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NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. Interested in future business analyst roles? We're always eager to connect with talented professionals. This posting is intended to identify and engage potential candidates in advance of hiring needs. Applications will be reviewed regularly, and qualified candidates will be contacted when a role becomes available. At NYSTEC, consultants at all levels contribute to business analysis work across a wide range of client projects. In this type of role, you'll work closely with stakeholders to identify opportunities for change in how their organization operates and will help design and deliver solutions that drive meaningful impact. This includes understanding business needs, gathering and analyzing requirements, and providing support for implementing effective, goal-driven strategies. • Collaborate with stakeholders to understand business needs and challenges., • Elicit, document, trace, and prioritize business requirements., • Document user stories/requirements that address project business objectives., • Compile and synthesize analyses and findings into reports and other client deliverables (e.g., process flows, data flows, system architectures, context diagrams, and use cases)., • Anticipate and communicate issues/risks., • Create project documentation., • Update presentation materials., • Experience gathering and documenting business requirements., • Critical thinking, problem solving, and analytical skills., • Ability to create process flows, use cases, and functional specifications., • Skilled in stakeholder engagement and translating business needs into solutions., • Experience with requirements management tools (e.g., Jira), • Knowledge of structured query language (SQL) for data validation or analysis., • Exposure to Agile environments (e.g., writing user stories), • Experience with modeling tools (e.g., Visio) It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ___ if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting ___. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. • NYSTEC's service desk manager is accountable for delivering a world-class IT support experience for the organization's employees and consultants. This role owns the daily operation, performance, and continual improvement of the service desk - driving speed, quality, and transparency across incidents, requests, and end-user services. This role combines hands-on technical depth with disciplined service management and a passion for customer experience., • This position is primarily on-site in Albany, with an expected regular presence in our Rome office to support staff and maintain a close connection with the team. While on-site engagement is central to the role's success, NYSTEC maintains a professional and flexible work culture that values balance, trust, and accountability., • Oversee the day-to-day operations of NYSTEC's service desk., • Direct and supervise the IT service desk team, including work assignments, scheduling, professional development, performance management, and all aspects of the employee life cycle., • Establish appropriate service level agreements and actively monitor service request activities to ensure that all requests are recorded, prioritized, and resolved within established expectations., • Review service desk policies and practices and proactively refine with a mindset of continuous improvement, ensuring team compliance., • Manage and coordinate technology-related incidents on behalf of the service desk., • Supervise the monitoring of service uptime, maintenance windows, and scheduled service outages., • Oversee and coordinate incident response and root cause analyses for any technology outages/emergency activities affecting NYSTEC., • Supervise and coordinate the change management process on behalf of IT, ensuring that all impacts from planned projects, maintenance, and other IT activities have been thoroughly reviewed, scheduled, and communicated to all stakeholders., • Use data and dashboards to measure performance, identify trends, and drive continuous improvement., • Align the service desk with NYSTEC's service catalog and standard change framework., • Manage onboarding and offboarding, endpoint readiness, and collaboration tool support (Microsoft 365 [M365], Microsoft Teams, Microsoft Intune, Windows Hello, etc.)., • Deliver an exceptional experience in every interaction, including clear communication, proactive follow up, and empathy for the end user., • Champion automation, knowledge base expansion, and self-service capabilities., • Partner with Facilities to maintain reliable technology and workplace infrastructure that supports hybrid work., • Excellent communication, coaching, and stakeholder-management skills., • Bias for action, structure, and continuous improvement., • Proven success leading a service desk or IT support team in a metrics-driven environment., • Strong familiarity with information technology service management (ITSM) platforms (Freshservice, ServiceNow, or similar)., • Demonstrated experience with Microsoft 365, Microsoft Entra ID (formerly Azure AD), Intune, and modern endpoint management., • A bachelor's degree in information technology, computer science, or a related field (preferred) and seven years of relevant experience, with at least three years in a leadership role. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ___ if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting ___. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. Interested in future quality assurance roles? We're always eager to connect with talented professionals. This posting is intended to identify and engage potential candidates in advance of hiring needs. Applications will be reviewed regularly, and qualified candidates will be contacted when a role becomes available. At NYSTEC, consultants at all levels contribute to quality analysis work across a wide range of client projects. In this type of role, you'll work closely with stakeholders to improve risk management, governance, quality control, quality assurance, and quality improvement processes. • Evaluate business requirements and project deliverables to ensure clarity, compliance, and alignment with objectives., • Develop tailored plans to validate processes, systems, or programs against client standards., • Assess functionality, compliance, and overall effectiveness through testing, audits, or structured evaluations., • Identify gaps or risks, document findings, and support resolving those issues to strengthen outcomes., • Ensure that deliverables meet client expectations, regulatory compliance, and performance standards., • Work with stakeholders across functions to communicate results, mitigate risks, and improve processes., • Provide actionable reporting, documentation, and recommendations to support continuous improvement., • Expertise in quality assurance, compliance review, or program evaluation., • Ability to analyze requirements, processes, and deliverables., • Documentation skills for creating test cases, audit checklists, or evaluation reports., • Effective communication and collaboration with stakeholders across technical and nontechnical teams., • Attention to detail, organizational skills, and ability to manage multiple priorities., • Proficiency with documentation and reporting tools (SharePoint, Word, Excel, dashboards)., • Familiarity with issue tracking and collaboration tools (e.g., Jira, Microsoft Azure development and operations [DevOps], or similar)., • Data validation skills, including Structured Query Language (SQL) queries, application programming interface (API) testing, and dashboard reporting., • Background in Agile/Scrum or other delivery methodologies., • Software testing experience across functions, regression, integration, and user acceptance testing (UAT) phases. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ___ if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting ___. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. As a Salesforce developer in the Emerging Technology Services practice area, you will serve as the technical lead during the implementation of Salesforce by an external system integrator for our clients and will transition to owning the platform for maintenance and ongoing enhancements after go-live. Serving as a Salesforce developer, your day-to-day role as a NYSTEC consultant will involve overseeing solution design, configuration, integration, and data architecture during implementation and later providing hands-on configuration, development, release management, and support. You will collaborate with internal teams and client stakeholders to guide digital transformation, ensure scalable architecture, and enable effective adoption of Salesforce-based low/no-code solutions. This position requires onsite work in Albany, NY. To be considered for this role, candidates must be permanent residents of the state of New York and reside within a commutable distance. • Serve as the primary technical liaison between client stakeholders and the external Salesforce implementation partner., • Review and validate vendor solution designs, data models, and custom code to ensure long-term maintainability and that best practices are followed., • Participate in requirements workshops, design sessions, sprint reviews, and user acceptance testing (UAT) activities., • Ensure that architectural decisions align with business strategy, security requirements, and compliance standards., • Identify risks, recommend mitigation strategies, and escalate issues when necessary., • Provide post-implementation support and enhancements., • Assume ownership of the configured Salesforce environment after go-live., • Perform ongoing configuration, customization, and development, including Salesforce Apex, Lightning Web Components (LWC), flows, and integrations., • Evaluate change requests, manage enhancements, and oversee release management., • Conduct platform health checks, performance optimization, and user access/security management., • Train users, support adoption, and serve as the primary Salesforce subject matter expert., • Provide guidance and mentoring to internal product owners, analysts, and technical team members., • Hands-on Salesforce development and configuration experience., • Proficiency in:, • Salesforce Apex (classes, triggers, test classes)., • LWC and/or Aura., • Salesforce flows and process automation., • Data modeling, security, and sharing rules., • Experience with representational state transfer/Simple Object Access Protocol (REST/SOAP) application programming interface (API) integrations and/or middleware (e.g., MuleSoft, Boomi)., • Proficient understanding of SDLC and Agile delivery frameworks., • Excellent written and verbal communication skills and ability to engage business and technical stakeholders., • Strategic thinking skills with the ability to translate business needs into technical design., • Ability to lead technical discussions and influence design and implementation decisions., • Self-starter able to work independently and in collaborative team environments., • Salesforce Platform Developer 2 certification., • Salesforce Administrator or Business Analyst certification., • Experience transitioning solutions from vendor implementation to in-house maintenance., • Experience in public sector or healthcare environments., • A bachelor's degree in computer science, data science, mathematics or a similar discipline and at least eight years of related experience. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ___ if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting ___. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. As a business intelligence (BI) developer in the Business Intelligence department, you will collaborate with team members to create and refine datasets, dashboards, and reports that support decision-making across the organization. Serving as a BI developer, your day-to-day role will include managing data pipelines, validating data accuracy, and resolving issues that arise within the BI ecosystem. You will collaborate closely with analysts, finance, IT, and other teams to translate needs into technical solutions. • Develop, maintain, and optimize datasets, data models, and reports to support organizational decision-making., • Build and manage extract, transform, and load/extract, load, and transform (ETL/ELT) processes to ensure reliable data ingestion, transformation, and delivery across systems., • Validate data accuracy and troubleshoot issues with pipelines, models, and reports to maintain a high-quality BI environment., • Collaborate with stakeholders to gather requirements, translate business needs into technical solutions, and deliver user-friendly dashboards., • Monitor BI system performance, implement enhancements, and ensure adherence to data governance and security standards., • Document processes, data definitions, and system changes to support long-term sustainability and team knowledge sharing., • Provide ongoing support for existing reports and datasets, including maintenance, updates, and performance tuning., • Partner with analysts and other teams to enable consistent, accurate, and accessible reporting across the organization., • Expertise with reporting tools, software, and other applications., • Established experience as a BI developer, creating interactive reports, visualizations, and data modeling., • Advanced Query Languages: Structured Query Language (SQL), Data Analysis Expressions (DAX), and Power Query M., • Python Proficiency: Ability to write clean, efficient Python for data transformation, validation, and automation, including using libraries such as pandas, Python Apache Arrow (PyArrow), or Microsoft Fabric Lakehouse Application Programming Interfaces (APIs)., • Spark/Notebooks: Experience using Python Apache Spark (PySpark) and Microsoft Fabric/Spark notebooks to manipulate large datasets, create transformation pipelines, and support more scalable data engineering tasks., • Experience building and maintaining fabric data pipelines, dataflows Gen2, notebooks, and lakehouse tables., • Understanding of delta tables, medallion architecture, incremental refresh, and performance tuning., • Ability to troubleshoot data pipeline failures, refresh issues, schema changes, and data mismatches across multiple layers., • Excellent analytical reasoning skills to translate operational and financial processes into scalable, accurate data models., • Similar experience in Google, Amazon Web Services (AWS), or Microsoft Azure Cloud is qualified., • Advanced Microsoft Fabric experience., • Kusto Query Language (KQL) for fabric real-time intelligence and telemetry analysis., • Exposure to Microsoft Azure services, such as Azure Data Factory, Azure SQL, or Data Lake Storage., • Understanding of security models (role-based access control [RBAC]), data governance, and compliance frameworks., • Microsoft Fabric Analytics Engineer certification (in progress or completed)., • A bachelor's degree in computer science, information technology/systems, finance/accounting, math/statistics, or a similar discipline, and five years of related experience, including experience with writing reports and analyzing technical requirement modes. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ___ if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting ___. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. The associate systems and network engineer is an entry- to mid-level role designed for a high-potential technician ready to transition into infrastructure engineering. This role supports the day-to-day operations of our Meraki network, Windows Server environment, and Microsoft Azure/365 cloud services. Under the mentorship of senior engineering staff, this role assists in deploying infrastructure as a service/platform as a service (IaaS/PaaS) solutions and in exploring artificial intelligence (AI) efficiencies, ensuring that NYSTEC's foundational technology remains secure, stable, and modern. • Meraki Network Support - Assist in configuring and monitoring Meraki Security (MX) firewalls, Microsoft switches, and Maraki Radio (MR) access points. Perform basic troubleshooting of connectivity issues and assist with hardware "rack and stack" in satellite offices., • Systems Administration - Administer Windows Server environments, including Hyper-V; user account management in Active Directory/Entra ID; policy updates; and server patching., • Cloud Operations - Assist in provisioning Azure virtual machines and managing storage accounts. Provide Tier-2/3 support for the M365 suite, ensuring secure access and optimal application performance., • Documentation and Asset Management - Maintain accurate network diagrams, Internet Protocol (IP) address schemes, and hardware inventory. Document standard operating procedures (SOPs) for common infrastructure tasks., • Security and Compliance - Monitor security alerts from the Meraki dashboard and Azure Sentinel. Assist in remediating vulnerabilities across endpoints and servers., • AI and Automation Learning - Work with senior engineers to develop basic PowerShell scripts for task automation and support the rollout of AI tools like Microsoft Copilot to the user base., • Collaboration - Work with other IT professionals, such as architects, security administrators, and other workload administrators, to implement and maintain the organization's IT strategy., • After-Hours Support - Provide technical assistance outside of standard business hours, including evenings and weekends, as needed periodically., • Travel - Travel to different NYSTEC office locations to provide hands-on technical support for issues that cannot be resolved remotely, as needed periodically., • Foundational Networking - Solid understanding of the Open Systems Interconnection (OSI) model, Transmission Control Protocol/Internet Protocol (TCP/IP), domain name system (DNS), and how a virtual local-area network (VLAN) works., • Windows Ecosystem - Experience with Windows 11 and Windows Server navigation. Understanding of how Active Directory, EntraID, and Intune manage users and computers., • Cloud Awareness - A baseline understanding of cloud service models (infrastructure as a service [IaaS], platform as a service [PaaS], software as a service [SaaS]). Knows the difference between a virtual machine in the cloud and an on-premises server., • Scripting Mindset - A strong desire to learn PowerShell, Terraform, or Microsoft Azure Command-Line Interface (CLI) for automation., • Adaptability - The ability to move quickly between a network problem and a server problem., • Troubleshooting Skills - Ability to diagnose and resolve technical issues related to hardware, software, and network connectivity., • Communication Skills - Excellent verbal and written communication skills to effectively interact with end users and other teams within the organization., • Documentation/Analytical Skills - Exceptional documentation and critical thinking skills., • Familiarity with the Meraki dashboard., • Knowledge of scripting languages like Microsoft PowerShell, and Microsoft Graph API, can be beneficial in automating tasks and troubleshooting issues with end-user devices and Microsoft Intune., • CompTIA Network+ or Security+, Microsoft AZ-900 (Azure Fundamentals), and/or Cisco certified support technician (CCST)., • An associate degree in computer science, engineering, information systems, or a similar discipline and three years in an IT support role. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ___ if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting ___. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Title: SharePoint Intranet Designer/ Developer Location: Albany NY (100% onsite) Responsibilities: Site design, structure, and user experience • Designs, builds, and maintains the SharePoint intranet and knowledge base PowerApps information architecture, navigation, and page structure., • Facilitates stakeholder review cycles and incorporates feedback to improve usability and adoption., • Maintains an inventory of pages and sections. Content management and readiness coordination • Coordinates content intake and population across contributors., • Ensures content is organized, findable, and formatted for efficient use during live calls., • Translates call center operational needs into requirements for navigation, search behavior, and day-to-day usability., • Defines and documents expectations for connected tooling (for example, Power Apps components), including performance, user volume, accessibility, and availability., • Recommends and supports design decisions that reduce navigation friction and improve findability across support levels. Stakeholder management, handoffs, and dependency tracking • Coordinates sequencing of work and handoffs across technical partners and internal stakeholders., • Supports phased migration planning to reduce duplication and clarify where different support-level knowledge should live over time. Access controls, permissions, and operational readiness • Defines role-based access and editing permissions, including admin, editor, and read-only tiers., • Identifies, escalates, and supports resolution of SharePoint permissions and access issues. Progress communication and documentation • Produces walkthrough materials and recordings to support review and onboarding., • Maintains clear meeting documentation, action items, and status updates to keep partners aligned and delivery predictable. Job Qualifications: • Bachelor's Degree., • 6 years of relevant experience., • An equivalent combination of advanced education, training, and experience will be considered.

