Technical support analyst jobs in Yonkers, New YorkCreate job alerts

Key Responsibilities Diagnose, troubleshoot, and resolve technical issues related to Generative AI workflows and integrations Deliver a high-quality customer experience by empathizing with customer needs and ensuring their success Apply a process-oriented approach to streamline technical support

A company is looking for a BI Data Analyst to support business and technical analysis initiatives.

A company is looking for an IT Support Analyst I to provide first-level technical support remotely.Key Responsibilities Serve as the first point of contact for technical assistance via phone or email Perform remote troubleshooting and guide customers through the problem-solving process Record is

A company is looking for an IT Business Systems Analyst. Key Responsibilities: Analyze business procedures and recommend improvements for alignment with organizational goals Collaborate with stakeholders to document requirements and identify system issues Provide production support for technical

Job Description Senior Health Economics Analyst Location: Remote Supervisor/Reporting to: Director, Performance Reliability Job Purpose: The Senior Health Economics Analyst is responsible for identifying and delivering data-driven insights and analytical support to senior leadership of IVIRMA North America. Success in the role will be achieved through the ability to leverage both qualitative and quantitative data to create business intelligence to guide strategic execution. This role serves to create and deliver reliable, insightful and actionable insight to improvements and opportunities for performance reliability – supporting our teammates in delivering a world-class patient experience. Essential Functions and Accountabilities: • Supports the design, development, and implementation of reporting to support data-driven decision making and insight. Partners with finance, commercial and business leaders to translate needs and requirements into dashboards and reporting with high utility., • Assists in the design and evaluation of organizational KPIs for potential replacement or evolution as the organization grows., • Prepares and analyzes medical cost and leading indicator data to develop presentations for executive and senior leadership. Interpret results and articulate actionable recommendations that maximize outcomes and ensures organizational targets are met., • Tracks performance of key performance indicators for outlined regions and teams as requested., • Supports finance, commercial and operations in the annual and multi-year planning processes including market durability, • Performs data validation to ensure completeness and accuracy of queries and reports and reconciles discrepancies., • Participates in the maintenance of existing queries and reports, re-writing and enhancing these queries as needed., • Participates in the presentation of complex concepts and results to end users and stakeholders Academic Training: • Bachelor’s degree in Computer Science, Information Services, or other technical or healthcare field – highly preferred, • Studies level: University Education (Bachelor’s Degree), • Studies area: Computer Science/Engineering or other related field Position Requirements/Experience: • Experience working in medical/healthcare industry - preferred, • Knowledge of data collection, storage, and maintenance concepts - required, • Knowledge in predictive modeling - a plus, • Database organization, design, and maintenance skills., • Ability to troubleshoot database programs Technical Skills: • Knowledge of PowerBI - required, • Knowledge of Microsoft Office Suite: Word, Excel (Pivot Tables/Look-Ups), Access, and OneNote – required, • Knowledge of Tableau - preferred IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. • Medical, Dental, Vision Insurance Options, • Retirement 401K Plan, • Paid Time Off & Paid Holidays, • Company Paid: Life Insurance & Long-Term Disability & AD&D, • Flexible Spending Accounts, • Employee Assistance Program, • Tuition Reimbursement About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: & EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”

