Trabajos Servicio al Cliente en Palma De MallorcaCrear alertas

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

Buscamos incorporar un/a Agente de Atención al Cliente con Inglés para una importante empresa del sector Rent a Car ubicada en Palma de Mallorca. Buscamos una persona muy comercial, con excelentes habilidades de atención al cliente, orientación a ventas y carnet de conducir en vigor (imprescindible). Funciones La persona seleccionada se encargará de: • Gestión de reservas y contratos de alquiler., • Venta cruzada de productos y servicios adicionales., • Atención al cliente tanto telefónica como presencial., • Realización de check-in y check-out de vehículos., • Resolución de incidencias y asesoramiento a clientes., • Traslado de clientes entre las instalaciones de la compañía y los puntos de recogida., • Apoyo en tareas administrativas propias del puesto. Requisitos • Nivel de inglés para atención al cliente., • Perfil muy comercial y orientado a resultados., • Experiencia en atención al cliente., • Carnet de conducir en vigor (imprescindible). Se ofrece • Contrato temporal por temporada alta., • Jornada completa con turnos rotativos de lunes a domingo., • Salario: 17.500 € brutos/año + atractivas comisiones.

About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. Role Overview As part of a high-performing and collaborative commercial team, you will be responsible for enhancing the competitiveness and availability of hotel products within your assigned portfolio, driving overall commercial performance. Key Responsibilities • Renegotiate commercial agreements with hotel partners to improve availability, pricing, and promotional offers, • Optimise product performance by applying data-driven actions and prioritising initiatives based on company dashboards, • Secure additional availability and exclusive offers, ensuring accurate and timely system loading by suppliers, • Collaborate closely with the Contracting Manager to align on strategy, share insights, and drive operational efficiency, • Maintain proactive, daily communication with assigned hotel partners to strengthen relationships and maximise opportunities Requirements & Skills • Proven experience in contracting, sales, account management, or a commercial role within travel, hospitality, or a related industry, • Strong negotiation skills with the ability to influence commercial outcomes, • Data-driven mindset with the ability to interpret dashboards and translate insights into actions, • Strong relationship management and stakeholder engagement skills, • Excellent communication skills, both written and verbal, • Ability to work in a fast-paced, target-driven environment and manage multiple priorities, • High level of organisation and attention to detail, particularly in managing product and system updates, • Collaborative team player with a proactive and solution-oriented approach, • Proficiency in English; additional languages are a plus, • Experience working with commercial or booking systems is desirable At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

This cross-training program offers you hands-on experience across all hotel departments — from Front Office and Housekeeping to F&B and Administration — providing you with a 360º understanding of hotel operations. Are you passionate about hospitality and ready to take the first step toward becomi

Tu Talento, Nuestra Tecnología Imagina un lugar donde tus ideas no solo son bienvenidas, sino que son el motor que impulsa nuestra evolución . En nuestra empresa, te invitamos a ser arquitect@ de tu propio éxito, explorando proyectos innovadores y desafiando constantemente tus límites, con una propuesta de valor alrededor del Workplace (Communication Services, IT Services, Printing Services) y de la Digitalización de Procesos (IT Consulting, Application Integration, Hyperautomation), todo bajo un marco de Hybrid Infrastructure (Datacenter, Cloud, Storage, Backup) No es solo un trabajo, es una aventura de descubrimiento y aprendizaje continuo . Aquí, cada día es una oportunidad para aprender algo nuevo, colaborar con l@s mejores y ser parte de algo realmente extraordinario. Además, en nuestra cultura laboral, la diversidad y la inclusión son pilares fundamentales. Valoramos las voces únicas y celebramos la riqueza que aportan a nuestro equipo . Junt@s, estamos construyendo un entorno donde todos prosperamos . Como Account Manager en nuestro equipo de venta directa en Palma, serás un pilar fundamental para el crecimiento y la satisfacción de nuestros clientes. Tus responsabilidades incluirán: Gestión de cartera de clientes : Trabajarás con una cartera mixta de clientes y prospectos en el área de Palma de Mallorca (pymes). Visitas a clientes : Establecerás relaciones sólidas y duraderas. Evaluación de necesidades : Identificarás las necesidades de los clientes y propondrás soluciones efectivas. Venta de productos y servicios : Impulsarás las soluciones de nuestro portafolio en la venta de soluciones de impresión, servicios de comunicación e IT. Calidad del servicio : Velarás por la satisfacción y calidad del servicio ofrecido, desde las propuestas técnicas y económicas hasta la logística del mismo. ¿Qué necesitas? Residir en la provincia. Formación específica en informática (valorada). Experiencia mínima de 2 años en funciones comerciales y prospección. Vehículo propio. Inglés medio (valorado). ¿Qué ofrecemos? Crecimiento profesional : Incorporación al equipo de venta directa de Ricoh, compartiendo experiencias y mejores prácticas con compañeros en un entorno colaborativo. Por supuesto, te ofrecemos contrato indefinido, además de un plan de formación y carrera adaptado a tus expectativas. Equilibrio trabajo-vida : Disfruta de teletrabajo y una jornada intensiva durante más de dos meses en verano, los viernes, los pre-festivos y la tarde de tu cumpleaños, para que la celebres cómo se merece. Excelente clima laboral : Nos encanta celebrar nuestros éxitos como una gran familia. No te pierdas nuestras fiestas de Navidad, Summer Party y otros eventos solidarios y deportivos. ¡Incluso tenemos una banda y DJ que siempre nos animan con la mejor música! Retribución flexible : Con Ricoh Flex, puedes adaptar tu retribución a tus necesidades. Encuentra beneficios como formación, salud, transporte, restaurantes, guardería y más, además de disfrutar de descuentos en nuestro Ricoh Club.

MOZO DE EQUIPAJES - Apertura Hotel RGM★ – Ciutadella, Menorca Desde Somos Design , especialistas en talento y facility services, nos encontramos en plena fase de preapertura de un exclusivo hotel 5★ en Cala Santandría, Ciutadella (Menorca) ,y buscamos incorporar Mozos/as de Equipajes para formar parte del equipo fundador de Recepción . Este puesto es clave: eres quien da la bienvenida, acompaña al huésped y marca el tono de la experiencia desde el primer minuto . Misión del puesto Acompañar al huésped en su llegada y salida del hotel, ofreciendo una acogida cercana, profesional y alineada con los estándares de un hotel 5★ , asegurando una experiencia fluida, amable y cuidada desde el primer contacto. Responsabilidades principales Recibir a los huéspedes a su llegada y asistir con el equipaje hasta la habitación. Explicar de forma clara y cordial los servicios e instalaciones del hotel . Acompañar al cliente en el check-in y check-out en coordinación con el equipo de Recepción. Custodia, control y traslado de equipajes cuando sea necesario. Atención proactiva a peticiones del huésped durante su estancia. Colaborar con otros departamentos para garantizar una experiencia excelente. Velar por el orden, la imagen y el cumplimiento de los estándares de calidad 5★. Perfil que buscamos Experiencia previa en atención al cliente o puestos similares en hoteles (valorable). Clara orientación al servicio y actitud amable, educada y resolutiva. Buena presencia y habilidades de comunicación. Disponibilidad para trabajar en turno nocturno Nivel alto de inglés C1 mínimo (otros idiomas serán un plus). Disponibilidad para residir en Menorca (Ciutadella) . Qué ofrecemos Incorporación a un hotel 5★ de nueva apertura con identidad propia. Alojamiento incluido mientras se desempeñe el trabajo. Entorno profesional exigente, cuidado y con altos estándares de servicio. Oportunidad de crecimiento dentro del área de Front Office. Contrato fijo discontinuo (hasta octubre)

Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India. The company has multiple manufacturing units in India and a unit each in the Netherlands and Hungary. The company markets its products under its two global brands – Apollo and Vredestein, and its products are available in over 100 countries through a vast network of branded, exclusive, and multi-product outlets. Descripción general del puesto Como Account Manager de PCT (Turismo, SUV, 4x4 y Light Truck) formarás parte del departamento de Ventas en España y reportarás directamente al Country Sales Manager. Serás el principal punto de contacto entre la empresa y los clientes dentro del segmento PCT. Tu misión será impulsar el crecimiento de ventas, fortalecer la red de distribución y aumentar la cuota de mercado mediante relaciones sólidas con talleres y partners. Responsabilidades principales • Alcanzar los objetivos de ventas, • Analizar mercado, competencia y necesidades del cliente, • Garantizar la satisfacción del cliente, • Negociar contratos, precios y acciones de marketing, • Representar la empresa en eventos y ferias Requisitos • 2–3 años de experiencia en ventas, • Perfil comercial y orientación a resultados, • Conocimiento de canales de distribución, • Excelentes habilidades de comunicación, • Español nativo e inglés valorable, • Manejo de Excel y PowerPoint, • Residencia en Madrid y disponibilidad para viajar (Castilla-La Mancha, la Comunidad Valenciana y Castilla y León (Ávila y Segovia)) Se ofrece • Entorno dinámico e innovador, • Equipo internacional, • Paquete retributivo competitivo, • Coche de empresa, teléfono y portátil, • Formación y desarrollo ¿Por qué unirse a nosotros? Fomentamos la diversidad, la innovación y el crecimiento profesional en un entorno inclusivo donde cada persona aporta valor al éxito común.

Mantener contacto regular con los clientes. Apoyar la configuración de cuentas con equipos internos. Colaborar con Operaciones, Ventas y Reclamaciones.

En Midwich Iberia ampliamos el equipo y buscamos una persona con experiencia en gestión y desarrollo de cuentas en el entorno Audiovisual Profesional Systems / IT, orientada a la creación de oportunidades de negocio y al crecimiento sostenible de la cartera de clientes en la zona centro. Misión del puesto Desarrollar y maximizar el potencial de las cuentas asignadas en el mercado AV Pro Systems, impulsando el crecimiento del negocio mediante la detección de nuevas oportunidades, el fortalecimiento de relaciones a largo plazo con clientes clave y la propuesta de soluciones técnico‑comerciales adaptadas a sus necesidades. Principales responsabilidades • Gestionar y desarrollar una cartera de clientes del entorno Audiovisual Systems (integradores AV)., • Identificar nuevas oportunidades de negocio tanto en clientes existentes como en nuevos prospectos., • Elaborar y defender propuestas comerciales personalizadas, alineadas con las necesidades técnicas y de negocio del cliente., • Realizar el seguimiento del pipeline comercial y coordinar el cierre de oportunidades., • Alcanzar los objetivos de ventas y crecimiento definidos para su cartera., • Colaborar con los equipos internos (producto, marketing, preventa y back office) para garantizar un servicio excelente y coherente con la estrategia comercial. Requisitos del puesto Formación y experiencia • Experiencia de 3 a 5 años en posiciones comerciales B2B en el sector Audiovisual Profesional y/o IT., • Experiencia en venta consultiva y gestión de cuentas., • Nivel de inglés B2. Competencias y habilidades • Orientación a cliente y a resultados., • Capacidad de comunicación, negociación y gestión de relaciones comerciales., • Organización, planificación y visión de negocio., • Autonomía, proactividad y capacidad para detectar oportunidades., • Enfoque colaborativo y trabajo en equipo. Herramientas • Manejo intermedio de herramientas Office., • Se valorará experiencia con CRM/ERP comerciales. ¿Qué ofrecemos? • Salario competitivo con componente fijo y variable acorde a mercado., • Horario flexible y jornada intensiva los viernes., • Jornada intensiva en julio y agosto., • Employee Assistance Program (EAP)., • Plan de formación y desarrollo profesional., • Seguro médico y plan de compensación flexible., • Acceso a plataforma de descuentos en tiendas y marcas., • Incorporación a un entorno profesional, estable y en crecimiento dentro de un grupo internacional líder en distribución AV Profesional. En Midwich Iberia S.A.U., creemos en la igualdad de oportunidades y en el valor de la diversidad. Nuestro compromiso es ofrecer un entorno laboral inclusivo, donde cada proceso de selección se basa en la valoración de competencias y méritos, sin importar género, edad, orientación sexual, origen, religión o cualquier otra característica personal. Nos esforzamos por crear un espacio de respeto y crecimiento para todas las personas.

STUDEC IBERIA es una empresa de Consultoría e Ingeniería dentro de los sectores aeronáutico, defensa y automoción, entre otros. Actualmente estamos buscando incorporar una persona como Customer Assistant para formar parte de nuestro equipo de Servicios en el centro de entrenamiento en el sector aeronáutico🚀 ✈️ FUNCIONES: • Atención a cliente de habla inglesa, • Gestión de registros y documentación de cursos, • Planificación y gestión de salas de reuniones, • Control de equipos y materiales, • Elaboración de presentaciones y comunicaciones ✈️ REQUISITOS: • Nivel alto de inglés comprobable (Valorable otros idiomas), • Valorable experiencia en las funciones del puesto., • Coche ✈️ NUESTRA OFERTA: • Contrato temporal, • Jornada flexible - Disponibilidad tardes, fines de semana y festivos, • 30 días laborables de vacaciones, • Lugar de trabajo: Sevilla (San Pablo), • Retribución flexible, • Plan de formación, • Carrera profesional 💡 En STUDEC apostamos por la igualdad de oportunidades. Todas las candidaturas son consideradas sin distinción de género, edad, orientación o cualquier otra condición personal o social. • La posición está abierta a personas con discapacidad.

