Security systems technician jobs in Centereach, New YorkCreate job alerts

Job DescriptionBenefits/Perks • Competitive Compensation, • Will learn various Types of systems, • Opportunity for Ownership, • Company VehicleJob SummaryWe are seeking a Lead Alarm Installation / Service Technician to join our team! As the Lead Alarm Installation/Service Technician, you will travel to various locations and job sites and accurately install or repair security systems based on customer specifications and location restrictions. This can include safes, locks of all types, access control, CCTV, remotes, and more. The ideal candidate has experience with security installation or similar electronic products, strong problem-solving and troubleshooting skills, and an analytical way of thinking. Responsibilities • Travel to various locations and ascertain their specific needs, • Troubleshoot problems in security systems, and make repairs or replacements, • Install new security systems, including electronic locks, alarms, CCTVs, and more, • Maintain appropriate equipment, and restock vehicles and supplies as needed, • Maintain excellent, accurate logs of work completed at all timeQualifications, • Must have 3+ Years working in the Alarm Industry, • Strong analytical and problem-solving skills, • Excellent attention to detail, • Strong communication and listening skills

Job Description About the Role We are looking for a Technical Service Delivery Manager to help lead the delivery of IT services, managed services, and customer projects across our growing client base. This role is ideal for someone who understands technology, communicates clearly with clients, and can organize technical resources to ensure work is completed accurately, professionally, and on time. This person will serve as a bridge between our customers, our technical team, and company leadership. They will help manage service tickets, coordinate project work, facilitate client status meetings, track follow-ups, and ensure that client issues and service commitments are being handled with ownership and urgency. The right candidate does not need to be the deepest engineer in the room, but they must be technically credible, organized, confident working with IT teams, and able to communicate technical concepts clearly to customers. Key Responsibilities Service Delivery and Client Communication • Act as a primary point of coordination for customer service delivery, technical requests, and project-related communication., • Facilitate client status calls, project meetings, service reviews, and follow-up discussions., • Communicate clearly with customers regarding ticket status, project progress, risks, timelines, next steps, and required decisions., • Translate technical details into clear, professional customer-facing updates., • Ensure customers receive timely communication and that open items are followed through to completion., • Help identify opportunities to improve service quality, client satisfaction, and overall account responsiveness. Ticket and Resource Management • Manage and monitor service tickets within ConnectWise Manage., • Review ticket queues, priorities, statuses, aging tickets, escalations, and technician assignments., • Coordinate internal technical resources to ensure tickets and project tasks are handled efficiently., • Follow up with technicians to confirm progress, next steps, documentation, and customer updates., • Help ensure tickets include accurate notes, time entries, resolution details, and appropriate communication., • Identify bottlenecks, recurring issues, and areas where workflow improvements are needed. Technical Project Coordination • Coordinate customer-facing IT projects from planning through delivery., • Work with technical staff to define tasks, dependencies, risks, schedules, and customer requirements., • Track project milestones, deliverables, open issues, and resource assignments., • Keep clients and internal leadership informed of project status., • Ensure project documentation, meeting notes, action items, and follow-ups are maintained., • Help organize technical teams around implementation plans, change windows, customer approvals, and completion criteria. Managed Services Growth and Process Improvement • Support the continued growth and maturity of our managed services offerings., • Help improve how we use ConnectWise for ticketing, workflow, resource planning, customer communication, reporting, and service delivery., • Assist with building repeatable processes for recurring managed services tasks, client reviews, escalations, and service reporting., • Work with leadership to identify gaps in current service delivery and recommend practical improvements., • Help ensure existing customers receive consistent, organized, and professional service as the managed services business grows. Required Qualifications • Experience in an IT services, managed services, MSP, technical support, project coordination, or service delivery environment., • Strong working knowledge of IT