Job Description We are seeking a detail-oriented and proactive Senior Billing Analyst to join our Finance team. This critical role manages end-to-end billing processes, directly impacting the company's financial health and operational efficiency. If you have a strong background in billing and AR, thrive on managing deadlines, and excel at professional client communication, this opportunity offers significant growth within a dynamic and collaborative environment. Job Scope • Prepare, review, and process customer invoices with high accuracy., • Investigate discrepancies and coordinate with Operations as needed., • Support and guide Billing Analysts when required., • Serve as the primary backup to the Billing Manager during absences., • Assist with process improvements, OCR implementation, and reporting enhancements., • Participate in testing and rollout of billing automation tools., • Manage the entire accounts receivable ledger, focusing on timely payments and minimizing outstanding balances (AR Aging)., • Issue and meticulously review invoices, ensuring alignment with client contracts and internal policies., • Investigate, document, and efficiently resolve complex billing discrepancies and payment disputes., • Prepare accurate monthly reports, including AR Aging schedules and collection status, providing insights to leadership., • Maintain thorough records of all collection activity, supporting internal and external finance audits., • Identify opportunities to enhance and streamline existing billing processes for greater organizational efficiency., • Partner effectively with internal departments (Operations, Sales, Accounting) to ensure documentation and billing accuracy.What We're Looking For, • Experience: 3-5+ years of billing, accounting, administrative, or analytical experience (freight forwarding/logistics background is a plus but not required)., • Education: Bachelor's degree in Accounting, Finance, Business Administration, or a related field., • Technical Proficiency: Strong Excel skills; familiarity with ERP systems and new software tools is a bonus., • Core Skills: Strong analytical skills, critical thinking, and ability to adapt to change with a sense of urgency., • Retirement: 401(k) retirement plan with a generous company match of 50% up to 10% of your contributions., • Health Coverage: Eligibility for Medical, Dental, and Vision plans 30 days after the date of hire., • Paid Time Off (PTO):, • 2 Weeks of Paid Vacation (available for 2026, subject to manager pre-approval)., • 40 Hours of Annual Sick Time., • 16 Hours of Annual Company Paid Personal Time. #FinanceJobs #BillingAnalyst #AccountsReceivable #InwoodNYC #NYCJobs #FullTimeFinance #Hiring #OpenToWork #JobSearch

Job Description Company Overview At Kids First, we’re on a mission to create a world where every child can thrive and reach their full potential. We provide high quality Applied Behavior Analysis (ABA), Speech, Occupational, and Mental Health therapies to our clients. Join our team as a Behavior Analyst and be a part of shaping a brighter future for children. Kids First provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Purpose of Position As a Registered Behavioral Technician, you will engage directly with clients in a home-based environment, adhering to treatment plans established by the BCBA Supervisor. Your responsibilities will include, but not limited to, creating program materials, executing treatment procedures, fostering transparent communication with supervisors, accurately collecting and managing data, and engaging in continuous training and assessments. Additionally, you will support parent training and clinical evaluations, promoting ethical conduct and compliance with Kids First’s policies. Responsibilities • Work 1:1 with clients in the home-based and clinic-based setting., • Consistently follow and implement treatment plans set up by the BCBA Supervisor and prepare program materials; treatment protocols that include a wide variety of domains such as toilet training, communication, social, and adaptive living skills., • Maintain open communication with the BCBA Supervisor to review program goals and procedures for each client., • Collect and maintain accurate data and notes utilizing data collection software., • Review and implement consultation/supervision note recommendations., • Participate in ongoing training, evaluations, and meetings, as required by Kids First., • Assist with parent training and clinical assessments, as needed., • Communicate appropriately and effectively with colleagues and families, as needed., • Track supervision hours and annually renew the RBT certification as mandated by the regulatory body to maintain the certification., • Work ethically and with integrity while following the BACB Ethical Code., • Understand and adhere to HIPAA policies as well as Kids First’s policies and procedures., • Adhere to time and attendance policies and maintain a record, in good standing, of regular and reliable attendance and punctuality, to provide quality and consistent patient care. Reliable transportation and timely arrival to session is a requirement for this role., • Perform other duties as assigned., • High School Diploma or GED Equivalent, • Registered Behavior Technician; Or willing to obtain within 3 weeks of start date - Required, • Technical Proficiencies: Microsoft Office 365 (Word, Excel, Power Point, etc.), Adobe PDF, Google Suite, data collection and analytical reporting - Required, • 3-4 years of experience conducting 1:1 work with clients In-school/in-home experience addressing and navigating challenging behaviors - Required, • 3-4 years of experience working with children/adults (between ages 3-18) - Required, • 3-4 years of experience in Case management and behavioral plans - Required, • 3-4 years of knowledge of direct, professional ABA experience - Required, • CentralReach ABA Software experience - A plus!, • Obtain knowledge of addressing challenging behaviors or stereotypes of children/adults with Autism - Required, • Physical Requirement: Exerting up to 50 pounds of force, and lifting as needed, including but not limited to climbing up flights of stairs, and other tasks as needed., • Excellent communication skills, both written and verbal, with the ability to collaborate effectively with team members, parents, and other professionals when necessary. Obtains the ability to work independently, manage multiple priorities, and meet deadlines. Why Choose Kids First? Make a Lasting Impact: At Kids First, we pride ourselves on our ability to make a difference in our children’s lives by staying focused on our mission, prioritizing ethical practices, and working with the utmost integrity and consistency. Supportive Work Environment: Kids First fosters a collaborative work environment. You will have the opportunity to work closely with a team of dedicated Clinicians who share your passion. Opportunities for Career Advancement: We believe in promoting from within and providing opportunities for career growth. As a member of our team, you will have opportunities to expand your role as our business continues to grow! Health Benefits: Available for eligible employees; Full medical, dental, vision, Long Term Disability, Short Term Disability, Maternity Leave, Paid Time Off, Vacation time and much more! Powered by JazzHR Gnl0i4ZJDw

