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Job DescriptionDescription: About GenServe GenServe, LLC is the nation’s leading independent provider of scheduled and emergency power generator maintenance, repair, and sales. We serve commercial customers across various industries throughout the United States. Headquartered in Plainview, NY—with branch offices in New Jersey, Pennsylvania, Illinois, Florida, California, and Texas—GenServe continues to accelerate its growth through organic expansion and strategic acquisitions. Established in 1990, GenServe has the largest team of EGSA-certified technicians in the Northeast and is expanding rapidly into new markets. Our robust service platform provides a one-stop shop for all commercial generator maintenance needs. Position Summary The Switchgear Technician will work directly with the Senior Field Engineer to support field and manufacturing wiring projects. This role includes hands-on tasks such as interpreting drawings, performing field and shop wiring, and executing smaller retrofit projects with minimal supervision. Key Responsibilities • Provide wiring support for field and manufacturing operations., • Assist the Field Engineer with interpreting drawings, and performing field and shop wiring tasks., • Execute smaller retrofit projects independently, with minimal supervision., • 2+ years minimum Switchgear/ATS/Generator Controller Experience required, • Strong knowledge and understanding of electrical systems and groupings., • Proficient in reading and interpreting electrical drawings., • General understanding of ATS (Automatic Transfer Switch), generator, and switchgear operation., • Familiarity with machinery and equipment used in field projects., • Understanding of mechanical, electrical, and control systems and how to apply them., • Basic knowledge of instrumentation is a plus., • Team-oriented with excellent communication skills., • Detail-oriented, organized, and able to manage tasks independently., • Customer-focused with a positive, solutions-driven attitude. We offer a competitive benefits package which includes medical dental and visions, 401k, development and training opportunities. Are you ready? Requirements:

Job Description CNC Machine Maintenance Engineer - Massapequa, NY About our Client: Our Client is a global provider within a wide range of areas, including but not limited to aerospace and defense platforms, automation and manufacturing, and the medical and healthcare fields, all aiming toward advancing cutting-edge research and development. Higher Talent Group values its reputation for finding high-quality people, which is why we will conduct a screening to determine if this is a good fit for you. We will share further details such as the culture, how progression works within the company, etc. SUMMARY OF POSITION The CNC Machine Maintenance Engineer position is responsible for performing highly diversified duties to install, troubleshoot, repair, and maintain production and facility equipment according to safety, predictive, and productive maintenance systems and processes to support the achievement of the site’s business goals and objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential duties and responsibilities of this position are listed below. This list is not all-inclusive and may be amended from time to time. • Perform highly diversified duties to install and maintain production machines and the plant facility’s equipment., • Provide emergency/unscheduled repairs of production equipment during production and perform scheduled maintenance repairs of production equipment during machine service. Must have experience with Vacuum Braze Ovens., • Perform simple machinist duties and responsibilities., • Perform mechanical skills, including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting, and repair of production machines., • Read and interpret equipment manuals and work orders to perform required maintenance and service., • Diagnose problems, replace or repair parts, test, and make adjustments., • Perform regular preventive maintenance on machines, equipment, and plant facilities., • Perform a variety of plumbing maintenance and carpentry functions., • Use a variety of hand and power tools, electric meters, and material handling equipment in performing duties., • Detect faulty operations, defective material, and report those and any unusual situations to proper supervision., • Comply with safety regulations and maintain clean and orderly work areas. QUALIFICATIONS, KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED • Technical Capacity., • Good Troubleshooting Ability., • Ethical Conduct., • Communication Proficiency., • Results Driven., • Initiative., • Valid Driver’s License., • Experience with the maintenance of CNC Machines or Vacuum Braze Ovens EDUCATION AND/OR EXPERIENCE • High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience., • 2+ years of manufacturing experience; some hydraulic, pneumatic, mechanical, and industrial skills with PLC experience, Industrial and Commercial electric, and HVAC., • AA in mechanical or electrical Engineering or a Certificate in Analytical Troubleshooting preferred. 