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Job Description MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values. We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $16.50/hour base pay with productivity incentives to increase hourly rates up to $19.50-35/HR. If you have a passion for computers and want to have a high earning potential based on your productivity, then Micro Center is the place for you! You’ll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years! Click here to view our job video MAJOR RESPONSIBILITIES • Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store, • Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions, • Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors, • Assemble custom computers sold by our expert build-your-own (BYO) sales team, • Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies, • Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked, • High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred, • CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable, • Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities, • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time, • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates, • Employee Discount that includes a Friends & Family Discount Program, • Tuition Reimbursement & Education Discounts, • Paid Time Off for Regular Associates, • 401K Plan with Company Match, • Esteemed Vendor & Company Job Training At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The Pyramid Safe Haven is a 125-bed, low-barrier shelter operated by BronxWorks for chronically street-homeless single adult men. Located in the Melrose section of the Bronx, Pyramid follows a Housing First model and provides on-site services including case management, psychiatric and medical care, substance use counseling, meals, showers, and housing placement support. Referrals are made exclusively through NYC’s Street Homeless Outreach Teams. The program focuses on building trust and engagement while supporting clients in transitioning into stable, long-term housing. RESPONSIBILITIES • Independently manage a caseload., • Conduct comprehensive intake assessments., • Conduct regular field visits to engage and build rapport with chronically homeless individuals., • Work with clients to develop goals and service plans., • Provide referrals and direct assistance to support clients applying and/or attending appointments for mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing., • Document all interactions with or on behalf of clients, monitor and document client progress toward service plan goals., • Maintain familiarity with social services and resources available both on-site and in the community., • Coordinate client care with other service providers; attend regular case conferences with clients and other service providers, as required., • Attend regular supervision sessions with direct supervisor., • Drive agency vehicle to and from client locations and appointments., • Bachelor’s degree in social work or another related field of study., • One-year of case management or relevant work experience preferred., • Engaging personality and detailed orientated skills are essential., • Strong oral and written communication, time management and organizational skills are necessary., • Excellent map reading skills and ability to navigate public transportation system., • Excellent organizational and interpersonal skills., • Strong grammar skills., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather. #ZR #INDMID

Job Description The Field Procedural Specialist (FPS) is responsible for providing technical, clinical, and educational expertise to ensure safe product use while supporting implants and ongoing follow-up visits during the Global Pivotal Study (GPS). The FPS will report to the Manager, Field Procedural Specialist Group within the Clinical Studies Department, interacting with the Leadless Pacemaker Global Training Manager during the Global Pivotal Study and through commercialization. RESPONSIBILITIES: Training • Provide clinical expertise at the company training labs, including hands on implant procedure training with several physicians at a time in a simulated EP lab setting., • Assist in onsite education and technical training activities with physicians and hospital support staff., • Educate implanting teams on proper indications for use of the Leadless Pacemaker procedures., • Provide support on questions regarding device follow up and programming., • Facilitate onsite training in-service with staff on procedure simulators, including simulated procedures and procedural troubleshooting., • Responsible for implant and follow-up visit procedure, support in compliance with the instructions for use and trial protocol., • Carry products and work with clinical studies team to manage site inventory to ensure adequate product at clinical study site., • Collaborate and partner with the local Field Clinical Studies Engineering team responsible for protocol execution., • Assist the clinical studies team in data collection during implant and follow-up visits to support protocol requirements., • Responsible for scheduling individual travel arrangements to ensure site implant and follow-up coverage, with potential for site coverage for emergent checks or at times in other areas of the country., • Maintains a high level of communication with study sites and customers, Manager, FPS Group, and the GPS study team, including the Field Clinical Studies Engineering group, throughout the Global Pivotal Study., • FPS and FCSE are expected at implant/ follow-up with FPS focus on implant procedure support and programming and FCSE focus on study protocol requirements, • Professional written and verbal communication skills., • Provide updates to management to help improve the technology for next generation designs., • Working with the program coordinator to ensure coverage., • Submit accurate and timely expense reports. QUALIFICATIONS: • Bachelor's degree in engineering, biological sciences, or a related field, OR equivalent or related experience in cardiology or clinical research., • 3+ years sales and/or cardiac device technical experience in a hospital environment selling or supporting cardiac electrophysiology or cardiovascular implantable product., • Prior experience with Cardiac Rhythm Management required, with a strong preference of prior leadless pacemaker experience., • Preference for CCDS certification., • 75% overnight travel may be required.

Job DescriptionPURVIS Systems is a technology solutions partner that develops, implements and maintains mission-critical solutions for federal and local governments. We’ve been committed to sustainable growth since our inception in 1973, striving for continual improvement without ever losing sight of our core values: transparency, integrity, and teamwork. We provide the tools and path for each employee to be successful – and in return, ask you to play a pivotal role in helping your peers and clients be successful, providing top-notch teamwork and service. Peace of Mind at PURVIS Systems means knowing your work provides immeasurable value to our team, our partners and our clients. PURVIS has an immediate opening for a Systems Operations Support Technician. We are looking for an tech-minded individual to be responsible for providing operational support for the testing, maintenance, troubleshooting and deployment of computer systems, hardware and software. Work will be performed at client site, as well as PURVIS office in Queens Village, NY.The day-to-day responsibilities of this role include: • Conduct daily monitoring of systems operations against expected performance, including retrieving and reviewing system operational and nightly logs. Document any anomalies and alert Program Manager., • Provide system engineering support to end users to document and report issues., • Conduct investigation into any operational anomalies or failures of systems. Document characteristics of anomalies / failures and define and document cause to the hardware, software, communications and/or configuration level., • Provide operational support to resolve anomalies / failures. Facilitate third party efforts (IT and software / hardware organizations and vendors; etc.) to assist in resolution in their respective areas of expertise. Ensure system logs, application and operating system, are available to assist in troubleshooting efforts., • Support testing, problem resolution and system rollout at remote sites throughout New York City boroughs., • Perform scheduled preventative maintenance of both system hardware and software in accordance with provided maintenance procedures and best practices. Verify system performance after maintenance actions., • Conduct final testing and verification of all system hardware, software, network and configuration modifications. Document test results., • Conduct rollout of system upgrades., • Provide project management support, for system upgrades and other initiatives, to include: meeting minutes, status reports, action item databases and project schedules. Qualifications:, • Bachelors degree in Computer Science, Engineering or related field and 2 years of work related experience. In lieu of degree, 5 years of work-related experience., • Must have excellent interpersonal and verbal and written communication skills., • Be able to work in stressful, austere environments in all types of weather, all days of the week., • Valid driver’s license and vehicle. Position will require travel within New York City and mileage/tolls will be reimbursed., • Excellent organizational, administrative and scheduling skills., • Ability to work both independently and in a collaborative environment administratively as well as operationally in the field., • Computer literate with proficiency in Microsoft Office suite of applications and MS Project, Visio, MATLAB., • Experience in structured testing and troubleshooting hardware / software based systems.

Job Description Title of Position: IT Service Desk Analyst [HYBRID] FLSA Status: Exempt Department: Information Technology Reports to: IT Service Desk Manager Salary: $60,000 - $70,000 About Win Win is a leading provider of shelter, supportive housing, and innovative programs for families with children experiencing homelessness, in New York City. Our equity-driven Way to Win model takes a multifaceted approach to overcoming barriers to stable housing by offering essential services, including childcare, employment support, legal aid, high-impact youth programs, and housing assistance. We are seeking dedicated individuals who share our mission to end homelessness and provide families with the innovative support they need to secure permanent housing. Purpose of the Position We are looking for an enthusiastic IT Service Desk Analyst who enjoys fieldwork and engaging directly with customers. This role requires flexibility to work weekends and holidays, with the benefit of a hybrid schedule. The candidate will provide technical assistance and support to Win staff and clients, ensuring the effective use of IT equipment and applications. Responsibilities include remote and in-person service desk support, setup, installation, and troubleshooting of IT equipment and software, and resolving hardware, software, and network connectivity issues efficiently. Key Responsibilities • Respond to user inquiries and technical assistance requests via phone, email, or work order., • Assess and resolve problems with IT equipment and applications for users., • Serve as the first-level point of contact for Win clients, facilitating the effective use of student iPads, laptops, and PC lab equipment., • Diagnose and troubleshoot hardware, software, and network connectivity issues., • Escalate IT service issues to appropriate technical staff as needed., • Document all user support activities in the designated IT work order system., • Maintain communication with end-users and supervisors regarding support activities., • Install, upgrade, maintain, and troubleshoot IT assets, including desktop computers, peripherals, software applications, laptops, printers, tablets, smartphones, and IP phones., • Provide individual and group end-user instruction on the use of deployed technology resources., • Maintain updated IT inventory information and document it in the IT Asset Tracking system., • Prepare and maintain IT service documentation and reports., • Shift: Monday - Friday, 9:00 a.m. to 5:00 p.m.; occasional assignments on evenings and weekends., • Regular travel to Win sites across all five boroughs of New York City., • Occasional inspection of equipment and cables in floors, ceilings, closets, and IT rooms., • Bachelor’s degree in computer science or information systems from an accredited college or university, or graduation from a certified technical training program in computer maintenance/repair., • At least two years of work experience in IT support or a related technical support capacity., • Leadership: Set an example by following Win policies and procedures. Act with professionalism and a strong work ethic., • Facilitating Change: Consistently deliver high-quality results., • Managing Performance: Interact respectfully with clients and co-workers., • Applying and Developing Expertise: Work with the manager to develop and achieve challenging but attainable goals. Understand the consequences of actions. Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description This role is a full-time HYBRID position. Can also be located within a reasonable distance of one of our client's offices in the Eastern or Central times zones, with the expectation to be in the office 3 days/week. AEC Design Technology Solutions Support Team has the primary responsibility to install, configure, and maintain all AEC software used throughout the company. This role will assist to budget, advise and manage licensing for all supported titles. The IT AEC Support group is also responsible for configuring all AEC software on stand-alone computers and VMware desktop environment. Position responsibilities include, but not limited to: Required experience and skills include: • Regularly communicate with employees and clients from state, municipal and consulting agencies to determine project expectations, • Ensure all AEC software and licenses are up to date, • Communication with software vendors to address software support matters, • Minimum of 5 years’ experience in a similar role is required, as well as a Bachelor's degree in Technology or similar study, • Experience with software packaging and familiarity with SCCM is preferred, • License Mgt, • License Server Mgt, • Product Support, • Working with Product Vendors, • Experience Installing AEC Software, • Primary Focus is Autodesk Suite of applications

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Role: We’re looking for a Product Support Engineer who thrives on solving complex problems and improving the stability of our platform. This role is focused on debugging, maintaining, and improving our existing codebase — not testing or identifying bugs, but actually fixing them. You’ll work closely with QA, and the Engineering team to ensure issues are resolved quickly and permanently, helping deliver a more stable and reliable experience for our users. What you’ll be doing: * Investigate, reproduce, and resolve software bugs identified by QA, customers, or internal teams. * Dive deep into the codebase to identify root causes, design effective fixes, and prevent regressions. * Collaborate with Support and Engineering to triage issues and prioritize fixes. * Write high-quality, maintainable code that improves stability and performance. * Contribute automated tests or monitoring to ensure long-term reliability. * Participate in code reviews and contribute to improving overall code quality and technical debt reduction. * Document bug patterns, fixes, and debugging techniques for internal knowledge sharing. * Occasionally support production hotfixes or emergency patch releases in coordination with DevOps or SRE. The qualifications you need: * 3+ years of professional software engineering experience (or strong equivalent skills). * Proficiency in one or more modern programming languages (e.g., Python, JavaScript/TypeScript, Node, Go, C#). * Strong debugging skills — comfortable reading unfamiliar code, logs, and stack traces. * Understanding of software lifecycle, CI/CD pipelines, and version control (Git). * Experience working with QA or support teams on issue resolution. * Curiosity and persistence in root-cause analysis — you like “making things right” more than “starting from scratch.” * (Nice to have) Experience with observability tools (e.g., Sentry, Datadog, Grafana) or issue trackers (e.g., Jira, Linear). Benefits * Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. * A positive and collaborative work environment with a focus on innovation and sustainability. * Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K), and paid time off. * Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. * yearly Personal Development Budget * Opportunities for professional development and career advancement within a growing company.