$60 - $120/hourpayJavaScriptTypescriptReactAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Frontend Engineer Job Type: Contract Location: Remote Job Summary: Join our customer's team as a Frontend Engineer, where you will be instrumental in crafting seamless, intuitive, and robust web applications. As an expert in frontend technologies, you will play a key role in delivering delightful user experiences and collaborating within a high-performing, remote-first environment. Key Responsibilities: • Architect, develop, and maintain scalable web interfaces using JavaScript and TypeScript., • Collaborate closely with designers, product managers, and backend engineers to deliver high-quality solutions., • Ensure cross-browser compatibility and optimize applications for maximum speed and scalability., • Implement best practices in frontend engineering, code reviews, and continuous integration., • Translate complex requirements into clean, efficient, and reusable code components., • Communicate clearly and proactively through written and verbal channels, contributing to a strong team culture., • Troubleshoot, debug, and enhance existing applications for optimal performance and user satisfaction. Required Skills and Qualifications: • 3+ Years of Expert-level proficiency in JavaScript and TypeScript with hands-on experience in modern frontend frameworks., • Demonstrated track record of delivering high-quality, production-ready web applications., • Strong ability to write clear and maintainable code, adhering to industry standards., • Exceptional written and verbal communication skills, fostering effective remote collaboration., • Ability to work autonomously while staying closely aligned with the broader team goals., • A keen eye for detail and a passion for delivering outstanding user experiences., • Proven experience troubleshooting and resolving complex frontend issues. Preferred Qualifications: • Background in building accessible and responsive web applications., • Experience working in distributed, remote-first engineering teams., • Familiarity with agile methodologies and modern development workflows.

$60 - $120/hourpayNode.jsTypescriptReactAngularGoLangAPI IntegrationsFastAPIREST APIReact NativeShopifyWordpressNest.jsAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Full Stack Developer Job Type: Contractor Location: Remote Job Summary: Join our customer’s team as a Full Stack Developer and bring your expertise across a dynamic range of technologies to help dictate the future of AI. We are searching for innovative developers with a deep passion for both backend and frontend development, who thrive in collaborative, fast-paced environments and possess exceptional written and verbal communication skills. Key Responsibilities: • Design, develop, and maintain scalable web and mobile applications using advanced technologies and frameworks., • Integrate third-party APIs and systems, ensuring seamless connectivity and performance., • Develop robust backend solutions utilizing Node.js, GoLang, FastAPI, Nest.js, or RESTful APIs., • Create intuitive, high-quality user interfaces with React, Angular, and React Native., • Contribute to e-commerce and CMS development with Shopify and Wordpress., • Collaborate closely with cross-functional teams, providing technical insight and ensuring project alignment., • Write clean, maintainable code and document technical solutions clearly for teams and stakeholders. Required Skills and Qualifications: • 3+ years of experience as a Full Stack Developer across diverse industries (excluding IT infrastructure or Cybersecurity)., • Advanced proficiency in Node.js, Typescript, GoLang, FastAPI, Nest.js, or REST API development., • Strong expertise in frontend frameworks including React, Angular, and React Native., • Demonstrated ability to integrate and manage complex APIs and third-party services., • Hands-on experience with Shopify and Wordpress platforms., • Exceptional written and verbal communication skills, with a focus on clarity and thorough documentation., • Proven track record of delivering scalable, maintainable, and secure web solutions in collaborative team settings. Preferred Qualifications: • Experience optimizing solutions for high performance and scalability in cloud environments., • Demonstrated leadership in cross-disciplinary Agile teams.

$60 - $120/hourpayBackend DevelopementAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Backend Engineer Job Type: Contract Location: Remote Job Summary: Join our customer's team as a Backend Engineer, where you'll architect and build robust, scalable backend systems powering innovative digital products. Collaborate with top-tier engineers in a dynamic, expert environment while driving forward the core technology infrastructure. This is a fantastic opportunity for backend specialists passionate about solving complex challenges and delivering high-impact solutions. Key Responsibilities: • Design, develop, and maintain scalable backend services and APIs that meet demanding performance requirements., • Collaborate cross-functionally to translate business needs into technical specifications and impactful backend solutions., • Optimize backend systems for reliability, security, and efficiency, ensuring seamless user experiences., • Write clean, well-documented, and thoroughly tested code, adhering to best engineering practices., • Participate actively in code reviews, mentoring, and knowledge sharing sessions with fellow engineers., • Monitor, troubleshoot, and resolve backend issues in production environments, targeting root causes and continuous improvements., • Contribute to architecture discussions and decisions, bringing innovative ideas and a solutions-oriented mindset. Required Skills and Qualifications: • 3+ Years Proven expertise in backend development using modern programming languages., • Extensive experience designing and implementing RESTful APIs and microservices architectures., • Strong proficiency with relational and NoSQL databases, along with data modeling principles., • Deep understanding of system security, authentication, and authorization best practices., • Experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)., • Excellent written and verbal communication skills, with a collaborative and proactive approach., • Ability to thrive in a fast-paced, fully remote expert team environment. Preferred Qualifications: • Familiarity with event-driven or server less architectures., • Experience with CI/CD pipelines and automated testing frameworks., • Background in mentoring or technical leadership within backend teams.

The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also meet with customer representatives frequently in order to understand required content. Must Haves: • 4+ years of technical writing experience, • Experience leading projects, red lining documents and creating documents, • Experience working in highly regulated environment/GxP/GDP/GMP experience, • Experience writing SOPs from scratch Day to Day: A large pharmaceutical client is looking for a Technical Writer to join the team in Albany, NY. This individual will be responsible for leading projects, red lining documents, as well as creating documents. The ideal candidate should have experience following site instructions to write SOPs from scratch as well as strong project management skills. Strong communication and attention to detail with previous technical writing experience is crucial to be successful in this role.

