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Job Description Schedule (Open Availability Highly Preferred): • OPEN AVAILABILITY Pay Range: $21-22 hourly About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?! We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We've been changing the game since 2013, and we're not taking our foot off the gas now. Want more of the story? Check out our background here. About the team and position As a Safe and Secure Associate II, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. Your daily duties will vary depending upon your assignment. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to. You will be adept at utilizing Carvana technology. You will interact with our Inspection Center and Logistics Team in documenting vehicle destinations and locations. You will support vehicle location research when necessary and provide key details to the Safe and Secure Manager to assist in any inquiry. The core responsibilities are the same as an Associate I, however this level is aimed at top performing associates that are consistently performing at a "skilled' level. This associate is established and has a solid foundation with at least 1 year of internal experience, minimal touchpoints, has the skill set to take on more complex issues that arise (i.e. inventory control, safety, and critical tracking) and start to introduce skills that will help grow into a people leader, such as, mentoring, and training. This position is hourly and reports to either the Safe and Secure Team Lead or the Safe and Secure Manager. What you'll be doing • Deliver a service first approach in everything you do., • Make a difference by exemplifying our Carvana values., • As our egress and digress "ambassador", you will have the opportunity to positively impact the daily interactions with the majority of our associates, drivers, and vendors., • At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors., • When appropriate, partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components., • Ensure each request is delivered in a way that is timely, quality, and service oriented., • Be there when the Team needs you. Each Safe and Secure Associate will be trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Take action when necessary and bring those skills to the forefront when facing emergency situations., • In partnership with your Safe and Secure Team Lead and Manager, promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed., • There will be times where you face difficult situations. Always Keep it Kool. Your role is to de-escalate situations to ensure we win with partners and collaboration at the forefront. Leverage your training to remind yourself that "We are all in this together.", • Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot., • Utilize our Safe and Secure Application (SAS App) and RFID Technology., • Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates., • Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns., • Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. Other duties include: • Demonstrates a clear understanding of how SAS conducts the inventory control process at the site., • Plays a pivotal role in helping identify and research vehicle exceptions to support the critical tracking and inventory reconciliation processes at the site., • Helps identify, document, and report vehicle and property damages occurring at the site., • Actively participates in and facilitates the completion of JIRA CCTV review requests at the site and enterprise level, contributing to the overall surveillance and security measures., • Provides assistance in completing JIRA badge requests at the site and enterprise level, contributing to a seamless badging process across the organization., • Assists in the CCTV review of safety incidents at the site, contributing to the enhancement of safety protocols and incident response strategies., • Acts as a valuable resource for new associates by actively participating in onboarding and providing ongoing coaching and development when needed. Key Metrics: • Unit Loss Rate versus Plan, • Safe and Secure App Execution, • Inventory Control/Accuracy and Tracking, • Safety Incident Performance, • JIRA Ticket Service Level Score, • Vehicle and property damages What you should know/have • Recommend 1 year of Carvana Safe and Secure experience, • Strong verbal and written communication skills, • Proven track record of strong decision-making in a complex environment, • Ability to relate well with others and establish strong working relationships, • Ability to organize, plan, and execute multiple tasks in a fast-paced work environment, • Ability to handle conflict situations in a positive way, • Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology, • Previous experience supporting an OSHA program – Safety Team, • Experience supporting crisis prevention and/or response plans What we'll offer in return • Full-Time hourly Position with a competitive wage., • Medical, Dental, and Vision benefits., • 401K with company match., • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.., • A great wellness program to keep you healthy and happy both physically and mentally., • Access to opportunities to expand your skill set and share your knowledge with others across the organization., • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development., • A seat in one of the fastest-growing companies in the country. Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you: • Must be able to read, write, speak and understand English, • Must be at least 18 years of age, • This job position is designated as a safety-sensitive position, • Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels, • Must be able to carry and transport up to 60 pounds up to 20 feet, • Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance, • Requires excellent visual acuity and manual dexterity, • Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment, • Requires frequent driving and computer data entry, • Must adhere to regular and predictable attendance, • The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

POSITION SUMMARY : The HazMat Field Driver/Technician will be responsible for transporting various waste streams to designated generator sites safely and adequately while driving class A trucks. Operate a Tractor Trailer pulling a variety of trailer types including but not limited to roll offs, tanker and van trailers to perform pickups of bulk and containerized hazardous and non-hazardous waste. Driver may also be required to drive a straight truck on a periodic basis. This role operates Monday through Friday with variable scheduling that may include 3-4 overnight shifts per week based on customer locations, routes, and delivery requirements. Drivers can expect most weekends and holidays off, with only occasional exceptions for critical business needs. PRINCIPLE RESPONSIBILITIES: - Safely operate trucks which may include roll-offs, tankers, gravel trains, tractor-trailers, box trucks, etc. - Performs LTL (less than load) pickups. - Maintains driver documents, such as logbook, quarterly permit book, trip reports, waste manifests, etc. - Understands DOT regulations as they pertain to hazardous waste collection, packaging and transportation including but not limited to accurate placarding, loading securement, HAZMAT load segregation, and labeling - Clear understanding of state weight limit laws. - Operates vehicle in a safe manner abiding by laws and regulations - Understands and utilizes company technology, such as mobile