5+ years in manufacturing/facilities maintenance preferred. PHYSICAL DEMANDS • While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Fine manipulation and repetitive motion may be required for some duties. OTHER • Due to contracts with the United States Government, the candidate must be either a U.S. citizen or a Green card holder. COMPENSATION The anticipated salary range for this position is $110,000 to $125,000 annually. This range reflects the base salary for candidates who meet the requirements of the role, including experience, education, and location. Salary Disclaimer: Where a specific pay range is noted, it is a good-faith estimate only. At the time of this posting, the actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location. BENEFITS • Medical Plan, • Telehealth, • Prescription Drug Program, • Employee Assistance Program (EAP), • Dental Plan, • Vision Plan, • Retirement Plan with company match, • Paid Time Off, • Health Savings Account and/or Flexible Spending Accounts, • Life and AD&D Insurance, • Disability Insurance (Short and Long Term offerings) NOTE The above is presented as a matter of occupational information and guidance only; all other reasonable tasks, duties, and responsibilities that management may deem necessary for satisfactory performance may be included. ABOUT HIGHER TALENT GROUP Higher Talent Group offers candidates full-time opportunities at companies hiring nationwide. We also provide resume and career coaching services for individuals who require assistance in getting back into the workforce or for candidates who want to start looking for a new opportunity discreetly. Want to learn more? Check out our website for additional information.

Job Description The Engineer-Preventative Maintenance is responsible for assisting with the operation, maintenance, service and repair of equipment as assigned in the respective department. He/she is also responsible for participating in the preventative maintenance program, handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, plumbing, etc. May require driving shuttle van when needed (property specific).

Job Description RouteSmart Technologies, a leader in vehicle route optimization software technology, is seeking a Senior Software Engineer to join our development team. This role will report directly to the Lead Software Engineer and is responsible for designing, coding, and supporting a variety of web applications and services. These responsibilities include contributing to the development of a suite of cross-platform routing systems that integrate advanced GIS and mapping capabilities with intuitive design and seamless navigation. A deep understanding of RouteSmart products is essential to ensure features are implemented accurately and effectively. The ideal candidate will also offer valuable insights from the end-user perspective, helping to shape a user experience that is both functional and user-friendly. The typical base pay range for this position at the start of employment is expected to be between $115,000–$130,000 per year. RouteSmart Technologies, Inc. has different base pay ranges for different work locations within the U.S., and base pay will vary based on experience. This is a hybrid role; candidates must be able to commute to the office in Columbia, MD or Melville, NY. Candidates must reside within 50 miles and be available to work onsite several days per week. However, we will consider the right candidate for remote work if domiciled in one of the following states: Maryland, New York, Pennsylvania, DC, Virginia, Arizona, California, Colorado, Florida, Idaho, Illinois, Indiana, Minnesota, New Jersey, North Carolina, Oregon, South Carolina, Texas, Washington. Essential Duties & Responsibilities • Lead and mentor other members of the development staff in coordination with the Lead Software Engineer, including the assignment of and review of tasks, • Keep team up to date on the latest relevant development technologies and be able to recommend, prioritize, and integrate these technologies into all RouteSmart products, • Develop maintenance roadmaps for all development frameworks, libraries, and tools so we can remain current for all critical patches and major software updates, • Write both DDL and DML SQL commands, functions, and scripts, • Full stack development: both client and server-side development skills are required, • Write well designed, testable, and efficient code by using software development best practices, • Demonstrate the ability to identify and fix errors in code, • Write various back-end services that can be leveraged by web designers to create web products, • Research new industry coding standards that can be used to improve the team’s ability to create secure, high-quality, high-performance applications, • Working knowledge of relational databases (Postgres, MS SQL, etc.) and optimizing database queries, • Working knowledge of GIS and similar mapping services extremely useful, • Understanding of web application security, session management, and code development best practices Education & Experience • Bachelor’s Degree in Computer Science, Information Systems, Business Technology, or a related field, • Experience with C# and .NET Core development using Visual Studio and other Microsoft development tools, • 10+ years minimum experience as a programmer writing both client and server-side components RouteSmart offers its employees numerous opportunities for professional development. Our goal is to provide our employees with the chance to learn and grow as the company grows. We recognize that our employees are our most valuable asset. The work they do is key to our ability to provide high quality service to our clients. We also recognize that our employees are unique individuals with their own lifestyle and interests. RouteSmart Technologies pays a significant share of the cost of benefits for our employees. We believe our investment makes good business sense by helping to create a positive and productive work environment. Among the benefits we offer are: • Medical/Dental/Vision/STD & LTD Plans, • Employer paid Life Insurance Plan, • Employee Training & Development, • 401(k) Retirement Savings Plan w/ Employer Match, • Vacation/Sick/Holiday Leave, • Tuition Reimbursement, • Flex hours, • Casual Dress RouteSmart Technologies is proud to be an equal opportunity workplace. Individuals seeking employment at RouteSmart Technologies are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. All candidates must have legal authorization to permanently live and work in the United States. This position does not qualify for sponsorship.