Job Description Join US as an Accounting Analyst! Full-Time | Entry-Level (1-3 years experience) Hybrid: 2–3 Days Onsite at Teaneck, NJ Office Applicants must currently reside in NJ or NY Please note: This role does not offer sponsorship now or in the future Do you take pride in accuracy and enjoy uncovering insights through numbers? Are you looking to strengthen your accounting expertise in a dynamic and collaborative environment? Join us at Behaviorally as an Accounting Analyst, where you’ll play a key role in ensuring the integrity of our financial records through precise journal entries, reconciliations, and billing processes. You’ll gain hands-on experience with core accounting functions, contribute to month-end close activities, and support operational efficiency across the finance team. This is an excellent opportunity to grow your technical accounting skills, learn from experienced professionals, and make a meaningful impact in a company that values precision, collaboration, and continuous improvement. As an Accounting Analyst, you will: • Oversee billing operations, ensuring client invoices are issued accurately and on time, resolving discrepancies, and maintaining compliance with company policies., • Prepare and analyze monthly, quarterly, and annual financial statements., • Conduct variance analysis between actuals, forecasts, and budgets., • Develop reports to support business unit leaders in understanding financial performance., • Record journal entries and ensure accuracy., • Perform account reconciliations for balance sheet and income statement accounts., • Investigate and resolve discrepancies promptly., • Assist in preparing annual budgets and quarterly forecasts., • Provide financial scenario analysis to support planning decisions., • Collaborate with department managers to track expenses against budget., • Review vendor/customer accounts and aging schedules to maintain working capital health., • Identify inefficiencies in financial processes and recommend automation or standardization., • Partner with IT and Finance leadership to enhance reporting tools (e.g., Power BI, ERP systems)., • Support internal and external audit requests by providing schedules and documentation., • Coordinate with external auditors during audits and provide necessary documentation., • Manage fixed assets, depreciation schedules, and related reporting., • Handle weekly Revenue Recognition meetings with regional Financial Business Partners and Managing Directors to review and resolve any questions at hand., • Assist Controller with special projects as required. What you’ll bring: • BA/BS degree in Accounting, Finance, or a related field., • 1 - 3 years experience working in a corporate environment within reporting, financial analysis, or accounting., • Strong analytical and problem-solving skills., • Natural problem solver, with the inclination to ask questions, analyze data, find relationships, and provide recommendations to senior members, • Proactivity and good business sense to find solutions before questions are asked, • Natural communicator to tell the story behind the data, • Proven experience with budgeting and forecasting,, • Strong analytical and problem-solving skills with attention to detail., • Excellent communication and presentation skills to convey complex information clearly., • Advanced proficiency in Microsoft Excel Skills (pivot tables, lookups, macros) and reporting tools., • Highly organized, self-starters, that excel in collaborative work environments and team first attitude yet can work independently and deliver results., • We are growing fast, and this means we are figuring things out as we move on, thus proven experience working in very dynamic environments at a fast pace is a plus., • Capacity to think logically and proactively., • Bias to action and inclination to present recommendations. This is because we have a learning culture, and we understand great ideas come from all the team members, independent of seniority., • We love people that speak many languages (because we are growing everywhere) thus this is a plus as well, yet not mandatory., • We love to coach and develop teammates, thus even if you don’t have all the skills listed above yet but have interest in learning as you grow in your career, we’d like to hear from you. What You'll Enjoy as Part of the Team: We know people do their best work when they feel trusted, supported, and valued. That’s why our benefits go beyond the basics: • Unlimited PTO Policy – your time matters, • Hybrid work flexibility – 2-3 days onsite at our Teaneck office weekly, • Competitive salary with performance bonus opportunities, • Medical Insurance (dental, vision, medical), • 401k match - never late to prepare for your future, • Ongoing training, mentorship, and development opportunities, • Company-sponsored team events, recognition programs, and celebrations Why Behaviorally? We are the global market leader in digital shopper research, but what sets us apart is how we work: • Digital-first, behavior-focused: We prioritize agility, speed, and relevance, • Human-centered: We put people—shoppers, clients, colleagues—at the core of every decision, • Growth-oriented: We invest in our people and are proud to promote from within, • Transparent and grounded: We share goals, results, and accountability—top to bottom At Behaviorally, inclusion isn’t a buzzword—it’s a commitment. We believe diverse perspectives lead to better thinking and stronger solutions. We’re proud to be an Equal Opportunity Employer and welcome applicants from all backgrounds, identities, and experiences. Let’s define the future of shopper research together. Apply now to join Behaviorally.