applications and software maintenance, as assigned by leaders. - Performs DOT / MOT pre-trip and post-trip vehicle inspections. - Effectively interacts and communicates with customers to ensure satisfaction. - Assists in maintaining good housekeeping at the facility and on the grounds. - May function as a technician on lab pack and field service projects. - Participates in the Site Safety program and required training. - Performs other, related duties as assigned. QUALIFICATIONS: - Ability to lift heavy objects and perform physical tasks associated with loading and unloading materials. - Strong attention to detail and ability to follow instructions accurately. - Must be able to prioritize, stay focused, and handle multiple, diverse responsibilities. MINIMUM QUALIFICATIONS: + A valid class A commercial driver's license is required with hazardous material and tanker endorsements or ability to get endorsement(s) within 90 days from hire date, and an MVR that meets Company policy standards. + Ability to pass 40-hour HAZWOPER Training upon hire. Pay Range: The pay range for this position is $28.50 to $39.22* which reflects the minimum wage in multiple jurisdictions. The actual range will depend on the locality in which you are hired. Bonus Plan Details (if applicable): Rewarding Compensation and Benefits Eligible employees can elect to participate in: - Comprehensive medical benefits coverage, dental plans and vision coverage. - Health care and dependent care spending accounts. - Short- and long-term disability. - Life insurance and accidental death & dismemberment insurance. - Employee and Family Assistance Program (EAP). - Employee discount programs. - 401(k) plan with a generous company match. - Employee Stock Purchase Plan (ESPP). - Paid Time Off (PTO) - Benefits https://jobs.republicservices.com/us/en/about-us/benefits The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services' commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4. ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2025, Republic's total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it. Our company values guide our daily actions: + Safe : We protect the livelihoods of our colleagues and communities. + Committed to Serve : We go above and beyond to exceed our customers' expectations. + Environmentally Responsible: We take action to improve our environment. + Driven : We deliver results in the right way. + Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGY Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs. Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. Sustainability Innovation Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year). RECENT RECOGNITION + Barron's 100 Most Sustainable Companies + CDP Discloser + Dow Jones Best-In-Class Indices + Ethisphere's World's Most Ethical Companies + Fortune World's Most Admired Companies + Great Place to Work + Sustainability Yearbook S&P Global

Dsl Express and partners are now hiring cdl-a truck drivers – otr solo and teams to run our newly updated and modernized fleet. Company drivers with 2+ years of experience and a decent Mvr/Psp score. Positions open immediately. Seeking drivers from New York and around the Syracuse, NY area (and in other states). It's a good strong market for us and we have solid nationwide otr routes! You can live out of state or anywhere. Pay is respectable. The bottom end for full-time drivers here is $104,000 per year, and the pay keeps going up for those who work harder. Typical pay highlights: • 30% line haul + bonuses (most popular for solos)., • $1,900–$2,400 weekly average + bonuses., • Or switch anytime to miles pay., • Up to 60 cents (automatic drivers)., • Up to 65 cents (manual drivers)., • Well over $104k+ per year on percentage (up to $145k top end)., • No forced dispatch. Average pay per week: $1,900 – $2,400 per week (with some peaks reaching $2700+ on legal hours) Pay is performance based and we offer percentage pay at 30% of the gross and option to switch to miles pay anytime. For average drivers slow season typically is between $1,900–$2,100 and peak season $2,100–$2,400 - rare slow weeks during slow season can dip to $1,500, rare peak weeks during busy season can hit $2,700+. Most weeks fall between $1,900–$2,400 depending on season overall. Rule of thumb: Just expect peak seasons to be better overall and pay to be on the high end most of the time. On a normal year, Q1 is slow, Q2 is peak, Q3 mediocre, Q4 peak. For the last 25 years, excluding crazy covid years, this has been the consistent pattern. Average company pay statistics for full time drivers: • 87% of drivers chose percentage pay in 2025. Miles seems to be an industry problem recently., • Top year around runners (the top 5 percenters) hit the $145,000 range last year in 2025., • Most top runners were somewhere in the $125,000 range in 2025., • Average drivers good at what they do but not top tier still made $115,000 range last year., • In 2025, nobody made less than $104,000 when running full time here ($104,130 to be exact)., • Drivers who were seasonal or had excessive home time were considered outliers and not included. Preferred percentage based solo driver pay - better in this 1 to 2 day run market: • We are paying up to 30% line haul plus bonuses. In this post covid market, drivers drive less and make more on this., • Average pay in dead season is usually between $1900 to $2100 with some rare best weeks of about $2400+ and a rare slow week of about $1500., • Average pay in peak season is usually between $2100 to $2400 with some rare best weeks of about $2700+ and a rare slow week of about $1900., • Average miles on percentage pay is reduced on purpose. We not only save fuel but our contracts make more by the mile. It's a win/win. Usually 2000 to 2500 miles in slow season and up to around 3000 in busy. You don't have to chase the dragons tail with miles or get burnt out to make more. Plenty of time to make your stops as well and fewer missed appointment times on drops and pickups. It's just a smarter way to do business. Standard miles based solo driver pay - for those who prefer: • Every driver is given option to switch any time to up to 60 cents plus bonuses depending on exp and mvr (up to 65 for manual drivers)., • Average miles when doing miles pay is anywhere between 2500 and 3600 miles per wk. Some drivers do more than others. We run alternate routes with miles pay drivers. However, the market isn't what it used to be. The long east west runs are dead in dry van (for the time being)., • The average gross income is roughly $1600 to $2400 legal max per week per driver. A bit less for automatic only drivers. Team driver pay (miles based pay only): • Want to drive in a team provided you have a team member?, • Up to 75 cents per mile plus bonuses. Depending on the exp and mvrs of the team., • Average miles when doing miles pay is anywhere between 5500 and 7000 per wk. Middle to lower side recently., • The average gross income is $4100 and $5200 per wk total split. Roughly $2000 to $2600 per week per team driver., • Sorry - this is not a team market right now. Solos on percentage generally do better and especially when running by percentage. Apply here and get approved faster! Important info about our work ethic!: We get lots of applicants – some days, too many. We need "a" stringers! Division 1 players. If you need a decent job, we can help but; we are saying this right now: We don't want unsafe drivers! We don't want guys who will sit around and miss stops continually. We don't want lazy guys who like to sit at truck stops all