Technical support analyst jobs in Freeport, New YorkCreate job alerts

Job DescriptionJob Description:An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization. This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers, such as doctors or therapists. Key Responsibilities:System Configuration and Maintenance: Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization. Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies. Perform ongoing maintenance and updates to Epic applications. Build and test system changes, presenting them to end-users and migrating them to production. Workflow Analysis and Optimization: Analyze existing financial workflows and identify opportunities for improvement and optimization. Design and implement leading practice workflows to enhance efficiency and effectiveness. Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations. Support and Troubleshooting: Act as the primary support contact for Epic Professional Billing application end-users. Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors. Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement. Provide on-call support on a rotating basis. Training and Education: Participate in training and educate end-users on the Epic Professional Billing application and related workflows. Develop and document internal procedures for using Epic and other applications. Compliance and Updates: Stay current with Epic technologies, obtain and maintain necessary Epic certifications. Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10). Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action. Essential skills and qualifications:Education and Certification: Bachelor’s Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field. Certified in Epic Professional Billing. Technical Skills: Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates. Experience with system configuration and troubleshooting tools. Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint). Healthcare Industry Knowledge: Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures. Familiarity with the differences between professional billing and hospital billing. Knowledge of medical coding systems like CPT and ICD-10. Soft Skills: Strong interpersonal relationship skills and effective communication skills (both oral and written). Analytical thinking and problem-solving abilities. Attention to detail and accuracy. Self-motivated and a team player.

Job Description Regulatory Affairs Analyst When a group of families came together in 1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profit agency employing 1200+ staff and providing over 70 program sites in Nassau and Suffolk. ACLD assists children, teens and adults in reaching the highest level of independence with the freedom to ASPIRE HIGHER in their hopes, dreams and accomplishments. We are currently seeking a few exceptional people who have a passion to make a meaningful impact by facilitating the lives of the amazing people we support. Primary Purpose of Job Assess and support regulatory compliance and the quality of service delivery systems. Assist in the development and implementation of Regulatory Affairs related staff training activities in Adult Service Programs. Requirements • Bachelor’s Degree in the field of Human Services, • Minimum three (3) years’ experience in the field of developmental disabilities., • Knowledge of Office for People with Developmental Disabilities (OPWDD) and Justice Center regulations., • Ability to work a flexible schedule with the possibility of evening and weekend hours to meet the needs of the Agency., • Conduct and document Regulatory Affairs activities including Billing and Documentation reviews and Self Surveys as well as monitoring visits for the purpose of monitoring compliance with quality of service delivery systems, billing, documentation and/or coding standards., • Collaborate with programs to problem solve in response to internal and external survey/audit findings., • Implement identified staff training needs and/or policy/procedure changes in response to survey/audit findings as needed., • Assist in the training of all new management level staff to ensure consistency in training and orientation of new managers and administrators within assigned programs, i.e., personal needs allowance, etc., • Provide expert technical and consulting support, regarding OPWDD regulations, ACLD policies and procedures in regulatory affairs related programs and other complex related matters to the ACLD workforce., • Prepare and distribute final reports in accordance with department policy., • Assist in the development of internal compliance systems and controls., • Assist in completing quarterly and annual self-survey trend analysis reports., • Develop and maintain a tracking system and/or database of relevant Regulatory Affairs outcomes., • Serve as ACLD’s liaison during on site OPWDD and Office of Fire Prevention and Control (OFPC) surveys., • Develop and revise protocols and policies relevant to Regulatory Affairs activities as necessary., • Develop professional affiliations and networking opportunities., • Attend meetings of the Alliance of Long Island Agencies Corporate Compliance Subcommittee and Quality Assurance Task Force as needed., • Attend training programs related to Regulatory Affairs as needed., • Assist with the management of special projects and research assignments as needed., • Participate in Agency committees, as assigned., • Strong organizational, interpersonal and writing skills., • Excellent verbal and written communication skills including the ability to coach and counsel, interpret and advise, and to develop and present to professional forums., • Work independently in an organized, detailed manner while maintaining a collaborative team environment. An Equal Opportunity Employer M/F/D/V Req 4745