infrastructure concepts such as networks, servers, Microsoft 365, firewalls, endpoints, backup, security, cloud services, and general business IT systems., • Ability to understand technical issues well enough to ask the right questions, assign the right resources, and communicate status clearly., • Excellent verbal and written communication skills., • Strong organizational skills with the ability to manage multiple tickets, projects, customers, and priorities at the same time., • Experience leading or facilitating customer meetings, technical status calls, or project update meetings., • Ability to work directly with technical staff and hold team members accountable for updates, follow-through, and documentation., • Professional customer-service mindset with the ability to remain calm, clear, and solution-focused., • Experience using ConnectWise Manage or a similar PSA/ticketing platform. Preferred Qualifications • Prior MSP or IT consulting experience., • Strong familiarity with ConnectWise Manage, including ticket boards, service workflows, time entries, project tickets, agreements, reporting, and resource scheduling., • Experience coordinating work across network, systems, cloud, security, and help desk teams., • Familiarity with managed services concepts such as recurring support agreements, SLAs, patching, monitoring, backup, endpoint management, and security services., • Experience creating customer-facing status reports, meeting agendas, meeting notes, and action item trackers., • Basic understanding of ITIL, service management, or project management practices., • Project management experience or certifications are helpful but not required. Ideal Candidate Profile The ideal candidate is a highly organized technical communicator who can bring structure to a busy service environment. They are comfortable speaking with customers, following up with technicians, reviewing tickets, asking technical questions, and making sure nothing falls through the cracks. They should be able to look at a ticket queue or project list and quickly determine: • What needs attention, • Who owns the next step, • What the customer needs to know, • What risks or delays need to be escalated, • What needs to be documented, • How to keep the work moving forward This person should enjoy improving processes, creating accountability, and helping a technical team deliver a more consistent and professional customer experience. Key Skills • Technical service delivery, • Client communication, • Ticket management, • Project coordination, • ConnectWise Manage, • Resource scheduling, • Managed services operations, • Meeting facilitation, • Technical writing, • Customer relationship management, • Escalation management, • Process improvement, • Service reporting, • Team coordination Example Day-to-Day Activities • Review open ConnectWise tickets and identify priority items, overdue updates, or stalled work., • Meet with technicians to confirm progress on active customer issues and projects., • Prepare for and facilitate customer status calls., • Document action items from client meetings and assign follow-ups., • Update customers on ticket status, project progress, or required decisions., • Coordinate internal resources for scheduled work, project tasks, or escalations., • Review service delivery metrics and identify opportunities to improve workflow., • Help leadership improve how ConnectWise is used for managing tickets, projects, resources, and customer visibility. Why This Role Matters As our managed services business continues to grow, we need someone who can help bring structure, communication, and accountability to the way services are delivered. This role will help ensure our customers receive timely updates, our technicians have clear direction, our projects stay organized, and our internal processes continue to mature. This is a high-impact role for someone who understands both technology and customer service, and who wants to help shape the next phase of our managed services operation. Company DescriptionStafford Associates, located in Setauket, NY, owns and operates a state of the art certified AICPA/SOC PCI Compliant Data Center that provides such offerings as Colocation, Cloud Computing, and Managed Services. Our goal is to provide our customers with the most reliable, scalable and secure hosting services available today. We maintain this high level of service with a redundant data center infrastructure which is supported by a team of highly qualified engineers ready to meet any challenge.Stafford Associates, located in Setauket, NY, owns and operates a state of the art certified AICPA/SOC PCI Compliant Data Center that provides such offerings as Colocation, Cloud Computing, and Managed Services. Our goal is to provide our customers with the most reliable, scalable and secure hosting services available today. We maintain this high level of service with a redundant data center infrastructure which is supported by a team of highly qualified engineers ready to meet any challenge.

