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Credo AI is a venture-backed company on a mission to empower organizations to responsibly build, adopt, procure and use AI at scale. Credo AI has built a pioneering platform for context-driven AI governance, AI risk assessment and compliance (to regulations like the EU AI Act and standards like NIST AI RMF, ISO 42001 etc) to ensure compliant, fair, and auditable development and use of AI. Our goal is to move responsible AI development from an “ethical” choice to an obvious one-by ensuring AI’s benefits are universally accessible while addressing the full spectrum of its risks. We aim to do this both by making it easier for organizations to integrate responsible AI Governance practices into their AI development and by collaborating with regulators/policymakers to set up appropriate ecosystem incentives. Founded in 2020, Credo AI has been recognized as a one of the ___ by Fast Company, a ___ by the World Economic Forum, named to the CBInsights' ___ and World's Most Promising Startups list, and included in Fast Company’s ___ and ___ by Madrona, Goldman Sachs, Microsoft and Pitchbook. As a Customer Success Manager at Credo AI, you will guide customers in the enterprise-wide adoption of the Credo AI Governance Platform. You will lead account and project management through the lifecycle, drive platform adoption across teams, and ensure customers realize long-term value. As a trusted advisor and primary point of contact, you will align platform capabilities to customer needs, support success plans, and collaborate cross-functionally to deliver meaningful outcomes. * Lead enterprise-wide adoption of the Credo AI Governance Platform; by managing projects and coordinating with internal teams to ensure successful and timely delivery. * Oversee all customer lifecycle activities, including delivering onboarding and training, coordinating support, leading business reviews, managing retention, supporting renewal and expansion, and driving advocacy. * Define and execute success plans aligned to customer goals and milestones to drive governance outcomes and long-term value. * Develop a deep understanding of customer priorities, decision-making dynamics, and success drivers to support long-term growth. * You have 5+ years of experience in enterprise Customer Success, Account Management, or Implementation roles within B2B SaaS companies, with a track record of managing and growing large accounts. * You bring strong project management skills and have successfully led multiple concurrent customer engagements. * You are an excellent communicator who can articulate complex concepts to both technical and non-technical audiences and advocate effectively for customer needs. * You work well across functions and can align teams including Sales, Product, and Engineering to support customer success. * AI fluency or willingness to learn is a requirement. * Prior work in a startup environment managing Fortune 500 customers. * Experience implementing GRC software. * Familiarity with AI governance frameworks and operationalizing governance workflows. * Ability to support US time zone hours (EST or CST) While this is a remote role and we're a fully distributed team, we routinely meet up in-person. We support individual members to coordinate in-person coworking whenever possible, and organize company-wide offsites multiple times a year. At Credo AI we value diversity, equity, and inclusion as core principles in our work environment, and the development of our product offerings, and we have implemented initiatives to foster and support these values. Credo AI Benefits & Perks * Competitive Salary and Equity * Health: We offer health, dental, and vision coverage. We also offer an ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home. * Coworking: We will cover the cost of co-working spaces like WeWork and in-person meetups. * Unlimited PTO: Credo AI has unlimited time off to support our employees * Generous Parental Leave: We offer up to 12 weeks of paid parental leave. * 401(k) plan for employees (US only)

Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. The Customer Success Engineer (CSE) is the primary post-sales customer advocate. As a CSE you are hyper-focused on ensuring adoption is achieved and value is realized for the customer. You act as a highly technical, trusted advisor to ensure the customer achieves their use cases and business outcomes using Cribl solutions. Your role often involves collaboration within Cribl, with partners, and certainly with the customer. The CSE must be ready to engage with both technical and management functions within an organization and demonstrate the value of Cribl in business discussions with company executives. As An Active Member Of Our Team, You Will… • Act as a trusted, strategic and technical advisor to customers, driving the entire Customer Success lifecycle from onboarding to expansion, • Establish and maintain relationships with stakeholders and senior management to drive Enablement, Adoption, and Value plans among other customer-centric initiatives, • Drive adoption and value while inspiring/discovering additional opportunities for Cribl further Cribl value, • Keep your finger on the pulse of your customers and keep things flowing for them. This includes driving and recommending use case initiatives, troubleshooting, encouraging and advocating for certification and training, etc, • Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer, • Track metrics and other customer-specific information with the Cribl Customer Success Platform to ensure maximum observability of our customer base and awareness of signs of customer distress/success., • Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization If You’ve Got It - We Want It • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success, an engineering-first approach, and empathy for customer outcomes and value, • A customers-first mindset with great communication and relationship management skills that can manage customer expectations through being empathetic and listening to our customers, • You take the time to listen and comprehend but are also a conversation starter., • Proven track record and experience working with large complex enterprises and developing relationships in a high growth environment, • Proven track record and experience as an engineer working with large complex enterprises and developing relationships in a high-growth environment, • Experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle, • Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes, • Quick learner with strong engineering and problem-solving skills, • Willingness to travel as needed (up to 15%-20%), • You live in the San Francisco Bay Area, preferably North Bay (City, Oakland, San Mateo areas) Bonus Points/Preferred Qualifications: • Data Engineering/Analytics platform administrator/architect experience (i.e. Splunk, Elastic, Datadog, Snowflake, etc.), • Solid technical understanding of managing customers through Customer Success Platforms such as GainSight or PlanHat, • Working knowledge of major cloud providers (AWS, Azure, GCP), • Good jokes, or maybe better, bad jokes, • Loves talking to customers and solving problems, • Experience working remotely Salary Range ($110K - $180k) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. #LI-JK1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at ___.

Whether you binge-watch a series on Netflix, plan faraway vacations from your phone, or read international news online, you’ve likely used Apollo’s technology this week. Apollo supports some of the largest GraphQL APIs in the world. Companies like Netflix, Expedia, Peloton, DoorDash, and The New York Times are just a small sample of Apollo's customers. We’re not looking to rest on our laurels, though — we’re aiming to change how software is built. Apollo wants to empower every software team to build an amazing user experience across any number of clients without dealing with a barrage of REST endpoints. According to the new Gartner report, by 2027, more than 60% of enterprises will use GraphQL in production (up from less than 30% in 2024), and 30% of those enterprises will be using GraphQL federation, which was pioneered by Apollo. Are you with us? If so, read on… • Own and close new enterprise customer deals, from first meeting to signed contract, in a new and fast-evolving market., • Navigate complex orgs, selling across platform teams, AI/ML teams, security, and executive leadership., • Build and execute a plan to engage enterprise accounts across industries deploying AI agent use cases., • Educate customers on emerging AI architectures and how Apollo fits into their data and developer stack., • Collaborate closely with product and engineering to feed real-time customer insights roadmap and positioning., • Track, forecast, and report on pipeline health and deal progress with precision and ownership., • You are a proven enterprise sales professional with a track record of sourcing and managing a sales process end to end., • You're deeply curious and technical enough to understand cutting-edge products (AI, infrastructure, dev tools.) and translate them into business value., • You're skilled at navigating complex orgs, engaging multiple stakeholders (technical, legal, security, execs), and running tight deal cycles., • You're comfortable with ambiguity and selling new products into emerging categories.

About Us: Innatera is a rapidly growing Dutch semiconductor company that develops ultra-efficient neuromorphic processors for AI at the edge. These microprocessors mimic the brain’s mechanisms for processing fast data streams from sensors, enabling complex turn-key sensor analytics functionalities, with 10,000x higher performance per watt than competing solutions. Innatera's technology serves as a critical enabler for next-generation use cases in the IoT, wearable, embedded, and automotive domains. We are currently seeking a talented Senior Field Application Engineer based in the USA to support our product development and customer implementation efforts. The ideal candidate is a technically hands-on problem solver who sits within the engineering team, actively supporting customers through complex integrations and translating field feedback into product improvements. * Applicants must be currently authorized to work in the United States on a full-time basis. Please note that Innatera does not provide sponsorship for employment visas (e.g., H-1B, TN) at this time. * This is a remote position; however, it requires frequent travel throughout North America to provide on-site support to our clients. Candidates must possess a valid passport and be able to travel internationally. WE WILL TRUST YOU WITH: * Bridging the gap between the market and our internal teams by actively translating client feedback and usage scenarios into actionable product improvements. * Build deep technical relationships with customer architects and engineering management, serving as their primary technical advisor * Dealing with technical questions/issues from customers, and assisting our customers in accelerating their development of our technology * Training customers (alongside the engineering teams) by organising workshops and training sessions * Help and guide customers through the design process including architecture reviews, schematic reviews, design-in support and training customers on product features. * Partner with Sales to identify opportunities and articulate the value of Innatera technology to secure wins * Collaborating actively with the SDK/EDK, architecture, and Product owner teams YOUR EXPERIENCE INCLUDES: * At least 7 years of experience in a technical customer-facing role (FAE, System Architect, or similar roles) within the Semiconductor industry * Experience with AI Embedded Applications * Experience working in a global environment, bridging the gap between customer requirements in North America and European/Western HQ engineering teams WHAT YOU NEED TO SUCCEED: * Bachelor's degree in engineering, computer science, or a related field * Great coding skills in Python, C/C++ * Knowledge of ML/AI Framework(s): TensorFlow, PyTorch * Knowledge of Embedded Development Kit(s), and an AI background * Computer architectural knowledge is a big advantage * Strong analytical and problem-solving skills * Flexibility and outstanding communication & customer service skills WE OFFER YOU: * A dynamic working environment around a fearless engineering culture, * Ambitious teams with the freedom to innovate, * A Flexible working environment (work from home policy, flexible working hours, advantageous holiday scheme), * An inclusive company culture that embraces communication, diversity, and support around holistic and personal development. Whether you’re passionate about microarchitecture, excited by verification or physical design, driven by supporting operations, building strong teams, or mastering the details of accounting, we’d love to hear from you! If you're ready to shape the future of technology with us, click Apply and share your story. Innatera is proud to be an equal opportunity employer. We welcome applicants of all backgrounds and experiences and are committed to building a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, age, or other protected characteristics. If you require accommodations during the recruitment process, please let us know – we’re happy to support you.

Senior Account Executive Location: Remote, USA Rebrandly does not sponsor work authorization needs; candidates must have proper work authorization to work in the United States, without sponsorship. Compensation: $160,000-$175,000 USD OTE (50/50 split) Level: Senior IC About Rebrandly Rebrandly is the leading platform for branded link management, helping businesses create, track, and optimize their branded short links. We empower companies to strengthen their brand presence across all digital touchpoints while gaining valuable insights into their link performance and audience engagement. Rebrandly is a fully remote company with employees in the US and Europe. Our diverse and global team serves tens of thousands of customers in over 30 countries. Our platform is trusted by millions of users and global brands worldwide, including Versace, Toyota, PayPal, and Zillow. The Role We're seeking an ambitious and results-driven Senior Account Executive to join our growing sales team. In this role, you'll be responsible for driving revenue growth by identifying, qualifying, and closing new business opportunities with mid-market and enterprise clients. You'll work closely with marketing, customer success, support, and product teams to deliver solutions that help brands maximize their digital presence through custom branded links. What You'll Do Sales & Revenue Generation Own the full sales cycle from initial contact through contract negotiation and close, managing a pipeline of qualified opportunities worth $500K+ in annual recurring revenue. Consistently meet or exceed quarterly and annual sales quotas while maintaining accurate forecasting in our CRM. Relationship Building Develop strong relationships with key decision-makers, including marketing directors, CMOs, digital marketing managers, and IT stakeholders. Understand each prospect's unique business challenges, goals, and technical requirements. Serve as a trusted advisor by demonstrating how Rebrandly's link management, analytics, and branded domain capabilities can drive measurable business outcomes. Product Expertise Become a subject matter expert on Rebrandly's platform, including features like custom domains, link retargeting, dynamic routing, workspace management, and analytics. Articulate complex technical concepts in business terms and conduct compelling product demonstrations tailored to each prospect's use case. Stay current on product updates, competitive landscape, and industry trends in link management and marketing technology. Collaboration & Strategy Work closely with customer success to ensure smooth handoffs and successful customer onboarding. Provide valuable market feedback to product and marketing teams to help shape the product roadmap and positioning. Collaborate with fellow account executives to share best practices and contribute to a high-performing sales culture. What You'll Bring Experience & Track Record 3+ years of B2B SaaS sales experience with at least 2 years in a closing role. Proven track record of consistently exceeding sales quotas in a fast-paced environment. Experience selling marketing technology (martech), analytics platforms, or developer tools strongly preferred. Demonstrated success managing complex sales cycles with multiple stakeholders. Sales Skills Exceptional discovery and qualification skills with the ability to uncover pain points and business objectives. Strong presentation and demonstration capabilities with the confidence to present to C-level executives. Skilled negotiator who can navigate procurement processes and close deals efficiently. Experience with consultative, solution-oriented selling methodologies (MEDDPIC). Technical Aptitude Comfortable discussing technical concepts, including APIs, domains, DNS, and integrations. Ability to understand and articulate how Rebrandly fits into a customer's marketing technology stack. Quick learner who can master new product features and translate them into customer value. Actively using AI daily. Personal Attributes Self-motivated and competitive with an entrepreneurial mindset. Excellent communication skills, both written and verbal. Strong organizational skills with meticulous attention to detail. Resilient and adaptable in the face of challenges. Team player who thrives in a collaborative environment while taking ownership of individual results. Requirements • 3+ years of B2B SaaS closing sales experience, • Proven track record of meeting/exceeding $500K+ annual quotas, • Experience with Salesforce or similar CRM platforms, • Excellent written and verbal communication skills, • Ability to travel up to 30% for customer meetings and industry events Nice to Have • Experience selling to marketing, communications, or brand management teams, • Knowledge of link management, URL shortening, or digital marketing analytics, • Existing network of relationships within the marketing technology space, • Experience with product-led growth sales motions Why Join Our Team: • Rebrandly provides its full-time US employees with comprehensive benefits, including:, • Uncapped, flexible PTO, • Enjoy your birthday off as a floating holiday, • Company winter holiday closure the week between Dec 25- Jan 01, • Medical, Dental, and Vision health insurance plans with 90% company contribution towards premiums for both employees and dependents, • Supplemental company-paid benefits include STD, LTD, Life and AD&D Insurance, OneMedical membership, and Talkspace, • HSA, FSA, and supplemental life insurance options available, • Roth and Traditional 401(k) plans with company match, • Professional development budget for continued learning, • Fully remote work environment with flexible hours, • Collaborative team culture with significant autonomy and ownership, • Opportunity to make a direct impact on company growth and customer success Rebrandly is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Title: Sr. Sales Engineer Job Type: Full-time Location: Remote - Washington D.C. CloudBees enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work. Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows. CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud. We’re helping customers build the future, today. As a Sr. Sales Engineer at CloudBees, you’ll be a trusted technical advisor to prospects and customers across the North America region. You will partner closely with Account Executives to demonstrate the value of CloudBees’ DevOps platform, guide customers through technical evaluations, and help translate complex DevOps challenges into scalable solutions. This role blends deep technical expertise with strong communication skills and a passion for helping teams deliver better software. • Partner with Sales to drive the technical evaluation and pre-sales process, • Lead product demonstrations, technical presentations, and proof-of-concepts, • Understand customer DevOps workflows, CI/CD pipelines, and infrastructure, • Translate technical requirements into CloudBees solutions that meet business needs, • Act as a technical liaison between customers, Sales, Product, and Engineering, • Support RFPs, security questionnaires, and architecture discussions, • Stay current on DevOps trends, competitive landscape, and CloudBees product updates, • 7+ years of experience as a Sales Engineer, Solutions Engineer, or similar customer-facing technical role, • Strong understanding of DevOps concepts, CI/CD, and modern software delivery practices, • Hands-on experience with tools such as Jenkins, Git, Kubernetes, Docker, cloud platforms (AWS, Azure, GCP), or similar, • Ability to explain complex technical concepts to both technical and non-technical audiences, • Background as a Software Engineer, DevOps Engineer, or SRE, • Familiarity with enterprise security, compliance, and governance requirements, • Experience selling or supporting SaaS or platform products, • In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay range for this role is $210,000 - $230,000 annually (OTE). Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. Compensation for this role is base compensation + commission. Compensation shown is reflective of on target earnings (OTE)., • What CloudBees Offers:, • Health Insurance, • Dental Insurance, • Vision Insurance, • Short & Long Term Disability, • Life Insurance, • HSA/FSA, • Remote Work Environment, • Flexible Time Off, • Paid Company Holidays, • Parental Leave, • Variable Bonus Plan dependent on your role, • Stock grant opportunities dependent on your role This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice.

Amplitude is the leading AI analytics platform, helping over 4,300 customers—including Atlassian, Burger King, NBCUniversal, Square, and Under Armour—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories by G2, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at ___. As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. The candidate MUST be able to support west and central located customers. The ideal cities include, but not limited to, the following. The ideal cities include, but not limited to, the following: San Francisco, CA Seattle, WA Los Angeles, CA San Diego, CA Portland, OR Denver, CO Phoenix, AZ Remote - West About The Role & Team Join us as we deliver innovative and creative solutions to our customers. We're looking for a Senior Customer Success Architect that will be based in the west region with experience providing guidance on data management and consultative support on customer taxonomy and tech stack. Maintaining and establishing clean product analytics data is critical for our customers to be able to understand and drive their products forward. The ideal candidate is an enthusiastic professional who thrives in a fast-paced environment and possesses a strong curiosity for "how things work" and "how things should work". You are a solution- and execution-oriented individual with a dedication for getting things done. As a Senior Customer Success Architect, you will: • Serve as a trusted technical advisor for our customers., • Possess a mastery of Amplitude products in order to provide strategic consultation in taxonomy design, instrumentation and data governance., • Be an expert in the Digital Optimization System in order to successfully guide our customers as they integrate Amplitude into additional data flows and business processes, thereby making Amplitude an integral business partner., • Gather, organize, and report trends and customer insights to optimize business processes, documentation and services., • Collaborate cross-functionally with teams like Amplitude's Product, Engineering, Platform Support and Customer Success Manager to streamline internal processes and improve data management experience for our customers., • Potential travel is once per quarter. You'll be a great addition to the team if you have: • Execution and customer service oriented skills, able to effectively prioritize and complete customer deliverables on-time and drive outcomes., • Excellent verbal and written social, presentation, and interpersonal skills, with the ability to effectively explain complex technical concepts to stakeholders with an array of experience levels and technical competencies., • Problem-solving mentality and positive attitude towards the change that comes with working at a rapidly growing company., • Prior experience working with SaaS solutions in the following domains is preferred: product analytics, digital marketing, A/B testing, business intelligence, customer data platforms, data warehouses/pipelines, or any of our___. At a minimum, you need to have: • At least 5 years of customer facing technical experience, with a demonstrated record of successfully engaging with enterprise accounts., • Competent in API / SDK concepts, programming languages and concepts that underpin modern web and mobile development (e.g. SQL, JavaScript, Java, Python, Android, iOS, RESTful APIs). The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era. Some of our benefit programs include: • Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental,Vision on select plans, • Flexible time off, paid holidays, and more, • Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more, • Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support, • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only), • Employee Stock Purchase Program (ESPP) Other fun facts about Amplitude: • We were recognized in the ___., • Our customers love us! They've said we're the ___ for 15 quarters in a row on G2., • We're focused on growth. Check us out in Deloitte’s 2023 Technology Fast 500™, • We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world., • We invest in our people. We offer mentorship programs, management training, and wellness initiatives., • We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off., • We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL., • We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo., • Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom. Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. This role is eligible for equity, benefits and other forms of compensation. Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $151,000 - $227,000 total target cash (inclusive of bonus or commission) Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $168,000 - $252,000 total target cash (inclusive of bonus or commission) Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $151,000 - $227,000 total target cash (inclusive of bonus or commission) Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $151,000 - $227,000 total target cash (inclusive of bonus or commission) Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan. #LI-Remote #LI-GF1 By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the ___. Staying Safe - Protect Yourself From Recruitment Fraud We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @___ email address. You can learn more about how to protect yourself from these types of fraud by referring to ___. Please exercise caution and cease communications if something feels suspicious about your interactions.