day. If you are motivated and can run and are a good, honest, hard-working honorable person, then we have a place for you and you will make good money with us. Otherwise, consider the schneider's of the world. Nothing is for free in life. We are fair and don't screw our men and women but you get what you give! Don't expect to want to be home weekends and make otr money. That's not an otr job and frankly that's fantasy! Be wary of anyone who promises that. That's not to say we want you staying out months and have no life either. Look! - This job is demanding and as long as you're a professional, we have a place for you. We treat our people like family but you get what you put in. We take this business seriously and we want serious drivers who will do the job to the best of their ability. What you make is directly related to your performance and its entirely up to you how well you do. We want the best! Sound harsh? Good! The truth is a hard pill to swallow. The old timers who threw in the towel when the eld mandate took effect back in 2019 are sorely missed. Dying breed. Props to all of you still truckin' on! Still interested after reading that? good! - here is the link: https://www.dslfreight.com/applynow/ What makes our company different?: • First and foremost, we are not a mega-carrier! You won't get lost in the mix. But - we are not tiny either., • We welcome veterans and encourage you to apply - in fact, we love them. We are all about fair chance employment as well. Anyone willing to work hard deserves a chance., • We have been in business 25 years (since 2001) and we've seen it all. Experienced., • We have 24-hour dispatch in 3 offices. Real guys all night., • We keep our equipment in top shape! We have built-in mechanic shops at the chicago and vegas depots. We also have newer equipment (lots of automatics now but we still carry manuals for those older school guys who want

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. Datavant is a data platform company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners. By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs. CPC Processor I Customer Support to insure the accurate and timely handling of release of information account issues with internal and external customers while maintaining a high level of professionalism. This is a Remote role (Call Center) • Full-Time: Monday through Friday 10:00AM - 6:30PM EST, • Comfortable working in a high-volume production environment., • Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status, • Documenting information in multiple platforms using two computer monitors., • Proficient in Microsoft office (including Word and Excel) You will: • Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100%, • Answering release of information related telephone calls and inquiries accurately and timely., • Review, research, resolve and respond to inquiries that are received via telephone, email or written correspondence., • Document all calls, inquiries and resolution in detail in appropriate areas of our software systems., • Follow all department and/or site specific processes and procedures accordingly., • Meet and maintain the department’s productivity and quality assurance expectations., • Responsible for following all company policies and procedures as posted or communicated by management., • Maintain confidentiality by keeping all information seen and heard within the boundaries of the role in the strictest confidence., • Maintains a high level of professionalism and good rapport with co-workers and members of management, • Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately., • Performs work in accordance with the training and direction provided and adheres to facility specific procedures, • Attends mandatory employee in-service meetings and/or training sessions, if so directed, • Maintain an acceptable attendance record and reports to work as scheduled., • Performs other duties as assigned. What you will bring to the table: • High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.), • Friendly, professional manner of communication. Good customer service skills., • Experience with multi-line phone system is required. Computer proficiency: Knowledge of MS-Office at intermediate/advanced level and one year experience would be beneficial., • Experience in the following fields would be beneficial: Data Entry, Medical Records, Health Care, Insurance Claims Processing and Proof Reading/Editing of Documents, • Ability to stay organized while working quickly. Strong attention to detail is also required., • Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.), • Required to take and pass a 90-day ROI Certification course with a score of 85% or higher., • To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15 - $18 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement . , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .

Total Expert is the Customer Operating System for financial services. Our purpose-built platform combines a system of context with a system of action that enables humans and AI Assistants to engage in the moments that matter and earn customers for life. Since 2016 Total Expert has enabled more than seven trillion dollars of funded loan volume. The Director of Customer Success leads the CSM organization at Total Expert and owns the execution of our retention operating model. Reporting to the Chief Lending Officer and managing a team of up to 10 Customer Success Managers, this leader is accountable for Gross Revenue Retention and Net Revenue Retention, for reducing controllable churn and downsell, and for ensuring our customers consistently realize measurable, defensible value from the Total Expert platform. This is a quota-bearing role. You and every CSM on your team carry annual NRR and attrition targets, and your CSMs are commercial owners alongside their Account Executives, responsible for renewal, health, and expansion on their assigned accounts, including multi-year renewal positioning. Just as important, this role is a maturity mandate. Total Expert has defined its Customer Success operating model, tiered coverage model, proactive risk identification, renewal governance, and an AI-enabled path to drive efficiency throughout Customer Success. We are looking for a leader who understands our customers deeply, has operationalized a model like this before, and can take our CS function from defined to consistently executed and measurably predictable. You should expect to spend as much time building the machine as running it. This position is remote for candidates residing outside of Minneapolis, MN. For candidates based in the Minneapolis, MN area, the position follows a hybrid schedule with three on-site days per week in our St. Louis Park, MN office. What you'll be doing Own retention, renewal execution, and commercial outcomes • Own overall customer retention, renewal execution, and downsell mitigation for your portfolio, delivering against annual GRR, NRR, and gross attrition targets, • Establish and enforce consistent renewal cadences, forecasting processes, and escalation models — and ensure every renewal is proactively managed well in advance of contract expiration, • Coach CSMs to operate as true commercial owners alongside their AEs: build the value case, defend price, position multi-year renewals, and negotiate to durable outcomes, • Deliver a renewal forecast with clear commit, upside, and at-risk categorization that holds up under executive and customer scrutiny, • Partner with Sales on renewal strategy, attrition mitigation, upsell