Job Description Become the Driving Force Behind Retail Innovation as an ActionLink Tech & Merchandising Pro! Step into a role where everyday sparks action! As an ActionLink Technician & Merchandising Representative (Full-time), you’ll be the powerhouse behind flawless in‑store experiences—bringing displays to life, installing cutting‑edge technology, executing eye‑catching planograms, solving technical challenges on the spot, and supporting top retail partners across your territory. What We Offer: • The wage range for this position is $20.00 to $22.00 per hour commensurate with experience., • Medical, Dental, Vision, Life and Prescription Insurance Coverage, • 401(k) retirement plan with employer match, • Paid time off and paid holidays, • Travel reimbursementMerchandising Execution, • Set product to planograms, • Build and install POP, endcaps, and visual displays, • Maintain shelves, refresh signage, and complete product audits, • Support retail staff and secure required store sign‑offsTechnical Installation & Maintenance, • Install and troubleshoot interactive displays, kiosks, AV, and security devices, • Perform light construction and fixture setup, • Document work through photos/videos, • Lead small teams during complex installs and resets, • Resolve on‑site challenges efficientlyCommunication and Reporting, • Maintain regular communication with the District Manager, • Submit same‑day reporting and feedback to clients/teams, • Process expenses in accordance with company policyWorking Environment & Physical Requirements, • Retail store settings, • Home office with reliable high‑speed internet, • Travel by vehicle and/or plane as needed, • Use of computer, phone, and standard office equipment, • Ability to sit or stand for up to 4 hours, • Lift up to 50 lbs as needed, • Climb ladders (10’+)Qualifications:, • 6+ months retail or merchandising experience; 2+ years technical installation/troubleshooting preferred, • Candidates should be comfortable using a personal credit card for occasional business-related purchases when necessary. These expenses are pre-approved and reimbursed in full through the company’s expense reimbursement process., • Ability to read and execute planograms, • Strong communication skills and ability to work independently, • Flexible availability, including weekends and overnights, • Reliable transportation and valid driver’s license, • Skilled with hand and power tools; must have a cordless drill, • Proficient using levels, measuring devices, email, and retail systems, • Ability to obtain power‑lift/equipment certification within 30 days ActionLink, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. ActionLink may ultimately pay more or less than the posted range depending on candidate qualifications and locations in NY. This range may be modified in the future. We are an equal employment opportunity employer

Job DescriptionNew Vehicle Prep Technician Your Role: Inspects and services new vehicles upon delivery to Brown's Jeep, and makes minor repairs or adjustments to ensure they are in salable condition. The technician also conducts a final inspection of new vehicles that are sold to customers. Excellent Compensation & Benefits: • Union Shop Representation: Enjoy the benefits and security of a union position., • Comprehensive Insurance: Major Medical, Dental, and Vision coverage for you and your family., • Retirement Planning: 401(k) plan available., • Tool Insurance: We help protect the tools of your trade. A Superior Work Environment: • Air-Conditioned Shop: Stay cool and comfortable year-round., • Paid Factory Training: We invest in your skills to keep you at the top of your game., • Supportive Team: Join a friendly environment where collaboration is key., • Plenty of Work: A steady flow of service orders to maximize your earning potential. Work-Life Balance: • Paid Holidays, • Paid Vacation, • Paid Sick LeaveEssential Duties & ResponsibilitiesVehicle Inspection & Diagnostics Conduct thorough initial assessments to identify obvious body damage, missing components, or misaligned hardware (trim, doors, etc.). Perform comprehensive road tests to evaluate engine performance, steering, brakes, and transmission functionality. Systematically test electronic components and power equipment, including windows, seats, radios, and lighting, to ensure they meet factory operating standards. Maintenance & Precision Repairs Execute mechanical repairs and replace defective items with high accuracy, adhering strictly to dealership and manufacturer specifications. Install and calibrate major mechanical, hydraulic, or electromechanical systems, including air conditioning units and power braking systems. Tune engines and install standard or optional equipment as specified by the customer or dealership. Utilize specialized diagnostic tools and hand equipment to troubleshoot and resolve complex technical issues. Documentation & Compliance Accurately document warranty repairs, ensuring all labor and parts are correctly charged and filed. Stay current on regulatory standards, maintaining strict compliance with federal, state, and local laws (e.g., OSHA Right-to-Know and hazardous waste disposal). Prioritize shop safety by operating all equipment securely and reporting any potential hazards to management immediately. Shop Stewardship Maintain an organized workspace, ensuring the shop area remains clean and professional. Manage dealership assets by accounting for all shared tools and manuals, returning them to their proper locations in peak condition.