Job DescriptionCompany Description Contract Period: 1/2/2026 – 3/31/2026 Work Location: Ridgefield Park, NJ Pay: $8,682/month Overview: The Business Analyst will work closely with customers to gather, analyze, and document business requirements for system development projects. This role includes process documentation, preparing functional specifications, supporting QA testing, and leading user acceptance testing (UAT). The Business Analyst will also assist with proposal development for new project opportunities. This position requires strong bilingual communication skills in Korean and English, as the role involves frequent collaboration with Korean-speaking stakeholders and documentation in both languages. Job Description • Gather and analyze customer requirements for technology implementation projects, • Conduct interviews and workshops in both Korean and English, • Document functional and technical requirements with bilingual clarity, • Develop future-state process documentation and detailed functional specifications, • Facilitate meetings and presentations with stakeholders in Korean and English, • Prepare UAT test cases and support customers during user acceptance testing, • Monitor project deliverables and ensure timely completion, • Provide guidance, training, and support to end users after system deployment, • Support proposal and pre-sales activities when requiredQualifications, • Bachelor’s degree or higher, • 10+ years of experience in system development projects or related fields, • Bilingual fluency in Korean and English (speaking, reading, and writing required), • Strong documentation skills using Excel, Word, and PowerPoint, • Excellent presentation and communication skills, • Proven ability to follow through on commitments and meet deadlines, • Experience supporting or leading short-term system development projects (3–12 months), preferred, • Deep understanding of the Software Development Lifecycle (SDLC), • Ability to travel within the U.S. (30% or more as needed) Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Our client, a prestigious Am Law 100 firm, is seeking an IT Analyst to join their team. This first-level role is responsible for delivering technology solutions and support, ensuring smooth day-to-day IT operations, facilitating meeting technologies, and contributing to firmwide IT projects and initiatives. The position is critical in advancing continuous organizational effectiveness and exceptional service delivery. Key Responsibilities • Act as a first point of contact for customers, providing timely, high-quality technical assistance and solutions., • Support and promote new technologies across the firm., • Facilitate and manage meeting technology tools and events (video conferences, presentations, client meetings, and special events)., • Coordinate with firmwide departments to ensure accurate scheduling and seamless execution of meetings and events., • Provide on-site and remote support, including answering incoming calls/emails and resolving escalated software/hardware issues., • Install, configure, and maintain firm-standard software and systems., • Collaborate with IT teams to escalate and close tickets efficiently, ensuring customer satisfaction through proactive communication., • Maintain office computers, printers, and asset management systems to ensure accuracy and availability., • Utilize service desk tools (e.g., ServiceNow) to track, update, and close tickets., • Support mobile device technologies and remote access tools (Citrix, VPN)., • Coordinate planned service events (e.g., monthly network maintenance) and unplanned outages with IT operations teams., • Promote and enforce data security policies and best practices in compliance with information security regulations., • Contribute to IT projects, deployments, training, and user adoption of firm technologies., • Advanced knowledge of Microsoft Operating Systems, application installation, and configuration., • Proficiency in Microsoft Office Suite, MS Teams, ServiceNow, and Document Management Systems (iManage/Work 10)., • Strong experience with Citrix, VPN, and remote access technologies., • Expertise in networking technologies, cabling, and data communications., • Proficiency in mobile technologies (iOS, iPadOS)., • Strong understanding of data security, customer service principles, and project management., • Excellent problem-solving skills, with the ability to work independently and take ownership of service requests., • Associates or Bachelors degree preferred, or equivalent work experience., • Minimum 3 years of direct customer support experience in software, hardware, and networking., • Minimum 3 years of LAN, WAN, and network systems support and management., • Minimum 3 years configuring, installing, and maintaining client PC operating systems and related devices., • Prior experience in a professional services or law firm environment required. Overtime eligible, full benefits & bonus Candidates must be able to come into the office 5 days/week and be available to work at least one weekend per month.

