Technical support analyst jobs in Elmont, New YorkCreate job alerts

A company is looking for a BI Data Analyst to support business and technical analysis initiatives.Key Responsibilities Analyze complex data relationships and create PowerBI dashboards for actionable insights Develop user-friendly dashboards and manage automated data reporting routines Ensure dat

A company is looking for an IT Support Analyst I to provide first-level technical support remotely.Key Responsibilities Serve as the first point of contact for technical assistance via phone or email Perform remote troubleshooting and guide customers through the problem-solving process Record is

A company is looking for a Service Desk Analyst to provide Level 1 technical support to users.Key Responsibilities Provide general IT end-user support and troubleshoot technical issues via phone, email, or chat Document and escalate unresolved issues while ensuring proper ticket management Analy

A company is looking for a Business Systems Analyst II.Key Responsibilities Conducts data analysis to compile, interpret, and communicate findings Provides technical support for systems, ensuring smooth operations and user experience Determines system requirements and ensures compliance through

A company is looking for an IT Business Systems Analyst. Key Responsibilities: Analyze business procedures and recommend improvements for alignment with organizational goals Collaborate with stakeholders to document requirements and identify system issues Provide production support for technical

Job DescriptionThe work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most. The Business Analyst will be responsible for business and functional requirements definition for various new and existing IT applications, downstream systems and reports. The business analyst will also be responsible for planning and facilitating user acceptance testing. Essential Duties/Responsibilities: • Identify and translate business needs into clearly defined requirements for insurance software applications., • Develop requirements documentation inclusive of user stories/ use cases, process flows, data flows and report mock-ups., • Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations., • Build strong relationships within the business units and support functions to understand the business needs., • Collaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged and to assist in troubleshooting and resolving issues., • Ensure that proposed solutions are focused on improving efficiency and effectiveness of the business processes and are consistent across products where possible., • Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements., • Facilitate UAT execution phase and work with business lead and project manager to obtain user acceptance test signoff., • Team player who works well with technical and business resources., • Meet objectives & goals set forth by management, • Perform additional projects/duties as assigned by management.Required Skills/Abilities/Education/Experience:, • Bachelor’s Degree or equivalent work experience in Business Analysis, • 2-4 years of experience in Business Analysis – Requirements documentation, Functional testing, Reporting tools, Relational databases, SQL., • Experience in programming is a plus., • Experience working in the Insurance/Benefits industry is a big plus., • Experience with Azure DevOps is a plus

Job DescriptionCompany Description AST Defeasance, founded in 2005, is one of the nation’s largest and most respected commercial real estate consulting firms. We are industry leaders in commercial defeasance, hedging, derivatives, and real estate financial products. With over 10,000 transactions totaling more than $50 billion, our team brings unmatched expertise, ingenuity, and customer-focused service to every engagement. AST is the only firm that seamlessly combines deep technical knowledge with a commitment to exceptional client experience. Job Description We are seeking a highly motivated and results-driven Commercial Real Estate Financial Analyst to join our team. In this role, you will perform financial feasibility analyses, build financial models for potential investments, and support a range of transaction processes and calculations across the real estate and finance sectors. This is a full-time, on-site role based in Cedarhurst, New York. Qualifications Key Responsibilities * Assist with due diligence by reviewing financial statements, market data, and other relevant information. * Contribute to day-to-day operational activities that drive the business forward. * Work closely with all levels of the organization, gaining direct training in finance and real estate principles. * Provide exceptional customer service and build trusted relationships across the team. * Maintain strong communication habits, including proactive follow-up. * Collaborate with team members to support successful transactions and deliver outstanding client satisfaction. * Manage multiple projects independently in a fast-paced environment. Qualifications * Bachelor’s degree in business, accounting, finance, or a related field preferred. * 2+ years of experience in commercial real estate or finance. * Strong negotiation and communication skills, with the ability to present information clearly and respond effectively to questions. * Excellent written and verbal communication skills in English. * Advanced analytical and critical thinking abilities. * Proficiency with Microsoft Office, including Excel, PowerPoint, and Word. * Ability to work both independently and collaboratively, with a strong results-oriented mindset. Additional Information Salary: $50,000–$70,000 yearly base + bonus We offer a competitive compensation package, comprehensive benefits, and meaningful opportunities for career growth within our organization.