opportunities, multi-year positioning, and commercial alignment, • Serve as the escalation point for high-risk and strategic customer situations, engaging customer executives directly Run proactive risk identification and renewal governance • Operate our risk model so that attrition risk is flagged multiple quarters ahead of renewal not discovered during the renewal process, • Leverage data-driven health scoring across adoption, usage, engagement, and sentiment, and continuously improve the weighting and predictive accuracy of the model, • Diagnose risk by driver, and match the mitigation play to the driver rather than applying a generic save motion, ultimately turning these into playbooks that enable all CSMs, • Build joint CSM and AE mitigation plans with named executive sponsors, and hold the team to documented success plans, • Run the weekly and monthly at-risk pipeline and renewal governance cadences, keeping Sales, Finance, and Product aligned on exposure and actions, • Use ROI and success metric data to quantify realized value per customer and convert it into the renewal business case Operate and mature the tiered coverage model • Execute and refine our tiered coverage model, high touch for Tier 1–2, medium touch for Tier 3, and a digital-first low-touch motion for Tier 4, so the right resources sit on the right customers, • Own segmentation, book balancing, and capacity planning across the team, and build the data-backed case for headcount and coverage changes, • Codify and automate success playbooks, including Product Adoption Acceleration, Customer Intelligence Activation, and Executive Alignment, • Set and enforce forecast hygiene, health scoring discipline, and QBR/EBR tracking standards in Planhat, partnering with CS Operations on centralized CSP administration, • Ensure a consistent QBR and EBR cadence with structured success planning across the portfolio Lead, coach, and develop the team • Lead, coach, and develop a team of up to 10 CSMs as a hands-on player-coach, in the accounts, on the calls, and in the room for the hard conversations, • Recruit, hire, and onboard CSMs against a structured 60-day ramp plan that reaches full book ownership on a predictable timeline, • Run a consistent coaching cadence of 1:1s, call and QBR/EBR shadowing, and written development plans reviewed quarterly, • Manage to the variable comp plan, making NRR and multi-year renewal targets clear, visible, and coachable at the individual level, • Set clear performance expectations, address underperformance early and directly, and build career paths that develop your own successor Drive AI-enabled and Digital Customer Success • Partner with CS Operations to evolve toward Digital Customer Success, automated campaigns executed on behalf of the CSM, auto-generated account briefs and QBR decks, and coverage that scales without added headcount, • Deploy predictive health scoring and AI-prescribed save plays, and hold the team accountable for acting on the signal, • Apply conversation intelligence, call summaries, action items, and sentiment analysis, to surface competitive and churn language early, • Drive CSM productivity through AI-assisted workflows and building AI-agents that can autonomously assist daily CSM activities, automating forecast hygiene and note capture so CSMs spend more time in customer conversations, • Partner with Product and Enablement on Pendo-driven in-app education and awareness campaigns that lift adoption at scale Partner across the business • Partner closely with the Director of Technical Account Management, CS Operations, and the Strategic Account Director to deliver one coherent customer experience across the CS organization, • Function as an elevated voice of the customer, translating field signal into prioritized, evidence-backed input to Product and Engineering, • Partner with Professional Services on implementation quality and time-to-value, and with Support on escalation paths and root-cause follow-through, • Provide regular metrics and KPIs to the Chief Lending Officer on operating model execution, retention forecasting, team performance, and portfolio risk trends What we're looking for • 8+ years in Customer Success, account management, or retention in B2B SaaS, including direct ownership of a retention or revenue number, • 4+ years leading a Customer Success or account management team, including teams carrying individual NRR, renewal, or retention quotas, • 3+ years in mortgage, banking, credit union, fintech, or adjacent financial services, at a lender or financial institution, or selling and delivering into one, • Proven track record of improving GRR and NRR and reducing controllable churn and downsell, with a credible account of the mechanisms that drove it, • Experience operating a tiered or segmented coverage model, not a single flat book, including the capacity planning and playbook design behind it, • Hands-on experience leveraging and maturing a Customer Success Platform (Planhat, Gainsight, or similar), including health score design and forecast governance, • Demonstrated ability to build a renewal forecast that holds, and to run a disciplined at-risk pipeline and renewal governance cadence, • Commercial fluency: co-owning renewals with Sales, building ROI and value-realization business cases, defending price, and positioning multi-year agreements, • Working knowledge of the mortgage lifecycle, from lead generation and application through closing, servicing, and borrower retention, and how loan officers, marketing teams, and production leaders operate, • Hands-on leader with a player-coach mentality and genuine comfort in customer conversations at the executive level, • Strong executive presence, presentation skills, and analytical mindset, • Ability to travel up to 25% Preferred • Experience implementing Pendo or a similar product experience platform to drive end-user awareness, education, and adoption, • Experience building a digital or low-touch CS motion for a long-tail segment, and scaling coverage through automation rather than headcount, • Practical experience deploying AI into a CS workflow, predictive scoring, prescribed plays, conversation intelligence, or automated account briefing, • Prior experience at a mortgage-focused or financial-institution-focused SaaS or fintech vendor, • Hands-on time inside a lending operation, loan officer, branch or production manager, or marketing leader at a lender, • Familiarity with Lender ecosystems, including LOS and POS platforms and the surrounding lender tech stack, • Comfort operating with a regulated buyer, including RESPA, TCPA, and UDAAP awareness and familiarity with financial institution security, compliance, and procurement review cycles, • BI and analytics fluency (Domo, Looker, Tableau, or similar) sufficient to interrogate a health score model rather than just consume a dashboard Compensation/Benefits: The anticipated base salary range for this role is $180,000 - $200,000 annually. Final total compensation offered is dependent upon the selected individual's qualifications and experience. The role is also eligible for variable compensation based on achievement of quota targets. As an employee of the company, you will be eligible to participate in the Employee Stock Option Plan. Total Expert offers a competitive range of benefits including Medical, Dental, Vision, HSA (Health Savings Account), FSA (Flexible Spending Accounts), company paid Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Time-Off (FTO), Paid Parental Leave, and 401(k) with employer match. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are - Motivated by Purpose. Powered by Clinical Expertise. Founded in 1983, we’re a clinically driven, tech-enabled utilization management company offering expert clinical reviews, regulatory guidance, and actionable insights to healthcare organizations. Excellence starts with our people. POSITION OVERVIEW Our Part-Time Medical Director, also known as a Physician Advisor, is responsible for performing clinical utilization management, peer review activities, and clinical quality management activities. Key Responsibilities • Perform utilization management case reviews., • Maintain productivity score per company standard., • Maintain annual quality score per company standard., • Complete annual inter-rater reliability testing., • Train across all queues as requested by MRIoA leadership., • Complete all client specific training as requested by MRIoA leadership., • Maintain up-to-date records of case completion if required, • Consistently show willingness to take cases as requested., • Demonstrate respect in interactions across the company., • Consistently submit scheduling requests at least three months in advance. Consistently work scheduled hours., • Provide ideas for promotion and growth of the company as requested (i.e. contribute to the vision of the company)., • Respond appropriately and in a timely manner to licensing/CME requests from the Senior Medical Directors, Vice President of Medical Affairs, or Chief Medical Officer and/or administrative team., • Actively participate in the MRIoA evaluation process (both company and individual)., • Participate in all company meetings and committees as requested., • Complete other duties as requested or approved by the CEO and/or chief medical officer., • Thorough understanding of the Company’s clients, products, departments, workflows, and applicable regulatory requirements and accreditation standards Work Schedule • 16-28 hour per week requirement, • Flexible, prescheduled shifts between 6AM - 7PM MT, • Week on / week off scheduling permitted for those working Hospitalist shifts elsewhere, • Includes 2-3 weekend rotating shifts per month, • Schedules are determined by physician and fixed 2 months in advance Compensation • Hourly pay rate is $115.00, • W2, non-benefited position Skills and Experience • Minimum of five years’ full-time equivalent experience providing direct clinical care to patients, • Minimum of five years’ experience administering utilization management and peer review programs preferred, • Credentialed and privileged by the Company's Credentialing Committee, • Obtain additional state licensure as required for the position Education: • MD/DO degree, • Current, unrestricted medical license as required for clinical practice in a state of the United States, • Board certification by a medical specialty board approved by the American Board of Medical Specialties (ABMS) or the American Osteopathic Association (AOA) or other board recognized by URAC preferred Work Environment: Ability to sit at a desk, utilize a computer, telephone, and other basic office equipment is required. This role is designed to be a remote position (work-from-home). Diversity Statement: Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Drug-Free Workplace: This company is a drug-free workplace. All candidates are required to pass a Background Screen before beginning employment. All newly hired employees will take a Drug Screen, as well as agreeing to all necessary Compliance Regulations on their first day of employment. Employees are required to adhere to all applicable HIPAA regulations and company policies and procedures regarding the confidentiality, privacy, and security of sensitive health information. California Consumer Privacy Act (CCPA) Information (California Residents Only): • Sensitive Personal Info: MRIoA may collect sensitive personal info such as real name, nickname or alias, postal address, telephone number, email address, Social Security number, signature, online identifier, Internet Protocol address, driver’s license number, or state identification card number, and passport number., • Data Access and Correction: Applicants can access their data and request corrections. For questions and/or requests to edit, delete, or correct data, please email the Medical Review Institute at HR@mrioa.com.

Block builds technology to increase access to the global economy. Across our ecosystem, including Square and Cash App, we create tools that help businesses run and grow, and individuals move, manage, and grow their money with confidence. Square empowers sellers of all sizes with integrated, omnichannel tools to accept payments, manage operations, access financial services, and reach customers across online and in-person channels. Cash App complements this by providing a fast, accessible financial platform for millions of people to send, spend, save, invest, and borrow, helping redefine how individuals interact with money.Operating at massive scale across both ecosystems means trust and safety are foundational. Our teams build systems that protect real people and businesses, safeguard financial activity, and ensure our products remain reliable, secure, and easy to use. Block is a global, distributed company with a culture rooted in ownership, creativity, and impact. Whether supporting sellers on Square or customers on Cash App, we’re united by a shared mission: to make the global economy more accessible and inclusive. The Role Block has provided over $200 billion in credit to customers globally. Afterpay and Cash App Borrow are our two largest products in this space, expanding access to credit for consumers who are often underserved by traditional financial systems. Machine learning is the core of how these products work. Our models decide who gets credit, how much, and under what terms. They underwrite customers across a wide range of credit profiles, including many with thin or no traditional credit history. The modeling challenges are real: maintaining calibration across diverse borrower populations, designing features that generalize as the portfolio grows, and balancing approval rates against loss performance at every decision point. This requires strong fundamentals, disciplined experimentation, and continuous evaluation in production. On the Credit Modeling team, you will be a senior individual contributor building and evolving the ML systems behind these products. You will work across the full modeling lifecycle: problem formulation, feature development, training, calibration, experimentation, deployment, monitoring, and iteration. You will operate across one of these lending products with different borrower populations, repayment structures, and regulatory surfaces. We use agentic engineering and AI tooling to build reliable, high-velocity workflows that enable this work. That includes code generation, automated testing, documentation, and developer tooling. You will help define how these practices scale across the team in ways that are rigorous, auditable, and trusted. This is a team that values high output and rigor. We move fast, we test carefully, and we hold our work to a high standard because the models we build determine real credit outcomes for real people. This role is fully remote for candidates based in the US or Canada. You Will • Build, evaluate, and maintain underwriting and decisioning models across Cash App Borrow and Afterpay., • Design and evolve credit decision frameworks, including the modeling, automation, and policy logic that manage credit exposure over time., • Design and run experiments