Marine business travel consultants - Required for this global TMC who have won a new piece of business and are looking for 7 consultants. Marine experience is a must, ideally Amadeus but they will cross train. Homebased, Monday to Friday, salary up to 31,000 Euros. Marine business travel consultants duties -Woking on a marine and offshore account, booking worldwide travel using Amadeus -Dealing with crew movements, rotations and disruption handling -Booking flights, accommodations etc Marine business travel consultants skills required -Proven experience in marine, offshore or crew travel -Ideally Amadeus trained, but they will cross over from another GDS as long as you have the marine experience Additional information -Homebased role, all equipment provided -All training carried out from home -37.5 hours per week, between 8am and 7pm -Great benefits on offer for the successful candidates If you are interested in the above role please apply online of send your cv to quoting DT60648

Are you passionate about hospitality and ready to take the first step toward becoming a hotel manager? Barceló Hotel Group invites you to join our. Barceló Hotel Management Internship Program. Assistant Hotel Manager in Training Internship.

Marine business travel consultants - Required for this global TMC who have won a new piece of business and are looking for 7 consultants. Marine experience is a must, ideally Amadeus but they will cross train. Homebased, Monday to Friday, salary up to 31,000 Euros. Marine business travel consultants duties -Woking on a marine and offshore account, booking worldwide travel using Amadeus -Dealing with crew movements, rotations and disruption handling -Booking flights, accommodations etc Marine business travel consultants skills required -Proven experience in marine, offshore or crew travel -Ideally Amadeus trained, but they will cross over from another GDS as long as you have the marine experience Additional information -Homebased role, all equipment provided -All training carried out from home -37.5 hours per week, between 8am and 7pm -Great benefits on offer for the successful candidates If you are interested in the above role please apply online of send your cv to quoting DT60648

BIKE24 is the one-stop shop for the fast-growing community of cycling enthusiasts, promoting green mobility. Founded in 2002, we have evolved from a specialised online retailer in the cycling sector to one of the leading e-commerce platforms in continental Europe with a focus on the premium segment. Our success concept is not only based on our product range, which is unique in terms of depth and breadth. We also score points with our customer-friendly service. Whenever our customers have a problem, our service team is always there to help by e-mail or phone. Whether it's changes in the order, questions about the order status, technical problems or specific product advice - the tasks are varied. With a good portion of creativity, our service department always finds an answer. Your mission: To expand the market for our Dutch-speaking customers, we are looking for a customer service representative with a fluent Dutch language who is also a bike enthusiast with great interest in bikes or with an already existing good basic knowledge of bike parts and components. A direct link to our customers, complex questions and your professional answers, trainings and personal development await you within this new challenge: • Our customers with their diverse questions are both an incentive and a challenge for you. You are their first point of contact and problem solver., • As a customer advisor, you will contribute with your positive personality to the communication and inform our customers via telephone and email about all questions regarding product advice, the order process, invoicing and much more., • You will handle claims and find the best possible solutions to products that our customers are not satisfied with., • To do this, you will use the extensive decision-making powers assigned to you to bring quick and satisfying solutions for our customers., • You learn new things every day and become a master of diversity with our team., • Together with us, you will expand BIKE24's excellent reputation in the Dutch market. Minimum requirements: • We are looking for a language expert and bike and/or sports enthusiast who is willing to let his/her passion flow into this new job., • You are a very good Dutch speaker, ideally native speaker, with excellent communication skills and experience in the field of customer assistance., • You already have a good basic knowledge of bike parts and bike components or at least a profound interest in the matter., • You can handle incoming customer contacts (via telephone, e-mail or other channels) while creating and logging tickets into the system., • You have C1 or native level of Dutch., • You have at least a B2 Level of English., • A plus, not a must: you can communicate very well in French, Spanish, Italian and/or German. Social benefits: • Part of the day has flexible schedule, • Posible home office

Nuestro cliente es un fabricante internacional líder de ingredientes para la industria alimentaria, con un porfolio altamente innovador para una amplia variedad de aplicaciones: Panificación, Confectionery, Bebidas, Salado, Lácteo y Nutracéuticos. Para la ampliación de su equipo en Iberia y para impulsar el crecimiento en la zona de Murcia y el Sur de España, estamos buscando a un(a): Technical Account Manager – Ingredientes Alimentarios Reportando a la Dirección Comercial, serás responsable de desarrollar y expandir la cartera de clientes industriales, abriendo nuevas oportunidades de negocio y fortaleciendo relaciones técnicas y comerciales con los departamentos clave de los clientes. Entre tus responsabilidades destacamos: • Desarrollar negocio en la zona de Murcia y Sur de España con un claro enfoque de abrir nuevos clientes., • Gestionar y expandir cuentas industriales del sector food (bebidas, panificación, salados, confectionary, lácteo, nutra, etc.)., • Asesorar técnicamente a departamentos de I+D y Producción en el uso de ingredientes funcionales., • Detectar oportunidades, hacer prospección activa y gestionar un sólido pipeline comercial., • Realizar seguimiento comercial, negociaciones y propuestas de valor., • Colaborar con el equipo interno de Aplicaciones, Mercadotecnia, Servicio al Cliente y Logística, etc., • Representar a la compañía en ferias y eventos. Requisitos • Formación técnica: CTA, Biología, Ingeniería Alimentaria o similar., • Experiencia comercial en el mercado de ingredientes para alimentación., • Excelentes habilidades de comunicación y trato con diversas áreas (I+D, Compras, Dirección)., • Inglés alto y disponibilidad para viajar aprox. 40% del tiempo., • Perfil hunter, proactivo y orientado a desarrollar nuevo negocio. Ofrecemos la incorporación a un fabricante internacional en pleno crecimiento en Iberia. Un proyecto estratégico para ampliar presencia en el Sur de España. Atractiva remuneración compuesta de salario fijo + variable + coche de compañía.

Sobre Okify Okify es una empresa tecnológica en crecimiento que simplifica la gestión de suministros (electricidad, gas, telecomunicaciones, etc.) para empresas que gestionan múltiples activos inmobiliarios: property managers, fondos, colivings, residencias, entre otros. Ayudamos a nuestros clientes a reducir costes, centralizar facturas y automatizar la gestión de contratos, todo desde una única plataforma. Tu misión Como Account Manager, serás responsable de gestionar y hacer crecer la cartera de clientes, asegurando una excelente experiencia, maximizando la retención y detectando oportunidades de upselling y cross-selling. Trabajarás de forma muy cercana con los equipos de ventas, operaciones y producto, convirtiéndote en el punto de referencia de nuestros clientes. Responsabilidades • Gestionar una cartera de clientes B2B y ser su principal punto de contacto., • Asegurar una correcta implementación y adopción de la plataforma Okify., • Analizar los contratos de tu cartera de clientes y negociar nuevas condiciones con los proveedores de servicio (energéticas, teleoperadoras, etc.), • Detectar oportunidades de crecimiento dentro de la cartera asignada (upselling y cross-selling)., • Hacer seguimiento de KPIs clave: satisfacción, retención, churn..., • Coordinar internamente con los equipos de operaciones y soporte para resolver incidencias., • Recoger feedback del cliente y trasladarlo al equipo de producto. Requisitos • Experiencia previa como Account Manager, Customer Success o rol similar (B2B)., • Alta orientación al cliente y a resultados., • Capacidad analítica y de organización., • Excelentes habilidades de comunicación, tanto oral como escrita., • Muy Valorable: Experiencia previa en sector energía. Qué ofrecemos • Incorporación a una startup en crecimiento con impacto real en el sector., • Rol con alta visibilidad y autonomía., • Modalidad de trabajo flexible (remoto/híbrido)., • Buen ambiente de trabajo y equipo altamente comprometido. ¿Te interesa? • Si te motiva trabajar en un entorno dinámico, con clientes exigentes y un producto con mucho recorrido, queremos conocerte.

