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Job DescriptionAssistant General Manager - Crumbl Cookies Are you self motivated and looking for more than just a paycheck? If that’s you keep reading. It’s more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that can’t be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Assistant General Managers who want to grow with us! As an Assistant General Manager, you will play a very important role in operating the store daily. You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high-quality cookies, making sure that bakers are well trained and provide great customer service. Managers spend much of their time working in the kitchen as a team ensuring all crew members have assigned duties and all tasks are completed on time. At Crumbl we have a strong culture of teamwork, growth, and family. If this interests you, please keep reading and apply today! Role • Genuinely Nice!, • Be present and work on the floor with the crew (this will be roughly 95% of where your time will be spent), • The Assistant General Manager needs to be fully capable of running the store in its entirety with or without the presence of a General Manger and implement workflow procedures based on direction from the company’s General Manager., • Address employee questions and concerns, • Handle back-of-the-house work such as training, interviewing, ordering, scheduling, and communicating with partner vendors, • Regularly coordinate and communicate with Manager and owners Anticipated Hours • Days: Monday through Saturday, • Weekly hours: 30 + hours a week, • Shifts to potentially be available (for): Morning, day, and night Pay • $20 - $25 (includes hourly pay + tip) Benefits • Employee Discount, • Off Every Sunday, • Flexible schedule, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities, • Upon successful completion of the 90 day training period, assistant general manager pay will begin Experience • At least 1 year in restaurant/food industry management (Preferred) Certifications • Valid Driver's License (Required), • ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Climb a ladder Corporate Uniform • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • No jewelry Software (knowledge preferred but not required, will train) • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Slack Specific Job Responsibilities • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Managing new applications, interviewing, and hiring new employees, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job Description Customer Service / Dispatch Specialist Location: Farmingdale, NY Compensation: $19/hour Schedule: Monday – Friday, 8:00 AM – 5:00 PM or 9:00 AM - 6:00 PM Key Responsibilities: · Coordinate and track appliance part orders from placement through delivery · Expedite parts and follow up on estimated delivery times (ETAs) · Communicate with vendors and manufacturers regarding part availability · Dispatch and route service technicians efficiently within assigned territories · Manage daily technician schedules, service calls, and call-outs · Accept and process customer credit card payments (COD) · Send payment reminders and make collection calls as needed · Answer incoming phone calls, emails, and Slack messages · Update service tickets and maintain accurate records · Provide professional, customer-focused support and resolve service issues · Handle a high volume of calls while multitasking in a fast-paced environment Qualifications: · High school diploma or equivalent required · Customer service or office support experience required · Strong organizational and multitasking skills · Excellent verbal and written communication skills · Detail-oriented with strong attention to accuracy · Ability to work independently and as part of a team · Calm under pressure with strong problem-solving abilities · Proficient with basic computer systems and internal databases · Dependable, reliable, and customer-focused Company DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.The Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.

Job DescriptionCrew Member Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Baker and Mixers who want to grow with us! Qualifications: • Genuinely Nice!, • Enjoys baking, • Likes working with your hands, • Fast pace, and attention to detail, • Has a passion to serve and interact with people, • Takes pride in making memorable experiences for people, • Can learn and grow while being in a fast-paced environment, • Have the ability to communicate effectively in English, • Compute basic math/counting practices, • Be at least 18 years of age, • Be willing and able to work a flexible schedule, • Have the ability to lift and carry up to 55 lbs, • Be able to stand during the shift, • Be compliant with any local or company mask or related Covid-19 policies, • No nails must be kept clean and short in order to wear appropriate gloves and ensure food safety, • Hair must be kept in such a manner that it can be worn with a hair net or kept in a ball cap, • Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary. Requirements and Responsibilities: • As a Cookie Technician your job is to help craft cookies at every stage on its way to the customer, • Reading and understand the Crumbl recipes for preparing each week's cookies, • Following recipes to make cookie dough, frosting, toppings and glazes, • Portioning the mixed dough into consistent cookie dough balls ready for baking, • Panning out the cookies onto baking sheets, • Dressing the cookies in that weeks toppings, • Boxing customers orders of the worlds best cookies, • Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service, • In addition to just baking and making the world's