Job Description Company Overview At Kids First, we’re on a mission to create a world where every child can thrive and reach their full potential. We provide high quality Applied Behavior Analysis (ABA), Speech, Occupational, and Mental Health therapies to our clients. Join our team as a Behavior Analyst and be a part of shaping a brighter future for children. Kids First provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Purpose of Position As a Registered Behavioral Technician, you will engage directly with clients in a home-based environment, adhering to treatment plans established by the BCBA Supervisor. Your responsibilities will include, but not limited to, creating program materials, executing treatment procedures, fostering transparent communication with supervisors, accurately collecting and managing data, and engaging in continuous training and assessments. Additionally, you will support parent training and clinical evaluations, promoting ethical conduct and compliance with Kids First’s policies. Responsibilities • Work 1:1 with clients in the home-based and clinic-based setting., • Consistently follow and implement treatment plans set up by the BCBA Supervisor and prepare program materials; treatment protocols that include a wide variety of domains such as toilet training, communication, social, and adaptive living skills., • Maintain open communication with the BCBA Supervisor to review program goals and procedures for each client., • Collect and maintain accurate data and notes utilizing data collection software., • Review and implement consultation/supervision note recommendations., • Participate in ongoing training, evaluations, and meetings, as required by Kids First., • Assist with parent training and clinical assessments, as needed., • Communicate appropriately and effectively with colleagues and families, as needed., • Track supervision hours and annually renew the RBT certification as mandated by the regulatory body to maintain the certification., • Work ethically and with integrity while following the BACB Ethical Code., • Understand and adhere to HIPAA policies as well as Kids First’s policies and procedures., • Adhere to time and attendance policies and maintain a record, in good standing, of regular and reliable attendance and punctuality, to provide quality and consistent patient care. Reliable transportation and timely arrival to session is a requirement for this role., • Perform other duties as assigned., • High School Diploma or GED Equivalent, • Registered Behavior Technician; Or willing to obtain within 3 weeks of start date - Required, • Technical Proficiencies: Microsoft Office 365 (Word, Excel, Power Point, etc.), Adobe PDF, Google Suite, data collection and analytical reporting - Required, • 3-4 years of experience conducting 1:1 work with clients In-school/in-home experience addressing and navigating challenging behaviors - Required, • 3-4 years of experience working with children/adults (between ages 3-18) - Required, • 3-4 years of experience in Case management and behavioral plans - Required, • 3-4 years of knowledge of direct, professional ABA experience - Required, • CentralReach ABA Software experience - A plus!, • Obtain knowledge of addressing challenging behaviors or stereotypes of children/adults with Autism - Required, • Physical Requirement: Exerting up to 50 pounds of force, and lifting as needed, including but not limited to climbing up flights of stairs, and other tasks as needed., • Excellent communication skills, both written and verbal, with the ability to collaborate effectively with team members, parents, and other professionals when necessary. Obtains the ability to work independently, manage multiple priorities, and meet deadlines. Why Choose Kids First? Make a Lasting Impact: At Kids First, we pride ourselves on our ability to make a difference in our children’s lives by staying focused on our mission, prioritizing ethical practices, and working with the utmost integrity and consistency. Supportive Work Environment: Kids First fosters a collaborative work environment. You will have the opportunity to work closely with a team of dedicated Clinicians who share your passion. Opportunities for Career Advancement: We believe in promoting from within and providing opportunities for career growth. As a member of our team, you will have opportunities to expand your role as our business continues to grow! Health Benefits: Available for eligible employees; Full medical, dental, vision, Long Term Disability, Short Term Disability, Maternity Leave, Paid Time Off, Vacation time and much more! Powered by JazzHR 8Z99uMt4AR

Job DescriptionCompany Description We are a reputable software company specialized in the healthcare industry. We have various products for Laboratories, Hospitals, Doctors, and almost all areas of healthcare since 1988 When you join us at Comtron you’ll be part of a smart, driven team that shares your passion for exploration and discovery in the Healthcare Software vertical. With significant investment in people, process and technology, we give our people the resources and opportunities to make significant contributions to all of our clients partnering with our organization. Job Description Position Overview We are seeking a highly skilled and experienced Senior IT Analyst with strong expertise in Microsoft system administration, virtualization technologies, and IT security. The successful candidate will play a key role in managing, securing, and optimizing our IT infrastructure, ensuring high availability, reliability, and compliance with best practices and security standards. Key Responsibilities Systems Administration * Manage, maintain, and troubleshoot Microsoft server environments (Windows Server, Active Directory, Group Policy, DNS, DHCP). * Administer Microsoft 365 / Azure AD environments, including Exchange Online, Teams, and SharePoint. * Oversee patch management, updates, and system upgrades. * Facilitate physical and virtualized equipment across the internal team. Virtualization & Cloud * Implement, manage, and support virtualization platforms (VMware, Hyper-V, or similar). * Monitor performance and capacity, ensuring optimal resource utilization. * Support hybrid and cloud infrastructure initiatives, including Azure deployments. Security & Compliance * Maintain and enforce IT security policies, standards, and procedures. * Administer endpoint security tools (antivirus, EDR, firewalls, SIEM, etc.). * Conduct vulnerability assessments, remediation, and incident response. * Support compliance with standards such as ISO 27001, SOC 2, or HIPAA (if applicable). * Lead an annual internal privacy audit across all departments in the organization. Operational Support * Work closely with our onboarding team to facilitate and support client environments. * Work closely with development and support to address client environment issues. * Provide advanced technical support for escalated issues across infrastructure, servers, and applications. * Participate in on-call rotation for critical systems support. Project & Strategy * Lead IT infrastructure and security improvement projects. * Research and recommend emerging technologies to enhance system performance and security posture. * Collaborate with business units to align IT initiatives with organizational goals. Qualifications * Bachelor’s degree in Information Technology, Computer Science, or equivalent experience. * 5+ years of experience in Microsoft systems administration (Windows Server, Active Directory, Microsoft 365, Azure AD) * 5+ years of experience using Linux - Centos/Redhat/Alma- ability to read and write scripts in Linux, preferably Bash * Hands-on experience with virtualization platforms (VMware, Hyper-V). * Strong understanding of IT security frameworks, firewalls, and intrusion detection/prevention. * Experience with backup, disaster recovery, and business continuity planning. * Knowledge of scripting (PowerShell preferred) for automation and administration. * Excellent problem-solving, communication, and documentation skills. * Relevant certifications preferred (e.g., MCSA/MCSE, Microsoft 365 Certified, VMware VCP, CompTIA Security+, CISSP). * Must possess a valid drivers license and maintain an acceptable driving record * Perform hardware and software system configuration, maintenance, and upgrades * Troubleshooting of servers, routers, workstations, laptops, mobile devices and printers * Be available to travel to alternate business sites as needed * Work on weekends and beyond normal business hours when required * Living near Great Neck NY Additional Information Why join us? We offer the opportunity to work with passionate technology professionals who value customers, teammates and providing some robust IT infrastructure. Our collaborative environment also provides many growth and leadership opportunities. Competitive compensation and benefits package. All your information will be kept confidential according to EEO guidelines.

