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Job DescriptionSalary: New Brunswick Counseling Center (NBCC) is seeking an organized, friendly, and detail-oriented part-time Administrative Assistant to join our Front Desk team. The successful candidate will manage front-desk operations, provide excellent client service, coordinate effectively with clinical staff, and support billing and administrative functions essential to our behavioral health services. Key Responsibilities: • Warmly greet and assist clients and visitors, ensuring a welcoming and professional environment., • Answer, screen, and direct incoming phone calls, providing accurate information and excellent customer service., • Manage client check-ins based on counselor instructions and electronic health record (EHR) alerts., • Accurately receive, record, and track patient payments within the EHR system., • Notify clients of outstanding balances, coordinate payment arrangements, and communicate fee delinquencies to counselors., • Collect and upload necessary documentation, such as proof of income, into the EHR for state-funded clients., • Verify client insurance eligibility (Medicaid, Medicare, private carriers) monthly or as required, maintaining current and accurate information in the EHR., • Monitor treatment plan review dates and alert counselors two weeks prior., • Maintain organized and confidential electronic and physical filing systems., • Coordinate client transportation arrangements and submit monthly attendance reports to Modivcare., • Schedule clinical, psychological, and administrative meetings as needed., • Monitor office supply inventory, reorder as necessary, and arrange for equipment maintenance., • Handle intake processes, including fee collection, verification of documents, and telehealth setup for off-site counselors., • Distribute and manage incoming mail and faxes; securely organize and store client records., • High school diploma or GED equivalent required; specialized training in office administration (typing, filing, bookkeeping) highly desirable., • Previous administrative experience in healthcare or behavioral health is preferred., • Excellent organizational, communication, and interpersonal skills., • Ability to handle confidential and sensitive information discreetly., • Proficiency with electronic health records (EHR) and general office software is preferred., • Position Type: Onsite, Part-time (20-22 hours per week), • Location: ,320 Suydam Street, New Brunswick, New Jersey,08901, • Part Time Schedule: (As needed), • 2:00 p.m. 6:00 p.m. Mon-Fri, • Rotational Coverage (as needed): For, • Early Shift 5:45 a.m. 9:45 a.m., • Sick-Time Off, • Employer-contributed 401K retirement plan, • Ongoing professional development via Relias training Join a passionate team dedicated to improving lives through compassionate behavioral health and substance use disorder services. At NBCC, you'll have the opportunity to grow professionally, make a meaningful community impact, and enjoy a supportive workplace committed to work-life balance and employee well-being. Apply today to become a valued part of our team!