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Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed * In partnership with with Clinical Leadership and the ...

Perform analysis and reporting activities related to risk score calculation, encounter data submission, chart review programs and audits, and related performance metrics per regulatory and health ...

Throughout our market-leading growth, we've maintained a strong employee satisfaction score of 8.2/10. About Position: Role: Lead Databricks Engineer Location: Iselin NJ (Hybrid 2-3 days from office ...

Uphold company standards for customer service and ensure the achievement of Net Promoter Score (NPS) goals. Meeting Participation: Participate in company meetings and enforce decisions made by upper ...

Ensures patient satisfaction as evidenced by Press Ganey scores in response to patient questionnaires * Resolve problems involving staff, patients, families, physicians and other hospital departments

... scorecard and executive status reporting • Assist in the prioritization of enhancements and changes into release packages • Develop process for emergency and exception releases • Participate in ...