Job Description: Summary: The Service Control/Operations Methodology at Excellus generally consists of the following disciplines: * • Asset and Configuration Management, • Incident/Problem/Change Management, • Service Desk The Asset-Configuration Management Analyst is specific to the Asset and Configuration Management Function at the Excellus Health Plan. This position oversees the daily and long-term strategic management of software and technology-related hardware within the organization. This position is responsible for the development, implementation, monitoring, administration and compliance of all IT Asset Management tools and services such as but not limited to tracking PC and Server lifecycles, software license compliancy and unauthorized software or hardware installations and usage. The incumbent will develop and implement procedures for tracking company assets to oversee quality control throughout. Essential Primary Responsibilities/Accountabilities: All Levels: Level I: • Works closely with Purchasing, Finance, Contracts, vendors and all areas within EIT to ensure that IT technology-related hardware and software assets are documented, accounted, and tracked throughout their entire lifecycle., • Plans, monitors, and records software and/or hardware licenses to ensure compliance with vendor contracts., • Utilizes ITAM tools, programs, and processes to manage IT inventory, complying with approved policy and guidelines., • Develops, creates and maintains associated custom connectors and scripts within the tool sets., • Compares licenses, warranties, maintenance agreements, and vendor contracts against audits to ensure compliance with internal and regulatory policies., • Performs inventory and usage monitoring of IT hardware and software and records for quality control and comparison against standard corporate practices., • Ensures all software running on company owned equipment has been approved for use within our environment by tracking and reporting on unauthorized installs; develops and executes associated remediation plan., • Performs reconciliations and remediations on all software., • Responsible for maintaining all discovery schedules and accuracy of all discovery models., • Develops metrics and runs reports to understand compliance position and risk., • Identifies cost-saving opportunities including standards definition and application rationalization efforts., • Explores opportunities to leverage unused IT assets to achieve full efficiency and ROI from company resources., • Performs software requisitioning for all business areas., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Collaborates with peers in supporting, upgrading and/or replacing asset management tools as well as on the development of support documentation and reporting templates., • Responsible for implementing, configuring, and maintaining all ServiceNow CMDB (Configuration Management Database) processes, work instructions, and activities., • Performs, at minimum, quarterly process reviews and recommend CSI initiatives/opportunities for consideration and approval., • Performs auditing reports that highlight missing asset and configuration item's information, investigating reasons and recommending actions to prevent their recurrence., • Assists in the definition and registration of configuration items (Cis), driving toward the appropriate level of attributes and relationships required to support IT Service Management (ITSM) processes., • Maintains precise documentation and accurate usage of the CMDB., • Ensures all patterning for discovery and service mapping is accurately maintained., • Performs reconciliations between the CMDB and monitoring tools., • Understands and maintains all CMDB and Asset Management dashboards. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Bachelor's degree in Computer Science, Information Technology or relevant field (or four additional years related work experience in lieu of bachelors)., • Three years of experience in related field., • Experience in working within the ITIL Framework for Asset & Configuration Management including ITIL foundation level training., • Working knowledge of asset management design and implementation along with project management and process improvement preferred., • Solid understanding of end user licensing agreements and licensing types., • Experience with tools and processes of software distribution., • Strong written and verbal communication skills both technical and non-technical., • Proven analytical, planning and organizational skills., • Five years related work experience., • Certification in working within the ITIL Framework for Asset & Configuration Management including ITIL foundation level training., • Experience with configuration management tools as an administrator, preferably ServiceNow Discovery., • Experience maintaining baseline and CMDB using platforms such as ServiceNow., • Experience with SQL, JAVA, Visual Basic and Crystal Reports., • Working knowledge of software change control best practices and methodologies., • Working knowledge of asset management and configuration management design and implementation along with project management and process improvement preferred., • Advanced understanding of end user licensing agreements and licensing types., • Advanced experience with tools and processes of software distribution. Physical Requirements: • Ability to travel across regions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E4 - Min 65,346 Mid 91,484 Max 117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Accountable for Canals' IBM Maximo processes, this role delivers reliable solution management and responsive stakeholder support. Key responsibilities include maintaining helpdesk knowledge, fulfilling user and system requests, managing user identities and onboarding new users, capturing and resolving incidents, and monitoring system events to strengthen Canals' Maximo workflows. The position also manages the support contract and supports major problem management to ensure system stability and performance. Throughout these activities, the role maintains regular touchpoints with Canals and NYPA business, IT, and asset management stakeholders to align on priorities, address process needs, and proactively improve the user experience. By offering service-oriented support, the position enhances the quality of life for regular users, promotes data standardization, and ensures that solution enhancements-such as the advancement and adoption of work management technologies like Maximo Mobile-effectively support Canals' operational goals. #LI-VB1 • Help close gaps identified within the Asset Information Strategy document by supporting the Asset Information roadmap., • Facilitate data importance and frequency sessions., • Work with software contractors on software upgrade implementation process and assist with/ provide recommendations regarding goals and objectives for meeting implementation requirements., • Ensure data quality and integrity., • Lead efforts with the NYPA Information Technology and site Asset Management staff to maximize the capability of Asset Management tools., • Analyze/audit existing business processes to identify improvement opportunities or gaps where new processes/controls are needed., • Anticipate bottlenecks, provide management escalation, prioritize and execute projects, and balance business needs vs. technical constraints., • Support the spread of Asset Management culture at an enterprise-wide level and promote continuous improvement opportunities., • Advanced knowledge of the Energy Industry., • Advanced familiarity with Asset Information/Data and related technologies, services, and practices., • Advanced technical skills and abilities related to Project Management methodologies, change control processes, administration of technical issues, and Microsoft Office Suite., • Associate's degree in a related field and 6 years of related experience., • Utility experience preferred., • Up to 20% travel throughout New York State on an occasional basis., • Ability to perform fieldwork in remote locations during all seasons., • Fieldwork may require extensive foot travel over uneven terrain. The New York Power Authority and Canal Corporation believes that diversity, equity, and inclusion drive our success, and we encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents and veterans to apply. As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race/color, creed/religion, national origin, citizenship or immigration status, age, disability, military status, gender/sex, sexual orientation, gender identity/expression, pregnancy and related conditions, familial/marital status, domestic violence victim status, predisposing genetic characteristics, arrest/criminal conviction record or any other category protected by law. NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates' disabilities, pregnancy-related conditions, religious observances/practices and/or domestic violence concerns. To request an accommodation, please email___.

The Senior Robotics Specialist (BlueBird), will report up to the NYPA Robotics Program manager, this will drive enterprise level advancement of uncrewed and autonomous systems, guiding the strategic expansion of the BLUEBIRD (Remote Operation Program) initiatives and broader robotics capabilities across the organization. This role blends technical leadership, regulatory expertise, and cross agency collaboration to ensure NYPA remains at the forefront of safe, compliant, and innovative Robotics solutions. This role will be a key part of communication between engineering, operations, aviation, and Canals. As a Sr. Robotics Specialist (BlueBird), the position helps shape program direction, evaluates emerging technologies, and develops missionaligned use cases that enhance operational efficiency and organizational resilience. This role works closely with Canals Asset Management and Structural Inspection. In addition, it strengthens workforce capability and safety through pilot training and usecase development helping build a sustainable, futureready robotics ecosystem for NYPA and Canals with the mindset of "Risk the Machine, Not the Person." #LI-VB1 • Develop and manage NYPA's Robotics program and related projects, aligning it with organizational goals, safety and regulatory compliance., • Provide end-to-end support for issues to perform triage, open tickets, and utilize UAS knowledge to resolve drone flight and any supporting software platform issues reported by Operators. Document problems including steps taken, diagnostic results, and escalation and repair information., • Oversee a team of UAS operators and trainers, conducting advanced training sessions and supervising field operations., • Assist with enhancing and creating new Robotics Processes and procedures., • Assist with testing UAS hardware and software to aid in evaluating and developing product, software, and firmware releases., • Analyze trouble tickets and maintenance logs and identify trends leading to canceled and interrupted missions including weather, policy, software and firmware defects, hardware deficiencies, and training opportunities., • Developing new use cases around NYPA using different robotics technologies., • Oversee inventory management of robotic and related equipment across NYPA sites. Facilitate RMA, maintenance, and inventory management processes., • Contribute to the development of robotic related software applications, providing expertise in user acceptance testing and system improvements., • Engage in STEM outreach programs, promoting the use of robotic in educational and community initiatives., • Regularly identify and review UAS technologies to help inform senior leadership of options, and to help lay out a strategic approach for growing BVLOS and air domain awareness capabilities. Make recommendations for acquisition and system integration., • Knowledge and operational familiarity with Mobile Robotics and Drone technologies, regulations and procedures., • Strong knowledge and/or experience in: Robotics (including Drones), Control Systems, Artificial Intelligence, Navigation, Wireless Technologies, Sensors, • Familiarity with software platform development processes, particularly related to drone missions and data management., • Experience or technical understanding of electrical, mechanical and software engineering concepts., • Strong analytical, automation, and software development skills are also essential for this role., • Excellent communication and collaboration skills, able to work effectively with diverse teams and stakeholders for training, change management., • Strong ability to consume and manipulate large data sets and articulate its business impact., • Bachelor's degree (Engineering Degree preferred) , Military experience in either aviation or UAS technical fields, with a strong focus on utility applications or an additional 4 years of directly related experience., • Minimum 5 years of experience in robotics or computer systems., • Active FAA Part 107 License and security clearance., • Experience in BVLOS operations or with other entities supporting FAA UAS integration efforts (e.g., FAA test sites, centers of excellence, Integration Pilot Program partners, etc.) preferred., • Previous experience in a Utility industry or similar organization is preferred. Approximately 40% travel, primarily within NYS The New York Power Authority is committed to providing fair, competitive, and market-informed compensation. The estimated salary range for this position is: $108,000-$148,500. The salary offered will be determined based on the successful candidates' relevant experience, knowledge, skills, and abilities. The New York Power Authority and Canal Corporation believes that diversity, equity, and inclusion drive our success, and we encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents and veterans to apply. As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race/color, creed/religion, national origin, citizenship or immigration status, age, disability, military status, gender/sex, sexual orientation, gender identity/expression, pregnancy and related conditions, familial/marital status, domestic violence victim status, predisposing genetic characteristics, arrest/criminal conviction record or any other category protected by law. NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates' disabilities, pregnancy-related conditions, religious observances/practices and/or domestic violence concerns. To request an accommodation, please email___.

Job Description Business Support Specialist – Albany, NY (Long-Term Contract) We’re seeking highly organized and detail-oriented Business Support Specialists to join our team in Albany, New York. In this long-term contract role, you’ll work within our service center, specializing in finance, human resources, or support services. This position emphasizes cross-training and adaptability, allowing you to contribute across multiple service areas as needed. Key Responsibilities: • Process transactions in finance, HR, or support services, following established procedures and service level agreements., • Apply working knowledge of relevant policies and procedures to ensure accuracy and compliance., • Respond to inquiries and resolve issues through the call center and ticketing system., • Investigate and correct complex processing errors to maintain data integrity., • Analyze data to support audits and improve operational practices., • Provide professional, responsive customer service., • Identify user needs and recommend system or process enhancements., • Assist with audit reviews and evaluations., • Collaborate with team members to manage workload across service lines. • High school diploma with three years of relevant experience in processing business, finance, or HR transactions; or 60 semester credit hours of college-level study; or 30 semester credit hours of college-level study and one year of related experience., • Proficiency in customer service and communication skills., • Strong knowledge of policies, procedures, and human resources administration., • Familiarity with ticketing systems and call center operations., • Experience in data analysis and resolving complex auditing issues., • Ability to manage multiple tasks and adapt to changing workloads., • Demonstrated skills in bookkeeping and financial practices., • Knowledge of service level agreements and vendor relations.

