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  • Sales Associate
    Sales Associate
    hace 1 día
    $44000–$95000 anual
    Jornada completa
    Great Kills, Staten Island

    Job Summary: As a Sales Associate at Total Wireless, you will play a vital role in delivering an exceptional customer experience by helping customers select the right wireless products and services. You will be responsible for driving sales, providing product knowledge, and ensuring customer satisfaction in a fast-paced retail environment. Your enthusiasm, sales skills, and dedication will contribute to the success of the store and the overall brand. Key Responsibilities: Customer Engagement: Greet customers warmly as they enter the store, identify their needs, and provide personalized assistance to find the best wireless solutions. Product Knowledge & Demonstration:Stay informed about the latest devices, accessories, plans, and promotions. Demonstrate product features and benefits to educate customers and facilitate purchase decisions. Sales & Upselling:Actively promote and sell Total Wireless plans, devices, and accessories, aiming to meet or exceed sales targets and KPIs. • Transaction Processing: Accurately handle sales transactions, returns, exchanges, and warranty services using POS systems., • Store Maintenance: Keep the sales floor clean, organized, and visually appealing. Restock merchandise as needed and ensure products are properly displayed., • Customer Service: Address customer inquiries, resolve issues promptly, and follow up to ensure customer satisfaction and loyalty., • Team Collaboration: Work collaboratively with team members to achieve store goals, support training efforts, and ensure a positive shopping experience., • Promotions & Events: Support and participate in promotional activities, in-store events, and community outreach efforts to attract new customers and retain existing ones., • Compliance & Policies: Follow company policies, procedures, and safety guidelines to maintain a secure and compliant store environment., • Qualifications:, • Strong interpersonal and communication skills, • Customer-centric mindset with a passion for helping others, • Ability to learn quickly and adapt to new products and technology, • Proven sales or retail experience preferred but not required, • Ability to work flexible hours, including evenings, weekends, and holidays, • Basic computer skills and familiarity with POS systems, • Goal-oriented with a positive attitude and enthusiasm for sales Work Environment & Benefits: • Fast-paced retail setting with a focus on teamwork and customer service, • Competitive wages plus performance-based incentives and commissions, • Employee discounts on devices, accessories, and wireless plans, • Opportunities for career advancement within Total Wireless and the parent company, • Supportive and inclusive work environment that values diversity

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  • General Manager – Cannabis Dispensary
    General Manager – Cannabis Dispensary
    hace 1 mes
    Jornada completa
    Eltingville, Staten Island

    The General Manager (GM) is responsible for overseeing all daily operations of the dispensary, ensuring compliance with state cannabis regulations, maximizing revenue, and delivering a premium customer experience. This role combines leadership, sales strategy, inventory control, and team development to drive profitability and brand growth. Key Responsibilities Operations Management • Oversee day-to-day dispensary operations (retail + delivery if applicable), • Ensure smooth opening/closing procedures and store readiness, • Maintain a high-end, organized, and compliant retail environment Sales & Revenue Growth • Drive daily, weekly, and monthly revenue targets, • Implement upselling strategies and optimize average cart size, • Execute promotions, product launches, and marketing campaigns, • Monitor KPIs (conversion rate, average order value, repeat customers) Team Leadership • Hire, train, and manage dispensary staff (budtenders, supervisors, delivery drivers), • Create schedules and manage labor costs efficiently, • Build a strong sales culture and accountability within the team, • Conduct performance reviews and coaching Compliance & Security • Ensure full compliance with state and local cannabis laws, • Maintain accurate reporting, ID verification, and transaction tracking, • Work with security teams to enforce safety protocols, • Prepare for inspections and audits Inventory & Vendor Management • Oversee inventory ordering, receiving, and reconciliation, • Prevent shrinkage and manage product lifecycle, • Build relationships with vendors and brands, • Optimize product mix based on sales data Customer Experience • Deliver a high-end, “Apple Store–level” dispensary experience, • Resolve customer issues professionally and efficiently, • Maintain strong brand reputation and customer loyalty Technology & Systems • Manage POS systems (e.g., Dutchie, Treez, etc.), • Utilize analytics tools to drive decision-making, • Oversee in-store tech (e.g., tablets, digital menus, Peak Beyond systems) Qualifications • 3–5+ years of retail management experience (cannabis preferred), • Strong understanding of cannabis products, strains, and compliance regulations, • Proven track record of hitting sales targets, • Experience managing teams (10+ employees preferred), • Strong leadership, communication, and problem-solving skills, • Experience with POS systems and inventory software Key Skills • Leadership & team building, • Sales strategy & revenue optimization, • Compliance & risk management, • Inventory control, • Customer experience excellence, • Data-driven decision making Success Metrics (KPIs) • Monthly revenue growth, • Average order value (AOV), • Customer retention rate, • Inventory accuracy & shrinkage, • Employee performance & retention

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