Job DescriptionWe are seeking a highly motivated and experienced Support/Field Service Technician to join our expanding team on Long Island. You will troubleshoot client issues from our main office via chat or over the phone utilizing remote tools. When needed, you will travel to site locations for installations, maintenance, and repair of desktops, VoIP phones and networks. *This is not an entry level position. You must have real experience and will be expected to be productive from the beginning. Duties and Responsibilities (not comprehensive of all tasks) · Diagnose and resolve IT related hardware, software, and network issues · Configuration and installation of new IT equipment at client locations · Installation, setup, and support of VoIP systems · Configure user accounts in Active Directory, O365 and other applications · Track customer issues and resolutions in our ticketing system · Proactively monitor, manage, and support client networks · Perform software and hardware updates and maintenance · Investigate security breaches and vulnerabilities · Collaborate with other team members to solve complex issues · Recommend hardware and software improvements to clients · Monitor data backups and perform file restorations or disaster recovery · Rebuild/re-image computers and transferring/saving user profiles and data · Resolve virus and malware issues · VPN setup and troubleshooting · Backup/Restoration and Disaster Recovery Requirements and Qualifications · At least 2 yrs. experience in an IT support related position · ConnectWise and MSP experience +++ · Cisco and Meraki experience +++ · Thorough knowledge of Windows 10 and Mac OS X · Cybersecurity experience or certification a plus, but not required. · Familiarity with mobile devices such as iPhones, iPads, Android, etc. · Prior knowledge of service ticketing systems · Experience installing firewalls, routers, switches, IP cameras, phone systems and wireless access points · Running and terminating low voltage wiring (Cat cable, RJ45, RJ11) · Professional attitude and appearance · Ability to lift/push/pull up to 50lbs and maneuver around close quarters equipment locations · Availability during weekday business hours and a rotating on-call schedule, if needed · Must have a reliable vehicle and be available to travel within an assigned geographical region Desired Qualities and Skills · Strong troubleshooting and critical thinking skills · Ability to multitask, prioritize, and manage time efficiently · Excellent verbal and written communication skills · Self-motivated with the ability to work in a fast-paced environment Why work here We offer a great opportunity to learn and be exposed to many different facets of the IT landscape. Our technicians are not pigeonholed into a narrow field of support. All our technicians are expected to be able to support every service we offer. Training is encouraged as well as use of our in-house lab to further broaden their knowledge.

Job Description Are you a skilled technician tired of working in a hot shop with limited support? Are you ready to work for a dealership that truly invests in your career, comfort, and earning potential? At Brown's Jeep, we believe our technicians are the foundation of our success. We provide a clean, modern, fully air-conditioned facility and a culture built on support and respect. With an aggressive, performance-driven pay plan and over $1 million in parts inventory, we give you the tools and opportunities to thrive. Coming from another brand? We value your experience! Our Chrysler Fast Track program allows us to hire technicians from other manufacturers at their current certification status, making your transition seamless. What We Offer: A Package Designed for a Professional Excellent Compensation & Benefits: Aggressive Pay Plan: Be rewarded for your expertise and efficiency. Productivity Bonuses: Earn more as you turn more hours, plus a bonus for exceeding 40 hours. Performance Spiffs: Additional earning opportunities on top of your pay. Union Shop Representation: Enjoy the benefits and security of a union position. Comprehensive Insurance: Major Medical, Dental, and Vision coverage for you and your family. Retirement Planning: 401(k) plan available. Tool Insurance: We help protect the tools of your trade. A Superior Work Environment: Air-Conditioned Shop: Stay cool and comfortable year-round. Paid Factory Training: We invest in your skills to keep you at the top of your game. Massive Parts Inventory: Over $1 million in on-site parts means less waiting and more working. Supportive Team: Join a friendly environment where collaboration is key. Plenty of Work: A steady flow of service orders to maximize your earning potential. Work-Life Balance: Paid Holidays Paid Vacation Paid Sick Leave Your Role: As a Service Technician, you will be responsible for diagnosing and repairing vehicles with precision and efficiency. You will communicate effectively with our Service Advisors to ensure customers receive outstanding service, performing everything from routine maintenance to complex repairs in line with dealership and manufacturer standards. Who We're Looking For: An experienced professional with at least 2 years of experience as an automotive technician. A knowledgeable mechanic with a strong understanding of all vehicle systems. A team player with excellent communication skills and a focus on customer service. A motivated learner, comfortable with computer systems and electronic diagnostic equipment. Must have a valid driver’s license and a clean driving record. If you're ready to join a team that values your skill and rewards your hard work, apply today!

