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  • Director of Outlets
    Director of Outlets
    il y a 3 jours
    $160000–$175000 par an
    Temps plein
    Midtown West, Manhattan

    The Director of Outlets of FB 575 at Aman New York is responsible for overseeing the day-to-day operations and strategic direction of all hotel restaurants, lounges and bars and ensuring integration with the Aman brand. This role ensures seamless service delivery, financial profitability, and elevated guest and member experiences across multiple outlets. The Director of Outlets works closely with senior leadership to drive revenue, maintain brand standards, develop teams, and enhance the overall positioning of the hotel's Food Beverage program. This role requires the ability to motivate and inspire those around you, to access the best skills of each colleague to increase financial progress, and build a culture of integrity, composure, and humility. The Director of Outlets must strive to retain and develop a team with a singular goal of being the best. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: Financial · Assist Director of FB in managing annual operating budgets for all outlets. · Monitor financial performance, ensuring revenue targets and cost controls are achieved. · Maximize opportunities for upselling, cross-selling, and guest spend per head with training and initiatives. · Collaborate with Finance to track performance KPI metrics, Forecasting, and PL reporting. · Support Director of Finance to solve all accounting issues. Personnel · Lead, mentor, and inspire outlet managers and their teams, fostering a culture of excellence. · Partner with HR on recruitment, onboarding, training, and succession planning. · Conduct performance reviews and career development for team members. · Oversee the hourly schedules for all outlets ensuring coverage and management of overtime. · Perform trainer tasks and conduct training for restaurant staff as assigned by FB management. o These include training of management and non-management staff on steps of service, coaching counseling, and culture. · Quantify training success with improved LQA, TrustYou, and other related reviews. o Develop action plans for LQA audits · Coach and counsel managers and hourly colleagues for any breaches of conduct and follow policies when issuing formal disciplinary notice. Culture and People · Foster an environment ethics to build a strong, retained team. These include: Trust, Respect, Teamwork, Inclusiveness, Professional Development (self and others), and Compassion. · Motivate staff to do their best by empowering them to make decisions, share ownership, and provide input. · Develop managers through tasks and assignments while holding frequent development discussions to further career goals. · Create a high-morale workplace by sharing wins and successes, allows open dialogue, and nurtures a team mentality. · Sets clear goals and deadlines and holds team accountable. · Is committed to their own growth and able to identify their own weaknesses and work to compensate for them · Maintains composure and handles stress during unsettling times, keeps confidence and trust in others, and respects the viewpoints of others. Operational Leadership · Oversee all daily outlet operations, ensuring consistency in quality, service, and presentation. · Support operations for special events and private functions. · Assist food beverage outlets in their operations within peak times when needed. · Perform opening and closing duties for Arva and Nama when necessary. · Establish and enforce standard operating procedures (SOPs) across outlets. · Ensure compliance with health, safety, and sanitation regulations (DOH and DIVERSY) and lead monthly food health and safety meetings with Outlet Leaders (chefs and managers). · Ensure that operating equipment is maintained and service and storage areas are kept safe and clean. · Champion a service culture that prioritizes personalized, anticipatory guest engagement. · Monitor guests' satisfaction levels and feedback and properly implement service improvements as necessary. · Ensure outlets reflect the property's brand ethos and deliver memorable experiences. · Conduct daily walk-through of the restaurant space, including the dining room, lounge, terraces, Club Lounge, and 15th floor. · Collaborate with the culinary team to maintain food quality and consistency. · Prepare and present reports on all training initiatives, challenges, and achievements to senior leadership. · Conduct regular audits of restaurant operations, food safety, and guest service delivery. · Implement and communicate new menus and promotions such as holidays and special event promotions. · Perform a variety of other duties as assigned by management · Model and embody values in the FB 575 Culture Guide (see additional document) Strategic Initiatives · Collaborate with Sales Marketing to develop promotions, partnerships, and programming. · Review and refine beverage and wine lists to remain innovative and competitive. · Identify trends and opportunities to enhance FB positioning. · Drive sustainability initiatives and operational efficiencies where possible. Qualifications · 5 years' experience in a luxury hotel environment, membership club environment, or similar role in restaurants or food and beverage. · Positive, engaging, and energetic personality. · Able to be organized, manage time wisely and work with little to no direct supervision. · Very high attention to detail and extensive service knowledge. · Must have good knowledge of food preparation, wine, and spirits. · Sensitive to cultural nuances. · Excellent communication skills, both written and verbal on English. · Able to handle a multitude of tasks in an intense, fast-paced environment. · Excellent people skills and the ability to work under pressure and with various stakeholders. · Ability to maintain a clean and professional appearance as per company policies. · Ability to stand for extended periods of time. · Ability to carry, push, and pull heavy loads up to 50 lbs; standing, bending and lifting will be required. · Multi-lingual is a plus. · TIPS, ServSafe certified. · Experience with MICROS POS system, Harri, and Sevenrooms. · NYS Department of Health and Hygiene certified.