Job Description JOB SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor, the IT Support Specialist II applies systems analysis techniques and procedures to determine hardware, software, or system functional specifications, and design, document, develop, test, or modify computer systems based on user or business specifications. The IT Support Specialist II also serves as the lead for the setup, configuration, and technical support for desktop computers (physical and virtual), applications, and related technology and ensures proper computer operations for the end user. ESSENTIAL FUNCTIONS: • Design, develop, analyze, and create the virtual desktop infrastructure, including hardware and software components based on end user specifications., • Apply system analysis techniques and procedures to monitor the performance of the VDI environment, identify potential issues and recommend solutions to resolve them., • Identify, develop and implement policies and procedures to ensure the security and reliability of the VDI environment., • Collaborate with cross-functional teams to understand their requirements and ensure that the VDI solutions meet their needs., • Create and maintain technical documentation and training materials., • Stay up-to-date with new technologies and advancements in the VDI field., • Provide and lead general desktop support to end users including questions, problem resolution, and service requests related to all supported hardware and software., • Provide and lead first and second line support to the Funds’ users via telephone, email, and in-person., • Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system., • Monitors system alert management system and responds to alerts for hardware and software issues., • Provide excellent customer service, answer Help Desk phone in courteous and professional manner., • Understand and evaluate end-users’ needs, develop creative technical solutions, and know when to escalate a problem., • Document all requests, including the entire problem solving process., • Learn the software and hardware used and supported by the Funds., • Unpack, setup, connect and test new computers, printers and other peripherals in accordance with user specifications., • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in accordance with user specifications., • Disconnect, move, reconnect, and test workstations and printers for move and change requests., • Maintain and manage computer asset inventory, ensuring that all equipment is set up and maintained within required specifications and Funds standards., • Troubleshoot LAN/WAN basic networking issues., • Troubleshoot printers, scanners, and other peripherals issues., • Responsible for setting up audio/visual equipment for presentations in accordance with user specifications., • Facilitate repairs with vendors., • Perform routine maintenance as needed., • Perform other related duties as assigned., • Provide support after hours, on weekends and through on-call rotation. QUALIFICATIONS: • A+ Certification required, Network+, ITIL and Microsoft Professional Certification are pluses., • 3-5 years of experience in VDI, IT Support Level 2 or above technical support, and systems analysis., • Solid background in personal computer hardware repair and/or troubleshooting., • Knowledgeable in computer hardware, operating systems, applications, and networks., • Strong experience with Group Policy Management, MDM, Windows, Windows Server, and Exchange., • Familiar with MS Office, Teams, One Drive, SharePoint Online, and MS Azure., • Familiar with programming languages and/or PowerShell are pluses., • Prior understanding of software deployment, management processes, and/or vendor management are pluses., • Experience with Active Directory configuration, printer server, LAN and WAN networks., • Knowledge of diagnostic utilities and other research tools for troubleshooting and issue resolution., • Offer exceptional customer service to end users by being highly communicative and responsive., • Must be able to multitask., • Ability to work independently and also as a team member with the IT staff., • Excellent organizational and time management skills., • Flexibility and willingness to adapt to change., • Strong analytical skills to resolve problems, identify and document solutions, • Strong interpersonal communication and relationship-building skills. Education and/or Experience: Associates, Bachelors degree in Computer Science or a related discipline. 3-5 years of experience in VDI, IT Support Level 2 or above technical/systems support. Language Skills: Speak, Read, Write and Understand English. Mathematical Skills: Good Reasoning Ability: High Certificates Licenses, Registrations: None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environments The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Various work shifts available: Monday-Friday 9:00am-5:00pm, along with a preference of 12:00pm-8:00pm with a rotation on Saturdays.

Job Description Scope of Work Provide scheduled and as necessary IT Service Window Coverage, distribute, and collect wireless equipment Complete final configuration of smartphones and laptops, and other information technology equipment, as necessary Assist with walk-ins for all types of Mobile technology issues Process and collect documentation as required, including signature Reactivate wireless service for staff returning from leave Identify, diagnose, and resolve Tier II technical problems related to personal computer hardware, software applications, and mobile devices at assigned site(s) Deliver, setup, and configure end-user desktop & laptop computer hardware, software, Printers, Smart Phones, iPads, tablets, and peripherals Escalate problems (when required) to the appropriately experienced technician Learn appropriate software and hardware used and supported by the organization Assist in maintaining an inventory of IT hardware and software assets Assist in evaluating new technology Conduct end user technical training as needed Assist other members of the Technical Operations team with hardware/software/network technical assistance as needed Coordinate timely repair of computer equipment covered by the third-party vendor maintenance agreements Handle the moves which requires uninstall/install, lift and pack/unpack Desktop Computer equipment with peripherals Handle the disposal of the end-of-life equipment by following ACS standard procedures Field support calls and the emails related to IT support Use Service Desk software to manage and prioritize assigned workload and update the problem tickets with detailed resolution Use remote access software to troubleshoot technical problems or assist staff members. Mandatory Skills Working knowledge to install, configure & troubleshoot: Microsoft Windows 10, O365, Outlook/Exchange, Project, Visio, IE, Printers, desktop/laptop hardware components Experience configuring and supporting Tablets, Smart phones etc. Knowledge of remote desktop access software preferably Bomgar to troubleshoot issues remotely Working knowledge of Local and Wide Area Networking; Experience and knowledge of Microsoft Windows Server Knowledge of approaches, tools, and techniques for recognizing and resolving technical (hardware, software, application) problems Certified in either A+, MCP or MCSE Strong interpersonal skills, problem solving and customer service skills Ability to multitask and perform in a high-paced/high-pressure environment Ability to work independently or within a group to resolve an issue Ability to communicate with different levels of the organization Strong team player with service-oriented attitude and customer focus Ability to provide effective and efficient real-time support for a variety of desktop computer users Proven experience with solving computer related issues via the phone or remote desktop.

Job Description SGS & Co is a global brand impact group delivering speed and quality through innovation and insights, to drive impact for our world class clients. We combine deep expertise in design, graphic services, production, technology, and process optimisation with unmatched marketplace understanding, dynamic ideas, and client first customer service. We bring the world’s best brands to life and set them up for success in a modern world. We are currently seeking an IT Support Technician to join our dedicated, onsite IT function based at our Vacoas-Phoenix site here in Mauritius. This role represents an outstanding opportunity for a technically minded individual, with an outstanding can-do attitude, to kick start their career here at SGS&CO. You will join an incredible team of professionals, affording you to learn from the very best, and work in a fast paced, creative environment, that will no doubt inspire you to grow and develop. Naturally, if you already possess a level of technical support experience - then great - however if you are looking for your first step into the world of IT Technical support, and are willing and eager to learn, we would love to hear from you. In this role you will: • Assist in resolving internal customer IT issues., • Deploy, move, migrate and retire computer systems whilst minimising business impact, and maximise their efficiency, • Maintain, modify and support existing applications, • Carry out maintenance of production related equipment, • Seek opportunities to automate processes and reduce repetition of work, • Ensure equipment, software and hardware are in compliance with directives from SGS, • Continuously work to improve technology solutions You will have: • Helpdesk Support experience - or a keen interest in computing/technology, with a desire to develop your career within IT, • Accurate and attention to detail, • Efficient working style, • Ability to remain well-organized, • Positive, pro-active Team player, • Professional and effective communicator

Job Description Responsibilities: • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals., • Documents, maintains, upgrades or replaces hardware and software systems., • Supports and maintains user account information including rights, security and systems groups., • Receives and documents all user support calls, Emails in the IT Web Help Desk application for problem resolution., • Escalates tickets when issues are not easily identified or corrected., • Provides help desk coverage, direction of problem resolution of workstation hardware, software and printers., • Maintains and updates the help desk database. Track and follow up on unresolved issues and report same as requested., • Relies on experience and judgment to plan and accomplish goals., • Performs a variety of IT related tasks as assigned., • Works under general supervision; reports to the Director of IS Support Services., • Evaluates documented resolutions to analyze trends for prevention of future problems., • Alerts management of emerging trends in incidents., • A certain degree of creativity and latitude is required., • Experience in industry-standard technologies and methodologies., • Deliver support and training to end users in the organization on the various types of software programs efficiently and effectively in fulfilling business objectives., • Assist with development and improvement of in-house software applications training programs and related courseware., • Provide End-User Training as required., • An associate's degree or its equivalent desired and 2-5 years of experience in the field or in a related area., • A certain degree of creativity and latitude is required. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description About Northside Northside Center for Child Development serves over 4,000 children annually through high-quality, outcomes-driven behavioral health, early childhood, and enrichment services. With over $30 million in annual funding, the organization provides children and their families with the support they need to overcome adversity, thrive, and pursue their dreams. Northside has been a staple of the Harlem community since its founding in 1946 and a pioneer at the intersection of education and behavioral health for Black and Latino children. Several of its programs were the first in Harlem and established the standard of care for many social service agencies. Northside’s founders, Doctors Kenneth, and Mamie Clark were psychologists whose breakthrough Black/White Doll Study was used as evidence in Brown v. Board of Education, which declared public school segregation unconstitutional. The philosophy behind this landmark decision, now on its 70th anniversary, continues to inspire Northside to create and drive innovative programs that focus on the strengths of families and the importance of children’s self-esteem. For more information on Northside Center for Child Development, please visit . About the Role We are seeking a proactive and customer-focused Helpdesk Engineer to join our IT support team. This role will focus on providing Tier 1 and Tier 2 support for desktop configurations, Office 365 platform services, and Windows environments. You’ll be the first point of contact for users needing assistance, ensuring timely resolution of issues and maintaining a high standard of service delivery. Key Responsibilities * Provide technical support to end-users via phone, email, chat, and in-person for hardware, software, and network-related issues * Configure, deploy, and troubleshoot Windows desktops and laptops (Windows 10/11). * Manage and support Office 365 applications, including Outlook, Teams, SharePoint, and OneDrive. * Install, configure, and update desktop software, operating systems, and patches as needed. * Set up and manage user accounts, permissions, and group memberships via Active Directory and Office 365 Admin Center. * Maintain inventory of IT hardware and software assets. * Assist with user onboarding/offboarding, ensuring proper equipment setup and access provisioning. * Escalate unresolved issues to appropriate technical teams and coordinate follow-ups. * Create and maintain detailed documentation for procedures, known issues, and troubleshooting steps. * Support and troubleshoot mobile device access to corporate resources (iOS/Android). * Provide network troubleshooting for end-users (Wi-Fi connectivity, VPN access, printer configuration). Qualifications Required: * 2–4 years of experience in a Helpdesk, Service Desk, or Desktop Support role. * Strong hands-on experience with Windows OS (Windows 10, Windows 11) configuration and troubleshooting. * Proficient in supporting Office 365 suite applications and services. * Basic understanding of Active Directory, Exchange Online, and cloud authentication (Azure AD is a plus). * Familiarity with common hardware platforms (laptops, desktops, mobile devices, printers). * Excellent problem-solving skills with a focus on root-cause analysis. * Strong verbal and written communication skills; ability to explain technical information to non-technical users. * Customer service mindset with an emphasis on patience, professionalism, and follow-through. * Preferred: * Experience using helpdesk ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk). * Basic knowledge of ITIL processes. * Exposure to remote support tools (e.g., Remote Desktop, Microsoft Endpoint Manager). * Certifications such as CompTIA A+, Microsoft 365 Fundamentals (MS-900), or MD-102 (Endpoint Administrator Associate) are a plus. Education Associate or Bachelor’s Degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience). COMPENSATION: $52,000 - $88,000