to evaluate model performance, measure impact on approval rates and loss, and inform credit policy decisions., • Develop deep understanding of borrower behavior, repayment dynamics, and portfolio structure across both products, and use that to inform model design and decision logic., • Contribute analysis and perspective that inform portfolio-level decisions, including explaining model behavior, tradeoffs, and uncertainty to senior technical and business leaders., • Work across the full modeling lifecycle: problem formulation, feature engineering, training, calibration, deployment, monitoring, and iteration in production., • Build agentic engineering workflows that accelerate development, testing, and documentation., • Collaborate with Product, Engineering, Legal, Compliance, and Operations to ensure credit systems reflect business goals and regulatory expectations., • Share modeling context and approaches across teams, helping align how credit risk is measured, interpreted, and discussed., • Shape how AI developer tooling is adopted across the team, defining review practices, quality standards, and governance patterns. You Have • A Bachelor's degree in a quantitative field (e.g., Mathematics, Statistics, Physics, Computer Science). Advanced degrees welcome., • 10+ years applying AI, machine learning, or statistical modeling in decisioning contexts such as credit, risk, fraud, recommendations, or similar domains., • Experience with probabilistic models and decision systems, including calibration, score transformations, and interpretation of model outputs., • Strong experimentation skills: you know how to design holdouts, measure lift, and evaluate models beyond aggregate metrics., • Experience with model monitoring, degradation detection, and retraining strategies in production systems., • Proficiency with AI-native development workflows. You use LLMs, agentic coding tools, and AI-assisted automation as a regular part of how you build and ship., • Experience explaining modeling concepts, results, and limitations to senior stakeholders and cross-functional partners., • Experience working across disciplines in environments with meaningful constraints. Technologies We Use and Teach • Python (NumPy, Pandas, scikit-learn, PyTorch, XGBoost, LightGBM), • AI development tools as core infrastructure: Claude Code, Cursor, Copilot, • MLflow for experiment tracking and model registry, • Internal feature store and model hosting platform, • Prefect and Airflow for orchestration, • SQL / Snowflake, • GitHub, • GCP / AWS We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our _. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this _. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $276,800—$415,200 USD Zone B: $276,800—$415,200 USD Zone C: $276,800—$415,200 USD Zone D: $276,800—$415,200 USD

Net Promoter Score (NPS), Customer Satisfaction Index (CSI), and Customer Effort Score (CES) methodologies. Customer Experience Subject Matter Expert (SME). Deep understanding of federal CX frameworks: OMB A-11, Treasury Balanced Measures, Customer Experience Executive Order 14058, 21st Century IDEA

Company Overview Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 20+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migration; Integration and Modernization; and Risk Management Framework Processes (RMF). Job Description Enterprise Horizon Consulting Group is seeking a highly skilled SAP/Legacy Integration Developer to join our team in support of our DoD customer. This role is responsible for designing, building, and deploying highly reliable MuleSoft APIs that connect mission-critical systems to both traditional applications and advanced Agentic AI services. The developer will ensure that supply chain data is securely unlocked, transformed, and delivered to power modern AI-driven decision support systems. Key Responsibilities 1. Core Logistics Data Integration ● SAP Connectivity: Design and implement robust integration flows to extract and ingest data the MuleSoft SAP Connector (RFC, BAPI, IDoc) for both synchronous and asynchronous transactions. ● Legacy Data Transformation: Develop complex DataWeave 2.0 scripts to translate, cleanse, and canonicalize data between DoD logistics standards and internal JSON/XML formats. ● Reliability & Resilience: Implement advanced error handling, queue-based patterns (e.g., Anypoint MQ Store and Forward), and guaranteed delivery mechanisms to ensure no mission-critical requisition or inventory update is ever lost. ● Testing & Quality: Write comprehensive MUnit test suites to achieve mandated code coverage (90%+) and validate complex business logic against DoD process rules. 1. Agentic AI Data Serving & Protocol ● Model Context Protocol (MCP) Server Development: Design and build specialized MuleSoft APIs (acting as "MCP Servers") optimized to serve contextual data directly to Agentic AI systems and RAG pipelines. ● Vector & RAG Database Access: Implement connectivity patterns to secure Vector Databases and other specialized data stores that house indexed, vectorized logistics information. ● Efficient Data Retrieval: Tune APIs for ultra-low-latency data retrieval necessary for AI models, focusing on minimizing payload size and optimizing database queries (SQL, NoSQL, or Graph) originating from the Mule flow. ● Security for AI: Enforce strict access control, tokenization, and data masking policies within the API layer. ● Metadata Management: Ensure that all served data includes rich, accurate metadata (timestamps, source system, confidence score) to improve the grounding and auditability of AI-generated responses. • Active Secret Clearance, • Bachelor’s degree in Computer Science, Engineering, or related field is preferred., • IAT Level II baseline certification required (Security+ or allowed substitution)., • MuleSoft Certified Developer – Level 2 (MCD-Level 2) is highly desired., • Minimum 5 years of professional integration development experience, with at least 2 years focused on SAP or equivalent ERP integration., • Expert proficiency in Anypoint Studio, DataWeave 2.0, API Manager, and Anypoint Exchange., • Proven ability to integrate with SAP using different communication protocols (IDoc, BAPI/RFC, OData)., • Advanced SQL skills, experience with connectors for traditional RDBMS (Oracle, SQL Server), and exposure to NoSQL or Vector Databases., • Experience with Git, Maven, and familiarity with CI/CD pipelines (GitLab/Jenkins) for automated deployment to Runtime Fabric., • A demonstrated ability to quickly understand complex, decades-old logistics data models and translate them into modern API specifications. Benefits We offer full-time salaried employees competitive salaries with a range of benefits, including: • Medical, Dental, & Vision, • Life Insurance, Short-term Disability, Long-term Disability, • SIMPLE IRA with Company Match, • Federal Holidays, • Vacation & Sick Leave $500 Referral Bonus If this position is not a perfect fit for you, but you know someone who would be a great match, please refer them to us via our Candidate Referral Program by going to: _. If we hire them, you could receive $500! See the link for further details. Enterprise Horizon Consulting Group is an equal opportunity employer. Enterprise Horizon Consulting Group does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, marital status, sexual orientation, gender identity, national origin, ancestry, age (40 and over), physical or mental disability, or protected veteran status, or any other protected status in accordance with all applicable federal, state and local laws.