Job DescriptionThe work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most. The Business Analyst will be responsible for business and functional requirements definition for various new and existing IT applications, downstream systems and reports. The business analyst will also be responsible for planning and facilitating user acceptance testing. Essential Duties/Responsibilities: • Identify and translate business needs into clearly defined requirements for insurance software applications., • Develop requirements documentation inclusive of user stories/ use cases, process flows, data flows and report mock-ups., • Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations., • Build strong relationships within the business units and support functions to understand the business needs., • Collaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged and to assist in troubleshooting and resolving issues., • Ensure that proposed solutions are focused on improving efficiency and effectiveness of the business processes and are consistent across products where possible., • Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements., • Facilitate UAT execution phase and work with business lead and project manager to obtain user acceptance test signoff., • Team player who works well with technical and business resources., • Meet objectives & goals set forth by management, • Perform additional projects/duties as assigned by management.Required Skills/Abilities/Education/Experience:, • Bachelor’s Degree or equivalent work experience in Business Analysis, • 2-4 years of experience in Business Analysis – Requirements documentation, Functional testing, Reporting tools, Relational databases, SQL., • Experience in programming is a plus., • Experience working in the Insurance/Benefits industry is a big plus., • Experience with Azure DevOps is a plus

Job DescriptionCompany Description AST Defeasance, founded in 2005, is one of the nation’s largest and most respected commercial real estate consulting firms. We are industry leaders in commercial defeasance, hedging, derivatives, and real estate financial products. With over 10,000 transactions totaling more than $50 billion, our team brings unmatched expertise, ingenuity, and customer-focused service to every engagement. AST is the only firm that seamlessly combines deep technical knowledge with a commitment to exceptional client experience. Job Description We are seeking a highly motivated and results-driven Commercial Real Estate Financial Analyst to join our team. In this role, you will perform financial feasibility analyses, build financial models for potential investments, and support a range of transaction processes and calculations across the real estate and finance sectors. This is a full-time, on-site role based in Cedarhurst, New York. Qualifications Key Responsibilities * Assist with due diligence by reviewing financial statements, market data, and other relevant information. * Contribute to day-to-day operational activities that drive the business forward. * Work closely with all levels of the organization, gaining direct training in finance and real estate principles. * Provide exceptional customer service and build trusted relationships across the team. * Maintain strong communication habits, including proactive follow-up. * Collaborate with team members to support successful transactions and deliver outstanding client satisfaction. * Manage multiple projects independently in a fast-paced environment. Qualifications * Bachelor’s degree in business, accounting, finance, or a related field preferred. * 2+ years of experience in commercial real estate or finance. * Strong negotiation and communication skills, with the ability to present information clearly and respond effectively to questions. * Excellent written and verbal communication skills in English. * Advanced analytical and critical thinking abilities. * Proficiency with Microsoft Office, including Excel, PowerPoint, and Word. * Ability to work both independently and collaboratively, with a strong results-oriented mindset. Additional Information Salary: $50,000–$70,000 yearly base + bonus We offer a competitive compensation package, comprehensive benefits, and meaningful opportunities for career growth within our organization.