🌟 ¿Te apasiona ofrecer un servicio al cliente excepcional y hablas inglés? ¡Sigue leyendo, esta oferta es para ti! 👉 🌱 Sobre Spring GDS En Spring GDS, conectamos el e-commerce con el mundo. 🌍 Somos el socio logístico internacional que permite a las marcas llegar a sus clientes sin fronteras. Con operaciones en más de 190 países y perteneciente al grupo PostNL, nuestra misión es clara: hacer que cada entrega cuente. Ofrecemos soluciones logísticas inteligentes y sostenibles, adaptadas a las nuevas formas de comprar y vender online. Con mentalidad global y cercana, combinamos tecnología, fiabilidad y proximidad para optimizar cada envío y cada experiencia. En Spring no solo movemos paquetes: movemos oportunidades. 🚀 Tu reto como Customer Service Specialist Serás el punto de contacto clave de servicio para nuestros clientes en España, gestionando incidencias y dudas: ✅ Dar soporte de servicios para cuentas asignadas • Gestionar incidencias operativas y consultas de servicio, • Hacer seguimiento de entregas, devoluciones y casos de rastreo, • Mantener contacto regular con los clientes ✅ Coordinación transversal • Colaborar con Operaciones, Ventas y Reclamaciones, • Documentar procesos y comunicación en el CRM, • Apoyar acciones de mejora lideradas por el CX Manager ✅Guiar y acompañar al cliente • Apoyar la configuración de cuentas con equipos internos, • Formar a los clientes en herramientas y flujos de servicio, • Compartir actualizaciones relevantes del servicio ✅ Feedback y mejora • Recoger comentarios de las cuentas asignadas, • Identificar brechas en procesos o problemas recurrentes, • Proponer acciones de mejora prácticas 🧠 Buscamos a alguien con... 🎓 Formación y experiencia • Estudios de nivel medio o superior en Administración y Finanzas, Comercio Internacional, Negocios Internacionales, Gestión de ventas, Administración y Dirección de Empresas, Logística y Supply Chain Management, o afín., • 2–3 años en atención al cliente B2B, preferiblemente en logística o e-commerce., • Muy valorable experiencia en logística, transporte o e-commerce., • Nivel alto de inglés (mínimo B2) y español nativo., • Manejo de Excel, CRM y herramientas de ticketing. 💬 Competencias clave • Atención al detalle y sentido de urgencia., • Comunicación clara y orientación al cliente., • Capacidad para coordinar con equipos internos., • Actitud proactiva y resolutiva. 🎁 ¿Qué ofrecemos? • Salario competitivo y beneficios atractivos, • Tarjeta de comida, • Seguro médico privado, • Plan de pensiones, • Oportunidades de desarrollo profesional, • Horario de martes a sábado de 09:00-18:00 en modalidad híbrida. En Spring valoramos a las personas que hacen que las cosas pasen. Si buscas un reto donde puedas aportar tu talento, crecer profesionalmente y formar parte de una empresa en plena transformación, ¡te estamos esperando!

BIKE24 is the one-stop shop for the fast-growing community of cycling enthusiasts, promoting green mobility. Founded in 2002, we have evolved from a specialised online retailer in the cycling sector to one of the leading e-commerce platforms in continental Europe with a focus on the premium segment. Our success concept is not only based on our product range, which is unique in terms of depth and breadth. We also score points with our customer-friendly service. Whenever our customers have a problem, our service team is always there to help by e-mail or phone. Whether it's changes in the order, questions about the order status, technical problems or specific product advice - the tasks are varied. With a good portion of creativity, our service department always finds an answer. Your mission: To expand the market for our Dutch-speaking customers, we are looking for a customer service representative with a fluent Dutch language who is also a bike enthusiast with great interest in bikes or with an already existing good basic knowledge of bike parts and components. A direct link to our customers, complex questions and your professional answers, trainings and personal development await you within this new challenge: • Our customers with their diverse questions are both an incentive and a challenge for you. You are their first point of contact and problem solver., • As a customer advisor, you will contribute with your positive personality to the communication and inform our customers via telephone and email about all questions regarding product advice, the order process, invoicing and much more., • You will handle claims and find the best possible solutions to products that our customers are not satisfied with., • To do this, you will use the extensive decision-making powers assigned to you to bring quick and satisfying solutions for our customers., • You learn new things every day and become a master of diversity with our team., • Together with us, you will expand BIKE24's excellent reputation in the Dutch market. Minimum requirements: • We are looking for a language expert and bike and/or sports enthusiast who is willing to let his/her passion flow into this new job., • You are a very good Dutch speaker, ideally native speaker, with excellent communication skills and experience in the field of customer assistance., • You already have a good basic knowledge of bike parts and bike components or at least a profound interest in the matter., • You can handle incoming customer contacts (via telephone, e-mail or other channels) while creating and logging tickets into the system., • You have C1 or native level of Dutch., • You have at least a B2 Level of English., • A plus, not a must: you can communicate very well in French, Spanish, Italian and/or German. Social benefits: • Part of the day has flexible schedule, • Posible home office

Are you a fluent German speaker living in Spain ☀️, Portugal, Greece, or another sunny country nearby?.Looking for a remote account management role where your language skills, customer focus, and commercial mindset actually matter?.At Foneday, we’re expanding our DACH team and looking for some

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año

Marine business travel consultants - Required for this global TMC who have won a new piece of business and are looking for 7 consultants. Marine experience is a must, ideally Amadeus but they will cross train. Homebased, Monday to Friday, salary up to 31,000 Euros. Marine business travel consultants duties -Woking on a marine and offshore account, booking worldwide travel using Amadeus -Dealing with crew movements, rotations and disruption handling -Booking flights, accommodations etc Marine business travel consultants skills required -Proven experience in marine, offshore or crew travel -Ideally Amadeus trained, but they will cross over from another GDS as long as you have the marine experience Additional information -Homebased role, all equipment provided -All training carried out from home -37.5 hours per week, between 8am and 7pm -Great benefits on offer for the successful candidates If you are interested in the above role please apply online of send your cv to quoting DT60648