Self Financial is a venture-backed, high-growth FinTech company with a mission to increase economic inclusion and financial resilience by empowering people to build credit and build savings. We're looking for people who share our passion and are driven to tackle challenges, find solutions and make the financial space better for the communities we serve. Our team is passionate about challenging the status quo of the credit industry by providing people accessible tools to take control of their credit. Executing on our mission requires deep collaboration across our teams to ensure our products reach the people who can benefit from them the most, particularly the 100 million+ Americans who have no or low credit. We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool. As a Distinguished Software Architect focused primarily on our front-end platform, you will shape the long-term architectural vision and strategy for Self’s client applications and BFF microservices while maintaining enterprise-wide architectural coherence across the system. You will be responsible for elevating the architecture of our client applications to enterprise scale, ensuring they are resilient, secure, performant, accessible, and adaptable for future growth. You will influence backend and platform decisions when they intersect with client applications, ensuring a clear boundary between backend systems dedicated to client applications (BFFs) and our other backend systems. You will serve as a trusted advisor to senior leadership and a mentor to architects and engineers across the organization, influencing through technical leadership rather than direct people management. Strategic Architecture Leadership • Define and champion the enterprise front-end architecture strategy across client platforms and BFF microservices. Ensure we meet our business objectives through implementations that support maintainability, reliability, and scalability., • Lead and deliver complex, business-critical, cross-team initiatives, influencing both technical and organizational outcomes., • Establish standards in the client applications around design library, shared components, graphQL, web-analytics, experimentation, state management, and client observability., • Ensure architectural coherence between BFF microservices and core backend microservices. Establish clear delineations of responsibilities between systems to support decoupled interfaces that allow for independent decoupled development., • Map and evolve our microservice architecture using Domain-Driven Design (DDD) principles, clarifying ownership and reducing coupling across front-end, BFF, and core backend systems., • Collaborate across engineering, product, DevOps, security, and data to define and govern architecture standards spanning APIs, data contracts, security, performance, observability, and deployment practices., • Lead and execute complex, business-critical, cross-team initiatives requiring enterprise-grade alignment across client, product, and platform systems., • Guide engineering direction through influence, collaboration, and deep technical expertise rather than formal authority. Front-End Platform Excellence & Modernization • Lead the evolution of our front-end technology stack (e.g., React, TypeScript, Next.js or similar), ensuring maintainability, scalability, and a strong developer experience., • Architect scalable design systems and shared component libraries that enable consistency, accessibility (WCAG), and rapid product delivery across teams., • Help define and standardize a design library that supports a cohesive look and feel for components throughout our client applications., • Define standards for client application performance optimization (Core Web Vitals, bundle strategy, rendering patterns such as SSR/SSG/CSR), resilience, and client-side monitoring., • Establish secure client architecture standards, including authentication flows (OAuth/OIDC), session management, and protection against common vulnerabilities (XSS, CSRF, etc.)., • Define testing and CI/CD strategies for front-end platform systems, including automated quality gates, preview environments, and release governance. Cross-Domain & System Modernization • Partner with platform, data, and core backend teams to implement clean, versioned service interfaces that enable seamless integration with client applications., • Advocate for scalable architectural patterns across the full stack, ensuring front-end and core backend decisions are aligned and made with the future in mind. Influence & Stakeholder Alignment • Align executives, product leaders, design leadership, and engineering managers around architectural standards and long-term client platform strategy., • Serve as a trusted technical advisor to senior executives, influencing investment decisions and long-range planning for customer-facing systems and enterprise platforms., • Facilitate architecture forums, guilds, and trainings that promote shared learning and cross-domain consistency., • Champion architectural excellence in large-scale programs, ensuring both enterprise integrity and exceptional customer experience., • Act as a thought leader and mentor to Principal Engineers, Senior Architects, and Staff Engineers across both front-end and backend domains., • Foster a culture of technical excellence, accessibility, performance awareness, and architectural rigor., • Identify and evaluate emerging front-end technologies, frameworks, and industry trends while maintaining disciplined governance standards., • Establish scalable architectural governance practices that balance innovation with enterprise stability and risk management., • 12+ years of progressive experience in software architecture and system design, with demonstrated impact across multiple domains and large-scale distributed systems., • Deep expertise in Domain-Driven Design (DDD), microservice architecture, and API-driven ecosystems; proven ability to decompose and modernize complex legacy systems., • Experience with python and/or javascript microservices., • Experience with postgres and AWS., • Experience with web and app frameworks like react and react native., • Broad, hands-on knowledge across the modern technology stack - covering cloud-native platforms, data infrastructure, event-driven systems, CI/CD pipelines, and observability tooling., • Proven success in leading and delivering complex, business-critical, cross-team initiatives, influencing both technical and organizational outcomes., • Demonstrated success in defining and governing architecture standards and frameworks at an enterprise scale., • Exceptional stakeholder management and communication skills, with the ability to influence technical direction at the executive level., • Proven leadership in building technical alignment across multiple teams and mentoring senior engineers and architects., • A strategic mindset with the ability to balance technical rigor with business outcomes., • Strong track record of translating architectural vision into measurable engineering and business results. Benefits and Perks: We have the compensation and benefits you expect. But there's one thing that Self Financial can offer that many companies cannot: we can positively change the world, while making a profit. We are a team of Builders, empowering our customers to build their dreams. We have a Do the Right Thing ethos in all that we do, and we hope you value that approach, too. Our perks include: • Company equity in the form of Stock Options, • Performance-based bonuses, • Generous employer-paid health, vision and dental insurance coverage, • Flexible vacation policy, • Educational assistance, • Free gym membership, • Casual dress code, • Team building events and activities, • Remote work arrangements/ flexible work schedule, • Paid parental leave Self Financial requires all employees hired to successfully pass a background check. We are an Equal Opportunity Employer. At this time, we are only able to consider applicants who are U.S. Citizens or Green Card Holders for employment opportunities. We appreciate your understanding.

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: As a Senior Enterprise Customer Success Manager at Drata, you’ll be at the forefront of helping global companies build trust at scale. You’ll work with our largest and most regulated customers—advising on complex compliance programs and turning Drata into a strategic pillar of their security posture. This is a high-impact, high-visibility role where you’ll own executive relationships, shape long-term success plans, and guide customers through frameworks like SOC 2, ISO 27001, HIPAA, and FedRAMP. More than just a CSM, you’ll be a partner in your customers’ growth—connecting product capabilities to real business outcomes and influencing how they scale securely. We’re looking for someone who is driven by purpose, motivated by outcomes, and grounded in trust and accountability. At Drata, you’ll join a mission-led team that moves with urgency, leads with humility, and builds with intention. You won’t just support customers—you’ll help shape the future of compliance automation alongside some of the most thoughtful and driven minds in SaaS. What you’ll do: * Lead strategic relationships with enterprise customers—earning executive trust and becoming a go-to advisor on compliance program success * Drive outcomes, not just adoption—develop success plans, track KPIs, and proactively identify risks and opportunities for growth * Guide customers through frameworks like SOC 2, ISO 27001, HIPAA, PCI, and FedRAMP—ensuring they get more than checkboxes: real, measurable progress * Own key moments across the customer journey—from onboarding to renewal—with health checks, QBRs, and tailored Mutual Action Plans * Translate voice of the customer into action—partnering cross-functionally with Product, Engineering, Sales, and Support to influence roadmap and remove friction * Champion continuous improvement—both in how our customers scale securely and in how we scale our own processes, playbooks, and strategies * Promote what’s next—drive adoption of new features and ensure Drata continues to evolve alongside each customer’s business What you’ll bring: * Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP, and how they apply to customer environments and business outcomes. (Required) * 5+ years of experience in security, compliance (GRC), or identity and access management, supporting enterprise customers or programs. (Required) * 8+ years of experience in Customer Success, Consulting, or Strategic Account Management within a B2B SaaS company, with a strong focus on enterprise engagement and long-term customer value. (Required) * Proven success managing complex enterprise relationships, including executive alignment, stakeholder navigation, and success planning across multi-product or regulated environments. * Strong communication skills with the ability to confidently lead conversations with both technical and non-technical stakeholders—particularly around compliance, risk, and automation. * Strategic, outcomes-driven mindset with a knack for translating compliance goals into scalable workflows and measurable impact. * Proficiency with tools such as Salesforce, Catalyst (or similar CS platform), Sigma, and Jira, and a strong understanding of customer workflows and reporting. * Comfortable working in a cross-functional, async-first environment, where you demonstrate trust in teammates, take ownership with humility, and move with urgency and resilience to deliver value to customers. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $190,000 - $234,700 Tier 2: $171,000 - $211,300 Tier 3: $152,000 - $187,700 You can view which tier applies to where you plan to work___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

Bridgeway is seeking a Director of Cloud Engineering to lead the strategy, modernization, and operational excellence of our infrastructure and developer enablement Cloud. This role defines and executes the vision for reliability, scalability, security, and automation across our technology ecosystem. You will shape enterprise-wide Cloud strategy, champion DevOps and Site Reliability Engineering practices, and enable teams to deliver secure, high-quality software. You will also lead a high-performing engineering team and serve as a trusted advisor to executive and business stakeholders. This is a high-impact opportunity to drive the transformation of our Cloud into a highly automated, resilient environment that supports Bridgeway’s long-term growth and innovation. The is a remote position with preference given to East Coast candidates; <5% travel expected. After-hours/on-call availability required. Key Responsibilities • Define and execute the enterprise Cloud engineering and DevOps strategy aligned with Bridgeway’s business and technology objectives, • Establish and maintain a multi-year roadmap for reliability, scalability, automation, CI/CD, and cloud modernization, • Provide architectural leadership to ensure Cloud investments deliver measurable business value, • Provide hands-on support as needed, • Define and enforce Infrastructure as Code (IaC) standards using Terraform, ensuring consistent, repeatable, and auditable infrastructure deployments across all environments, • Establish Terraform module libraries and governance practices to promote reusability, reduce configuration drift, and accelerate infrastructure provisioning, • Lead the adoption of GitOps workflows for infrastructure management, integrating Terraform with CI/CD pipelines for automated plan, review, and apply processes, • Lead the implementation and governance of secure networking solutions using modern VPN technologies such as Tailscale, WireGuard, and traditional IPsec tunnels, • Partner with executive leadership to communicate Cloud strategy, progress, and outcomes, • Oversee the design, implementation, and optimization of cloud infrastructure, CI/CD pipelines, and developer enablement Clouds, • Establish KPIs and metrics to measure reliability, delivery efficiency, and Cloud maturity, • Lead enterprise-wide standards, policies, and governance for Cloud and DevOps practices, • Lead, mentor, and develop a team of Windows and Linux-focused engineers, • Build a culture of accountability, continuous improvement, and operational excellence, • Oversee talent strategy including hiring, performance management, succession planning, and career development, • Foster a collaborative, inclusive, and high-performance engineering organization, • Act as a primary escalation and decision authority for Cloud-related risks and challenges, • Partner with Product, Engineering, Architecture, Security, and Business leaders to translate business needs into scalable technical solutions, • Evaluate emerging cloud technologies and make architecture decisions aligned with business objectives, • Oversee cloud cost management and budget optimization, • Serve as a change agent, driving adoption of modern engineering practices and emerging technologies, • Design and drive implementation of IP Address Management (IPAM) solutions such as NetBox, Infoblox, or AWS IPAM Services, • Architect and manage multi-account (AWS) or multi-tenant (Azure) environments with complex interconnection and governance requirements, • Lead migrations from traditional on-premises deployment patterns to leverage cloud-native services, • Design and maintain Kubernetes environments with proper security controls, network segmentation, and namespace isolation, • Partner with development teams to transition application deployments from traditional server installations to containers and serverless architectures, • Interface with development teams to identify pain points and lead continuous improvement initiatives, • Ensure Cloud availability, resilience, security, and compliance, • Support security and compliance teams with evidence gathering and audit interviews for SOC 2 and similar frameworks, • Design and maintain centralized logging configurations that aggregate and correlate system, application, cloud, and SaaS logsImplement advanced monitoring and alerting structures to ensure availability and assist development teams in identifying application errors and performance concerns, • Troubleshoot complex technical issues across all levels of the stack while marshalling appropriate resources and providing timely updates to stakeholders, • Deliver root cause analysis reports with actionable recommendations to prevent recurrence, • Lead incident management, root cause analysis, and continuous improvement efforts, • Drive automation-first practices using tools such as Python, Terraform, Ansible, and CI/CD Clouds., • Coach and mentor traditional systems administrators on cloud concepts, enabling them to maintain and optimize cloud services Qualifications • 10+ years of experience in infrastructure, Cloud, Cloud engineering, or DevOps roles, with at least 3 years in leadership or management positions, • 5+ years of hands-on experience designing and operating cloud environments, • Proven experience leading enterprise DevOps and Cloud transformation initiatives, • Demonstrated success managing and developing high-performing technical teams, including full human capital responsibility, • Strong expertise in cloud architecture, automation, CI/CD, and reliability engineering, • Exceptional communication skills with the ability to influence executive, technical, and non-technical stakeholders, • Hands-on experience architecting and deploying systems that meet advanced security compliance requirements including HIPAA, HITRUST, and NIST frameworks, • Experience implementing and managing Entra ID as a primary identity provider with SAML and OAuth integrations across internal and external systems, • Proficiency developing and maintaining build and deployment pipelines supporting multiple teams with distinct requirements across multiple languages and frameworks, • Hands-on experience designing and implementing Terraform configurations for multi-cloud environments, including state management, workspace strategies, and remote backend configurations, • Proficiency establishing Terraform governance frameworks including Sentinel policies, code review standards, and module registries, • Experience migrating legacy infrastructure to IaC patterns using Terraform import and refactoring strategies, • Hands-on experience designing and operating enterprise secure network solutions including IPsec site-to-site tunnels and modern overlay networks such as Tailscale or WireGuard, • Bachelor’s degree in Computer Science, Engineering, or related field Bridgeway is an equal opportunity employer.

Apiiro is a fast-growing startup at the forefront of application security. Our cutting-edge platform is designed to help development teams build secure software quickly, enabling them to move faster while managing risks. As pioneers in the AppSec space, we’re shaping the future of secure software development in the AI era. If you're looking for an exciting opportunity to make a significant impact and grow with a passionate team, Apiiro is the place to be. What You’re About You are an outcome-driven strategist and trusted advisor who thrives on solving complex problems. You understand SDLC methodologies, development infrastructure, and application security tools, and can translate these into tangible business outcomes. You are incredibly organized, proactive, and able to balance multiple priorities while maintaining strong relationships with both technical teams and executive stakeholders. Qualifications • Strong understanding of SDLC & Infrastructure (Agile, Scrum, Waterfall, SCMs, CI/CD pipelines, DevSecOps processes, container registries), • Knowledge of Application Security tools (SAST, SCA, AI Security, secure supply chain, secrets detection, pen-testing, threat modeling, misconfiguration detection), • Experience driving measurable ASPM outcomes (risk reduction, adoption metrics, ROI), • Familiarity with next-gen security tools such as AI Agents, • Excellent communication and relationship-building skills What You Will Do • Own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints., • Drive adoption and operationalization by orchestrating integrations, delivering enablement sessions, and accelerating time-to-first-value., • Lead customer programs strategically, including adoption cadences, executive reporting, risk registers, and milestone-based planning., • Translate technical features into measurable business value, identify whitespace opportunities, and maximize platform adoption., • Serve as a trusted voice of the customer to Product and Engineering teams, influencing roadmap and service improvements., • Lead QBRs and EBRs, maintaining strong executive relationships and ensuring customer satisfaction. Key Responsibilities • Facilitate kickoff sessions and enforce program management rigor across all accounts., • Embed Apiiro into day-to-day workflows for engineering, DevOps, and security teams., • Build value-driven use cases demonstrating risk reduction, compliance readiness, and developer velocity., • Tune signal-to-noise ratio to maintain trust, including false positives, suppression, and deduplication., • Orchestrate escalations across cross-functional teams in war rooms with minimal disruption., • Maintain internal and customer-facing reusable assets. What We Stand For at Apiiro OneTeam, One Mission means we’re all in it together—tearing down walls, listening to every voice, and working as one to create real value for our customers. Striving for Greatness drives us to keep pushing forward, aiming higher, and staying resilient. We don’t believe in “good enough.” Own it, we take pride in what we do. We’re all about accountability, trust, and transparency, so we’re empowered to make a real impact. Customer-centric means our customers are at the heart of everything. We go beyond just meeting their needs; we build solutions that truly make a difference. These values keep us motivated to deliver the best for our customers and each other, every single day. If you're ready to join a team that's dedicated to transforming the future of app security, we’d love to hear from you. Apply now and let’s build the next generation of secure software together in the AI era!