Key Responsibilities Coordinate a business analyst team's duties and provide guidance to newer members Act as a liaison between clients, project managers, and technical staff to define and document business requirements Analyze and recommend improvements to business processes to support client t

A company is looking for a Tier 1 Service Desk Analyst to provide technical support.Key Responsibilities Serve as the first point of contact via phone, email, and ticketing system Perform password resets, AD user support, workstation troubleshooting, and basic network/printing support Document,

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you’re looking for a career with access to the brightest minds in cybersecurity, you’ve found it. We have a hunger for researching, hunting out the world’s newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects — centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we’re constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Job Summary Unit 42’s Managed Detection and Response (MDR) service is growing fast — and we’re building a customer-centric team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst, you’ll act as the front line of communication between our MDR analysts and our customers, helping bridge the gap between incident response and customer understanding. You’ll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction. This role is ideal for someone who is technical at their core, but enjoys customer interactions, driving clarity, and ensuring our partners feel confident and supported in their cybersecurity journey. Key Responsibilities • Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance, • Support onboarding activities for new customers, • Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations, • Collaborate with MDR analysts to ensure the customer’s technical questions about incidents or threats are fully addressed, • Own the customer communication lifecycle during ongoing incidents — ensure timely updates, clarity, and alignment on next steps, • Help drive consistency and quality in how incidents and threat intelligence are communicated externally, • Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team Qualifications Preferred Qualifications • 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support — must, Tier 1/2 SOC analyst experience, • Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR, • Strong customer communication skills — verbal and written — with the ability to explain complex technical details clearly, • Experience reviewing, drafting, or presenting incident reports and security findings, • Familiarity with Cortex XDR or Cortex XSOAR, • Experience onboarding new security services or clients Additional Information Salary Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104500/YR - $169100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found ___. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Field Support Engineer / Nexthink Systems Analyst (Onsite) Location: Paramus, NJ Full-Time Employment with CLIENT Work Type: 100% Onsite Overview: A hybrid role combining Field Support Engineering with Nexthink Systems Analysis. The engineer will provide in-person technical support for end users and local hardware while configuring and analyzing the Nexthink Digital Experience platform to identify and solve IT issues proactively. Key Responsibilities: Field Support (50%): • Provide onsite support for desktops, laptops, peripherals, and mobile devices., • Perform break/fix repairs, imaging, device deployments, and refresh cycles., • Troubleshoot OS, software, VPN, and network connectivity issues., • Support printers, AV, conference rooms, and other onsite systems., • Maintain accurate documentation and asset inventory. Nexthink / Systems Analyst (50%): • Configure Nexthink dashboards, alerts, and investigations., • Analyse endpoint performance and user experience data., • Identify trends and recommend proactive improvements., • Create reports and automate monitoring insights where possible., • Assist with incident correlation and digital experience optimization. Required Skills: • 3–5+ years of desktop / field support experience., • Strong hands-on troubleshooting across Windows/macOS., • Experience with Nexthink (configuration, analysis, dashboards, or investigations)., • Familiarity with ServiceNow or similar ticketing tools., • Excellent communication and customer service mindset., • Ability to handle physical hardware tasks. Preferred Qualifications: • Nexthink certifications., • PowerShell/Python scripting exposure., • Enterprise or multi-site support experience.

Note: This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. Job Description: The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offb.

Field Support Engineer / Nexthink Systems Analyst (Onsite).Full-Time Employment with CLIENT.A hybrid role combining Field Support Engineering with Nexthink Systems Analysis.The engineer will provide in-person technical support for end users and local hardware while configuring and analyzing the Next

Companies, in partnership with Samsung Electronics America, seeks an experienced Ticket Operations Coordinator to join the team. This role will serve as a Subject Matter Expert, Data Analyst, and Quality Assurance lead for technical support tickets within Contact Center operations. Conduct regular a

Saint Joseph's Medical Center is Full Time IT Imaging Analyst for our Radiology Department. Provides technical support of applications, Cerner, Siemens PACS, Study cast and other department medical imaging related applications, and vendor coordination, as well as the applications integration with ex

We're seeking a Technical Support Analyst to support technology implementations, field operations, and post–go-live client support. Provide post–go-live support, troubleshooting technical issues as they arise. Minimum 2 years of relevant technical support or field implementation experience.