Job Title: Senior Billing Success Manager Company Overview: Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest growing company in the therapy EMR space and the new standard in healthcare technology, we’re looking to bring on a Senior Billing Success Manager (BSM) who will serve as a Prompt billing expert to customers via our support channel, during customer onboarding, and will be an integral part of our BSM team. This role is an unprecedented opportunity to have an immense impact on our industry leading Customer Success Team that ranks 81 Net Promoter Score points higher than our competition (in other words, people love Prompt). We’re looking for someone scrappy, willing to bring new ideas, take on big challenges, and is into doubling down on what works. We’re doing something special here and this role will be critical in taking Prompt to the next level. Why work for Prompt? BIG Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time. Talented People: Prompt didn't happen by chance, it's a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists. Healthy Approach: This isn't an investment bank, we work long hours when it's needed, but at Prompt you own your workload and the entire organization takes a liking to smart work (over hard work). Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital. We aren't enthralled with patting ourselves on the back everyday, but it does feel good :) The Role: Our expectation of the role is that you will become an expert on the Prompt platform in order to provide support and process implementation to the billing clientele who use Prompt. You will work with both third-party billing organizations who provide billing services for Prompt clients, as well as in-house billing teams. You play an essential role in driving the overall success of our clients by helping teams implement best practices and find creative solutions to meet their unique needs. You will take on challenges as needed meeting with clients of all sizes where escalated issues arise, reporting or accounting expertise is required, or various other needs surface. Key Responsibilities: Onboard teams ranging from startups to mid markets to train their entire RCM staff on billing best practices and support their smooth transition onto the platform Assist sales as needed on the sales cycle for mid market prospects Assist sales and other departments as needed as a product specialist on our billing platform for mid market teams Assist in teaching submission, posting, invoicing, AR, etc best practices on Prompt to teams of all sizes as needs arise Have a deep knowledge of Prompt Reporting, Industry Accounting and AR practices, and Provide reporting training to teams of all sizes, particularly in the areas of accrual accounting, AR reporting, and RCM KPI data Demonstrate advanced proficiency in Excel and data analysis, including the ability to organize, analyze and interpret data sets to support data-driven decision making. Support client accounting and finance teams in learning to obtain necessary reporting from the Prompt reporting suite Have a deep knowledge of the full revenue cycle and a baseline understanding of the role EDI/ERA plays. Establish and nurture relationships with client stakeholders and billing personnel. Understand unique team needs to help configure and develop workflows with their new EMR/PM system Develop and maintain a deep understanding of our product offerings to effectively respond to incoming customer inquiries across our single-channel support system Promote customer satisfaction and loyalty by understanding each customer’s unique (and evolving) needs, delivering value, and exceeding expectations Provide guidance and expertise to billing success managers/team members and interdepartmental partners Minimum Requirements: Bachelor’s degree in a relevant field preferred; substantial experience may substitute for formal education. Must have 3+ years in the medical billing industry Minimum of 2-3 years of billing experience for outpatient physical therapy clinics; substantial experience may substitute. Must have experience working in or with mid market RCM companies with 50 or more therapists preferably in a success role or RCM leadership role 2-3 years minimum of RCM leadership experience Must have a solid understanding of fundamental accounting concepts Strong technical skills Highly Proficient in MS Excel Understanding and learning software is a passion of yours Possess strong written and verbal communication skills Ready to embrace a fast-paced environment, with occasional requirements to work beyond standard hours Prepared to grow quickly into your role and take on greater responsibilities as needed Able to work independently with minimal direction and oversight Perks - What you can expect: Competitive salaries Remote/hybrid environment Potential equity compensation for outstanding performance Flexible PTO Company-wide sponsored lunches Company paid disability and life insurance benefits Company paid family and medical leave Medical, dental, and vision insurance benefits Discounted pet insurance FSA/DCA and commuter benefits 401k Complimentary subscription to digital fitness classes and wellness content Recovery suite at HQ – includes a cold plunge, sauna, and shower Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer's explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. If you have any questions or concerns, please don't hesitate to reach out to our People Department. Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees. Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionFirst Automotive is looking for a high-level Automotive Technician to join our Liverpool repair facility. This is not an entry-level or maintenance-only position. We need an experienced technician who can independently diagnose difficult problems, perform quality repairs, and help keep vehicles moving efficiently through the shop. Our compensation plan is a hybrid—not traditional flat rate. You receive a guaranteed weekly salary, plus additional compensation based on production. This provides the stability of guaranteed pay with the opportunity to earn more when you produce more. Responsibilities: • Diagnose and repair complex mechanical, electrical, and drivability concerns., • Perform general maintenance and a wide range of automotive repairs., • Complete accurate digital vehicle inspections with clear pictures and detailed notes., • Communicate findings, repair needs, and parts requirements to the service advisor., • Complete authorized repairs accurately and efficiently., • Test-drive and recheck vehicles to verify repairs and resolve customer concerns., • Properly document all work performed and recommendations identified., • Accurately clock in and out of assigned jobs., • Maintain a clean, safe, and organized work area., • Take responsibility for repair quality and help prevent unnecessary comebacks. Qualifications: • Significant professional automotive repair experience is required., • Strong diagnostic, electrical, mechanical, and problem-solving ability., • Ability to independently handle difficult repairs and diagnostic concerns., • Strong attention to detail and commitment to quality workmanship., • Comfortable using scan tools, service information, and digital inspection software., • Able to communicate technical findings clearly to service advisors and management., • ASE certifications are strongly preferred but not required., • Valid driver’s license and acceptable driving record., • Dependable, productive, team-oriented, and able to work the full scheduled hours. Compensation and Benefits: • Guaranteed weekly salary., • Additional production-based compensation., • The compensation range listed in the posting represents guaranteed base compensation; production earnings are additional., • Health insurance options., • Dental insurance options., • Short-term disability insurance options., • Paid holidays., • Paid vacation and sick time., • Paid job-related training., • ASE test reimbursement upon receiving a passing score., • Company-provided uniforms., • Monday through Friday, 8:00 a.m. to 5:00 p.m., • No weekends. This is an opportunity for an experienced technician to receive guaranteed pay, earn more through production, and join a growing automotive organization that values quality, efficiency, and accountability. Apply today with your resume and a brief description of your automotive experience, diagnostic strengths, certifications, and the types of repairs you are comfortable performing. First Automotive and The Collins Business Group are equal opportunity employers. All qualified applicants will be considered based solely on job-related qualifications and business needs, without regard to any status protected by applicable law.