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: As a Senior Enterprise Customer Success Manager at Drata, you’ll be at the forefront of helping global companies build trust at scale. You’ll work with our largest and most regulated customers—advising on complex compliance programs and turning Drata into a strategic pillar of their security posture. This is a high-impact, high-visibility role where you’ll own executive relationships, shape long-term success plans, and guide customers through frameworks like SOC 2, ISO 27001, HIPAA, and FedRAMP. More than just a CSM, you’ll be a partner in your customers’ growth—connecting product capabilities to real business outcomes and influencing how they scale securely. We’re looking for someone who is driven by purpose, motivated by outcomes, and grounded in trust and accountability. At Drata, you’ll join a mission-led team that moves with urgency, leads with humility, and builds with intention. You won’t just support customers—you’ll help shape the future of compliance automation alongside some of the most thoughtful and driven minds in SaaS. The candidate for this role must be located on Central Time Zone. What you’ll do: * Lead strategic relationships with enterprise customers—earning executive trust and becoming a go-to advisor on compliance program success * Drive outcomes, not just adoption—develop success plans, track KPIs, and proactively identify risks and opportunities for growth * Guide customers through frameworks like SOC 2, ISO 27001, HIPAA, PCI, and FedRAMP—ensuring they get more than checkboxes: real, measurable progress * Own key moments across the customer journey—from onboarding to renewal—with health checks, QBRs, and tailored Mutual Action Plans * Translate voice of the customer into action—partnering cross-functionally with Product, Engineering, Sales, and Support to influence roadmap and remove friction * Champion continuous improvement—both in how our customers scale securely and in how we scale our own processes, playbooks, and strategies * Promote what’s next—drive adoption of new features and ensure Drata continues to evolve alongside each customer’s business What you’ll bring: * Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP, and how they apply to customer environments and business outcomes. (Required) * 5+ years of experience in security, compliance (GRC), or identity and access management, supporting enterprise customers or programs. (Required) * 8+ years of experience in Customer Success, Consulting, or Strategic Account Management within a B2B SaaS company, with a strong focus on enterprise engagement and long-term customer value. (Required) * Proven success managing complex enterprise relationships, including executive alignment, stakeholder navigation, and success planning across multi-product or regulated environments. * Strong communication skills with the ability to confidently lead conversations with both technical and non-technical stakeholders—particularly around compliance, risk, and automation. * Strategic, outcomes-driven mindset with a knack for translating compliance goals into scalable workflows and measurable impact. * Proficiency with tools such as Salesforce, Catalyst (or similar CS platform), Sigma, and Jira, and a strong understanding of customer workflows and reporting. * Comfortable working in a cross-functional, async-first environment, where you demonstrate trust in teammates, take ownership with humility, and move with urgency and resilience to deliver value to customers. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $190,000 - $234,700 Tier 2: $171,000 - $211,300 Tier 3: $152,000 - $187,700 You can view which tier applies to where you plan to work___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

📍 Locations: San Francisco (Hybrid), New York (Hybrid), or Remote (US) We’re growing our Support team and are seeking a seasoned Enterprise Support Engineer with deep API expertise, strong technical judgment, and a proven track record of supporting complex customer environments. This role is designed for someone who knows how to navigate ambiguity, manage high-stakes situations, and communicate clearly with stakeholders ranging from developers to executives. At ReadMe, Support is not simply reactive. Our Enterprise Support Engineers are trusted partners to our customers -- helping them maintain world-class developer documentation, optimize their integrations, and confidently scale their use of our platform. You look beyond individual tickets to understand systemic issues, advocate internally for customers, and proactively improve the overall customer experience. We're a small team of humans (and___) working together to do big things — and that’s where you come in. In this role you’ll have a transformational impact on ReadMe across both the trajectory of the business and our thriving culture. 🦉 What we do ReadMe helps more than 5,000 leading startups and tech companies build beautiful, personalized, and interactive developer hubs. If you’ve ever visited the developer docs for PagerDuty, Samsara, or Nvidia, you’ve used ReadMe! We love what we do because it’s so much more than just documentation. We’re providing tools for teams to build a better developer experience and make their products and APIs easier to use. We’ve got great support from our investors at Accel who led our___, and___ reflects the open, caring, and whimsical culture we want to maintain as we scale. * Serve as a primary technical point of contact for enterprise customers. * Deliver timely, accurate, and highly professional support across multiple channels (In-App Messenger, forums, social, feature boards, and escalations). * Troubleshoot complex API, authentication, CI/CD, and front-end implementation issues. * Partner cross-functionally with Engineering, Product, and Customer Success to advocate for customer needs. * Identify patterns in support cases and proactively recommend product or process improvements. * Draft clear, executive-ready communications during escalations or incident scenarios. * File detailed bug reports, provide reproducible test cases, and contribute technical fixes when appropriate. * Contribute to and elevate internal and external documentation. * You have significant experience supporting enterprise or high-growth SaaS customers. * You remain calm and structured during high-priority or time-sensitive situations. * You can confidently say “no” or reset expectations while preserving trust. * You communicate complex technical concepts clearly to both technical and non-technical audiences. Technical Skills * APIs and API debugging * Swagger / OpenAPI specifications * OAuth, SAML, and SSO authentication flows * Git and CI/CD troubleshooting * Front-end technologies (HTML, CSS, JavaScript) * Markdown * Chrome Developer Tools * CLI environments * npm packages and modern JavaScript ecosystems * Leveraging AI tools (e.g., Claude, ChatGPT) in debugging workflows - with strong judgment and verification * Diagnosing performance, configuration, and integration issues Support Skills * You have a structured investigation and root-cause analysis process. * You follow through on every issue and ensure closure. * You identify recurring friction points and advocate for systemic improvements. * You’re proactive, detail-oriented, and accountable. * You understand metrics (SLAs, CSAT, time to resolution) and consistently perform at a high level. * You enjoy turning high-stakes or frustrated customers into long-term advocates. * You can operate independently while collaborating cross-functionally. * You want to help shape enterprise-grade support at a growing company. * You’re excited to have real impact at an early-stage but scaling startup. * Build relationships with Support, Engineering, Product, and Success teams. * Deeply learn ReadMe’s product architecture, features, and customer use cases. * Train on our support tools and internal processes. * Begin troubleshooting and resolving real customer issues. * Understand our SLAs, escalation paths, and support performance metrics. * Confidently manage enterprise-level customer conversations. * Develop a strong command of OpenAPI and advanced implementation patterns. * Identify product gaps and contribute meaningful feedback to Engineering. * Own complex investigations from intake to resolution. * Strengthen internal documentation and knowledge-sharing processes. * Be recognized as a ReadMe product expert. * Serve as a trusted technical advisor to key customers. * Help shape support processes as we scale. * Contribute significantly to reducing friction across the customer journey. * Play a key role in maintaining the high standard of enterprise support that defines ReadMe. * Create a ReadMe project, it’s free for 14 days with no credit card required! * Explore ReadMe and create a page in your project to show us who you are and why you want to join our team! * Share the URL in the "Website" field as part of your application. * We can’t wait to read your resume and (hopefully personality-filled) ReadMe project! Let us know what excites you about the role, and help us get to know you better! * If we think we might be a good fit for you, we’ll set up a 30-minute Zoom call with Jesse Yowell, our Head of Support! We’ll tell you more about the role, and get a chance to hear about your experiences. * Next will be a take home project and 30-minute conversational interview with one of our Enterprise Support Engineers to assess your troubleshooting skills. * Then we’ll invite you to an "onsite" interview conducted over Zoom! You’ll get to meet everyone on the support team, members from other ReadMe teams, and dig a little more into your technical skills! * We’ll let you know how things went within a week! If it still seems like a good fit all around, we’ll extend you an offer! If not, we will update you to let you know so you aren’t left hanging. * Unlimited PTO with a three-week minimum. 🏖️ * Fully covered medical, dental, and vision insurance for you, and 100% for your dependents. 🩺 * A One Medical membership. 🧑‍⚕️ * A gym or fitness stipend of up to $150 per month. 🏋️‍♀️ * One-to-one donation matching of up to $1,000 per year. 💸 * Twelve weeks of paid parental leave after the birth or adoption of a child. 🐣 * Hybrid work. 🏠 * Three offsite retreats per year to get together with coworkers and plan for the quarter ahead. ✈️ * Take a look at our___ for more information on our benefits! 📘 Not sure if you’d be the right fit? Apply anyway! We’d love to see your application. At ReadMe, we’re committed to cultivating a diverse and inclusive workplace. We welcome people of all different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. We'd love to have you come join us here! ReadMe is open to hiring folks fully remote in the US, hybrid, or in-person at our New York or San Francisco HQ.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers in the Seattle area, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle., • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $90,300 - $193,500 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

About us: Since 1998, RKON has delivered IT transformation that helps private equity and enterprise firms achieve seamless security—from strategy to execution to managed services. We believe IT should serve the business strategy, not stand in the way of execution. Headquartered in Chicago, our team has developed a refined approach that delivers a clear vision of a scalable, agile, secure, cost-optimized, and low-risk end state. RKON is growing fast, and that growth means incredible opportunities for our team members. We pride ourselves on fostering a culture of creative thinking and collaboration, where ideas are valued, contributions are recognized, and professional development is a priority. Our people are at the heart of everything we do, and this commitment drives the extraordinary level of service we deliver to our customers. If you’re looking for a place where growth creates new possibilities and your potential is truly valued, RKON is the place for you. About the position: As a Customer Success Manager, you'll be responsible for building strong, long-lasting relationships with RKON customers by staying in constant communication and efficiently orchestrating the delivery of RKON services and overseeing the resolution with technical support teams. This individual will serve as a product, company, and industry ambassador and keen on educating customers on the capabilities of RKON services. The ultimate goal of the CSM is a long-term partnership that drives business growth for both the customer and RKON. Responsibilities Include: Customer Relationship Management: • Build and maintain strong relationships with customers, • Act as the primary point of contact for customer inquiries, issues, and escalations, • Understand the unique needs and goals of each customer and tailor strategies accordingly, • Act as a strategic advisor and advocate within managed servicesOnboarding and Adoption:, • Collaborate with the technical teams to ensure the customer’s IT environment is understood, • Sets up communication channels and introduce the customer to key contacts, • Establish initial performance expectations and success metrics, • Guide new customers through the onboarding process, ensuring a smooth transitionCustomer Success Planning:, • Collaborate with customer to define business objectives and desired outcomes, • Establish clear Key Performance Indicators (KPIs) to measure success (e.g., uptime, cost savings, user satisfaction), • Create a strategic roadmap for outlining milestones, timelines, and resources required, • Conduct periodic reviews to track progress, adjust strategies, and maintain alignment with customer goals Proactive Issue Resolution:, • Continuous monitoring of the customer’s IT environment for early detection of potential issues, • Collaborate with technical teams to address problems before they affect operations, • Communicate with customers to ensure they’re aware of ongoing efforts to prevent issues Reactive Issue Escalation:, • Coordinate with internal teams, such as support, engineering, or management, to escalate the issue to higher priority levels when initial resolutions are delayed or inadequate, • Ensure transparent, consistent communication with the customer, keeping them informed on progress, expected resolution time, and steps being taken, • Ensure customer satisfaction after the issue is resolved and prevents recurrence Service Retention & Expansion Opportunities:, • Collaborate with sales and technical teams to identify new service opportunities, • Understand customer pain points and offer solutions that add value, • Promote new services that align with the customer’s business growth or IT strategy, • Ensure customer subscriptions are renewed on time and negotiate terms as needed, • Identify at-risk customers and implement intervention plans to retain themRecurring Business Reviews:, • CSMs review customer performance reports, SLAs, and overall service delivery, • Use reviews to drive decisions on future IT investments or improvements, • Discuss IT trends, customer needs, and strategic alignment, • Use data to identify areas for improvement in the service delivery process, • Maintain accurate records of customer interactions and account detailsCross-Functional Collaboration:, • Collaborate with sales, marketing, and service teams to align customer success efforts., • Share customer insights and feedback with other departments to improve overall customer experience, • 5-7 years of experience in customer success or account management, with proven excellence managing internal and external stakeholders, • Excellent communicator who is comfortable articulating complex and diverse technical solutions, • Sales mentality with history managing QBRs, retention, and upsells, • Data-driven mindset with a focus on finding solutions and seeks to achieve extraordinary results through consultative and innovative problem solving, • Strong attention to detail with the ability to manage competing priorities and multi-task, • Competitive pay, • Flexible working option, • Flex PTO Policy, • A team of highly skilled peers available to help RKON does not accept unsolicited resumes from staffing agencies, search firms or any third parties.

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit ___ and follow us on LinkedIn and X. Want to be part of our story? Apply today! Location: Varies, US remote Travel: Up to 40–50% Couchbase is seeking a Sr. Enterprise Account Executive to own and grow a portfolio of our largest, most complex enterprise customers. This role is designed for a senior individual contributor who thrives in long, consultative sales cycles, builds deep executive relationships, and consistently drives expansion within strategic accounts. You will act as a trusted advisor to customers while partnering closely with internal teams to deliver business-critical solutions across cloud and on-prem environments. • Own and execute a Strategic Account Plan for a defined set of named enterprise accounts, aligned to Couchbase’s go-to-market strategy and growth objectives., • Drive new business, expansion, and retention within Fortune 1000 and other strategic customer relationships., • Manage complex, multi-threaded sales cycles from pipeline generation through negotiation and close, leveraging MEDDIC or equivalent sales methodologies., • Build and maintain strong C-level and senior stakeholder relationships, positioning Couchbase as a long-term strategic partner., • Collaborate closely with Sales Engineering, Customer Success, Product, Marketing, SDRs, and Partner teams to deliver differentiated solutions and exceptional customer outcomes., • Develop and execute pipeline creation and expansion strategies, leveraging customer ecosystems, events, cloud partnerships, digital channels, and developer communities., • Accurately manage and forecast pipeline, ensuring strong data integrity across Salesforce and sales tooling platforms., • Partner with leadership and act as a quarterback for internal resources, ensuring alignment across teams and successful execution against account objectives., • Stay current on the Couchbase platform and competitive landscape, articulating clear business value across both cloud (SaaS) and on-premise deployments., • Represent Couchbase with professionalism and credibility in high-stakes customer engagements, negotiations, and executive briefings., • 6–10+ years of enterprise or strategic software sales experience as an individual contributor., • Proven track record of exceeding quota in complex, high-value enterprise sales environments., • Experience selling into Fortune 500 / Global 2000 accounts, navigating procurement, security, and multi-stakeholder decision processes., • Background selling cloud, SaaS, database, or infrastructure technologies, ideally business-critical platforms., • Strong command of enterprise sales methodologies (MEDDIC, Challenger, or similar) and disciplined opportunity management., • Comfortable engaging with executive buyers and technical stakeholders, translating technical capabilities into clear business outcomes., • Experience co-selling with partners, cloud providers, and system integrators is highly valued., • Highly organized, self-directed, and accountable, with strong time management and forecasting discipline., • Thrives in a fast-paced, growth-stage environment, with a builder mindset and passion for customer success. $130,000 - $150,000 USD At Couchbase, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgrounds—including women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don’t meet every qualification, we still encourage you to apply. Studies show underrepresented talent is less likely to apply unless they meet all the criteria. We encourage you to apply if you’re excited about the role and can bring strong contributions to our team. If you require reasonable accommodations during the recruitment process, please let your recruiter know—we’re happy to support you. We value diverse educational and career backgrounds. If your experience aligns with the role’s goals—even if it doesn’t follow a traditional path—we’d love to hear from you. Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for ___ and ___. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: • Generous Time Off Program - Flexibility to care for you and your family, • Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*, • Financial Planning - Retirement program* and Business Travel Insurance, • Career Growth - Be valued, Create value approach, • Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees., • And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our ___ and understand your personal information may be processed in accordance with our ___ following guidelines in your country of application.

Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at ___. About the Team & Opportunity Clever is looking for a senior-level, mission-driven Customer Success Manager to drive the adoption, retention, and strategic growth of our products across a diverse portfolio of enterprise EdTech organizations and application partners. In this role, you will serve as a primary strategic advisor, navigating complex organizational structures to ensure our partners achieve maximum value and scale. You will be directly responsible for the commercial health of your portfolio, proactively managing the renewal lifecycle and identifying opportunities to drive expansion and revenue growth. You will also serve as the vital bridge between customer needs and Clever’s Product, Sales, Marketing, and Engineering teams, ensuring that partner feedback directly informs our growth and innovation. The ideal candidate is passionate about cultivating deep relationships with executive decision-makers, has a sharp eye for account growth, and thrives in a fast-paced environment where exceptional service drives long-term advocacy. How You'll Make an Impact • The problem you’ll solve: You will act as a strategic architect for our global application partners, helping them simplify their tech stacks and overcome integration hurdles through the Clever platform. By building high-trust relationships with technical leads and C-suite executives, you will ensure our tools provide seamless and secure access to their products. Your work removes deployment friction and enables scalable growth for our partners, allowing them to expand their reach and focus on their mission to deliver impactful digital learning experiences to every student and teacher., • Who you’ll partner with: You will work in lockstep with Marketing, Product, Sales, School Success, and Partner Engineering to align our services with customer priorities, while advocating internally to the Product team to ensure the customer voice shapes our roadmap., • What success looks like: Success is defined by high net-retention rates, successful contract renewals, and expanded product adoption across your book of business, characterized by strong executive-level relationships and the successful mitigation of churn risks through proactive success planning., • Key projects you’ll lead: You will build and execute comprehensive account plans for strategic customers, lead executive business reviews to demonstrate ROI, and develop change management frameworks that help our application partners implement new digital learning integrations seamlessly. What We’re Looking For Required Skills & Experience (Must-Haves) • Strategic Account Management: 5+ years of advanced experience in a customer-facing role managing complex enterprise accounts and C-level stakeholders in a SAAS or enterprise environment., • Growth Mindset: A proven track record of successfully renewing accounts, driving upsells, and deepening product adoption within large organizations., • Operational Poise: Ability to navigate difficult and complex situations with calm and poise, using data-driven decision-making to enhance the customer experience., • Strategic Revenue Growth: Experience in high-stakes contract renewals and driving significant upsells through consultative, value-based selling and deep product adoption., • Executive Presence: Exceptional communication and presentation skills, with the ability to influence C-level executives and map complex stakeholder organizations., • Consultative Approach: Strong change management and persuasive skills to help large organizations implement technical shifts and adopt new platform features., • Risk Mitigation: Expert ability to identify and surface churn risks early, using data and customer feedback to inform actionable success plans., • Communication: Excellent written and verbal skills, with the ability to present complex strategic plans to diverse internal and external audiences., • CRM Proficiency: Experience using Salesforce or similar CRM tools to track account health and manage a book of business., • Detail-oriented and results-driven problem solver: You possess exceptional analytical skills and an openness to creative solutions, demonstrating the flexibility and self-motivation required to drive high-impact results in a fast-paced environment. Preferred Qualifications (Nice-to-Haves) • EdTech Background: Experience within the EdTech industry, specifically working with Partnerships, at an EdTech Application and/or experience with Clever., • Travel Flexibility: Ability to travel for conferences, customer visits, and company events as needed. Clever Benefits & Perks • A competitive salary, • Flexible Paid Time Off, • Paid Parental Leave, • Top-notch healthcare, vision, and dental coverage for you and your family, • Best-in-class mental healthcare service that supports employees' mental and emotional wellness, • A generous personal development yearly budget which can be used for courses, conferences, trainings, books, and more, • A comprehensive Learning & Development program that enables employees to enhance their skills, knowledge, and functional expertise, • Annual company and team events to connect with fun, bright coworkers Salary Transparency The range of our base salary cash compensation for this role for candidates living in the United States, besides NYC and San Francisco, CA, is between $96,000 and $112,500. For candidates living in NYC and San Francisco, CA, the salary range is between $105,000 to $123,700. All final offers are determined using multiple factors including experience and level of expertise. Inclusion & Belonging Clever believes classrooms and our company should be diverse and inclusive. We celebrate actions that build diverse teams, include every voice, and create safe spaces for everyone to bring their authentic selves to work. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email ___ If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.