Job Description The Senior Building Controls Technician will provide services related to the expansion, upgrade or replacement of building automation hardware and software for smart building infrastructure. The position will work independently to meet project requirements with limited supervision. The programmer will be responsible for programming, configuring, and testing of Direct Digital Control (DDC) building automation and control systems. Responsibilities/Duties: * Design and engineer control system hardware and software programming based on project plans, specifications, and other contract documents * Ability to program projects with various levels of complexity * Capable of performing network troubleshooting, database troubleshooting and repair programming * Collaborates with the engineering team on the system configuration, network and software requirements, graphics, programming, and sequences of operations * Develop and configure the sequence of operations, programming, graphics, database, network, and integrations into third party systems * Maintains accurate and thorough project documentation and redlines * Provides owner training as required by the project * Executes system commissioning and functional testing * Assist in installation of control hardware * Startup and commission new hardware installations * Provide project management assistance on projects as required, interfacing directly to customers * Supervise sub-contractors and suppliers as needed * Help educate lower-level technicians through on the job training as needed Required Skills * Excellent verbal and written communication skills * Proficient in Microsoft Office Suite or related software * Programming skills * Strong analytical skills * Strong interactive and communication skills * Strong troubleshooting skills * Experience with electronics and basic electrical circuits * Thorough understanding of and ability to use appropriate tools * Excellent customer service and ability to work well with others * Knowledge of DDC Control Theory and Applications as related to HVAC equipment * Strong knowledge of common DDC communications protocols such as but not limited to BACnet, LON, Modbus, etc. Required Experience/Education * At least 5-10 years of experience with programming, startup and commissioning of control systems * Niagara N4 certification * Experience with multiple manufacturers of controls a plus * Technical knowledge with installation of controls equipment and ancillary devices Physical Requirements * Physically able to climb overhead or crawl under spaces to complete jobs. * Must be willing to work at heights. * Must be able to lift up to 35 pounds at times. Salary Range: $80,000-$110,000

Job Description$95,000 - $135,000 + VIP Bonus $95000 - $135000 / year Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION As a Sr. Software Engineer, you will shape and improve the experience of key Vertafore customers. You will work cross-functionally across Vertafore, including Customer Support, Account Management, Product Management and Product Development to help guide customers and also contribute to the future growth of your team. You will work with a fast-paced, skilled team of business analysts, conversion engineers, developers and quality assurance engineers across multiple high-profile projects with development responsibility of assigned projects. Much of your success in this role will be dependent upon timely, clear, concise and effective verbal and written communication along with development of solutions that fully meet customer expectations with no/minimal defects or rework. Although not a primary duty compared to developing and supporting code, a software engineer at Vertafore also works directly with customers as part of a cross-functional team, which means you need to be a proactive self-starter, able to multi-task in a fast-paced environment and be service-focused to help nurture the customer experience. Additionally, you're a mentor and consultant, as well as a customer champion within Vertafore. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: * Innovates and crafts clean code * Confidently work with customers to describe technical concepts and recommend appropriate solutions whether pure custom or a mix of custom and core Vertafore products * Assist business analysts as needed with reviewing request information and documenting solution designs that align with customer expectations and business objectives/requirements * Document, architect and develop forward thinking technical specifications and solutions based on provided business requirements and/or specifications * Create advanced tables, views, stored procedures, indexes, constraints, cursors, user defined functions and triggers using T-SQL and SSMS * Optimize query performance and tuning indexes using Query Analyzer and other tools * Extract, transform and load (ETL) data * Responsible for interface design, documentation and unit testing * Develop automated solution deployments as appropriate * Deploy developed solutions within non-production environments and assist with Vertafore production release deployments * Working on/with small teams and completing tasks quickly with minimal supervision * Leading junior developers and providing proactive feedback to senior leadership * Mitigates the impact of technical decisions across the entire product * Drives and manages design conversations for features considering business need * Defines and creates artifacts/documents that are valuable to the team and external stakeholders * Incorporate new approaches, languages, and technologies into the team * Develops new features and supporting/bug fixing existing features * Diagnosis and troubleshoots issues