Responsibilities: 1. Strategic Sales Management: Lead the strategic promotion and sales of products within the designated region. Conduct thorough analysis of competitor products in the market and provide insightful feedback to inform sales strategies and product positioning. Maintain strong relationships with key clients and partners to drive revenue growth and increase market share., 2. Client Relationship Development: Identify potential clients, including university labs, research institutes, hospitals, and other relevant entities. Proactively engage with clients to understand their specific needs and requirements. Take ownership of daily business affairs and meticulously follow up with clients to ensure satisfaction and address any concerns., 3. Sales Achievement: Set, track, and achieve sales target while also managing payment collection objectives. Craft innovative strategies for customer acquisition and development tailored to the regional clientele profile, thus driving sustainable growth., 4. Negotiation and Collaboration: Demonstrate adeptness in independently conducting business negotiations and maintaining harmonious business relationships. Collaborate with internal teams to coordinate seamless project execution., 5. Business travel required. Qualifications: 1. Educational Background: Possess a PhD degree in life science (molecular biology, genetics etc.)., 2. Sales Expertise: Accumulate a minimum of 1 year of sales experience within the biological sector. Candidates with Next Generation Sequencing (NGS)-related backgrounds will be given priority consideration. Experience in NGS wet lab work, data analysis, or bioinformatics is an added advantage., 3. Business Acumen: Showcase strong business negotiation skills and a proven ability to execute projects. Display heightened market sensitivity and an innate capacity to integrate available resources efficiently.

Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: • Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands., • Log call details onto call management systems and provide response and resolution within SLA, • Maintain service and product knowledge and expertise associated with applications specific to individual customers, • Escalate potential service issues initially with Mentor. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are bilingual or proficient in German plus advanced English, • Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration, • Have good disposition to work in a customer service environment, • Have customer care skills – ability to listen to and understand the customers’ needs, • Can take ownership of, and progress calls to resolution or to escalate call to resolution Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full-time 39 hours/week permanent contract: Monday to Friday 9:00 to 18:, • Salary 19 623 euros gross/year + up to 2.500 euros gross/year in bonus, • Great location in Barcelona, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Adkomo was founded in 2018 with the vision of becoming a leading force in digital growth and customer acquisition. Our journey began with a singular focus: to empower brands to expand their reach and connect with more customers through innovative digital strategies. Our team of dedicated professionals has worked tirelessly to build a company that stands out in the crowded digital marketing landscape, driven by a passion for excellence and a commitment to delivering results. We are looking for a Mobile Account Manager with 2+ years of experience in managing and scaling advertising campaigns as well as directly managing publishers and traffic sources. This role involves owning campaigns end-to-end, working closely with publishers, identifying new traffic opportunities, optimizing performance, and ensuring long-term publisher success. The position can be based remotely. Responsibilities • Manage and optimize user acquisition campaigns on mobile platforms, • Identify, recruit, and build strong relationships with new publishers, • Analyze campaign performance and provide actionable insights, • Collaborate with internal teams to ensure campaign success and troubleshoot issues, • Negotiate pricing and placements to maximize ROI, • Monitor KPIs to ensure profitability and scale opportunities Qualifications • Minimum 2 years of experience in digital or mobile advertising, • Strong understanding of affiliate and performance marketing, • Experience working with publishers, networks, or direct advertisers, • Excellent communication and negotiation skills, • Data-driven mindset with strong analytical skills, • Fluent in English What do we offer A dynamic and supportive working environment that encourages collaboration. Hands-on exposure to real projects. Your voice counts, and we want you to be a part of Adkomo’s success. Share your ideas and take ownership of new projects! Mentorship from an experienced marketer who will support your growth. If you are passionate about digital design and eager to develop your skills in a supportive and innovative environment, we would love to hear from you. Apply now to join the Adkomo team and take the first step in your career in performance marketing! Data Protection Close: ADKOMO LIMITED is responsible for the processing of your personal data for the purpose of evaluating your job application for present or future vacancies within our organization. You can consult additional and detailed information about the processing of your data or about how to exercise your rights to access, rectification, and deletion, among other rights, through this link (https://www.adkomo.com/data-protection-information-clause)

We are seeking a talented individual to join our GBM (Global Benefits Management) team at Mercer. This role will be based in Madrid. This is a hybrid role that has a requirement of working at least three days a week in the office. Mercer is a world leader in workplace health and benefits. Mercer GBM team partners with employers (multinational companies) to design, implement, and manage comprehensive employee benefits programs across multiple countries. The team provides strategic guidance on benefits strategy and policy, manages vendor relationships, ensures regulatory compliance in markets, and delivers analytics and reporting to optimize cost and employee experience. Our multicultural team coordinates cross-border projects, supports employers’ global HR teams, and drives solutions that balance global consistency with local markets. As an Account Manager, you will manage different multinational clients headquartered in Spain, understand their global challenges, and serve as a trusted advisor on employee benefits. We will count on you to: • Manage a portfolio of multinational clients and ensure excellent customer loyalty and satisfaction as well as support client retention., • Have a clear understanding of clients’ priorities and actively coordinate and communicate across the teams to ensure a successful client delivery and management of global benefits in line with clients’ guidelines., • Manage clients' insurable benefits on a daily basis, support the implementation process, ensure key activities are completed on time and with high-quality data, and ensure internal and external teams are aligned., • Serve as the day-to-day point of contact for multinational clients and internal teams, such as brokers, regarding clients’ deliverables and provide guidance to the internal teams and clients., • Manage delivery and materials to the clients, and present results during client meetings., • Provide renewal directions and compile project timelines., • Support local and global teams as well as sales opportunities. What you need to have: • Degree in human resources, management, economics, law, sociology, public administration, marketing or other relevant field., • At least 2-3 years of relevant working experience., • Native Spanish level., • Excellent command of spoken and written English (B2 minimum)., • Strong organizational skills., • Strong oral and written communication as well as presentation skills., • Team player combined with the ability to work independently with minimal supervision., • Commitment to continuous learning and questioning established practices., • Proficient with MS Office and general ease with different systems (ability to perform analysis in Excel and preparing PowerPoint). What makes you stand out? • Knowledge and experience with employee benefits, HR and/or general insurance area., • Consulting / client-facing experience., • Growth mindset and out-of-the box thinking., • Be passionate about making a positive impact on people's lives. Why join our team: • We help you be your best through professional development opportunities, interesting work and supportive leaders., • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities., • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe. As the primary point of contact for our customers in the DACH-region, we’re looking for a Customer Service & Asset Specialist to join our team. In this role, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from either: • our Bönen (Germany) office OR, • our office in Agrate Brianza, Milan (Italy) OR, • our office in Madrid (Spain) The chosen location will depend on what is most practical for the candidate. Your responsibilities • You provide customer support in the DACH region and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good German and English language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, depending on the final location of hire, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