Join Our Mission to Revolutionize Software Engineering! Are you passionate about software and eager to make an impact in a fast-growing industry? We are seeking a Sales Engineer II to help drive our success by working closely with customers, collaborating with departments supporting our Mid-Market and Upmarket segment, and shaping the future of our sales engineering function. Let's talk about what you'll do: * Technical Expertise: Serve as a trusted technical advisor throughout the sales cycle, aligning our platform's value with each prospect’s needs. * Business Acumen: Comfortable communicating with senior product, finance, and engineering leaders, translating product capabilities into business impact and aligning solutions with strategic priorities. * Customer Engagement: Work closely with Account Executives to navigate complex sales cycles, delivering impactful product demonstrations and technical deep dives. * Proof of Concepts: Assist in designing and executing proof of concepts to showcase how our platform can solve customer challenges. * Collaboration: Partner with Product, Marketing, and Customer Success teams to ensure customer success and refine our sales approach. * Continuous Learning: Develop a deep understanding of the software development lifecycle, the evolving AI CodeGen tool space, and our platform to better serve customers. Let's talk about what you need to excel: * Sales Engineering Background: 5 years of customer facing experience and a minimum of two years in a Sales Engineering role. * Technical Acumen: A strong grasp of modern software development practices, with the ability to clearly explain complex technical concepts. * AI Tool Familiarity: Hands-on experience or familiarity with AI-powered code generation tools (e.g., GitHub Copilot, Cursor, Claude), and a perspective on how they’re transforming developer workflows. * Customer-Centric Mindset: A passion for solving real customer problems and delivering meaningful business outcomes. * Clear Communication: Ability to present, demo, and articulate technical solutions to both technical and non-technical audiences. * Adaptability: Thrives in fast-moving environments; quick to learn, iterate, and take initiative. * Collaborative Spirit: Works cross-functionally with sales, product, and customer success to drive value and results. A list of job experiences and qualification requirements is great, but humility, a performance-driven attitude, and a team-player approach are most important to us. We love to have fun and win in the process. We only hire people who have a passion for building great companies in an environment where a sense of humor is a must. Occasional travel may be required. Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time. Let’s talk about us! This is all about you, but you want to know a little about us. ___ enables leaders to effectively build AI-integrated engineering teams, align engineering decisions with business initiatives and deliver the right software efficiently and on time. AI tools alone won’t transform your org—Jellyfish shows you what’s working, what’s not, and how to build high-performing teams that know how to use AI the right way.

Who we’re looking for We are looking for field-based, or office-based construction professionals that have experience using software to plan and manage construction projects. Our ideal candidate is proactive, detail-oriented, friendly, and passionate about improving the construction industry. Our SMB Construction Success Managers work closely with clients, advising and guiding them through successful platform deployments, training(s), workflow consultation, and continuous engagement programs that ensure their satisfaction and Fieldwire account expansion. What you’ll be doing You'll utilize your experience as a construction professional to develop and consult on client processes, becoming a trusted advisor to your customers. As a Fieldwire product and training expert, you will work to understand our customers’ business objectives, helping them extract the most value out of Fieldwire to meet those goals. As you deploy, train, and support your customers, you'll apply the same mindset to customer interactions that you did to the construction projects you've managed: remove roadblocks, and drive the process forward. The primary responsibilities of our next SMB Construction Success Manager will be to: • Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform., • Understand client construction needs and current tech stack in order to seamlessly integrate Fieldwire into a company’s day-to-day workflows., • Develop relationships with our small and medium-sized customer accounts, doing proactive outreach to help uncover pain points, and discover opportunities to help them get more value out of Fieldwire., • Conduct web-based training(s) and demonstrations to educate clients on Fieldwire., • Identify customer issues and communicate feedback to our product team for product improvements., • Troubleshoot, as necessary, to help communicate answers to product questions and resolve technical issues. At Fieldwire, we’re looking for our next Construction Success Manager to have the following skills and experiences: • 1+ years of professional construction industry experience, preferably with a combination of field and office management roles, • Excellent presentation and communication skills, • Self-motivated and highly organized, with strong time management skills, • Diplomacy and patience when working through customer issues, • Comfortable communicating with anyone, from foremen to senior-level managers, • A basic understanding of construction process from design to completion, • A general understanding of how all the different parties on a construction project interact and how they work with each other to drive a successful schedule/budget, • Ability to creatively brainstorm unique solutions to client issues relevant to their needs, • Desire to learn in a dynamic startup environment About The Team The Construction team consists of construction professionals from different sectors of the construction field. We know what you're thinking - do I want to work in a completely different industry? It’s different, but not that different. Our team talks to construction professionals across the globe, gaining an in-depth understanding of the challenges faced by companies and projects of all sizes. We share best practices from our experiences managing similar projects, and we get to see how different organizations work while helping them tangibly streamline their operations. We’re dreamers building tools to revolutionize how our old jobs get done; if you’re ready to use your industry knowledge to change the game for your old teammates, then we’d love for you to join our crew! Why Fieldwire? Fieldwire is a construction field management software, used on over 1,000,000+ projects worldwide. We’re obsessed with improving the way teams work together. We’re building a Field Management Platform dedicated to construction teams — providing operational excellence for one of the world’s largest global industries -- $10 Trillion/year. We’re delivering a superior, easy-to-use product that’s driven by the voice of our customers. Fieldwire solves the problem of access to information and coordination of labor at a large scale for some of the largest projects in the world. The Fieldwire mobile app has a nearly five-star rating based on thousands of customer reviews. Fieldwire was venture backed by top venture capitalists and has already transformed the way thousands of companies worldwide are working together. Fieldwire was acquired by Hilti for $300M in November 2021. Compensation: The estimated pay ranges for this role are as follows: $75,600 - $98,979 The salary range represents the low and high end of the salary range for this job in the US. Minimums and Maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a corporate bonus which can range up to 30%. Where is the job located? This role is fully remote within the US. Our office is located right off of Embarcadero BART station, a few blocks away. Easily accessible by all forms of public transportation. -- Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.

Job Overview: We are a rapidly growing B2B payments fintech headquartered in Charlotte, NC. Our mission is to revolutionize payment solutions for businesses, fostering innovation, efficiency, and scalability. We’re proud to partner with industry leading financial institutions to bring best-in-class solutions to their clients. We’re looking for a passionate and consultative Senior Solutions Consultant to support our Direct and Channel Sales teams. In this role, you’ll be a critical link between our sales team and our prospective clients ensuring seamless solution integration, exceptional service delivery, and strategic growth. What you'll do: * Consultative Selling: Collaborate with Direct and Channel sales teams and their prospective clients to understand business needs, present tailored invoice and payment solutions demonstrations articulating the value of our offerings. * Client Engagement: Join joint calls with the Account Executives to guide solution discovery, technical deep dives, and implementation planning. * Collaboration: Partner closely with internal product, sales, and technical teams to address partner and client requirements, feedback, and opportunities. * Solution Expertise: Stay current on our product portfolio, market trends, and competitor offerings to provide insightful recommendations and strategies. * Problem-Solving: Serve as a trusted advisor and problem-solver for Direct and Channel Sales teams and clients, proactively resolving obstacles to drive positive outcomes. * Industry Events and Webinars: Attend Industry events and Webinars professionally representing AvidXchange to prospects, customers and partners. What we're looking for: * 5+ years relevant experience -- ideally in a consultative solution consulting, pre-sales, or technical sales role, preferably in B2B payments, fintech, or financial services. * Exceptional consultative selling and relationship management abilities. * Outstanding verbal and written communication skills, with the ability to present technical concepts in business terms -- specifically in training and sales capacities. * Strong collaboration and cross-functional teamwork capabilities. * Self-motivated, adaptable, and able to work effectively in a remote or hybrid environment. * Fluency or strong proficiency in accounting processes, back office systems and best practices for automation. * Technical Proficiency: Comfortable with payment platforms, APIs, and software solutions; ability to engage in technical discussions. * Microsoft Office proficiency. * Education: Bachelor’s degree in business, finance, or a related field (or equivalent experience). * 15-20% domestic travel may be required. About AvidXchange AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a ___ ___®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®. Who you are: • A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown., • Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships., • Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential. What you’ll get: AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place. AvidXers enjoy: • 18 days PTO*, • 11 Holidays (8 company recognized & 3 floating holidays), • 16 hours per year of paid Volunteer Time Off (VTO), • Competitive Healthcare, • High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage, • 100% AvidXchange paid Dental Base Plan Coverage, • 100% AvidXchange paid Life Insurance, • 100% AvidXchange paid Long-Term Disability, • 100% AvidXchange paid Short-Term Disability, • Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents, • Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents, • 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%, • Parental Leave: 8 weeks 100% paid by AvidXchange**, • Discounts on Pet, Home, and Auto insurance, • WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers, • Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more, • Onsite gym fitness center, yoga studio, and basketball court, • Tuition Reimbursement up to the federal maximum of $5,250***, • Hybrid Workplace Flexibility, • Free parking *Fully granted from beginning of year, pro-rated if hired mid-year **Must be full-time for at least 3 months ***Must be full-time for at least one year Equal Employment Opportunity AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.

Job Title: Federal Busieness Development Executive (Federal / GovCon Business) Company: Virtual Technologies Group (VTG) Location: MD / DC / NoVa area Travel: 10%-25% Position Type: Full-Time Compensation Range: $120k - $140k base salary, OTE $200k+ Company Overview: Virtual Technologies Group (VTG) is a leading innovator in the technology sector, specializing in the development and implementation of advanced virtual solutions. Our mission is to empower businesses with cutting-edge technology that enhances efficiency, productivity, and connectivity. With a team of highly skilled professionals, we deliver customized solutions tailored to meet the unique needs of our clients across various industries. Our commitment to excellence, innovation, and customer satisfaction drives us to continuously push the boundaries of what is possible. At Virtual Technologies Group, we are dedicated to shaping the future of technology and making a positive impact on the world. Position Overview: The Federal Sales Executive will play a crucial role in driving revenue growth for VTG by identifying and pursuing new business opportunities in the federal and government contracting space. This is a high-activity, "hunter" role designed for individuals who thrive in a structured, performance-driven environment. Through strategic prospecting, lead generation, and relationship building, the Federal Sales Executive will contribute significantly to expanding our client base and will sell the full suite of VTG’s products and service offerings, with a focus on application development, cyber security, cloud engineer and systems engineering. The right candidate will possess a strong understanding of the complex lifecycle of federal procurement, labor categories, various clearance designations, etc. and will be able to leverage existing relationships in the federal space to help VTG win new business and secure new contracts. Extensive experience selling Professional IT Services and IT Staffing within the Federal Government space in the Greater Washington, DC area is a must. Day-To-Day Duties and Responsibilities: Lead Generation & Prospecting: • Activity-Driven Growth: Maintain a consistent, high-volume cadence of outbound activity. We have clear expectations for daily/weekly calls, emails, and LinkedIn outreach to ensure a steady flow of new prospects., • Meeting Generation: Successfully convert cold outreach into qualified discovery meetings and presentations., • Opportunity Creation: Consistently identify and qualify new sales opportunities to meet monthly and quarterly pipeline requirements., • Conduct needs assessments and develop tailored proposals to address client requirements., • Deliver compelling presentations to prospective clients, showcasing VTG's value proposition., • Negotiate and close deals, ensuring mutually beneficial agreements., • Build and maintain strong relationships with key decision-makers at prospective client organizations., • Act as a trusted advisor to clients, providing expert guidance on IT solutions., • Accountability: Accurately track all activities and pipeline stages within VTG’s CRM to provide transparent forecasting., • Prepare regular sales reports and presentations for management., • Collaborate with internal teams, including marketing, sales engineering, and technical support, to ensure successful project delivery., • Bachelor's degree in business, marketing, IT political science or related field; or equivalent military experience in a communications or technical capacity., • Experience: 3+ years of experience in Federal Technical Staffing, Recruiting, or Business Development specifically within the Washington D.C./NoVA corridor, with a focus on new logo acquisition in the federal government space, • Industry Knowledge: A foundational understanding of federal procurement vehicles (GSA Schedules, SEWP, STARS III) and the difference between Prime and Subcontracting relationships., • Technical Literacy: Ability to distinguish between core technical roles and technologies, such as the difference between a Cloud Engineer and a Cybersecurity Analyst, and an understanding of AWS/Azure cloud environments. The ability to speak to technical stakeholders at a high level is critically important., • Communication: Proven ability to "cold-start" relationships with Program Managers and Capture Managers at mid-tier and large-scale System Integrators., • Clearance Familiarity: A solid grasp of the federal clearance process (Secret, TS/SCI, Polygraphs) and how they impact labor rates and project timelines., • Proven ability to work and thrive in an environment with defined activity expectations (calls, emails, and meetings)., • Excellent communication, presentation, and negotiation skills., • Prior experience as a Capture Manager or Technical Recruiter who has successfully transitioned into a hunter-style sales role., • Active Network: An existing, warm network of contacts within federal agencies (e.g., DOD, DHS, HHS) or "Big 5" System Integrators., • Subject Matter Expertise: Deep knowledge of CMMC (Cybersecurity Maturity Model Certification) and NIST compliance standards, with the ability to lead high-level security conversations., • Certifications: Professional certifications such as APMP (Association of Record for Bid, Proposal, and Capture) or basic technical certifications (e.g., AWS Cloud Practitioner)., • A documented track record of helping a firm secure a spot on a major IDIQ or winning a task order valued at $5M+. Why Join Us? At Virtual Technologies Group we provide more than just IT solutions—we offer a dynamic environment where you can learn, grow, and expand your skillset. As a leading managed services, cybersecurity, and IT consulting firm, we support a diverse range of customers, giving you the opportunity to tackle unique challenges and stay ahead in a rapidly evolving industry. Join a team that values innovation, collaboration, and professional development. Whether you're looking to sharpen your technical expertise, work with cutting-edge technology, or make a real impact, we’re committed to helping you build a rewarding career. Benefits Overview: VTG offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical insurance plans, dental insurance, vision insurance, health savings accounts (HSA), flexible spending accounts (FSA), life insurance, short and long-term disability insurance, paid time off and holidays, and a 401(k) with employer match. EEO Statement: VTG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We believe that diversity strengthens our team and drives innovation. All employment decisions are based on qualifications, merit, and business needs. If you require reasonable accommodation during the application or interview process, please contact ___.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Professional Services Engineer at GitLab, you'll work directly with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully. You'll lead engagements from single-node Omnibus installs to large reference architectures built with infrastructure as code (IaC) and configuration as code. You'll also guide migrations from other systems to GitLab SaaS or self-managed deployments, and help customers make practical decisions that improve reliability, security, and day-to-day workflows. In this role, you'll work closely with customers and GitLab's product and engineering teams to drive customer success and share feedback that improves GitLab and how we deliver services. You'll manage multiple projects at once, mentor other Professional Services Engineers, and help streamline how we deliver consistent outcomes in a remote, largely asynchronous environment. Some examples of our projects: • Designing and delivering GitLab installations and reference architectures using tools like Terraform and Ansible across major cloud providers, • Leading migrations to GitLab SaaS or self-managed GitLab, and turning customer feedback into actionable improvements for GitLab's product and engineering teams, • Deliver GitLab Professional Services engagements, including installation, migration, training, and advisory services across GitLab capabilities., • Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices., • Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers adopt secure, reliable workflows., • Partner with Engagement Managers and Project Managers to improve delivery consistency, remove friction, and continuously refine delivery processes., • Serve as a trusted technical advisor for customers, translating goals and constraints into practical implementation plans and clear next steps., • Interface with GitLab's product and engineering teams to unblock customer outcomes and share feedback that helps improve GitLab features and services., • Mentor Associate and Intermediate Professional Services Engineers, providing technical guidance, helping remove blockers, and supporting increased autonomy., • Manage and deliver multiple customer engagements at once, either as the primary engineer or as a lead providing oversight and direction to other engineers., • Professional exposure with one or more infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, or Chef., • Professional exposure with two or more cloud providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure., • Top Secret Security Clearance required., • Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows., • Experience delivering customer-facing services such as installation, migration, training, and advisory engagements across GitLab's feature set., • Proven ability to independently manage one or more projects and to lead and provide direction to other Professional Services Engineers on complex engagements., • Strong communication skills in English, written and verbal, with the ability to provide clear status updates and build consensus with peers and customers in a remote, largely asynchronous environment., • Demonstrated ability to take a solution-oriented approach by identifying root causes, proposing options and tradeoffs, and driving issues to resolution while balancing multiple customer engagements in a fast-paced environment., • Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values. Senior Professional Services Engineers are part of GitLab's Professional Services team. We partner closely with Engagement Managers and Project Managers to deliver consistent outcomes, and we work with GitLab's product and engineering teams to share customer feedback and improve GitLab. Professional Services operates in a fully remote and largely asynchronous environment, collaborating across regions and time zones. The team's challenge is to support customers with a wide range of architectures and deployment models while maintaining high-quality delivery and setting customers up for long-term success. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $106,020 - $226,800 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers in the San Francisco area, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle., • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $90,300 - $193,500 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