across the whole stack – OS, DB, applications, JavaScript, and network; Provides solutions for complex, ambiguous problems through multiple stacks and products * Ensures quality of code within the team written or reviewed * Contributes to defining and enforcing procedures, standards, and methodologies related to software development * Is as a role model and mentors other team members technically and culturally * Follows industry trends and the open-source community * Interacts with customers to gather insights and translate technical concepts * Other duties as assigned Knowledge, Skills and Abilities: * Advanced troubleshooting experience and resolving production issues * Excellent written and verbal communication skills (internal and external customers/partners) * Ability to work within a team in a collaborative manner * Willingness to learn new technologies and experiment with innovation * Self-starter who is detail-oriented, quick-learner and deadline-driven * Advanced communication and interpersonal skills, able to diffuse tension and drive productive conversations, internally and externally. * Strategic problem solver with excellent analytical and critical thinking skills * An innate curiosity about how things work; Proactively acquires new skills and learns new tools and technologies to troubleshoot complex issues. * Comfortable and effective at making decisions across the product that help long-term maintainability, reuse, security. and performance * Applies knowledge gained and is effective at knowledge-sharing and assisting other team members. * Able to work with global, distributed teams * In-tune with high performance and high availability design/programming * Highly proficient with multiple database technologies * Strong in both design and implementation at an enterprise level * Communicate clearly to explain and defend design decisions * Desire to collaborate with the business, designing pragmatic solutions Qualifications: * Bachelor's degree in computer related field * Minimum 5 years of professional experience with Java/.NET and common frameworks. * Experience working in an Agile environment required * 3+ years of experience in security best practices for software and data platforms required * 3+ years of experience with Restful APIs required * 3+ years of experience with design, architecture, and implementation at an enterprise level required * Experience with Angular or similar technology preferred3+ years of experience with database technologies (e.g., Oracle, SQLServer, PostgreSQL, NoSQL, Cassandra, etc.) * Experience with Identity and Access Management preferred Additional Requirements and Details: * Travel required up to 10% of the time. * WFH Flexible * Occasional lifting and/or moving up to 10 pounds. * Frequent repetitive hand and arm movements required to operate a computer. * Specific vision abilities required by this job include close vision (working on a computer, etc.). * Frequent sitting and/or standing. * #LI-Hybrid THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. · Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. · Win Together: We work together as one team, showing empathy and respect along the way. · Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. · Say It, Do It: We honor every one of our commitments because integrity is important to us. · Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. · We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings. The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Job Description The Chief Engineer is responsible for ensuring proper operations, maintenance, service and repair of all equipment, while supporting the Hilton and LMG, goals of guest satisfaction, cost control and profitability. He/she is also responsible for overseeing and participating in the Preventative Maintenance program, ensuring that all rooms and public space meet Hilton standards. Management level associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Education & Experience • High School diploma or equivalent required. • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 2 years of related experience. • Supervisory experience required. • Current Certification as required by Federal, State or Local governing agents pertaining to trade requirements (i.e. HVAC, pool operation, electrical), property specific. • Current certification and licensing to operate and repair the hotels boilers and chillers as required by state, city, and local legislation. • Must have a valid driver's license for the applicable state. • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately• Must work well in stressful, high pressure situations. • Must maintain composure and objectivity under pressure. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need. • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests. • Must be able to work with and understand financial information and data, and basic arithmetic functions. Job Duties & Functions • Assist with the operation, maintenance and repair of equipment. • Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair, touch up paint, minor furniture repair, tub caulking, tile repairs, etc. • Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC, guestrooms, meeting rooms, the swimming pool and hot tub. • Perform plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request. • Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings. • Perform other tasks/jobs as assigned by the supervisor or manager. This job description is not intended to be all-inclusive, additional details will be specified by the General Manager. Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. Levine Mgmt Group LLC is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.