Job Description About Acuative Acuative is a global IT solutions provider committed to delivering top-tier managed services, managed solutions, and network infrastructure support. With a client-first mindset and a relentless drive for excellence, we empower organizations to scale securely and efficiently. Our success is powered by our people—we invest in our employees through continuous on-the-job training, mentorship, and assisted learning that helps to grow our teams. At Acuative, you’ll find a collaborative environment built on professionalism, innovation, and the shared pursuit of achieving high results. Join us and help shape the future of IT. Scope of the Position Will help with Tier III support and will be responsible for working tickets escalated to the team from Tier I and II. The Network Engineer will be located near Strongsville Ohio, Fairfield NJ, or Herndon VA will drive the issue to resolution by working with external vendors or internal technical support. They will update customers regularly on the status of their issue and escalate major issues to their management as needed. The GCC Network Engineer will be expected to use independent troubleshooting skills to resolve issues as quickly as possible. The expectation of this position is for the Network Engineer to be the absolute subject matter expert regarding multiple network and Security technologies. Will perform solutions firmware upgrades, Network Changes, Network Problem Management. Review and provide customer network improvement recommendations. Essential Functions: • Troubleshoot and resolve customer network problems as quickly as possible with assistance from other engineers as needed, • Troubleshoot and resolve customer security events as quickly as possible with assistance from other engineers as needed, • Work effectively with vendors to resolve issues, escalating issues with the vendor as needed, • Work effectively with field service technicians remotely, providing over the phone direction to resolve issues when needed, • Effectively escalate and communicate customer issues to higher levels within the GCC, management, and other internal departments, • Will be responsible for any Problem Management/Root Cause Analysis that needs conducted, • Will be responsible for any Change Management that needs conducted, • Will design, configure, implement, and test network changes, • Will design, configure, implement, and test security systems changes and policy changes, • Will perform forensic analysis on network/security events, • Customer network improvement analysis, • Review vendor software advisory notifications • Must be able to communicate technical issues to customers, • Training/Mentoring of lower level Analyst, • Reviewing/Updating all process documentation when requested, • Be able to effectively communicate with peers and all levels of management within the organization both written and verbally, • Excellent customer service skills, • Must be proficient with using Microsoft Visio, • Ability to effectively Triage and Troubleshoot a variety of Network and Voice issues, • Ability to troubleshoot WAN/LAN/WLAN environments • Required to work evenings and weekends when requested, • 3-5+ years of Network Operations experience, • 3-5+ years of troubleshooting on VeloCloud Solutions, • 3-5+ years of experience using VeloCloud Solutions, • VMware SD-WAN Foundations, • SD-WAN Experience, • 5+ years of troubleshooting WAN/LAN/WLAN infrastructure issues including: T1, T1 Multilink, Ethernet Hand-off, DIA, Broadband, MPLS, BGP, OSPF, EIGRP, VPN, Wireless, etc., • Customer focused, • Ability to multi-task, • VMware SD-WAN Foundations, • Sitting at desk, • Climbing: Ascending or descending stairs and the like, using feet and legs and/or hands and arms, • Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects At Acuative, we believe our strength comes from our people—and that includes people from all backgrounds. We are proud to be an Equal Opportunity Employer, committed to creating a workplace where everyone feels valued, respected, and supported. Our inclusive culture encourages growth, creativity, and collaboration across all levels of the company. No matter who you are, if you’re passionate about doing great work, you’ll find a place with us.