Description We are looking for a skilled Desktop Support Analyst to join our team in Bronx, New York. Requirements - Proven experience in desktop support or a similar technical role.

Create technical documentation (Visio diagrams, Excel reports, etc. Minimum 2 years of relevant technical support or field implementation experience. Were seeking a Technical Support Analyst to support technology implementations, field operations, and postgo-live client support.

Job Description Soar With Us! Dassault Falcon Jet proudly provides competitive pay, quality benefits, and programs that support your career advancement and personal development. Our benefits are designed to support you and your family’s health and wellbeing, help you secure a strong financial future, and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest, and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! Why Join Us? Impactful Work: Your expertise will directly contribute to the safety and efficiency of our operations. Growth Opportunities: We support your professional development and offer opportunities for advancement. Collaborative Environment: Work with a team of dedicated professionals who are passionate about aviation. Ready to soar with us? Apply now and be a part of our mission to maintain the highest standards in aircraft maintenance! Job Summary: Under direction of the Manager, Digital Transformation, the Digital System Support Analyst will be responsible developing solutions for our Customer Service IT group as well as providing customer support for both internal and external customer digital products and services. The Digital System Support Analyst is a service-oriented, critical thinking individual who is passionate about reacting to customer feedback and providing actionable information to ensure IT and Customer Service are fully integrated on a continuous basis to increase business capability and value, reduce cost and risk, and foster innovation. Principal Duties: DIGITAL PRODUCTS SUPPORT • Track, prioritize and process incoming customer requests for service access and support, • Identify, record, analyze and provide solutions to problems and incidents based on documented known errors, • Work with internal and external project teams to aid in the design, development, deployment and post-delivery support of customer service digital products and services, • Works closely with IT to ensure that during major service disruptions that affect our digital products, services to ensure the impact to users is minimized, • Lead the efforts in the build, test and release of new or upgraded digital services and business systems, • Ensure there is a proper knowledge transfer to enable customers and users to optimize use of services that support their business activities, • Leads testing efforts for new systems and improvements, • Ensure that new or changed services and systems are capable of delivering the agreed utility and scope, • Communicates actionable items and required changes to IT development teams, • Works with Customer Service personnel to identify and understand product enhancement requests, • Manages organization’s expectations effectively, • Responsible for introducing new initiatives to end users, • Suggests areas for improvement in internal processes along with possible solutions, • Leads internal teams/task forces Bachelor’s degree in information technology or 3 years related work experience 2+ years of analyzing data to identify trends and manage data quality 2+ years of experience supporting customer-facing portals, or digital services in aerospace or regulated environment Prior involvement in digital product support or lifecycle management Working knowledge with Microsoft Power Apps (Power Automate, Power BI or CoPilot Studio) Must possess a strong sense of urgency and have the ability to independently manage development projects and customer support tasks simultaneously Highly self-motivated and independent Excellent communication / customer service skills Strong understanding of Microsoft 365 ecosystem (Teams, Outlook, Permissions, User Support) Ability to troubleshoot across multiple platforms and coordinate with internal IT teams when needed Additional Desired Qualifications: Understanding of basic aircraft systems and technical publications Proficiency with Power Automate and SharePoint Development Working knowledge of SAP (User level familiarity and navigation) Proficient with SAP and able to provide support/problem solving Experience with programming (Java / Python...etc.) Fluent in French Working Conditions: Office environment Use of personal computers required Minimal travel may be required Compensation and Benefits The compensation for this position typically falls between $70,000 and $75,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

A company is looking for a Customer Support Engineer. Key Responsibilities Triage and resolve incoming support calls and trouble tickets Debug and research root causes using log files and system data Document issues and collaborate with developers for future fixes Required Qualifications 2-3+

We’re seeking a Technical Support Analyst to support technology implementations, field operations, and post–go-live client support. Provide post–go-live support, troubleshooting technical issues as they arise. Minimum 2 years of relevant technical support or field implementation experience.

A company is looking for a Technical Customer Support Specialist.

Were seeking a Technical Support Analyst to support technology implementations, field operations, and postgo-live client support. Provide postgo-live support, troubleshooting technical issues as they arise. Minimum 2 years of relevant technical support or field implementation experience.