About MATCH Hospitality At MATCH Hospitality we design and deliver the best hospitality programmes at the most sought-after sports events in the world, including the FIFA World Cup™, AFC Asian Cup™, Nitto ATP World Finals, and Formula 1®. We are the industry leader in the production, management and sales of commercial hospitality programmes and deliver maximum exposure for our event partners via a well-established and comprehensive global sales agent network, in addition to our in-house direct sales team. Role Overview The Customer Service Executive (Spain) will support MATCH Hospitality’s customer service operation, with a particular focus on Spanish-language correspondence and our domestic Grand Prix programme in Madrid (MADRING). The role reports to the Customer Service Team Lead, and event management, and works alongside the CS team in Doha and the Ticketing and Fulfilment team, helping ensure clients receive timely, accurate service across the full customer journey, from booking confirmation through to post-event follow-up. This is an entry-level position, suited to a candidate with one to three years’ experience in a service, communications, hospitality, events or administrative role, looking to develop a career in premium event customer service. Key Responsibilities Customer Support and Communications • Respond to customer queries in Spanish and English across email and CRM channels, taking a proactive, solution-oriented approach., • Translate, adapt and proofread customer communications, FAQs and templates between Spanish and English., • Support post-sale and pre-event communications for clarity, accuracy and consistency., • Handle queries on ticketing, hospitality packages, event logistics and general information. Operational Support • Assist with the end-to-end customer journey: booking support, ticket and parking distribution, itinerary sharing., • Help coordinate last-minute changes and ad-hoc customer requests., • Support preparation and quality control of customer-facing documents and materials. Issue Resolution • Act as first-line response for customer queries, escalating complex cases to the CS Team Lead or senior colleagues., • Liaise with internal teams (ticketing, operations, sales) to resolve customer issues efficiently. On-Site Event Support • Provide on-site customer service during MADRING event week, including the Grand Prix weekend, supporting a smooth and premium guest experience., • Assist with guest queries, access control issues and general on-site coordination. Systems and Reporting • Maintain accurate customer data within Salesforce and other internal systems, ensuring all communications are properly tracked and documented., • Support post-event reports, summaries and case analyses. Skills and Experience Required Essential • Native or fully bilingual Spanish, with strong written and verbal English., • One to three years’ experience in customer service, communications, PR, hospitality, events, travel or a similar service or administrative role., • Highly organised with strong attention to detail., • Confident written communication, including drafting, adapting and proofreading customer-facing copy., • Comfortable with CRM systems or similar digital tools., • Customer-focused, proactive and solution-oriented., • Demonstrated ability to remain composed in high-pressure, time-sensitive environments, managing high workloads, tight deadlines and demanding clients without compromising quality., • Working understanding of AI tools (e.g. ChatGPT, Claude, Copilot) for everyday tasks such as drafting, summarising, translation and research, with awareness of basic limitations and data-handling considerations., • Based in Madrid (or able to work from Madrid) with the right to work in Spain. Desirable • Exposure to live events, large-scale operations or VIP / corporate client environments., • Working knowledge of ticketing or hospitality operations., • Familiarity with content and design tools (Canva, Adobe Creative Cloud) for customer communications and templates., • Additional languages. Personal Attributes • Calm, resilient and solutions-driven, able to manage stress, juggle competing priorities and recover quickly from setbacks during peak event periods., • Positive, adaptable and team-oriented., • Genuine interest in delivering high-quality customer experiences., • Willing to work flexible hours including weekends, and to be on-site for MADRING.

About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. Role Overview As part of a high-performing and collaborative commercial team, you will be responsible for enhancing the competitiveness and availability of hotel products within your assigned portfolio, driving overall commercial performance. Key Responsibilities • Renegotiate commercial agreements with hotel partners to improve availability, pricing, and promotional offers, • Optimise product performance by applying data-driven actions and prioritising initiatives based on company dashboards, • Secure additional availability and exclusive offers, ensuring accurate and timely system loading by suppliers, • Collaborate closely with the Contracting Manager to align on strategy, share insights, and drive operational efficiency, • Maintain proactive, daily communication with assigned hotel partners to strengthen relationships and maximise opportunities Requirements & Skills • Proven experience in contracting, sales, account management, or a commercial role within travel, hospitality, or a related industry, • Strong negotiation skills with the ability to influence commercial outcomes, • Data-driven mindset with the ability to interpret dashboards and translate insights into actions, • Strong relationship management and stakeholder engagement skills, • Excellent communication skills, both written and verbal, • Ability to work in a fast-paced, target-driven environment and manage multiple priorities, • High level of organisation and attention to detail, particularly in managing product and system updates, • Collaborative team player with a proactive and solution-oriented approach, • Proficiency in English; additional languages are a plus, • Experience working with commercial or booking systems is desirable At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

About MATCH Hospitality At MATCH Hospitality we design and deliver the best hospitality programmes at the most sought-after sports events in the world, including the FIFA World Cup™, AFC Asian Cup™, Nitto ATP World Finals, and Formula 1®. We are the industry leader in the production, management and sales of commercial hospitality programmes and deliver maximum exposure for our event partners via a well-established and comprehensive global sales agent network, in addition to our in-house direct sales team. Role Overview The Customer Service Executive (Spain) will support MATCH Hospitality’s customer service operation, with a particular focus on Spanish-language correspondence and our domestic Grand Prix programme in Madrid (MADRING). The role reports to the Customer Service Team Lead, and event management, and works alongside the CS team in Doha and the Ticketing and Fulfilment team, helping ensure clients receive timely, accurate service across the full customer journey, from booking confirmation through to post-event follow-up. This is an entry-level position, suited to a candidate with one to three years’ experience in a service, communications, hospitality, events or administrative role, looking to develop a career in premium event customer service. Key Responsibilities Customer Support and Communications • Respond to customer queries in Spanish and English across email and CRM channels, taking a proactive, solution-oriented approach., • Translate, adapt and proofread customer communications, FAQs and templates between Spanish and English., • Support post-sale and pre-event communications for clarity, accuracy and consistency., • Handle queries on ticketing, hospitality packages, event logistics and general information. Operational Support • Assist with the end-to-end customer journey: booking support, ticket and parking distribution, itinerary sharing., • Help coordinate last-minute changes and ad-hoc customer requests., • Support preparation and quality control of customer-facing documents and materials. Issue Resolution • Act as first-line response for customer queries, escalating complex cases to the CS Team Lead or senior colleagues., • Liaise with internal teams (ticketing, operations, sales) to resolve customer issues efficiently. On-Site Event Support • Provide on-site customer service during MADRING event week, including the Grand Prix weekend, supporting a smooth and premium guest experience., • Assist with guest queries, access control issues and general on-site coordination. Systems and Reporting • Maintain accurate customer data within Salesforce and other internal systems, ensuring all communications are properly tracked and documented., • Support post-event reports, summaries and case analyses. Skills and Experience Required Essential • Native or fully bilingual Spanish, with strong written and verbal English., • One to three years’ experience in customer service, communications, PR, hospitality, events, travel or a similar service or administrative role., • Highly organised with strong attention to detail., • Confident written communication, including drafting, adapting and proofreading customer-facing copy., • Comfortable with CRM systems or similar digital tools., • Customer-focused, proactive and solution-oriented., • Demonstrated ability to remain composed in high-pressure, time-sensitive environments, managing high workloads, tight deadlines and demanding clients without compromising quality., • Working understanding of AI tools (e.g. ChatGPT, Claude, Copilot) for everyday tasks such as drafting, summarising, translation and research, with awareness of basic limitations and data-handling considerations., • Based in Madrid (or able to work from Madrid) with the right to work in Spain. Desirable • Exposure to live events, large-scale operations or VIP / corporate client environments., • Working knowledge of ticketing or hospitality operations., • Familiarity with content and design tools (Canva, Adobe Creative Cloud) for customer communications and templates., • Additional languages. Personal Attributes • Calm, resilient and solutions-driven, able to manage stress, juggle competing priorities and recover quickly from setbacks during peak event periods., • Positive, adaptable and team-oriented., • Genuine interest in delivering high-quality customer experiences., • Willing to work flexible hours including weekends, and to be on-site for MADRING.