Job Description Description Operating Room Desktop Support Tech • Computer imaging and upgrade. • PC’s and Printer deployment. • Wyse terminal setup and Configuration. • Configure Mobile devices (IPhone, IPad ) • Clinical software installations. • Customer Service and Communication: • Demonstrate an ability to communicate technical terms, MCIT policies, and difficult messages to end users in a service oriented fashion. • Provide one-on-one instructions/training/guidance to end users and the help desk on use of hardware/software and standard procedures. • Provide exemplary customer service across all levels of the organization; embrace a “never-say-no” attitude when addressing customer issues. • Follow established guidelines and standards to communicate consistent messages aligned with other members of MCIT. • Technical Skills (End User Device administration/configuration/support/ troubleshooting, Use of tools and utilities): • Critically analyze system failures and quickly determine remedies so as to provide for smooth workflow for daily staff activities. • Perform checkpoint rounds throughout the environment to ensure all equipment is operational. • Ensure that electronic and physical security policies for computers, data, and IT infrastructure are adhered to. • Responsible for the implementation, installation, maintenance and support of End User Infrastructure Support equipment, software and connectivity for PDA's, PCs - Macintosh, PC/Workstation, printers, LAN, AV, Video conferencing, telephone. • Responsible to solve typical software and hardware problems and malfunctions on these systems. • Act as a technical resource to clients in making hardware and software acquisition recommendations. • Perform pro-active diagnostic checks on desktop computers to maintain machine capabilities and freedom from viruses. • Responsible to assist with creation and maintenance of written documentation on problem solutions, tool configurations and end user documentation. • Monitor the assigned desktop queue(s) in the Front Range ticket system. Log real time written journal entries documenting actions taken on all ticket requests. Close tickets within established service levels. • Be compliant with all responsibilities and administrative tasks: Innotas, timely journal entries, use of standard email templates, etc. • Assist and participate in implementing and planning small projects or projects that are specific to the tech's assigned department. • Involved in the installation, rollout, and/or upgrade of new software, hardware, systems, servers, networks, etc. • Responsible to resolve specified number of tickets per day. • Responsible to resolve percentage of monthly tickets at desktop site using mobile tools and devices. • Responsible to close tickets in a timely manner while striving to reduce the mean time to resolve each issue. • Perform wire management throughout the environment on all of our IT equipment, to ensure wiring is properly maintained. This includes taking before/after pictures of the work that is completed. Skills Desktop, Troubleshooting, Hardware, Windows, Customer service, Imaging, Office 365, Windows 11, Active directory, Deployment, Operating Rooms, Healthcare, Printers Top Skills Details Desktop,Troubleshooting,Hardware,Windows,Customer service,Imaging,Office 365,Windows 11 Additional Skills & Qualifications This technician will be responsible for supporting users in a fast paced healthcare environment. MUST have prior experience doing desktop related work in a healthcare setting. Must be super tech savvy, personable, and have a proactive go-getter mindset. Experience Level Expert Level Job Type & Location This is a Contract position based out of Patchogue, NY. Pay and Benefits The pay range for this position is $24.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Patchogue,NY. Application Deadline This position is anticipated to close on May 25, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job DescriptionAre you a quick lube technician tired of working in a hot shop with limited support? Are you ready to work for a dealership that truly invests in your career, comfort, and earning potential? At Brown's Jeep, we believe our technicians are the foundation of our success. We provide a clean, modern, fully air-conditioned facility and a culture built on support and respect. With an aggressive, performance-driven pay plan and over $1 million in parts inventory, we give you the tools and opportunities to thrive. Be apart of a team that wants to see you succeed and grow in your career. Coming from another brand? We value your experience! Our Chrysler Fast Track program allows us to hire technicians from other manufacturers at their current certification status, making your transition seamless.What We Offer: A Package Designed for a Professional Excellent Compensation & Benefits: • Aggressive Pay Plan: Be rewarded for your expertise and efficiency., • Productivity Bonuses: Earn more as you turn more hours, plus a bonus for exceeding 40 hours., • Performance Spiffs: Additional earning opportunities on top of your pay., • Union Shop Representation: Enjoy the benefits and security of a union position., • Comprehensive Insurance: Major Medical, Dental, and Vision coverage for you and your family., • Retirement Planning: 401(k) plan available., • Tool Insurance: We help protect the tools of your trade.A Superior Work Environment:, • Air-Conditioned Shop: Stay cool and comfortable year-round., • Paid Factory Training: We invest in your skills to keep you at the top of your game., • Massive Parts Inventory: Over $1 million in on-site parts means less waiting and more working., • Supportive Team: Join a friendly environment where collaboration is key., • Plenty of Work: A steady flow of service orders to maximize your earning potential.Work-Life Balance:, • Paid Holidays, • Paid Vacation, • Paid Sick LeaveYour Role:As a Quick Lube Technician, you will be responsible for routine vehicle maintenance like oil changes, tire rotations, fluid checks, and filter replacements, while also inspecting for potential issues and recommending additional services. You will communicate effectively with our Service Advisors to ensure customers receive outstanding service, performing everything from routine maintenance to complex repairs in line with dealership and manufacturer standards.Who We're Looking For:, • An experienced professional with at least 2 years of experience as an automotive technician., • A knowledgeable mechanic with a strong understanding of all vehicle systems., • A team player with excellent communication skills and a focus on customer service., • A motivated learner, comfortable with computer systems and electronic diagnostic equipment., • Must have a valid driver’s license and a clean driving record.If you're ready to join a team that values your skill and rewards your hard work, apply today!

Job DescriptionWe are seeking an experienced Support/Service Technician who is highly motivated to join our team on Long Island. You will troubleshoot client issues from our main office via chat or over the phone utilizing remote tools. When needed, you will travel to site locations for installations, maintenance, and repair of desktops, VoIP phones and networks. Duties and Responsibilities (not comprehensive of all tasks) · Diagnose and resolve IT related hardware, software, and network issues · Configuration and installation of new IT equipment at client locations · Installation, setup, and support of VoIP systems · Configure user accounts in Active Directory, O365 and other applications · Track customer issues and resolutions in our ticketing system · Proactively monitor, manage, and support client networks · Perform software and hardware updates and maintenance · Investigate security breaches and vulnerabilities · Collaborate with other team members to solve complex issues · Recommend hardware and software improvements to clients · Monitor data backups and perform file restorations or disaster recovery · Rebuild/re-image computers and transferring/saving user profiles and data · Resolve virus and malware issues · VPN setup and troubleshooting · Backup/Restoration and Disaster Recovery Requirements and Qualifications · At least 2 yrs. experience in an IT support related position · ConnectWise and MSP experience +++ · Cisco and Meraki experience +++ · Thorough knowledge of Windows 10 and Mac OS X · Cybersecurity experience or certification a plus, but not required. · Familiarity with mobile devices such as iPhones, iPads, Android, etc. · Prior knowledge of service ticketing systems · Experience installing firewalls, routers, switches, IP cameras, phone systems and wireless access points · Running and terminating low voltage wiring (Cat cable, RJ45, RJ11) · Professional attitude and appearance · Ability to lift/push/pull up to 50lbs and maneuver around close quarters equipment locations · Availability during weekday business hours and a rotating on-call schedule, if needed · Must have a reliable vehicle and be available to travel within an assigned geographical region Desired Qualities and Skills · Strong troubleshooting and critical thinking skills · Ability to multitask, prioritize, and manage time efficiently · Excellent verbal and written communication skills · Self-motivated with the ability to work in a fast-paced environment Why work here We offer a great opportunity to learn and be exposed to many different facets of the IT landscape. Our technicians are not pigeonholed into a narrow field of support. All our technicians are expected to be able to support every service we offer. Training is encouraged as well as use of our in-house lab to further broaden their knowledge.

