Service Technician/Field Supervisor
hace 1 mes
Farmingdale
Job DescriptionBenefits: • 401(k), • Company parties, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Job Description: America's Largest Exterior Home Remodeling Company is growing! Window World of Long Island is currently seeking a skilled and customer-focused Service Technician/Field Supervisor to join our family. At Window World of Long Island, we provide premium products, professional installations, and honest pricing. Our Service Technicians play a critical role in ensuring customer satisfaction by performing service work, warranty repairs, adjustments, and troubleshooting for windows, doors, siding, roofing, and other exterior home improvement products. We have a beautiful showroom located on Hempstead Turnpike in Farmingdale where customers can come in to see our products and meet our team six days a week. Come work for a company that has won Best of Long Island for 14 years in a row! We Offer: • Competitive pay based on experience and skill level., • Comprehensive paid training and ongoing professional development., • Stable, full-time employment with year-round work., • Exciting advancement opportunities to grow your career., • Company vehicle or vehicle allowance (if applicable)., • Company-provided tools and equipment (where applicable)., • Supportive management team committed to your success.Responsibilities:, • Travel to customer homes to perform service, warranty, and repair work on windows, doors, siding, roofing, and related exterior products., • Diagnose and resolve product, installation, and performance-related issues., • Perform adjustments, repairs, replacements, and touch-up work as needed., • Maintain a professional appearance and provide exceptional customer service during every interaction., • Clearly communicate findings, solutions, and recommendations to homeowners., • Document service calls, completed work, and materials used., • Work closely with installation, production, and customer service teams to ensure customer satisfaction., • Maintain company tools, equipment, and vehicles in a clean and organized manner., • Follow all company safety procedures and guidelines., • Participate in ongoing product and technical training.Qualifications:, • Experience in residential construction, carpentry, window and door installation, siding, roofing, or related trades preferred., • Strong troubleshooting and problem-solving skills., • Ability to work independently and manage daily service appointments., • Excellent communication and customer service skills., • Ability to lift at least 50 pounds., • Comfortable using ladders and working outdoors in varying weather conditions., • Valid driver's license with a clean driving record., • Reliable, punctual, and detail-oriented., • Basic measuring and math skills., • Willingness to learn and grow with the company.Company Overview: Window World is the largest exterior remodeler in the United States, providing homeowners with energy-efficient windows, doors, siding, roofing, and other exterior remodeling solutions. Our products are backed by industry-leading warranties, and our team is committed to delivering exceptional workmanship and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices. If you take pride in your craftsmanship, enjoy helping customers, and want to be part of a growing company with a strong reputation, we'd love to hear from you.