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  • Hairdresser
    Hairdresser
    il y a 4 jours
    Temps plein
    Rutherford

    Are you a creative and skilled hairstylist looking for your next opportunity? ATELIE ERYN SANTOS HAIR, located in Rutherford, NJ, is seeking a talented professional to join our growing team. If you have a passion for hair artistry and a desire to work in a welcoming and professional environment, we’d love to hear from you! About Us At ATELIE ERYN SANTOS HAIR, we pride ourselves on delivering exceptional hair services in a warm and inviting atmosphere. Our salon is a space where creativity thrives, and our clients leave feeling confident and cared for. We’re committed to fostering a supportive and collaborative workplace where every team member can grow and shine. What You’ll Do As a Hairstylist at ATELIE ERYN SANTOS HAIR, you’ll play a key role in helping our clients look and feel their best. Your responsibilities will include: - Providing a variety of hairstyling services, including cutting, coloring, and treatments. - Consulting with clients to understand their needs and preferences. - Staying up-to-date on the latest trends and techniques in hair design. - Maintaining a clean and organized workstation. - Building lasting relationships with clients through excellent customer service. What We’re Looking For We’re seeking a hairstylist with: - At least 1 year of experience in the industry. - A strong passion for hairstyling and a creative eye for detail. - Excellent communication and interpersonal skills. - A commitment to providing outstanding client experiences. - A valid cosmetology license (if required by state regulations). Why Join Us? While we currently do not offer additional benefits, we provide a professional and friendly environment where your talent and creativity can flourish. At ATELIE ERYN SANTOS HAIR, you’ll have the opportunity to work with a supportive team that values your skills and contributions. Our Culture We believe in creating a positive and collaborative workplace where every team member feels valued. At ATELIE ERYN SANTOS HAIR, we celebrate individuality and creativity, and we’re committed to delivering exceptional service to our clients while fostering a fun and professional environment for our staff. Ready to Apply? If you’re ready to bring your hairstyling expertise to ATELIE ERYN SANTOS HAIR, we’d love to hear from you! Submit your application today and take the next step in your hairstyling career. Let’s create beauty together! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

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  • Hairstylist
    Hairstylist
    il y a 4 jours
    Temps plein
    Rutherford

    Are you a creative and skilled hairstylist looking for your next opportunity? ATELIE ERYN SANTOS HAIR, located in Rutherford, NJ, is seeking a talented professional to join our growing team. If you have a passion for hair artistry and a desire to work in a welcoming and professional environment, we’d love to hear from you! About Us At ATELIE ERYN SANTOS HAIR, we pride ourselves on delivering exceptional hair services in a warm and inviting atmosphere. Our salon is a space where creativity thrives, and our clients leave feeling confident and cared for. We’re committed to fostering a supportive and collaborative workplace where every team member can grow and shine. What You’ll Do As a Hairstylist at ATELIE ERYN SANTOS HAIR, you’ll play a key role in helping our clients look and feel their best. Your responsibilities will include: - Providing a variety of hairstyling services, including cutting, coloring, and treatments. - Consulting with clients to understand their needs and preferences. - Staying up-to-date on the latest trends and techniques in hair design. - Maintaining a clean and organized workstation. - Building lasting relationships with clients through excellent customer service. What We’re Looking For We’re seeking a hairstylist with: - At least 1 year of experience in the industry. - A strong passion for hairstyling and a creative eye for detail. - Excellent communication and interpersonal skills. - A commitment to providing outstanding client experiences. - A valid cosmetology license (if required by state regulations). Why Join Us? While we currently do not offer additional benefits, we provide a professional and friendly environment where your talent and creativity can flourish. At ATELIE ERYN SANTOS HAIR, you’ll have the opportunity to work with a supportive team that values your skills and contributions. Our Culture We believe in creating a positive and collaborative workplace where every team member feels valued. At ATELIE ERYN SANTOS HAIR, we celebrate individuality and creativity, and we’re committed to delivering exceptional service to our clients while fostering a fun and professional environment for our staff. Ready to Apply? If you’re ready to bring your hairstyling expertise to ATELIE ERYN SANTOS HAIR, we’d love to hear from you! Submit your application today and take the next step in your hairstyling career. Let’s create beauty together! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

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  • Hairdresser
    Hairdresser
    il y a 14 jours
    Temps plein
    Cliffside Park