Job Description Company Overview At Kids First, we’re on a mission to create a world where every child can thrive and reach their full potential. We provide high quality Applied Behavior Analysis (ABA), Speech, Occupational, and Mental Health therapies to our clients. Join our team as a Behavior Analyst and be a part of shaping a brighter future for children. Kids First provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Purpose of Position As a Registered Behavioral Technician, you will engage directly with clients in a home-based environment, adhering to treatment plans established by the BCBA Supervisor. Your responsibilities will include, but not limited to, creating program materials, executing treatment procedures, fostering transparent communication with supervisors, accurately collecting and managing data, and engaging in continuous training and assessments. Additionally, you will support parent training and clinical evaluations, promoting ethical conduct and compliance with Kids First’s policies. Responsibilities • Work 1:1 with clients in the home-based and clinic-based setting., • Consistently follow and implement treatment plans set up by the BCBA Supervisor and prepare program materials; treatment protocols that include a wide variety of domains such as toilet training, communication, social, and adaptive living skills., • Maintain open communication with the BCBA Supervisor to review program goals and procedures for each client., • Collect and maintain accurate data and notes utilizing data collection software., • Review and implement consultation/supervision note recommendations., • Participate in ongoing training, evaluations, and meetings, as required by Kids First., • Assist with parent training and clinical assessments, as needed., • Communicate appropriately and effectively with colleagues and families, as needed., • Track supervision hours and annually renew the RBT certification as mandated by the regulatory body to maintain the certification., • Work ethically and with integrity while following the BACB Ethical Code., • Understand and adhere to HIPAA policies as well as Kids First’s policies and procedures., • Adhere to time and attendance policies and maintain a record, in good standing, of regular and reliable attendance and punctuality, to provide quality and consistent patient care. Reliable transportation and timely arrival to session is a requirement for this role., • Perform other duties as assigned., • High School Diploma or GED Equivalent, • Registered Behavior Technician; Or willing to obtain within 3 weeks of start date - Required, • Technical Proficiencies: Microsoft Office 365 (Word, Excel, Power Point, etc.), Adobe PDF, Google Suite, data collection and analytical reporting - Required, • 3-4 years of experience conducting 1:1 work with clients In-school/in-home experience addressing and navigating challenging behaviors - Required, • 3-4 years of experience working with children/adults (between ages 3-18) - Required, • 3-4 years of experience in Case management and behavioral plans - Required, • 3-4 years of knowledge of direct, professional ABA experience - Required, • CentralReach ABA Software experience - A plus!, • Obtain knowledge of addressing challenging behaviors or stereotypes of children/adults with Autism - Required, • Physical Requirement: Exerting up to 50 pounds of force, and lifting as needed, including but not limited to climbing up flights of stairs, and other tasks as needed., • Excellent communication skills, both written and verbal, with the ability to collaborate effectively with team members, parents, and other professionals when necessary. Obtains the ability to work independently, manage multiple priorities, and meet deadlines. Why Choose Kids First? Make a Lasting Impact: At Kids First, we pride ourselves on our ability to make a difference in our children’s lives by staying focused on our mission, prioritizing ethical practices, and working with the utmost integrity and consistency. Supportive Work Environment: Kids First fosters a collaborative work environment. You will have the opportunity to work closely with a team of dedicated Clinicians who share your passion. Opportunities for Career Advancement: We believe in promoting from within and providing opportunities for career growth. As a member of our team, you will have opportunities to expand your role as our business continues to grow! Health Benefits: Available for eligible employees; Full medical, dental, vision, Long Term Disability, Short Term Disability, Maternity Leave, Paid Time Off, Vacation time and much more! Powered by JazzHR U9Y4IGdaY8

Job DescriptionAbout The Role We are seeking a detail-oriented and proactive QA Analyst to support quality assurance efforts across Brighton Health Plan Solutions’ core portfolios—Claims, Provider, and Enrollment. In this role, you will contribute to both functional testing and automation activities, helping strengthen QA processes. You will play a key part in ensuring high-quality software delivery by validating business requirements, improving test practices, supporting limited automation initiatives, and collaborating closely with technical and business teams.Primary Responsibilities QA Strategy & Leadership • Contribute to building a consistent QA approach across multiple portfolios (Claims, Provider, Enrollment), to improve test efficiency, traceability, and quality metrics., • Assist in establishing reusable processes, documentation standards, and quality checkpoints., • Promote early testing practices and support shift-left collaboration within Agile/Scrum teams., • Support leadership in maturing QA workflows and cross-team coordinationFunctional QA & Validation, • Develop comprehensive test cases, acceptance criteria, and test data based on business and technical requirements., • Perform hands-on functional, integration, and regression testing across applications and data workflows., • Validate end-to-end business processes such as claims adjudication, provider data updates, enrollment transactions, pricing, and benefits logic., • Participate in defect triage, root-cause discussions, and timely defect escalation.Test Automation Support, • Support existing automation efforts by maintaining or executing automated tests for data loads, data validations, volume testing etc., • Contribute to creating or enhancing small-scale scripts for repetitive regression or smoke testing where automation adds value., • Leverage tools such as Selenium, Unix Shell Scripting or similar to supplement manual test coverage., • Participate in agile test execution where applicable, in collaboration with developers.Cross-Functional Collaboration, • Work closely with business analysts, developers, product owners, and external vendors to ensure quality is embedded in the development lifecycle., • Participate in team collaboration meetings, including planning, reviews, and retrospectives, as a QA voice and quality advocate., • Lead or participate in defect triage and resolution discussions, ensuring timely identification and escalation of issues., • Coordinate with external vendors or partners when validating integrated workflows or data exchanges.Documentation & Reporting, • Maintain detailed QA documentation, including test plans, automation reports, traceability matrices, and defect logs., • Provide QA KPIs and automation metrics to leadership to demonstrate test coverage, execution success, and release readiness., • Ensure consistent reporting to support release planning and stakeholder communication.Essential Qualifications, • Bachelor’s degree in Computer Science, Information Systems, Healthcare IT, or a related field., • 5+ years of experience in QA, with 1+ years in test automation in a healthcare payer environment., • Hands-on experience with automation tools such as Selenium, Postman, or similar., • Experience building test automation for Unix applications and backend databases (SQL Server)., • Proficient in one or more scripting or programming languages (e.g., Java, Python, JavaScript)., • Strong understanding of QA practices in fast-paced delivery environments., • Solid knowledge of EDI X12 transactions (834, 837, 835, 270/271), Claims, Enrollment, and Provider data workflows., • Proficient with SQL for backend testing and data validation., • Familiarity with test management tools such as JIRA or equivalent., • Excellent analytical, problem-solving, and communication skills.Preferred Qualifications, • Knowledge of version control systems like Git and test result reporting using BI Reporting, or similar., • Exposure to performance testing tools (e.g., JMeter) is a plus.* General Knowledge of HIPAA Confidentiality Laws About At Brighton Health Plan Solutions, LLC, our people are committed to the improvement of how healthcare is accessed and delivered. When you join our team, you’ll become part of a diverse and welcoming culture focused on encouragement, respect and increasing diversity, inclusion, and a sense of belonging at every level. Here, you’ll be encouraged to bring your authentic self to work with all your unique abilities. Brighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today’s healthcare with our flexible and cutting-edge third-party administration services. Our unique perspective stems from decades of health plan management expertise, our proprietary provider networks, and innovative technology platform. As a healthcare enablement company, we unlock opportunities that provide clients with the customizable tools they need to enhance the member experience, improve health outcomes, and achieve their healthcare goals and objectives. Together with our trusted partners, we are transforming the health plan experience with the promise of turning today’s challenges into tomorrow’s solutions. Come be a part of the Brightest Ideas in Healthcare™. Company Mission Transform the health plan experience – how health care is accessed and delivered – by bringing outstanding products and services to our partners. Company Vision Redefine health care quality and value by aligning the incentives of our partners in powerful and unique ways. DEI Purpose Statement At BHPS, we encourage all team members to bring your authentic selves to work with all your unique abilities. We respect how you experience the world and welcome you to bring the fullness of your lived experience into the workplace. We are building, nurturing, and embracing a culture focused on increasing diversity, inclusion and a sense of belonging at every level. *We are an Equal Opportunity Employer Annual Salary Range: $ The salary range and/or hourly rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of the posting of an advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable by law including but not limited to location, years of relevant experience, education, credentials, skills, budget and internal equity. JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Brighton Health Plan Solutions in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated brighonthps.com Careers section. If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: Powered by JazzHR ad2GI9UnkD