Job Description Company Overview At Kids First, we’re on a mission to create a world where every child can thrive and reach their full potential. We provide high quality Applied Behavior Analysis (ABA), Speech, Occupational, and Mental Health therapies to our clients. Join our team as a Behavior Analyst and be a part of shaping a brighter future for children. Kids First provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Purpose of Position As a Registered Behavioral Technician, you will engage directly with clients in a home-based environment, adhering to treatment plans established by the BCBA Supervisor. Your responsibilities will include, but not limited to, creating program materials, executing treatment procedures, fostering transparent communication with supervisors, accurately collecting and managing data, and engaging in continuous training and assessments. Additionally, you will support parent training and clinical evaluations, promoting ethical conduct and compliance with Kids First’s policies. Responsibilities • Work 1:1 with clients in the home-based and clinic-based setting., • Consistently follow and implement treatment plans set up by the BCBA Supervisor and prepare program materials; treatment protocols that include a wide variety of domains such as toilet training, communication, social, and adaptive living skills., • Maintain open communication with the BCBA Supervisor to review program goals and procedures for each client., • Collect and maintain accurate data and notes utilizing data collection software., • Review and implement consultation/supervision note recommendations., • Participate in ongoing training, evaluations, and meetings, as required by Kids First., • Assist with parent training and clinical assessments, as needed., • Communicate appropriately and effectively with colleagues and families, as needed., • Track supervision hours and annually renew the RBT certification as mandated by the regulatory body to maintain the certification., • Work ethically and with integrity while following the BACB Ethical Code., • Understand and adhere to HIPAA policies as well as Kids First’s policies and procedures., • Adhere to time and attendance policies and maintain a record, in good standing, of regular and reliable attendance and punctuality, to provide quality and consistent patient care. Reliable transportation and timely arrival to session is a requirement for this role., • Perform other duties as assigned., • High School Diploma or GED Equivalent, • Registered Behavior Technician; Or willing to obtain within 3 weeks of start date - Required, • Technical Proficiencies: Microsoft Office 365 (Word, Excel, Power Point, etc.), Adobe PDF, Google Suite, data collection and analytical reporting - Required, • 3-4 years of experience conducting 1:1 work with clients In-school/in-home experience addressing and navigating challenging behaviors - Required, • 3-4 years of experience working with children/adults (between ages 3-18) - Required, • 3-4 years of experience in Case management and behavioral plans - Required, • 3-4 years of knowledge of direct, professional ABA experience - Required, • CentralReach ABA Software experience - A plus!, • Obtain knowledge of addressing challenging behaviors or stereotypes of children/adults with Autism - Required, • Physical Requirement: Exerting up to 50 pounds of force, and lifting as needed, including but not limited to climbing up flights of stairs, and other tasks as needed., • Excellent communication skills, both written and verbal, with the ability to collaborate effectively with team members, parents, and other professionals when necessary. Obtains the ability to work independently, manage multiple priorities, and meet deadlines. Why Choose Kids First? Make a Lasting Impact: At Kids First, we pride ourselves on our ability to make a difference in our children’s lives by staying focused on our mission, prioritizing ethical practices, and working with the utmost integrity and consistency. Supportive Work Environment: Kids First fosters a collaborative work environment. You will have the opportunity to work closely with a team of dedicated Clinicians who share your passion. Opportunities for Career Advancement: We believe in promoting from within and providing opportunities for career growth. As a member of our team, you will have opportunities to expand your role as our business continues to grow! Health Benefits: Available for eligible employees; Full medical, dental, vision, Long Term Disability, Short Term Disability, Maternity Leave, Paid Time Off, Vacation time and much more! Powered by JazzHR 8Z99uMt4AR

Epic Research Analyst I JOB DESCRIPTION The Epic Research Analyst I will be the principal analyst for the Epic Research module and the Research departments systems that might interface into Epic. They should have a thorough understanding of available technology, tools, and existing designs. This position is a full-time/salaried opportunity based in Hicksville, Long Island. Onsite schedule for the first 90 days, hybrid thereafter with 2 remote days. Duties and Responsibilities: 1. Provides guidance, expertise, and solutions related to available system options for build requests throughout all phases of the project development cycle., 2. Works closely with client management, clinical end users, operations, and leadership to identify and specify the complex business needs and processes for diverse development of workflows within the EHR as it applies to Research., 3. Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions for the systems design., 4. Performs analysis and system design. May code new or modified programs, reuse existing code with program development software alternatives and/or integrates purchased solutions., 5. Documents, tests, implements, and provides on-going support for the applications., 6. Provides highly technical consulting and leadership in identifying and implementing new uses of information technologies that assist the functional business units in meeting their strategic objectives., 7. Acts as expert technical resource to development staff in all phases of the development and implementation process., 8. Performs related duties as assigned or requested. Requirements: · Education: Bachelor’s degree, or an equivalent combination of education and work experience. · Epic proficiency or certification in Epic Research module · Strong understanding of Epic integration with various external platforms and systems · Strong communication, organizational and leadership • skills