GitLab is an open-core software company that develops the most comprehensive ___, used by more than 100,000 organizations. Our ___ is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like ___ and ___, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. As the Senior Professional Services Technical Architect, you'll be a key technical leader within GitLab's Professional Services organization. You'll guide customers through complex, high-impact engagements so they can realize the full value of the GitLab platform. You'll own the end-to-end technical architecture across projects in the Americas. This starts with discovery and scoping and continues through detailed design, delivery, and validation of our engagements. You'll make sure every solution aligns with customer goals and GitLab best practices. You'll report to regional Professional Services leadership and translate business and technical requirements into quality deliverables that can be reused across projects. You'll lead projects with multiple consultants and provide expert DevSecOps and AI-driven development guidance that drives successful adoption and long-term outcomes. In your first year, you'll deliver high-impact customer engagements while refining our architectural standards and delivery approaches. You'll establish yourself as a trusted technical advisor to customers and a go-to resource for complex implementations within the team. You'll deepen collaboration with Sales, Product, Engineering, and Professional Services Engagement Managers. You'll also strengthen how we approach discovery, design, and delivery across on-premises and cloud environments. It's a unique opportunity to shape how GitLab designs and delivers technical solutions for some of the world's most innovative companies. You'll help define the future of DevSecOps and AI-assisted delivery through hands-on architecture, mentorship, and thought leadership. • Delivering high-level technical architectures for complex GitLab implementations, including infrastructure, security, and integration designs that align with each customer's goals and constraints, • Leading large-scale migrations from source systems to GitLab using tools like Congregate, and defining detailed cutover and validation plans to minimize risk and downtime, • Designing and deploying GitLab environments on customer on-premises and cloud providers using the GitLab Environment Toolkit, Terraform, and Ansible in line with GitLab reference architectures, • Providing DevOps and DevSecOps consulting, including CI/CD, cloud, and SCM modernization, and guiding customers on best practices using GitLab Flow, Pipeline Components, and AI-assisted development workflows with GitLab Duo, including code suggestions, chat, and agentic tools that accelerate software delivery and improve developer productivity, • Coordinating technical implementation activities across internal Professional Services consultants, partner consultants, and customer teams to ensure aligned, on-time, and high-quality delivery, • Creating and maintaining technical collateral such as delivery kits, runbooks, and training materials that enable consistent, repeatable services delivery across regions and partners, • Leading technical discovery and solution design sessions with customers and partners, translating business objectives and constraints into clear, actionable technical requirements and statements of work, • Supporting Professional Services leadership by vetting partner consultants and new hires for technical depth and delivery experience, and providing enablement sessions on new or strategic service offerings, • Deliver high-level designs and oversee GitLab deployments to customer environments (on-premises and cloud providers) using Terraform, Ansible, and the GitLab Environment Toolkit, ensuring solutions align with GitLab reference architectures and defined customer expectations., • Engage with customers under a Statement of Work, driving high-quality outcomes such as increased adoption and usage of the GitLab platform., • Plan and execute migrations from source systems to GitLab using tools such as Congregate, ensuring data integrity, minimal disruption, and clear communication with stakeholders., • Provide DevSecOps consulting, including guidance on frameworks like GitLab Flow and DORA best practices. Help customers adopt AI-assisted development practices with GitLab Duo, including code generation, chat, and agentic workflow features, to modernize their software delivery practices and drive GitLab adoption., • Lead and mentor Professional Services and partner consultants by coordinating implementation activities with developers and customer points of contact, and by sharing best practices, communication approaches, implementation strategies, and reusable documentation, delivery kits, and training materials on large-scale enterprise engagements., • Partner with Professional Services Engagement Managers, customers, partners, and GitLab Professional Services Engineers to scope and create Statements of Work, lead technical discovery sessions to understand business goals, technical constraints, and requirements, and provide level-of-effort estimates, risk identification, trade-off discussions, and architecture recommendations that translate into clear, actionable designs and task-level work to support successful delivery., • Stay current on GitLab product releases, features, and fixes, and proactively share relevant updates and insights with the Professional Services team through enablement sessions and asynchronous communication., • Support Regional Delivery Managers with technical vetting of partner consultants and new hire candidates, as well as staffing assessments for complex Statements of Work., • Demonstrated progressive experience delivering complex, customer-facing technical consulting engagements from discovery and design through implementation and handover, ideally within a technology or software professional services environment. Strong background in professional services delivery models and technical consulting, including the ability to define, estimate, and communicate task-level work and align technical solutions with customer business goals., • Proven ability to design and document scalable architectures for GitLab or similar DevOps platforms, including infrastructure, security, and integration patterns across on-premises and cloud environments, with the strategic thinking and technical acumen to translate customer requirements and constraints into robust reference architectures, migration approaches, and implementation roadmaps., • Experience leading cross-functional delivery teams (for example, Professional Services engineers, partner consultants, customer technical leads, and architects), with a focus on clear technical direction, collaboration, and shared accountability for outcomes., • Deep familiarity with modern DevOps and DevSecOps practices and tooling, including source code management, continuous integration and continuous delivery, and infrastructure as code, with hands-on experience implementing these in enterprise environments., • Hands-on experience with infrastructure-as-code and configuration management tools, particularly Terraform and Ansible; familiarity with migration tools like Congregate and the GitLab Environment Toolkit., • Excellent communication and interpersonal skills, with the ability to lead technical discovery sessions, explain complex concepts to both technical and non-technical stakeholders, and build trusted advisor relationships with customers and partners., • Ability to operate autonomously in a fully remote, distributed, and asynchronous work environment, while managing multiple concurrent engagements, maintaining consistent target billable utilization, and adapting to ambiguity and change., • Experience with DORA metrics and software delivery performance measurement, with the ability to help customers establish baselines, set improvement goals, and leverage GitLab's analytics capabilities to track deployment frequency, lead time, change failure rate, and recovery time, is a plus. The Professional Services team at GitLab helps customers get the full value of our platform through consulting, implementation, and enablement services. We design, deliver, and improve service offerings and delivery models that drive successful outcomes, accelerate adoption, and support long-term customer success. Our team includes managers, architects, engineers, project managers, and other specialists across multiple regions, and we work asynchronously to support customers globally and maintain continuous progress. We emphasize open communication with customers and internal teams and adapt how we work as their needs evolve. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $144,500 - $309,600 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

The Field CTO, Public Sector role works across customer-facing and internal teams to help GitLab meet the needs of public sector organizations with clarity, credibility, and deep technical insight. As the Field CTO, Public Sector at GitLab, you will serve as a trusted technical advisor for public se

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC Digital seeks a ServiceNow Technical Consultant to join our growing ServiceNow practice area. The ideal candidate will have expertise with the Field Service Management (FSM) module. To be considered for this role, you must be a U.S. citizen and willing and able to subscribe to a Public Trust background. This is a 100% remote opportunity As a ServiceNow Technical Consultant, working remotely, you will be responsible for the successful design, implementation, and ongoing support of ServiceNow solutions that meet our clients' business needs. You will work closely with clients to understand their requirements, provide technical guidance, and ensure the seamless integration and optimization of ServiceNow applications. * Advanced Solution Design and Implementation: • Lead the analysis and translation of business requirements into advanced technical specifications and comprehensive ServiceNow solutions., • Design, configure, develop, and implement complex ServiceNow applications and modules, ensuring optimal performance and user satisfaction. Customization and Integration:, • Perform advanced customization of ServiceNow applications using JavaScript, GlideScript, and other relevant technologies., • Integrate ServiceNow with other enterprise systems and third-party applications using APIs, web services, and other integration methods. Project Leadership:, • Lead and oversee multiple, high-impact ServiceNow implementation projects, ensuring they are delivered on time, within scope, and on budget., • Provide project leadership, including mentoring junior consultants, managing project risks, and ensuring stakeholder alignment and communication. Technical Consulting and Support:, • Act as a technical advisor to clients, offering expert guidance and best practices for leveraging ServiceNow to achieve business goals., • Provide advanced troubleshooting, support, and optimization for existing ServiceNow implementations. Documentation and Standards:, • Create and maintain comprehensive technical documentation, including advanced design specifications, technical guides, and process workflows., • Ensure adherence to technical standards and best practices across all projects., • The employee is required to travel to business and customer locations, locally and/or nationally, up to 20%., • Minimum of 3-5 years of experience working with ServiceNow platform., • Proven experience in designing, developing, and implementing ServiceNow solutions., • Proficiency in JavaScript, HTML, CSS, and other web development technologies., • Strong understanding of ServiceNow architecture and data model., • Experience with ServiceNow integration methods, including REST and SOAP APIs., • Knowledge of ITIL processes and best practices., • Bachelor’s degree in computer science, Information Technology, or a related field., • Certifications:, • ServiceNow Certified System Administrator (CSA) is required., • Additional certifications, such as ServiceNow Certified Implementation Specialist (CIS) or ServiceNow Certified Application Developer (CAD) are highly desirable. Preferred Qualifications:, • Experience with Customer Service Management and CCaaS., • Experience with CTI and IVR integrations., • Experience with Agile/Scrum methodologies., • Familiarity with additional ServiceNow products and modules. About UsTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the role We are looking for a senior platform engineer to drive the core platform, infrastructure, and developer tooling behind our products. This role is both hands-on and strategic: you will design and implement core systems, define the platform roadmap, and work across engineering teams to ensure we have a secure, reliable, and scalable foundation. You’ll report directly to the CTO and be trusted to identify problems, set direction, and execute solutions without day-to-day oversight. You’ll partner with engineering managers across PHP, Python, and mobile/web platforms, but you will be responsible for the architectural vision and execution across the company. Responsibilities • Design and implement complex and critical backend systems such as payment processing and authentication systems in the core Wag backend application, • Design cross-platform and cross-team system architecture, • Design and implement efficient build and deployment pipelines, containerization (Docker, Gitlab CI/CD), and developer tooling to improve productivity, • Incorporate AI powered solutions to support platform quality and developer productivity, • Define and maintain the platform roadmap, balancing reliability, developer productivity, technical debt, and cost, • Contribute infrastructure as code using Terraform, • Design and drive incident response procedures including observability and on-call tooling, • Serve as a trusted technical owner for key backend systems, • Mentor engineers on infrastructure and platform best practices, • Ensure Security & Compliance in platform design in partnership with Security Manager, • Own the data engineering and analytics platform design, • Participate in on-call incident response for key systems KPIs: • Code and App Quality: Bug regression rate, app quality, platform performance, • System Reliability: Uptime and MTTR, • Velocity Enablers: CI/CD speed, developer productivity metrics, • Technical Hygiene: Reduction in systemic debt, roadmap progress on platform initiatives, • Cross-team Alignment: % projects conforming to standards Qualifications • Willingness to roll up your sleeves and move from planning to execution with a small team, • Significant backend software development experience, • Familiarity with PHP and Python, • Strong experience with containerization (Docker) and CI/CD pipeline design, • Expertise designing and maintaining cloud infrastructure; ideally in AWS, • Proficiency with Terraform (or equivalent IaC tools) for managing infrastructure, • Strong experience with containerization (Docker) and CI/CD pipeline design, • Proven ability to design complex and reliable systems with minimal oversight, • Experience driving cross-team initiatives and influencing technical direction, • Solid understanding of reliability engineering, monitoring, and incident management, • Excellent communication skills and ability to work with multiple engineering teams About Wag! Group Co. Wag! Group Co. strives to be the number one platform to solve the service, product, and wellness needs of the modern U.S. pet household. Wag! pioneered on-demand dog walking in 2015 with the Wag! app, which offers access to 5-star dog walking, sitting, and one-on-one training from a community of over 500,000 Pet Caregivers nationwide. In addition, Wag! Group Co. operates Petted, one of the nation’s largest pet insurance comparison marketplaces; Dog Food Advisor, one of the most visited and trusted pet food review platforms; WoofWoofTV, a multi-media company bringing delightful pet content to over 18 million followers across social media; and maxbone, a digital platform for modern pet essentials. For more information, visit ___.

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: • Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis., • Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success., • Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices., • Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution., • Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level., • Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: • Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment., • Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it., • Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker., • Excellent Communication: Your written and spoken communication skills are outstanding., • Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work., • Highly Adaptable: You excel in a fast-paced and dynamic organizational setting., • Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization., • Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner., • Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: • 5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred., • Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline., • Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred., • Experience with both proactive and reactive customer success motions., • We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how., • Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: 171,200 - 235,400 Zone 2: 154,100 - 211,860 Zone 3: 145,500 - 200,090 • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,000 - $235,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,000 - $211,000**, • Zone 3: All other US locations - $145,00 - 200,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen. Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble. Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you! Temporal is shaping the future of application development by enabling organizations to build, scale, and run resilient applications. We are seeking a highly skilled and experienced Strategic Account Executive across the Western U.S., including California, Oregon, Washington, Nevada, Arizona, Utah, Colorado, Idaho, Montana, and Texas to join our New Logo team and drive new customer acquisition within some of the largest and most complex enterprise organizations. In this role, you will own a key sales territory, navigating matrixed enterprise companies and selling to highly technical personas such as software engineers, engineering leaders, and architects. As a strategic partner to our customers, you will bring a proven ability to lead sophisticated sales processes, uncover opportunities within massive organizations, and drive adoption of Temporal’s solutions. Your entrepreneurial mindset will help you thrive in a high-growth, startup environment, while your expertise in scaling revenue within complex organizations will make you an invaluable asset to our team. Come work with some of the brightest minds in the tech industry and help transform how modern applications are built. You will contribute to the growth of a category-defining company at the forefront of innovation. • Own and manage the entire sales cycle, from prospecting to close, with a focus on acquiring new enterprise customers, • Develop and execute strategic sales plans to break into large, matrixed enterprise accounts, • Engage with software engineers, architects, and technical stakeholders to understand their needs and position Temporal effectively across a wide range of use cases, • Navigate complex technical discussions and align Temporal’s capabilities with customer priorities, • Build and nurture quality relationships with prospects, acting as a trusted advisor throughout the sales process, • Partner with customer success, solutions architecture, and product teams to ensure a seamless customer experience, • Leverage your expertise in enterprise sales to identify and capture high-value opportunities within large, complex organizations, driving net-new customer acquisition, • Innovate and adapt sales strategies to meet the dynamic needs of enterprise businesses in a rapidly evolving market, • Demonstrated expertise in enterprise software sales, typically gained through 7+ years of experience in similar roles, • Proven track record of selling to software engineers, technical decision-makers, and engineering leaders, • Navigate complex technical discussions and collaboratively align Temporal’s capabilities with customer priorities, • Demonstrated success navigating and closing deals within large, matrixed enterprise organizations, • Experience driving high-growth sales motions within enterprise accounts, identifying opportunities, and scaling revenue, • Comfortable operating in a fast-paced, high-growth environment with a hands-on approach and entrepreneurial mindset, • Exceptional relationship management skills, with the ability to influence and build trust across multiple levels of an organization, • Demonstrated success in consistently achieving or surpassing sales goals, • Experience working with cutting-edge developer tools or infrastructure products, • Familiarity with consumption-based sales models and driving adoption of technical products, • Outstanding communication and negotiation skills, with the ability to present to technical and executive audiences, • A passion for technology and a deep curiosity for solving complex customer challenges, • The estimated pay range for this role is an OTE of $300,000 - $400,000 OTE (50/50 split), • This role is eligible to participate in Temporal's equity plan Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process. Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. U.S. Benefits • Unlimited PTO, 12 Holidays + 2 Floating Holidays, • 100% Premiums Coverage for Medical, Dental, and Vision, • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available), • Empower 401K Plan, • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! International Benefits Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with ___. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness. Travel Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together. Additional Perks • $3,600 / Year Work from Home Meals, • $1,800 / Year Professional Enrichment (Career Development & Professional Memberships), • $1,200 / Year Lifestyle Spending Account, • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you), • $74 / Month Reimbursement for Internet, • Calm App Subscription for Mental Health & Wellness Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist. We are not working with external recruitment agencies, thanks.

