • Will be working with in the Transportation industry a plus (Driver Qualification knowledge a plus) Excellent organizational, analytical, problem-analysis, and problem-solving skills., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Perform other duties as assigned What You May Need to be Successful: • Bachelor's degree or equivalent work experience., • 7-10 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • 40-50 hour work week with additional hours as customers, situations and projects require.Preferred:, • 3 years of virtual work experience, • Work experience in the professional sales environment is desirable, • Experience Transportation knowledge of State and Federal Guidelines a plus (DOT, FMCSA, etc.) Why First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Own CS budget, capacity planning, hiring plan, and productivity benchmarks. EXPERIENCE: • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create, • Stay Team-Oriented: Collaborate and appreciate each otherWhat Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $120-130K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Own CS budget, capacity planning, hiring plan, and productivity benchmarks. EXPERIENCE: • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create, • Stay Team-Oriented: Collaborate and appreciate each otherWhat Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks. We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey. Position Summary We are seeking an experienced Director of Accounting Operations to lead and oversee our accounting operations team. This role is critical to ensuring the accuracy, efficiency, and compliance of our financial processes as we scale. The ideal candidate will bring strategic leadership, process improvement expertise, and the ability to drive operational excellence across payroll, accounts payable (AP) and procurement, expense management, and financial systems. This position is open to both remote and hybrid applicants. For those based in Mountain View, this role will require in-office work 2-3 days a week. The US base salary range for this full-time position is $200,000 - $245,000+ equity + benefits. Our salary ranges are determined by role, level, and location. • Leadership & Team Management, • Lead, mentor, and develop a high-performing accounting operations team, including payroll, accounts payable, and financial systems., • Establish and monitor KPIs to assess team performance and ensure alignment with department and company goals., • Sets strategy and execution plan for department to achieve mid-term team results (> 3 mos). Defines strategy for the team in alignment with stakeholders, company-wide priorities and customer needs., • Operational Excellence, • Oversee the monthly close process, ensuring accurate and timely reconciliations of key accounts., • Optimize workflows and processes to improve efficiency, reduce manual effort, and mitigate risk., • Implement and maintain robust internal controls to ensure compliance with SOX and other regulatory requirements., • Financial Systems & Technology, • Drive the effective use of technology, including ERP systems (e.g., NetSuite), expense management tools (e.g., Expensify, Brex), and payroll platforms., • Collaborate with IT and finance teams to evaluate, implement, and integrate new systems as needed to support scaling operations., • Process Improvements, • Identify and lead initiatives to automate manual processes in payroll, AP, and expense management., • Develop and document policies, procedures, and best practices to support scalability and readiness for public company reporting., • Compliance & Reporting, • Ensure compliance with GAAP, tax regulations, and other relevant financial reporting standards., • Partner with the technical accounting team and external advisors to prepare for IPO readiness, focusing on operational processes and controls., • Collaboration, • Partner with treasury, tax, and other stakeholders to align accounting operations with overall company objectives., • Support internal and external audits, addressing operational accounting inquiries and ensuring timely resolution of findings., • Bachelor’s degree in Accounting, Finance, or a related field (CPA preferred)., • 10+ years of progressive experience in accounting operations, with at least 5 years in leadership roles., • Strong understanding of GAAP, financial controls, and accounting operations best practices., • Experience with ERP systems (NetSuite preferred) and tools like Expensify, Ramp, or Brex., • Proven ability to lead process improvements, implement controls, and drive efficiency in a scaling environment., • Exceptional communication and interpersonal skills, with the ability to influence and collaborate across teams., • Experience preparing for IPO or operating in a public company environment is a plus. #LI-Remote At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant. EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director (Global Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Global Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance. Administrative • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Perform other duties as assigned. EXPERIENCE: • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create, • Stay Team-Oriented: Collaborate and appreciate each otherWhat Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