Job DescriptionAbout The Role We are seeking a detail-oriented and proactive QA Analyst to support quality assurance efforts across Brighton Health Plan Solutions’ core portfolios—Claims, Provider, and Enrollment. In this role, you will contribute to both functional testing and automation activities, helping strengthen QA processes. You will play a key part in ensuring high-quality software delivery by validating business requirements, improving test practices, supporting limited automation initiatives, and collaborating closely with technical and business teams.Primary Responsibilities QA Strategy & Leadership • Contribute to building a consistent QA approach across multiple portfolios (Claims, Provider, Enrollment), to improve test efficiency, traceability, and quality metrics., • Assist in establishing reusable processes, documentation standards, and quality checkpoints., • Promote early testing practices and support shift-left collaboration within Agile/Scrum teams., • Support leadership in maturing QA workflows and cross-team coordinationFunctional QA & Validation, • Develop comprehensive test cases, acceptance criteria, and test data based on business and technical requirements., • Perform hands-on functional, integration, and regression testing across applications and data workflows., • Validate end-to-end business processes such as claims adjudication, provider data updates, enrollment transactions, pricing, and benefits logic., • Participate in defect triage, root-cause discussions, and timely defect escalation.Test Automation Support, • Support existing automation efforts by maintaining or executing automated tests for data loads, data validations, volume testing etc., • Contribute to creating or enhancing small-scale scripts for repetitive regression or smoke testing where automation adds value., • Leverage tools such as Selenium, Unix Shell Scripting or similar to supplement manual test coverage., • Participate in agile test execution where applicable, in collaboration with developers.Cross-Functional Collaboration, • Work closely with business analysts, developers, product owners, and external vendors to ensure quality is embedded in the development lifecycle., • Participate in team collaboration meetings, including planning, reviews, and retrospectives, as a QA voice and quality advocate., • Lead or participate in defect triage and resolution discussions, ensuring timely identification and escalation of issues., • Coordinate with external vendors or partners when validating integrated workflows or data exchanges.Documentation & Reporting, • Maintain detailed QA documentation, including test plans, automation reports, traceability matrices, and defect logs., • Provide QA KPIs and automation metrics to leadership to demonstrate test coverage, execution success, and release readiness., • Ensure consistent reporting to support release planning and stakeholder communication.Essential Qualifications, • Bachelor’s degree in Computer Science, Information Systems, Healthcare IT, or a related field., • 5+ years of experience in QA, with 1+ years in test automation in a healthcare payer environment., • Hands-on experience with automation tools such as Selenium, Postman, or similar., • Experience building test automation for Unix applications and backend databases (SQL Server)., • Proficient in one or more scripting or programming languages (e.g., Java, Python, JavaScript)., • Strong understanding of QA practices in fast-paced delivery environments., • Solid knowledge of EDI X12 transactions (834, 837, 835, 270/271), Claims, Enrollment, and Provider data workflows., • Proficient with SQL for backend testing and data validation., • Familiarity with test management tools such as JIRA or equivalent., • Excellent analytical, problem-solving, and communication skills.Preferred Qualifications, • Knowledge of version control systems like Git and test result reporting using BI Reporting, or similar., • Exposure to performance testing tools (e.g., JMeter) is a plus.* General Knowledge of HIPAA Confidentiality Laws About At Brighton Health Plan Solutions, LLC, our people are committed to the improvement of how healthcare is accessed and delivered. When you join our team, you’ll become part of a diverse and welcoming culture focused on encouragement, respect and increasing diversity, inclusion, and a sense of belonging at every level. Here, you’ll be encouraged to bring your authentic self to work with all your unique abilities. Brighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today’s healthcare with our flexible and cutting-edge third-party administration services. Our unique perspective stems from decades of health plan management expertise, our proprietary provider networks, and innovative technology platform. As a healthcare enablement company, we unlock opportunities that provide clients with the customizable tools they need to enhance the member experience, improve health outcomes, and achieve their healthcare goals and objectives. Together with our trusted partners, we are transforming the health plan experience with the promise of turning today’s challenges into tomorrow’s solutions. Come be a part of the Brightest Ideas in Healthcare™. Company Mission Transform the health plan experience – how health care is accessed and delivered – by bringing outstanding products and services to our partners. Company Vision Redefine health care quality and value by aligning the incentives of our partners in powerful and unique ways. DEI Purpose Statement At BHPS, we encourage all team members to bring your authentic selves to work with all your unique abilities. We respect how you experience the world and welcome you to bring the fullness of your lived experience into the workplace. We are building, nurturing, and embracing a culture focused on increasing diversity, inclusion and a sense of belonging at every level. *We are an Equal Opportunity Employer Annual Salary Range: $ The salary range and/or hourly rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of the posting of an advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable by law including but not limited to location, years of relevant experience, education, credentials, skills, budget and internal equity. JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Brighton Health Plan Solutions in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated brighonthps.com Careers section. If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: Powered by JazzHR ad2GI9UnkD

