Customer Support & Technical After Sales Specialist (IT/EN)
3 days ago
Girona
Megamo is an international bicycle brand in full expansion, and we are looking for a Customer Support & Technical After Sales Specialist to support our Italian and English-speaking markets and distributors. This is a strategic role that combines customer service, technical after-sales support and operational coordination. If you are passionate about cycling, have strong technical skills, and enjoy helping customers and international partners, we want to hear from you! Responsibilities: • Provide support to customers, distributors, and sales representatives in Italian and English., • Resolve after-sales incidents efficiently and professionally., • Offer technical support related to mechanics, warranties, spare parts and product setups., • Maintain and update technical documentation and spare parts databases., • Coordinate with the international sales team on operations, orders, deliveries and commercial needs., • Manage orders, stock availability, inquiries and day-to-day support for the Italian and international markets., • Participate in training sessions for technical and commercial teams in different markets. Profile Requirements: • Previous experience in customer service and after-sales support., • Strong technical knowledge of bicycles (MTB, road, gravel, e-bikes)., • Fluent Italian + English (Spanish and other languages will be valued)., • Communicative, proactive, problem-solving and results-oriented mindset., • Strong organizational skills, attention to detail and continuous improvement mentality., • Experience using B2B platforms and digital tools., • Residence in Girona or nearby areas (100% on-site position). What we offer: • A key position within a fast-growing international brand., • A young, dynamic and cycling-passionate work environment., • Participation in strategic projects, product launches and global expansion., • Real opportunities for professional development., • Competitive conditions and long-term stability., • Immediate incorporation. Ready to join a brand in full international expansion? 👉 Send us your CV and become part of the Megamo universe!