Job Description Role Summary: 1. The Loan Review Analyst is responsible for : *independently reviewing commercial real estate loans to accurately assess credit quality, assign appropriate risk ratings, and ensure compliance with company policy and regulatory guidelines. This role directly contributes to minimizing credit/loan losses by proactively identifying and reporting potential credit weaknesses. • Analyze property and guarantor financial information (operating statements, rent rolls, tax returns, etc.) to determine property cash flow, trends, and debt repayment ability. Minimizing potential credit/loan losses by promptly identifying and documenting all loans and relationships with potential credit weaknesses, ensuring zero critical omissions in reporting. • Prepare comprehensive loan review reports detailing property cash flow, calculated financial ratios, and an individualized risk rating assessment for each loan. Maintaining an up-to-date and accurate risk profile by analyzing and integrating findings from third-party documents (appraisals, property inspections) and market data into the final review. • Order and review property inspection and appraisal reports to identify potential credit risks and conditions affecting collateral. 2. Portfolio Management & Criticized Asset Reporting Providing actionable insight on high-risk assets by completing criticized/classified loan reports with a 95% accuracy rate on risk rating classification and collateral evaluation, supporting timely intervention. • Prepare criticized/classified loan reports to assess asset performance, evaluate the risk rating classification, determine necessary action, and provide updated collateral evaluations. Ensuring proactive risk mitigation by following up on 100% of identified internal and external risk factors affecting credit transactions in a timely manner. • Identify, measure, and follow up on internal and external risk factors affecting credit transactions. Facilitating management oversight by preparing accurate periodic status reports and summary PivotTables that enable quick, informed management review. • Prepare periodic status reports and summary PivotTables for management review. 3. Documentation, Compliance, & Operational Efficiency Maintaining audit-ready documentation by reviewing and validating all legal and credit documents (mortgage notes, underwriting, leases) for completeness and accuracy prior to report finalization. • Review legal & credit documents including mortgage notes, loan underwriting, appraisals, and lease agreements. Ensuring a high degree of compliance by adhering to all internal policies, procedures, and external regulations with zero major compliance exceptions during the review process. • Ensure compliance with all regulations, policies, and procedures. Driving process efficiency by effectively utilizing internal banking systems and databases to resolve potential data discrepancies and support team workflow. • Utilize internal bank systems and databases to resolve any potential discrepancies. Supporting seamless team operations by actively and consistently collaborating with colleagues, property managers, and external contacts to secure necessary information on time. • Communicate with Borrowers, Property Managers, Accountants, and other departments for the timely receipt of financial statements. Minimum Qualifications & Foundational Requirements • Experience: 1-3 years of banking and/or financial services experience in commercial real estate loan review, credit analysis, or underwriting preferred., • Education: Bachelor's degree in Business Administration, Accounting, or Finance or related field preferred., • Technical Skills: Advanced proficiency in Microsoft Excel (PivotTables, financial modeling), Word, and Outlook. Experience with banking programs/applications is a plus.