Job Description Job Description: • An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization., • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action. Essential skills and qualifications: • Education and Certification:, • Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, work queue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player.

Job Description Our client is seeking an EPIC Physician Billing Analyst to join their team. An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization. This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers, such as doctors or therapists. & Key Responsibilities: • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10). Essential skills and qualifications: • Education and Certification:, • Bachelor’s Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player.

Job Description Role Summary: 1. The Loan Review Analyst is responsible for : *independently reviewing commercial real estate loans to accurately assess credit quality, assign appropriate risk ratings, and ensure compliance with company policy and regulatory guidelines. This role directly contributes to minimizing credit/loan losses by proactively identifying and reporting potential credit weaknesses. • Analyze property and guarantor financial information (operating statements, rent rolls, tax returns, etc.) to determine property cash flow, trends, and debt repayment ability. Minimizing potential credit/loan losses by promptly identifying and documenting all loans and relationships with potential credit weaknesses, ensuring zero critical omissions in reporting. • Prepare comprehensive loan review reports detailing property cash flow, calculated financial ratios, and an individualized risk rating assessment for each loan. Maintaining an up-to-date and accurate risk profile by analyzing and integrating findings from third-party documents (appraisals, property inspections) and market data into the final review. • Order and review property inspection and appraisal reports to identify potential credit risks and conditions affecting collateral. 2. Portfolio Management & Criticized Asset Reporting Providing actionable insight on high-risk assets by completing criticized/classified loan reports with a 95% accuracy rate on risk rating classification and collateral evaluation, supporting timely intervention. • Prepare criticized/classified loan reports to assess asset performance, evaluate the risk rating classification, determine necessary action, and provide updated collateral evaluations. Ensuring proactive risk mitigation by following up on 100% of identified internal and external risk factors affecting credit transactions in a timely manner. • Identify, measure, and follow up on internal and external risk factors affecting credit transactions. Facilitating management oversight by preparing accurate periodic status reports and summary PivotTables that enable quick, informed management review. • Prepare periodic status reports and summary PivotTables for management review. 3. Documentation, Compliance, & Operational Efficiency Maintaining audit-ready documentation by reviewing and validating all legal and credit documents (mortgage notes, underwriting, leases) for completeness and accuracy prior to report finalization. • Review legal & credit documents including mortgage notes, loan underwriting, appraisals, and lease agreements. Ensuring a high degree of compliance by adhering to all internal policies, procedures, and external regulations with zero major compliance exceptions during the review process. • Ensure compliance with all regulations, policies, and procedures. Driving process efficiency by effectively utilizing internal banking systems and databases to resolve potential data discrepancies and support team workflow. • Utilize internal bank systems and databases to resolve any potential discrepancies. Supporting seamless team operations by actively and consistently collaborating with colleagues, property managers, and external contacts to secure necessary information on time. • Communicate with Borrowers, Property Managers, Accountants, and other departments for the timely receipt of financial statements. Minimum Qualifications & Foundational Requirements • Experience: 1-3 years of banking and/or financial services experience in commercial real estate loan review, credit analysis, or underwriting preferred., • Education: Bachelor's degree in Business Administration, Accounting, or Finance or related field preferred., • Technical Skills: Advanced proficiency in Microsoft Excel (PivotTables, financial modeling), Word, and Outlook. Experience with banking programs/applications is a plus.