Job Description Digital Provisions, is the leading security integrator on Long Island, New York, delivering advanced security solutions to a wide range of clients, including K-12 schools, businesses, and public institutions. Our passion lies in creating safe environments by partnering with educators, government officials, law enforcement, and private enterprises. Through these collaborations, we design and deploy comprehensive security systems tailored to each client's unique needs. Whether safeguarding schools, businesses, or public spaces, we have the expertise to assess risks and implement solutions that protect people and property, allowing our clients to focus on their core missions. Role Overview Digital Provisions is seeking an elite Senior Field Technician (Foreman Track) to lead complex commercial security installations and service operations. This role is for professionals with 7+ years of high-level commercial security integration experience who can independently execute, program, commission, and troubleshoot advanced access control, VMS, and low-voltage systems without requiring engineering oversight. Senior Field Technicians remain hands-on while also leading crews, sequencing work, owning job-site execution, and enforcing installation standards. This role is a direct pipeline to Foreman for individuals who consistently perform at a high level. After a 3–6 month performance-based probationary period, candidates who demonstrate leadership, technical mastery, and low rework rates will transition into the Foreman role with expanded operational responsibility. This is not an entry-level leadership role. We are looking for technicians who already operate at a lead level. Key Responsibilities Security & Fire Systems Installation and Service • Install, commission, program, and troubleshoot access control, video surveillance (VMS), intrusion, and integrated security systems, • Program and configure Lenel S2, Genetec, and comparable access control platforms, • Configure and commission Genetec and Milestone VMS environments, • Configure door logic, relay outputs, alarm inputs, schedules, and event-based programming, • Commission and validate camera systems including stream configuration, recording rules, storage allocation, and user permissions, • Diagnose complex issues across power, wiring, device health, network connectivity, and software layers, • Perform structured system migrations, firmware updates, and live cutovers Low‑Voltage & Head-End Execution • Perform professional low-voltage circuit wiring, terminations, and supervised device connections, • Build clean, labeled, serviceable head-end panels and IDF/MDF environments, • Execute structured cabling installations including composite cable, category cable, and pathway coordination, • Work within conduit, raceways, cable trays, and commercial pathway systems, • Read and execute from blueprints, risers, electrical schematics, and device wiring diagrams, • Calculate basic load requirements for power supplies and validate PoE deployments Fire & Life Safety Coordination • Work within environments containing fire alarm systems and coordinate appropriately, • Understand NFPA, state, and local compliance sensitivity, • Recognize when licensed fire alarm contractors must be engaged, • NICET familiarity preferred but not required Supervisory & Field Leadership Responsibilities • Lead small crews of technicians on active job sites, • Assign daily tasks and sequence work for efficiency and quality, • Serve as the on-site technical authority, • Mentor junior technicians and enforce workmanship standards, • Monitor pace and adjust assignments to maintain schedule, • Communicate clearly with Project Managers regarding progress, blockers, and material needs, • Maintain high standards for safety, professionalism, and customer interaction Safety, Compliance & Documentation • Enforce OSHA safety standards and job-site best practices, • Ensure all installations comply with low-voltage code requirements, • Maintain accurate documentation including:, • Device labeling, • IP addressing tables, • Panel layouts, • As-built markups, • Support QA/QC and system turnover processes, • Maintain clean and organized job sites at all times Required Qualifications • 7+ years of commercial security integration experience (required), • Demonstrated hands-on experience with:, • Lenel S2, • Genetec, • Milestone, • Proven ability to independently program access control panels and VMS platforms, • Advanced troubleshooting experience across access control, CCTV, and intrusion systems, • Strong expertise in low-voltage wiring, terminations, structured cabling, and head-end builds, • Experience installing maglocks, door strikes, relay logic, and power distribution systems, • Knowledge of power supply configurations and PoE device deployment, • Strong understanding of IP networking fundamentals (static IPs, subnet basics, device connectivity validation), • Demonstrated experience leading technicians or operating as site lead, • Ability to read and execute from electrical schematics and system layouts, • Valid driver's license with clean driving record, • Ability to travel to job sites as required Preferred Experience • Manufacturer certifications (Genetec, Milestone, Lenel S2, Bosch), • NICET exposure, • Experience managing full job-site execution as acting Foreman, • Experience in K-12, municipal, or prevailing wage commercial environments Compensation & Prevailing Wage • This role may operate under New York State prevailing wage requirements currently approximately $75–$80/hour depending on project assignment and on level (Senior Technician vs. Foreman)., • Compensation will align with skill level, certifications, and job-site leadership capability, • Overtime opportunities available on applicable projects, • Foreman-level compensation structure applies upon formal transition after probationary period Foreman Progression – 3–6 Month Review Criteria To transition into the Foreman role, candidates must demonstrate: • Independent technical execution without supervision, • Low rework rate and high first-pass commissioning success, • Strong job-site leadership and crew management, • Clear communication with project and operations leadership, • Clean documentation and organized head-end builds, • Positive customer and internal feedback Foreman designation is performance-based.