Key Responsibilities Diagnose, troubleshoot, and resolve technical issues related to Generative AI workflows and integrations Deliver a high-quality customer experience by empathizing with customer needs and ensuring their success Apply a process-oriented approach to streamline technical support

A company is looking for a Remote Business Systems Analyst III to support a healthcare SaaS platform.Key Responsibilities Lead interviews and workshops to gather business and technical requirements Translate business needs into clear documentation and user stories Analyze data from SQL/NoSQL dat

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you’re looking for a career with access to the brightest minds in cybersecurity, you’ve found it. We have a hunger for researching, hunting out the world’s newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects — centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we’re constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Job Summary Unit 42’s Managed Detection and Response (MDR) service is growing fast — and we’re building a customer-centric team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst, you’ll act as the front line of communication between our MDR analysts and our customers, helping bridge the gap between incident response and customer understanding. You’ll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction. This role is ideal for someone who is technical at their core, but enjoys customer interactions, driving clarity, and ensuring our partners feel confident and supported in their cybersecurity journey. Key Responsibilities • Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance, • Support onboarding activities for new customers, • Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations, • Collaborate with MDR analysts to ensure the customer’s technical questions about incidents or threats are fully addressed, • Own the customer communication lifecycle during ongoing incidents — ensure timely updates, clarity, and alignment on next steps, • Help drive consistency and quality in how incidents and threat intelligence are communicated externally, • Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team Qualifications Preferred Qualifications • 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support — must, Tier 1/2 SOC analyst experience, • Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR, • Strong customer communication skills — verbal and written — with the ability to explain complex technical details clearly, • Experience reviewing, drafting, or presenting incident reports and security findings, • Familiarity with Cortex XDR or Cortex XSOAR, • Experience onboarding new security services or clients Additional Information Salary Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104500/YR - $169100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found ___. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Help Desk Analyst (L1-L2) We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Location: Port Washington, NY (On-site) with 10-25% travel to regional sites This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits What You Will Do: • Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3, • Troubleshoot Windows 10/11 and Microsoft 365 issues, • Support Outlook, Intune, and general user apps, • Perform basic debugging; escalate advanced issues, • Assist with device migration and Intune deployment, • Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications, • Test and install computer systems and software, • Maintain records of trends and patterns on computer issues, • Update service ticket system with ticket problem and remediation details, • Work with service desk team to resolve support tickets in a timely fashion, • Work to maintain service desk SLA goals set by the IT Manager, • Handle all aspects of new user setup, • Assist with user desk relocation, • Configure workstations for new users and upgrades, • Troubleshoot basic network connectivity issues, • Assist IT staff with larger scale projects, • Assess and remediate cyber security alerts, • Maintain thorough documentation, • Assist with asset tracking and update asset tracking system What You Bring to The Table: • 5-7 years of hands-on helpdesk/desktop experience, • Intune knowledge and debugging skills, • Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites), • Must be well-versed in Windows 10/11 operating systems, • Must have fundamental understanding of Windows 2012-2022 Server operating systems, • Must have experience with various aspects of Office365, including SharePoint and Exchange, • Beginner to intermediate understanding of network services and concepts, • Intermediate understanding of security best practices, • Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative, • Must have high patience level, user empathy and the ability to work under professional pressure, • Must be able to troubleshoot in an analytical, effective and efficient manner, • Ability to explain issues clearly and push back professionally when needed, • Ability to explain technical issues clearly to non-technical users, • Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn, • Excellent organizational skills including attention to detail and multi-tasking Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

About the Role We are seeking a highly skilled AthenaOne Subject Matter Expert (SME) Systems Analyst with ambulatory care and Meditech experience to join our growing IT Applications team. This role is critical to supporting and optimizing our clinical and operational systems, ensuring seamless integration across platforms, and driving provider adoption through workflow optimization. As an Athena SME, you will serve as the go-to resource for Athena Ambulatory configuration, support, and optimization, while also leveraging your Meditech expertise to ensure effective interoperability between systems. You will collaborate closely with clinical, operational, and technical stakeholders to deliver high-quality solutions that improve patient care, provider efficiency, and organizational outcomes. Key Responsibilities • Serve as the Athena Ambulatory Systems Analyst SME, providing expert-level support, analysis, and configuration., • Collaborate with clinical and operational teams to identify workflow gaps, design solutions, and implement system enhancements., • Support Meditech integration initiatives, including interface development, testing, and ongoing maintenance., • Act as liaison between IT and clinical departments to translate technical requirements into user-friendly solutions., • Lead troubleshooting efforts, root cause analysis, and resolution of system issues across Athena and Meditech., • Manage ServiceNow tickets, system upgrades, testing, and change control processes., • Assist in the development of training materials, provider onboarding/offboarding processes, and go-live support., • Analyze and optimize workflows for documentation, order entry, inbox management, and reporting., • Ensure compliance with healthcare IT standards, data integrity, and patient safety requirements., • Participate in cross-functional projects, steering committees, and optimization initiatives. Qualifications • Bachelor’s degree in Information Systems, Healthcare IT, or related field (or equivalent experience)., • 5+ years of experience with AthenaOne (Ambulatory), including build, configuration, workflows, and reporting., • Proven experience with Meditech Expanse (or other Meditech platforms), including integration and interface support., • Strong understanding of healthcare operations, ambulatory workflows, and clinical documentation practices., • Hands-on experience with HL7, Cloverleaf/Rhapsody, or other interface engines a plus., • Excellent problem-solving, communication, and customer service skills., • Ability to manage multiple projects and deadlines in a fast-paced environment., • Experience collaborating with providers, clinicians, and operational leaders. Preferred Skills • Knowledge of additional EMR/EHR platforms (Epic, Cerner, Allscripts, NexGen, etc.)., • Familiarity with Athena reporting tools, Snowflake, and Tableau for analytics., • Experience with compliance requirements (HIPAA, HITECH, Article 28)., • Prior experience supporting provider training, onboarding, or optimization initiatives.