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you’re looking for a career with access to the brightest minds in cybersecurity, you’ve found it. We have a hunger for researching, hunting out the world’s newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects — centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we’re constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Job Summary Unit 42’s Managed Detection and Response (MDR) service is growing fast — and we’re building a customer-centric team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst, you’ll act as the front line of communication between our MDR analysts and our customers, helping bridge the gap between incident response and customer understanding. You’ll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction. This role is ideal for someone who is technical at their core, but enjoys customer interactions, driving clarity, and ensuring our partners feel confident and supported in their cybersecurity journey. Key Responsibilities • Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance, • Support onboarding activities for new customers, • Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations, • Collaborate with MDR analysts to ensure the customer’s technical questions about incidents or threats are fully addressed, • Own the customer communication lifecycle during ongoing incidents — ensure timely updates, clarity, and alignment on next steps, • Help drive consistency and quality in how incidents and threat intelligence are communicated externally, • Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team Qualifications Preferred Qualifications • 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support — must, Tier 1/2 SOC analyst experience, • Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR, • Strong customer communication skills — verbal and written — with the ability to explain complex technical details clearly, • Experience reviewing, drafting, or presenting incident reports and security findings, • Familiarity with Cortex XDR or Cortex XSOAR, • Experience onboarding new security services or clients Additional Information Salary Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104500/YR - $169100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found ___. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Job Description Mindful Care is seeking a detail-oriented and customer-focused IT Support Analyst to join our IT team. The ideal candidate will provide technical support to end users, resolve hardware and software issues, and ensure smooth day-to-day IT operations as well as in person support for our New York offices. This role requires strong problem-solving skills, a proactive mindset, and the ability to communicate technical information to non-technical users effectively. Our IT Support Specialists: • Provide first- and second-line technical support to internal users via phone, email, remote tools, and in person in our New York offices., • Troubleshoot and resolve issues related to hardware, software, printers, mobile devices, and network connectivity., • Manage and track support tickets using the company's ITSM (IT Service Management) tool., • Set up and configure new hardware and software, including desktops, laptops, phones, and applications., • Maintain user accounts and permissions in Active Directory, Exchange, and other enterprise systems., • Assist with IT asset inventory management, procurement, and equipment lifecycle tracking., • Create and maintain user documentation and knowledge base articles., • Maintain and update company IT infrastructure., • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)., • 1-3 years of experience in an IT support or help desk role., • Strong knowledge of Windows and macOS operating systems., • Familiarity with Office 365, Active Directory, and common business applications., • Basic understanding of networking concepts (DNS, DHCP, VPN, etc.)., • Experience with IT ticketing systems (e.g., ServiceNow, Jira Service Management, Zendesk)., • Excellent customer service and communication skills., • Ability to multitask and prioritize effectively in a fast-paced environment. Position Type & Schedule • Type: Regular Full-time, • Hours: Monday-Friday, 8AM-5PM, • Competitive base salary of $60K - $70K annually., • Opportunities for career growth and skill development., • Comprehensive benefits package including PTO, 8 holidays, employer contributions towards Health, Dental, and Vision Insurance and much more. At Mindful Care, we prioritize the well-being of our employees and offer a supportive environment that encourages professional growth and development. Join us in making a meaningful impact on the lives of our patients while enjoying a fulfilling career. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. By submitting this application, I acknowledge and agree that Mindful Care may conduct a background investigation as part of its hiring process. This investigation may include, but is not limited to, verification of my education, employment history, professional references, and other relevant information. It may also involve a review of my criminal record, credit history (where applicable), and any other publicly available information necessary to assess my qualifications for the position. I understand that this screening will be conducted in compliance with all applicable laws, including the Fair Credit Reporting Act (FCRA) and any state or local regulations. I further acknowledge that I will be required to provide written consent for this background check before it is conducted. I affirm that all information provided in my application is true, complete, and accurate to the best of my knowledge. I understand that any false statements, omissions, or misrepresentations may disqualify me from further consideration or, if discovered after employment begins, could result in termination of my employment. If I have any questions regarding this process, I acknowledge that I may contact Mindful Care's People department for further clarification.