Job Description About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role The Junior Systems Administrator plays a key role in maintaining the organization's IT systems while delivering exceptional end-user support. This position is ideal for someone who enjoys helping others, thrives in problem-solving situations, and communicates effectively with both technical and non-technical users. The role combines hands-on technical work with a strong customer service focus to ensure smooth daily operations across the organization. What You'll Do • Assist in configuring, maintaining, and monitoring cloud-based systems and network equipment to ensure reliability and performance., • Perform system updates, patches, and preventive maintenance., • Support backup processes, disaster recovery testing, and asset inventory tracking., • Help maintain security and compliance by following established policies and best practices., • Accurately document troubleshooting steps, solutions, and system configurations in the IT knowledge base., • Identify recurring issues and recommend improvements to enhance user experience and system stability., • Contribute to IT process optimization and standardization efforts., • Serve as the first point of contact for NY employees experiencing IT issues, providing prompt, courteous, and effective assistance., • Troubleshoot and resolve hardware, software, and network issues across desktop, laptop, and mobile devices., • Set up and configure user accounts, workstations, and software in accordance with company standards., • Communicate clearly and empathetically with users, translating technical solutions into easy-to-understand terms., • Provide onboarding and offboarding IT support for new and departing employees, including hardware setup and access management., • Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience., • 3-4 years of hands-on experience providing helpdesk support., • 1-3 years of experience with systems and network administration duties., • Experience supporting both Windows and macOS systems., • Familiarity with ticketing systems, remote support tools, and hardware diagnostics., • Strong interpersonal and communication skills with a customer-first mindset., • Ability to explain technical issues clearly to non-technical users., • Working knowledge of networking fundamentals (DNS, DHCP, VPN, TCP/IP)., • Familiarity with Active Directory, Office 365, and cloud platforms such as AWS and Google Workspace., • Familiarity with configuring and troubleshooting network infrastructure equipment (routers, switches, wireless access points)., • Compensation Range: $26.44-$33.65/hr, • 25% annual bonus target, paid quarterly, • Equity stock options package, • Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans, • Company HSA, FSA, Dependent Care, 401k, and commuter benefits, • Employer-funded life and disability insurance coverage, • 11 Observed Holidays & PTO plan, • Up to 12 weeks paid family leave Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-MM1 #LI-Hybrid

Job Description ***Fixed Term 1 Year The Service Desk Analyst is accountable for supporting and maintaining the following areas: • Provide 1st line (telephone) support and occasional 2nd line (Deskside) support., • Record all incidents and requests in the BMC Helix call logging system., • Assign the incidents and requests that cannot be resolved 1st line to the appropriate teams., • Ensure that customers are kept informed of events relating to their call., • Facilitate communication between the various IT teams, both regional as global., • Proactively engage and work closely with the regional IT Support Officers and IT Operations team, ensuring that the business receives the highest level of service., • Work closely with Belfast Service Desk team for ticket handover and follow-ups., • Coordinate as required with the ITIL Process Management team (including change, release, problem and configuration), • Provide 1st line (telephone support) and occasional 2nd line (Deskside support) for incident resolution. Record all requests for assistance in the BMC Helix call logging system, using the most appropriate source to resolve incidents. Seek assistance from colleagues where appropriate., • Ensure all calls are responded to within a timely manner and within the agreed OLAs., • Facilitate communications between the local / regional IT Officers, the regional Training team and the Global support teams., • Pass calls to 2nd and 3rd line support teams (e.g. Networks, Email, Web, Server) if cannot be resolved first line., • Ensure that customers are kept informed of events relating to their call., • Monitor calls when passed to 2nd and 3rd line teams., • Provide guidance, training and mentoring to other team members as required., • Build and maintain good customer relationships., • Develop a detailed understanding of the business and departments that are supported., • Complete tasks and other assigned work to agreed deadlines Key requirements • Minimum “A” level standard education or equivalent, • Minimum 4/5 years IT experience with at least 3 years’ experience in a 1st line support role., • Soft skills for excellent customer service., • Knowledge of Windows 10, Microsoft Office and remote working via both VPN and Citrix, • Detailed practical knowledge of the Service Desk tools and end-user IT services., • Expertise in the use of Call managing systems., • Active Directory and Remote Exchange Console., • Expected to have a basic understanding of all technologies used by A&O and business working practices., • Experience working within the professional services sector with an appreciation of the demands placed on, • support teams by the business., • Experience of working in an ITIL environment You will stand out if you bring • Strong organisational skills with a proven track record in a challenging support department., • Commitment to rapidly resolve incidents using a logical and structured approach to problem solving., • Ability to make sound decisions under pressure., • Strong commitment to excellent customer service., • An enthusiasm and passion for technology. The ability to promote technology within the firm, using business friendly, • language, • Personal credibility, highly self-motivated, self-starter, who will undertake all activities to the highest professional, • standards., • Excellent communication skills, both orally and written., • Ability to operate within a wider team where there may be ambiguity and conflicting priorities., • Experience of working in a global environment across international locations with an appreciation of multiple cultures.

Job DescriptionDescription: Our client, an Am Law 50 firm, is seeking an IT Analyst to provide high-quality technology support and ensure seamless daily IT operations across the firm. This first-level support role is responsible for assisting end users, managing meeting and event technology, maintaining hardware and software standards, and contributing to firmwide IT projects and process improvements. The IT Analyst plays a key role in delivering exceptional customer service and advancing the firm's overall operational effectiveness. Key Responsibilities • Serve as a primary technical resource, delivering timely, high-quality support for software, hardware, and general IT issues, • Promote and assist with adoption of new technologies across the firm, • Facilitate and support meeting technology, including video conferencing, presentations, client meetings, and special events, • Coordinate with firmwide departments to ensure accurate scheduling and smooth execution of meetings and events, • Respond to first-level support calls and emails; provide on-site support for local office users, • Install and maintain computer software in alignment with firm standards and IT procedures, • Escalate and resolve hardware and software issues by collaborating with IT teams, • Ensure operational availability of office computers, printers, and related equipment, • Maintain asset management systems and ensure accurate tracking of firm equipment, • Use the firm’s call tracking system to create, update, escalate, and close service tickets, • Demonstrate full ownership of support requests, acting as liaison between users and IT groups until resolution, • Participate in IT initiatives, deployments, and projects; support training and user adoption of new tools, • Support mobile device technologies and remote access tools (VPN, Citrix), promoting best practices, • Assist in communicating planned maintenance and unplanned outages; coordinate with Network Operations, Telecom, and other IT teams, • Uphold data security policies and information security guidelines, • Work beyond standard hours when needed; occasional travel required, • Maintain a strong work ethic, punctuality, reliability, and self-motivationRequired Proficiencies, • Advanced proficiency with Microsoft Operating Systems, Microsoft Office Suite, MS Teams, and ServiceNow, • Expertise in remote access technologies (Citrix, VPN) and mobile platforms (iOS, iPadOS), • Strong knowledge of networking technologies, cabling, communication devices, and intranet/extranet systems, • Advanced proficiency with Document Management Systems (e.g., iManage/Work 10), • Strong understanding of customer service best practices, • Proficiency in data security tools, applications, and standards, • Strong project management skillsQualifications, • Associate or Bachelor’s degree preferred, or equivalent work experience, • 3+ years of experience providing direct customer support in software, hardware, and networking, • 3+ years of LAN, WAN, and network system support, • 3+ years of experience installing, configuring, and maintaining PC operating systems and devices

Job Description About the Role We’re seeking a dependable and skilled Help-Desk Technician to lead internal IT support operations for our NYC office and broader business units. You’ll provide direct on-site support to users based in Midtown Manhattan, while also maintaining connectivity and coordination with our Great Neck headquarters and field operations. This role combines hands-on computer hardware and application support along with infrastructure support. You’ll also act as a local advocate, ensuring that corporate policies are implemented effectively and appropriately for our teams on the ground. Key Responsibilities * Provide on-site technical support at our Midtown Manhattan office for desktops, laptops, applications, printers, and network services. * Administer Microsoft 365 environment (Teams, SharePoint, Exchange, OneDrive, Intune) and manage user accounts, devices, and licensing. * Maintain and support infrastructure across Great Neck HQ and remote offices as needed. * Collaborate with corporate IT to implement corporate-wide tools, security standards, and global policies—while advocating for local business needs. * Handle hardware provisioning, software deployment, onboarding/offboarding, and asset tracking. * Troubleshoot and support specialized applications (e.g., Autodesk, financial, and HR systems). * Document IT processes, configurations, and troubleshooting procedures; contribute to internal knowledge sharing. * Assist with training users on technology best practices. * Ensure business continuity by proactively maintaining system stability and responding to critical issues. * Travel to Great Neck Backoffice and local job sites in NY and New Jersey as needed to support users and coordinate infrastructure needs. Qualifications Required: * 5+ years of experience in internal IT support, systems administration, or desktop/infrastructure management within a mid-sized or enterprise organization. * Advanced proficiency with Microsoft 365 ecosystem, including administration of Exchange Online, SharePoint, OneDrive, Teams, and device management through Intune/Endpoint Manager. * Strong working knowledge of Windows operating systems (Windows 10/11) and basic user and group management. Understanding AD, DNS, DHCP, Group Policy concepts. * Basic knowledge of networking fundamentals, including cabling standards, WAN circuits, routing and switching, firewalls, DMZs, VLANs, and IP addressing and subnetting * Experience supporting business productivity and line-of-business applications, including installation, configuration, troubleshooting, and updates (e.g., MS Office, Adobe products, finance or HR tools, Autodesk applications). * Hands-on experience with IT asset management, including imaging, deployment, hardware inventory, and lifecycle replacement. * Ability to troubleshoot complex hardware and software issues, independently or with vendor support, and follow through to resolution. * Excellent communication skills, both written and verbal — able to clearly explain technical concepts to non-technical users and document procedures and solutions. * Ability to prioritize, manage, and execute multiple concurrent tasks in a dynamic environment with shifting priorities. * Strong sense of ownership and follow-through — demonstrates initiative and holds themselves accountable for deliverables. * Demonstrated ability to work independently with minimal supervision, while also being a collaborative team player who can work cross-functionally. * Customer service mindset — friendly, professional demeanor and a commitment to user satisfaction and technical excellence. * Willingness and ability to travel between Midtown Manhattan, Great Neck HQ, and local job sites as needed, sometimes on short notice. Preferred: * Experience in hybrid desktop/server environments or enterprise settings * Exposure to Power Automate, Power Apps, or SharePoint customization * Familiarity with Autodesk licensing and support and other construction related applications * IT certifications such as CompTIA A+/Network+, Google IT Support Professional Certificate, Microsoft Fundamentals. What You’ll Bring * A proactive, solutions-focused mindset * The confidence to represent end users and advocate for practical solutions * The discipline to self-manage while staying aligned with team goals * A calm, supportive attitude under pressure * A strong sense of ownership and pride in the technology experience you deliver Company DescriptionUni-Data & Communications, Inc. was formed in 1989 to service the IT infrastructure support needs of the financial services community. Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.Uni-Data & Communications, Inc. was formed in 1989 to service the IT \r\ninfrastructure support needs of the financial services community. \r\n\r\nUni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.