Job Description Candidates must live in the NYC area Summary: Parabit Systems, a well-established and rapidly expanding company in the security and self-service equipment industries, is currently seeking an experienced Firmware Engineer to participate in all aspects of the design and maintenance of hardware and firmware for its products. Candidate needs to demonstrate the ability to use appropriate development tools, compilers, and simulation. Must be capable of working within a team environment to plan, organize, execute and thoroughly document complex system designs. Test and debug skills are necessary; must understand interoperability of hardware and software. Must be able to manage and support multiple tasks on a consistent basis, while providing the highest level of service. Good verbal and writing skills are necessary. Full life-cycle software development; programming to include conceptual design, general coding, release to manufacturing testing, and quality assurance. Candidate needs to be able to produce final release software for manufacturing including associated documentation. Job Requirements: • A qualified candidate must have a BS or higher with 10+ years of relevant applied experience in Computer Science or Electrical Engineering. The ideal candidate will have a clear understanding of and hands-on experience with microprocessor firmware development., • Experience with Microcontroller competencies: Microchip, Nordic ARM cortex., • Experience with writing bootloaders for microprocessors on new and existing PCBAs., • Experience with writing embedded firmware in C for a Real-Time Operating System (RTOS)., • Experience with Bluetooth/NFC implementation., • Experience with network communication protocols (TCP/IP, UDP), • Experience with common communication protocols (I2C, SPI, RS485/RS232 and USB), • Experience with Microchip's Tools - MPLAB / MPLAB X / Harmony, • Experience developing embedded / IoT device software / firmware., • Knowledge and experience with analog, digital and embedded systems design, development, test engineering, and manufacturing., • Ability to read hardware block diagrams, schematics, and wiring diagrams., • Must be capable of thoroughly documenting complex system designs. Benefits: • Medical, • Dental, • Vision, • 401K, • Group Life All employment candidates must pass: a NON-DOT Drug screening, Criminal and Credit Background Check and a Driver License Check prior to employment.