    Join our vibrant team as a professional Hairdresser, where your creativity and expertise will transform clients’ looks and boost their confidence! In this energetic role, you'll deliver exceptional hair styling, coloring, and grooming services while providing a welcoming and memorable experience. Whether you're passionate about the latest trends in hair extensions, mastering the art of balayage, or perfecting classic cuts, this position offers endless opportunities to showcase your skills and grow within a dynamic salon environment. We believe in fostering a positive atmosphere where your talent shines and clients leave feeling fabulous! Perform a variety of hair services including cuts, color treatments, styling, and specialized techniques such as hair extensions, eyelash extensions, and hair threading Consult with clients to understand their desired look and recommend suitable styles or treatments based on their hair type and preferences Maintain high standards of sanitation and hygiene by adhering to salon sanitation protocols and using sterilized tools like straight razors and scissors Manage appointment schedules efficiently using salon software such as MINDBODY to optimize client flow and minimize wait times Upsell retail products related to hair care, makeup application, nail care, and other beauty services to enhance client satisfaction and salon revenue Assist with front desk duties including greeting clients, check-in/check-out processes, and answering customer inquiries with excellent communication skills Mentor junior staff or apprentices to develop their technical skills in hair styling, barbering, or retail sales Keep up-to-date with current trends in color theory, haircutting techniques, and beauty industry innovations to provide cutting-edge services Valid cosmetology or barbering license with comprehensive knowledge of sanitation practices Proven experience in hair styling, coloring, and grooming techniques including hair extensions and eyelash extensions Familiarity with salon management software such as MINDBODY for scheduling and client records Strong communication skills to effectively understand client needs and provide personalized recommendations Ability to perform diverse services like makeup application, nail care, and hair threading with precision Knowledge of retail math for upselling products confidently without overselling or pressuring clients Demonstrated ability to work efficiently in a fast-paced environment while maintaining high standards of customer service Passion for continuous learning about new trends in hair styling, color theory, and beauty treatments Embark on a rewarding career where your artistry makes a difference! We’re dedicated to supporting your professional growth through ongoing mentoring opportunities, skill development workshops, and a lively team environment that celebrates creativity. Join us today to help clients look their best while advancing your expertise in the exciting world of beauty! Pay: $22.04 per hour Work Location: In person

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  • Bartender and Waiter/Waitress
    Bartender and Waiter/Waitress
    il y a 2 mois
    $50000–$100000 par an
    Temps plein
    Midtown West, Manhattan

    About Marketsheer: Marketsheer is a fast-growing, dynamic company focused on delivering top-tier experiences to clients and customers alike. We believe in combining excellence with hospitality, creating an environment where guests feel welcomed, valued, and genuinely taken care of — while creating opportunities for our team members to grow and thrive. Are you a spirited individual with a passion for hospitality, a talent for mixology or food service, and a commitment to creating unforgettable guest experiences? We're looking for dynamic and skilled Bartenders and Servers to join our team and elevate every moment at our establishment. If you're outgoing, service-driven, and thrive in a fast-paced environment, we want to hear from you. Bartender Responsibilities: • Mixology Mastery: Craft a variety of classic and creative cocktails, ensuring every drink is beautifully presented and expertly made., • Guest Interaction: Engage guests with friendly conversation, take drink orders, and offer personalized recommendations., • Bar Operations: Maintain a clean and organized bar, restock supplies, and ensure all equipment is sanitized and functional., • Promotions & Sales: Actively promote daily specials, events, and seasonal cocktails to maximize guest enjoyment and drive revenue., • Cash Handling: Manage tabs, process payments accurately, and handle transactions responsibly., • Collaboration: Work closely with servers, kitchen staff, and management to ensure smooth service., • Regulatory Compliance: Follow all alcohol service laws and safety policies to promote a responsible drinking environment. Server Responsibilities: • Guest Service Excellence: Greet customers warmly, take accurate food and beverage orders, and ensure timely delivery., • Menu Knowledge: Understand menu offerings, ingredients, and preparation styles to confidently answer questions and upsell when appropriate., • Order Coordination: Collaborate with the kitchen and bar teams to ensure order accuracy and efficient service., • Table Management: Monitor tables for guest satisfaction, refill drinks, clear dishes, and address needs proactively., • Cleanliness & Sanitation: Maintain a clean dining area, follow hygiene protocols, and ensure all health regulations are upheld., • Cash & POS Handling: Accurately handle bills, payments, and record-keeping using POS systems. Qualifications (Applicable to Both Roles): • Experience: Minimum 2–5 years of experience in a similar role; bartenders must have prior experience in high-volume bar settings., • Skills: Strong interpersonal skills, multitasking abilities, and a passion for delivering top-notch customer service., • Knowledge: Familiarity with drink recipes, food pairings, current hospitality trends, and safety standards., • Work Ethic: Reliable, punctual, team-oriented, and able to maintain professionalism in a fast-paced environment., • Availability: Flexible to work evenings, weekends, and holidays. Why Join Us? • A vibrant and supportive work culture, • Opportunities to grow within a dynamic hospitality team., • Be part of a place where your energy, skills, and personality will shine.

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