As Senior Product Manager for Commercial Payments, you will help manage a multi-product roadmap, prioritize allocation of development resources, and deliver impactful features to customers across areas like commercial payments and expense management. Your passion and attention to detail will help identify and drive new capabilities to give more flexibility to our customers, while maintaining a platform with significant breadth and scale. We work ___. This role can be performed remote within the United States or from our Oakland, CA headquarters. We’d love for you to join us. The Impact You’ll Have • You’ll help shape a compelling product vision and roadmap for commercial solutions, driving alignment and seeking consensus among leadership, peers, and teams, • Directly engage in major projects, issues, and initiatives with product and engineering teams to determine approach, assess capacity, and brainstorm solutions, • Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority, • Translate operational and technical requirements into business outcomes, focusing on customer and business value and defining metrics to quantify success, • Deliver customer value iteratively, managing products through various launch phases and follow-on releases, • Act as technical advisor to educate and evangelize features with customers via meetings, presentations, and other forums, • Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects Who You Are • 5+ years in product management role designing and delivering payment solutions that have delighted customers and driven business growth, • Proven track record of end-to-end product delivery and execution, with experience taking complex products from ideation (0 →1) to launch, • Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences, • Deep expertise in the payment industry ecosystem: card brand regulations, payment networks, money movement, cards (prepaid, debit, credit), and commercial payments, • Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions, • Excellent technical acumen, curiosity, and familiarity with new technologies, API’s, programming languages, and databases, • “Roll up your sleeves” mentality to make your products successful and get things done, even when the path is unclear, • Expertise in Agile, user research, market analysis, and product lifecycle management Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $120,600 - $150,700, • Premium: $130,500 - $163,100, • Premium Plus: $141,800 - $177,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive

About Digibee Digibee is an iPaaS that scales integration workflows while reducing cost and technical debt. Rather than require specialized integration experts, Digibee lets every developer quickly build, test, deploy, govern, and monitor integrations across on-premise and cloud environments using a simple but powerful low-code interface. Founded in São Paulo, Brazil, in 2017 and headquartered in Weston, Florida, our team is widely distributed throughout the Americas. In May of 2023, Digibee closed a Series B funding round of $60 million that is intended to drive our expansion in the United States. About the role We’re looking for a hardworking, driven individual with superb energy, passion, and initiative for new business acquisition. The Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. On a typical day, you will… • New Business Development: Identify and target potential customers within the US. Generate leads through various channels, including cold calling, networking events, industry conferences, and referrals. Drive the entire sales process from prospecting to closing deals., • Consultative Selling: Understand customer integration needs, challenges, and pain points. Conduct thorough discovery sessions to gather requirements and propose tailored solutions utilizing Digibee's iPaaS platform. Position the platform's features, benefits, and competitive advantages to address customer needs effectively., • Relationship Building: Cultivate strong relationships with key stakeholders, including C-level executives, IT managers, and integration architects. Act as a trusted advisor, understanding their business objectives, and providing strategic guidance on leveraging Digibee's iPaaS platform to achieve integration success., • Sales Presentations and Demonstrations: Deliver compelling sales presentations and product demonstrations to showcase the capabilities of Digibee's iPaaS platform. Highlight its integration, scalability, security, and time-to-market advantages, tailored to each customer's specific requirements., • Proposal Development and Negotiation: Prepare and present proposals, including pricing, terms, and service agreements. Collaborate with internal teams, such as Solution Architects and Product Managers, to ensure accurate and competitive proposals. Negotiate contracts and close deals in a timely manner., • Sales Pipeline Management: Effectively manage and track sales opportunities in the CRM system. Forecast sales projections, monitor the sales pipeline, and provide regular reports to sales management. Continuously update and maintain customer information and activities in the CRM., • Market and Competitive Analysis: Stay up-to-date with industry trends, competitor offerings, and market dynamics related to iPaaS and integration solutions. Leverage this knowledge to position Digibee's iPaaS platform effectively and differentiate it from competitors., • Relevant experience in quota-carrying in a fast-paced and competitive market with a focus on closing net new logos, • Previous experience in enterprise software sales, preferably in the iPaaS or integration space., • Strong understanding of integration concepts, APIs, and cloud technologies., • Proven track record of meeting or exceeding sales targets., • Demonstrated ability to open new accounts and run a complex sales process, • Excellent communication, presentation, and negotiation skills., • Self-motivated, goal-oriented, and able to work independently., • Ability to build and maintain strong customer relationships. Location United States / Remote Our culture We believe in a highly collaborative work environment in order to foster constant development and exchange between teams. We encourage learning, sharing knowledge, and using new technologies to create disruptive ideas - we want to create something great together! At Digibee, we know it's our people who make the difference. We embrace and value diversity and are dedicated to encouraging a supportive and respectful culture in our community. We are interested in every qualified candidate eligible to work remotely in the country of this job posting. However, we are not able to sponsor visas for this position.

Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Location: Washington D.C The Customer Success Engineer (CSE) acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. This highly technical role needs to coordinate and strategize across several functions to enable customers to realize continuous value. CSEs must be data-driven to drive efficiency in communicating with all federal and public sector customers. The CSE must be ready to engage with various technical functions within an organization while also being able to demonstrate the value of Cribl in business discussions with company executives. The goal is to help our customers become successful and enthusiastic Cribl champions throughout the customer journey. As An Active Member Of Our Team, You Will… • Act as a trusted/strategic advisor for customers, driving the entire Customer Success lifecycle from onboarding to expansion, • Become the trusted Cribl product expert as customers build out observability pipelines to transform data in their organization, • Establish and maintain relationships with stakeholders and senior management to drive success plans and KPIs at our largest customers, • Communicate effectively to our tech touch customers utilizing our customer success platform to automate our ability to respond using data-driven metrics, • Drive continued and expanded value by expanding usage of existing use cases and identifying new use cases, teams and data sources to reduce, enrich, and route data, • Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer, • Keep our customers healthy in their customer journey with Cribl to realize value with their purchase and continue to grow as a customer, • Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization, • We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success and empathy for customer outcomes and value, • Experience with Federal or Public Sector organizations., • Local to the greater Washington D.C. area, • GovCloud or FEDRAMP Experience, • Customers first, always mindset with great communication and relationship management skills that can manage customer expectations with empathy., • Customer facing presentation history in program reviews or similar events, • Direct experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle, • Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes, • Quick learner with good technical and problem-solving skills Bonus Points/Preferred Qualifications: * • Direct experience with Cribl products or the Administration of Data Engineering platforms (Splunk, Elastic, Datadog, Snowflake, etc.), • Solid technical understanding of managing customers through Customer Success Platforms such as GainSight, • Working knowledge of major cloud providers (AWS, Azure, GCP), • Good jokes, or maybe better, bad jokes, • Must be able to obtain a US Security Clearance Salary Range ($110K - $180k) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. #LI-JK1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at ___.

AssistRx is a leading healthcare technology and services company dedicated to accelerating patient access to specialty therapies. Through our integrated technology platforms and patient support solutions, we partner with pharmaceutical manufacturers, specialty pharmacies, and healthcare providers to remove access barriers, optimize therapy initiation, and improve long-term patient outcomes. Our Strategic Account Management team plays a critical role in ensuring our manufacturer partners realize full value from AssistRx’s solutions through strong relationships, operational excellence, and data-driven decision-making. The Manager, Strategic Account Management is a senior, client-facing leader responsible for driving account growth, retention, and operational performance across a portfolio of pharmaceutical manufacturer partners. This is a hybrid individual-contributor and people-leader role, requiring deep expertise in pharmaceutical brand operations, HUB services, and specialty pharmacy workflows. You will serve as a trusted strategic advisor to manufacturer brand teams while leading and developing a high-performing account management team. This role requires strong technical acumen, analytical rigor, and the ability to translate complex data and operational insights into actionable strategies for both clients and internal stakeholders. • Serve as the primary strategic partner for assigned pharmaceutical manufacturer accounts, ensuring alignment between client objectives and AssistRx solutions., • Build and maintain executive-level relationships with pharmaceutical brand teams, HUB leadership, and specialty pharmacy partners., • Proactively identify growth opportunities, solution expansion, and risk mitigation strategies across the client portfolio., • Lead client business reviews, performance discussions, and strategic planning sessions using data-driven insights., • Own and manage key account KPIs, including:, • Revenue retention and expansion forecasting, • Account profitability and resource optimization, • Accounts receivable performance and issue resolution, • Analyze operational and financial data to identify trends, risks, and opportunities for improvement., • Partner cross-functionally with Operations, Product, Technology, Finance, and Compliance teams to resolve complex client issues and escalations., • Directly manage and develop a team of 5–6 Strategic Account Managers., • Set clear performance expectations, coach team members, and drive accountability to KPIs and service standards., • Lead hiring, onboarding, training, performance evaluations, and career development for direct reports., • Foster a collaborative, solutions-oriented team culture focused on client success and continuous improvement., • Champion new ideas, process improvements, and innovative approaches to enhance client experience and operational efficiency., • Translate client feedback and market insights into actionable recommendations for internal teams., • Thrive in a fast-paced, high-growth environment while balancing multiple priorities and stakeholders., • Bachelor’s degree from an accredited four-year institution or equivalent professional experience., • 7+ years of experience in strategic account management, client strategy, or consultative sales roles., • Demonstrated experience working with pharmaceutical manufacturers, HUB services, and/or specialty pharmacy operations., • Proven ability to manage complex client relationships and deliver measurable business outcomes., • Strong analytical and problem-solving skills with the ability to interpret data and drive strategic decisions., • High level of technical proficiency, including advanced use of Microsoft Office tools (Excel, PowerPoint, Project, Visio)., • 3+ years of people management or supervisory experience., • Experience supporting enterprise-level pharmaceutical clients in a technology-enabled services environment., • Strategic thinking with strong business and financial acumen, • Executive-level communication and presentation skills, • Ability to influence without authority across cross-functional teams, • Comfort navigating ambiguity and complex stakeholder environments, • Passion for client success, operational excellence, and team development, • Supportive, progressive, fast-paced environment, • Competitive pay structure, • Matching 401(k) with immediate vesting, • Medical, dental, vision, life, & short-term disability insurance, • Opportunity to impact patient outcomes through data-driven healthcare technology., • Collaborative and mission-driven culture that values innovation and continuous learning., • Access to cutting-edge cloud technologies and modern data engineering tools., • Competitive compensation, comprehensive benefits, and career growth opportunities AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

As a Sr. CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. • 5+ years experience in a CSM capacity, with 6+ yrs. experience in an enterprise SaaS product support environment, • Strong experience with building and developing long-lasting executive-level relationships (including with CISO’s and CIO’s) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers), • Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative, • Soft skills oriented towards developing and retaining a customer’s trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response), • Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer’s investment, • Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally, • Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage, • Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals, • Previous experience with Internet and networking technologies and products, including email security products, • Well versed with using case management systems and CRM’s (e.g., SFDC / JIRA), • Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Value Realization: • Serve as the ‘voice of the customer’ and provide internal feedback on how we can better serve them to maximize customer value and retention., • Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion., • Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Product Knowledge: • Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score., • Educate customers on the most relevant features and functionality related to their specific requirements. Relationship Building: • Understand your customer’s industry trends, business challenges with email security, and current and potential use cases for Abnormal., • With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives., • Develop and nurture Abnormal Security champions within your customer’s organization who advocate for the platform based on their positive experience. Account Success Planning: • Engage customers’ senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals., • Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics)., • Proactively monitor customer health to reach out to customers before risks or issues, • escalate and identify remediation options. Cross Functional Collaboration: • Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: • Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer’s advanced reporting needs based on repeated case escalations., • Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. #LI-MC2

Do you have what it takes to drive and maximize customer success for our unique products? As part of our Customer Experience team, you will play a pivotal role in enabling and increasing the adoption of NavVis’ hardware and software within our customer base while ensuring customer success. The exciting opportunity to leverage your skills in order to equip our customers to tap into the full potential of our solutions awaits you! With a deep understanding of our reality capture system, you will oversee the customer onboarding process and support them throughout the adoption cycle to ensure they achieve the best possible results. • Act as the trusted advisor for key accounts, building and maintaining strong relationships, synthesizing their business needs, and communicating these insights across internal stakeholders, • Conduct regular high-touch customer activities, such as calls, service reviews, and enablement sessions, to deepen engagement and ensure satisfaction, • Proactively identify opportunities to increase adoption, usage, or growth within assigned accounts, • Oversee the onboarding process, ensuring smooth early adoption and guiding customers toward achieving measurable success, • Serve as the primary escalation point for customer issues, coordinating with internal and external teams to resolve them effectively, • Track and report on key account health metrics, and lead initiatives to address risks or drive improvements, • Communicating effectively at all levels of the organization, keeping stakeholders informed, • A Bachelors or Masters degree in Geosystems, Engineering or Computer Science will help you easily understand our technology, • 3+ years of experience in B2B customer success, account management, or consulting., • Proven track record of building trusted relationships with B2B clients and delivering measurable business value, • Familiarity with the technology, geospatial, or AEC industries (experience at leading industry companies is a plus), • Exceptional organizational, interpersonal, and communication skills to foster strong team dynamics and build trust with both internal and external stakeholders, • Willingness to travel to build deeper relationships and address customers' technical needs Your recruiting partner for this role is Johnny (he/him). You can expect to go through a screening call, and up to 3 rounds of interviews, where we would love to discover your passion and interests, introduce you to who we are and what drives us, and finally understand how we can potentially add value to each other's growth. At NavVis, you’ll thrive in an environment that values collaboration, innovation, and growth. We offer: • It's important to take a break from work! We offer 15 days of vacation and 11 public holidays., • We offer flexible working hours and a hybrid work setup, enabling you to plan your work around your life, and not your life around work!, • A competitive compensation package that values the skills and experience you bring, • A competitive health/ vision/ dental insurance, • Up to $4500 USD employee referral bonus, • 401k matching up to 4%, • 5 days of paid sick leave, • Paid Parental Leave. We derive our strength from our diversity. NavVis’ unwavering commitment to fostering an inclusive and diverse workplace has laid the foundation for our incredible growth. We thrive on the collective strength of our people who come from diverse backgrounds. We respect and value every experience associated with race, gender identity, sexual orientation, nationality, religion and disability. We do not discriminate on the basis of any of these, or other identities, and strongly encourage everyone to apply. Together with you, we build NavVis! If you need assistance at any stage of the recruiting process due to a disability, please reach out to your recruiting partner(s) for this position.

While candidates in the listed location(s) are encouraged for this role, candidates in other US locations will be considered. #LI-REMOTE As a Sr. Solutions Engineer on the Digital Natives team, you will work with the leading data engineering, data science & ML teams in the market to push the boundaries of what big data architectures are capable of. Reporting to the Field Engineering Manager, you will collaborate with strategic customers, product teams, and the broader customer-facing team to develop architectures and solutions using our platform and APIs. You will guide customers through the competitive landscape, best practices, and implementation; and develop technical champions along the way. We are looking for high technical aptitude individuals with a deep sense of ownership and a desire to help customers ship solutions at production scale. Ideal candidates are deeply curious, capable of operating with confidence in ambiguous situations, and are extremely adaptable. The impact you will have: • You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems., • Drive technical discovery and solution design, focusing on winning competitive deals and accelerating time-to-value in strategic accounts., • Continuously research & learn new technologies and their implementations on Databricks, • Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications, • Collaborate with your fellow Solutions Architects, using your skills to support each other and our customers, • Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community., • Work closely with account executives to create and execute account penetration strategies, focusing on winning technical decision-makers and building new customer champions., • Build trusted advisor relationships with senior and executive stakeholders by articulating the business value of Databricks in clear, outcomes-driven terms. What we look for: • 4+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role, • Experience building distributed data systems, • Comfortable programming in, and debugging, Python and SQL, • Have built solutions with public cloud providers such as AWS, Azure, or GCP, • Expertise in one of the following:, • Data Engineering technologies (Ex: Spark, Hadoop, Kafka), • Data Science and Machine Learning technologies (Ex: pandas, scikit-learn, pytorch, Tensorflow), • Strong executive presence with the ability to influence C/VP-level stakeholders and align technical solutions to strategic business priorities., • Available to travel to customers in your region, • [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research), • Nice to have: Databricks Certification NOTE: If your experience isn’t a perfect match for the job description, but you feel like you’re a good fit for the role, apply. We want to work with smart, passionate, people who are good at their job, and, a lot of times, those people have non-linear career paths.