A company is looking for an Application Analyst III, PACS - Clinical Applications/Information Solutions (Remote).Key Responsibilities Evaluate and resolve complex technical issues related to clinical applications Serve as a subject matter expert and support operational end users with system updat

A company is looking for a Senior Business Analyst - Pharmacy.Key Responsibilities Act as a liaison between clients, stakeholders, and technical teams to define requirements and improve business processes Analyze and document business specifications to support client objectives and project delive

A company is looking for a Business Analyst - Healthcare. Key Responsibilities Partner with stakeholders to translate business objectives into technical and analytical requirements Design, build, and maintain dashboards and reports using Power BI and other analytics tools Support the development

Help Desk Analyst Port Washington, NY (Onsite) Direct Hire Job ID 25-09858 We are looking for a Help Desk Analyst. This is a direct hire opportunity based out of Port Washington, NY (Onsite). As a Help Desk Analyst, you will support the Unified business organization by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Help Desk Analysts need to balance creative and technical problem-solving, customer service, and collaboration to ensure that personnel throughout the organization can access and utilize hardware and software resources they need to work. Qualifications: Bachelor's degree in Information Technology / Computer Science or comparable IT work experience. Must be well-versed in Windows 10/11 operating systems. Must have fundamental understanding of Windows 2012-2022 Server operating systems. Must have beginner to intermediate understanding of network services and concepts. Must have experience with various aspects of Office365, including SharePoint and Exchange. Must be able to troubleshoot in an analytical, effective and efficient manner. Experience with ERP systems is a plus. Must be strong with Excel Macros. Must have intermediate understanding of security best practices. Excellent organizational skills including attention to detail and multi-tasking. Strong analytical and problem-solving skills. Must be located within reasonable commute to Port Washington, NY. Responsibilities:Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications. Provide technical support and solutions. Test and install computer systems and software. Maintain records of trends and patterns on computer issues. Collaborate with senior IT staff for assistance to solve difficult issues. Assist with onsite support and installations. Update service ticket system with ticket problem and remediation details. Work with service desk team to resolve support tickets in a timely fashion. Work to maintain service desk SLA goals set by the IT Manager. Handle all aspects of new user setup. Assist with user desk relocation. Configure workstations for new users and upgrades. Troubleshoot basic network connectivity issues. Assist IT staff with larger scale projects. Help maintain Microsoft Excel macro-based documents. Assess and remediate cyber security alerts. Maintain thorough documentation. Assist with asset tracking and update asset tracking system. Skills/Abilities:Highly motivated individual able to work independently or in team environment, partnering to accomplish joint objectives. Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative. Professional, ultimate team player and willing to work after hours on the rare occasion. Receptive taking direction and be willing to cross train. Deliver technical solutions to meet business needs and requirements. Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $70,000 to $90,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience. Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. About the Client Our client is a leading North American distributor of building materials. About Solugenix Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance—providing clients with reliability and a strong competitive edge. Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business—it means having a dedicated ally focused on your success in today's fast-evolving digital world.

Job Description Mindful Care is seeking a detail-oriented and customer-focused IT Support Analyst to join our IT team. The ideal candidate will provide technical support to end users, resolve hardware and software issues, and ensure smooth day-to-day IT operations as well as in person support for our New York offices. This role requires strong problem-solving skills, a proactive mindset, and the ability to communicate technical information to non-technical users effectively. Our IT Support Specialists: • Provide first- and second-line technical support to internal users via phone, email, remote tools, and in person in our New York offices., • Troubleshoot and resolve issues related to hardware, software, printers, mobile devices, and network connectivity., • Manage and track support tickets using the company's ITSM (IT Service Management) tool., • Set up and configure new hardware and software, including desktops, laptops, phones, and applications., • Maintain user accounts and permissions in Active Directory, Exchange, and other enterprise systems., • Assist with IT asset inventory management, procurement, and equipment lifecycle tracking., • Create and maintain user documentation and knowledge base articles., • Maintain and update company IT infrastructure., • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)., • 1-3 years of experience in an IT support or help desk role., • Strong knowledge of Windows and macOS operating systems., • Familiarity with Office 365, Active Directory, and common business applications., • Basic understanding of networking concepts (DNS, DHCP, VPN, etc.)., • Experience with IT ticketing systems (e.g., ServiceNow, Jira Service Management, Zendesk)., • Excellent customer service and communication skills., • Ability to multitask and prioritize effectively in a fast-paced environment. Position Type & Schedule • Type: Regular Full-time, • Hours: Monday-Friday, 8AM-5PM, • Competitive base salary of $60K - $70K annually., • Opportunities for career growth and skill development., • Comprehensive benefits package including PTO, 8 holidays, employer contributions towards Health, Dental, and Vision Insurance and much more. At Mindful Care, we prioritize the well-being of our employees and offer a supportive environment that encourages professional growth and development. Join us in making a meaningful impact on the lives of our patients while enjoying a fulfilling career. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. By submitting this application, I acknowledge and agree that Mindful Care may conduct a background investigation as part of its hiring process. This investigation may include, but is not limited to, verification of my education, employment history, professional references, and other relevant information. It may also involve a review of my criminal record, credit history (where applicable), and any other publicly available information necessary to assess my qualifications for the position. I understand that this screening will be conducted in compliance with all applicable laws, including the Fair Credit Reporting Act (FCRA) and any state or local regulations. I further acknowledge that I will be required to provide written consent for this background check before it is conducted. I affirm that all information provided in my application is true, complete, and accurate to the best of my knowledge. I understand that any false statements, omissions, or misrepresentations may disqualify me from further consideration or, if discovered after employment begins, could result in termination of my employment. If I have any questions regarding this process, I acknowledge that I may contact Mindful Care's People department for further clarification.