Job Description Digital Provisions, is the leading security integrator on Long Island, New York, delivering advanced security solutions to a wide range of clients, including K-12 schools, businesses, and public institutions. Our passion lies in creating safe environments by partnering with educators, government officials, law enforcement, and private enterprises. Through these collaborations, we design and deploy comprehensive security systems tailored to each client's unique needs. Whether safeguarding schools, businesses, or public spaces, we have the expertise to assess risks and implement solutions that protect people and property, allowing our clients to focus on their core missions. As a Security Field Service Technician, you would be responsible for diagnosing, configuring, and maintaining a variety of security systems, including access control, surveillance cameras, intrusion alarms, and structured low-voltage cabling. This position centers on resolving service tickets, ensuring all systems comply with industry standards, and meeting customer expectations. The ideal candidate will possess a strong background in low-voltage technology, a comprehensive understanding of security infrastructure, and the ability to deliver top-quality repairs within commercial settings. Real-time documentation of completed work is also required. Key Responsibilities: • Security and Fire System Installation & Configuration, • Troubleshoot and repair access control systems, surveillance cameras, intrusion alarms, and security automation systems., • Troubleshoot and repair low-voltage devices such as door controllers, card readers, cameras, and alarm sensors., • Perform low-voltage circuit wiring, terminations, and connections for security equipment., • Perform inspections, testing, and maintenance (ITM) of fire alarm, detection, and suppression control systems., • Ensure all systems are operational, tested, and optimized for customer use., • Ensure systems meet all NFPA, state, and local regulatory requirements., • Interpret and follow blueprints, wiring diagrams, and technical specifications for system layouts., • Low-Voltage & Composite Wiring, • Pull, terminate, and manage various types of low voltage cabling for security devices., • Ensure proper wire management and organization for professional-grade installations., • Work with conduits, cable management systems, and structured cabling pathways., • System Integration & Programming, • Integrate security systems with network infrastructure, access control platforms, and video management software., • Perform basic IP networking configurations, including assigning static IPs and setting up remote access., • Conduct firmware updates and apply necessary patches to security devices., • Compliance & Safety, • Follow OSHA safety protocols and industry best practices for low-voltage electrical work., • Ensure all work complies with local, state, and national low-voltage regulations., • Maintain organized documentation for system installations, device locations, and wiring pathways. Qualifications: • 3+ years of experience in security system installation and low-voltage infrastructure. *REQUIRED, • Strong proficiency in access control systems, surveillance cameras, and alarm systems (e.g., Milestone, Axis, Genetec, Lenel S2, Bosch)., • Hands-on experience with low-voltage wiring, terminations, and composite wiring., • Ability to read and interpret electrical schematics and security layouts., • Strong attention to detail and ability to produce clean, professional installations., • Valid driver's license with a clean record and ability to travel to job sites. Preferred: • Experience with relay logic, maglocks, and door strike installations., • Knowledge of power supply configurations and PoE device setups., • Relevant manufacturer certifications (e.g., Milestone, Lenel S2, Genetec, Axis). Work Environment & Physical Demands: • On-site work at customer locations, including commercial buildings, schools, and industrial facilities., • Ability to lift 50+ lbs, climb ladders, and work in tight spaces., • Comfortable standing for long periods of time and complete overhead work for long periods of time., • Standard schedule is Monday through Friday, 3pm to 11pm; flexibility for overtime and on-call scheduling is required. Benefits: • Pay of $50 per hour, • 10 days of PTO, • Five paid sick days, • Nine paid holidays, • Company Sponsored Health insurance, • 401k Retirement Benefits, • Required training/licensing paid for by company, • Voluntary professional development opportunities, • Overtime and potential bonus pay

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