Job Description IT Technician (Junior Support Engineer) Location: One Times Square, New York, NY Schedule: Full-Time, Onsite | Evening & Weekend Availability Required Target Start Date: Mid January About the Role One Times Square is seeking an IT Technician (Junior Support Engineer) to join our Technology Operations team. This position plays a key role in supporting the building’s dynamic technology infrastructure—including IT systems, AV and lighting equipment, networking, ticketing, and digital signage systems. The IT Technician will work closely with the Manager and VP of Technology Operations to ensure smooth, reliable performance of both internal and guest-facing technologies. This is an onsite, hands-on role that requires technical aptitude, attention to detail, and the ability to thrive in a fast-paced, high-profile environment. Key Responsibilities Technology Operations & System Maintenance • Provide daily technical support for IT infrastructure, network connectivity, servers, and hardware systems., • Troubleshoot and resolve software, hardware, and network issues to ensure minimal downtime., • Maintain firewall security, remote access, VPN systems, and mobile device management., • Perform system updates, upgrades, and backups to ensure stability and data integrity., • Oversee, maintain, and troubleshoot AV and lighting control systems throughout the building., • Support immersive technology, projection, and digital signage installations., • Manage and maintain radios, cameras, microphones, and other AV assets., • Provide onsite support for POS systems (4 stations and handheld devices) for the iCandy attraction., • Maintain wireless ticketing systems and handheld ticket printers., • Troubleshoot ticketing and admission system integrations to ensure a seamless guest experience., • Work closely with the Manager and VP of Technology Operations to implement and optimize systems., • Partner with external service providers to uphold high support standards and SLAs., • Document all technical requests, incidents, and resolutions., • Associate or Bachelor’s degree in Information Technology, Computer Science, or related field preferred., • A+ Certification required; Network+, or other relevant certifications a plus., • 4+ years of experience in IT support, AV systems, or a related technical role., • Strong knowledge of networking concepts (routers, switches, firewalls)., • Hands-on experience supporting AV systems, digital signage, POS, or ticketing platforms., • Experience in attractions, entertainment, or hospitality environments is preferred., • Understanding of IT security, system updates, and patch management., • Excellent troubleshooting, organization, and documentation skills., • Strong communication skills with the ability to explain technical issues clearly., • Weekdays: Approx. 2:00 PM – Midnight (system startup and support), • Weekends: Approx. 9:00 AM – 12:00 AM (hours may vary based on operations), • Expected schedule: Wednesday–Sunday (subject to adjustment based on opening)Company DescriptionForrest Solutions has been a privately owned company for 49 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.Forrest Solutions has been a privately owned company for 49 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.

Job Description * Fully On-Site Role in Midtown NYC * Our client, a financial firm based in midtown NYC is looking for a motivated & driven Desktop Engineer to join the team. This role is ideal for someone who is passionate about technology, eager to learn, and ready to grow into more advanced engineering responsibilities. You will assist with deploying, maintaining, and supporting desktop systems, hardware, and software across the firm in a fast-paced trading environment. Key Responsibilities • Provide day-to-day technical support for end users, including troubleshooting hardware, software, and at times white glove service., • Assist with setting up, imaging, and configuring Windows systems and mobile devices., • Support user onboarding and off-boarding, including account setup, equipment distribution, and workstation preparation., • Perform routine system updates, patching, and software installations through management tools., • Help maintain and update asset inventory, ensuring accurate tracking of all devices., • Support the Desktop Engineering team with device lifecycle management, including repair, replacement, and decommissioning., • Collaborate with IT teams to ensure security standards, policies, and configuration baselines are followed., • Document processes, solutions, and troubleshooting steps in the IT knowledge base., • Escalate complex issues as needed while continuing to learn and contribute. Required Qualifications • 2+ years of experience in IT support, help desk, or desktop., • Basic understanding of Windows operating systems and typical enterprise software., • Familiarity with Active Directory, user permissions, and account management., • Working knowledge of network fundamentals (DNS, DHCP, Wi-Fi, VPN.), • Strong working knowledge of cybersecurity best practices., • Experience with hardware troubleshooting for desktops, laptops, and peripherals., • Strong communication, customer service, and problem-solving skills. Preferred Skills (Big Plus) • Exposure to Cybersecurity platforms, Cloud services and Microsoft Administration., • Basic scripting knowledge (PowerShell, Python or similar)., • Experience supporting remote and hybrid employees., • Certifications such as Network+, and/or Microsoft certifications.Company DescriptionMid size financial firm where this role is highly visible and has growth potential.Mid size financial firm where this role is highly visible and has growth potential.

Job Description Job Description Incident Tech Overview “Incident Technician” is a tier 2 support role that receives escalations from the global service desk. An Incident Technician primarily troubleshoots and diagnoses software issues for internally developed, 3rd party, and market data applications, including firmware or OS drivers that enable desktop hardware functionality. They will also perform troubleshooting on desktop hardware and mobile devices. Additionally, Incident Technicians are a vital part of the Incident management workflow and proactively identify and communicate trends and significant problems cross-functionally. Incident Technicians are also responsible for contributing to the creation and maintenance of knowledge base articles that serve as a valuable resource for training the global service desk agents, enabling them to troubleshoot problems and resolve issues independently. All IT Incidents and Service Requests must be recorded and managed in the global ticketing system and executed in compliance with the PPM. Key Responsibilities • Software installation., • Troubleshoot, repair, and maintain software applications & infrastructure., • Escalation from helpdesk for application support including inhouse, 3rd party applications and market data applications., • Provide support for operating system drivers, software and firmware., • Provide support to users for home connection and work from home set up – Morgan Stanley laptop or personal laptop + virtual machine., • Ensure that Morgan Stanley policies and procedures are followed, communicated, and adhered to., • Create and maintain support documentation., • Interacting with other support groups (local and global) within the firm across multiple platforms., • Record and manage all Incidents and requests in ticket-tracking system., • Proactively inform management of trends, significant problems and expected delays., • On-call – Participate in rotating schedule providing afterhours and weekend support., • Take initiative to stay current on technology and participate in training programs., • Be proactively responsive to multiple mediums of communication platforms such as email, Microsoft Teams, Skype, Symphony, Jive, etc Coverage We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.\r\nOur management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.\r\n\r\nWe bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.\r\n\r\nIn today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.

Job Description JCCGCI is seeking a dependable and service-oriented IT Assistant to provide day-to-day technical support to staff and help maintain reliable, secure technology systems. This role supports hardware, software, and network needs; assists with IT projects; and plays an important role in ensuring staff can work efficiently and effectively. Key Responsibilities • Provide first-level technical support for hardware, software, and connectivity issues (in person and remotely)., • Assist with setup, configuration, and maintenance of computers, mobile devices, printers, and other IT equipment., • Support user account management, including onboarding/offboarding, password resets, and access permissions., • Troubleshoot common operating system, application, and network issues; escalate complex issues as needed., • Maintain IT inventory, track equipment assignments, and assist with asset management and procurement., • Assist with system updates, patches, backups, and antivirus monitoring., • Support basic network functions such as Wi-Fi connectivity and peripheral setup., • Document procedures, troubleshooting steps, and issue resolutions., • Assist with IT projects, including software implementations, system upgrades, and technology trainings., • Follow organizational policies related to data security, confidentiality, and acceptable technology use., • Perform other related duties as assigned. Qualifications • High school diploma or equivalent required; Associate’s degree in Information Technology or a related field preferred., • One (1) year of IT support or help desk experience preferred., • Working knowledge of Windows operating systems., • Basic understanding of networking concepts (Wi-Fi, VPNs, printers, Ethernet, shared drives)., • Familiarity with Microsoft 365 and/or Google Workspace., • Strong problem-solving, communication, and customer service skills., • Ability to manage multiple tasks and maintain accurate technical records. This position is Full-Time, 35 hours per week This is an On-Site position with traveling to other JCCGCI sites required Pay: $28.00 - $32.00 per hour We offer a comprehensive benefits package, generous PTO, and free on-site parking JCCCGCI Inc. is an EOE. Company DescriptionA COMMUNITY BASED ORGANIZATION WITH A CITYWIDE IMPACT The Jewish Community Council of Greater Coney Island is an Equal Opportunity EmployerA COMMUNITY BASED ORGANIZATION WITH A CITYWIDE IMPACT\r\nThe Jewish Community Council of Greater Coney Island is an Equal Opportunity Employer

Job DescriptionCompany Description Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities • Provide customer support for designated equipment, • Answer client questions in a professional manner, • Accept and deliver all service calls assigned within the established service level agreement for each client, • Meet established customer service satisfaction criteria as outlined in established guidelines and policies, • Complete all administrative tasks associated with each call as documented in established policies and guidelines, • Complete real-time reporting of all calls as documented in established policies and guidelines, • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client, • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements, • Report all activity in an accurate and timely manner, • Understand all Safety policies and guidelines and work within the guidelines of policies daily, • Additional requirements may exist if offer of employment is extended, • Other duties may be assigned to meet business needs Qualifications Education and Experience: • Typically requires technical school certification or equivalent and 0-2 years of relevant experience, • Previous customer service experience is a plus Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management, • Knowledge of relevant software and hardware, • Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: • Ability to communicate regarding technical issues with clients, • Ability to drive to client locations, • Ability to drive long distances, and occasional overnight assignments within other geographies, • Ability to lift and or move various computer equipment up to 50 lbs, • Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Job Summary We are seeking a highly motivated and technically skilled Field Service Support Technician (IT) to provide onsite IT support to our clients across New York City and the tri-state area. This role involves supporting all client-side technology including workstations, servers, networking equipment, printers, ISP hardware, and third-party applications. The technician will also participate in project-based implementations such as workstation and server deployments, network equipment installations, ISP setups, application upgrades, and disaster recovery testing. Drivers License required where necessary Key Responsibilities • Provide IT support for Microsoft core business applications and environments., • Deliver technical support for Microsoft technologies, including:, • Basic troubleshooting of Office 365 and other Exchange platforms., • Active Directory user management (adds/moves/changes)., • Assist with PC builds and network equipment deployments as part of project initiatives., • Troubleshoot and resolve desktop, laptop, and peripheral connectivity issues., • Troubleshoot and support networking components including:, • ISP circuits, firewalls, switches, wireless devices, and phone systems., • Install Microsoft and third-party software applications., • Implement and support remote access solutions (e.g., VPN)., • Document and maintain detailed records of client environments., • Escalate complex service issues as needed to higher-level support., • Communicate proactively with clients regarding issue status, planned changes, and service outages., • Monitor network performance (availability, latency, utilization) and address issues or escalate when appropriate., • Maintain clean and organized IT/server rooms., • Manage asset tracking and inventory updates., • Associate degree in Computer & Information Science, Computer Information Systems, or a related field preferred., • Minimum 3 years of experience as an onsite or field service technician., • A+ certification required., • Strong interpersonal and customer service skills with the ability to tailor communication to various technical skill levels., • Proven ability to work independently while managing multiple high-priority tasks under pressure., • Hands-on experience building desktops and laptops., • Experience with racking, stacking, and patching network equipment., • Proficiency with ConnectWise (or similar ticketing system), including entering and updating service tickets., • Willingness to complete ConnectWise University training and blueprints., • Strong understanding of network administration principles and IT support processes., • Self-motivated to stay current with IT trends via publications and online resources., • Familiarity with standard office IT practices and terminology., • Consistent ability to adapt to shifting priorities and respond effectively to ambiguity., • Strong analytical and decision-making skills with a proactive, team-oriented attitude.

Job Description We are looking for a customer service oriented Helpdesk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company. Responsibilities • Provide first level contact and convey resolutions to customer issues, • Properly escalate unresolved queries to the next level of support, • Track, route and redirect problems to correct resources, • Update customer data and produce activity reports, • Walk customers through the problem-solving process, • Follow up with customers, provide feedback and see problems through to resolution, • Utilise excellent customer service skills and exceed customers’ expectations, • Ensure proper recording, documentation and closure, • Recommended procedure modifications or improvements, • Preserve and grow your knowledge of help desk procedures, products and services Requirements • Proven working experience in providing help desk support, • Proficiency in English, • Working knowledge of help desk software, databases and remote control, • Strong client-facing and communication skills, • Advanced troubleshooting and multi-tasking skills, • Customer service orientation, • BS degree in Information Technology, Computer Science or equivalent

Job Description Job Overview We are currently seeking a full time Tier II Support Engineer with a minimum of 5 years of extensive hands on experience with IT support and troubleshooting. Responsibilities • Provide phone support and remote remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide installations of new software and upgrades, • Provide installation of service Packs and security updates, • Provide onsite support and installations to clients when necessary, • Knowledge of Microsoft operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Certifications a plus Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere. Powered by JazzHR J1kS4NsHyt

Job Description We are seeking a highly polished, technically strong End User Support professional to join a fast-paced, performance-driven investment environment. This role is central to ensuring our front office and executive teams operate without friction, downtime, or distraction. This is a white-glove support role supporting senior leadership and trading professionals, where precision, discretion, and technical depth are critical. Role Overview • Deliver high-touch, in-person and remote support across the firm’s technology stack, including Microsoft 365 (Outlook, OneDrive, SharePoint), Exchange, GlobalProtect, Lenovo X1 laptops, Azure Virtual Desktop, and related platforms, • Build trusted relationships with executives including CEOs, CFOs, Managing Directors, and Traders, • Partner closely with systems, network, and application teams to ensure resilient, scalable, and secure solutions, • Participate in and execute both tactical initiatives and longer-term global technology projects, • Proactively identify issues through log analysis and system behavior, resolving problems before business impact, • 3-5 years of experience in End User / Desktop / IT Support within hedge funds, investment banks, or similar financial institutions, • Strong expertise in:, • Microsoft 365, Intune, Outlook, OneDrive, SharePoint, • Windows 11, Azure Virtual Desktop, Active Directory, Group Policy, PowerShell, • SCCM administration, automation scripting, • VPN clients, desktop and laptop hardware, mobile device support (iOS & Android), • Experience supporting market data applications and VoIP systems, • Comfortable operating under pressure, prioritizing issues, and making decisions with limited information, • Excellent communication skills with the ability to engage confidently at all organizational levels, • Strong documentation and live training capabilities You take ownership, operate calmly in high-stakes environments, and bring both technical expertise and sound judgment to every interaction. You value precision, discretion, and teamwork—and you take pride in enabling others to perform at their best. If you’re interested in learning more or would like to apply, please reach out directly.