The Customer Success Manager (CSM) owns the success of a portfolio of Enterprise and Growth ClearPoint customers. The job is not to host meetings or run a checklist of touchpoints. The job is to deeply understand what each customer is trying to accomplish—their real goals, not just the ones on the contract—and to help them get there. We see ourselves as expert coaches and advisors. Our customers should walk away from every interaction smarter, more confident, and better positioned to be the hero inside their organization. That sometimes means saying no, pushing back, or redirecting a request that won’t actually serve them. It always means showing up as a partner who knows the work, not a vendor managing an account. This is also an AI-first role. You will work side-by-side with Agency’s Kai, our AI teammate, and we expect you to use AI as the default lever for any repeatable workload—prep, research, drafting, analysis, follow-up. Your time should go to the high-judgment work that actually moves customers forward. You will partner closely with Customer Success Engineers (CSEs) on technical projects and operate at both the tactical and strategic levels. Exceptional communication, judgment, and relationship skills are required. So is comfort with ambiguity—the ground shifts often here, and you need to keep up. • Develop a deep understanding of what each customer is trying to accomplish—the goals on the contract and the goals behind them—and build the plan to help them get there., • Act as an expert coach and advisor: bring strategy execution expertise, ClearPoint expertise, and a clear point of view to every customer conversation., • Push back, redirect, or say no when a customer request won’t actually serve their goals. Help them see what they’re missing, not just give them what they ask for., • Run structured business reviews with customers when they add value—not on a fixed cadence for their own sake. The format should serve the relationship, not the calendar., • Manage onboarding and adoption; coach customers on the structure and habits that will compound value over time., • Own renewals, expansion, and customer satisfaction—watching for both positive and negative trends and turning insights into action., • Use Agency and other AI tools as the first lever for any repeatable workload. Continuously raise the floor on what AI handles so your time goes to high-judgment work., • Provide structured feedback to Product on what customers need; partner cross-functionally with Sales, Marketing, and Product as the voice of the customer., • Contribute to the strategic direction of the team by leading or participating in internal initiatives., • Bring a team-first attitude, a can-do spirit, and high standards every day.This job description is not a comprehensive list of duties. Responsibilities and activities may change at any time, with or without notice—often quickly.We are moving away from traditional CSM metrics like seat counts, ticket volume, and number of QBRs hosted. Those are inputs. We care about outcomes:, • Strategic Coaching: Customers see you as an expert advisor on their strategy execution, not as a software contact. They bring you the hard problems, not just the support tickets., • Onboarding: Customers reach first value quickly and feel heard along the way. You set expectations clearly and protect timelines., • Adoption: Customers realize quantifiable value from ClearPoint and adopt new features as they ship. You can point to the evidence., • Retention: Your customers renew, and they renew because they want to - not because switching is hard., • Expansion: You grow account revenue by helping customers do more, not by pushing them., • AI Leverage: You consistently demonstrate that AI is multiplying your output. Your portfolio is larger, your responsiveness is faster, or your insights are sharper with AI., • We Care About The Customer: A time you made your customer the hero, where they walked away looking smart to their organization because of how you showed up. We are partners, not vendors., • We Play To Win: A time you held yourself or your team accountable for great work, and what you did when the bar wasn’t being met., • We Are Passionate: A time you worked hard, got stuff done, and still made the work fun. Bonus if you can describe a culture you helped build, not just lived in., • We Are Exceptionally Open: A time you flagged a problem early, asked the awkward question, or surfaced something uncomfortable instead of letting it sit., • We Are Welcoming: A time you helped build an environment where people with different backgrounds or perspectives could do their best work., • Hungry. You want the work. You want to learn. You want to be good at this, • Humble. You ask questions, you take feedback, and you don’t pretend to know things, • Fast. You move quickly, write clearly, and don’t need a lot of structure to make progress, • Comfortable with ambiguity. Priorities shift, processes change, and that’s okay, • Direct. You say what you think, you push back necessary, and you don’t hide bad news, • AI-fluent or AI-curious. You already use AI in your day-to-day, • Clear communicator. You write well, you listen, and you can explain things well, • Organized. You can juggle a big task list and prioritize without dropping balls, • Curious. You read. You poke at the edges. You want to understand why, not just what, • 2–5 years in Account Management or SaaS Customer Success required., • Customer-facing experience at a subscription technology company required., • Working fluency with Microsoft Office Suite required., • Bachelor’s degree, or seven years of relevant work experience, preferred., • Background in strategy or performance management preferred., • Hands-on experience using AI tools (Claude, ChatGPT, Agency, Copilot, custom agents, etc.) in a professional context preferred., • Experience working with local government customers preferred., • $70,000 - $90,000, • Performance-based bonus program, • Competitive salary commensurate with your experience, • Performance-based bonus program, • 100% paid health insurance & dental insurance, • 401(k) program, • Open vacation policy, • Professional development, training, and mentorship programs, • Chance to get in on the “ground floor” of a tech company with startup energy, • Ability to make a difference from day one, • Fantastic colleagues and customers, • Employee referral bonuses to encourage the addition of great new people to the team, • Team events and offsite retreats, • Company organized volunteer days, • Candidates must live within ~100 miles of Arlington, VA and lives in the following states: VA, DC, MD, PA., • Employment is contingent upon successful completion of the I9 Federal work authorization verification. We don't offer visa sponsorship or work permits. Please read this posting carefully, visit our website, learn about us, and then apply. To be considered, please fill out the form and attach your resume. We needed someone yesterday, and we are excited to grow our team, so if you're a good fit, expect this process to move quickly. Pre-Employment Background Checks All offers of employment are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary and may include: Social Security Verification, Criminal History, Credit History, Personal and Professional References, social media, Prior Employment Verification, Educational Verification, and Motor Vehicle Records. ClearPoint reserves the right to modify this policy at any time without notice. EEO Statement ClearPoint Strategy provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply. Physical Requirements This is sedentary work requiring typing and other and repetitive motions. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels. Visual acuity is required for operation of a computer and for observing general surroundings and activities. The worker is not subject to adverse environmental conditions.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle., • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $108,375 - $232,200 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary: We are seeking a highly analytical and collaborative Manager to support and grow our Analytics team. This role requires strong technical skills in data analysis along with the ability to manage projects and support cross-functional teams. The ideal candidate will have experience mentoring analysts, managing business-critical requests, and contributing to a scalable data foundation that drives decision-making. This individual will play a key role in promoting efficiency, consistency, and innovation across our Analytics team. Why you'll love working here: • Our work makes a difference. We are a highly motivated team of specialists on a mission to improve the U.S. healthcare system for over 5 million members., • We value diverse perspectives. We bring our full, authentic selves to a culture that values high performance and genuine connection., • We are scaling fast. We are a rapid-growth organization with a strong financial outlook, affording stability while paving the way for innovation and creativity at every turn. Key Responsibilities: Team Support&ProjectManagement • Help set and track priorities, ensuring delivery of key analytics projects aligned with business goals., • Support the adoptionof analyticsbest practices and tools through training sessions and knowledge sharing., • Contribute to the execution of data analytics initiatives that align with business needs., • Collaborate on the development of scalable processes for data collection, analysis, and reporting., • Identifyareas for improving efficiency through process improvements, automation, and better data practices., • Conduct data modeling and analysis to generate insights that inform business strategy and process improvements., • Translatecomplexanalytical findings into clear, actionable recommendations using visualizations and presentations., • Partner with product managers, business leaders, and clients to understand analytics needs and prioritize requests accordingly., • Proactively manage and foster stakeholder relationships by acting as a strategic, consultative advisor with a keen understanding of businessobjectives., • Ensure adherence to company compliance standards, including reporting any noncompliance., • Support the development and implementation of quality controls and departmental standards to satisfy organizational and regulatory requirements., • Participate in internal training sessions to support continued learning and development., • Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Qualifications & Experience: • 4-6years of experience in data analytics, business intelligence, ora relatedfield., • Experience in PBM, health plans, healthcare, or Medicare., • Familiaritywith pharmacy claims data, medical claims data, and client reporting metrics., • Expertisein SQL, Python, or R for data analysis, with strong coding hygiene and documentation practices., • Ability to perform complex analyses and synthesize findings into business insights., • Track recordof partnering closely with internal and external stakeholders to provide consultative analytics support, proactively advising on business opportunities., • Workingknowledge of data engineering fundamentals and working with cloud-based data warehouses (e.g., Snowflake,BigQuery, Redshift)., • Proven ability to prioritize and manage multiple projects in a fast-paced environment., • Excellent communication and stakeholder management skills, with the ability to present complex data insights to executives. Preferred Qualifications: • Experience working in large-scale, high-growth organizations., • Knowledge of machine learning or advanced statistical modeling techniques., • Familiarity with Agile project management methodologies., • Master's degree inComputer Science, Actuarial Science, Statistics, Economics,ora related field. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

We are adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients. The Company Munich Re America Services (MRAS) is a shared service organization that delivers services to all Munich Re US P&C Companies and other group entities. As a member of Munich Re's US operations, we offer the financial strength and stability that comes with being part of the world's preeminent insurance and reinsurance brand. Our risk experts work together to assemble the right mix of products and services to help our clients stay competitive - from traditional reinsurance coverages, to niche and specialty reinsurance and insurance products. The Opportunity Future focused and always one step ahead! Digital solutions and digital platforms are the key drivers for future growth. The Realytix Zero is a worldwide scalable Automated Underwriting Technology Platform comprising of rules and pricing engines to digitize & automate the underwriting of single risk business based on self-configuration for our business owners. The highly motivated team consists of colleagues with a broad range of know how - Underwriters, IT Developers, Pricing experts, Actuaries, IT Platform Architects and Data Engineers apply agile methodologies. The Realytix team was built in the German headquarter in Munich and has grown further internationally in US. The Customer Success Manager is expected to assure and support high quality product implementation including analysis & reporting and support the execution of market strategies to fortify the overall product strategy in the North American region. This role will consult with our internal and external clients in the digitization of new or existing insurance or reinsurance products. The incumbent will support the business development and gather requirements for new platform features from the business and client perspective. The individual is expected to be able to influence technological platform developments and communicate those actively both internally and externally. Responsibilities • Lead the development and continuous enhancement of the US customer success strategy, ensuring alignment with business goals and client expectations., • Own end-to-end client onboarding, including discovery workshops, requirements capture, solution design, platform configuration, UAT coordination, go-live readiness, and post-launch stabilization., • Establish and maintain proactive mechanisms for monitoring customer satisfaction, identifying trends, and implementing data-driven improvements., • Independently manage and deliver complex implementation projects, from PoC workshops through full deployment, ensuring superior client experience and timely execution across multiple stakeholders., • Identify and pursue strategic business opportunities with existing clients, acting as a key relationship manager across internal and external stakeholders (Insurers, MGAs, Munich Re Group Companies)., • Lead initiatives to digitize underwriting workflows by translating business rules, pricing logic, and operational requirements into scalable platform configurations and implementation plans., • Collaborate with Business Development (BD) Managers to co-develop tailored client value propositions, taking ownership of sales pitch preparation and delivery, and driving client engagement strategies., • Serve as a strategic advisor to clients during implementation and operational phases, proactively identifying opportunities to scale business volume and improve platform utilization., • Monitor and analyze the effectiveness of sales strategies, providing actionable insights and recommendations to BD Managers based on implementation outcomes and client feedback., • Demonstrate deep understanding of platform capabilities, bridging business and technology perspectives to influence platform development and innovation., • Actively lead cross-functional collaboration with client teams (e.g., Underwriting, Actuarial, Contract Writers), supporting BD strategy execution and contributing to the success of the Americas Team., • Facilitate knowledge exchange with innovation and product development teams across the Munich Re ecosystem to bring forward relevant solutions., • Champion client-centric feature development, acting as the voice of US customers within the broader Realytix Customer Success Team and influencing product roadmap decisions., • Work directly with engineering and client IT teams on technical topics such as API requirements, data mapping, configuration logic, defect triage, release readiness, and production issue resolution. Qualifications Successful candidates will possess the following skills/capabilities: • Understanding of underwriting principles in Non-Life (treaty or facultative) to understand product concepts for Digital & Automated Underwriting, • 5+ years of relevant experience in Underwriting, Software Development, Project Management skills within the insurance, InsurTech or a similar technical delivery role., • Working knowledge and solid understanding of different insurance or reinsurance pricing approaches and components., • Prior experience in software development, QA, solutions architecture, implementation engineering, or a similar technical delivery role., • Experience translating business requirements into technical specifications and platform configurations, • Experience working with APIs, data mapping, integration requirements, and testing, • Ability to troubleshoot complex implementation issues with engineering and client IT teams, • Experience with SaaS platforms, workflow systems, or rules/pricing engines, • Self-starter with a strong bias for action and ability to manage competing priorities, • Excellent networking, communication, influencing without authority and stakeholder management skills, • Customer-service and relationship-oriented., • Familiarity and interest with the technology space and IT platforms, • Bachelor's Degree or equivalent work experience preferred, • Willingness to work with teams distributed across different time zones and continents, • Willingness to travel around 10% The Company is open to considering candidates in New York City, NY. The salary range posted below applies to the Company's NYC location. The base salary range anticipated for this position is $115,600- $169,500 plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). The salary estimate displayed represents the typical salary range for candidates hired in this position in New York. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range. We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits: • Two options for your health insurance plan (PPO or High Deductible)., • Prescription drug coverage (included in your health insurance plan)., • Vision and dental insurance plans., • Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary., • Short and Long Term Disability coverage., • Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children)., • Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity). In addition to the above insurance offerings, our employees also enjoy: • A robust 401k plan with up to a 5% employer match, • A retirement savings plan that is 100% company funded., • Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries., • Eligibility to receive a yearly bonus as a Munich Re employee., • A variety of health and wellness programs provided at no cost., • Paid time off for eligible family care needs., • Tuition assistance and educational achievement bonuses., • A corporate matching gifts program that further enhances your charitable donation., • Paid time off to volunteer in your community. At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-MB1 ___ Save job

WHO WE ARE: The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning. Job Summary: The Assistant Vice President(AVP), Individual Givingis a senior fundraising leader responsible for driving transformational philanthropy, overseeing a high-performing regional team of frontline fundraisersfocused onsecuringmid-level and major gifts, and managing a personal portfolio ofkeymajor gift prospects.This roleis responsible fordriving donor acquisition, engagement, and pipeline development to support portfolios and sustained revenue growth.Thisleader plays an essential rolein advancing a five-year,$1 billioncomprehensive campaign. Reporting to the Vice President, Individual Giving, the AVP ensures alignment with the organization'sstrategicplan, strengthens national and international fundraising strategies, and cultivates a culture of excellence, collaboration, and accountability across the team. Main Responsibilities: * Lead aregionally basedfrontline teamof 9-10 professionalsfocused on mid-level and majorgiftsdonors to ensure revenue goals. * Providestrategic direction, performance management, and professional development forthe frontlineteam while managing asmallportfolio of prospects. * Serve as a strategic advisor to the VP, Individual Giving, providing insights on regional fundraising performance, donorengagementand opportunities for growth. * Partner with the Prospect Management and Research team to review andoptimizedonor portfolios quarterly, ensuringstrategicalignment with organizational priorities and donor capacity. * Collaborateclosely with senior leadership, cross-functional partners, and key stakeholders,toensurecompelling cases for support and integrated fundraising strategies. * Apply data analytics and philanthropic trends to evaluateperformance anddrive fundraisingstrategy. * Partner with internal teams-includingexecutive and regional leadership,prospect research, marketing-communications, donor relations, finance, and legal-to execute coordinated, donor-centered fundraising initiatives. * Work cross-functionally with annual fund, direct marketing, executive directors, and peer-to-peer teams to ensure a seamless donor experience and support giving progression. * Use data analytics and philanthropic trends to increase revenue, evaluate portfolio performance, and inform fundraising strategies. * Assistinthedevelopmentand implementation of structured stewardship programs in collaboration with Donor Relations to enhance donor retention and deepen engagement. * Lead by example, developing the skills and success of direct reports while fostering an inclusive, high-performance culture. * Personally manage a portfolio of donors and prospects, guiding them through all stages of the donor lifecycle. What we're Looking For: * 10 years of demonstrated and relevant fundraising experience (including 6 years ofdirectteam leadership and supervision) with advanced understanding of prospect qualification, cultivation, solicitation, and stewardship. * Record of leadership and accomplishment in fundraising including campaign planning and execution, pipeline development, andrevenue generation across multiple marketsat the major giftsand mid-level. * Able to assess staff talent, mentor, and train others toward a shared vision,providingstrategic guidance to ensure staff meet their designated revenue and activity goals. * Proven ability to manage broad and technical fundraising campaigns, collaborating effectively with staff and volunteers to secure individual gifts. * Demonstrated success in coaching staff to higher levels of gift closure and performance and guiding leadership staff through portfolio management, holding reporting and non-reporting staff accountable toidentifiedrevenue and donor targets. * Experience developing and monitoring budgets andtargets,as well asassessing and adjusting team portfolios to ensure goals are met. * Proven nonprofit leadership experience with increasing responsibility, successfully driving5,6and 7-figure gifts. * Advanced CRMexpertise,leveragingdata analytics to drive decision-making and train teams on data-driven fundraising strategies. * Extensive experience managing geographically dispersed teams, in remote and hybrid environments, overseeing both revenue generation and project execution. * Track recordof implementing innovative fundraising strategies that drive engagement and revenue growth. * Strong ability to perform under pressure, handle criticism professionally, and consistently meet fundraising commitments. * Exceptional project management, strategic planning, and negotiation skills to drive effective resource allocation andoptimizefundraising outcomes. * Field-based role requiring 30%+ travel, including events, training, regional meetings, and organizational gatherings. Location Requirements * Remote - Flexible Location * Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships. Compensation | Benefits: The estimated hiring compensation range for this role is $175,000-185,000. Final offers will be based on the candidate'sgeographic location, consider career experience and may vary from this range due to these and other factors. You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees. Your benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Commuter Benefit Plan; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings. Not to mention, you will join an incredible mission focused team of people! We're committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths - whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey. This position is classified as Leader - Leading Leaders. The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS. APPLICATION INSTRUCTIONS: We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application! Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our ___.

Great benefits. Competitive pay. We know these are some of the things people look for in a job. If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you. When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as: • A flexible hybrid work schedule (three days in the office, two days' work from home), • Full medical, dental, and vision coverage for both teammates AND family members, • Competitive pay and performance incentives, • A fun, mission-focused, and collaborative team environment A mission that matters is just the beginning, so if you're ready to get started, we're ready for you. The Wounded Warrior Project (WWP) Website Administrator II oversees all aspects of the website, from change coordination and control, development, website security, and governance. The Website Administrator II will be the central coordinator for all website input and will work with other team members to create and implement website content types, design, and architecture that meets business objectives and user needs. DUTIES & RESPONSIBILITIES * Lead the comprehensive management of the WWP website to include any changes and development. * Collaborate with internal and external stakeholders to gather requirements, coordinate priorities, and plan additions and changes to the website. Ensure effective communication and alignment of goals to meet business objectives. * Design and plan technical solutions that align with business requirements. Evaluate and recommend appropriate technologies, platforms, and frameworks to optimize the website's functionality and user experience. * Oversee the Umbraco CMS platform and other content management systems (CMS). Ensure smooth operation, maintenance, and customization of the CMS solutions to meet WWP's specific needs. * Monitor WWP web-based systems for availability, uptime, and performance. * Ensure that websites are optimized for performance, search engine optimization (SEO), and accessibility. * Review and execute ongoing web support requests and respond to the administrative needs of users. * Process daily requests for changes and adhere to the WWP's Change Control Process. * Develop reports, dashboards, and processes to continuously monitor data quality and integrity. * Write clean, scalable code using .NET programming languages. Gather functional and technical requirements for web projects to ensure compliance with coding standards and best practices. * Define website objectives by analyzing user requirements and system features and functionality. * Work with various functions and end users to identify, document, and communicate standard business processes relating to WWP websites. Support users to develop documentation and assistance tools. * Compare advantages and disadvantages of custom development and purchase alternatives and work with leadership to identify system solutions. Leverage comprehensive understanding of website products and platforms to provide relevant adoption and technical recommendations for solutions and enhancements customized to WWP's business needs. * Work with the IT trainer to develop and update training plans, materials, and documentation for users. Coordinate new user and ongoing training sessions. * Develop a trusted advisor relationship with business partners, key stakeholders, and executive sponsors to closely align website activities with the business strategy and realize the full potential of their web solution. * Maintain current job knowledge; research new web technologies and software products, read professional publications, and participate in educational opportunities and with professional organizations as appropriate. * Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles. * Other related duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES * Demonstrated proficiency in HTML, CSS, JavaScript, or other programming languages. * Strong collaboration skills. Demonstrated ability to work effectively as a teammate, identify and resolve problems, and accomplish goals and objectives. * Demonstrated understanding of deployment, security, authentication, and data protection principles. * Strong project management skills. Demonstrated ability to drive projects to successful outcomes, providing excellent customer service to ensure project success and client satisfaction. * Strong working knowledge of professional web development with sites using a CMS. * Demonstrated understanding of ASP.NET, .NET, MVC, and Microsoft Visual Studio. * Demonstrated proficiency in SQL database queries and stored procedures. * Strong analytical and problem-solving skills with the ability to analyze information to identify problems. * Demonstrated understanding of DNS and domain name management. * Demonstrated understanding of single sign-on, REST APIs, and integration technologies. * Strong understanding of SEO and analytics. * Ability to adapt quickly to changing priorities and manage multiple deadlines within a fast-paced, changing environment. * High energy level. Self-starter; willing to take initiative. * Demonstrated ability to exercise confidentiality and good judgment when working with sensitive issues. * Excellent verbal and written communication skills. Exceptional interpersonal skills. Demonstrated ability to effectively communicate with users from diverse skill levels. * Unequivocal commitment to the highest standards of personal and business ethics and conduct. * Mission-driven, guided by core values, and a pleasure to work with. EXPERIENCE Requirements * Five years of website administration, website development or implementation of websites. * Three years of experience developing professional websites using .NET framework. * Three years of experience working with a CMS. * Two years of experience working with SQL. * Experience working with REST APIs and testing tools such as Postman. Preferences * Three years of experience working with software and hardware vendors. * One year of experience with Salesforce integrations and Azure website hosting. * Experience with content delivery networks (CDNs). * Experience with Umbraco CMS and Umbraco Forms. * Experience with accessibility testing tools (e.g., screen readers) and WCAG standards. EDUCATION Requirements * Bachelor's degree in computer science, information systems or related field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree. Preferences * None. CERTIFICATIONS & LICENSURE Requirements * None. Preferences * None. WORK ENVIRONMENT/PHYSICAL DEMANDS * General office environment; temperature controlled. * Sitting for extended periods. * May require lifting/carrying items up to 20 pounds. * Up to 10% travel. We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program and Bereavement Leave. For Chicago, IL Applicants: The estimated hiring range for this position is between $98,918 - $123,648 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For Washington, D.C. Applicants: The estimated hiring range for this position is between $103,219 - $129,024 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For New York Applicants: The estimated hiring range for this position is between $107,520 - $134,400 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. *ca-ml #LI-HYBRID Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law. Please note: Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."

Project Manager II - Veeva Vault Clinical (CTMS & eTMF) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities If you're a Veeva Vault expert who thrives at the intersection of clinical operations, systems, and governance, this is a high-visibility opportunity to take ownership of CTMS and eTMF operations post-go-live within a leading sponsor environment. This role sits within the Clinical Trial Capabilities Business Support Model, blending hands-on operational ownership (50%) with strategic program support (50%)-ideal for someone who understands both the technical backbone of Vault Clinical and the real-world execution of clinical trials. * Direct impact on enterprise-wide CTMS & eTMF operations * High exposure to Clinical Operations, R&D Quality, and IT leadership * Ownership of post-go-live system governance and optimization * A chance to operate as a true SME and trusted advisor in a complex, matrixed environment Operational Ownership & Centralized Support * Serve as the primary business-facing owner of Vault Clinical in production * Provide centralized support and guidance to Clinical Operations and key users * Act as the escalation point for system and process issues, driving resolution across cross-functional teams Governance, Compliance & Inspection Readiness * Ensure inspection-ready documentation with strong change control and configuration management * Support and maintain data governance processes * Manage and triage change control intake from a business perspective Change, Release & Lifecycle Management * Partner with Clinical Systems and IT on impact assessments and controlled changes * Ensure alignment between system functionality and business processes * Lead release readiness activities (training, communications, SOP updates) Stakeholder Partnership & Enablement * Act as a trusted advisor and SME to stakeholders across Clinical, Quality, and Systems * Develop and deliver training, job aids, and operational guidance * Coordinate with vendors and FSP partners, ensuring clear accountability and oversight Program Support * Support Program Leads and Business Process Owners (BPOs) through workshops and execution of key initiatives * Contribute to continuous improvement and optimization efforts across Vault Clinical * 5+ years supporting GxP-regulated clinical systems, with deep expertise in CTMS and/or eTMF * Veeva Vault SME - strong understanding of both front-end usage and back-end configuration * Proven experience in post-go-live system support, governance, and centralized operating models * Strong (3+ years) project management background in clinical research, including: * Study oversight, timelines, and deliverables * Vendor and budget management * Issue identification and resolution across trial operations * Experience integrating Veeva Vault within clinical programs * Demonstrated ability to influence cross-functional stakeholders in a matrixed environment * Deep understanding of GxP compliance, risk identification, and data integrity * Ability to translate complex system challenges into practical solutions * Clear grasp of system governance vs. operational execution * Confident decision-making with appropriate risk escalation This is not a passive support role-this is a hands-on, strategic ownership position for someone who knows Vault Clinical inside and out and wants to shape how it operates at scale. If you're ready to step into a high-impact SME role within a sponsor-dedicated model, let's connect! At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $95,000.00 - $175,700.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Exciting Opportunity at MSK:Senior Principal Enterprise & Solution Architect At Memorial Sloan Kettering, the Senior Principal Enterprise & Solution Architect plays a critical role in shaping enterprise transformation through data, analytics, and AI.Reporting into theChief Data & Analytics Officer, this role willpartnerclosely with executive leaders, thisrole evaluates organizational readiness, surfaces strategic opportunities, and helps define a clear, actionable path forward for the enterprise. Combining hands-on assessment work with executive-level storytelling,you'lltranslate complex insights into clear, persuasive narratives. Your work will inform high-stakes decisions, align diverse stakeholders, and help advance MSK's long-term vision for data- and AI-driven impact! Role Overview * Act as a trusted strategic advisor and thought partner to executive andboardlevelleaders, shaping enterprise perspectives on data, analytics, and AI readiness and helping guidehighstakesdecisions * Lead rapid,enterprisewideassessments of data and AI maturity, evaluating capabilities across people, process, technology, and governance to informlongtermtransformation strategy * Design andfacilitateindepthinterviews, workshops, and working sessions with senior leaders and key stakeholders to surface priorities, constraints, risks, and opportunities * Synthesize complex qualitative and quantitative inputs into clear, cohesive insights that resonate with senior audiences and drive alignment * Translate assessment findings into practical, actionable recommendations, investment themes, and prioritized roadmaps for executive consumption * Develop compelling,executivereadynarratives, presentations, and visual storytelling that communicate gaps, tradeoffs, risks, and transformation pathways with clarity * Influencedecisionmakingacross functions without formal authority, constructively challengingassumptionsand guiding leaders towarddatainformedoutcomes * Partner closely with data, analytics, and technology teams tovalidatefindings and ensure recommendations are grounded in operational and technical reality * Operate effectively in ambiguity, adapting in real time as new insightsemergeandmaintainingmomentum across complex, sensitive initiatives Key Qualifications * Extensive experienceinfluencingexecutive leadership on enterprise data, analytics, AI,or technology strategy * Proven success leading enterprise assessments, diagnostics, orlargescaletransformation initiatives * Strong understanding of modern data platforms, cloud architectures, and hyperscale environments (e.g., AWS, Databricks, Snowflake, Google Cloud) * Experienceoperatingwithin large, complex, matrixed organizations * Ability to work independently at a senior level while managing multiplehighimpactpriorities * Demonstrated success delivering results infastpaced, evolving, and ambiguous environments Core Skills * Executivelevelcommunication and the ability to translate complexity into compelling strategic narratives * Strong influencing skills, including the confidence to challenge senior stakeholders without authority * Analytical rigor paired with practical judgment and business acumen * Advanced facilitation and stakeholder engagement across diverse, senior audiences * Change leadership mindset with a focus on driving adoption ofdatadrivenways of working Additional Information * Location:633 Third Avenue, New York, NY * Schedule:Hybrid;9:00 AM - 5:00 PM, Monday - Friday * Reporting toChief Data & Analytics Officer Helpful Links: Pay Range: $202,300.00 - $343,700.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Principal Publication Strategist, Medical Writing Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities • Lead the development, maintenance, and evolution of integrated publication plans and scientific disclosure strategies across the product lifecycle., • Develop and oversee publication plans that define strategic objectives, key scientific messages, target audiences, deliverable types, and communication channels., • Provide strategic direction on publication planning, timing, sequencing, and prioritization to maximize scientific impact and alignment with overall asset and evidence strategy., • Identify gaps, risks, and emerging opportunities within publication plans and broader scientific disclosure activities and proactively recommend strategic solutions., • Ensure publication plans and disclosure strategies are forwardlooking, datadriven, compliant, and adaptable to evolving evidence and external factors., • Serve as a primary strategic advisor to sponsor Medical Affairs, Clinical Development, and related crossfunctional teams on scientific disclosure and publication planning., • Act as a thought partner to sponsor leadership, providing guidance that informs decisionmaking rather than facilitating discussions or documenting outcomes., • Confidently present, defend, and refine publication plans and disclosure strategies with senior internal and external stakeholders., • Integrate diverse and sometimes conflicting inputs into a cohesive, compliant, and actionable publication plans that aligns with sponsor objectives., • Influence crossfunctional decisionmaking across Medical Affairs, Clinical Development, Regulatory, HEOR, and Commercial functions, as appropriate., • Maintain deep expertise in publication standards and industry guidance, including Good Publication Practice (GPP), ICMJE requirements, authorship standards, and transparency obligations., • Monitor competitor disclosure and publication activity, journal trends, and congress landscapes within assigned therapeutic areas., • Assess external scientific and competitive environments to inform publication planning and disclosure strategy recommendations., • Ensure all publication plans and strategies uphold scientific integrity, ethical principles, and regulatory expectations., • Partner closely with Syneos Health (and sponsor, if applicable) medical writers, publication managers, and external vendors to ensure execution of publication plans aligns with the approved strategy., • Provide strategic oversight and advisory input during execution of publication plans, ensuring alignment with approved strategy., • Review key deliverables (e.g., publication plans, strategic summaries, messaging frameworks) to ensure alignment with approved publication and disclosure strategies., • Support issue resolution and strategic decisionmaking during execution when challenges or changes arise., • Serve as the primary strategic publication planning and scientific disclosure contact for the assigned sponsor relationship., • Contribute publication planning and strategic expertise to additional sponsor engagements or internal Syneos Health initiatives as needed., • Support business development efforts by providing publication planning and scientific disclosure strategy expertise for proposals and client discussions., • Contribute to the advancement of Syneos Health's scientific communications and publication planning capabilities through thought leadership and best practices., • Act as a senior subject matter expert and internal resource for scientific disclosure strategy and publication planning. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $114,000.00 - $210,900.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Process Improvement Engineer - Transformation Management Office Exciting Opportunity at MSK:We are seeking a Process Improvement Engineer for the Transformation Management Office (TMO). We provide direction, oversight, and coordination of transformation initiatives across the enterprise. In this role, you will contribute to change management efforts by supporting collaborator engagement, communication, adoption, and transition to future state workflows. In addition, you will serve as a collaborative partner and internal advisor, bringing both technicalexpertiseand strong interpersonal skills to help teams navigate change effectively. Role Overview: * Support the delivery of enterprise-level programs and projects focused on process improvement, operational transformation, and organizational performance. * Partner with clinical, operational, and administrative collaborators to assess current state workflows,identifyimprovement opportunities, and support implementation of sustainable solutions. * Collaborate closely with TMO Process Engineers, Project Managers, Change Specialists, and Data Analysts to design, implement, and sustain enterprise-level improvement initiatives. * Apply process improvement, systems thinking, and project delivery principles to drive measurable improvements in quality, efficiency, service, safety, and capacity. * Facilitate current state assessments, future state development sessions, and structured problem-solving efforts involving multiple departments. * Use qualitative and quantitative methods toidentifyroot causes, prioritize opportunities, and guide decision-making. * Develop process maps, analyze improvement recommendations, and implementation plans that support enterprise transformation goals. * Support progress of improvement initiatives by coordinating workstreams, tracking achievements, andmaintainingmomentum across partners. * Analyze operational and performance data toestablishbaselines, measure progress, and communicate results clearly to collaborators and leadership. Key Qualifications: * 2-5 years of experience in process improvement, industrial engineering, operational excellence, performance improvement, ora relatedfield, preferably in healthcare. * Experience analyzing workflows,identifyingprocess gaps, and recommending practical, data-informed improvements. * Foundational knowledge of process improvement methodologies such as Lean, Six Sigma, and related fields. * Experience with process mapping, root cause analysis, and performance measurement. * Strong analytical skills, including experience working with operational data, trends, and performance metrics. * Familiarity with data visualization and reporting tools (Tableau, Power BI) is a plus. Core Skills: * Demonstrated ability to assess, analyze, and redesign processes in a structured and practical manner. * Strong analytical and technical abilities, with the capacity to handle data, analyze trends, and communicate findings effectively. * Ability to develop clear, structured, and visually effective materials that communicate current state, future state, findings, recommendations, and results. * Ability to influence without direct authority and build trust across cross-functional teams. * Strong written and verbal communication abilities, including the capability to adaptmessagingfor various audiences. * Ability to balance technical rigor with strong judgment, emotional intelligence, and a customer-focused approach. * Ability to coach teams through change and support adoption of improved ways of working. * Experience working in unclear, changing environments with the ability to bring structure and clarity to complex problems. Additional Information: * Location: 633 Third Avenue, in midtown Manhattan. * Schedule: 9 am - 5 pm, Monday - Friday (hybrid), flexibility to be onsite as needed. * Reporting directly to the Lead Process Improvement Engineer, EPMO. Helpful Links: * * Pay Range: $124,000.00 - $204,700.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Amentum is currently seeking qualified candidates to serve as an Executive Officer in support of Towed Artillery Systems for the Program Manager Self Propelled Howitzer Systems (SPHS), CPE Offensive Fires, at Picatinny Arsenal, New Jersey. This position will be on-site daily. The ideal candidate for this role would be a former artillery Captain or junior Major with experience with towed artillery systems. This position is not yet funded, position contingent upon funding award. Other duties may be assigned to support client and contract deliverables. Job Duties and Responsibilities: * Serve as the principal advisor to the O-5 director in support of towed artillery systems. * Manage and develop executive level products, presentations, and supporting documents in support of the O-5 director of towed artillery systems. * Manage, assess, coordinate, complete, and report, internal and external program requirements (taskers) across the product office, higher headquarters, and external organizations. * Manage the schedule, coordinate, and organize a wide variety of acquisition related meetings. * Manage and coordinate internal and external program requirements (taskers) across the product office, higher headquarters, and external organizations. * Provide other operations and administrative support for the office as needed. * Synchronize planning and operations functions. * Coordinate with higher headquarters, adjacent offices, and external agencies. * Assist in prioritizing operational funding requirements. * Monitor execution of funding tied to the towed artillery systems program. * Maintain continuity books and informational summaries for leadership. * Recommend improvements to operational workflow and integration processes. Required Skills and Qualifications: * Bachelor's degree and 8+ years of experience with military operations in lieu of a degree. * Proficient in Microsoft Office, Outlook, and TEAMs applications. * Minimum of 5+ years of military experience in positions of leadership and responsibility. * Ability to talk and interact with people proactively. * Critical thinker. * Program Management and project Management awareness. * Able to move multitask and adjust quickly. * Must be able to obtain and maintain a US Government Secret Clearance. Please note US Citizenship is required to obtain Secret Clearance. This position can start while in the process of obtaining a Secret Clearance, but a positive adjudication/determination will be required for continued employment. Preferred Qualifications: * Master’s degree and 10+ years of experience with military or government related duties. * Previous experience working with Army artillery systems. * Strong project management and organizational skills. * Ability to lead cross-functional teams and manage competing priorities. * Strong written and verbal communication skills. * Ability to work independently and manage multiple projects simultaneously. * Detailed-oriented with excellent technical, verbal, and written communication skills. * Previous PM or Ops experience. * Clearance: a SECRET security clearance. * Familiarity with the Enterprise Task management Software Solution (ETMS2) * Clearance: a SECRET security clearance. Compensation and Benefits: HIRING SALARY RANGE: $120k-$150k annually (salary to be determined by the education, experience, knowledge, skills and abilities of applicant internal equity, and alignment with market data). Compensation Details: 120k-$150k The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws. Benefits Overview: Our health and welfare benefits are designed to support you and your priorities. Offerings include: * Health, dental, and vision insurance * Paid time off and holidays * Retirement benefits (including 401(k) matching) * Educational reimbursement * Parental leave * Employee stock purchase plan * Tax-saving options * Disability and life insurance * Pet insurance Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits. Original Posting: 03/24/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at ___.

Who We Are Intradiem is a technology company on a mission to reinvent customer service through automation. What We Do We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year. How We Work We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems. Our Culture We take a “people-first” approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities. Our Values We believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values: • Servant’s Heart—caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives., • Craftsman’s Attitude—taking pride in the work we do and creating solutions that really solve the problem at hand (and trying again if the first attempt doesn’t do the trick)., • Growth Mindset - We believe progress comes from curiosity, openness, and perseverance. We welcome feedback, embrace change, and push beyond comfort zones to unlock new potential for ourselves, our teams, and our customers. Your Role: • Lead business decision meetings as the subject matter expert (SME) and trusted advisor, providing strategic guidance and consultation with customer's business team and Intradiem champions during implementations at a large healthcare customer., • Manage multiple implementation projects, ensure timely completion with quality results, prioritize responsibilities, and effectively track progress., • Build trusted advisor relationships with the customer’s executives and Intradiem champions to consult on best practices and proven solutions, maximizing the value and benefits of their Intradiem investment., • Configure and manage the solution to align with the customer's objectives and requirements identified during business delivery meetings., • Provide launch as well as ongoing support to the customer’s business team and other Intradiem champions, ensuring successful adoption by implementing Intradiem solutions and best practices., • Provide troubleshooting support to assist with tracking and measuring the initial adoption of Intradiem against customer defined goals and objectives to ensure successful implementation and usage., • Collaborate with internal cross-functional teams to develop and deliver high-quality services, maintaining strong working relationships to ensure customer satisfaction., • Identify, document and communicate best practices, key trends, and process improvements., • Conduct all business in accordance with Intradiem policies and procedures., • All other duties as assigned. Your Background: • Bachelor's degree or 5+ years of experience in project management, software implementation, or Workforce Management role., • Have 3+ years experience with business consulting and process improvement., • Experience interfacing with external customers, sales, consulting services and executive management., • Experience with SaaS software solutions., • Excellent Change Management skills, including the ability to influence, motivate and persuade., • Strong experience with Microsoft Excel, Word, and PowerPoint, • Strong ability to convey functional information to non-technical personnel at all levels; and good listening skills to translate requirements from non-technical customers into requirements for the Product Management team., • Excellent interpersonal skills and ability to build trusted relationships with individuals at all levels of an organization., • Excellent written and oral communication skills, including presentation skills and ability to consult remotely and onsite., • Desire and ability to proactively research solutions and best practices., • Excellent reasoning and analytical skills., • Strong customer focus and service orientation., • Self-driven, with excellent time management skills., • Hands-on, individual contributor and collaborative team player, • Experience in the healthcare industry is preferred, • Experience with contact centers is preferred Work Authorization: Candidates must have the legal right to work in the country where the role is based at the time of application. Verification of identity and employment eligibility will be required during onboarding. Intradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.