Our client, a computer service organization, is seeking an IT Systems Technician to join their team!.Position Overview and Responsibilities.The IT Systems Technician will report directly to the Service Delivery Manager.Entering time and expense data into the Professional Services Automation (PSA) sy

We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.In this role you will need to hold an expert level of financial reasoning- a completed or in

CodexIT is seeking a skilled and motivated Onsite Level 2 Technical Support Specialist to join our Long Island team. Provide intermediate onsite technical support for hardware, software, and network issues affecting our Long Island healthcare clients. Onsite Level 2 Technical Support Specialist - Gr

NCDA Technology Services supports all aspects of information technology in the office, from network operations and cyber security to case management.

IT support or technical experience. Ability to multi-task, follow technical documentation, and adapt under pressure. Respond to first-level help desk support tickets by performing troubleshooting and analysis on hardware, software, and network systems.

Develops computerized databases; supports operational initiatives and program development. Supports the development and presentation of hospital annual budgets. Assists in the support of the committees and meetings.

IT support or technical experience. Respond to first-level help desk support tickets by performing troubleshooting and analysis on hardware, software, and network systems. Support ongoing technology projects such as new software installations, system updates, and hardware decommissioning.

We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.In this role you will need to hold an expert level of financial reasoning- a completed or in

Work with the Technical Analyst and development team to ensure that they understand the specifications. Frequently analyze the impacts of change, document and support communication between relevant groups and stakeholders, and capture requirements needed to initiate a change. Act as a liaison betwee

We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.In this role you will need to hold an expert level of financial reasoning- a completed or in

Our client, a computer service organization, is seeking an IT Systems Technician to join their team!.Position Overview and Responsibilities.The IT Systems Technician will report directly to the Service Delivery Manager.Entering time and expense data into the Professional Services Automation (PSA) sy

Support End-User software, connectivity, and services. Minimum of 2+ years of work experience in Desktop support/Helpdesk. Working technical knowledge of PC (Windows 7/10/11) and Mac.

CodexIT is seeking a skilled and motivated Onsite Level 2 Technical Support Specialist to join our Long Island team. Minimum 2 years of experience in a Level 2 helpdesk or technical support role. Onsite Level 2 Technical Support Specialist - Great Neck, NY.

Support End-User software, connectivity, and services. Minimum of 2+ years of work experience in Desktop support/Helpdesk. Working technical knowledge of PC (Windows 7/10/11) and Mac.

At least (2) years of experience in network maintenance or user technical support preferred. Housing in this area is extremely limited and expensive, and the compensation for this position does not support relocation or long-distance commuting. To support, maintain and expand current IT and infrastr

Competitive pay - As a Data Verification Analyst at Foundation AI, you will: Process, segregate, review, and validate data provided in various formats according to changing process requirements; Prepare, compile, and organize documents for data capture, ensuring accuracy and completeness; Log and ve

MBE staffing services provider of contingent workforce.As a recognized industry leader in contingent workforce solutions and certified as a great place to work, we're proud to partner with some of the most admired fortune 500 brands in the world.