What you'll do - Compare AI-generated versions of the same deliverable and score them across layout & spacing, typography, colour, domain realism, and polish - Take the strongest candidate and rework it to reference quality - Provide clear justifications tied to specific layout evidence (alignment,

Job Description A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigating if they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. POSITION OVERVIEW: • Weigh and purchase inbound scrap, obtain required information from customers for all transactions., • Complete purchasing and shipping documents., • Perform general office administration duties such as answering the phones, greeting customers, and answering emails as well as other duties as assigned by the Manager., • Provide a best-in-class customer experience., • Organized and Neat., • Willingness to learn all aspects of the office., • Willing to cross-train in other positions and assist other teammates as needed., • Ability to work in a fast-paced, non-stop environment while providing excellent customer service., • Other duties as assigned by Management QUALIFICATIONS: • 3+ years previous customer service experience preferred., • Have a credit score of 650 or above, • Must be able to work well under pressure while providing excellent customer service., • Ability to multitask within a highly dynamic, fast-paced work environment, with the ability to meet critical deadlines., • Must have excellent customer service, communication, organizational and time management skills., • Dependable and consistent work ethic., • Must have the willingness to learn the facets of the scrap metal recycling industry., • Computer experience preferred which includes Microsoft Excel, Word, Office, and the ability to learn in house systems (Buy Back Pro)., • Ability to meet attendance schedule with dependability and consistency., • Weekend Availability

Job Description SONITROL, a recognized leader in security since 1960, specializes in advanced alarm systems that combine audio detection technology with electronic monitoring to deliver highly effective protection solutions. As an Audio Alarm Technology Specialist, you will serve as a critical part of that mission by monitoring, processing, and responding to SONITROL alarms and related activity in accordance with established procedures. You will handle inbound calls, support customer needs, and collaborate closely with team members and internal resources to ensure timely and accurate resolution of security events. This position offers an opportunity to contribute to a trusted, technology-driven organization while developing strong communication, problem-solving, and teamwork skills in a fast-paced environment. Location On site in Syracuse, NY Available Positions Full-Time Start dates Available August 2026 Salary Range: $25 HOURLY Responsibilities • Successfully complete all required training and follow company protocols and procedures., • Multitask and remain calm in various stressful situations., • Provide detail-oriented customer service and empathetic support to our customers with a sense of urgency., • In a call center setting, handle alarm activations for residences and businesses in a professional manner., • Process SONITROL audio-based and integrated video alarms., • Respond to, verifies, and dispatches on emergency signals., • Process outbound calls to customers and authority agencies., • Escalate system issues to Supervisors/Leads whether customer or workspace related., • Conduct work in accordance with company and departmental guidelines, policies, and procedures. Knowledge and Skills • Proficiency of the Microsoft Office suite software., • Basic business writing and etiquette and knowledge of company email software. Qualifications • Associate degree, equivalent Military, or 2+ years of relevant work experience in customer service., • Proficient computer, written, and verbal skills. Comfortable using a headset in a high call volume setting., • Successfully clear drug screen and background check to meet industry and security licensing requirements., • Ability to be licensed in all required areas and obtain Department of Defense security clearance., • Maintain a Quality Assurance average score of 90% or higher. Working Conditions Work is performed onsite in an office environment; business appropriate attire is required. Employees may be subject to some lifting, occasionally 11-25 lbs. Equipment Use Ability to use general office equipment. What awaits you at Rapid Response • Annual salary increases, shift differentials, and performance bonuses, • Medical, Dental, Vision, and 401k, • Additional compensation for bilingual in Spanish, • Paid Vacation and Sick Time, • Wellness Program + Wellness DAYS OFF, • Internal advancement opportunities About Rapid Response Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid! Additional Information Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. Rapid Response is an Equal Opportunity Employer.

Job DescriptionDescription: PenBay is looking for motivated, computer-savvy individuals to work as Remote Pilot Operators. No aviation experience is required, but helpful. Experience as a computer operator, RPO, air traffic control specialist, or (student) pilot is highly desirable. Candidates that have completed aviation studies coursework, are certified in the terminal radar lab or en route lab, or otherwise possess a working knowledge of the FAAO JO 7110.65 are preferred. Position Summary: The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology. PLEASE NOTE: This is NOT a UAS / UAV / RPV Pilot / Operator position This is a Part-time position Requirements: Qualifications: High school diploma or equivalent and at least one (1) year of experience in a comparable position. Demonstrated minimum keyboard speed of forty (40) wpm with ninety (90) percent accuracy rate Ability to read and interpret materials such as diagrams and manuals Ability to speak clearly and be understood Proficiency with MS Office Suite (Word, Excel, etc), desirable Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.) a plus Experience working in a multidisciplinary team, preferred Candidates will be subject to FAA security screening Competencies and Skills: RPO must be laboratory certified within the first 120 days calendar days of reporting for duty at the facility. Exceptional customer service orientation Ability to work productively with a wide range of people and co-workers Effective oral and written communication skills Effective team building skills Certification Requirements: Each new RPO shall complete knowledge and skills tests for each area/sector to be supported. Each knowledge test will be graded and must be passed with a score of at least 70%. Upon successful completion of the knowledge tests, the RPO will begin training for the skills tests. The RPO shall observe a previously certified RPO, an FAA employee, or Contractor instructor performing RPO duties on a minimum of five (5) simulation scenarios. The RPO will receive on the job training on at least five (5) but no more than twenty (20) simulation scenarios on each control position to be supported, after which an FAA representative will observe their performance and determine if certification will be granted. The RPO shall achieve simulation laboratory certification within one hundred twenty (120) days of reporting for duty at the facility.