Job Description: Summary: Under the guidance of Risk Adjustment leadership, this position is responsible for delivering multiple concurrent Risk Adjustment Projects and Programs with quality, to plan, and within budget. The Risk Adjustment Project Manager is responsible for all aspects of the project from initiation to post-implementation monitoring and maintenance. This will include developing communications and presenting to internal and external audiences. Manages risk adjustment projects as assigned. In addition, the Project Manager will govern and provide oversight of assigned vendor partners within the Risk Adjustment Program Portfolio to ensure vendor performance meets contractual and Health Plan needs. Conducts operational process analysis and process improvement identification and recommendations and executes action plans. Responsible to fill one or more roles (simultaneously if needed) on Maintenance of Business (MOB) project teams (e.g., program manager, product manager, user experience lead). Essential Primary Responsibilities/Accountabilities: All Levels * Plans, directs, and coordinates matrixed team(s) activities to manage and implement interrelated risk adjustment projects. * Plans, schedules, monitors, and reports on activities related to Risk Adjustment projects and process improvement initiatives. Process improvement responsibilities include internal Risk Adjustment teams as well as process improvement for cross-divisional departments. * Guides and mentors Implementation project management team and fosters positive attitudes among staff re quality and excellence of execution to ensure that delivered service meets agreed service levels. * Creates the Risk Adjustment project work plans and is responsible for their execution. * Acts independently to assess and monitor projects and vendor partners performance, including problem identification, developing potential solutions, implementing them and evaluating outcomes involving various staff as needed. Responsible for troubleshooting and using all resources to find needed answers. This includes assessing when to elevate issues and doing so as needed. * Trains and mentors project team as to how to get project work done, how to use project tools and resources. * Writes and speaks fluently on all aspects of work. Communicates effectively with vendor partners, providers, colleagues 2-3 levels up/down and across a range of disciplines, and all levels of management. * Organizes and prioritizes tasks, proposed work assignments so that as to successfully complete projects in a timely manner. * Manages multiple projects with competing deadlines to successful completion. * Will act and serve as Project Manager, Product Manager, Program Manager, Test Lead and User Experience Lead (if needed simultaneously) within the Microsoft Framework Solutions Team Process Model. * Responsible of the creation and deployment of monitoring reports of the assigned Risk Adjustment projects. * Responsible for enhancing communication within and outside key Risk Adjustment priorities, project work, and other impact of Risk Adjustment work cross divisionally (may design and deploy newsletter and other communications vehicles). * Meets with management, sponsors, and project teams to review project scope/progress and resolve project issues. * Coaches and counsels members of cross-functional teams to accomplish projects, meet established schedules, or resolve technical/operational issues. * Establishes appropriate metrics for measuring key project criteria. * Selects and applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed policies. * Produces work plans according to required standards. * Works with colleagues to produce/recommend/develop long-term plans. * Fosters a positive environment of continuous process improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs. * Monitors and reports on the progress of the resolution of high impact problems according to established standards. Handles those exceptions that have been referred from below relating to schedules, working methods, resources, staff matters, or technical difficulties. Passes decisions clearly outside scope upward, including proposed solutions whenever appropriate. * Ensures contracted vendor partners are being managed using standard governance processes including quarterly business reviews, vendor scorecards, escalation process, etc. * Executes and manages vendor performance corrective action plan. * Conducts post project Lessons Learned sessions project team and vendor partner. * Always acts professionally and encourages professional standards among staff. * Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. * Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. * Regular and reliable attendance is expected and required. * Performs other functions as assigned by management. Level II - performs these additional responsibilities: * Acts as lead and as contact company-wide for Risk Adjustment projects. Responsible for answering questions regarding risk adjustment projects and education for project internally and externally. * Represents Managers and Directors of supported areas in all pertaining to related projects, including decision-making responsibilities, attendance at cross-divisional and regional committees, meetings and workgroups. * Determines, monitors, and reviews all project economics to include project costs, operational budgets, staffing requirements, project resources, and project risk. Identifies and assembles the appropriate blend of talent and additional resources to meet project needs and requirements. * Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations, and work requirements. Ensures adherence to legally binding requirements and customer long-term strategic goals. Controls project requirements, scope, and change management issues. Level III - performs these additional responsibilities: * Responsible for taking all necessary steps with procurement, accounts payable, risk adjustment controls to ensure validated payment to contracted vendor partners. * Develops vendor performance metrics to monitor and evaluate vendor performance, making recommendations for additions and deletions of vendors as appropriate. * Leads in the identification and selection of vendors by directing the RFP process, partners with Finance on the financial details of the contract and partners with Legal to ensure the corporation is protected by the contract. Additionally, ensures all vended processes and interfaces are compliant with our security requirements. * Develops risk adjustment vendor contracts including all necessary service level agreements. * Leads re-negotiation and/or termination activities related to vendor relationships. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels: * A relevant BS degree and minimum of 2 years of Project Management experience. In lieu of a degree, six (6) additional years of experience required. * A minimum of 3 years demonstrated performance in a related area * PMP/PMI Certification preferred. * Lean Six Sigma experience desired. * Expert knowledge of Health Plan Operations and/or Risk Adjustment Operations. * Demonstrated leadership skills. * Demonstrated skills in developing and achieving project scope, costs, planning and meeting project deliverables. * Demonstrated skills in forming and fostering high performance, cross-functional teams. * Highly Effective communicator. * Demonstrated skills quality principles, especially root cause analysis and problem solving Demonstrated business and technical problem solving skills. * Very strong analytical and business process development skills. * Strong organizational and multi-tasking skills. * Demonstrated competence in staff leadership and project leadership tasks. Level II (in addition to Level I responsibilities): * A relevant BS degree and a minimum of 3 years Project Manager experience * PMP/PMI Certification required Level III (in addition to Level II responsibilities): * A relevant BS degree and a minimum of 5 years Project Management experience. * PMP/PMI Certification required Physical Requirements: * Ability to travel across regions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E3: Minimum $62,400 - Maximum $106,929 Level II: Grade E4: Minimum $65,346 - Maximum $117,622 Level III: Grade E5: Minimum $71,880 - Maximum $129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the general direction of the Assigned Management, and in accordance with sound and ethical procedures, objectives and controls, a Network Services Analyst analyzes and evaluates the composition and characteristics of Health Plan provider networks. This position also is responsible for the development of consistent payment methodologies and negotiates allowances for out of area/out of network non-par claims. In the course of this work, the Analyst will be required to work closely with others to assemble and produce documentation and informational materials that will guide Senior Management in making strategic network specific business decisions. Essential Primary Responsibilities/Accountabilities: All Levels - Manages and supports various projects with implications for all lines of business. These projects arise in response to shifts in marketplace dynamics, changes in the delivery of healthcare services, or the emergence of new products. Responsibilities include, but are not limited to: * Differentiates claim types and navigates through the various claims platforms. * Uses pricing tools and efficiency in the varying payment methodologies. * Gathers data from a variety of sources; updates and maintains a variety of; prepares financial reports, statements and analysis for management review. * Performs assigned analysis and/or assists in complex analysis for supervisory review, creates models and makes recommendations based on the analysis completed. * Assists in the determination of the impact of various business options for strategic planning and other financial decisions. * Assists in accumulation and evaluation of data from outside sources to negotiate pricing for out of area/network services. Develops letter of agreement then notifies claims department that service has been priced. * Responsible for the development and analyses of supporting financial schedules, including preparation of worksheets, maintenance of appropriate backup and documentation for internal control and auditing purposes. * Supports and maintains contracting and relationship responsibilities associated the utilization of the Blue and non-Blue national/regional provider network(s), including development and maintenance of vendor contracts, tracking of open issues, leading team efforts to matrix manage open network issues relative to prospective employer groups, tracking and status reporting for senior management. * Creates and maintains network tracking reports by product and by region, including threatened resignation reports, specialty inventory reporting, provider specific product participation reporting, assessing analytics to identify potential network gaps and recommendations for change. * Supports product development initiatives such as development of networks to service Safety Net and Medicare products. This includes development of reports on products, network strategies, status reporting on activity, financial information preparation for negotiators. * Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct. * Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. * Regular and reliable attendance is expected and required. * Performs other functions as assigned by management. * Regular and reliable attendance is expected and required. Level II - performs similar functions as the Network Services Analyst I and can be differentiated by the following: * Works with larger, more complex, higher visibility accounts that have been escalated. Develops and maintains more complex vendor contracts. * Identify root cause of problems; develop potential options and likely outcomes of each option; Recommend optimal option. * Model financial impact of change to reimbursement methodology on an individual claim basis; Articulates impact of changing from one reimbursement methodology to an alternate. * Analyzes, identifies and recommends improvements to the claims process and inventories such as triaging misrouted cases, conducting cost and quality analyses. * Maintains appropriate backup and documentation to ensure regulatory compliance is being met. * Demonstrates adherence to internal controls surrounding regulatory compliance and have ability to explain same. Level III - performs similar functions as the Network Services Analyst I & II and can be differentiated by the following: * Facilitates cross-functional workgroups and internal meetings to present recommendations and lead workgroup to determine best course of action to implement corrections to system or process improvement opportunities. Presents information clearly. * Discusses complex out of network claims with providers and recommends solutions. Tracks unusual and/or outstanding claims. * Identifies trends and opportunities with network management/negotiators, etc.; presents findings and recommendations to management. * Works with key stakeholders to create improvements as either a dedicated resource or with overall division processes to ensure end to end continuity. * Analyzes and interprets complex records/documentation; reviews and assesses validity of financial estimates from a variety of sources against stated business objectives. * Acts in a consultative capacity to management at all levels of assigned organization unit to provide professional technical expertise in the determination of suitable approaches to reimbursement concerns. * Applies principles of total quality management, team leadership, facilitates peer review activities on a consistent, ongoing basis to identify and remove barriers to increased productivity, quality, cost effectiveness, and timeliness of operations and customer satisfaction. * Designs and develops reports which illustrate integrated solutions to meet business needs or enhance performance. * Reviews and approves project cost/benefit analyses prior to presentation to company management. * Acts as a mentor to the team by setting, and striving to achieve high levels of professional competence. Leads by example. Minimum Qualifications: NOTE: This description includes multiple levels of classification. The levels of classifications are differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making and in some cases, becoming a resource to others. New hires will be placed in the level for which they are most qualified based on their experience, credentials and skills. Level I * Bachelor's degree in Health Care Administration, Business, Finance or relevant field with a minimum of four years health care/business experience in an analytical function, plus a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * In lieu of degree, a minimum of eight years health care/business experience in an analytical function including a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * Ability to read and understand contractual language - weave through it and be able to negotiate on layman's terms. * Strong analytical, written and oral communication, organizational and time management skills. * Proficiency in Microsoft Office suite. * Ability to work with the various levels of internal management and external audiences. Level II - requires similar minimum qualifications as level I, as well as: * A minimum of five years health care experience in an analytical function, plus a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * Excellent written and oral communications skills in addition to strong organizational and time management skills are required. * Strength in spreadsheet, data base, word processing and Microsoft Office products. * Ability to present and communicate complex issues with fluency and expertise. * Must be able to interact comfortably with all levels of management. * Relationship building skills required Level III - requires similar minimum qualifications as level I & II, as well as: * A minimum of seven years health care analytical experience, plus a minimum of two years of business user experience including negotiation, research, analysis and working with outside customers. * Ability to identify trends and opportunities with network management/negotiators, etc.; presents findings and recommendations. * Demonstrated leadership, decision-making and team building skills. * In addition to solid oral and written skills, must have solid presentation skills. * Certification preferred in Lean Six Sigma Green Belt. * Excellent presentation skills. Physical Requirements: * Use of computers and phone * Ability to have limited travel In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E2: Minimum $62,400 - Maximum $96,081 Level II: Grade E3: Minimum $62,400 - Maximum $106,929 Level III: Grade E4: Minimum $65,346 - Maximum $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Tier 1 Help Desk Analyst Location: Onsite (Capital Region, NY) | Potential for hybrid flexibility after training Pay: $23–27/hr. Duration: ASAP, through the end of 2026 Hours: M-F, 7:30am-4:30pm Join a mission-driven, statewide nonprofit organization that plays a critical role in keeping essential infrastructure running smoothly across New York. This is a unique opportunity to support a highly visible IT environment that operates 24/7 and collaborates closely with technical and engineering teams. We’re seeking a Tier 1 Service Desk Analyst to serve as the front-line point of contact for IT support. This is a true triage-focused role—ideal for someone who enjoys problem-solving, staying organized in a fast-paced environment, and acting as the “face” of IT for internal users. This team is looking to move quickly and add someone who can make an immediate impact. If you’re a reliable, detail-oriented IT professional who enjoys being the go-to resource for users, this is a great resume builder! What You’ll Do • Serve as the first point of contact for IT support via tickets, email, IM, and occasional calls, • Triage incoming requests—resolve quick fixes and escalate more complex issues to Tier 2/3 teams, • Log, prioritize, and manage tickets within an ITSM tool (ServiceNow preferred), • Troubleshoot common issues (password resets, access, hardware/software, connectivity, etc.), • Support onboarding/offboarding activities (account setup, equipment tracking), • Maintain accurate documentation and ensure timely ticket resolution, • Track and manage IT assets within the system, • Provide a high level of customer service in a professional, user-facing environment What We’re Looking For • 1–3 years of Help Desk or IT support experience, • Hands-on experience with ticketing systems (ServiceNow a plus), • Strong troubleshooting skills and ability to resolve basic issues quickly, • Comfortable working in a fast-paced, high-volume ticket environment, • Professional, polished, and customer-focused demeanor, • No degree required—practical experience is key What Makes This Role Stand Out • Opportunity to support a large, complex IT environment with 600+ users, • Highly collaborative team with strong leadership and an open-door culture, • Exposure to enterprise-level systems, asset management, and IT operations, • Clear structure with defined escalation paths—great for building foundational IT experience, • Potential for hybrid flexibility (on Mondays and Fridays) after ramp-up Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Software Engineering Job Qualifications: Skills: Health Care, QA Documentation, QA Leadership Certifications: None Experience: 8 + years of related experience US Citizenship Required: No Job Description: IT QUALITY ASSURANCE SR MANAGER Transform technology into opportunity as an IT Quality Assurance Sr Manager (SIT) at GDIT. Shape what's next for mission-critical government projects while shaping what's next for your engineering career. MEANINGFUL WORK AND PERSONAL IMPACT The work you'll do will be impactful to the mission of our NYS customer. You will play a crucial role as you join our team in partnership with New York State of Health (NYSoH) to provide comprehensive health coverage to more than 7.0 million New Yorkers through its Health Benefit Exchange (HBE) You will lead a team of 40+ testers supporting a large-scale, multi‑tier application. In parallel, you'll guide the organization's shift from predominantly manual testing to a scalable, automation‑first practice. This is a hands‑on leadership role working closely with the client, program leadership, and peer teams to promote quality, service, teamwork, growth, and cost‑effective resource management. You should be a strong collaborator who can work across a matrixed program. What You'll Own & Deliver Delivery & Team Leadership \n • Ensure delivery of multiple parallel releases on schedule with minimal defects, balancing competing priorities and cross‑team dependencies. \n, • Align closely with Project Management, Development, Requirements, and Operations to unblock testing and keep schedules on track. \n, • Review estimates and metrics to ensure they are reasonable and accurate; adjust plans based on data.\n, • \n Mentor, motivate, and manage performance for team members; support growth and clear career paths.\n, • Identify and remove blockers quickly; escalate issues when needed, and keep stakeholders informed. \n, • Partner with client leadership to communicate release plans, status, and readiness. \n\n Modernization & Automation at Scale \n • Lead an outcome‑based roadmap to move from manual to automation‑first, phased by risk and value.\n, • Provide updates to leadership using metrics on modernization initiatives \n, • Drive innovation in testing practices and automation to improve efficiency and effectiveness.\n, • Proactively drive the adoption of automated testing to reduce costs and improve efficiency.\n, • Provide practical guidance on automation tools and practices; Transition Manual testers to automation . \n\n Program & Client Collaboration \n • Share clear, easy-to-understand updates on release status with the program team and client leaders. \n, • Act as a liaison between the Testing team, peer organizations, and business stakeholders.\n, • Turn testing insights into client outcomes : fewer production issues, faster releases, and a better user experience-and track progress with metrics.\n, • Fosters communication among team members, other department groups, and program stakeholders. \n, • Proactively develops solutions that deliver value to the client and help reduce costs and improve efficiency.\n\n Quality Strategy & Governance \n • Define implementation standards and oversee testing and associated documentation. \n, • Continuously improving QA processes, tools, and methodologies to increase efficiency. \n, • Ensure adherence to software engineering best practices across the development lifecycle. \n, • Set an end-to-end testing strategy and compliance \n, • Own the QA tooling roadmap and standards\n\n WHAT YOU'LL NEED TO SUCCEED \n • 8 + years of experience in government or healthcare consulting (or closely related domains). \n, • 8+ years managing testing teams with 30+ staff for system enhancements supporting large-scale Eligibility / Medicaid systems or equivalent. \n, • Technical familiarity with large‑scale, multi‑tier, service‑oriented applications. \n, • Experience managing teams and documenting testing plans, execution, and results. \n, • Bachelor's degree in computer science, Computer Engineering, Information Systems, Engineering, Business, or related field. \n, • ISTQB certifications such as CTFL, CTFL‑AT, or CTAL‑TM (or equivalent). \n, • Deep knowledge of the SDLC and STLC. \n, • Experience leading the implementation of automation test frameworks.\n\n GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. • Growth: AI-powered career tool that identifies career steps and learning opportunities, • Support: An internal mobility team focused on helping you achieve your career goals, • Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off, • Flexibility: Full-flex work week to own your priorities at work and at home, • Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in software development at GDIT and you'll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation. The likely salary range for this position is $148,750 - $201,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None T elecommuting Options: Hybrid Work Location: USA NY Albany Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc . Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Creighton Manning, a GAI Company, is seeking an AutoCAD Drafter to join our team. About This Position: We are currently seeking a qualified AutoCAD Drafter/Technician to complement our CAD services team. As a CAD Group member, you will support a multidiscipline engineering and surveying team and work directly with staff to develop plans, presentation, figures, survey mapping, and proposal graphics, with potential opportunities to assist in field work. The ideal candidate is an experienced Autodesk Civil 3d user who is capable of learning Bentley MicroStation and OpenRoads, as a unique opportunity to become a dual user with training. Essential Job Functions: • Primary function is to support CAD needs directly with engineering and surveying staff for these departments: Civil/Site, Highway, Structures, Traffic, and Survey., • Perform advanced CAD tasks using AutoCAD and Civil 3D (MicroStation is a plus)., • Prepare Contract plans from scratch with mark-ups provided by design and survey staff., • Adhere to all CME in-house Civil CAD standards., • Assist in automating processes and standards through the software., • Perform CAD edits following staff red lines., • Create graphics and presentation visualizations for projects and marketing., • Ability to extract details and sections from 3d models for plan creation., • Responsible for basic QA/QC tasks and review of all CAD work., • Associates degree in Civil Engineering Technology and/or a CAD Certificate from an accredited program or an approved equivalent. Autodesk Certified Professional in AutoCAD for Design and Drafting, or equal, a plus., • Minimum of 1-2 years of previous related job experience preferred Pay is based on applicant's ability/experience and will be rated accordingly. Extras: At Creighton Manning, continuous learning and mentoring are part of our DNA. There are opportunities to advance your career towards CAD Manager or into various corporate leadership positions. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor. EducationAssociates of Drafting (required) ExperienceRelated Experience (required) Licenses & CertificationsDriver's License (required) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Summary: The Senior Director of Data & AI Product Technology is an enterprise technical leader reporting to the SVP of Data & AI Product. This role drives the delivery of scalable, feasible, and compliant Data & AI products that create measurable business value. As a technical leader within the product operating model, the Senior Director partners across product, engineering, and business teams, and collaborates broadly within the GDATS organization including Enterprise Data, Analytics, and AI teams to ensure technical excellence and alignment with enterprise standards. Primary Duties and Responsibilities: * Product Strategy: Define and govern the strategy for AI products. Lead teams of AI Product Owners and have accountability for deployment of capabilities that add value to the business. * AI Best Practices: Champion data quality, observability, performance, and secure/ethical AI practices across the organization. * Cross-Functional Collaboration: Partner with Architecture, Governance, Engineering, InfoSec, Privacy, Risk & Compliance, and IT Operations to deliver secure, compliant, and scalable AI solutions. * Operational Readiness: Establish and maintain operational readiness standards - including SLOs, SLAs, runbooks, incident response, and L3 support - in partnership with Service Management and IT Operations. * Business Impact & Adoption: Partner with product, commercial, and business leaders to set adoption goals, valuation metrics, and business impact measures for AI products. * Observability & Monitoring: Ensure teams have access to observability platforms that deliver automated, real-time insights into infrastructure health, application performance, and user experience. * Innovation & Experimentation: Foster creative, resourceful product development by enabling teams to deliver testable iterations - even when ideal technologies are unavailable - encouraging experimentation, learning, and validation of further investment. * Perform other related duties as assigned. Education, Skillset & Experience Requirements: * 10+ years in engineering, architecture, or technical leadership roles and related experience with advanced analytics capabilities. * Bachelor's degree required; advanced degree preferred. Equivalent combination of relevant education and experience considered. * Experience working in regulated industries (e.g., healthcare, life sciences, financial services) with knowledge of compliance, privacy, and ethical AI frameworks. * Experience with tools such as ADO, Jira, Confluence, and other agile project management and collaboration tools is highly desirable. * Deep fluency in on-premises and cloud architectures, data platforms, AI technologies, and modern engineering patterns. * Strong familiarity with enterprise governance processes-including security reviews, privacy assessments, and model risk controls-and hands-on experience designing both on-prem and cloud-based solutions. * Robust understanding of AI SDLC governance, including data sourcing, model development, validation and testing, fairness and bias evaluation, security and privacy review, deployment, monitoring (drift, quality, performance), and deprecation/retirement processes. * Demonstrated ability to lead and influence across enterprise functions. * Exceptional communication skills, with the ability to deliver clear technical and strategic presentations to executives and cross-functional partners. * Experience governing vendor technologies, including contract evaluation, technical due diligence, and ensuring platform interoperability. * Strong financial acumen in cloud cost optimization, AI model cost management, and valuation tracking. * Deep knowledge of the Product Operating Model, a bias for action, and a passion to build products customers love that work for the business. We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ___ Full time $156,300 - 241,010 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email ___. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies: AmerisourceBergen Services Corporation