We are seeking a talented individual to join our GBM (Global Benefits Management) team at Mercer. This role will be based in Madrid. This is a hybrid role that has a requirement of working at least three days a week in the office. Mercer is a world leader in workplace health and benefits. Mercer GBM team partners with employers (multinational companies) to design, implement, and manage comprehensive employee benefits programs across multiple countries. The team provides strategic guidance on benefits strategy and policy, manages vendor relationships, ensures regulatory compliance in markets, and delivers analytics and reporting to optimize cost and employee experience. Our multicultural team coordinates cross-border projects, supports employers’ global HR teams, and drives solutions that balance global consistency with local markets. As an Account Manager, you will manage different multinational clients headquartered in Spain, understand their global challenges, and serve as a trusted advisor on employee benefits. We will count on you to: • Manage a portfolio of multinational clients and ensure excellent customer loyalty and satisfaction as well as support client retention., • Have a clear understanding of clients’ priorities and actively coordinate and communicate across the teams to ensure a successful client delivery and management of global benefits in line with clients’ guidelines., • Manage clients' insurable benefits on a daily basis, support the implementation process, ensure key activities are completed on time and with high-quality data, and ensure internal and external teams are aligned., • Serve as the day-to-day point of contact for multinational clients and internal teams, such as brokers, regarding clients’ deliverables and provide guidance to the internal teams and clients., • Manage delivery and materials to the clients, and present results during client meetings., • Provide renewal directions and compile project timelines., • Support local and global teams as well as sales opportunities. What you need to have: • Degree in human resources, management, economics, law, sociology, public administration, marketing or other relevant field., • At least 2-3 years of relevant working experience., • Native Spanish level., • Excellent command of spoken and written English (B2 minimum)., • Strong organizational skills., • Strong oral and written communication as well as presentation skills., • Team player combined with the ability to work independently with minimal supervision., • Commitment to continuous learning and questioning established practices., • Proficient with MS Office and general ease with different systems (ability to perform analysis in Excel and preparing PowerPoint). What makes you stand out? • Knowledge and experience with employee benefits, HR and/or general insurance area., • Consulting / client-facing experience., • Growth mindset and out-of-the box thinking., • Be passionate about making a positive impact on people's lives. Why join our team: • We help you be your best through professional development opportunities, interesting work and supportive leaders., • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities., • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe. As the primary point of contact for our customers in the DACH-region, we’re looking for a Customer Service & Asset Specialist to join our team. In this role, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from either: • our Bönen (Germany) office OR, • our office in Agrate Brianza, Milan (Italy) OR, • our office in Madrid (Spain) The chosen location will depend on what is most practical for the candidate. Your responsibilities • You provide customer support in the DACH region and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good German and English language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, depending on the final location of hire, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

🌍 Are you a fluent German speaker living in Spain ☀️, Portugal, Greece, or another sunny country nearby? 🚀 Looking for a remote account management role where your language skills, customer focus, and commercial mindset actually matter? At Foneday, we’re expanding our DACH team and looking for someone like you to help us grow selected customers, build stronger commercial relationships, and increase repeat business in the German-speaking market. You’ll work remotely, enjoy real flexibility, and be part of an international team, while staying connected to your market and making a direct impact on our growth. 💻✨ About Foneday At Foneday, we believe that success comes from building more than just customer transactions, we build sustainable partnerships. Our core values revolve around exceptional service, growth, and collaboration. As a leading provider of smartphone and tablet parts for repair shops across Europe, we go above and beyond to ensure our customers receive the best solutions and support. What You’ll Be Doing: Drive Growth: Take ownership of selected customers in the DACH market and help them grow through stronger relationships, better follow-up, and more structured account development. Be the Customer’s Main Commercial Contact: Build and nurture lasting relationships with customers, ensuring their needs are understood and that they continue to grow with Foneday over time. Develop Accounts: Focus on repeat business, customer retention, growth in monthly revenue, and identifying new upsell or cross-sell opportunities. Create More Value from Existing Business: Work on customers with real potential and help move them toward higher monthly spend and stronger long-term partnerships. What We’re Looking For: Customer-Focused: You are passionate about delivering excellent service and building meaningful relationships with customers. You understand that growth comes from trust, follow-up, and commercial consistency. Commercial Growth Skills: You know how to grow existing customers, ask the right commercial questions, spot opportunities, and move accounts forward. Tech-Savvy: You should be comfortable using CRM tools, Google Suite, Google Meet, and phone systems. You’re quick to learn new software, can troubleshoot basic tech issues, and adapt to new digital tools easily. Strong Communicator: You are a strong communicator with excellent command of German and good English. Self-Motivated: You have worked and thrived in a remote environment, managing your own time and staying organized. Problem-Solving and Adaptability: You can think on your feet, adapt to customer situations, and find solutions quickly. Reliability and Accountability: You take ownership of your accounts, follow through on commitments, and work in a structured, commercial way. What We Offer: Freedom: Work remotely from anywhere, with the flexibility to create your ideal work environment. Competitive Monthly Contractor Compensation: Earn between €2,760 and €3,300 per month, depending on experience and role fit. This amount already includes the additional compensation for working as an independent contractor. Performance-Based Incentives: On top of the fixed monthly compensation, you can earn variable compensation based on commercial results Flexible Working Hours: Enjoy the flexibility to balance your professional and personal life, with 25 annual holidays (full-time) and national holidays off. Growth Opportunities: Be a key part of our expansion in the DACH market and seize long-term career development prospects. Great Remote Benefits: Receive a monthly allowance for coworking spaces and gym memberships to enhance your work-life balance. Dynamic Culture: Join a collaborative, fast-paced environment where your ideas and contributions are highly valued. Supportive Team Environment: Be part of a remote, dynamic team where we help, challenge and inspire each other to grow, both personally and professionally. Important Note: As we do not have a legal entity in this market, this role may be offered as an independent contractor position. You will receive an extra compensation for this. If you’re passionate about technology, customer growth, and want to make an impact at Foneday, we’d love to hear from you! Apply now and start your journey with us. Learn more about us at: foneday.shop

