99 Best transportation planning Jobs in Plainview, New York (April 2026) - page 2

Patient Care Associate Trainer

17 days ago

Hempstead

Job DescriptionPOSITION SUMMARY The PCA Trainer works in conjunction with and provides individual hands-on training in service delivery to Health Care Associates (HCA’s), Patient Care Associates (PCA’s) and other clinical support staff. Creates training schedules and conducts staff sign offs. Observes work of clinical support staff to determine individual needs to improve level of proficiency in various aspects of responsibilities in need of improvement. PCA trainer is expected to float to NYC locations as needed for training purposes. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Training (50%) • Provides “hands on” training in service delivery at each of the Centers., • As required, works with individuals to improve level of proficiency in various aspectsof responsibilities in need of improvement., • Assists with chart audits and clinical support staff observations on a quarterly basis. Patient Care (25%), • Assess flow of patients through health center to minimize patient wait times., • Assists in the orientation and training of new clinic staff, as indicated., • Ensures access to interpreter services for patients with communication barriers., • Provides health education and care related to sexual and reproductivehealthcare., • Performs clinic opening and closing duties; clinic and equipment cleaning; re-stocking supplies, etc. Reports facility and equipment issues as indicated., • Excellent customer service and communication skills., • Ability to remain focused and calm in stressful situations., • Excellent interpersonal and verbal skills., • Superior oral and written communication skills., • Keen attention to detail.• Excellent organizational skills., • Ability to exercise sound judgment and independent decision-making skills., • Ability to produce reliable, high-quality work with minimal direct supervision., • Ability to follow HIPAA Policies and Procedures., • Previous experience working with electronic health record., • Proficiency in other languages., • Prior Planned Parenthood employment., • Prior health care employment., • Previous experience in a high-volume customer service role., • Graduate of an accredited Medical Assisting program., • Work experience in Sexual Reproductive Health.

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