Job Description RouteSmart Technologies, a leader in vehicle route optimization software technology, is seeking a Cloud Engineer to join our IT Infrastructure & Security Department. This role will report directly to the Sr. Infrastructure & Security Engineer and is responsible for implementing, maintaining, and improving our cloud IT infrastructure, systems, and AWS environments. The Cloud Engineer will work closely with the DevOps and Product Development teams to ensure secure, scalable, and efficient cloud operations across our production and development environments. The typical base pay range for this position at the start of employment is expected to be between $120,000–$130,000 per year. RouteSmart Technologies, Inc. has different base pay ranges for different work locations within the U.S., and base pay will vary based on experience. This is a hybrid role; candidates must be able to commute to the office in Melville, NY or Columbia, MD. Candidates must reside within 50 miles and be available to work onsite several days per week. However, we will consider the right candidate for remote work if domiciled in one of the following states: Maryland, New York, Pennsylvania, DC, Virginia, Arizona, California, Colorado, Florida, Idaho, Illinois, Indiana, Minnesota, New Jersey, North Carolina, Oregon, South Carolina, Texas, Washington. Essential Duties & Responsibilities • Assist in researching, designing, and implementing secure, scalable, and cost-effective IT infrastructure, systems, security components, standards, and services., • Maintain, troubleshoot, and resolve issues related to infrastructure, systems, services, security, and accounts., • Continuously monitor the health and performance of the AWS infrastructure, systems, and accounts, identifying issues and implementing solutions for improved efficiency., • Analyze components, logs, services, and specific tools as needed., • Implement, enforce, and configure security policies, controls, services, identity management, and other security measures to protect from unauthorized access and cyber threats., • Stay up-to-date on technology trends and best practices, adapting to evolving cloud IT technologies and management approaches., • Communicate effectively and create accurate documentation of designs, configurations, processes, and procedures., • Collaborate closely with other team members on projects and tasks, ensuring seamless integration and support for IT initiatives., • 5+ years of experience with cloud infrastructure, systems, and security., • Minimum of 3 years of hands-on experience with AWS services., • Strong communication and collaboration skills., • Highly organized with strong analytical and problem-solving abilities., • Ability to work independently and as part of a team., • Commitment to continuous learning and delivering high-quality service. Education & Experience • Bachelor’s degree in Computer Science, Information Systems, Business Technology, or a related field—or equivalent experience., • Proficiency in IT infrastructure, networking, system administration, and security., • Solid experience with AWS services and concepts., • Experience with Infrastructure as Code (IaC) tools such as AWS CloudFormation or Terraform. RouteSmart offers its employees numerous opportunities for professional development. Our goal is to provide our employees the chance to learn and grow as the company grows. We recognize that our employees are our most valuable asset. The work they do is key to our ability to provide high quality service to our clients. We also recognize that our employees are unique individuals with their own lifestyle and interests. RouteSmart Technologies pays a significant share of the cost of benefits for our employees. We believe our investment makes good business sense by helping to create a positive and productive work environment. Among the benefits we offer are: • Medical/Dental/Vision/STD & LTD Plans, • Employer paid Life Insurance Plan, • Employee Training & Development, • 401(k) Retirement Savings Plan w/ Employer Match, • Vacation/Sick/Holiday Leave, • Tuition Reimbursement, • Flex hours, • Casual Dress RouteSmart Technologies is proud to be an equal opportunity workplace. Individuals seeking employment at RouteSmart Technologies are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. All candidates must have legal authorization to permanently live and work in the United States. This position does not qualify for sponsorship.

Job DescriptionSalary: $65000-80000 Location: Hybrid Local to NYC (ability to travel onsite to client locations as needed) Salary Range: $65,000$80,000 Department: Service Desk Reports To: Service Desk Manager About the Company ADDA is partnering with a fast-growing, high-performing IT Managed Service Provider (MSP) serving clients across diverse industries. The organization is known for its commitment to exceptional client service, a collaborative team culture, and a modern, non-tiered engineering model where every team member is empowered to solve problems end-to-end. Were looking for a Systems Support Engineer who thrives in dynamic environments, enjoys tackling complex challenges, and wants meaningful ownership over their work. The Role As a Systems Support Engineer, youll work across multiple client environments to troubleshoot issues, implement solutions, and support ongoing technical improvements. This is not a traditional ticket