We’re seeking a Technical Support Analyst to support technology implementations, field operations, and post–go-live client support. Provide post–go-live support, troubleshooting technical issues as they arise. Minimum 2 years of relevant technical support or field implementation experience.

Information Technology Analyst I - W2 only. Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability i

Were seeking a Technical Support Analyst to support technology implementations, field operations, and postgo-live client support. Provide postgo-live support, troubleshooting technical issues as they arise. Minimum 2 years of relevant technical support or field implementation experience.

Minimum of 2+ years of work experience in Desktop support/Helpdesk. Working technical knowledge of PC (Windows 7/10/11) and Mac. Working technical knowledge of current systems software, protocols, and standards, including Office 365, Active Directory, Browsers, etc.

We're seeking a Technical Support Analyst to support technology implementations, field operations, and post–go-live client support. Minimum 2 years of relevant technical support or field implementation experience. Provide post–go-live support, troubleshooting technical issues as they arise.

Support End-User software, connectivity, and services. Minimum of 2+ years of work experience in Desktop support/Helpdesk. Working technical knowledge of PC (Windows 7/10/11) and Mac.

Were seeking a Technical Support Analyst to support technology implementations, field operations, and postgo-live client support. Provide postgo-live support, troubleshooting technical issues as they arise. Minimum 2 years of relevant technical support or field implementation experience.

CodexIT is seeking a skilled and motivated Onsite Level 2 Technical Support Specialist to join our Long Island team. Provide intermediate onsite technical support for hardware, software, and network issues affecting our Long Island healthcare clients. Excellent communication skills with ability to e

Monitors staffing levels against plan and takes the relevant real-time or short-term corrective actions as required like overtime, cross skill support, voluntary time off, shift changes and more to improve service levels. About the job Workforce Data Analyst. Workforce Analyst needs 2+ years of expe

Excellent communication skills with ability to explain technical concepts to non-technical users. CodexIT is seeking a skilled and motivated Onsite Level 2 Technical Support Specialist to join our Long Island team. Minimum 2 years of experience in a Level 2 helpdesk or technical support role.

At least (2) years of experience in network maintenance or user technical support preferred. Provide end-user support on third party software programs such as online billing, mobile applications, and control systems commissioning. Housing in this area is extremely limited and expensive, and the comp

ASAP experience required 3-5 years related experience experience and deep knowledge within sales excellence, business planning, sales operations, and/or finance executive exposure and cross-functional stakeholder management focus on providing process optimiz.

Proposal Support: Support proposal efforts including developing outlines, schedules, calendars, data calls, and content research; assist with formatting, graphics, and desktop publishing, as approved by supervisor. The Business Research Analyst plays a key role in supporting Technatomy's federal bus

We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.In this role you will need to hold an expert level of financial reasoning- a completed or in

Work with the Technical Analyst and development team to ensure that they understand the specifications. Act as a liaison between technology and business departments and be the intermediary who help support and translate needs across business units and functions and an end to end project driver. Assi

We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.In this role you will need to hold an expert level of financial reasoning- a completed or in

Excellent communication skills to interact with technical and non-technical stakeholders and resolve issues without need for escalation. Document business requirements, workflows, and system configurations to support ongoing improvements. This role focuses on SME knowledge on ERP order to cash, Revr

We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.In this role you will need to hold an expert level of financial reasoning- a completed or in

Develops computerized databases; supports operational initiatives and program development. Supports the development and presentation of hospital annual budgets. Assists in the support of the committees and meetings.

Ability to explain technical issues clearly to non-technical users. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients.

NCDA Technology Services supports all aspects of information technology in the office, from network operations and cyber security to case management.

As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. Ability to explain technical issues clearly to non-technical users. Provide end-user support for laptops/desktops and escalate issues as needed.

Our client, a computer service organization, is seeking an IT Systems Technician to join their team!.Position Overview and Responsibilities.The IT Systems Technician will report directly to the Service Delivery Manager.Entering time and expense data into the Professional Services Automation (PSA) sy

Note: This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. Job Description: The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offb.

Our client, a computer service organization, is seeking an IT Systems Technician to join their team!.Position Overview and Responsibilities.The IT Systems Technician will report directly to the Service Delivery Manager.Entering time and expense data into the Professional Services Automation (PSA) sy