Job DescriptionRequirements • 2–3 years in technical customer support (SaaS / high-growth tech; B2B/enterprise preferred), • Strong technical troubleshooting background, • Proven ability to ramp quickly with minimal onboarding, • Operate effectively in ambiguity, • Interest in AI and audio We are looking for a highly technical Technical Customer Support Specialist who can independently troubleshoot complex issues across APIs, integrations, and our broader AI audio platform. This person should be comfortable working in a fast-moving startup with minimal handholding, quickly understanding new features and systems, and adapting to constant change. The ideal candidate has a strong background in technical support within SaaS or high-growth tech environments, is deeply comfortable with troubleshooting AP-related issues, and can read and reason about code. They should also have a strong interest in AI and audio, and be able to translate complex technical findings into clear, concise explanations for both customers and internal teams. Core Profile: • 2–3 years in technical customer support (SaaS / high-growth tech; B2B/enterprise preferred), • Strong technical troubleshooting background; prioritizes technical depth over generic support skills, • Proven ability to ramp quickly with minimal onboarding and operate effectively in ambiguity, • Thrives in a fast-paced, changing startup environment with limited process and documentation Technical Skills: • APIs & Integrations: Confident troubleshooting REST APIs, HTTP requests/responses, auth, webhooks, and integration flows, • Comfortable debugging browser/network errors and client-side issues, • GCP & Data: Hands-on experience with GCP tools—especially GCP Logs, • Solid understanding of SQL for querying, investigating, and validating data in logs, • Code & Debugging: Able to read and troubleshoot code, especially Python, • Exposure to JavaScript/Node.js/React is a strong plus, • Can reason about logs, stack traces, and error messages to isolate root causes AI & Audio: • Strong interest in AI; familiarity with LLM concepts (prompting, hallucinations, common failure modes), • Basic understanding of how AI models are used in production workflows, • Interest or experience in audio technology or media processing is a plus, • Bonus: prior use of AI audio tools Ways of Working: • Highly autonomous: manages own workload, priorities, and learning without close supervision, • Fast learner: picks up new concepts, tools, and features quickly with limited context or training, • Adaptable: comfortable when features ship/break without advance notice; adjusts workflows on the fly, • Proactive: identifies patterns, raises product issues, and improves internal docs/knowledge base Soft Skills: • Clear communicator (especially in writing): can turn complex technical issues into straightforward explanations, • Detail-oriented: careful in analysis, documentation, and customer-facing responses, • Collaborative: works well with product/engineering and a distributed, international team, • Driven and accountable: maintains a high bar for quality and follows through end-to-end on issues

Job DescriptionGreetings from Donato Technologies Inc. We have an immediate opening with my client. If you are looking for a new project, please send me a copy of your updated resumes Job Title: Alteryx IT Tax Engineer Job Location: NYC, NY (onsite) Job Duration: 12+ Months POSITION OVERVIEW: • Were a global team of alternative investment managers passionate about delivering uncommon value to our investors and shareholders. With over 30 years of proven expertise across Private Equity, Credit, and Real Estate, regions and industries, were known for our integrated businesses, our strong investment performance, our value-oriented philosophy and our people., • We are seeking a hands-on tax engineer responsible for driving the effective use of technology for the reporting, compliance and operation functions of Apollos Tax Team globally., • The Tax Engineer will develop solutions that optimize the Tax function, enhancing data quality, increasing automation, reducing risk, and supporting the strategic plans of the Tax department., • Key to the position are the abilities to understand the tax process requirements, capture those needs, define data dependencies and flows, manage projects, timelines, and risks, and consider the impact of regional requirements on global tax technology-based solutions.PRIMARY RESPONSIBILITIES:, • Work with finance, accounting, engineering, and other business partners to drive the implementation of tax software, establish and automate processes, • Coordinate the Tax Departments technology requirements, • Create business requirements documents, including an overall data strategy and roadmap, • Configure tax technology solutions using tools such as Alteryx, Power BI, Snowflake, Pyramid, and Python., • Manage multiple external vendors that support the Tax processes, • Monitor and stay up to date on emerging tax technology trends and continually reevaluate and revise the tax technology strategy to ensure optimal results.QUALIFICATIONS AND EXPERIENCE:, • Project management experience, leading multiple projects at the same time, • Broad-based knowledge of US and/or UK Tax., • Strong development/configuration skills in at least one of the following: Snowflake, Thomson Reuters OneSource, Alteryx, Pyramid, Python, Salesforce, RPA and Microsofts suite of products, • Strong interpersonal skills to collaborate with technology teams and business areas, • Experience with implementing tax technology solutions, including all aspects of the technology design, development, and implementation lifecycle, and working with cross-functional implementation teams to successfully integrate applications, • Excellent verbal and written communication skills, • Independent and self-motivated., • B.S. / B.A. with 5+ years of Engineering and Tax experienceMust-Have Skills:, • Alteryx Data & Analytics, Power BI, Tax Platform Jennifer Sampson Technical Recruiter ....................................................... DONATO TECHNOLOGIES, INC 12100 Ford Rd, #306, Dallas, TX 75234 Direct : (469)-342-0401 Email: Web:

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: The Senior Information Technology Support Specialist is responsible for configuring, maintaining, and supporting desktops and laptops across the organization. This role requires quick thinking, adaptability, strong interpersonal skills, and the ability to work efficiently in a fast-paced environment. The Senior IT Support Specialist will handle a wide range of technologies and collaborate across departments to resolve incidents, fulfill service requests, and provide advanced technical guidance. Technical support is provided via phone, email, and our ticketing system with solutions communicated in both technical and non-technical terms. Responsibilities: Technical Support & Troubleshooting: • Install and support PCs, telephone systems, and peripheral devices (printers, scanners, mobile/smartphones)., • Configure and troubleshoot hardware and software issues across Windows, iOS, and macOS platforms., • Use Helpdesk software (Service Desk Plus) to manage IT assets and service requests., • Resolve complex hardware, software, and network issues., • Troubleshoot LAN access and connectivity issues; escalate when necessary., • Conduct onboarding and training for new users on hardware and software., • Prepare instructional documents / SOP's and videos for IT procedures and applications., • Deliver excellent customer service in person, over the phone, and electronically., • Handle conference room setups, including device connections to screens., • Maintain accurate documentation of technical issues and resolutions., • Attend technical training to stay current with industry trends and technologies., • Bachelor's degree in Computer Science, Information Technology, or related field preferred., • A+ and Network+ certifications (or equivalent experience)., • Minimum 3 - 5 years of IT helpdesk/desktop support and application experience., • Strong problem-solving, project management and prioritization skills., • Excellent communication and customer service skills., • Expertise in PC/Break Fix, Windows OS, and Microsoft 365 cloud environment and tools., • Proficiency in Active Directory, PowerShell scripting, and basic networking concepts. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. 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Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! ABOUT THE JOB We are seeking a dedicated Senior Specialist Store Technical Support with a strong background in Helpdesk and Customer Support to join our dynamic team. The ideal candidate will combine solid technical expertise with excellent communication skills to effectively engage both technical and non-technical stakeholders. In this role, you will partner closely with IT Engineering, Customer Operations, and other cross-functional teams to identify root causes of issues affecting store deployments and overall customer experience. You'll thrive in a collaborative environment, drive projects to resolution, and champion process improvements that enhance RADAR's operational efficiency and customer satisfaction. Responsibilities • Serve as a primary point of contact for store-related technical support, assisting both external customers and internal stakeholders., • Partner with IT Engineering and cross-functional teams to troubleshoot, diagnose, and resolve issues impacting customer store deployments., • Develop and maintain SQL queries and automation scripts to streamline processes, improve team productivity, and SLA adherence, • Manage and track support requests using service desk management tools, ensuring timely resolution and accurate documentation., • Utilize Field Service Management tools to coordinate field dispatches and maintenance activities, minimizing customer impact., • Collaborate with vendors and hardware partners to coordinate and streamline maintenance dispatches and technical store visits., • Identify trends and recurring issues through data analysis to develop proactive solutions and process improvements., • Write and maintain reports and procedural documentation., • Drive root cause analysis and ensure effective issue escalation and follow-up., • Maintain strong communication with customers, providing clear explanations of technical issues in accessible, non-technical terms., • You have 3+ years of experience in Helpdesk, Technical Support, or Customer Support roles., • You have proven ability to explain technical concepts to non-technical audiences clearly and effectively., • You are proficient SQL knowledge with the ability to analyze data and develop scripts that automate processes and drive team productivity., • You have strong problem-solving, analytical, and organizational skills with a high attention to detail., • You have experience using service desk management software to monitor KPIs and track customer issues., • You have hands-on experience with Field Service Management tools to coordinate dispatches and maintenance operations., • You have familiarity with ITIL frameworks, focusing on IT Service Management (ITSM) best practices., • You have demonstrated ability to evaluate, escalate, and drive issues to timely resolution., • You have previous experience supporting retail customers or store environments., • You have the ability to manage multiple priorities in a fast-paced environment while maintaining composure under pressure., • You have excellent written and verbal communication skills., • You have the ability to work independently and collaboratively across teams., • You have Intermediate knowledge of:, • Linux, Networking, • Terminal. CMD, • SSH and Telnet, • You have strong customer-centric mindset and ability to foster positive relationships with partners and hardware teams., • You have flexibility to work additional hours as required to provide issue resolution., • You have experience in field service coordination., • You have experience with automation frameworks or scripting languages (e.g., Bash, Python, PowerShell)., • You have a background in incident response or root cause analysis frameworks., • You have certifications such as CompTIA Network+, Linux+, ITIL Foundation, or equivalent., • You have intermediate knowledge of JavaScript Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process. CULTURE SNAPSHOT Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionNetwork & Cabling Technician Position: Network Cabling Technician Location: New York, NY 10018 Department: Engineering Division: Corporate Reports to: Dallas Munday Job Status: Full-Time Work Shift: 8:30 AM - 5:30 PM Join a Team Where Your Work Powers the Technology Behind the World’s Most Essential Industries. BlackHawk Data is looking for a driven, hands-on Network Cabling Technician who takes pride in building clean, reliable, and high-performing network environments. As one of the fastest-growing woman-owned IT solution providers in the country, BlackHawk Data gives you more than a job we give you a career with purpose. At BHD, curiosity fuels our innovation, collaboration defines our culture, and grit drives our success. We invest in our people, challenge them to grow, and celebrate the wins together. If you’re someone who loves rolling up your sleeves, solving real world technical problems, and delivering work you can stand behind, you’ll feel right at home here. In this role, you’ll be on the front lines of building the infrastructure that keeps hospitals, utilities, public agencies, and major enterprises connected. You’ll work closely with senior engineers to install, organize, and support the physical and technical components that form the backbone of modern networks. Your work won’t just support business operations it will help enable secure, mission-critical environments where performance matters. If you’re passionate about working with your hands, growing your skills, and making an impact you can see and touch every day, BlackHawk Data is where you belong. About the Role We are looking for a Network Cabling Technician to support equipment installation, network setup, structured cabling, and onsite deployment activities. This role works closely with senior engineers to ensure clean, professional installations of customer network environments, including hardware setup, cable routing, testing, troubleshooting, and network administration support. Key Responsibilities: Cabling, Infrastructure & Physical Installation • Perform cable installation including Cat5e/6/6A runs, labeling, termination, and testing., • Install and manage fiber optic cable connections, ensuring proper handling, routing, and polishing/termination where required., • Complete racking and stacking of equipment including switches, firewalls, servers, patch panels, and related hardware., • Build and organize network racks, ensuring proper cable management, airflow, and accessibility., • Support voice over IP (VoIP) setups including handset installation, wiring, and testing., • Ensure all cabling meets industry standards and project specifications.Network Installation & Administration, • Assist with network installation, including mounting equipment, running cables, connecting devices, and validating connectivity., • Work with networking platforms including Cisco, Fortinet, Meraki, Arista, and others during deployment and troubleshooting., • Participate in customer deployments and provide onsite technical support.Support & Troubleshooting, • Provide Day 2 customer support for installed environments to ensure consistency and reliability., • Collaborate with the Help Desk on advanced technical issues related to networking, cabling, and equipment function., • Troubleshoot issues related to cabling, connectivity, hardware placement, VoIP, or device configuration.Project Documentation & Coordination, • Document all cabling, rack layouts, network changes, and installed equipment., • Attend customer meetings as needed to support project scoping and requirements gathering., • Coordinate with senior engineers to ensure solutions align with company standards before working with clients.Team Collaboration & Training, • Support junior technicians as needed on installation tasks and cabling best practices., • Pursue ongoing certifications and training., • 3-5 years of experience in network cabling, infrastructure installation, or field technician roles., • Hands-on experience with:, • Cable installation, • Fiber optic cable handling, • Rack building, • Racking and stacking equipment, • VoIP hardware setup, • Basic network administration tasks, • Familiarity with networking vendors such as Cisco, Fortinet, Meraki, or similar., • Strong understanding of structured cabling standards and testing procedures., • Ability to troubleshoot wiring, connectivity, and hardware issues., • Nice to Have: Certifications, such as Network+, CCNA, Fortinet NSE, or cabling-specific credentials., • Nice to Have: Experience with MSP or multi-site deployment environments., • Ability to lift up to 50 lbs. and work on ladders, lifts, and in network closets., • Clean, well-organized racks and cabling runs., • Accurate and reliable installation of network and VoIP equipment., • Strong teamwork with senior engineers and field staff. *Job may require shifts of travel/nights and weekend hours *Changing business conditions may trigger modifications to job responsibilities [ i.e., COVID 19 ] • List is not comprehensive; other tasks may be required which are not listed, • Job Description is not an employment contract; additionally, this document does not change your at-will status Powered by JazzHR omM3xKaX5K