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Under the direction of a Sr. Manager or Director, the Manager implements, inspects, integrates, tests, and supports various Material Handling Software solutions and implementations that form Cencora's key business operations. * Leads or assists the Project Teams with implementation, functional specifications, interface specification, testing, issue tracking, and trend analysis. * Leads or assists corporate and/or division MHE enhancement projects with evaluations, implementation plans, testing, documentation, delivery, deployment for project software/systems/hardware/equipment, and project closeout. * Leads or assists with training and support of automated Material Handling solutions. * Participates in the design, development, testing, and implementation of technologies to best meet the organization's cybersecurity needs. General Responsibilities: * Leads or assists with preparation of preliminary user requirements as well as, WCS support/modifications and documentation materials for all division systems. * Leads or assists in the development and rollout of training programs and materials that will assist the end-users and customers in better utilizing new or enhanced applications. * Assists with business intelligence initiatives and projects. * Ability to work evenings and weekends as necessary to support division processing. * Performs related duties as assigned. Education: * Normally requires some training in fields such as business, project management, administration, accountancy, sales, marketing, computer sciences generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education. Experience: * The candidate requires an understanding of Software solutions. * Normally requires a minimum of six (6) years directly related and progressively responsible experience. Skills & Knowledge: * Programming skills in SQL Server/Oracle and/or Visual Studio/Java are required. * Experience with Warehouse Material Handling and Automation Systems is a must. * Experience with writing Test plans and testing is a must. * Experience with XML, JSON, SFTP, and Telnet is a plus. * Experience with Python, Azure, PowerBI, Databricks, and VMWare is a plus. * Familiarity with Functional and Interface Specification as well as Integration of various components into a larger system is a plus. * Demonstrated issue resolution, analytical and problem-solving skills, including debugging application code and interface messaging. General Requirements: * Ability to communicate effectively both orally and in writing with various levels within the organization (Technical and non-technical resources, external vendors, etc.). * Demonstrated knowledge of project management concepts and associated tool usage. * Good interpersonal skills; effective team player. * Ability to write functional and technical specifications. * Strong decision-making skills and customer service skills. * Ability to work on several initiatives, production issues, etc. while meeting committed development delivery dates and managing individuals/teams as required. * Ability to prioritize workload and consistently meet deadlines. * Strong organizational skills; attention to detail. * Willing to travel up to 20% in a year #LI-NR1 We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ___ Full time $88,700 - 126,940 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email ___. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies: AmerisourceBergen Services Corporation

What we're looking for:** - Professional experience in user experience research, interface design (Figma/Adobe XD), visual design & prototyping - Strong communication skills - Ability to work independently in a remote environment How it works: This is not a specific job posting. About Mercor’s

Job Title : Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy. Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations. Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow. Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor’s or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy. Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter. Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet. Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities. Specific options depend on the Sailor’s status, training, and current Navy policy. Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options. Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance. Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed. Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source. Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community. It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes. Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386