best cookies, cookie technicians contribute to the overall success of each location by:, • Maintaining clean and tidy workspaces, • Restocking ingredients and supplies, • Folding and preparing the signature pink Crumbl boxes, • Vocally greeting every customer that patrons Crumbl, • Create and maintain eye contact, • Make memorable connections with guests, • Ensuring compliance with company policies, health, and safety standards, • Coaching team members and training new staff, • Opening and closing registers, accounting for the daily intake, and preparing cash deposits, • Handling customer issues and employee disputes Anticipated Hours Days: Monday through Saturday Weekly hours: 30 + hours a week Shifts to potentially be available (for): Morning, day, and night Pay • $15 - $18 (includes hourly pay + tip) Benefits • Employee Discount, • Off Every Sunday, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities Experience At least 1 year in restaurant/food industry management (Preferred) Certifications Valid Driver's License (Required) ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Climb a ladder Corporate Uniform • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • No jewelry Software (knowledge preferred but not required, will train) • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Slack Specific Job Responsibilities • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job Description We are currently seeking an experienced backend developer with 3+ years of experience and expertise in supporting and creating the backend infrastructure for a React application. Your primary responsibility will be to architect and develop the backend systems that power our React app, while collaborating with frontend developers and other team members. Problem-solving skills and a strong understanding of REST APIs using frameworks such as Spring Java, [website], or Python are essential for this role. We value individuals who possess excellent teamwork skills and have a track record of delivering high-quality solutions. Responsibilities • Collaborate with the development team to support and enhance the backend infrastructure of our React application., • Design, build, and maintain efficient backend systems that align with the requirements of the React app., • Implement REST APIs and integrate them seamlessly with the frontend components., • Ensure optimal performance and scalability of the backend systems., • Write clean and well-documented code following best practices., • Develop and execute unit and integration tests to ensure the reliability of the backend functionality., • Collaborate with frontend developers to integrate backend services with the React app., • Participate in agile development processes, including sprint planning, retrospectives, and daily standups., • Work with modern tools including Trello, Slack, GitHub, GitLab, Google Docs, etc.

Job DescriptionEvening Baker - hours will be between afternoon to closing. Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Baker and Mixers who want to grow with us! Qualifications: • Genuinely Nice!, • Enjoys baking, • Likes working with your hands, • Fast pace, and attention to detail, • Has a passion to serve and interact with people, • Takes pride in making memorable experiences for people, • Can learn and grow while being in a fast-paced environment, • Have the ability to communicate effectively in English, • Compute basic math/counting practices, • Be at least 18 years of age, • Be willing and able to work a flexible schedule, • Have the ability to lift and carry up to 55 lbs, • Be able to stand during the shift, • Be compliant with any local or company mask or related Covid-19 policies, • No nails must be kept clean and short in order to wear appropriate gloves and ensure food safety, • Hair must be kept in such a manner that it can be worn with a hair net or kept in a ball cap, • Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary. Requirements and Responsibilities: • As a Cookie Technician your job is to help craft cookies at every stage on its way to the customer, • Reading and understand the Crumbl recipes for preparing each week's cookies, • Following recipes to make cookie dough, frosting, toppings and glazes, • Portioning the mixed dough into consistent cookie dough balls ready for baking, • Panning out the cookies onto baking sheets, • Dressing the cookies in that weeks toppings, • Boxing customers orders of the worlds best cookies, • Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service, • In addition to just baking and making the world's best cookies, cookie technicians contribute to the overall success of each location by:, • Maintaining clean and tidy workspaces, • Restocking ingredients and supplies, • Folding and preparing the signature pink Crumbl boxes, • Vocally greeting every customer that patrons Crumbl, • Create and maintain eye contact, • Make memorable connections with guests, • Ensuring compliance with company policies, health, and safety standards, • Coaching team members and training new staff, • Opening and closing registers, accounting for the daily intake, and preparing cash deposits, • Handling customer issues and employee disputes Anticipated Hours Days: Monday through Saturday Weekly hours: 30 + hours a week Shifts will be from afternoon to closing. Pay • $16 - $19 (includes hourly pay + tip) Benefits • Employee Discount, • Off Every Sunday, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities Experience At least 1 year in restaurant/food industry management (Preferred) Certifications Valid Driver's License (Required) ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Climb a ladder Corporate Uniform • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • No jewelry Software (knowledge preferred but not required, will train) • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Slack Specific Job Responsibilities • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job DescriptionBaker Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Baker and Mixers who want to grow with us! Qualifications: • Genuinely Nice!, • Enjoys baking, • Likes working with your hands, • Fast pace, and attention to detail, • Has a passion to serve and interact with people, • Takes pride in making memorable experiences for people, • Can learn and grow while being in a fast-paced environment, • Have the ability to communicate effectively in English, • Compute basic math/counting practices, • Be at least 18 years of age, • Be willing and able to work a flexible schedule, • Have the ability to lift and carry up to 55 lbs, • Be able to stand during the shift, • Be compliant with any local or company mask or related Covid-19 policies, • No nails must be kept clean and short in order to wear appropriate gloves and ensure food safety, • Hair must be kept in such a manner that it can be worn with a hair net or kept in a ball cap, • Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary. Requirements and Responsibilities: • As a Cookie Technician your job is to help craft cookies at every stage on its way to the customer, • Reading and understand the Crumbl recipes for preparing each week's cookies, • Following recipes to make cookie dough, frosting, toppings and glazes, • Portioning the mixed dough into consistent cookie dough balls ready for baking, • Panning out the cookies onto baking sheets, • Dressing the cookies in that weeks toppings, • Boxing customers orders of the worlds best cookies, • Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service, • In addition to just baking and making the world's best cookies, cookie technicians contribute to the overall success of each location by:, • Maintaining clean and tidy workspaces, • Restocking ingredients and supplies, • Folding and preparing the signature pink Crumbl boxes, • Vocally greeting every customer that patrons Crumbl, • Create and maintain eye contact, • Make memorable connections with guests, • Ensuring compliance with company policies, health, and safety standards, • Coaching team members and training new staff, • Opening and closing registers, accounting for the daily intake, and preparing cash deposits, • Handling customer issues and employee disputes Anticipated Hours Days: Monday through Saturday Weekly hours: 30 + hours a week Shifts to potentially be available (for): Morning, day, and night Pay • $15 - $18 (includes hourly pay + tip) Benefits • Employee Discount, • Off Every Sunday, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities Experience At least 1 year in restaurant/food industry management (Preferred) Certifications Valid Driver's License (Required) ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Climb a ladder Corporate Uniform • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • No jewelry Software (knowledge preferred but not required, will train) • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Slack Specific Job Responsibilities • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job DescriptionMorning Baker - hours will be between morning to early afternomn. Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Baker and Mixers who want to grow with us! Qualifications: • Genuinely Nice!, • Enjoys baking, • Likes working with your hands, • Fast pace, and attention to detail, • Has a passion to serve and interact with people, • Takes pride in making memorable experiences for people, • Can learn and grow while being in a fast-paced environment, • Have the ability to communicate effectively in English, • Compute basic math/counting practices, • Be at least 18 years of age, • Be willing and able to work a flexible schedule, • Have the ability to lift and carry up to 55 lbs, • Be able to stand during the shift, • Be compliant with any local or company mask or related Covid-19 policies, • No nails must be kept clean and short in order to wear appropriate gloves and ensure food safety, • Hair must be kept in such a manner that it can be worn with a hair net or kept in a ball cap, • Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary. Requirements and Responsibilities: • As a Cookie Technician your job is to help craft cookies at every stage on its way to the customer, • Reading and understand the Crumbl recipes for preparing each week's cookies, • Following recipes to make cookie dough, frosting, toppings and glazes, • Portioning the mixed dough into consistent cookie dough balls ready for baking, • Panning out the cookies onto baking sheets, • Dressing the cookies in that weeks toppings, • Boxing customers orders of the worlds best cookies, • Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service, • In addition to just baking and making the world's best cookies, cookie technicians contribute to the overall success of each location by:, • Maintaining clean and tidy workspaces, • Restocking ingredients and supplies, • Folding and preparing the signature pink Crumbl boxes, • Vocally greeting every customer that patrons Crumbl, • Create and maintain eye contact, • Make memorable connections with guests, • Ensuring compliance with company policies, health, and safety standards, • Coaching team members and training new staff, • Opening and closing registers, accounting for the daily intake, and preparing cash deposits, • Handling customer issues and employee disputes Anticipated Hours Days: Monday through Saturday Weekly hours: 30 + hours a week Shifts will be from Early morning to afternoon Pay • $16- $19 (includes hourly pay + tip) Benefits • Employee Discount, • Off Every Sunday, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities Experience At least 1 year in restaurant/food industry management (Preferred) Certifications Valid Driver's License (Required) ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Climb a ladder Corporate Uniform • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • No jewelry Software (knowledge preferred but not required, will train) • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Slack Specific Job Responsibilities • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job DescriptionGeneral Manager - Crumbl Cookies Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented General Managers who want to grow with us! As a General Manager, you will play a very important role in operating the store daily. You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high-quality cookies, making sure that bakers are well trained and provide great customer service. Managers spend much of their time working in the kitchen as a team ensuring all crew members have assigned duties and all tasks are completed on time. At Crumbl we have a strong culture of teamwork, growth, and family. If this interests you, please keep reading and apply today! Role • Be present and work on the floor with the crew (this will be roughly 85% to 90% of where your time will be spent), • Manage Assistant General Manager, shift managers, and bakers, • Address employee questions and concerns, • Handle back-of-the-house work such as training, interviewing, ordering, scheduling, and communicating with partner vendors, • Regularly coordinate and communicate with owners Anticipated Hours • Days: Monday through Saturday, • Shifts to potentially be available (for): Morning, day, and night Pay • Starting Salary + Bonuses = up to $87,000 Benefits • Total 10 Days PTO for Vacation and Sick Time, • Employee Discount, • Off Every Sunday, • Early close on certain holidays, • Quarterly Bonuses -Your success is our Success!, • Regular performance collaboration and career growth opportunities, • Upon successful completion of the 90 day training period, manager compensation and benefits will begin. Experience • At least 1 year in restaurant/food industry management (Preferred not required) Certifications • Valid Driver's License (Required), • ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Climb a ladder Corporate Uniform • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • No jewelry Software (knowledge preferred but not required, will train) • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Slack Specific Job Responsibilities • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Managing new applications, interviewing, and hiring new employees, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

We have built an enterprise platform with a Kindness AI agent ('Beni') who connects through communication tools like Slack, WhatsApp, and Teams to encourage and enable the intentional practice of Kindness. We are a Canadian company with a fully remote work-from-home environment with teams primarily

Job DescriptionShift Lead Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Shift Leads who want to grow with us! As a Shift Leader you will oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows. Requirements • Genuinely Nice!, • A fast, friendly attitude and work ethic, • Business savvy (Labor, Cost of Goods, P&L.), • Food and Facilities Safety Compliance, • Previous leadership experience working in quick service restaurants, • Ability to multitask and communicate effectively, • Passion for food service industry, • High school diploma/GED, • Excellent communication and interpersonal skills, • Strong leadership and organizational skills, • Confident problem-solver, • Team player Responsibilities • As Shift Leader, you will play a very important role in operating the store daily, • You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high quality cookies; keep crew working at a fast pass; ensure bakers are well trained and provide great customer service, • Shift Leaders spend the majority of their time working in the kitchen as a team ensuring all crew members have assigned duties and all tasks are completed on time, • The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager, • Ultimately, a top shift leader should be able to ensure smooth and efficient workflows, • Supervising employees, assigning duties, and creating a shift schedule, • Monitoring team performance and ensuring duties are performed efficiently, • Reporting any issues that arise during the shift to management, • Managing employee requests and transgressions, • Ensuring compliance with company policies, health, and safety standards, • Coaching team members and training new staff, • Opening and closing registers, accounting for the daily intake, and preparing cash deposits, • Handling customer issues and employee disputes Anticipated Hours • Days: Monday through Saturday, • Weekly hours: up to 40, • Shifts to potentially be available (for): Morning, day, and night Pay • $17-$20 (includes hourly salary + tip) Benefits • Employee Discount, • Off Every Sunday, • Flexible schedule, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities Experience • At least 1 year in restaurant/food industry management (Preferred) Certifications • Valid Driver's License (Required), • ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Climb a ladder Corporate Uniform • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • No jewelry Software (knowledge preferred but not required, will train) • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Slack Specific Job Responsibilities • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking