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Epic Inpatient Orders Analyst This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island. The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of Epic Inpatient Orders applications. Perform basic analysis of the daily use and administration of assigned IT system(s). Work closely with Operational counterparts to ensure delivery of expected outcomes. Provide expert and creative solutions to end-user requirements and problems. Test and troubleshoot existing and proposed assigned system(s). Generate reports as requested, including writing specifications for custom reports. Provide support and troubleshooting to end users. Document end-user issues and recommend steps to prevent recurrences. Work collaboratively with other EPIC applications and the Training Team to provide positive outcomes for our end users. Education: • Bachelor’s degree preferred, or equivalent experience. Experience: • Requires at least 1+ years of related experience:, • EPIC Inpatient Orders proficiency/certification required, • Clinical lab experience and/or knowledge of EPIC build associated w/3rd party Lab vendors (SoftLab, Quest, LabCorp, Sunrise, etc.) preferred, • Experience w/HOD’s a + Knowledge and Skills: • Possess clinical application knowledge and experience, • Positive attitude, detail oriented, self-motivated, critical thinker, • Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base, • Basic presentation skills, • Ability to interact and develop relationships with intra-departmental teams, • Effectively communicate in both oral and written form to a widely diverse audience, • Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies, • Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), • Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight, • Excellent customer service skills, • Ability to multi-task effectively in a rapidly changing environment

WINDOWS SYSTEMS ENGINEER Summary: We are seeking an IT professional, a dedicated Windows Systems Engineer in a fast-paced environment. The candidate will be responsible for supporting our Infrastructure team with managing, maintaining, monitoring, installing, and configuring various types of systems and applications as well as participating in the patch management process. Responsibilities: • Image management, developing, updating, and deploying Windows images using Microsoft tools such as DISM and WDS, • Maintain and upgrade Windows Client/Server Operating Systems, • Assess, plan, and execute scheduled Windows Patches and Application updates, • Automate and schedule software installation and configuration, • Monitor and remediate vulnerable assets by working with IT Security personnel, • Track IT Tickets and assist end-users with issues, • Provide levels 1, 2, & 3 technical support to end-users and other IT team members, • Create technical documentation for new procedures and setups, • Audit hardware and software information from different systems, • Configure Windows OS and application settings, registry, and security, • Troubleshoot and setup various hardware, printer, application, and networking devices, • Deploy various software and configuration using RMM solution, • Create and run different types of system reports when required Qualifications: • At least 3 years of experience in Windows Client/Server management and administration, • Knowledge and experience with VMWare (ESXi/vSphere/vCenter), • Experienced with Microsoft Office (Word, Excel, Outlook), • Great troubleshooting skills, • Good Organizational and communication skills, • Knowledge of IT Ticketing Systems, • Knowledge of Windows Deployment, images, and automation (WDS, SysPrep, WIMs, DISM, PXE), • Experienced with RMM solutions and Remote Control, • Troubleshoot networking issues with DNS, DHCP, Routing, VLAN, VPN, Firewall, etc…, • Basic understanding of general scripting and automation (Batch, PowerShell, VBScript), • Experience with Security practices and protocols such as domain/network permissions, least privilege access, elevated access, AV, • Experience with Windows security updates and patch management, • Familiarity with change control/management process Good to have/Desired: • Familiarity with IBM/HCL BigFix software suite, • Active Directory user and computer management skills, • Familiarity with Sophos Central suite would be plus, • Familiarity with Rapid7 vulnerability management, • Familiarity with Imprivata OneSign suite (SSO, EPCS, PAM, etc.) would be a plus, • Familiarity with ManageEngine suite of products would be a plus, • Basic understating of Citrix products and technologies such Workspace, Virtual Apps, NetScaler and StoreFront would be a plus

Job Title: Epic Project Manager Position Type: Contract through the end of July, with a planned 6-month extension Location: 100% Remote (Preference for candidates on the East Coast; otherwise, candidates must be able to work EST hours) Position Summary One of our clients seeking an experienced Epic Project Manager with strong expertise in OnBase (Hyland) to lead and deliver complex healthcare IT initiatives. This role is responsible for managing end-to-end project lifecycles involving Epic systems particularly integrations with enterprise content management (ECM) platforms like OnBase ensuring projects are delivered on time, within scope, and aligned with organizational goals. The ideal candidate combines deep healthcare application knowledge, proven project leadership, and hands-on experience integrating Epic workflows with OnBase solutions. Key Responsibilities • Lead and manage Epic-related projects, including implementations, optimizations, upgrades, and integrations., • Oversee OnBase (Hyland) integration efforts with Epic applications (e.g., document management workflows, scanning, indexing, and retrieval)., • Develop comprehensive project plans, timelines, budgets, and resource allocations., • Coordinate cross-functional teams including clinical, operational, IT, and vendor partners., • Drive stakeholder engagement, ensuring alignment and clear communication across all levels., • Identify, assess, and mitigate project risks and issues., • Ensure adherence to PMO standards, governance, and best practices., • Facilitate change management activities, training, and user adoption strategies., • Monitor project progress and provide regular status reporting to leadership., • Support system testing (unit, integrated, UAT) and ensure quality deliverables., • Ensure compliance with HIPAA and healthcare regulatory standards. Required Qualifications • 5+ years of project management experience, including healthcare IT projects., • Demonstrated experience managing Epic implementations or optimization projects., • Strong hands-on or functional knowledge of OnBase (Hyland ECM)., • Proven experience with system integrations between Epic and OnBase., • PMP or equivalent project management certification preferred., • Strong familiarity with project management methodologies (Waterfall, Agile, or hybrid)., • Excellent leadership, communication, and stakeholder management skills. Preferred Qualifications • Experience working in hospital systems, health systems, or large provider organizations., • Knowledge of interface engines (e.g., HL7, FHIR) and document workflows., • Experience with workflow automation, document capture, and imaging systems. Key Competencies • Strategic thinking and problem-solving, • Strong organizational and time management skills, • Ability to manage multiple projects simultaneously, • Technical aptitude with healthcare systems, • Conflict resolution and decision-making, • Attention to detail and quality assurance

Job Summary: Epic HIM Systems Analyst - coordinate Informatics Dept. systems development, implementation, and training. Serve as an advisory resource for management personnel and end users to effectively utilize the Hospital’s clinical information systems. Act as a liaison between the end users, ancillary departments, Informatics and Information Technology to address interdepartmental and Epic system needs. Core Responsibilities: Assure the maintenance and support of Hospital Information Systems application software, including user-requested modifications and enhancements. Monitor information systems usage and perform activities to enhance usage and user satisfaction. Collaborate with end users to assist with process flow issues, functionality questions, and to generally promote end user satisfaction. Analyze reported systems issues and take appropriate actions to resolution. Develop, test and coordinate the efforts to build tables, files and directories required by the systems. Coordinate installation of hardware, vendor service, and training in accordance with executed contracts and work plans. Participate in the detailed specification development and testing of interfaces—work closely with the integration team. Assist in the development of customized user documentation as needed. Assist Management Personnel with the planning, selection, and implementation of clinical information systems. Monitor and access the progress of clinical systems implementation from Hospital’s perspective. Coordinate report request between end users and reporting team. Research problems and forward the results to vendor for solutions and corrections. Participate in systems coordination efforts between Jamaica and Flushing hospital Enhance professional growth and development through in-service meetings, educational programs, training sessions, etc. As Lead, foster team growth, transfer knowledge, and encourage policy compliance. Provide timely status reports Perform other related duties when called upon by the Informatics Dept and immediate supervisor. Required Education: BS Degree Required Skills and/or Experience: Good Written/Oral Communication Skills Good Interpersonal Skills Strong Project Management Skills Good Leadership Skills Strong Knowledge of the Clinical/Hospital Environment Strong Problem Solving and Analytical Skills WORK LOCATION: Hicksville, NY WORK SCHEDULE: Hybrid with 2 remote days after 90 days from start date SALARY RANGE: $75K – $120K

Job Description Kenstan Lock Company is a leading designer and manufacturer of highly engineered locking systems for the retail, government, and medical industries. We are seeking a highly technical and strategic Director of Product Management to lead the development and evolution of our next generation of connected security and access-control products. This role is not just about managing a roadmap or shipping features, it is about owning products through their full lifecycle — from market discovery and product strategy, through development, launch, adoption, and long-term commercial success. The ideal candidate brings deep experience managing technical products that combine hardware and software components, such as IoT devices, connected systems, embedded technology, access control, smart devices, or industrial technology platforms. You should be equally comfortable discussing firmware constraints with engineers, software architectures and integration with high-value customers, and business strategy with executive leadership. This is a hands-on leadership role for someone who thrives in ambiguity, drives clarity across cross-functional teams, and takes accountability for outcomes. You will work closely with customers, engineering, operations, sales, and executive leadership to translate real-world problems into scalable, technically sound product solutions that deliver measurable business impact. Responsibilities Product Strategy and Ownership • Own and drive the product vision, roadmap, and lifecycle for connected hardware/software product lines., • Identify market opportunities, customer pain points, and competitive gaps to shape product strategy and investment priorities., • Lead products through the full lifecycle: discovery, validation, development, launch, adoption, scaling, and profitability., • Define and monitor KPIs related to product adoption, operational performance, customer satisfaction, and business impact., • Balance customer needs, technical feasibility, operational realities, and commercial priorities in decision-making. Customer Discovery and Market Validation • Conduct customer interviews, participate in site visits, and manage ongoing engagement to deeply understand customer strategic needs, user workflows and operational challenges., • Identify high-value use cases and product opportunities where technology can create meaningful differentiation., • Validate concepts quickly using prototypes, pilots, proof-of-concepts, and iterative feedback loops., • Translate customer and field insights into actionable product direction and prioritized development initiatives. Technical Product Leadership • Partner closely with hardware, firmware, software, and systems engineering teams to define and deliver integrated product solutions., • Develop detailed product requirements, technical specifications, user stories, workflows, and acceptance criteria., • Drive alignment between hardware and software development timelines, dependencies, and release planning., • Understand and evaluate technical tradeoffs related to embedded systems, cloud connectivity, integrations, security, reliability, and manufacturability., • Help guide architectural and platform decisions that support scalability and long-term product evolution. Cross-Functional Leadership • Collaborate with Engineering, Operations, Sales, Marketing, Customer Success, and Leadership to ensure successful product delivery and adoption., • Support go-to-market planning, product positioning, customer rollout strategies, and training initiatives., • Communicate clearly and effectively with executive leadership on product strategy, risks, timelines, insights, and recommendations., • Act as the connective tissue between technical teams and business stakeholders. Accountability and Execution • Take full ownership of product outcomes, not just process execution., • Drive initiatives forward in environments where requirements may be evolving or incomplete., • Push through obstacles, resolve ambiguity, and drive teams toward clear conclusions and measurable results., • Make evidence-based recommendations on product investment, prioritization, enhancement, or sunset decisions. Qualifications • 7+ years of product management experience, with significant experience leading technical products that combine hardware and software., • Experience with connected devices, IoT systems, access control, embedded systems, industrial technology, smart devices, or related technical product environments., • Strong technical fluency and ability to work effectively with hardware, firmware, software, and systems engineering teams., • Demonstrated success leading products from concept through commercialization and long-term growth., • Experience conducting customer discovery and translating insights into actionable product strategies and requirements., • Strong understanding of agile product development methodologies and cross-functional execution., • Excellent communication and leadership skills, with the ability to influence both technical and non-technical stakeholders., • Analytical and data-driven mindset with experience defining and tracking product success metrics., • Bachelor’s degree in Engineering, Computer Science, Business, or a related field preferred. Preferred Qualifications • Experience in physical security, access control, hospitality technology, IoT, or operational technology environments., • Familiarity with cloud-connected platforms, mobile applications, APIs, wireless communication protocols, or device management systems., • Experience managing products with both recurring software revenue and physical hardware components., • MBA or advanced technical degree is a plus.

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products and nutrition services for patients nationwide. Our evidence-based approach brings together the best of the clinical, culinary, and technology worlds to help people eat better, feel better, and live better one meal at a time. By joining Epicured’s Technology team, you’ll play a critical role in helping scale systems, workflows, and tools that support operations, healthcare programs, and enterprise partnerships across the organization. Role Overview Epicured is seeking a Project Manager / Business Analyst to partner with business stakeholders and the IT team to translate operational needs into well-defined projects, requirements, and execution plans. Reporting to the CTO, this role will support cross-functional initiatives by managing timelines, documentation, and communication while helping Epicured scale its technology and operational infrastructure. This position is ideal for someone who is highly organized, detail-oriented, and comfortable operating at the intersection of business, operations, and technology. Key Responsibilities Facilitate regular project updates, walkthroughs, and alignment sessions with business owners and stakeholders. Manage and mentor one direct report within the Project Management team. Serve as a central point of coordination for communication and requests across the IT team. Partner with business users to deeply understand workflows, pain points, and operational processes. Translate business needs into clear functional and technical requirements. Recommend and implement tools to manage workflows as Epicured scales (project management, timeline, and feature-tracking tools). Manage project timelines, dependencies, risks, and deliverables across multiple initiatives. Coordinate across technology, operations, and external partners to ensure alignment and execution. Support user acceptance testing (UAT), rollout planning, and post-launch follow-ups. Maintain clear, organized project documentation and communication artifacts. Qualifications 4+ years of experience in project management, business analysis, or hybrid PM/BA roles. Strong familiarity with project management software, including Jira and other ticketing or workflow tools. Experience working within software development lifecycles. Proven ability to work effectively with both technical teams and business stakeholders. Excellent written and verbal communication skills; strong documentation discipline. Exceptional attention to detail and ability to manage multiple priorities simultaneously. Comfortable working in a fast-paced, evolving environment. Willingness to be partially on-site in Glen Cove, NY. Preferred Qualifications Experience within the healthcare industry or regulated environments. Familiarity with operational systems, enterprise platforms, or data-driven workflows. Background supporting cross-functional teams in scaling organizations. Compensation & Benefits Salary Range: $80,000–$90,000 annually, commensurate with experience Benefits include: 401(k) Health, Dental, and Vision insurance Unlimited Paid Time Off (PTO) Opportunity to grow within Epicured’s Technology and Operations leadership track Equal Employment Opportunity Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law.

Job DescriptionMinimum Requirements: • 10+ years of experience implementing and supporting PeopleSoft Human Capital Management (HCM)., • Hands-on experience with PeopleSoft HCM 9.1 and 9.2., • Strong knowledge of PHIRE version control and JIRA ticketing systems., • 5+ years of solid experience implementing and supporting User Profiles, Roles, Permission Lists, Row-Level Security, Dynamic Security, Structure & Content, Application Security, Project Security, Department Tree Security, PeopleTools Security, Process Group Security, Query Security, and User Preferences., • Experience configuring, recommending, and fixing security definitions based on defined user access requirements., • Experience configuring and maintaining complex Time & Labor and Absence Management security., • Experience configuring and maintaining different levels of security for HR, Payroll, and Benefits modules., • Experience maintaining and defining PeopleSoft 9.2 Fluid security., • Experience migrating projects and security elements/objects across multiple environments., • Good knowledge of Oracle 19c or later database versions., • Bachelors degree in Information Systems, Business, or a related field, or 5+ years of relevant experience in a corporate IT environment., • Excellent technical documentation and customer service skills., • Strong team contributor, self-motivated, business-oriented, and able to lead initiatives end-to-end. Flexible work from home options available.

Job DescriptionFor almost 30 years, PrestigePEO has partnered with brokers and business owners to deliver comprehensive workforce solutions that simplify HR, control costs, and support employee success. As a full-service Professional Employer Organization (PEO), we provide integrated HR services, employee benefits, payroll administration, workers' compensation, compliance guidance, retirement solutions, and advanced HR technology through our co-employment model. This approach gives businesses access to large group purchasing power, experienced HR expertise, and scalable infrastructure typically reserved for larger organizations. Working alongside broker partners, PrestigePEO helps businesses build stronger teams, remain compliant in complex regulatory environments, and focus on sustainable growth. The Benefits Process & Training Specialist supports the Benefits Department by enhancing operational efficiency, strengthening process documentation, and ensuring consistent, high-quality service delivery across the Benefits department. This role is responsible for identifying, documenting and optimizing workflows, developing and maintaining SOPs and training materials, and supporting compliance and audit readiness. Serving as a key partner to Benefits leadership, this position ensures that all processes are accurate, standardized, and aligned with organizational goals while assisting with new-hire onboarding and maintaining centralized knowledge resources.Process Optimization & Continuous Improvement • Partner with the Director/VP of Benefits to identify operational gaps, inefficiencies, bottlenecks, risks, data integrity issues, and opportunities for standardization, automation, and workflow streamlining., • Provide continual review of existing benefits process documentation and workflows to assess accuracy, efficiency, and alignment with industry best practices., • Assist with internal/external audits, data requests, and cross-functional projects assigned by the Director/VP of Benefits., • Maintain structured logs of findings, recommendations, and process improvement requests to support informed leadership decision-making., • Support the design and development of new or improved workflows and submit recommendations for review/approval by the Director of Benefits., • Maintain strict confidentiality of all employee, organizational, and process-related information until formally approved for release.Training & SOP Management, • Create, maintain and communicate comprehensive process documentation, SOPs, and training materials for both existing processes and newly developed workflows, distributing updates only after leadership approval., • Draft clear, user-friendly documentation for new tools, system enhancements, and process changes to support employee adoption and communicate when approved., • Ensure all training materials, SOPs, and process documents are current, version-controlled, and centrally stored for easy access., • Collaborate with Benefits leadership and SMEs to validate accuracy of content and ensure alignment with organizational standards., • Partner with Benefits leadership to develop, refine, and maintain SOPs, workflows, and reference guides, ensuring all updates are tested and approved by the Director of Benefits before implementation., • Serve as a liaison for new-hire onboarding, introducing employees to the Prestige LMS, reviewing required training, and guiding them through course access and completion., • Serve as the primary liaison to the outsourcing team, ensuring alignment with processing requirements and adherence to SOPs; document and update SOPs as needed., • Use the established training curriculum to create and manage tailored onboarding agendas, ensuring required courses are scheduled, tracked, and completed on time., • Maintain organized, centralized storage of departmental knowledge, SOPs, and workflows for team and cross-functional use., • Perform additional duties and special projects assigned in support of the Benefits department and organizational goalsCompliance & Benefits Service Excellence, • Support audits, compliance reviews, and regulatory documentation as needed., • Document benefits processes, workflows, and procedural timelines to ensure all information is accurate, up-to-date, and stored in a centralized, audit-ready location.Qualifications, • 3+ years of experience in benefits administration, process improvement, or operations management; PEO or HR services experience preferred., • Strong understanding of benefits compliance requirements and eligibility rules., • Demonstrated experience creating SOPs, training materials, and process documentation., • High proficiency in Microsoft Excel and experience with HRIS, CRM, or benefits platforms (e.g., PrismHR, Salesforce, ADP)., • Exceptional attention to detail with a commitment to data accuracy and workflow efficiency., • Strong communication, organizational, and project management skills with the ability to manage multiple priorities.Core Competencies, • Process-Oriented Thinking, • Problem Solving & Critical Thinking, • Collaboration & Teamwork, • Accountability & Follow-Through, • Adaptability to Change, • Quality FocusedThis role is hybrid - 3 days in the office Salary up to 85K based on experience Powered by JazzHR 9JcfBBb2Gb

Job Description???? Nassau CandyProduct Manager, Business Applications ???? Location: Hicksville, NY (Hybrid or Onsite Preferred) ???? Department: Business Systems ???? Reports To: Director, Business Applications ???? About Nassau Candy Nassau Candy is a premier manufacturer, importer, and distributor of specialty confections, fine foods, and promotional products. As we continue to scale, we are investing in modern business systems to drive efficiency, visibility, and growth across our manufacturing, distribution, and promotional business lines. ???? Position Summary We are seeking an experienced Product Manager, Business Applications to lead a strategic ERP transformation to NetSuite in partnership with a third-party implementation firm. This role serves as the critical bridge between business and technology—focusing not just on delivery, but on defining what to build and why. You will drive prioritization, user experience, and long-term platform evolution to support scalable operations across the organization. ???? Key Responsibilities???? Product Strategy & Vision Define and own the NetSuite product vision aligned to company growth strategy Develop and maintain a multi-phase product roadmap (implementation + post-go-live) Identify opportunities to standardize, simplify, and digitize processes Balance short-term delivery with long-term scalability ???? Backlog Management & Prioritization Own and manage the NetSuite product backlog across key functions: Manufacturing (production, quality, lot/traceability) Distribution (inventory, warehousing, logistics) Promotional/Souvenir business (pricing, rebates, trade programs) Translate business needs into user stories, acceptance criteria, and success metrics Prioritize features based on business value, ROI, and operational impact Make trade-off decisions between customization and standard functionality ???? Business & User Engagement Partner with stakeholders across Finance, Supply Chain, Operations, and Sales Lead discovery sessions, workshops, and user interviews Act as the voice of the user to ensure intuitive and effective solutions Drive alignment on process changes and system capabilities ????️ Collaboration with Delivery Teams Work closely with: Internal IT and engineering teams External NetSuite implementation partners Participate in solution design sessions Validate proposed solutions and ensure requirements are clearly understood Accept or reject deliverables based on defined criteria ???? Data, Reporting & Insights Define KPIs and success metrics for NetSuite capabilities Ensure dashboards and reporting support decision-making Drive data consistency and governance across business units Leverage analytics to identify continuous improvement opportunities ???? Change Management & Adoption Champion adoption of new processes and system capabilities Partner on training strategy and materials Ensure business readiness for releases Gather post-launch feedback and drive continuous improvement ???? Post-Go-Live Product Ownership Transition from implementation to ongoing product ownership Manage release cycles, enhancements, and optimization initiatives Build internal expertise to reduce reliance on external partners Drive innovation leveraging NetSuite and its ecosystem ✅ Required Qualifications Bachelor’s degree in Business, Supply Chain, IT, or related field 5–8+ years of experience in Product Management, Business Systems, or ERP leadership Hands-on experience with NetSuite or similar ERP platforms Strong understanding of Food & Beverage operations: Manufacturing (batch production, quality, lot tracking) Distribution and supply chain operations Trade promotions, pricing, and rebates Experience writing user stories, managing backlogs, and working in Agile environments ⭐ Preferred Qualifications NetSuite certifications (SuiteFoundation, ERP Consultant) Experience working with implementation partners or system integrators Familiarity with integrations (WMS, EDI, CRM, 3PL, payment gateways, shipping systems) Experience in multi-entity or global ERP environments ???? Key Competencies Strong product mindset (customer-centric and value-driven) Ability to translate complex business needs into scalable solutions Influence stakeholders without direct authority Data-driven decision-making Clear communication and storytelling Comfort operating in ambiguity during transformation ???? Success Metrics Adoption and satisfaction of NetSuite across business units Measurable improvements in operational efficiency Reduction in manual processes and workarounds Delivery of high-impact features aligned to roadmap Strong backlog health and predictable release execution ???? Ideal Candidate A strategic, hands-on Product Manager who thrives in transformation environments—someone who can bridge business and technology, drive clarity in ambiguity, and build scalable systems that support long-term growth at Nassau Candy.

Job DescriptionDescription: As a Banking Systems Application Manager, you will be responsible for managing key banking applications including the development, configuration and implementation of digital products/systems. This role involves both self-production tasks and the management of a team of System Application Analysts. You will work closely with various stakeholders, including business lines, operations, IT, and other cross-functional teams, to drive the creation and deployment of innovative solutions that enhance business value, internal and external client experience and operational efficiency. About Servbank Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank. Principal Responsibilities: • Management of key banking applications, including but not limited to Deposit and Loan Core operating system, item processing systems, treasury management applications (including online banking, remote deposit, positive pay) and other banking systems., • Partner with business lines to determine their needs and identify, recommend, and configure solutions to improve processes and functionality related to internal applications, • Develop and write business and functional requirements for application changes, • Maintain comprehensive documentation of system configurations, procedures, and changes., • Manage, setup, configure the system along with documenting specific application configurations and business-as-usual (BAU) system changes, • Organize and oversee team testing methodology for test scripts and ensure comprehensive full-cycle testing, • Identify risks to the bank and its customers, and work with business partners to mitigate and eliminate these risks, • Assist in defining product vision, roadmap, and growth opportunities, and communicate with stakeholders throughout the project, • Create process documentation, project content, and inputs into project deliverables, assist with training for end-users and provide ongoing support for the banking systems, • Advocate for and socialize project deliverables with key stakeholders, • Support planning and facilitation of business working sessions, resulting in changes to the product backlog, • Participate, facilitate, or lead multiple aspects of technology and process delivery, including analysis, requirements, design, testing, training, release management, and support, • Conduct working sessions with extended field team members and subject matter experts to address gaps and open items in product creation, • Perform user testing sessions and recommend product improvements, • Facilitate proof-of-concept and pilot activities to validate solutions and benefits, • Align business and IT stakeholders on product functions and objectives through clear and concise communication, • Conduct regular performance evaluations to assess individual and team achievements, provide constructive feedback, and identify areas for improvement to enhance overall productivity., • Oversee and coordinate team responsibilities to ensure efficient workflow and achievement of project goals.Requirements:, • Bachelor's degree in Business, Information Technology, or a related field., • Proficiency in data migration, data cleansing, and data integration techniques., • Proven experience as a Business Systems Administrator or similar role in the banking industry., • Strong understanding of banking regulations, compliance, banking operations and digital product development., • Excellent analytical, problem-solving, project management skills, with the ability to troubleshoot complex technical issues., • Ability to communicate effectively with both technical and non-technical stakeholders., • Proficiency in business analysis tools and methodologies., • Ability to take initiative and prioritize tasks; good time-management, problem-prevention, problem-solving, and analytical skills., • Preferred experience with FISERV banking solutions, FISERV DNA Core, Commercial Center, SCO., • Recommended experience with banking acquisitions, data mapping and system integration. EEO Statement: We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionSenior Managed Services Engineer (L2/L3) – Enterprise MSP Location: Remote / Hybrid (EST business hours) Job Type: Full‑time Company: LincolnIT Job Summary LincolnIT is seeking a Senior Managed Services Engineer (L2/L3) to support a large, enterprise‑scale managed services engagement delivered under a hybrid MSP/MSO model. This role is dedicated to a single client environment and is responsible for day‑to‑day operational execution across infrastructure, cloud, identity, Microsoft 365, endpoint operations, and data protection. This position is ideal for an experienced MSP engineer who values ownership, stability, and disciplined service delivery over ticket churn or ad‑hoc project work. Key Responsibilities Infrastructure & Cloud Operations • Operate and support VMware and AWS environments, • Provision and decommission Windows and Linux servers, • Maintain OS build standards, capacity validation, and inventory accuracy, • Support Microsoft server platforms including SQL, RDS, and VDIPatch & Vulnerability Management, • Execute monthly OS patching for Windows and Linux servers, • Support emergency and zero‑day patching activities, • Perform patch validation, rollback, and post‑patch verification, • Remediate vulnerabilities aligned to CVSS severity and approved change windows, • Document remediation outcomes and approved exceptionsApplication Patch Support, • Coordinate patching with internal application owners and third‑party vendors, • Execute approved patch plans during maintenance windows, • Validate application functionality post‑patch, • Document dependencies, outcomes, and issuesBackup, Storage & Data Protection, • Administer enterprise backup and recovery platforms (e.g., Rubrik, Pure Storage, Dell PowerScale, Azure Files, M365 workloads), • Monitor backup jobs and remediate failures, • Perform file‑level, mailbox‑level, and VM‑level restores, • Support retention, compliance alignment, and restore testingIdentity & Access Management, • Administer Active Directory (users, groups, GPOs, OUs), • Execute access change requests and decommissioning activities, • Support Microsoft Entra ID user, role, and Conditional Access administration, • Maintain identity hygiene and lifecycle processesMicrosoft 365 Administration, • Administer Microsoft 365 tenant services, • Manage licensing and configuration settings, • Support Exchange Online and hybrid environments, • Perform mailbox provisioning, permissions management, and mail‑flow troubleshooting, • Execute litigation hold and retention administration (administrative tasks only)Endpoint Management & Security Operations, • Support endpoint patching and vulnerability remediation at scale, • Enforce CIS and approved security baselines, • Execute endpoint policy enforcement and failure remediation, • Support compliance and remediation reportingIncident, Request & Change Execution, • Respond to and resolve incidents across servers, endpoints, and Microsoft 365 (P1–P4), • Participate in a 24×7 on‑call rotation for Priority 1 incidents, • Execute approved changes in accordance with CAB and ITIL processes, • Coordinate escalations with vendors and internal specialist teams, • Contribute to root cause analysis and continuous service improvementHow This Role Operates, • Dedicated to a single enterprise client during business hours (staggered shifts), • Works within a governed MSP framework (SDM, SLAs, CAB), • Uses automation and tooling for repeatable operational tasks, • Supported by shared NOC, cloud, escalation, and specialist teamsRequired Qualifications, • 5+ years of experience in MSP or enterprise IT operations, • Strong Windows Server and Active Directory administration skills, • Hands‑on VMware experience; AWS operational experience preferred, • Microsoft 365 and Exchange Online administration experience, • Proven experience with patching, vulnerability remediation, and backups, • Familiarity with ITIL‑aligned incident, problem, and change management, • Experience supporting large‑scale environments (hundreds of servers, thousands of endpoints), • Strong documentation and operational disciplinePreferred Qualifications, • Healthcare or regulated‑industry experience, • Experience with Rubrik, Citrix, Pure Storage, or similar platforms, • Microsoft, VMware, or AWS certificationsWhat We Offer, • Enterprise‑grade environments and long‑term client engagements, • Clear scope, ownership, and accountability, • Mature MSP operating model with strong governance, • Support from shared specialist and escalation teams, • Competitive compensation and benefitsWhy LincolnIT At LincolnIT, we focus on operational excellence, clarity, and accountability. This role offers real ownership, stability, and the opportunity to work in a disciplined MSP model supporting enterprise clients — without chaos or ambiguity. Powered by JazzHR VfW8Q6G3wz

Job Description About API Accommodations Plus International (API) is the global leader in crew accommodation and travel logistics, powering over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global reach ensures that airline crews are rested, transported, and connected so global aviation runs on time. Position Overview: This role is responsible for gathering and documenting accounting business rules to support implementation of the API eInvoice product within client environments. It includes supporting the Implementation project team with fact-finding, client data (GL, cost and BU codes), process flows, and detailed requirements tied to ERP systems such as Oracle, SAP, Microsoft Dynamics, Sage, and NetSuite. These requirements inform product configuration and, at times, new feature development. The role is key to delivering financial operations, billing, and eInvoicing solutions across enterprise environments, bridging clients, finance, technology, and delivery teams to ensure successful implementation. The ideal candidate has experience in accounting or AP/AR, ERP systems, and client-facing implementations across the project lifecycle. Success in this Role • Delivers project milestones and client deliverables on time through effective planning, prioritization, and risk management across complex implementations., • Conducts strong discovery to deliver accurate, complete requirements, • Demonstrates strong, clear communication across clients and internal teams to ensure alignment What You'll Do Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Key Responsibilities • Lead requirements gathering sessions with clients and internal stakeholders to capture business, accounting, billing, and invoicing needs., • Define, analyze, and document business and functional requirements related to accounting systems and eInvoicing platforms., • Ensure requirements accurately reflect contractual terms, billing rules, and financial controls., • Maintain clear requirements traceability throughout design, build, test, and deployment phases, • Apply practical knowledge of accounts payable/receivable processes, invoicing cycles, and accounting methodologies., • Validate that system configurations align with contractual billing rules and financial governance requirements., • Conduct audits and detailed reviews of invoices to ensure accuracy, compliance, and adherence to contractual agreements., • Analyze reservations, supporting documentation, and invoice calculations using tools such as Excel., • Support implementation and integration of ERP and accounting systems in enterprise environments, including Oracle, SAP, Microsoft Dynamics, Sage, NetSuite, • Collaborate with technical teams to ensure accurate data flow between ERP, eInvoicing, and billing platforms., • Participate in API‑based eInvoicing product demonstrations for clients where required., • Apply understanding of the Software Development Lifecycle (SDLC) and exposure to Agile/Scrum methodologies., • Attend and contribute to project meetings and delivery checkpoints., • Execute assigned tasks in line with project schedules and proactively report risks, issues, or delays., • Operate comfortably in a client‑facing role, engaging with airline, rail, hospitality, or large corporate partners., • Manage vendor interactions related to invoicing, reconciliation, and payments., • Maintain strong, professional relationships while balancing client expectations and contractual obligations., • Deliver comprehensive training sessions to new client partners on billing and eInvoicing processes, as well as any refresher training and ongoing support to existing clients., • Extend hands‑on support during initial invoice submissions to ensure correct invoicing and timely payment receipt., • Support issue resolution through analysis, stakeholder coordination, and documentation. Key Competencies • Experience working on accounting or financial system projects, covering full project lifecycle., • Hands‑on experience in accounts payable/receivable or similar accounting environments., • Exposure to one or more ERP platforms: Oracle, SAP, Microsoft Dynamics, Sage, or NetSuite., • Strong experience gathering and documenting business and functional requirements, drafting user stories with immaculate details., • Proven ability to work in client‑facing roles within project or implementation teams., • Solid analytical skills with the ability to validate and reconcile financial data., • Proficiency in Excel and financial analysis tools. What You'll Bring Minimum Qualifications • 6+ years of experience with strong grounding in product ownership and product management principles, combined with a clear understanding of regional complexities across North American and European FinOps environments., • Experience working on accounting or financial system projects, covering full project lifecycle., • Hands‑on experience in accounts payable/receivable or similar accounting environments., • Strong experience gathering and documenting business and functional requirements, drafting user stories with immaculate details., • Proven ability to work in client‑facing roles within project or implementation teams., • Solid analytical skills with the ability to validate and reconcile financial data., • Proficiency in Excel and financial analysis tools., • Strong analytical background with demonstratable experience in business analysis and exposure to project management principles, • Strong execution focus, • Attention to detail and the ability to produce high quality work is a mandatory requirement, • Exceptional verbal and written communication skills in English, • An organized self-starter who can work proactively and independently, • Able to deliver quality results under strict deadlines and fast paced environment Preferred Qualifications • Exposure to one or more ERP platforms: Oracle, SAP, Microsoft Dynamics, Sage, or NetSuite., • 5 years’ experience in an Accounts Payable/Receivable role within Airline, Rail or large global corporate companies is preferred, • Spanish, French or Portuguese at a Business Level is advantageous to have but not required Education • Bachelor’s degree in Accounting & Finance Management, Financial Operations Management or Business Management (preferred not mandatory), • Industry recognized credentials (CBAP, CCBA, IIBA, PMI-PBA) in the Business Analysis fields are strongly preferred. Position Type and Expected Hours of Work This is a full-time position, Monday through Friday, during normal core business hours. Flexibility is required to support global customers, and occasional evening and weekend work may be required as job duties demand. Supervisory Responsibility None Travel Requirements Approximately 30-35% of travel is required. There is a need to be present for client kick-offs, status meetings etc., as well as for handovers. What’s In it for You • Join a growing company where core platform integrations are central to delivering impactful client and business outcomes, • Opportunity to build expertise across both operational and financial workflows, • Health, dental, and vision insurance, • Competitive 401(k) matching, • Paid Time Off Compensation Good faith annual salary range for this position is $100,000 to $120,000 USD and is commensurate with experience Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR KdXbVxmdAm

Job Description The Systems Engineer is the connective tissue between Allied Maker's teams and the tools they rely on: NetSuite, Autodesk Fusion, Wrike, the custom WMS, and the integrations that tie them together. This role goes beyond administration. The Systems Engineer is an integrator of design, planning, and operations, someone who understands how a fixture flows from design through shipping and builds systems that make that flow faster, cleaner, and more measurable. They refine workflows, build automations, and help leadership see team targets clearly. Key Responsibilities Platform Administration • Own day-to-day administration of NetSuite (items, BOMs, work orders, inventory, POs, reports, saved searches, roles), Autodesk Fusion / Fusion Manage, and Wrike, • Maintain user access, permissions, and licenses across platforms; manage onboarding/offboarding, • Ensure the custom WMS remains well-integrated with NetSuite and reflects physical operations accurately Integration & Automation • Build and maintain integrations between NetSuite, Fusion, Wrike, and the custom WMS, • Design automations (SuiteFlow/SuiteScript, Wrike automations, webhooks, scheduled jobs) to reduce manual handoffs, • Partner with Design, Manufacturing, and Operations to identify high-impact automation opportunities Workflow Design & Team Targets • Translate real-world workflow (design → engineering → vendor → receiving → finishing → assembly → ship) into system workflows and stage gates, • Build dashboards and reports that surface team targets, lead times, and bottlenecks, • Partner with department leads to refine status fields, definitions of done, and handoff protocols Reliability & Change Management • Document system configurations and changes; manage release processes for customizations, • Train teams on workflows and provide Tier-2 support for system issues, • Evaluate and implement new tools, modules, or integrationsRequired Qualifications, • Bachelor's degree in Systems Engineering, Industrial Engineering, Computer Science, or related field (or equivalent experience), • 3–5 years of experience administering and extending NetSuite in a manufacturing or inventory-driven environment, • Working knowledge of Autodesk Fusion / Fusion Manage and Wrike (or similar tools), • Proven ability to design workflows and build automations, • Familiarity with SQL, SuiteScript, or similar scripting tools, • Strong communication skills and ability to translate operational needs into system solutionsPreferred Qualifications, • NetSuite SuiteScript 2.x or Administrator certification, • Experience integrating a custom WMS with NetSuite, • Experience with iPaaS tools (Celigo, Workato, Boomi, Zapier), • Background in manufacturing or make-to-order environments, • Experience with BI tools (Looker, Tableau, Power BI)Compensation & Benefits, • Salary: $100,000 – $130,000 annually (based on experience), • Discretionary bonus, • Medical, dental, and vision insurance, • 401(k) with company match, • PTO, holidays, parental leave, • Employer-paid life and disability insurance, • Employee assistance program, • Safety shoe and eyewear allowance, • Employee discount on Allied Maker productsWork Environment & Physical Requirements, • On-site at the Glen Cove workshop, • Primarily office-based with frequent time on the shop floor, • Requires seated computer work with occasional light liftingAbout Allied Maker Allied Maker is an American design and manufacturing studio creating luxury-crafted lighting fixtures. Based in New York, each piece is made to order by a dedicated team of craftspeople, with a focus on authentic materials, refined form, and enduring quality. The studio operates at the intersection of design, engineering, and manufacturing. Ryden Rizzo leads product design and form. Lanette Rizzo leads design direction, production, and client strategy. Together, they set a standard where design integrity, engineering, and performance are inseparable. Allied Maker is widely specified by leading architects and designers and continues to expand its capabilities while maintaining a singular focus: deliver artisan-crafted, highly engineered, sophisticated yet simple lighting design solutions. Salary Range Annually$100,000—$130,000 USD

Job Description About the job Seeking an experienced Director of Product Management with a strong background in medical devices (spine) and product management to lead the product life cycle from concept and development to innovation of Class I, Class II and Class III medical devices. The ideal candidate will have expertise in understanding our customers and develop an intuition around our products to ensure exceptional experience from introduction to delivery of product. Proven leadership skills are essential as the role will also involve working with key stakeholders including cross functional leaders, KOL’s, clients and vendors both domestically and international to ensure the successful execution of product to our end user. Key Responsibilities: Product Strategy & Support • Identify and execute product strategy for the company’s full portfolio to ensure it aligns with business goals., • Contribute to the strategic direction while focusing on cutting-edge technologies and providing regular updates to key stakeholders and senior management., • Identify, develop and execute strategic marketing and business plans to ensure maximum outcome with the goal of continued optimization., • Collaborate with cross-functional teams to ensure we capitalize on all business opportunities. Market Research & Analysis • Analyze trends and conduct market research and competitive analysis including voice of customer programs from concept to product launch including feasibility assessment, clinical validation and commercialization., • Collaborate closely with surgeons, clinical specialists, and hospital procurement teams to collect feedback and identify new product opportunities and continuous improvement., • Build key metrics and KPIs to optimize marketing and business strategies., • Troubleshoot issues and ensure task completion by establishing priorities, validating solutions and reaching a conclusion with key stake holders including functional managers, team members and senior management. Business Development & Product Lifecycle Management • Lead in developing business cases and financial models to support new product programs and existing product enhancements., • Develop and execute comprehensive product and marketing strategies for the orthopedic/spinal portfolio., • Partner with R&D and manufacturing to define product specifications, prioritize features, and ensure timely and compliant product development., • Lead go-to-market strategy, including product positioning, pricing, catalog development, and promotional planning., • Partner with key leaders to ensure successful results with P&L including achieving targets around sales revenue, margin and operating income., • Manage budget forecasts for both business and financial decisions., • Monitor product performance and collect feedback from customers to identify areas of opportunity for continuous improvement., • Partner in post launch reviews and analyze performance against current metrics and KPI’s. Continuous Improvement • Maintain various performance dashboards including KPI’s., • Conduct regular analysis to identify areas for improvement including product enhancements., • Stay current on industry trends, best practices, competitors’ activities, technological advances, regulations to support the company’s business goals and portfolio. Qualifications: • Education: Bachelor’s degree in Business Administration, Marketing, Engineer, Life Sciences or similar field. MBA or similar advance degree preferred., • Minimum 7-10 years of experience mid to senior level marketing and/or product management – medical device (spine) industry required., • Experience in the product management of Class I, Class II and Class III medical devices (orthopedic industry a plus) with ability to be solution and results oriented., • Proven ability to influence without direct authority including experience in guiding key stakeholders, senior leadership and cross functional team members toward aligned goals., • Established success rate in testing and launching business processes and initiatives including validating workflow, successful implementations and measurable outcomes., • Strong analytical mindset with ability to interpret market data and customer feedback., • Excellent skills in presentation, communication, leadership, and problem-solving skills., • Computer Programs: MS Office Suite (Excel, Outlook, Word, PowerPoint), ERP Systems a plus., • Travel – minimum 50% both domestic and international to support clinical evaluations, attend conferences, and collaborate with doctors. Additional Skills: • Endoscopic Technologies: Experience with endoscopic instrument design, optics, and surgical tool integration, • Knowledge of regulatory requirements and clinical practice in medical device industry a plus., • Certifications: Lean Certification (Black Belt or Green Belt a plus) Salary range is $180,000 - $200,000/annual This position is full time, on-site and located in our headquarters in Baldwin, NY. An employment offer is based on the candidate's professional experience, specialty, skillset, education, geography, related licenses or certifications, and other business needs. The compensation range indicated does not include other forms of compensation or benefits. We value the diversity of our team and inspire creativity in our innovation. elliquence proudly provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local laws. We are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need any reasonable accommodation due to a disability for any part of the application process, please email hr@elliquence.com. Powered by JazzHR DUYGGuQCTR

Job Description We are looking for a Medical Analyst EPIC to join our team! This is for our Garden City location. An Epic Medical Analyst, also referred to as an Epic Analyst or Epic Clinical Analyst, is an IT professional in healthcare specializing in the Epic Electronic Health Record (EHR) system. Their primary responsibilities revolve around implementing, optimizing, maintaining, and supporting Epic modules to enhance patient care and streamline workflows within healthcare organizations. Responsibilities: • System Configuration and Maintenance:, • Configuring Epic systems, troubleshooting technical issues, and ensuring optimal system performance., • Business Analysis and Workflow Improvement:, • Analyzing current workflows, identifying areas for improvement, and implementing Epic solutions to enhance efficiency., • Collaborating with clinical and administrative teams to understand their needs and develop solutions within Epic., • User Training and Support:, • Providing training to users on how to effectively utilize Epic, offering ongoing support, and addressing user inquiries., • Documentation and Reporting:, • Creating and maintaining documentation, training materials, and user guides., • Utilizing Epic's reporting tools to extract and analyze data for decision-making and quality improvement purposes., • Collaboration and Communication:, • Working closely with clinical, IT, and administrative teams to ensure system requirements are met and to facilitate smooth implementation and ongoing support., • Testing and Quality Assurance:, • Conducting system testing, quality assurance, and ensuring system updates and patches are properly implemented., • Process Improvement: Participating in process improvement projects to enhance efficiency and accuracy. Qualifications: • Education: Bachelor’s degree in information technology, Information Systems, Healthcare Informatics, or an associate’s degree with equivalent work experience, • Experience: Minimum of 2-3 years of experience in supporting healthcare information systems, particularly in a hospital billing environment Experience with Epic or similar healthcare applications is beneficial., • Certification: Epic certification in relevant modules, such as Resolute Hospital Billing (HB) or Professional Billing (PB), is highly preferred and may be required by some employers, according to ZipRecruiter. Obtaining certification within a certain timeframe (e.g., six months of employment) may also be a requirement., • Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, Visio, PowerPoint) and project management tools is expected.Company DescriptionAs an effort to keep pace with healthcare trends MediSys Management, LLC/FRR Recovery, Inc is committed to providing a comprehensive benefits package to its employees which includes...Medical, Dental, Vision, Flexible Spending Programs, 401K, Paid Holidays, Paid time off, Educational Assistance and many more.As an effort to keep pace with healthcare trends MediSys Management, LLC/FRR Recovery, Inc is committed to providing a comprehensive benefits package to its employees which includes...Medical, Dental, Vision, Flexible Spending Programs, 401K, Paid Holidays, Paid time off, Educational Assistance and many more.

Job Description About API Accommodations Plus International (API) is the global leader in crew accommodation and travel logistics, powering over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global reach ensures that airline crews are rested, transported, and connected so global aviation runs on time. Position Overview: We're looking for a Business Integration Manager to be a key player in bringing new clients onto our platform and ensuring the continued success of our existing partnerships. In this role, you'll be the bridge between our clients and our technology, overseeing client engagements, driving the development and integration of our API’s Product, and ensuring seamless client implementations. If you thrive in a fast-paced environment and have a passion for customer-centric solutions in the travel industry, we want to hear from you! Success in this Role • Delivers project milestones and client deliverables on time through effective planning, prioritization, and risk management across complex implementations., • Conducts strong discovery to deliver accurate, complete requirements, • Demonstrates strong, clear communication across clients and internal teams to ensure alignment What You'll Do Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Key Responsibilities • Lead Client Integrations: Take ownership of new client onboarding, from initial research and requirements gathering to successful implementation., • Be the Client Advocate: Serve as the primary voice of our clients for Airline and Rail Integration projects, translating their needs into actionable plans., • Drive Technical Solutions: Collaborate with stakeholders to define business requirements, and develop detailed interface specifications for API and client integrations., • Shape Product Development: Actively participate in sprint planning and backlog grooming, helping to elaborate and prioritize product features., • Ensure Quality: Define clear acceptance criteria for user stories and ensure team understanding, contributing to high-quality deliverables. Create thorough test cases and capture results to tighten defect discovery ahead of go-live., • Provide Expert Support: Function as a seasoned operations resource, offering solutions to complex problems, documenting findings, and proposing alternative approaches., • Collaborate and Communicate: Work closely with the project team to anticipate and address client needs and provide weekly status updates on all assigned projects., • Champion Our Values: Support company values and uphold quality control standards across all airline and rail integration initiatives. What You’ll Bring Minimum Qualifications • 6+ years of experience with a strong foundation in product ownership and product management principles, applied within operations-focused environments,, • Business & Technical Acumen: A solid understanding of business operations, processes, and technical solutions, including hands-on experience with technologies and client interfaces., • Communication Excellence: Superior communication skills across various modes (verbal, non-verbal, written), coupled with strong active listening abilities., • Relationship Building: Exceptional interpersonal and customer service skills to build and maintain strong relationships with clients, stakeholders, and internal teams. Preferred Qualifications • Leadership Potential: Experience in collaborating managing, motivating, developing, and directing individuals to achieve common organizational goals. Education • Bachelor’s degree, • Industry recognized credentials (CBAP, CCBA, IIBA, PMI-PBA) in the Business Analysis fields are strongly preferred. Position Type and Expected Hours of Work This is a full-time position, Monday through Friday, during normal core business hours. Flexibility is required to support global customers, and occasional evening and weekend work may be required as job duties demand. Supervisory Responsibility None Travel Requirements Approximately 30-40% of travel is required. There is a need to be present for client kick-offs, status meetings etc., as well as for handovers. What’s In it for You • Join a growing company where core platform integrations are central to delivering impactful client and business outcomes, • Opportunity to build expertise across operational workflows, • Health, dental, and vision insurance, • Competitive 401(k) matching, • Paid Time Off Compensation Good faith annual salary range for this position is $100,000 to $120,000 USD and is commensurate with experience and location. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR ymcKpr0q2h

Job Description OEC Group offers a competitive salary, a full benefits package, opportunities for professional growth and so much more! As the IT ERP Manager (Logistics & Finance IT), your role will involve overseeing the implementation, maintenance, and optimization of the enterprise resource planning (ERP) and the portfolio of logistics and finance applications. You will be managing a team of IT professionals and third-party consultants to ensure the systems meet business requirements and to provide seamless service delivery of ERP services to users. You will be instrumental in optimizing business processes and improving operational efficiency. Key management aspects: • Lead ERP System Management., • Team Leadership., • Lead IT ERP Service Operations., • Drive Continuous Improvement. About the Position: • Lead ERP System Management: Oversee the implementation, configuration, and maintenance of ERP and satellite systems to ensure they meet business requirements and operate efficiently., • Collaborate with stakeholders across various departments to understand their needs and ensure that the ERP and related systems support their business processes., • Lead ERP projects from inception to completion, including planning, execution, monitoring, and closing/transition-to-run., • Ensure system stability and compliance with relevant regulations and security standards., • Manage portfolio of projects to enhance ERP and Logistics & Finance applications, quality, availability, and costs., • Team Leadership: Manage and mentor a team of ERP professionals, providing guidance and support to ensure high performance and professional growth., • Lead IT ERP Service Operations: Ensure service excellence and seamless delivery of ERP services., • Managing enhancements, new feature development, incidents, and standard change request to be delivered on time., • Manage relationship with external vendors and service providers to ensure the delivery of high-quality services., • Create and maintain knowledge base for internal IT (team and service desk) and end-user usage., • Manage the assets and lifecycle of applications in the IT Logistics & Finance portfolio., • Ensure compliance with IT policies and procedures, including data security and privacy., • Drive Continuous Improvement: Identify and execute on opportunities for process improvements and system enhancements to increase efficiency and effectiveness., • Stay up-to-date with emerging IT trends, technologies, and industry best practices., • Proactively identify opportunities for process improvement, system optimization, and automation. What you enjoy / believe: • You lead by motivating and empowering your team, fostering collaboration and an achievement-driven culture., • You thrive in the role of the change catalyst, serving at the forefront of IT business interface and ensuring business value creation from conceptualization to delivery., • You are excited by complex business problems and enjoy the process of finding and delivering intricate and meaningful improvement for business teams., • You communicate succinctly and effectively with all levels of the organization, including with technical and non-technical stakeholders. Education & Work Experience: • Bachelor's degree or higher in Computer Science, Information Systems, Business Administration, Finance, Logistics, or related field., • 10+ years of experience in TMS/ERP technical roles, including delivering IT projects/initiatives, IT system analysis, It business consultation, and/or IT solution design roles., • 5+ years of experience in managing It professionals, including both internal stakeholders and external suppliers/consultants., • Strong TMS/ERP platform experience (Cargowise highly preferred, SAP, NetSuite, Oracle, or similar), with concentration in Finance and Accounting IT., • Service Management and Project Management experience including:, • ITIL Foundation (preferred)., • Agile/Scrum., • PMP certifications., • Other IT experience (preferred):, • EDI/API., • BI Dashboard and Reporting Solutions., • Language Fluency:, • English (Fluent/Native) Work schedule: New York Office: 9:00 am-6:00 pm EST Salary Range: $175,000-$185,000 based on education and experience level. Perks & Benefits of OEC Group: After successfully completing and passing a standard 90-day introductory period the employee is provided with the following benefits package. This includes: • Health Insurance Coverage (Medical Vision and Dental), • Life and Accidental Insurance Coverage, • Vacation/ Personal/ Floating Days, • 401K Retirement Plan with up to 3% company match About OEC Group: Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including: ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance and more. Company Culture: OEC Group provides a fun, family-oriented work culture. We are a well-established company that is continually growing and looking for strong team players. We often host company outings such as team dinners, holiday parties, company picnics, and team building activities! OEC Group is an Equal Opportunity Employer. #LI-Hybrid Powered by JazzHR O5Xh1HJZVS

Job Description The Business Analyst (BA) is a vital liaison between business stakeholders and the technical team. In the Business Analyst role, you will interact with key business lines, understanding the roles and responsibilities of the business line, how the work is completed today and collaborating to re-imagine how the work can be completed in the future utilizing advanced technologies. Reporting to and working closely with the Sr. Director of Program Management, this individual will be responsible for collaborating with business SMEs to identify business challenges, develop and deploy new business processes, enhance existing processes and/or sunset processes that no longer support the business need, translating business requirements into IT solutions. These responsibilities include participating actively in the development life cycle including use case documentation, user acceptance testing, release management and end user training / support. This position is office based at our Jericho, NY office. QUALIFICATIONS: Required Qualifications • 4+ years relevant business experience, • 3+ years of experience with requirements analysis and authoring documentation, • Must possess exceptional analytical and conceptual thinking skills Preferred Qualifications • Exceptional user-centric product and design sense with a strong track record of delivering healthcare product experiences that users love and that create business impact and improves health outcomes., • Excellent communication and presentation skills, including executive presence, an ability to effectively communicate with both business and technical teams and command of group dynamics to drive team and stakeholders to effective decisions or consensus., • Strong analytical skills and comfort in analyzing and applying data to inform decisions., • Proven ability to collaborate cross-functionally with a broad range of stakeholders., • Excellent business judgment and ability to adapt to changing context., • Strong written and verbal communication skills with a strong attention to detail., • Passion for changing how people experience healthcare., • Experience with Salesforce, Jira, Confluence is a big plus., • Clinical experience in a Public Health or Behavioral Health setting and/or clinical degree or certification is a big plus. EDUCATION AND EXPERIENCE: • Bachelor’s degree in Business Administration, Computer Science, Technology or a related field, required., • Three (3) years of experience as a Business Analyst or Solutions Consultant, required., • One (1) year of experience in generating business process current and future state documentation and workflows, required. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized salary range for this position is $90,000.00-$110,000.00. Actual salary range and/or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.

Job Description$60,000 - $80,000 + VIP Bonus $60,000 - $80,000 / year Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. As a Business Analyst in our Professional Services team, you will be responsible for leading and driving the business analysis and configuration efforts for complex projects. You will collaborate with project sponsors, stakeholders, project managers, and technical teams to elicit, analyze, document, and implement business requirements, ensuring alignment with project objectives and organizational goals for our MGA Systems product. You will be the primary resource responsible for successful implementation, including configuration, training, and go-live, on your assigned projects. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: Lead the business analysis efforts for complex projects, including requirement gathering, analysis, documentation, and implementation of business needs, functional and non-functional specifications, use cases, and process flows. Collaborate with project sponsors and stakeholders to ensure a thorough understanding of business objectives and technical solutions, aligning them with overarching PS goals. Facilitate workshops, interviews, and meetings with stakeholders to gather requirements, resolve conflicts, and drive consensus. Participate in project planning, scoping calls, and estimation activities, providing valuable insights and contributing to project scope definition, which can include writing statements of work (SOWs). Excellent relationship-building skills to effectively collaborate with partners across all levels of the organization to understand their business, challenges and opportunities. Proven ability to produce high-quality deliverables, including clear and concise business documents, reports, and presentations. Conduct thorough research and analysis to identify process improvement opportunities and provide recommendations for optimizing project delivery. Collaborate with cross-functional teams, including development, quality, IT, as well as other project/program managers, to ensure successful implementation of projects. Proactively identify and address project issues, risks, and dependencies to mitigate potential challenges and ensure project success. Detail-oriented mindset with the ability to manage multiple priorities and meet project deadlines. Facilitate effective communication and knowledge sharing among project team members and stakeholders. Mentor and guide other business analysts, providing support, feedback, and sharing best practices to enhance their skills and performance. Stay up to date with industry trends, best practices, and emerging technologies related to business analysis and software development. Adaptability and flexibility to thrive in a dynamic and fast-paced software development environment. Knowledge, Skills and Abilities: MS Office Applications Working knowledge of backend development systems Strong knowledge of Agile development methodologies Exceptional communication (verbal and written) and interpersonal skills, with the ability to build relationships with technical and non-technical stakeholders Strong analytical and problem-solving abilities, with a detail-oriented mindset Adaptability and flexibility to thrive in a fast-paced, dynamic work environment Solid expertise in requirement gathering techniques, documentation standards, and business analysis tools Qualifications: BA/BS degree or equivalent practical experience 3-4 years of experience as a Business Analyst in a software development or IT environment Proven experience leading complex business analysis initiatives and driving successful project outcomes Certified Business Analysis Professional (CBAP) or similar certification preferred Experience with industry-specific software or tools used in business analysis preferred Knowledge of insurance industry-specific standards and regulations preferred Experience in facilitating workshops and conducting user interviews preferred Familiarity with project management methodologies and frameworks (e.g., PMBOK) preferred Additional Requirements and Details: Travel required up to 10% of the time. Ability to work remote with a stable internet connection on an as needed basis. Located and working from an office location (when required). Occasional lifting and/or moving up to 10 pounds. Frequent repetitive hand and arm movements required to operate a computer. Specific vision abilities required by this job include close vision (working on a computer, etc.). Frequent sitting and/or standing. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. · Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. · Win Together: We work together as one team, showing empathy and respect along the way. · Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. · Say It, Do It: We honor every one of our commitments because integrity is important to us. · Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. · We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings. The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Job DescriptionDescription: The Deposit Operations Supervisor oversees day-to-day deposit operations and supports the accurate, timely, and compliant processing of deposit-related transactions and services. This role leads a team responsible for account maintenance, reconciliations, exception processing, research and adjustments, item processing for wires, checks and ach, and operational reporting. The supervisor partners with internal departments to improve processes, maintain regulatory compliance, and deliver strong service to branches, business partners, and clients. About Servbank Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank. Key Responsibilities: · Supervise daily deposit operations activities, ensuring work is completed accurately, on time, and in accordance with established service levels. · Lead, coach, and develop team members by providing training, performance feedback, workload direction, and ongoing support. · Oversee account maintenance, exception item processing, adjustments, reconciliations, stop payments, returned items, and other deposit operations functions. · Monitor operational reports, queues, and exception items to identify issues, prioritize work, and escalate concerns as needed. · Oversee item processing activities for ACH, wire transfers, debit cards and check transactions, ensuring timely processing, proper approvals, and adherence to internal controls and service level expectations. · Monitor ACH, wire, and check exception items, returns, rejects, adjustments, and related reconciliations to ensure issues are researched, resolved, and escalated appropriately. · Maintain procedures and provide oversight for ACH, wire, and check processing activities, including adherence to NACHA rules, funds transfer requirements, and deposit operations policies. · Support digital banking operations, including issue resolution, client support, and coordination with internal partners. · Ensure compliance with bank policies, procedures, and applicable regulations, including BSA/AML, OFAC, NACHA, and relevant deposit regulations. · Review and approve transactions, maintenance requests, and operational exceptions within assigned authority limits. · Partner with Compliance, Risk, Audit, Technology, and frontline teams to support audits, exams, testing, and process improvements. · Research and resolve escalated operational issues, customer-impacting items, and internal inquiries in a timely and professional manner. · Develop, document, and maintain procedures to support consistency, control, and process efficiency. · Track team productivity, quality, and service metrics, and prepare reporting for management as needed. · Identify opportunities to improve workflows, strengthen controls, reduce risk, and enhance the client and employee experience. · Assist with system implementations, upgrades, conversions, and user acceptance testing related to deposit operations. · Maintain strong working knowledge of deposit products, operational systems, and service channels. · Perform additional operational and supervisory duties as assigned. Requirements: · Bachelor’s degree in business, finance, accounting, or a related field preferred; equivalent banking experience may be considered. · Minimum of 3 to 5 years of banking operations or deposit operations experience. · Previous supervisory or team lead experience preferred. · Experience with deposit systems, core banking platforms, online banking, treasury management services, and operational reporting. · Demonstrated knowledge of deposit operations processes, account servicing, transaction processing, and exception handling. · Strong understanding of regulatory and compliance requirements applicable to deposit operations. Knowledge and Skills: · Strong leadership, coaching, and team development skills. · Excellent attention to detail, organization, and time management. · Ability to prioritize multiple deadlines in a fast-paced operational environment. · Strong analytical, problem-solving, and decision-making abilities. · Effective verbal and written communication skills. · Ability to interpret policies, procedures, and regulatory guidance. · Proficiency in Microsoft Office and banking-related systems. · Commitment to accuracy, confidentiality, risk awareness, and high service standards. Work Environment: This position operates in a professional office environment and may require extended hours during peak periods, month-end activities, system conversions, audits, or special projects. The Deposit Operations Supervisor is expected to maintain a high degree of professionalism, sound judgment, and accountability while supporting department goals and cross-functional initiatives. EEO Statement: We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Proven hands-on experience with creation of business process diagrams, data rules, business requirements, and functional requirements/user stories. Experience using standard project and business tools including, Microsoft Project, Excel, PowerPoint, Project, SharePoint, UI mock-up tools, etc. Strong