Hospitalist OpportunityAlbany, NY more information on this Hospitalist opening and others like it through Metropolis, a Provider Engagement Platform that connects you with organizations in the top 100 Metropolitan areas. Metropolis sources physicians according to each organization's search parameters in a secure, hands-off environment where you can passively or actively evaluate available openings. Metropolis is designed to be user friendly, as it requires very little oversight, offers 24/7 updates on openings without being bombarded by recruiters, and can be easily accessed via laptop, smart phone, or smart device. Unlike traditional job boards, Metropolis offers a confidential experience for both the healthcare facilities and the candidatesMetropolis does not allow recruiting firms on the platform and only shares your information if an organization matches your specific preferences. Additionally, you have the ability to omit facilities you dont want to match with. Lastly, Metropolis operates off sincerity and integrity; job postings will never claim a job is located in the city when it is actually over an hour away.Im already set to interview! I really like Metropolis and love the direct connection to the organization! Jacksonville CandidateGo to the link below to get connected with Hospitalist openings! by Jobble

Job Title : Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy. Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations. Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow. Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor’s or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy. Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter. Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet. Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities. Specific options depend on the Sailor’s status, training, and current Navy policy. Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options. Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance. Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed. Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source. Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community. It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes. Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386

Surgery - Orthopedics-Trauma OpportunityAlbany, NY more information on this Surgery - Orthopedics-Trauma opening and others like it through Metropolis, a Provider Engagement Platform that connects you with organizations in the top 100 Metropolitan areas. Metropolis sources physicians according to each organization's search parameters in a secure, hands-off environment where you can passively or actively evaluate available openings. Metropolis is designed to be user friendly, as it requires very little oversight, offers 24/7 updates on openings without being bombarded by recruiters, and can be easily accessed via laptop, smart phone, or smart device. Unlike traditional job boards, Metropolis offers a confidential experience for both the healthcare facilities and the candidatesMetropolis does not allow recruiting firms on the platform and only shares your information if an organization matches your specific preferences. Additionally, you have the ability to omit facilities you dont want to match with. Lastly, Metropolis operates off sincerity and integrity; job postings will never claim a job is located in the city when it is actually over an hour away.Im already set to interview! I really like Metropolis and love the direct connection to the organization! Jacksonville CandidateGo to the link below to get connected with Surgery - Orthopedics-Trauma openings! by Jobble

Job Title : Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy. Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations. Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow. Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy. Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter. Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet. Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities. Specific options depend on the Sailor's status, training, and current Navy policy. Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options. Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance. Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed. Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source. Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community. It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes. Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386

Summary: Meta is seeking talented engineers to join our teams in building cutting-edge products that connect billions of people around the world. As a member of our team, you will have the opportunity to work on complex technical problems, build new features, and improve existing products across various platforms, including mobile devices and web applications. Our teams are constantly pushing the boundaries of user experience, and we're looking for passionate individuals who can help us advance the way people connect globally. If you're interested in joining a world-class team of industry veterans and working on exciting projects that have a significant impact, we encourage you to apply. Required Skills: Software Engineer, Machine Learning Responsibilities: * Collaborate with cross-functional teams (product, design, operations, infrastructure) to build innovative application experiences * Implement custom user interfaces using latest programming techniques and technologies * Develop reusable software components for interfacing with back-end platforms * Analyze and optimize code for quality, efficiency, and performance * Lead complex technical or product efforts and provide technical guidance to peers * Architect efficient and scalable systems that drive complex applications * Identify and resolve performance and scalability issues * Work on a variety of coding languages and technologies * Establish ownership of components, features, or systems with expert end-to-end understanding Minimum Qualifications: Minimum Qualifications: * Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience * Track record of setting technical direction for a team, driving consensus and successful cross-functional partnerships * 6+ years of programming experience in a relevant language or 3+ years of experience + PhD * Experience building maintainable and testable code bases, including API design and unit testing techniques Preferred Qualifications: Preferred Qualifications: * Experience building and shipping high quality work and achieving high reliability * Experience improving quality through thoughtful code reviews, appropriate testing, proper rollout, monitoring, and proactive changes * Experience with developing machine learning models at scale from inception to business impact * Exposure to architectural patterns of large scale software applications * Experience with scripting languages such as PyTorch, TensorFlow, Python, JavaScript or Hack * 2+ years of experience in one or more of the following areas: machine learning, recommendation systems, pattern recognition, data mining, artificial intelligence, or a related technical field * Knowledge developing and debugging in C/C++ and Java * Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) * Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) * Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies Public Compensation: $154,003/year to $217,000/year + bonus + equity + benefits Industry: Internet Equal Opportunity: Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at .

Experience architecting and developing AI or machine learning solutions on platforms such as AWS, Databricks, Azure, Google Cloud and OpenAI. Lead cross-functional collaborations to integrate Generative AI models into our offerings, enhancing product capabilities and user experiences. Promote compli

Minimum of 5 years of experience working with Oracle HCM Cloud, either in a consulting role or as an end user working in a Human Resources department Proficient in Oracle HCM Cloud, with hands-on experience in core modules such as Core HR, Talent Management, and Payroll. Responsibilities As the Orac

Job Description Survey Participants - USAAbout Prolific Prolific is not just another player in the AI space – we are building the biggest pool of quality human data in the world. Over 35,000 AI developers, researchers, and organizations use Prolific to gather data from paid study participants with a wide variety of experiences, knowledge, and skills. The role We are looking for Study Participants from all professional backgrounds across the USA to take part in academic and applied research studies for global businesses and educational faculties. Whether you are just starting your career or are a seasoned expert, your perspective is valuable. We are actively seeking a diverse range of educational backgrounds, including: • No High School Diploma / High School Graduates, • Trade School & Vocational Professionals (MBO), • Undergraduate & Master's Degree Holders (HBO/WO) Compensation: Researchers looking for your profile tend to pay up to $18/hr per study completed. While many tasks are short, you should be prepared for studies that require up to one hour of uninterrupted work. Please register direct here: What you'll be doing in the role As a participant, you will contribute to high-quality research outcomes by responding thoughtfully to various tasks, including: • AI Training & Evaluation: helping refine Large Language Models by ranking responses or providing creative prompts., • Behavioral Experiments: participating in decision-making tasks and cognitive games., • User Research: providing feedback on new software, apps, or product concepts., • Academic Studies: assisting university researchers in fields like psychology, economics, and sociology., • Interviews: engaging in one-on-one deep dives regarding your professional expertise or lived experience., • Surveys & Questionnaires: sharing your opinions on current events, consumer habits, or workplace culture.What you'll bring, • Diverse Perspective: a track record of relevant experience, knowledge, or lived context (from entry-level roles to executive or academic positions)., • Attention to Detail: the ability to remain focused and provide high-quality data for the duration of a study., • Technical Setup: a reliable, fast internet connection and access to a desktop or laptop computer. We've built a unique platform that connects researchers and organizations with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. This data helps researchers answer important questions, improve products and services, and advance knowledge across disciplines. We believe that the best research outcomes come from diverse human perspectives and experiences. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of research innovation – one that reflects the breadth and the best of humanity. Links & Privacy Website Youtube Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific's use of your personal information.

Job Title : Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy. Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations. Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow. Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor’s or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy. Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter. Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet. Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities. Specific options depend on the Sailor’s status, training, and current Navy policy. Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options. Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance. Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed. Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source. Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community. It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes. Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386

Surgery - Cardiothoracic OpportunityAlbany, NY more information on this Surgery - Cardiothoracic opening and others like it through Metropolis, a Provider Engagement Platform that connects you with organizations in the top 100 Metropolitan areas. Metropolis sources physicians according to each organization's search parameters in a secure, hands-off environment where you can passively or actively evaluate available openings. Metropolis is designed to be user friendly, as it requires very little oversight, offers 24/7 updates on openings without being bombarded by recruiters, and can be easily accessed via laptop, smart phone, or smart device. Unlike traditional job boards, Metropolis offers a confidential experience for both the healthcare facilities and the candidatesMetropolis does not allow recruiting firms on the platform and only shares your information if an organization matches your specific preferences. Additionally, you have the ability to omit facilities you dont want to match with. Lastly, Metropolis operates off sincerity and integrity; job postings will never claim a job is located in the city when it is actually over an hour away.Im already set to interview! I really like Metropolis and love the direct connection to the organization! Jacksonville CandidateGo to the link below to get connected with Surgery - Cardiothoracic openings! by Jobble

What Application Development & Maintenance contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. Responsibilities * Design and implement solutions in the Medical Transportation and Freight Audit areas * Serve as a dedicated IT partner for Medical Transportation business teams. * Partner with other IT teams in the organization as needed * Perform functional/manual testing as needed * Implement and maintain UI/UX Style Guide for enterprise applications * Partner with key players to map out of end-to-end business workflows and align them with technical solutions * Facilitate technical solution options/feasibility along estimations of implementing proposed solutions * Inquisitive mindset with a drive to challenge the status quo and define strategic roadmaps * Review and approve technical designs and specifications for all developments, taking into consideration performance requirements, impact to existing solutions, and long-term sustainability and scalability * Experience working with third-party vendors and managing relationships * Skilled in refining initiatives into technical stories and coaching junior team members * Conducting code reviews and providing technical guidance to developers Qualifications * 4-8 years of experience, preferred * Bachelor's degree in related field, or equivalent work experience, preferred * Hands-on experience with custom application development * Proficiency in Angular, Java (Springboot) PCF (Pivotal Cloud Foundry) or GKE (Google Kubernetes Engine), GCP, Mongo DB * Experience in software functional and manual testing (JIRA) * Experience in maintaining Style Guide and UI/UX design for large and complex enterprise applications * Proven ability to support and build multi-system integrations (Boomi, Kafka) * Familiarity with SAP ERP systems (a plus, not required) * Familiarity with Application Life cycle management tools like JIRA, Confluence, SharePoint * Strong analytical skills with the ability to interpret data and define integration solutions (Splunk, Dynatrace) * Experience with Transportation and Logistics software, preferred * Ability to troubleshoot complex issues and deliver both short- and long-term solutions * Experience defining data preparation and testing strategies * Self-starter with a strong sense of ownership and accountability What is expected of you and others at this level * Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects * May contribute to the development of policies and procedures * Works on complex projects of large scope * Develops technical solutions to a wide range of difficult problems * Solutions are innovative and consistent with organization objectives * Completes work; independently receives general guidance on new projects * Work reviewed for purpose of meeting objectives * May act as a mentor to less experienced colleagues Anticipated salary range: $94,900 - $135,600 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. * Medical, dental and vision coverage * Paid time off plan * Health savings account (HSA) * 401k savings plan * Access to wages before pay day with myFlexPay * Flexible spending accounts (FSAs) * Short- and long-term disability coverage * Work-Life resources * Paid parental leave * Healthy lifestyle programs Application window anticipated to close: 05/04/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. #LI-Remote Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here ()

CGS is seeking a Senior UI/UX Designer to join our team supporting a wide-ranging technical support initiative for a large Federal agency. Expertise in user research methodologies, user centered design principles and frameworks, and user interface design standards. Experience evaluating existing sys

You have at least 5 years of experience in software engineering and at least 5 years of experience in developing large scale systems with Golang and cloud technologies and shipping user-facing features. Deliver cross-functional outcomes to complex problems in collaboration with product, design, secu

Summary: Meta is seeking talented principal engineers to join our teams in building cutting-edge products that connect billions of people around the world. As a member of our team, you will oversee complex technical problems, build new features, and improve existing products across various platforms, including mobile devices and web applications. Our teams are constantly pushing the boundaries of user experience, and we're looking for passionate individuals who can help us advance the way people connect globally. If you're interested in leading a world-class team of engineers and researchers to work on exciting projects that have significant impact, we encourage you to apply. Required Skills: Software Engineer (Leadership) - Infrastructure Responsibilities: * Drive the team's goals and technical direction to pursue opportunities that make your larger organization more efficient * Effectively communicate complex features and systems in detail * Understand industry & company-wide trends to help assess & develop new technologies * Partner & collaborate with organization leaders to help improve the level of performance of the team & organization * Identify new opportunities for the larger organization & influence the appropriate people for staffing/prioritizing these new ideas * Lead long term technical vision and roadmap for large cross-company efforts * Suggest, collect and synthesize requirements and create an effective feature roadmap * Identify and resolve performance and scalability issues, and drive large efforts to reduce technical debt Minimum Qualifications: Minimum Qualifications: * 12+ years of programming experience in a relevant language OR 8+ years experience with a PhD * Experience mentoring/influencing executive stakeholders across organizations * Experience utilizing data and analysis to explain technical problems and provide detailed feedback and solutions * Experience driving large cross-functional/industry-wide engineering efforts * Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience * Experience communicating and working across functions to drive solutions * Proven track record of planning multi-year roadmap in which short-term projects ladder to the long-term mission Preferred Qualifications: Preferred Qualifications: * Experience in programming languages such as C, C++, or Java, and scripting languages such as Python, Javascript, or Hack * 8+ years relevant experience building large-scale infrastructure applications or similar experience * Experience improving quality through thoughtful code reviews, appropriate testing, proper rollout, monitoring, and proactive changes * Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) * Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) * Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies Public Compensation: $219,000/year to $301,000/year + bonus + equity + benefits Industry: Internet Equal Opportunity: Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at .