Penney - JobID: 1101990 [Retail Sales / Team Member] As an Omnichannel Associate at J.Penney, you'll: Greet and assist customers in finding products, delivering outstanding customer service; Demonstrate customer service behaviors consistently; Actively listen to customer issues in a calm and agreeab

Information Technology Analyst I - W2 only. Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability i

Provide technical support for desktop hardware and software, including troubleshooting, remote and in-person assistance, and helpdesk management. Proven track record of excellent customer service in a technical support environment. This position involves close collaboration with IT leadership to des

We are seeking a dedicated Application Support Technician to join our support team. Ability to effectively document and track support issues. Serve as the initial contact for user support, providing solutions or escalating issues as needed.

Additionally, the support team will perform the Help Desk role to support end-users for typical Help Desk requests such as client PC hardware issues, software issues, etc. Provides general support for end users as Help Desk personnel. Solid verbal and written communication skills, as this position w

We are seeking a dedicated Application Support Technician to join our support team. Assist with application support, including user account creation, access management, and troubleshooting. Support new hire onboarding with required technologies.

Eze Castle OMS Support Engineer who can work onsite in midtown NY. The skillset needed is specific but will work with our hedge fund client Front Office team for break fixes and supporting execution of business needs within the platform. Support and enhance front office systems including.

We are seeking an experienced Application Support Specialist to provide technical support and maintenance for mission-critical applications used by NYPD 911 Police Communication Technicians and Dispatchers. Provide application software support for NYPD 911 communication systems, including iCAD and i

The IT Intern will support NAICAs technology operations, including device setup, troubleshooting, account support, and on-site technical assistance. IT interns gain hands-on experience in real-world technical support within a multi-site social service organization. Support IT projects such as device

Provide technical support for desktop hardware and software, including troubleshooting, remote and in-person assistance, and helpdesk management. Proven track record of excellent customer service in a technical support environment. This position involves close collaboration with IT leadership to des

We’re looking for a PayPal Technical Support Advisor to perform responsibilities as a Technical Support Advisor. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth.

Addiction Medicine, Part Time Nurse Practitioner or Physician Assistant.Seeking part time Physician Assistant or Nurse Practitioner with previous addiction experience in MAT and the treatment of substance use disorders (SUD).This position is a part time position.The field of addiction medicine is gr

Collaborates with medical staff to support nursing-led protocols. Promotes a collaborative work environment supporting the organizational mission, behavior expectations, values, and pillars. BLS AHA Basic Health Care Life Support HCP Certification.

Manage and resolve Level 1 and Level 2 IT support tickets via Freshservice and Slack. Provide technical assistance for SaaS platforms (Google Workspace, Okta, Slack, Zoom, Freshservice, etc. Help Desk or IT support experience: 2-4 years minimum in SaaS-heavy environments.

Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or repair computer equipment and related devices Train users to work with new computer hardware or softwa

Their responsibilities include: Mapping out the network platforms of the future Ensuring the effectiveness of the Navy technologies Helping to develop and deploy information systems, command and control, and space systems Serving as a key part of the Information Dominance Corps in its mission to gai

Strong communication and interpersonal skills to effectively interact with technical and non-technical stakeholders, including clients. Through its leading technical expertise and access to scale capital, Scale helps its customers transition to a decentralized energy future by providing and financin

Field Support Engineer / Nexthink Systems Analyst (Onsite). The engineer will provide in-person technical support for end users and local hardware while configuring and analyzing the Nexthink Digital Experience platform to identify and solve IT issues proactively. Support printers, AV, conference ro

Are you a tech-savvy problem solver with a passion for excellent customer service? We want YOU! 🌟.Nationwide - Work anywhere in the USA.Install satellite internet systems at customer locations.Mount satellite dishes on roofs or other suitable spots.Run cables and connect equipment for perfect sig

This position is for individuals who want to develop a side income stream while still working full time.You will test different small-scale remote opportunities, learn what works, and grow what produces results.Below, you will find a complete breakdown of everything required of potential candidates,

The key to the ongoing success of the business is a system-based product portfolio featuring standard as well as custom engineered packaging machinery solutions and a superior consumable packaging product, complimented by quality technical service and readily available aftersales parts support. All

L1/L2 support End User Support IT Support. Role: IT Support Engineer Location: New York City, NY Duration: 12+ Months.