Job Description Location: Plainview, NY Job Type: Full-Time Hours: M-F 8:30am-5:30pm EST Compensation: $21/hr. Reports To: Configuration Manager, Managed Services About TOGA Technology TOGA Technology is a technology solutions provider dedicated to helping our clients and teams achieve operational excellence through innovation, collaboration, and service. Our internal IT department plays a critical role in ensuring our employees have the tools, systems, and support they need to deliver results. We are proud to foster a culture built on teamwork, accountability, and continuous improvement. Position Overview An IT Configuration Technician installs, tests, and troubleshoots hardware and software, configures systems according to specifications. Key responsibilities include preparing IT equipment for deployment, performing daily system maintenance, troubleshooting technical issues, and documenting work. This role requires strong problem-solving and technical skills, a high school diploma or equivalent and some technical experience or certifications. Key responsibilities · Installation and configuration: Install and configure operating systems, software, and hardware components like desktops, laptops, and peripherals. · Testing and troubleshooting: Test hardware and software to ensure functionality and diagnose and resolve technical issues for users. · System maintenance: Perform daily maintenance, create deployment images, and maintain asset inventory and logs of repairs. · User support: Provide technical assistance to users, including training on new equipment and software, via phone, email, or in person. · Documentation: Maintain records of repairs, fixes, and maintenance schedules. Create and update standard operating procedures and documentation. · Equipment preparation: Provision, configure, and prepare IT equipment for shipment or deployment according to customer requirements. Required skills and qualifications · Technical skills: Proficiency with operating systems (like Windows), Microsoft 365, and endpoint security tools; knowledge of hardware diagnostics, networking basics (LAN connectivity), and imaging software. · Problem-solving: Ability to troubleshoot and diagnose hardware and software issues, analyze root causes, and implement solutions. · Communication: Strong interpersonal and communication skills to explain technical solutions to non-technical users and provide customer support. · Attention to detail: Necessary for following instructions, documenting work, and ensuring equipment is configured correctly. · Organizational skills: Ability to manage multiple tasks, maintain logs, and organize schedules for upgrades and maintenance. Competencies · Technical Capacity. · Problem Solving/Analysis. · Initiative · Communication Proficiency. · Team Player. · Good Decision Making. · Work Independently. · Time Management. Supervisory Responsibility This position has no supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Hours of work and days are typically Monday through Friday 8:30 a.m. to 5:30 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs. Travel Occasional travel is expected for this position. Qualifications Required Education and Experience · Intermediate understanding of desktop operating systems, various software applications, and PC/Server/Network hardware. · Intermediate understanding of principles and theories of network systems and management. · Intermediate understanding of Internet technologies and products. · At least three years of technical work experience or equivalent education. · At least two relevant technical certifications (e.g., A+, Network+ and Security+) or equivalent experience. Preferred Education and Experience · Two or more years of technical work experience. · One or more relevant technical certifications (e.g., A+, Network+ and Security+). Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Why Join TOGA Technology? · Growth & Development: Opportunities to learn, train, and advance within Agilant’s growing IT organization. · Collaborative Culture: Work in a supportive environment where teamwork and innovation are encouraged. · Impactful Work: Play a key role in ensuring Agilant’s workforce remains productive, secure, and connected. · Comprehensive Benefits: Competitive compensation, health insurance, 401(k) with company match, paid time off, and more. Expected hours: 40 per week Benefits: · 401(k) · Dental insurance · Health insurance · Life insurance · Paid time off · Retirement plan · Vision insurance Work Location: In person Company DescriptionTOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing. Here's what we do: Managed Services – We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on. True Solutions – Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications. Lifecycle Services – We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments. TOGA AI – This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations. Contact Center Solutions – We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently. The big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation – someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow.TOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.\r\n\r\nHere's what we do:\r\n\r\nManaged Services – We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on.\r\n\r\nTrue Solutions – Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications.\r\n\r\nLifecycle Services – We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments.\r\n\r\nTOGA AI – This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations.\r\n\r\nContact Center Solutions – We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently.\r\n\r\nThe big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation – someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow.

Job Description ABOUT SOURCEPASS At Sourcepass, we’re redefining what it means to be an IT partner. We deliver more than support to our clients; we deliver transformation. By combining excellent service, strategic guidance, and proprietary innovation, our award-winning team helps to simplify technology and amplify results for our clients. Empowered by Quest®, our intelligent IT management platform, we ensure our clients have complete visibility, proactive security, and smarter decision-making to maximize their IT function. Sourcepass is honored to have been recognized by various industry leaders, including Channel Futures, Inc., The Channel Co., Channel Insider, Acronis, and more. We have been named to the CRN Tech Elite 250 and CRN MSP 500 in 2026 and were named the Acronis Service Provider of the Year, Pax8 Global Partner of the Year, and were among the Forbes Best Startup Employers in 2025 & 2026, among other recent awards. With local roots and national reach, Sourcepass empowers businesses across industries to focus on what matters most: their people, their mission, and their growth. If this matters to you as well, let’s work together on empowering our client's teams, protecting their data, and enabling their growth. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY This is an ideal opportunity for a recent technical school graduate looking to get their start at a fast‐growing technology company. As a member of our team, you’ll gain hands‐on exposure to a wide range of products and services, along with meaningful opportunities for continued learning, professional growth, and career advancement. A NOC Imaging Technician is to provision and stage endpoint and network hardware, maintain documentation and inventory, and manage shipping and receiving. This is a full‐time, on‐site role based at our headquarters location in Melville, NY. The salary for this position is $40,000-$45,000. RESPONSIBILITIES • Provision and configure endpoint devices (PCs, tablets, thin clients) following imaging standards and policies., • Stage and baseline servers/firewalls/switches and other network equipment, • Maintain accurate documentation for device configurations, assets, and deployment procedures., • Manage inventory, including receiving, logging, labeling, tracking, and organizing hardware., • Coordinate shipping and receiving to ensure equipment is packaged and delivered efficiently., • Identify opportunities to improve imaging and deployment workflows and enhance documentation. DESIRED SKILLSET/EXPERIENCE • Knowledge of Windows 10/11 installation, configuration, and troubleshooting, • Knowledge of basic subnetting, • Knowledge of OSI Model, • Positive, motivated learner with strong communication skills and keen attention to detail, • Customer‐service mindset focused on reliability and user experience, • A desire to improve skillset by earning industry certifications (We pay for them!), • Strong troubleshooting skills with a methodical, documentation‐first approach, • Comfortable following standard operating procedures for imaging, deployments, and supporting workflow with suggestions for improvement, • Demonstrates strong ownership and accountability in resolving issues, • Ability to multitask and prioritize issues based on severity and SLA impact, • Likes to have fun and laugh with a great team Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can’t wait to see what unique perspectives you’ll bring to our team! Company DescriptionSourcepass is a leading technology service provider and consulting company that focuses on providing expert managed services, cloud computing and cybersecurity solutions to small to medium sized business across the US. Check out our amazing rating on Glassdoor!Sourcepass is a leading technology service provider and consulting company that focuses on providing expert managed services, cloud computing and cybersecurity solutions to small to medium sized business across the US. Check out our amazing rating on Glassdoor!

Job Description We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas. Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be. Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN’s 2023 Solution Provider 500, and recognized in Gartner’s 2024 Magic QuadrantTM. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY The Hybrid Field Technician is an in-house IT professional, qualified to provide superior customer support to client needs and requests. This position requires a strong ability to troubleshoot and solve a variety of IT related issues, as well as the capability to identify challenges that may necessitate additional team support in order to best serve the client. You should have experience in a client server environment with basic conceptual network understanding. This role provides first call response and resolution to clients consistent with the customer’s SLA’s. Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line with the demands of this role. The schedule for this position is M-F 8AM - 5PM EST. The salary for this position is $68,000-$78,000. This role requires client site visits in Hicksville and Melville, Central Long Island. Occasional travel to NYC and eastern Long Island may also be required. Therefore, flexibility for dispatch as needed is necessary. A valid ID and reliable transportation are required. RESPONSIBILITIES • Provide Level Il technical support via phone and email to clients, • Handle first call resolution while building strong customer relationships, • Efficiently analyze, diagnose, troubleshoot, and resolve technical issues at desktop, server, and network level – or engage further resources if needed, • Ensure that IT network is being maintained to satisfy client requirements including monitoring of system performance and identification of system enhancements, • Update security programs and administer password changes to prevent unauthorized access to privileged data and information, • Administer system back-up and restoration processes, • Manage user workstation/server accounts, permissions, messaging systems (email, instant message), anti-virus and anti-spam, • Document client issues and resolutions to maintain internal knowledge base, • Maintain an awareness of customer’s SLA and support efforts to stay within the boundaries of the SLA, • Participate in general meetings, company trainings, and orientation updates, • On-call rotation required DESIRED SKILLSET/EXPERIENCE Advanced knowledge of: • Windows Desktop Operating Systems thru Windows 10., • Windows Server Operating Systems thru 2016., • Configuration and Administration of Active Directory and Group Policy Objects., • Administration of Exchange Servers thru 2019., • Office 365 Administration., • Networking including TCP/IP, Switching and Wireless. Basic Knowledge of: • Mobile Devices and Mobile Device Management (Blackberry, Windows Mobile, Android and iOS), • Basic Configuration and Administration of HP, Dell, Cisco & Meraki Networking, • VLAN’s, Routing and Wireless, • SAN’s and Shared Storage ADDITIONAL SKILLS • 2 or more years of post-education IT work experience OR Associates Degree in Computer Science, Information Technology or similar, • Must be able to work independently and in a team environment, • Self-motivated and accountable to own client issues to resolution, • Solid time management and organizational skills, • Excellent verbal and written communication and professional interaction with diverse clients and colleagues, • SQL and Citrix experience a plus, • Microsoft InTune experience a plus, • Ability to work at client locations with respect to client’s work environment & staff, • Sensible attitude when navigating challenging situations and frustrated clients Additional Requirements • Valid ID: Candidates must provide a valid, government-issued ID to verify identity, • Reliable Transportation: Candidates should have reliable transportation to ensure punctuality to client sites Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can’t wait to see what unique perspectives you’ll bring to our team! Company DescriptionSourcepass is a leading technology service provider and consulting company that focuses on providing expert managed services, cloud computing and cybersecurity solutions to small to medium sized business across the US. Check out our amazing rating on Glassdoor!Sourcepass is a leading technology service provider and consulting company that focuses on providing expert managed services, cloud computing and cybersecurity solutions to small to medium sized business across the US. Check out our amazing rating on Glassdoor!

Proven hands-on experience with creation of business process diagrams, data rules, business requirements, and functional requirements / user stories. Proven track record for creating clear, concise deliverables which reflect a deep understanding of business needs and software functionality. Lead rev

Job Description We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas. Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be. Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN's 2023 Solution Provider 500, and recognized in Gartner's 2024 Magic Quadrant™. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY The Hybrid Field Technician is an in-house IT professional, qualified to provide superior customer support to client needs and requests. This position requires a strong ability to troubleshoot and solve a variety of IT related issues, as well as the capability to identify challenges that may necessitate additional team support in order to best serve the client. You should have experience in a client server environment with basic conceptual network understanding. This role provides first call response and resolution to clients consistent with the customer's SLA's. Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line with the demands of this role. The schedule for this position is M-F 8AM - 5PM EST. The salary for this position is $68,000-$78,000. This role requires client site visits in Hicksville and Melville, Central Long Island. Occasional travel to NYC and eastern Long Island may also be required. Therefore, flexibility for dispatch as needed is necessary. A valid ID and reliable transportation are required. RESPONSIBILITIES • Provide Level Il technical support via phone and email to clients, • Handle first call resolution while building strong customer relationships, • Efficiently analyze, diagnose, troubleshoot, and resolve technical issues at desktop, server, and network level – or engage further resources if needed, • Ensure that IT network is being maintained to satisfy client requirements including monitoring of system performance and identification of system enhancements, • Update security programs and administer password changes to prevent unauthorized access to privileged data and information, • Administer system back-up and restoration processes, • Manage user workstation/server accounts, permissions, messaging systems (email, instant message), anti-virus and anti-spam, • Document client issues and resolutions to maintain internal knowledge base, • Maintain an awareness of customer's SLA and support efforts to stay within the boundaries of the SLA, • Participate in general meetings, company trainings, and orientation updates, • On-call rotation required DESIRED SKILLSET/EXPERIENCE Advanced knowledge of: • Windows Desktop Operating Systems thru Windows 10., • Windows Server Operating Systems thru 2016., • Configuration and Administration of Active Directory and Group Policy Objects., • Administration of Exchange Servers thru 2019., • Office 365 Administration., • Networking including TCP/IP, Switching and Wireless. Basic Knowledge of: • Mobile Devices and Mobile Device Management (Blackberry, Windows Mobile, Android and iOS), • Basic Configuration and Administration of HP, Dell, Cisco & Meraki Networking, • VLAN's, Routing and Wireless, • SAN's and Shared Storage ADDITIONAL SKILLS • 2 or more years of post-education IT work experience OR Associates Degree in Computer Science, Information Technology or similar, • Must be able to work independently and in a team environment, • Self-motivated and accountable to own client issues to resolution, • Solid time management and organizational skills, • Excellent verbal and written communication and professional interaction with diverse clients and colleagues, • SQL and Citrix experience a plus, • Microsoft InTune experience a plus, • Ability to work at client locations with respect to client's work environment & staff, • Sensible attitude when navigating challenging situations and frustrated clients Additional Requirements • Valid ID: Candidates must provide a valid, government-issued ID to verify identity, • Reliable Transportation: Candidates should have reliable transportation to ensure punctuality to client sites Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can't wait to see what unique perspectives you'll bring to our team!