NY HELP Yes Agency Financial System, Statewide Title Information Technology Specialist 2, #26-08 (NY HELPS) Occupational Category I.T. Engineering, Sciences Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8:30 AM To 4:30 PM Flextime allowed? No Mandatory overtime? Yes Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address Statewide Financial System W. A. Harriman State Office Building Campus, Bldg. 5 City Albany State NY Zip Code 12227 Duties Description The Statewide Financial System (SFS) is New York State’s enterprise financial system that supports agency business processes and serves as the State’s accounting system of record. Supporting approximately 80 State agencies, SFS processes over $100 billion in payments on an annual basis, and strives to continually ensure system performance, reliability and availability, safeguard the integrity of the data contained within SFS, and maximize use of SFS functionality for the greatest benefit of NYS government. As part of the Operations Division, Security Bureau, of the Statewide Financial System (SFS), the incumbent will work in the areas of Security and Workflow. The Security Bureau is responsible for the design and implementation of Workflow and Security Architecture within the SFS Program. This bureau reviews the structure of internal and external access to the Statewide Financial System, as well as create and maintain procedures for the SFS system with regards to security architecture and provisioning as it relates to internal controls best practices for separation of duties enforcement.With an ever-growing PeopleSoft application, there is a need to have an experienced and highly motivated employee working on the configuration of established and new Workflow and Security areas. The accuracy of this configuration is imperative for the success of SFS users across the state. This position will require the ability to work on complex defects and configurations within the PeopleSoft application.Information Technology Specialist 2 (ITS-2) positions in the Security Bureau provide incident, defect, and project support. ITS-2 staff also support business calendar events.Duties:• Gain an understanding of provisioning processes and security architecture within SFS: particularly, their impact on transactional workflow.• Understand and enforce system and user security that adheres to SFS Internal Controls.• Create and execute PS Queries and SQLs for reporting, security, and auditing purposes.• Perform in-depth data analysis.• Assist with the development and maintenance of internal and external SFS Security and Workflow training materials.• Support changes and enhancements of SFS through established processes involving different SFS teams.• Configure and/or build security provisioning within the system to support functional needs.• Ensure the integrity of managed changes through SDLC via proper testing and validation.• Create and execute data mover scripts as they relate to configuration.• Respond and troubleshoot reported issues from system users.• Upon successful resolution of a problem, ensure resolution steps are documented clearly and conduct knowledge transfer activities with appropriate SFS staff as needed.• Assess the validity of requested feature changes or updates from end-user requests.• Assist in the review and implementation of functional and technical design documentation for Security and Workflow considerations.• Present and collaborate with agency security administrators as needed.• Develop test plans and assist in the analysis of the results.• Monitor for any issues and ensure that they are resolved in a timely fashion.• Serve as a subject matter expert (SME) in SFS PeopleSoft Security and Workflow• Convey information, both orally and in writing, in a clear and effective manner.• Occasional evening and weekend work may be required, typically for business calendar events and/or system updates. • Perform other related duties as assigned. Minimum Qualifications NYHELPS Qualifications:This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. If a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NYHELPS Minimum Qualifications:A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science; or a bachelor's or higher-level degree in any field and one year of experience in information technology; or 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology; or two years of professional experience in information technology.Permanent-Competitive Qualifications:This position is open to candidates who are reachable on the Information Technology Specialist 2, G-18, Civil Service eligible list OR have one year of permanent competitive service as an Information Technology Specialist 2, G-18. This position is also open to NYS employees at or above G-16 who are eligible for transfer under Section 52.6 or 70.1 of the Civil Service Law. The transfer cannot be a second, consecutive transfer resulting in an advancement of more than two grades. In order to qualify for a Section 52.6 transfer, candidates must have one year of permanent competitive service in a qualifying administrative title such as Information Technology Specialist 2 (Programming), G-18; Business Systems Analyst 1, G-18; or Telecommunications Analyst 2, G-18. In order to qualify for a Section 70.1 transfer, candidates must have one year of permanent competitive service as a Supervising Computer Operator, G-18.Preferred Qualifications:• Commitment to superior Customer Service including: -Essential soft skills required to liaise with team members at all levels of the organization and SFS customers. -Ability to authentically build trusted relationships and maintain a positive work environment. Additional Comments This position may be designated 55 b/c and is subject to verification of applicant eligibility. You are advised that, should you accept a job offer with SFS, you may be required to be fingerprinted.Currently, we are looking for motivated, highly qualified professionals who can lead and support ongoing transformational statewide information technology projects. Focused on best practices, continuous improvement, and enabling efficient government operations, SFS team members include programmers, project managers, PeopleSoft experts, database and security administrators, business analysts, and customer service and change management professionals. Located in Albany, NY, SFS is a fast-paced, dynamic place to work, where individuals have the opportunity to support the transformation of NYS government’s financial business processes. SFS is committed to diversity and workforce development, providing its employees with professional growth through training opportunities and knowledge sharing. To learn more about SFS, visit our website at hours and telecommuting availability (50% maximum) for this position will be discussed during the interview process, and are subject to operational needs and the telecommuting application process.Candidates from diverse backgrounds are encouraged to apply. SFS is an equal opportunity employer and is committed to workplace diversity. Some positions may require additional credentials or a background check to verify your identity. Name SFS Personnel Telephone Fax Email Address Address Street Statewide Financial System W. A. Harriman State Office Building Campus, Bldg. 5 City Albany State NY Zip Code 12227 Notes on Applying To apply, please send a cover letter and resume to , and be sure to indicate that you are applying for the position of Information Technology Specialist 2, Ref. #26-08. Files should be named using the format: "Last Name First Initial resume.pdf or doc" and "Last Name First Initial cvr ltr.pdf or doc".

Wolters Kluwer Tax& Accounting team is looking for a Lead Software Engineer to build the next generation of AI-powered capabilities for our cloud audit solutions. You will build AI -powered audit solutions that help professionals analyze complex documents, interpret rules, detect exceptions and generate explainable findings. Our team operates with close collaboration between engineers, product managers, UX designers, and researchers. Engineers deeply understand business problems, product managers rapidly prototype ideas, and designers and researchers translate user needs into elegant, evidence-based solutions. We work in fast feedback cycles, obsess over customer value, and blur traditional role boundaries to focus on solving the right problems. We practice Agile and XP methodologies with weekly sprints, BDD/TDD practices, and pair programming with daily rotation to support high team cohesion and knowledge sharing. This role is ideal for someone who adapts quickly to new technologies, communicates effectively across teams, thrives in collaborative environments, and is passionate about human-centric AI solutions that deliver real value to professionals. Key Responsibilities: Build AI Agent Systems: Design and implement task-focused AI agents that assist thousands of professional's audit work. Building Document understanding and structured-data extraction systems. Leading production-grade AI services and shipping working capabilities quickly and iterating with Product & customer teams. Cross-Portfolio Innovation: Work across TAA's product portfolio, enabling other teams while building AI solutions that can be applied to multiple products and customer segments. Technical Leadership: Design and implement AI features using Python and modern frameworks. Build intelligent document processing, automated workflows, and AI-powered analytics with a focus on security, product experience, and scalability. Close Collaboration: Work in Audit's collaborative model where engineers understand business problems as deeply as technical solutions, partnering closely with product managers who prototype their own ideas. Requirements: Technical Foundation: * Bachelors Degree in Computer Science or Equivalent * 5+ years building software applications (experience with Python, Java or C++) * 1+ years hands-on experience with LLMs or AI systems (NLP preferred) * Full-stack development capabilities * Experience with Agile/XP practices including TDD/BDD and pair programming * Proficiency with AI coding tools (GitHub Copilot, Cursor, or similar) * Regular use of GenAI utilities (ChatGPT, Claude, etc.) for development workflow Technical Project Leadership: * 3+ years leading complex technical projects from inception to delivery * Experience working in startup-like environments or innovation teams * Comfort working in collaborative, fast-paced Agile environments with weekly sprints and blurred (but aligned) role boundaries AI/ML Experience: * Working knowledge of AI/ML frameworks (LangChain, Langgraph, Hugging Face, OpenAI APIs) * Experience with vector databases and embeddings * Understanding of prompt engineering and AI optimization Communication Skills: Ability to explain technical concepts to non-technical stakeholders and drive adoption of new technologies across teams. Preferred Qualifications: Microsoft Azure AI-102 certification is highly desired or able to get certified in first 30 days - our team is 100% certified and we value this demonstration of Azure AI expertise * Experience with Azure AI services, advanced AI frameworks, or multi-modal AI systems * Background in dynamic environments like startups, innovation teams, or product-focused companies that prioritize customer co-design and rapid value delivery * Experience with document processing, financial data analysis, or B2B professional software * Experience with MLOps, AI governance, or cross-portfolio AI implementations, particularly in regulated/compliance-driven environments We encourage applications from candidates with diverse backgrounds who have strong technical skills, project leadership experience, and can adapt quickly to new challenges in a customer-focused, innovation-driven environment. Our Culture: At Wolters Kluwer, our core values-Focus on Customer Success, Make it Better, Aim High and Deliver, and Win as a Team-guide everything we do. We are committed to driving success for our customers by delivering innovative solutions that exceed expectations. We continually strive to improve our processes and products, aiming for excellence in all our efforts. Collaboration and teamwork are central to our culture, enabling us to achieve great results together. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $116,400.00 - $204,100.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information : Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Company : enGen Job Description : JOB SUMMARY MUST BE A US CITIZEN This job is an integral member of an agile software engineer team responsible for building complex scalable software applications across all digital channels to serve our customers. The position will be responsible for taking an enterprise-wide, architectural view of the solutions and the technical execution of products using the technical stack that best meets the needs of the platform. The position, and team, will be involved in every aspect as part of the software application build process from idea generation, business analysis, technical design and software development using the latest technologies and design patterns. ESSENTIAL RESPONSIBILITIES * The job is responsible for designing and creating engineering specifications for software applications and programs. * Responsible for designing & writing code that adheres to coding standards. Perform code reviews. * Responsible for idea generation, exploring and implementing appropriate technical solutions to achieve the required product features, as well as monitoring technical process against project plan while safeguarding functionality, scalability and performance. * A part of an agile work team and responsible for participating in all scrum ceremonies, assisting in sprint planning and completing required sprints in the development through final execution of software applications/programs. Communicate any issues/blockers to the Scrum Master in a timely manner. * Drive story creation (i.e. DoD, Acceptance Criteria, estimation). Creates Tasks for their stories in applicable software (ex: RTC or Jira), and updates status and assignment accordingly. * Monitor work against production schedule and provide progress updates and report any issues or technical difficulties to lead developers on a regular basis. * Mentor other associate software engineers as needed. * Other duties as assigned or requested. EDUCATION Required Required * MUST BE A US CITIZEN * 3 years of Proficiency in design and analysis of algorithms, data structures, and design patterns in the building and deploying of scalable; highly available systems * 3 years of Experience in at least one modern programming languages (Java, Python, JavaScript,ACE, IIB/ITX, Informatica preferred), and experience with at least two of the following: React, Angular v4+, NodeJS, NoSQL databases, HTML5, CSS, Google Cloud Platform or Amazon Web Services * 3 years of Understanding of web services technologies such as REST, HTTPS, JSON Preferred * 5 years of Experience with one or more general purpose programming languages including but not limited to: Java, Python (Django/Flask), C/C++, C#, Objective C, JavaScript, or Go * 5 years of Experience defining system architectures and exploring technical feasibility trade-offs for optimizing short term execution while planning for long term technical capabilities * 5 years of Experience working with a variety of technology systems, designing solutions or developing applications in healthcare * 5 years of Experience translating design mockups, prototypes and user stories into working applications * 5 years of Ability to produce code that is fault-tolerant, efficient, and maintainable LICENSES or CERTIFICATIONS Required Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment * Have experience working with agile methodology of scrum * Interest and ability to learn other programming languages as needed * Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, unit testing, code reviews, source control management, build processes, testing, and operations * Strong track record in designing and implementing large scale consumer facing applications * Strong sense of ownership, urgency, and drive * Demonstrated passion for user experience and improving usability * Experience and willingness to mentor junior engineers and help develop their skills and leadership Languages (Other than English) None Travel Required 0% - 25% PHYSICAL, MENTAL AND WORKING CONDITIONS Position Type Remote Teaches / trains others regularly Rarely Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Never Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $86,400.00 Pay Range Maximum: $138,600.00 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J278841

