IT Systems & ERP/SQL Support Specialist
hace 4 días
Hauppauge
Our client is seeking a motivated and technically capable IT Systems & ERP/SQL Support Specialist to join our IT team. This role supports day-to-day IT operations while developing expertise in our Infor Visual ERP system, Microsoft SQL Server, reporting, Windows infrastructure, Microsoft 365, and security/compliance support in a defense manufacturing environment. Work directly under IT leadership, supporting ERP, databases, users, and core IT systems. Develop working expertise in Infor Visual ERP and Microsoft SQL Server. Job Function: Key Responsibilities • Support and maintain the Infor Visual ERP environment, including user support, troubleshooting, reporting, and coordination with internal stakeholders and vendors as needed., • Write and troubleshoot SQL queries for reporting, data validation, operational support, and management requests., • Assist with SQL Server maintenance, backups, documentation, and basic performance troubleshooting under IT leadership., • Generate and maintain reports for operations, finance, quality, production, and leadership., • Provide Tier 1-2 IT support for users, workstations, printers, software, access requests, and general troubleshooting., • Assist with Windows Server, Active Directory, Group Policy, file shares, permissions, and system administration tasks., • Support Microsoft 365 / GCC High administration tasks, including user support, mailbox support, access control, and security-related configuration as directed., • Support CMMC 2.0 / NIST SP 800-171 compliance activities, including access control, secure configuration, system documentation, audit evidence collection, and protection of CUI., • Document procedures, troubleshooting steps, system changes, and recurring support issues., • Escalate risks, recurring problems, security concerns, and system issues to IT leadership promptly. Job Requirement: Required Qualifications • 2+ years of IT, database, ERP, helpdesk, or systems support experience., • Working knowledge of Microsoft SQL Server and relational databases., • Ability to write basic to intermediate SQL queries, including SELECT statements, JOINs, filtering, grouping, and aggregations., • Experience supporting business applications, databases, or operational reporting needs., • Strong troubleshooting, analytical, and problem-solving skills., • Ability to work independently while following direction, documentation, and escalation procedures., • Detail-oriented with strong organizational and communication skills., • Comfortable supporting users in a business or manufacturing environment. Preferred Qualifications • Experience with Infor Visual ERP or similar manufacturing/ERP systems., • Experience with reporting tools such as SSRS, Crystal Reports, Power BI, or similar platforms., • Experience with Active Directory, Group Policy, Windows Server, and file permissions., • Experience with Microsoft 365, GCC High, Exchange Online, Intune, Defender, or cloud-based administration., • Familiarity with virtualization platforms such as Hyper-V or VMware., • Familiarity with cybersecurity concepts, endpoint protection, vulnerability management, audit evidence, or compliance documentation., • Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft, SQL, Cisco, or similar are a plus.