Job DescriptionJob Title: Junior Engineer – Digital Signage & Experiential Systems Location: Innovation Lab, Duggal Visual Solutions, Brooklyn, NY Employment Type: Full-time, In-Person About Duggal Visual Solutions Duggal Visual Solutions is a global leader in visual innovation, blending creativity, technology, and craftsmanship to deliver extraordinary experiences for the world’s most iconic brands. From interactive digital environments to large-scale architectural installations, our Brooklyn-based Innovation Lab serves as the hub where design and engineering meet production. We are a small, dynamic team within a larger creative organization, working at the intersection of design, fabrication, and technology. Our environment rewards curiosity, collaboration, and adaptability—ideal for individuals who thrive on variety and hands-on problem solving. Role Overview The Junior Engineer – Digital Signage & Experiential Systems supports the engineering, documentation, and integration of advanced digital signage and AV installations. This role combines hands-on CAD drafting with system design and field coordination, working closely with project managers, designers, and fabrication partners to translate creative concepts into technical realities. The ideal candidate is a detail-oriented, versatile engineer with 1–3 years of experience in the AV or digital signage industry—someone equally comfortable producing drawings at their desk or joining a field team to assist with on-site installation and servicing. Key Responsibilities Technical Design & Drafting * Produce detailed 2D and 3D CAD drawings for digital signage, AV, and experiential installations. * Develop system schematics, mounting details, cable paths, and device layouts in AutoCAD and Revit. * Interpret architectural, structural, and millwork drawings to ensure accurate system integration. * Maintain drawing standards, version control, and documentation for multiple active projects. System Engineering & Field Support * Assist senior engineers with system design, including displays, media players, control systems, and networking. * Support documentation for equipment lists, wiring diagrams, and rack layouts. * Participate in on-site installation, servicing, and system testing as project needs require. * Collaborate with project managers, designers, and technicians during fabrication and integration. Cross-Team Coordination * Interface with millworkers, architects, and other trades to align digital systems with environmental design intent. * Participate in design reviews, coordinate markups, and integrate revisions. * Support as-built documentation and field verification after installations. Qualifications Required: * 1–3 years of experience in CAD drafting or engineering for AV, digital signage, or experiential projects. * Strong proficiency in AutoCAD and Revit for drafting and system documentation. * Familiarity with digital signage systems design, display integration, and signal flow. * Ability to read and interpret architectural and construction drawings. * Strong organizational and communication skills. * Comfortable working both at a desk and in the field, depending on project needs. * Hands-on, flexible, and motivated to learn across disciplines. Preferred: * Experience with an AV consultancy or digital signage integrator. * Understanding of IT/networking fundamentals related to AV systems. * Familiarity with fabrication methods, materials, and architectural coordination. * AVIXA CTS certification or progress toward certification. Why Join Duggal? At Duggal, we push the boundaries of design and technology to create spaces that captivate and inspire. Our Innovation Lab brings together engineers, designers, and technologists to build next-generation digital environments. You’ll be part of a tight-knit, collaborative team that values versatility, precision, and hands-on creativity—where no two days or projects are the same. Join us and help bring visionary digital experiences to life for some of the world’s most exciting brands.

Job DescriptionCompany Description On-site 1yr contract Pay: $9k/month DOE English/Korean Bilingual We are seeking a qualified SAP Application Support Specialist to provide Tier 1 Voice of Customer (VOC) support for one of our major client, a multinational leader in consumer electronics manufacturing and retail. This role offers the opportunity to apply technical expertise and analytical skills within a global SAP S/4HANA environment, ensuring timely and effective support for business-critical systems. The successful candidate will possess a solid background in software development and an aptitude for analyzing source codes and troubleshooting client issues. While direct SAP experience is preferred, candidates with strong development and problem-solving capabilities are encouraged to apply. Job Description • Provide Tier 1 VOC support to end users operating on the SAP S/4HANA platform., • Investigate, analyze, and troubleshoot reported issues, escalating as appropriate to higher support tiers., • Review source code and system configurations to assist in root cause identification., • Collaborate with internal IT, SAP functional, and technical teams to ensure effective resolution of incidents., • Document all customer interactions, issue details, and resolutions in accordance with established procedures., • Communicate technical findings clearly and professionally to both technical and non-technical audiences., • Support continuous improvement initiatives aimed at enhancing support efficiency and customer satisfaction.Qualifications, • Korean Bilingual required, • Minimum of Bachelor’s degree in Computer Science, Information Technology, or a related discipline., • Minimum of five (5) years in software development (e.g., VB, C#, Java, or equivalent technologies) required., • SAP Experience: Exposure to SAP environments (S/4HANA preferred) is not required but preferred., • Experience with Database modeling with RDBMS (e.g. Oracle, MS SQL, Maria DB, etc.) preferred., • Understanding and experience in system development lifecycle preferred, • Demonstrated ability to interpret and analyze complex source code and technical documentation., • Strong analytical, diagnostic, and problem-solving abilities required., • Excellent communication and interpersonal skills, with the ability to interact effectively across teams and client organizations required, • Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks concurrently., • High degree of professionalism, accountability, and customer service orientation required., • Prior experience in client-facing roles preferred. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . What You'll Do: We are seeking a high-performing, self-sufficient Energy Analyst to join our Sustainability team. This position will be responsible for building out internal reporting and analysis around electricity costs and utilities. We aim to understand how the energy markets and stakeholder relationships impact our business. About the role: • Develop and maintain internal dashboards and analytical tools to monitor and forecast electricity and utility costs., • Rapidly prototype data visualizations that empower executives and stakeholders to make data-informed decisions., • Collect, clean, and analyze energy market data from internal & external sources., • Conduct market research on energy trends, policies, and rate structures., • Partner with Sustainability, Site Selection, and Finance teams to evaluate project economics and support long-term energy procurement strategies., • Build reproducible workflows and documentation that improve the accuracy, efficiency, and transparency of internal analyses., • 3+ years of professional experience working in or analyzing energy markets, utilities, or power systems., • Strong analytical background with experience processing and interpreting energy market data., • Proficient in Python for data analysis and visualization., • Previous experience with energy data sources and tools, such as EIA, PUDL, Orennia, Velocity Suite, Yes Energy, or similar platforms., • Deeply interested in how energy systems, regulation, and market design impact real-world business outcomes., • Familiarity with utility rate design and industrial tariff structures., • Understanding of energy procurement & markets in ISO and non-ISO regions., • You love to gain insights through detailed accurate research, • You're curious about how energy markets work, and motivated to stay informed about emerging trends. At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences "The base salary range for this role is $135,000 to $198,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility)." What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description Job Title: Inspection Technician Job Description We are seeking reliable and professional Inspection Technicians to join our team. This entry-level position requires individuals who possess a valid driver's license and have the ability to communicate effectively while entering customers' homes. A experience in cable technology, HVAC, piping, or auto mechanics is advantageous, but not mandatory. This role involves physical activity, including walking, climbing stairs, and ladders, in various weather conditions for up to 8 hours a day. Responsibilities • Perform periodic facility inspections and surveys on utility-owned gas meters., • Complete all necessary documentation accurately and timely., • Ensure readings and records comply with all company and regulatory requirements., • Support the successful completion of regulatory audits and inspections., • Conduct integrity surveys, including direct assessments and close interval surveys., • Excellent verbal and written communication skills., • Customer service-oriented with a professional demeanor., • Basic to intermediate knowledge of Microsoft Office Applications (Word, Excel, Outlook)., • Organizational, interpersonal, and initiative skills., • Ability to work independently and as part of a team with minimal supervision., • Intermediate knowledge of mathematics, algebra, and mechanical aptitude., • High school diploma or equivalent., • Ability to interface with technical services, government agencies, emergency planning committees, emergency responders, landowners, and contractors. Be part of a safety initiative aimed at preventing gas leaks and explosions, benefiting the public. Enjoy incredible growth opportunities within the NYC Metro area, including a 5-year program with AMI deployment. Take advantage of upward mobility and potential promotions into larger programs, backed by a 36-month program cycle. Work Environment This is a 100% field-based position requiring flexibility to travel within the utility territory, primarily Brooklyn and Queens. Contractors will communicate with supervisors regarding attendance and sick time. Training includes OSHA orientation and classroom sessions, followed by certification testing. Standard operating hours are Monday to Friday from 8am to 4pm, with potential Saturday shifts. Technicians receive equipment, including a simple tool set, flashlight, gas detector, and necessary safety gear. Job Type & Location This is a Contract to Hire position based out of Long Island City, NY. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Long Island City,NY. Application Deadline This position is anticipated to close on Jan 16, 2026. About Aerotek: We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Job Description Reports to: Head of IT Direct Reports: None FLSA Status: Non-Exempt Location: New York, NY ORGANIZATIONAL OVERVIEW Foundation for a Just Society (FJS) envisions a world where all people are equally valued and lead self-determined lives. FJS advances the rights of women, girls, and LGBTQI people and promotes gender and racial justice by ensuring those most affected by injustice have the resources they need to cultivate the leadership and solutions that transform our world. FJS makes grants to local, national, regional, and global organizations and networks with an emphasis on Francophone West Africa, Mesoamerica, South and Southeast Asia, and the US Southeast. FJS supports efforts that advance long-term, structural change and/or meet immediate needs that enable women, girls, and LGBTQI people most affected by injustice to be leaders, strategists, and agents of change. POSITION SUMMARY The IT Specialist provides hands-on support to ensure the smooth daily operation of technology for our small team of about 35 staff, while also contributing to strategic IT initiatives and system improvements. The (title) will be responsible for day to day management of our IT ticketing system, MDM system, events support, and other projects as needed. This role reports to the Head of IT and helps with the management of IT infrastructure and support services for FJS as well as affiliated in-building entities and staff through service agreements. This is a highly collaborative role that blends direct user support with systems monitoring, documentation, participation and some leadership in IT projects. It’s an excellent opportunity for a tech-savvy problem-solver who enjoys working across teams and contributing to a mission-driven organization. ESSENTIAL DUTIES & RESPONSIBILITIES Responsible for providing technical assistance, project management, and support for our small but growing team related to our computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions. Additional responsibilities include, but are not limited to: Technical Support: • Provide technical assistance and support for incoming inquiries and issues related to computer systems, software, and hardware by responding to support tickets and other inquiries via chat, email, or phone. Ask questions to determine the nature of the problem and walk staff through problem-solving processes., • Diagnose and resolve system errors, network problems, and other computer systems issues., • Remotely access hardware or software for staff to make changes and fix problems., • Follow up with staff to ensure full resolution of issues., • Install, update, configure, or repair hardware, software, and operating systems., • Resolve low level technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems., • Install, configure and maintain computer peripherals for users., • Maintain optimal daily performance of computer systems., • Monitor operations of devices and systems such as MDM, copy machines, data backups, and antivirus., • Generate reports to analyze common complaints and problems., • Request feedback and other methods of correspondence to improve support and training methods., • Regularly test shared equipment such as copy machines, AV equipment, etc., and proactively flag or resolve issues., • Train staff members on ways to self-troubleshoot and self-diagnose problems., • Train staff on proper use and best practices for any software and hardware used., • Review training manuals and other IT documentation to suggest edits as needed., • Stay informed on current related news, trends, and best practices., • Research and suggest new ways to improve systems., • Update knowledge base articles., • Keep the MDM system’s apps and policies updated., • Inventory tracking., • Assist Head of IT with testing and deploying IT projects., • Ad hoc projects – work with the Head of IT and other departments to assist with various projects., • Lead AV system and video conferencing setup for onsite or remote events or meetings QUALIFICATIONS Required • Minimum of four years’ experience in IT support role., • Excellent customer service and communication skills., • Excellent troubleshooting skills., • Experience in configuring and troubleshooting Apple products including MacBook, iPad, and iPhone., • Experience in working in a professional workplace environment, experience in non-profits or foundations preferred., • Experience working with software packages and platforms such as Microsoft Office, Google Workspace, video conferencing solutions, and remote desktop software., • Experience with MDM platforms such as jamf or Mosyle., • Working knowledge with networking configuration., • Strong familiarity with digital security best practices., • Highly professional and able to maintain tact and confidentiality at all times., • Experience managing Google Gemini and/or other artificial intelligence platforms., • Experience working or volunteering in the women’s human rights and social justice movements and/or philanthropy., • Associate degree in computer science or related field. Salary range: $74,990 - $93,738, depending on experience. FJS offers a benefits package that includes: • 100% employer-paid medical, dental, and vision insurance for all eligible employees and their spouses, domestic partners, and eligible dependents., • Paid vacation days, and closed Christmas Eve through New Year’s Day., • 401(k) retirement plan (with generous employer match)., • 100% employer-paid life insurance, supplemental short-term disability, and long-term disability., • Generous parental leave with full salary continuation., • Educational support benefits – tuition reimbursement, student loan repayment, dependent tuition assistance., • Supplemental benefits for adoption, reproductive health, surrogacy, and transgender and intersex health. WORK LOCATION & SCHEDULE This is a New York-based position, classified as Essential Staff. It is primarily in person, with the option to work from home up to two days a week based on business needs. Occasional travel may be required for staff retreats or special projects. Deadline to apply is January 31, 2026 FJS is committed to cultivating an organizational culture where everyone is able to bring their full, authentic selves to work. The foundation believes a diverse, inclusive, and equitable workplace is one where all employees, no matter their gender, race, ethnicity, national origin, age, sexual orientation, gender identity, gender expression, education or disability, are valued and respected. Powered by JazzHR eqT5LnNQqF