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Data Platform team builds and operates systems to centralize all of Coinbase's internal and third-party data, making it easy for teams across the company to access, process, and transform that data for analytics, machine learning, and powering end-user experiences. As an engineer on the team you will contribute to the full spectrum of our systems, from managing foundational processing and data storage, to building and maintaining scalable pipelines, to developing frameworks, tools, and internal applications to make that data easily and efficiently available to other teams and systems. What you’ll be doing (ie. job duties): * Design, build, and operate our foundational data-heavy services: storage (cloud data warehouse, data lake), orchestration (Airflow), batch processing (Spark, SQL), streaming services (Kafka), query federation and caching, time-series db, graph db, and real-time event aggregation stores. * Build and maintain data integration & process SDKs for use by internal services and product teams throughout Coinbase. * Design and build self-service applications to empower our users to manage and troubleshoot their own data pipelines running on our platforms. * Design and build services for end-to-end data security and data observability: managing access controls across multiple storage and access layers, tracking data quality, cataloging datasets and their lineage, usage auditing. * Convert functional requests from data analysts, ML, and security & compliance into reusable and scalable patterns; and assemble data microservices into data platforms for critical business verticals and user cohorts. What we look for in you (ie. job requirements): * You have at least 5+ years of experience in software engineering. * You have Strong Python, Go, or Java backend development skills. * You have general experience working with data systems or data pipelines. * You are familiar with design patterns such as scale-out, caching, key/value, and columnar. * You leverage SQL, Python, Airflow, and BI expertise to analyze data for operational insights. * Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality. Nice to Have: Pay Transparency Notice:* *Depending on your work location, the target annual *base *salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, vision and 401(k)). Annual base salary range (excluding equity and bonus): $186,065—$218,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Experience delivering AI engineering solutions and handling user requirements. Develops strong working relationships across Development, Engineering and Architecture teams. Up-to-date in latest AI/ML Engineering, Generative AI, Agentic platforms and MLOps.

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description L3 Engineer - Albany, NY or Bluffton, SC Job Description Seeking a highly skilled and experienced Level 3 Engineer to join our team. In this role, you will provide escalated technical support, resolve complex issues, and make significant contributions to our company's success. You will also play a vital role in maintaining and enhancing our internal IT infrastructure. We seek a motivated and results-driven individual with an entrepreneurial mindset, a strong understanding of modern IT infrastructure, and a passion for delivering exceptional customer service. Key required skills: Managed Service Provider (MSP) industry experience, Azure Virtual Desktop (AVD), VMware and/or Hyper-V, Networking (Meraki, Unifi and SonicWall) Hybrid role: onsite 2-3 days a week, must live in/near Albany, NY or Bluffton, SC Travel: 10% Must be eligible to work for any U.S. employer without ever requiring sponsorship. No 3rd parties please. Key Responsibilities: · Serve as the highest-tier escalation point for the most complex and persistent technical issues across all client environments, including on-premises infrastructure, cloud platforms, networking, security, and critical applications. · Provide expert-level troubleshooting and problem resolution for all aspects of existing Azure Virtual Desktop (AVD) environments, including performance optimization, complex user profile issues, and integration challenges. · Provide timely and effective technical support to clients, ensuring their systems run smoothly and meet their business needs. · Create, implement, monitor, and troubleshoot client backup and recovery solutions to ensure data integrity and successful restoration procedures. · Maintain and enhance critical internal IT infrastructure, including servers, networks, applications, and systems, to ensure optimal performance and reliability. · Proactively monitor and maintain critical client infrastructure, including servers, networks, applications, and systems, anticipating potential issues and implementing preventative measures. · Create, maintain, and update comprehensive technical documentation, including standard operating procedures (SOPs), knowledge base articles, and troubleshooting guides, setting a high standard for quality and detail. Qualifications: · Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent extensive professional experience (minimum 10+ years in advanced IT infrastructure roles). · Minimum of 5+ years of progressive experience in a Managed Services Provider (MSP) environment, with a demonstrated track record of successfully resolving complex client challenges across diverse IT landscapes. · Exceptional ability to troubleshoot and resolve highly complex, ambiguous technical issues with minimal supervision, consistently identifying root causes and implementing effective, long-term solutions. · Proven expertise and deep understanding across a broad spectrum of modern IT infrastructure: o Azure Virtual Desktop (AVD): Expert-level troubleshooting experience for existing AVD environments, including advanced performance tuning, complex user profile issues, application delivery, and intricate network/identity integrations. o Windows Server Administration: Expert proficiency in Active Directory design, implementation, and troubleshooting; advanced GPO management; and advanced knowledge of DNS, DHCP, and IIS, including clustering, high availability, and performance optimization. Experience with Windows Server automation and scripting (PowerShell) for complex tasks. o Networking: In-depth knowledge of TCP/IP, routing protocols, switching technologies, network security, and firewall management in complex and hybrid environments. o Virtualization: Advanced experience with VMware and/or Hyper-V, including virtualization design, implementation, and management at an enterprise level; experience with clustering, high availability, and disaster recovery in virtualized environments; and knowledge of virtualization automation and orchestration. o Microsoft Modern Workplace: Expert-level ability to troubleshoot and resolve issues within Microsoft 365, Teams, SharePoint, and Intune, ensuring seamless user experiences, including advanced security, compliance, and automation capabilities. o Backup and Recovery: Proven experience in designing, implementing, and troubleshooting backup and recovery solutions and disaster recovery planning, including in-depth knowledge of backup methodologies, technologies (e.g., Veeam), and best practices. · Exceptional verbal and written communication skills, with the ability to articulate highly technical information clearly and concisely to both technical and non-technical audiences, including senior leadership and clients. · Demonstrated strong leadership and mentoring abilities, with a track record of successfully guiding and developing junior engineers. · Highly approachable and collaborative, fostering an environment where team members feel comfortable seeking guidance and escalating complex issues. · Proven ability to analyze complex situations, identify root causes, and develop practical solutions, focusing on proactive problem-solving. · Ability to work effectively within a team and collaborate with colleagues across departments. Preferred Skills: · Extensive experience with ConnectWise Automate and/or ConnectWise Manage. · Experience in configuring, managing, and analyzing data from SIEM tools to detect and respond to security threats. · Industry certifications such as Microsoft Certified: Azure Virtual Desktop Specialty, Microsoft Certified: Azure Solutions Architect Expert, CompTIA Network+, CompTIA Security+, AWS Certified Solutions Architect. · Strong understanding of ITIL or other IT service management frameworks.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSalary: $75-90K cb20 is anaward-winning provider of managed IT and audio-visual services, proudly serving organizations acrossNew York, Massachusetts, and the greater New England region. With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the worlds leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above". cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the #1 spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset. As a Site Lead Support Center Engineer III, you will provide support for managed services customers. This role is responsible for providing customers with technical support, remotely and/or on-site so that they can complete core and essential duties of their roles with functional, required equipment. The candidate should be able to explain features of technical products, answer questions about installation, configuration, upgrades, customization, and usage of technical equipment. A Support Center Engineer applies basic diagnostic techniques to identify problems, investigate causes, recommend solutions to correct common failures, and escalate complex problems when required. Providing a high level of professionalism and day-to-day customer service. Responsibilities: • Acts as an incident and problem manager for major outages., • Is a technical knowledge escalation and subject matter expert point for the on-site team., • Triages and resolves high level escalated tickets., • Develops technical training and mentors on-site team for best practices of the Support Center and Managed Services., • Helps to make customer onboarding run smoothly., • Solve technically complex, strategic, high-profile, or long-running customer issues., • Assists in automation and efficiency practices for Managed Services, • Participates as an on call technical escalation point., • Assists and oversees tool development., • Oversees the customer experience feedback loop., • Participates in solutioning technology for customers that originate in the Support Center., • Works to have technology best practices in place for managed services customers that are included in their service., • Perform triaging, troubleshooting, and support to client via telephone, chat, email support, or tickets., • Document all pertinent end user information in ticketing system., • Provide support for users utilizing laptops, workstations, desktops, iOS, and Android devices., • Provide connectivity support for users devices., • Configure and install software for end user devices such as laptops, workstations, and tablets., • Support the systems and networks of customers., • Provide exemplary customer service., • Perform customer call backs as required., • Using problem-solving and people skills to ensure swift resolutions to technical issues., • Troubleshooting, and diagnosing error messages and failures., • Provide Tier 1, Tier 2, and Tier 3 support., • Ensure system backups are completed., • Create and maintain client and support documentation., • Testing, troubleshooting, and diagnosing error messages and failures., • Install, configure, maintain, and monitor Windows, Linux, VoIP, PC, Storage, Virtual, Mobile, Server, O365/M365, and Network environments., • Configure, deploy, and troubleshoot patching for devices., • Check and troubleshoot backup jobs/engines. Qualifications Requirements/Job Specifications Education: Bachelor's degree or higher in computer science or related field, OR equivalent combination of education and work experience.MCSE\MCITP certificate or equivalent knowledge. Meraki certification or equivalent knowledge. Experience: 8+ years of IT engineering experience and Windows Administration. Industry expertise with enterprise infrastructure solution development (physical computer, networking, storage, or data center concepts). Standards: Ability to follow standards as outlined in the cb20 Company Manual. Skills:Strong working experience in networking, WAN, LAN topology, and support; installing, configuring, and setting up workstations, servers, and printer. Working experience in building, troubleshooting, and maintaining VMWare and Hyper-V Virtual networks; Microsoft product portfolio; various technology OEMS. Excellent troubleshooting skills, the ability to multitask, and strong written and verbal communication skills. Working time: 40 hours/week. All other times as defined by the demands of the customers and departments needs. Lifting: Typically, no lifting more than 25 lbs.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.