At Trella Health, we are passionate and committed to our mission: empowering meaningful change in healthcare. Since our founding in 2015, we continue to grow our team, enhance our solution and services offerings, accelerate into new markets, and expand our customer base. We are rapidly growing and are looking for new Trellavators to join our team! “What is a Trellavator?” you ask. Innovate and elevate is the name of our game! We go above and beyond to collaborate with and support each other. We believe that when a colleague or customers succeeds, we succeed. By learning from others, building on our successes, and taking risks, we constantly raise the bar. After all, continuous improvement is in our DNA. Our word is paramount, we keep our commitments, and we always follow through. We have a strong, reliable support system that fuels growth, collaboration, and passion—and together, we create a positive environment where everyone at Trella Health, including the customers we support, can thrive. Are you ready to learn more about the opportunities with our team? Trell-yeah you are! Position Overview: We are looking for a Senior Data Scientist to join our Data Science & Engineering team. In this role, you will be responsible for turning medical and pharmacy claims data into measures and actionable insights within our software as a Service (SaaS) solution. You will utilize your strong quantitative analysis, SQL, and Python skills to create and analyze scripts to compute metrics and impact downstream data sets. You will work cross-functionally with the data engineering, product, and data quality teams to ensure our data pipelines are accurate, efficient, and high quality. We're looking for someone who is intellectually curious and passionate about continuous learning, especially when solving problems within healthcare data. Location: This role is remote with a strong preference for candidates within commuting distance of Atlanta, GA; Philadelphia, PA; or Nashville, TN. We will also consider applicants based in other U.S. locations. Reports to: Director of Data Science As a Senior Data Scientist at Trella, you will: • Work with vast national datasets of medical and pharmacy claims data to interpret, analyze, and build datasets that deliver actionable insights to Trella’s proprietary solutions., • Design, build, and maintain scalable Databricks workflows and jobs for processing healthcare claims data., • Develop and optimize PySpark and SQL pipelines for performance, reliability, and efficiency., • Implement data quality monitoring and validation frameworks to ensure completeness, accuracy, and consistency of claims data., • Support modernization by refactoring legacy SAS scripts into Databricks., • Act as a subject matter expert on healthcare data sources, calculations, and methodologies., • Collaborate with the product team to size and scope new analytic projects, defining specifications and requirements., • Continuously enhance your knowledge of the healthcare industry through independent research and professional development. This job might be a fit for you if you have: • 5+ years of experience in data science, preferably within healthcare space., • Advanced SQL and Python skills (e.g. writing complex data processing scripts and automating workflows)., • Experience working with Databricks, including Spark SQL and PySpark for analytics, data modeling, and machine learning workflows., • A deep understanding of data lineage to track and visualize data dependencies, identifying upstream/downstream impacts., • Experience with statistical modeling including regression, imputation techniques, and risk scoring., • Strong knowledge of medical claims data (e.g., Medicare, Medicaid, Commercial) as well as medical coding systems (ICD10, CPT, HCPCS, MS DRG, NPPES NPI)., • Excellent problem-solving, time management, and communication skills., • Familiarity with software development tools like Jira, Confluence, and Bitbucket., • A passion for using data to improve healthcare and a love for solving complex problems., • Bachelor's or Master’s degree in a technical field or equivalent experience. About Trella Health: Trella Health provides unmatched, actionable market intelligence to post-acute care and value-based care providers of all sizes. Our industry leading analytics paired with CRM and EHR integration workflows positions us as the most advanced sales enablement platform for the post-acute care market. One of only a few companies to be deemed both a Qualified Entity by CMS and an Innovator under its Virtual Research Data Center Program, Trella has elite access to billions of performance metrics and referral data to enable competitive positioning across the market. Its standardized insights, representing 90% of all lives 65+ U.S. population, help customers identify, engage, and manage critical relationships and advance their organizations with certainty. Since launching our first product in 2016, we have experienced tremendous growth and have highlighted a few key data points to get an at-a-glance view of Trella: • Over 1,000 customers including 10 of the top 10 post-acute providers and 4 of the top 10 health systems, • Over 150 team members and growing, • Recognized as one of Modern Healthcare’s “Best Places to Work” in consecutive years and were ranked in the Top 50 startups in the US by LinkedIn, • Headquartered in Atlanta, GA with remote hubs in Nashville, Philadelphia, the Philippines, and Latin America. The Trellavator Experience: At Trella Health, you can expect to join a welcoming team that truly embodies our core values. Our collaborative culture is anchored by trust, transparency, and inclusion—and we also have a lot of fun. No matter where you work, at Trella Health you can expect an awesome team, frequent virtual gatherings, engaging events, casual attire, and more. We offer competitive salaries with a comprehensive benefits package to all employees and provide an environment that fosters work-life harmonization with Flexible Paid Time Off, along with remote-first work arrangements. As we continue to see exponential growth, our goal is to continue to put team members first and strive to offer our team members the best culture and benefits possible. Some of the benefits we provide are: • Health, Dental, Vision & Voluntary Benefits, • Competitive Salary & Bonus Plans, • 401k Retirement Savings, • Flexible PTO & 10 Paid Holidays, • Flexible Work Hours, • Equity Shares, • Paid Leave Programs, • Marketplace for discounted retail and entertainment Equal Opportunity Employer Trella Health is an equal opportunity employer. All persons will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, handicap, veteran status, genetic information, or any other protected status as recognized by federal, state, or local laws.