Job DescriptionAs THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow, and are looking for a System Support Engineer to join our team The System Support Engineer (SSE) manages and oversees daily Support operations for a Clever Device’s customer. The primary function of the position is to oversee the lifecycle, and ultimate resolution, of technical issues reported by the customer. The SSE requires technical proficiency and strong communication skills as they often act as the primary point of contact for reported issues. The SSE shall demonstrate advanced skills in triaging issues, providing customer service, troubleshooting, and problem solving. The SSE needs to effectively maintain a cooperative working relationship with the Clever Devices Development team, fellow SSEs, other Clever Devices employees, and most importantly, our customers. Primary Responsibilities: • Create strong relationships with customer contacts., • Have constant dialogue with customers to understand their business, needs, and to look for any issues., • When issues are reported or discovered, perform system troubleshooting, issue identification, resolution coordination, and keep the customer and internal teams updated with the current status., • Work as a key member of the customer account team to provide a unified front helping the customer support their Clever Devices’ Products. This means knowledge and information is constantly shared between the team., • Use the JIRA ticketing system to open issues, track progress and investigate potential issues. Be efficient with internal resources by investigating existing tickets prior to opening duplicates., • Troubleshoot issues with Clever Devices’ products., • Use logfiles and other inputs to proactively look for trends in fleet data. Also review reported issues for potentially larger issues., • Escalate issues to upper management when required to bring a larger audience to the problem., • Become a subject matter expert regarding our customer specific installations., • Escalate issues via JIRA tickets to get resources from Engineering when required., • Work with Engineering to provide supporting information and log files when an escalated ticket is being worked by Engineering., • Be familiar with user functions related to all Clever products at the customer’s location., • Support the underlying servers that support Clever Devices’ applications., • Understand the onboard bus equipment. Ability to troubleshoot issues with the systems on board including IVN, TSP, APC, Farebox, IP Routers, • Have a basic understanding of the general structure and components of a transit Vehicle. Electrical, J1939, J1708, Ethernet, Multiplexors., • Understand how to make simple queries using SQL Server Management Studio, • Be familiar with string queries and log file analysis techniques., • 5+ years of experience in a technical support or engineering environment which involves hardware, software, data, and communications technologies troubleshooting, • Minimum of bachelor’s level degree in Computer Science, Engineering, or equivalent, • Proven track record of creating comprehensive solutions and establishing priorities that provide the best-balanced solution., • Good communication skills including oral, written, and customer approach, • Familiar with SQL Management Studio and SQL Databases., • Familiar with Server Hardware and Microsoft Server Operating Systems., • Familiar with TCP/IP and network configuration., • Basic understanding of Electronics and reading schematics., • Must be able to travel locally, nationally, and internationally as required., • Must be familiar with Excel, Word, Visio, PPT, Teams, and Outlook., • Experience with Jira and Confluence software., • Familiar with Splunk and data mining using Splunk., • Understanding of Hardware and systems used onboard transit buses., • Understanding of mechanical systems on vehicles as well as Electrical and J1939/J1708., • Coding background. C#, C++, Python., • Familiar with PowerShell scripts., • Familiar with using Grep and string queries., • Understanding of Security fundamentals; Firewalls, AV software, and ACLs., • Familiar with installing and supporting Java, Apache Tomcat, MSSQL., • Familiar with HTML, JSON, XML formats. Clever Devices is an Affirmative Action/Equal Opportunity Employer The compensation range posted for this position represents the anticipated minimum and maximum compensation for this position based upon a good faith and reasonable estimate. The exact compensation offered will depend on several factors such as the candidate’s experience, skills, training, education and/or physical location; internal equity; and, budget. In addition, Clever Devices Ltd. offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and time off, and many others, depending on the level and position offered. Many of these benefits are subsidized or fully paid for by the company. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice based on business need.

Job Description PRIMARY FUNCTION/PURPOSE: As a System Engineer, specializing in Help Desk Support, this individual will be responsible for providing technical assistance and resolving IT-related issues to ensure the smooth functioning of the organization's IT systems. Provide day-to-day on-site and out of the field service support to internal program staff and Management Team. Assist end-users with hardware and software problems, perform system maintenance tasks, and collaborate with other IT teams to deliver effective solutions. The role requires strong technical expertise, problem-solving skills, and excellent communication abilities. Provide support to staff on all agency supported applications. Troubleshoot, determine source, and advise on appropriate action. MINIMUM QUALIFICATIONS • Bachelor’s degree in computer science, Information Technology, or a related field, • 3+ years of experience implementing and maintaining Microsoft 365 solution, Exchange Online, MS Teams, and/or Azure AD preferred, • Proven experience as a system coordinator or similar role, preferably supporting projects across multiple sites or locations, • Proven experience in providing technical support and troubleshooting IT issues, • Strong knowledge of operating systems (Windows, macOS, Linux), hardware components, and software applications, • Familiarity with IT security concepts and best practices, • Excellent communication and interpersonal skills to interact with end-users and team members effectively, • Ability to prioritize and handle multiple tasks simultaneously while maintaining attention to detail, • Certification in relevant IT disciplines (e.g., CompTIA A+, Microsoft Certified Solutions Associate (MCSA), etc.) is a plus, • Ability to offer high level desktop support in an enterprise environment, • Experience working in Social Services Sector either Government or Non-profit preferred, • Possess exceptional problem solving and interpersonal skills along with excellent organization skills, • The ability to develop processes to improve workflow as well as to pay attention to details; Ability to multi-task effectively and meet deadlines in a fast-paced environment, • Ability to work independently with strong sense of focus, task oriented and nonjudgmental; Must have excellent written and oral communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide first-level technical support to end-users via phone, email, or in-person and address their IT-related queries and issues promptly, • Troubleshoot and resolve hardware and software problems related to desktops, laptops, peripherals, and network connectivity, • Collaborate with other IT teams and vendors to escalate complex issues and ensure timely resolution, • Provides support of Microsoft 365/Azure AD, • Provides system administration for Windows Server OS 2012 through 2019, Microsoft Active Directory 2016 Microsoft Active Directory 2016, or greater, • Install, configure, and update software applications, operating systems, and drivers on end-user devices, • Maintain and update documentation related to help desk procedures, system configurations, and issue resolutions, • Assist in the implementation and maintenance of IT security measures, including antivirus, firewalls, and access controls and report potential threats and issues, • Conduct system performance analysis, identify areas for improvement, and implement solutions to optimize system efficiency, • Participate in user training sessions to enhance their understanding of IT systems and prevent recurring issues, • Monitor IT infrastructure and perform routine maintenance tasks to prevent system downtime, • Responsible for assisting end users by trouble shooting and resolving help desk tickets, providing user support, coordinating employee onboarding and offboarding and other projects, • Provide onsite and remote support to end users for the Desktop (PC, peripheral, Operating System and Applications, • Traveling around NYC to program sites, often with equipment, • Monitor the performance of the agency’s desktop infrastructure and make suggestions for improving efficiency, • Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades, • Must be able to lift desktops, laptops, monitors, printers, and other IT related equipment, • Attend meetings, training, and conferences regarding changes in MIS technology to stay abreast of the latest developments and remain technically competent at all levels of data processing, • Other duties as assigned OTHER REQUIREMENTS (including Physical Demands) • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As part of the Enterprise Onboarding Team, the Enterprise Provisioning Specialists work with customers in executing the technical onboarding of Global Relay's services. The Enterprise Provisioning Specialists work in collaboration with the Onboarding Team and customer IT resources to implement services in scope, provide guidance on best practices, and drive implementation progress. Provisioning Specialists are trusted client advisors helping ensure that the solutions meet each customer's unique requirement while setting up services correctly and smoothly. This team is available 24x7 for working with customers globally. The primary function of the Enterprise Provisioning Specialist is to participate in the provisioning of our most strategic and demanding accounts and work to ensure the success of the customer's implementation. Working collaboratively as part of the Enterprise Onboarding Team the Provisioning Specialists will assist in the mentoring of internal resources, and championing Provisioning's requirements throughout the development cycle of Product releases. Your responsibilities: • Responsible for the setup, and implementation of the Global Relay product suite, including third party services., • Provide world class service in the deployment of Global Relay services and resolving customer enquiries., • Build strong relationships with Customers, Partners, and other Global Relay Teams., • Ensure client project deadlines are met in an efficient and professional manner., • Work with clients to determine required workflows and implement solution leveraging best practices., • Assist Business Development on pre-sales solution configurations and proof of concept/trial implementations., • Complete implementations for clients with unlimited number of users and highest complexity., • Validate data and message flow meets compliance requirements., • Ensure errors or omissions in Provisioning documentation or wiki articles are addressed., • Perform peer reviews of new service implementations., • Manage high profile client setups independently while providing guidance to Project Managers and Business Development., • Establish connectivity to, and appropriate archiving from mixed, multi clustered email server environment., • Setup archiving for services requiring Global Relay software deployed in customer environments., • Configure SAML authentication and Single-Sign On integration as well as Directory Sync Services for enterprise customers., • Manage multi-tenant setups with a variety of technical and non-technical contacts., • Attend Sprint demos to champion client and implementation interests to Product., • Review standard release and emergency fix deployment plans and communicate any perceived risks., • Ensure product updates are cascaded into the team's knowledge base and to client facing documentation. About you: • Post-secondary education (minimum of an undergraduate degree is preferred)., • 5+ years Technical, enterprise systems administration experience, • Minimum 2 years SaaS implementations experience which must include experience in a customer facing role., • Adaptability to working with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle., • Ability to understand technical as well as business requirements and accurately capture technical notes., • Demonstrates a history of being able to work effectively with groups with at different levels of technical and process experience., • Strong written, verbal, and inter-personal communication skills, with outstanding telephone and email etiquette., • Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Project and Visio), • Strong analytical and problem-solving skills with significant attention to the smallest details., • Strong understanding of domains, networking principles, message flow, email protocols, and DNS., • Advanced knowledge of networking fundamentals (AD, ADFS, TCP/IP, DNS, DHCP, VPN, LDAP, SSO), • Microsoft Exchange, Office365, Google G Suite, and/or Domino Server experience, particularly around journaling, is required., • Proficiency with MS Windows Server / workstations and command line interface., • Cisco IronPort experience, particularly around disclaimer engines and egress filtering, is an asset., • Ability to create and run Excel Macros, create and run scripts to automate tasks, SQL knowledge, and the ability to create and run SQL scripts preferred., • Basic scripting (PowerShell, Perl, VBScript, etc.), MCSE, MCITP, CCNA, PMP and other industry certifications are desirable. Working conditions: Enterprise Provisioning Coverage is needed 24x7 leveraging a follow the sun model. Specialists are required to work professional work days. Weekend and off hours availability for scheduled activities, urgent customer implementation requests, and ad hoc escalations is required. Compensation: Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$90,000—$150,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit .

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site. Responsibilities • Provide phone support and remote remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide remote installations of new software and upgrades, • Provide remote installation of service Packs and security updates, • Provide onsite support and installations to clients when necessary, • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere. Powered by JazzHR djx7IB0qxP

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Training & development Responsibilities: • Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians., • Network Management: Design, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures., • System Administration: Perform regular maintenance and upgrades on client systems, including patch management, backup and recovery, and system monitoring. Ensure that all systems are secure, up-to-date, and compliant with industry standards., • Client Interaction: Maintain strong relationships with clients by providing professional and timely support. Understand client needs and recommend appropriate technology solutions to enhance their business operations., • Project Management: Lead and manage IT projects, including system migrations, network installations, and software deployments. Coordinate with internal teams and external vendors to ensure successful project delivery., • Documentation: Create and maintain detailed documentation for all client environments, including network diagrams, system configurations, and troubleshooting procedures. Ensure that all documentation is accurate and up-to-date., • Training and Mentorship: Provide guidance and mentorship to Level 1 and Level 2 technicians. Conduct training sessions to enhance the technical skills of the team and improve overall service quality., • Compliance: Ensure that all client systems comply with relevant regulations and industry standards, including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities., • Emergency Support: Provide on-call support for critical issues. Respond to emergencies promptly and take appropriate actions to minimize downtime and loss of data, including after-hours and weekend support as needed.Knowledge, Skills, & Qualifications:, • Experience & Education: Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is preferred, with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus., • Technical Expertise: Proficiency in Windows and Linux server environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure, AWS)., • Networking & Security: Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices. Experience with monitoring tools such as SolarWinds, Auvik, or similar., • RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk., • Documentation & Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization., • Problem-Solving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion., • Communication & Customer Service: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients and provide outstanding customer service., • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.

Job DescriptionJob Overview We are currently seeking a full time Level I/II Desktop Support Engineer with 2-3 years of extensive hands-on experience with the following: PC, Mac and Printer break/fix. Responsibilities • Provide phone support and on-site remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide onsite installations of new software and upgrades, • Provide installation of service Packs and security updates, • Provide onsite support and installations to clients, • Provide Desktop support including analyzing and resolving end-user issues, • Provide printer troubleshooting Skills & Experience, • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Reliable, who can work with little to no supervision, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus Powered by JazzHR OLUSueZj8n

Job Description New York, NY - Salary Range 80-95k (Law Firm Experience Only) Hybrid Job Brief The function of the IT Tech Support is to address and resolve issues for all office personnel, including the deployment, administration, and/or support of technology systems essential to the day-to-day operations. Assists with AV support in conference rooms to include light networking such as cabling and/ or patch panel. Responsibilities • Supporting employees with computer issues, troubleshooting PC operating systems and software Susman Godfrey LLP Position Specification, IT Tech Support, • Move, setting up and ship computers, peripherals, and printers, • Provide End User Support (Helpdesk) to employees in all offices on software applications used in the firm, • Prepare and support remote trial “Road Show” equipment, • Maintain and track inventory, • Assist with software installations/troubleshooting, • Participate in on-call rotation with other members in IT Department Experience Requirements • A minimum of three years' experience at least one prior job supporting a top Am Law 100 firm or a similarly sophisticated law firm environment required., • Ability to troubleshoot issues with mobile devices such as iPhones/iPads and Androids., • Troubleshooting local and network printing, email, connectivity, remote access, and hardware issues., • Windows 11 and Office 2016/365 certifications a plus., • Experience managing users, hardware repair and setting up and maintaining audio visual system., • Understanding of the Windows operating system to include making changes to the Windows registry, device drivers, TCP/IP Networking configuration, user personalization, security, networking. Ability to log, assign, prioritize, and escalate issues as appropriate to SGIT., • Excellent verbal, written, and listening skills, with the ability to communicate effectively with employees and all levels of management., • Superior organizational abilities, with the capacity to prioritize, meet deadlines, and manage multiple projects independently., • Enthusiastic, energetic, and team-oriented attitude, with a focus on fostering a work environment of open communication and trust.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job DescriptionAbout Kiddom Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning. Kiddom is seeking a Deal Desk Specialist to serve as the connective tissue between Sales, Finance, Supply Chain, Legal, and Customer Success. This role will support the sales cycle by managing the end-to-end order process, reviewing and structuring deals, and ensuring timely, accurate, and compliant quoting and contract workflows. You'll be instrumental in enabling scalable growth, improving operational efficiency, enabling accurate business metrics, and ensuring a frictionless experience for our internal teams.You Will... • Deal Structuring & Quoting, • Assist Account Executives in generating pricing quotes using CPQ tools (e.g., Salesforce.com (SFDC), or other future quoting systems)., • Review and validate quotes for accuracy, approvals, and policy compliance., • Recommend deal structures that align with revenue recognition, legal, supply chain, rostering, and operational guidelines., • Order Processing, • Own end-to-end order processing, from quote creation to quote acceptance through booking and hand-off to supply chain and rostering., • Partner with Finance and Legal to ensure contracts and POs meet internal requirements., • Maintain accurate records of bookings, contract details, and special terms to enable accurate business metrics., • Sales Enablement & Support, • Serve as the go-to resource for the sales team for quoting, order status, and pricing policy questions., • Deliver training and support on sales tools and processes., • Help implement improvements to quoting and deal workflows., • Policy Compliance & Optimization, • Ensure all deals follow internal pricing, discounting, and approval guidelines., • Identify inefficiencies and help develop scalable improvements to the quote-to-cash process.What We're Looking For..., • 2–4 years of experience in Deal Desk, Sales Operations, or Revenue Operations, • Experience with Salesforce CRM required, • Excellent attention to detail and process orientation, • Familiarity with CPQ systems, • Strong interpersonal and communication skills - able to work across Sales, Finance, Legal, Supply Chain, and Customer Success, • Comfortable in a fast-paced, evolving startup environment, • Experience in SaaS or education technology a plus, • Familiarity with revenue recognition concepts and SaaS billing models

Job Description Sunkeeper Solar Overview Sunkeeper Solar designs and installs solar photovoltaics and battery energy storage in standalone and hybrid configurations to offset fossil fuel consumption, provide off- grid resiliency, and equip buildings to partake in the clean energy transition. Comprised of an experienced team of installers, electrical workers, engineers, and technicians, with a deep understanding of the New York City clean-energy and construction landscapes, Sunkeeper Solar is an ideal partner for real estate owners and project developers of distributed generation projects in the NYC Metro area. IT & Operations Specialist - (Part-Time) Sunkeeper Solar’s IT & Operations Specialist - (Part-Time) will play a key role in delivering the efficiency and security of Sunkeeper Solar’s techstack. The ideal candidate will have 1-3 years’ experience in IT operations, be interested to learn about renewable energy in New York City, and be excited to work in a dynamic environment. This role is expected to consist of up to 12 hours per week of work between 8am to 5:00pm ET. Location: Office work will be performed part-time in Sunkeeper's downtown Brooklyn office. This is an in-person position. Responsibilities: Sunkeeper is a fast-paced and growing company, and applicants for the IT & Operations Specialist position should be flexible and be prepared for a dynamic set of tasks. Common responsibilities for the position may include: • IT Platform Administration, • Actively manage/administrate Google Workspace (GMail, Drive/Shared Drives, etc.), • User On/Offboarding, • Completing new device set up(s), • Creating new user profiles accounts across all platforms, manage all user-provisioning, • Granting / removing user access, per desired permissions / role types, • IT Help Desk, • Be a central point of contact of all staff to solve IT issues – (software, account, connectivity, etc.), • Asset Management, • Selecting, procuring, and deploying various IT assets (user laptops, tablets, network equipment, • Cataloging/labelling of all IT assets, • Ensuring proper security / safety, • Network Management, • Monitoring the existing network and firewall, • Troubleshooting performance or connectivity issues, • Ensuring proper security / safety, • Continuous Improvement, • Proactively review existing systems and processes to ensure optimal performance and security — make recommendations where necessary, • Corporate Governance Support, • Department of Labor reporting and communications, • Licensure renewal, • Ensuring annual and other state filings are completed, • Health and Benefits Administrator, • Point of contact for employee questions on Health and Benefits, • Working with Health and Benefits programs on renewals and compliance reporting, • Assisting Managing Partners, • Supporting with operational tasks, • Supporting with administrative tasks, • Preparing presentations, • Monthly Company Meeting Compensation & Benefits: Base Hourly Range: $28-38 / hour Requirements: • Bachelor's or Associate’s degree, • Experience administrating Google Workspace, • Understanding of best network and endpoint security practices, group policy administration, • Experience selecting, procuring, and deploying workplace technology, • Any certifications in network or endpoint security/management, • Any certifications in IT Operations, • Any certifications in various software/platform environments (Google Workspace, Microsoft 365, etc.), • Persuasive and concise written & verbal communicator, • Willingness to learn new ideas, • Detail oriented and organized Powered by JazzHR rD5K2ASa8c