Competitive pay - As a Data Verification Analyst at Foundation AI, you will: Process, segregate, review, and validate data provided in various formats according to changing process requirements; Prepare, compile, and organize documents for data capture, ensuring accuracy and completeness; Log and ve

The Business Analyst will be responsible for business and functional requirements definition for various new and existing IT applications, downstream systems and reports. The business analyst will also be responsible for planning and facilitating user acceptance testing. Build strong relationships w

Competitive pay - As a Data Verification Analyst at Foundation AI, you will: Process, segregate, review, and validate data provided in various formats according to changing process requirements; Prepare, compile, and organize documents for data capture, ensuring accuracy and completeness; Log and ve

Duration: 6 12 months +++ Hybrid 3 Days a Week: Charlotte, NC; Chicago, IL; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Fargo, ND; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Morristown, NJ; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS

Competitive pay - As a Data Verification Analyst at Foundation AI, you will: Process, segregate, review, and validate data provided in various formats according to changing process requirements; Prepare, compile, and organize documents for data capture, ensuring accuracy and completeness; Log and ve

A Desktop Support Analyst Intern is a hands-on position responsible for providing customer focused, responsive, support and administration for IT assets throughout the company footprint. Supporting remote locations and remote workers and assisting remote support technicians, as needed. Documenting k

Competitive pay - As a Data Verification Analyst at Foundation AI, you will: Process, segregate, review, and validate data provided in various formats according to changing process requirements; Prepare, compile, and organize documents for data capture, ensuring accuracy and completeness; Log and ve

Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.

Competitive pay - As a Data Verification Analyst at Foundation AI, you will: Process, segregate, review, and validate data provided in various formats according to changing process requirements; Prepare, compile, and organize documents for data capture, ensuring accuracy and completeness; Log and ve

Take the next step in your career as our new Netflix Data Analyst to perform responsibilities as a Data Analyst. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth.

Competitive pay - As a Data Verification Analyst at Foundation AI, you will: Process, segregate, review, and validate data provided in various formats according to changing process requirements; Prepare, compile, and organize documents for data capture, ensuring accuracy and completeness; Log and ve

A Desktop Support Analyst Intern is a hands-on position responsible for providing customer focused, responsive, support and administration for IT assets throughout the company footprint. Supporting remote locations and remote workers and assisting remote support technicians, as needed. Imaging and m

Competitive pay - As a Data Verification Analyst at Foundation AI, you will: Process, segregate, review, and validate data provided in various formats according to changing process requirements; Prepare, compile, and organize documents for data capture, ensuring accuracy and completeness; Log and ve

Take the next step in your career as our new Amazon IT Support Technician to assist with organizing, stocking, and general upkeep, coordinate tasks to ensure deadlines are met, and support the preparation and delivery of goods or services. Perks of the role may include competitive weekly pay, flexib

The Desktop Support Technician's role is to work closely with the Desktop Services team to set up and deploy laptops, write documentation, and resolve trouble tickets. Support End-User software, connectivity, and services. Minimum of 2+ years of work experience in Desktop support/Helpdesk.

Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available. Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general u

Our client, a computer service organization, is seeking an IT Systems Technician to join their team!.Position Overview and Responsibilities.The IT Systems Technician will report directly to the Service Delivery Manager.Entering time and expense data into the Professional Services Automation (PSA) sy

Works with external analysts and manages research report gathering.

Excellent communication skills with ability to explain technical concepts to non-technical users. Onsite Level 2 Technical Support Specialist - Great Neck, NY. CodexIT is seeking a skilled and motivated Onsite Level 2 Technical Support Specialist to join our Long Island team.