churn support role youll work directly with clients, drive root-cause fixes, contribute to projects, and help shape how the MSP operates. Youll get exposure to a wide range of technologies across infrastructure, cloud services, networking, cybersecurity, and automation. If you like variety, autonomy, and learning something new every day, this role offers that and more. What Youll Do • Diagnose and resolve advanced technical issues across Windows, macOS, Linux, Microsoft 365, Google Workspace, and various cloud and on-prem environments., • Support networking components including switches, firewalls, VPNs, VLANs, DNS/DHCP, Wi-Fi, and routing., • Own issues from start to finish triage, investigation, solution, documentation, and communication., • Collaborate with peers in a non-tiered engineering structure where knowledge sharing and equal contribution are core values., • Participate in client-facing project work, including migrations, deployments, security implementations, and system upgrades., • Identify repetitive tasks or patterns and propose automation, self-service, or process improvements., • Maintain accurate documentation and contribute to an internal knowledge base that supports scalable solutions. (Experience with all is not required but exposure to several is highly preferred.) Cloud & Productivity: • Microsoft 365, Azure AD, Intune, • Windows Server, Active Directory, Group Policy, • Meraki, Fortinet, SonicWall, • VLANs, VPNs, Wi-Fi administration, • RMM: NinjaOne, Datto RMM, or similar, • PSA: ConnectWise, Autotask, • 13+ years of experience in an MSP or fast-paced, multi-client IT environment., • Strong troubleshooting skills across systems, networking, cloud services, and security fundamentals., • Ability to diagnose unfamiliar technologies through logical analysis, research, and experimentation., • Clear communication skills with both technical and non-technical users., • A proactive mindset you automate, simplify, or eliminate repetitive tasks whenever possible., • A hunger to learn new technologies and continuously build your skill set., • Non-tiered engineering team: Everyone owns solutions end-to-end no escalations, no silos., • Variety & exposure: Support dozens of environments and technologies, keeping your work interesting and skills growing fast., • Professional growth: Mentorship, certification support, and hands-on project work accelerate your career., • Impact: Your ideas for automation, efficiency, and client improvement are expected and implemented., • Culture: Collaborative, curious, motivated team that values accountability and innovation.

Job DescriptionSalary: $65,000-$80,000 About Us:ADDA is partnering with a leading IT Managed Service Provider (MSP) dedicated to delivering exceptional IT support and services to their clients. They pride themselves on their commitment to customer satisfaction and their team-oriented work environment. We are currently seeking a dynamic and experienced Service Desk Engineer to join their team. Department: Service Desk Reports To: Service Desk Manager Location: Local to NYC area (with ability to travel to the city) The Role As an IT Support Engineer, youll take on diverse technical challenges across infrastructure, cloud, networking, and security. Youll work directly with clients and teammates to diagnose, resolve, and prevent issues while also driving improvements to processes, documentation, and tools. This role is not about closing tickets. Its about thinking on your feet, adapting to new situations, and finding solutions that stick. If you thrive on variety, get bored with monotony, and are always asking how can we do this better?, this is the place for you. What Youll Do Handle advanced technical issues across multiple environments (Windows, macOS, Linux, Microsoft 365, Google Workspace, Azure, networking, security, etc.). Take ownership of problems from start to finish, ensuring fast, effective, and lasting solutions. Collaborate with peers a team of equals to share knowledge, mentor, and improve outcomes. Contribute to and refine the knowledge base so that solutions scale. Identify repetitive tasks or patterns and propose automation, self-service, or process improvements. Support projects such as migrations, deployments, and security enhancements. What We Expect You to Bring A strong foundation in IT systems, networking, and security but more importantly, the ability to learn and adapt quickly. Proven experience troubleshooting complex problems, even without prior exposure to the platform or tool. A logical, methodical approach to problem-solving and diagnosis. Hunger to expand your knowledge and tackle new challenges. A mindset that repetitive work should be eliminated, automated, or simplified. Clear communication skills with both technical and non-technical people. Experience in a Managed Services or fast-paced multi-client environment is highly valued. Certifications (Microsoft, Cisco, CompTIA, etc.) are a plus, but curiosity, capability, and hunger to improve matter most. Why Join Us No tiers, no escalations just a non-tiered team of highly skilled engineers. Variety and exposure work across dozens of environments and technologies. Impact your ideas for automation, efficiency, and self-service are expected and implemented. Growth support for certifications, training, and new opportunities. Culture hunger, innovation, accountability, and collaboration drive everything we do.