Job DescriptionLyteLoop is the future of data storage - “Storage in Motion” Since late 2015, we have been perfecting our proprietary, patent pending photonic method of data storage which puts data in a constant state of perpetual motion. Achieved through the use of ultra-high bandwidth lasers, data now moves in an endless circulating loop, taking up less space and using less electricity. The companies revolutionary “storage in motion” technique will transform how data is stored while providing a myriad of unique and customizable advantages based on the desired companies’ application deployed. The company now makes it possible to harness the power of data while consuming less energy. This exceptional technology not only increases data storage performance and utilization, but also reduces the total cost of ownership. Our advance offers a clear competitive edge for those coping with the limitations of wasteful data storage systems. Using state of the art photonics technology the company patented IP will enable countless applications including huge power savings for Data Centers, less heat production, cybersecurity solutions and many additional applications. Company is located in Great Neck, NYCandidate must be able to work in the office every day.Salary up to $175,000 base, plus bonus Linux, C Embedded, Device Driver level We are seeking a Sr. Embedded Software Engineer/Sr. Firmware Engineer/Sr. Embedded Engineer to join our team, with the following job responsibilities: • Participate in the design of network storage elements and their interconnect system., • Evaluate and solve synchronization and real-time high-speed data transport and reliability issues., • Participate fully in team discussions with other subject matter experts and contribute to the overall Storage in Motion system design., • Work with programmable laboratory equipment and automate its functionality., • Must be a self-starter requiring minimum daily oversite and able to work towards the key milestones effectively.Must have:, • 5+ years embedded development on Linux based systems., • 5+ years of experience with C and Kernel C, • Working knowledge and up-to-date experience with all aspects of Linux networking and network interfaces including:, • Recent experience writing network packet transmission and processing applications., • Familiarity with low-level network device drivers, • knowledge of the Linux kernel and components, • experience with Linux User-level and kernel level development, • experience debugging Linux systems.Additional qualifications - one or more of the following:, • experience with Linux Kernel driver development, • experience with network drivers and block drivers, • experience with LabView and scientific equipment, • Experience with Python, MATLAB and LabVIEW, • Experience with Linux shell scripts, user space daemon development and development of command line utilities, • Experience with high speed 10 gigabit and 100 gigabit per second Ethernet adapters, • Experience with Storage Area Network technology, Fibre Channel, iSCSI etc.

Job Description$85,000 - $115,000 + VIP Bonus $85,000 - $115,000 + VIP bonus Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. As a Software Engineer II, you will be working within an energetic team implementing solutions that support a wide range of customers. You will develop high quality applications. You will also have opportunities to bring your creative ideas to the table to deliver better solutions to our users. If you love technology, have a passion for software, are hungry to learn, and are driven to contribute to a world-class team of engineers, you’re who we are looking for. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: • Contributes independently, • Responsible for developing new features and supporting/bug fixing existing features, • Unit and integration testing, • Debugging issues across the whole stack - OS, DB, applications, and network, • Continued ownership of technical growth including: product and business knowledge, problem solving skills, technical knowledge, process knowledge, • Closely follow industry trends and the open source community Knowledge, Skills and Abilities: • Ability to make decisions in their area of responsibility that help maintainability, reuse, security, and performance, • Ability to diagnose issues and provide solutions for multiple functional and technical areas within a product, • Can independently frame problems and perform relevant research, • Can communicate clearly to explain design decisions, • Self-motivation, • Excellent problem-solving, • Drive to improve, personally and professionally, • Collaboration with peers Qualifications: • Bachelor’s degree in Computer Science (or related technical field) or equivalent practical experience, • Experience with Agile software development, • Have a passion for innovating and crafting clean code, • 2-3 years of professional experience with C#, • 2-3 years of professional experience with MSSQL, • Experience with User Interface Design, • Understands the value of unit testing, • Enjoy solving problems through the entire application stack, • Are interested and capable of learning other programming languages as needed. Additional Requirements and Details: • Travel required up to 10% of the time., • Occasional lifting and/or moving up to 10 pounds., • Frequent repetitive hand and arm movements required to operate a computer., • Specific vision abilities required by this job include close vision (working on a computer, etc.)., • Frequent sitting and/or standing. THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. · Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. · Win Together: We work together as one team, showing empathy and respect along the way. · Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. · Say It, Do It: We honor every one of our commitments because integrity is important to us. · Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. · We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings. The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Job DescriptionDesktop & Imaging Solutions Engineer We're seeking a highly skilled and self-motivated Desktop Engineer to play a pivotal role in our IT operations. This is a hybrid role based in Melville, NY, with a critical focus on remote imaging solutions, while also serving as a key resource in end-user support and service delivery. This role combines Level 1 (L1) end-user support via Jira Service Management (JSM) tickets with Level 2 (L2) technical escalation support, ensuring a seamless, high-quality support experience for our global workforce. You will be equally comfortable managing frontline user requests as you are solving complex technical issues. In this hardware-centric role, you'll be the expert behind our imaging solutions, from building and deploying new images to ensuring software security and optimal functionality across our enterprise. You'll also play a critical role in triaging, resolving, and escalating service requests, ensuring timely resolution and excellent user satisfaction. What You'll Do:Deliver End-User Support Excellence (L1 & L2): • Serve as a primary point of contact for L1 end-user support via Jira Service Management (JSM), handling ticket intake, triage, and resolution., • Provide prompt, professional, and customer-focused support for hardware, software, and access-related issues., • Resolve L1 issues independently and escalate more complex problems appropriately, while maintaining ownership through resolution., • Deliver Level 2 support for escalated issues, including in-depth troubleshooting across desktops, laptops, mobile devices, printers, and applications., • Ensure adherence to SLAs and ticket quality standards, including proper documentation, categorization, and communication.Own Our Imaging Solutions:, • Lead the creation, maintenance, and deployment of primary images from bare metal as new hardware models emerge., • Ensure secure, standardized, and efficient software distribution across the organization.Master Remote Troubleshooting:, • Diagnose and resolve issues using advanced remote support tools and techniques, minimizing downtime for remote employees., • Support a distributed workforce with a strong focus on first-contact resolution where possible.Be the Go-To for Support:, • Act as a trusted escalation point for complex technical issues beyond L1 capabilities., • Partner with other IT teams to resolve cross-functional issues efficiently.Fortify Our Security:, • Respond to alerts from SIEM and endpoint protection platforms., • Assist in endpoint hardening, patching, and vulnerability remediation.Optimize & Improve Service Delivery:, • Identify trends in ticket volume and recurring issues and recommend improvements to reduce incidents., • Continuously improve support workflows, automation opportunities, and knowledge base content.Maintain Precision:, • Track and update all incidents and service requests in Jira Service Management., • Maintain accurate documentation, asset inventory, and system records.Empower Our Users:, • Provide support for Office 365 applications, including CoPilot, Entra and Intune., • Manage user accounts, permissions, and access requests (Active Directory experience required), • Develop and maintain end-user documentation and self-service knowledge articles.Collaborate & Grow:, • Work effectively under pressure in a fast-paced environment., • Collaborate across IT and business teams., • Provide occasional after-hours support when required.What You'll Bring:, • 5+ years of progressive experience across desktop support, end-user support (L1), and advanced troubleshooting (L2)., • Proven ability to manage high-volume ticket queues in a structured ITSM platform (JSM or similar)., • Strong experience balancing user-facing support responsibilities with backend engineering tasks., • Proven expertise in remote imaging tools (e.g., AutiPilot, MECM/SCCM, Ivanti, SmartDeploy)., • Strong knowledge of Office 365 administration, including Intune, Entra and Exchange., • Strong knowledge of Active Directory, • Solid understanding of Windows 11 deployment and management., • Experience with:, • Software distribution and patch management, • Endpoint security tools, • Remote support technologies, • Strong working knowledge of ITIL-based service delivery principles (incident, request, escalation management)., • Excellent communication skills, with a focus on clarity and user experience., • A customer-first mindset with strong problem-solving and multitasking abilities., • Ability to operate effectively in a hybrid support model (L1 + L2)., • Experience with AWS Workspaces / Virtual Desktop is a plus., • CompTIA A+ preferred.Key Differentiator of This Role This position blends hands-on engineering (imaging, endpoint management) with direct end-user engagement, offering a unique opportunity to shape both technical solutions and the user support experience. Compensation: $75,000 - $85,000 USD, commensurate with experience. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR 5xTCAUMQdA

Job Description Eagle Rock Properties is a privately held, fully integrated real estate operating company whose principals have over 25 years of experience in acquiring, financing, developing, leasing, managing, and disposing of real estate. Headquartered in NY, our company has over 300 real estate professionals currently operating roughly 11,000 apartments throughout the northeastern United States. The Management Company, located in Plainview, NY, is solely focused on Eagle Rock owned assets and does not third-party manage. Overview: We are seeking a qualified IT Intern to join our team. The successful candidate will support our day-to-day IT operations onsite in our Plainview, NY location. This role provides hands-on exposure to enterprise IT practices while building strong customer service, troubleshooting, and process-thinking skills. Responsibilities: • Assist with onboarding/offboarding employees, • Provide front-line helpdesk support for common requests such as password resets, basic software installation/troubleshooting, workstation issues, and end-user hardware/peripheral support., • Log service requests in our ticketing software, maintain status, and provide follow-up to both end-users and senior members of the IT staff., • Proactively follow up and manage tasks effectively, • Mobile phone support and management (Intune, iPhone), • Escalate complex issues to senior IT staff as necessary Qualifications: • Strong problem-solving skills, • Willingness to learn and grow, • Good written and verbal communication skills, • Familiarity with Windows and Microsoft 365, • Currently enrolled in a Bachelor’s or Associate’s degree program for Computer Science, Information Technology, or a related field

Job Description Summary of Position The Social Media intern produces content creation for TikTok, Instagram, YouTube, Facebook and X, collaborating with the newsroom and NewsdayTV. The ideal intern… • Will be expected to help assist in the overall engagement and sourcing across all social platforms with an emphasis on growing our Instagram, YouTube, and TikTok pages, • Must be proficient in content creation and video editing for a social-first, vertical video strategy to post on Reels, TikTok, and Shorts, • Must be proficient in editing apps such as Canva, Adobe Express, Capcut, etc., • Helps with optimizing videos for Instagram, TikTok and YouTube with keyword research and platform search strategy, • Lives and breathes social media and industry trends/able to adapt to the ever-changing algorithms, • Community engagement with promoting content in Facebook groups, etc., • Must be comfortable being on camera and going out in the field for content creation Essential Job Knowledge & Skills • Bachelor’s degree in relevant field or aspiring to have one; newsroom experience is a huge plus, • Expert user of Instagram, TikTok, YouTube, X and Facebook, • Exceptionally strong headline writing, • Knows how to engage with a local audience, such as through Facebook Groups, community groups, etc., • Must be comfortable and articulate on camera in both live and prepared settings, • Sharp writing skills and solid copy-editing skills, • Strong analytical skills to respond to data in real time and help guide our social media strategy, • Excellent verbal and written communication skills, • Ability to work independently, • Ability to work a flexible and varied schedule, • Reliable transportation to and from various locations across Long Island Physical Requirements • Must possess a driver’s license in good standing and a means to travel to various locations throughout Long Island. Internship details • 20 Weeks, • $20 hourly rate, • 20 hours per week Newsday Media Group is an equal opportunity employer. Applicants and incumbents are selected, placed, trained, compensated and promoted without regard to actual or perceived sex, race, color, age, national origin, citizenship, marital or domestic partner status, military/veteran status, sexual orientation or preference, gender identity or expression, religion or religious creed, ancestry, physical or mental disability or handicap, status as a victim of domestic violence, or any other characteristic protected by law. In addition, Newsday Media Group provides a reasonable accommodation for applicants/incumbents with disabilities. Please advise Human Resources if you require a reasonable accommodation.

Job Description About eVero Winner of the 2025 & 2024 Top Long Island Workplaces and New York State Education Department NDEAM Award, the eVero Corporation is a leading technology solution provider for health and human services organizations. We are currently looking for a motivated and tech-savvy individual to fill a Software Developer, Level II position within our organization. The Software Developer, Level II possesses strong skills in C# coding and Microsoft SQL Server databases. This role is responsible for designing and developing enterprise-level applications, gathering and analyzing end-user requirements, and creating efficient build plans. The Software Developer performs coding, debugging, testing, code reviews, and troubleshooting throughout the software development lifecycle, applying best practices to deliver secure, high-quality solutions. Primary Duties & Responsibilities • Design and develop modules for enterprise system applications using C#, Angular, and React., • Create and optimize SQL stored procedures, queries, and Transact-SQL scripts to ensure efficient data management and application performance., • Translate business requirements into detailed specifications and performance standards, ensuring delivery of robust, scalable software solutions., • Update and enhance existing software capabilities to improve performance and functionality., • Develop and maintain technical documentation, including application issues and resolutions, for future reference and knowledge sharing., • Implement unit tests and automated testing frameworks to ensure code quality and reliability, and maintain them as needed., • Maintain confidentiality and security of all data processed, stored, or accessed by applications., • Participate in code reviews and contribute to continuous improvement of development practices., • Collaborate with cross-functional teams to troubleshoot and resolve technical issues throughout the software development lifecycle., • Perform other duties as assigned. Qualification & Required Skills • Ability to work as part of a team and collaborate with technical staff, including network administrators and system developers., • Strong analytical and problem-solving skills with attention to detail and a proactive, solutions-focused mindset., • Clear and professional communication skills for collaborating with technical teams and clients, and for gathering and clarifying requirements., • Proficiency in the English language; fluency in Spanish a plus. Required Education and Experience • Bachelor’s degree in a related field., • 2-4 years of experience in software development., • Strong proficiency in C# and .NET Framework/Core/Standard, • Experience with HTML, CSS, JavaScript, and ASP.NET (MVC)., • Knowledge of T-SQL/SQL., • Strong understanding of object-oriented design principles and relational data modeling. Other Skills / Abilities • Embraces a positive outlook and displays self-initiative., • Competent in working independently and initiating tasks., • Self-motivated, goal-oriented, and skilled at working autonomously. Company DescriptionWhen you work at eVero, you are part of a team where collaboration, corporate transparency, and a commitment to culture are paramount. You will be challenged and supported, while given the opportunity to grow and develop in your career. We are proud to offer a competitive salary with a comprehensive benefits package, which includes: • Medical, • Dental, • Vision, • Long-term disability, • 401K, • Paid vacation time, • Volunteer Time Off, • Cafeteria plan Hard work should always be balanced with fun and quality of life, we also offer the following amenities: -\tNewly renovated headquarters featuring state of the art technology and a café -\tA casual and comfortable work environment -\tMonthly team building and community outreach events -\tA coffee bar with a wide array of snacks & trimmings -\tFully equipped gym and cafeteria conveniently located on site -\tConvenient Long Island location with easy access to the LIE (495) and Route 110When you work at eVero, you are part of a team where collaboration, corporate transparency, and a commitment to culture are paramount. You will be challenged and supported, while given the opportunity to grow and develop in your career.\n\nWe are proud to offer a competitive salary with a comprehensive benefits package, which includes:\n Medical\n Dental\n Vision\n Long-term disability\n 401K\n Paid vacation time\n Volunteer Time Off\n Cafeteria plan\n\nHard work should always be balanced with fun and quality of life, we also offer the following amenities:\n•\tNewly renovated headquarters featuring state of the art technology and a café \n•\tA casual and comfortable work environment\n•\tMonthly team building and community outreach events\n•\tA coffee bar with a wide array of snacks & trimmings\n•\tFully equipped gym and cafeteria conveniently located on site\n•\tConvenient Long Island location with easy access to the LIE (495) and Route 110

Job Description Level 1 Helpdesk Engineer (MSP) 📍 Hicksville, NY | Hybrid (Onsite Dispatch as Needed) 🕒 Full-Time About Lincoln IT Lincoln IT is a growing Managed Services Provider supporting clients in finance, legal, healthcare, and other regulated industries. We focus on delivering reliable IT, strong client relationships, and clear career growth for our team. The Role We’re looking for a Level 1 Helpdesk Engineer who enjoys helping people, solving problems, and building a career in IT. You’ll be the first point of contact for client support requests, working in a fast-paced MSP environment with exposure to a wide range of technologies. This role includes both remote support and occasional onsite dispatches to client locations. What You’ll Do Serve as first-line support for end users via phone, email, and ticketing system Troubleshoot and resolve issues with: Windows desktops and laptops Printers and peripherals Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) Basic networking and connectivity issues Escalate complex issues to Level 2/3 engineers with proper documentation Perform onsite visits for installations, troubleshooting, and remediation Document all work clearly in the ticketing system (ConnectWise preferred) Assist with user onboarding/offboarding (accounts, permissions, hardware setup) Follow SLAs and internal processes to deliver consistent support Requirements 1–2 years of experience in Helpdesk, Desktop Support, or similar role Strong working knowledge of Windows and Microsoft 365 Basic understanding of networking concepts (DNS, DHCP, TCP/IP) Excellent communication and customer service skills Ability to multitask and prioritize in an MSP environment Reliable transportation and willingness to travel locally (mileage reimbursed) Experience with ConnectWise, IT Glue, or similar tools is a plus CompTIA A+, Network+, or similar certifications preferred (or working toward) Why Join Lincoln IT Competitive salary and benefits Hands-on experience across diverse client environments Clear growth path within a Managed Services organization Ongoing training and mentorship Supportive, team-oriented culture Powered by JazzHR QRrwMlQQTW

Job Description Future Tech Enterprise, Inc. is looking to hire a Field Technician - Level 1 Support. This role supports all technology for our client, across the Bethpage School District. The Field Technician plays a key role in maintaining and supporting district technology, working closely with the IT Department, Help Desk, and student helpers. This is a full-time, on-site position, in Bethpage, NY - Long Island. Our benefits include: Medical, Dental and Vision Insurance, 401k with company match and PTO. • Schedule: Monday–Friday, 8:00 AM – 4:00 PM (one-hour lunch), • Location: On-site across district schools (local travel required)What You’ll Do, • Address and manage support tickets using the ticketing system, • Provide hands-on technical support to faculty, staff, and students, • Troubleshoot, maintain, optimize, and reimage 1:1 Google Chromebooks, • Support and troubleshoot Windows desktops and laptops, • Install, configure, and troubleshoot:, • Printers and multi-function devices, • Scanners and projectors, • SMART Board Interactive Flat Panels, • iPads, PCs, and laptops, • VoIP phones, • Assist with basic software, device connectivity, and technology-related issues, • Support and maintain district-wide technology, including:, • End-user devices, • Classroom technology, • Network-connected peripherals, • Collaborate with other technicians and IT staff to document procedures and solutions, • Prioritize daily work based on ticket urgency and administrative needs, • Assist with technology projects and initiatives as assigned, • Maintain clear communication with the IT Department and Help Desk teamWhat You Bring, • 1–3 years of technical support experience (deskside support preferred), • 2+ years of customer service experience, with strong communication skills, • Solid working knowledge of:, • Windows OS, • Chrome OS, • Experience using a ticketing system to manage and document support issues, • Ability to work independently while collaborating with a team, • Valid driver’s license and access to a personal vehicle (local travel required), • CompTIA A+ certification preferred, • Experience working in an educational environment is a plus #LI-Onsite #LI-SG1 #FutureTechJob Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Powered by JazzHR 2wSgyWvbwP

Job Description Job title Help Desk Technician II Classification (Exempt/Non-Exempt) Exempt/Non-Exempt Reports to IT Manager Revision # 1 Company/Description Summary Robertson, Anschutz, Schneid, Crane & Partners, PLLC provides elite legal representation to mortgage servicers in the context of foreclosure and bankruptcy cases. Our offices, home to more than 1000 employees across 20 states, work diligently to ensure our interests are in constant alignment with those of our clients. Visit our website at www.raslegalgroup.com for more insight into our organization and leadership team. Job Summary/Overview We are seeking an experienced IT technician to join our IT Helpdesk team that supports the use of technology in our organization. As an IT Technician at our satellite office, you will play a crucial role in maintaining and supporting the IT infrastructure to ensure seamless operations. This position requires a skilled professional with a minimum of 2 years of experience in IT support. The ideal candidate should have expertise in Active Directory, printer management, hardware and software troubleshooting, IP phone systems, computer imaging, deployment, project management, etc. As employees progress in experience, education, and performance consistency, promotional opportunities may become available. Our firm maintains a collegial work environment that prioritizes internal promotion, training, and professional development. Essential Duties and Responsibilities Active Directory Management: • Create, modify, and delete user accounts., • Manage group policies and security permissions., • Troubleshoot and resolve Active Directory-related issues. Printer Management: • Install, configure, and troubleshoot printers., • Monitor and maintain printer supplies., • Provide user support for printing-related issues. Hardware and Software Troubleshooting: • Diagnose and resolve hardware and software issues., • Perform routine maintenance and updates on computer systems., • Collaborate with the IT team for escalated problem resolution. IP Phone Systems: • Configure and troubleshoot IP phone systems., • Provide user support for telephony-related issues. Computer Imaging and Deployment: • Create and deploy system images for computers., • Manage the deployment process for new computers and upgrades., • Ensure standard configurations and security measures are applied. Project Management: • Participate in IT projects related to system upgrades and improvements., • Collaborate with the IT team to implement new technologies., • Document project progress and outcomes. User Support: • Provide technical support to end-users via various channels (phone, ticketing system, in-person)., • Educate users on IT best practices and procedures., • Address and resolve IT-related service requests. Documentation: • Maintain accurate and up-to-date documentation for IT systems and procedures., • Create user guides and documentation for common issues. Among other IT related tasks Schedule Monday – Friday Full time hours Occasionally weekends or after hours are required (5% - 10%) Other Duties Travel • This position requires traveling to our other satellite offices as needed. (10-15% travel) Qualifications • Minimum of 2 years of experience in IT support., • Proficiency in Active Directory administration., • Experience in managing and troubleshooting printers., • Strong hardware and software troubleshooting skills., • Familiarity with IP phone systems., • Experience in computer imaging and deployment., • Project management skills with the ability to handle multiple tasks simultaneously., • Excellent communication and interpersonal skills. RAS is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace. Education Required Education: A degree in Information Technology or a related field is preferred. Additionally, candidates with one or more of the following certifications will be given preference: • CompTIA A+, • CompTIA Network+, • Microsoft Certified: Modern Desktop Administrator Associate, • Cisco Certified Network Associate (CCNA), • ITIL Foundation, • CompTIA Security+, • Microsoft Certified: Azure Fundamentals (for cloud-based environments) Note: While a degree is preferred, equivalent work experience and relevant certifications will also be considered. This list is not exhaustive, and candidates with other relevant certifications may be considered based on the discretion of the hiring team. This combination of education and certifications is intended to ensure that the candidate has both the theoretical knowledge and practical skills required for the position. Physical functions While performing the duties of this job, the employee is regularly required to sit, talk, type, listen, and use repetitive motion. Tasks may involve extended periods at a keyboard or workstation and involve frequent handling of computer equipment. The employee is frequently required to stand, walk, use hands and fingers to handle and feel. The employee is occasionally required to bend, kneel, crouch, climb stairs, and reach overhead to service hardware and software used by the organization. Occasionally the employee will need to be able to lift and move up to 40 pounds. Work Environment The work environment for this role is generally indoors at a desk in a well-lighted, climate-controlled cubicle or office with moderate noise levels. Travel This position requires traveling to our other satellite offices as needed. (10-15% travel)

From toys to t-shirts, console games, books, and more, our team brings our beloved brands and franchises into the lives of families through products and experiences that can be found worldwide, such as the Disney Store e-commerce platform, Disney Parks, local and international retailers, and Disney

We are seeking an individual who is detail-oriented, reliable and experienced in the Large Format Printing Industry to join our growing Production Team. Candid Worldwide is searching for a experienced, driven, meticulous Large Format Print Project Manager/CSR.

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Are you an experienced Project Manager with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Project Manager to work at their company in New Hyde Park, NY. Experienced in document conversion environments. Healthcare IT project man

Art Director Job Duties: Produces art layouts by developing art concepts and providing work direction to staff.Trains, assigns, schedules, and coaches employees.Meets art department work st

Graphic Designer Job Duties: Prepares work to be accomplished by gathering information and materials.Plans concept by studying information and materials.Illustrates concept by designing rough layo

We are seeking a highly skilled and experienced Project Manager to join our Project Management Office (PMO) within the IT department. The ideal candidate will have extensive experience in front and back-end revenue cycle workflows and Electronic Health Record (EHR) systems. Minimum of 3-5 years of R