Adkomo was founded in 2018 with the vision of becoming a leading force in digital growth and customer acquisition. Our journey began with a singular focus: to empower brands to expand their reach and connect with more customers through innovative digital strategies. Our team of dedicated professionals has worked tirelessly to build a company that stands out in the crowded digital marketing landscape, driven by a passion for excellence and a commitment to delivering results. We are looking for a Mobile Account Manager with 2+ years of experience in managing and scaling advertising campaigns as well as directly managing publishers and traffic sources. This role involves owning campaigns end-to-end, working closely with publishers, identifying new traffic opportunities, optimizing performance, and ensuring long-term publisher success. The position can be based remotely. Responsibilities • Manage and optimize user acquisition campaigns on mobile platforms, • Identify, recruit, and build strong relationships with new publishers, • Analyze campaign performance and provide actionable insights, • Collaborate with internal teams to ensure campaign success and troubleshoot issues, • Negotiate pricing and placements to maximize ROI, • Monitor KPIs to ensure profitability and scale opportunities Qualifications • Minimum 2 years of experience in digital or mobile advertising, • Strong understanding of affiliate and performance marketing, • Experience working with publishers, networks, or direct advertisers, • Excellent communication and negotiation skills, • Data-driven mindset with strong analytical skills, • Fluent in English What do we offer A dynamic and supportive working environment that encourages collaboration. Hands-on exposure to real projects. Your voice counts, and we want you to be a part of Adkomo’s success. Share your ideas and take ownership of new projects! Mentorship from an experienced marketer who will support your growth. If you are passionate about digital design and eager to develop your skills in a supportive and innovative environment, we would love to hear from you. Apply now to join the Adkomo team and take the first step in your career in performance marketing! Data Protection Close: ADKOMO LIMITED is responsible for the processing of your personal data for the purpose of evaluating your job application for present or future vacancies within our organization. You can consult additional and detailed information about the processing of your data or about how to exercise your rights to access, rectification, and deletion, among other rights, through this link (https://www.adkomo.com/data-protection-information-clause)

Proficient in call center technologies including ACD systems, CRM platforms (e. As a Call Center Operations Manager, you played a pivotal role in driving service excellence and operational efficiency within a high-performing customer support environment. Led and managed a team of call center agents,

🌍 Are you a fluent German speaker living in Spain ☀️, Portugal, Greece, or another sunny country nearby? 🚀 Looking for a remote account management role where your language skills, customer focus, and commercial mindset actually matter? At Foneday, we’re expanding our DACH team and looking for someone like you to help us grow selected customers, build stronger commercial relationships, and increase repeat business in the German-speaking market. You’ll work remotely, enjoy real flexibility, and be part of an international team, while staying connected to your market and making a direct impact on our growth. 💻✨ About Foneday At Foneday, we believe that success comes from building more than just customer transactions, we build sustainable partnerships. Our core values revolve around exceptional service, growth, and collaboration. As a leading provider of smartphone and tablet parts for repair shops across Europe, we go above and beyond to ensure our customers receive the best solutions and support. What You’ll Be Doing: Drive Growth: Take ownership of selected customers in the DACH market and help them grow through stronger relationships, better follow-up, and more structured account development. Be the Customer’s Main Commercial Contact: Build and nurture lasting relationships with customers, ensuring their needs are understood and that they continue to grow with Foneday over time. Develop Accounts: Focus on repeat business, customer retention, growth in monthly revenue, and identifying new upsell or cross-sell opportunities. Create More Value from Existing Business: Work on customers with real potential and help move them toward higher monthly spend and stronger long-term partnerships. What We’re Looking For: Customer-Focused: You are passionate about delivering excellent service and building meaningful relationships with customers. You understand that growth comes from trust, follow-up, and commercial consistency. Commercial Growth Skills: You know how to grow existing customers, ask the right commercial questions, spot opportunities, and move accounts forward. Tech-Savvy: You should be comfortable using CRM tools, Google Suite, Google Meet, and phone systems. You’re quick to learn new software, can troubleshoot basic tech issues, and adapt to new digital tools easily. Strong Communicator: You are a strong communicator with excellent command of German and good English. Self-Motivated: You have worked and thrived in a remote environment, managing your own time and staying organized. Problem-Solving and Adaptability: You can think on your feet, adapt to customer situations, and find solutions quickly. Reliability and Accountability: You take ownership of your accounts, follow through on commitments, and work in a structured, commercial way. What We Offer: Freedom: Work remotely from anywhere, with the flexibility to create your ideal work environment. Competitive Monthly Contractor Compensation: Earn between €2,760 and €3,300 per month, depending on experience and role fit. This amount already includes the additional compensation for working as an independent contractor. Performance-Based Incentives: On top of the fixed monthly compensation, you can earn variable compensation based on commercial results Flexible Working Hours: Enjoy the flexibility to balance your professional and personal life, with 25 annual holidays (full-time) and national holidays off. Growth Opportunities: Be a key part of our expansion in the DACH market and seize long-term career development prospects. Great Remote Benefits: Receive a monthly allowance for coworking spaces and gym memberships to enhance your work-life balance. Dynamic Culture: Join a collaborative, fast-paced environment where your ideas and contributions are highly valued. Supportive Team Environment: Be part of a remote, dynamic team where we help, challenge and inspire each other to grow, both personally and professionally. Important Note: As we do not have a legal entity in this market, this role may be offered as an independent contractor position. You will receive an extra compensation for this. If you’re passionate about technology, customer growth, and want to make an impact at Foneday, we’d love to hear from you! Apply now and start your journey with us. Learn more about us at: foneday.shop

Buscamos incorporar un perfil de Account Development Customer, responsable de gestionar y desarrollar relaciones comerciales sólidas y duraderas con cuentas clave del sector inmobiliario. Su misión principal será "mimar" las cuentas asignadas, garantizando una experiencia de cliente excelente y maximizando el potencial de cada relación comercial a través de un acompañamiento proactivo y personalizado. Responsabilidades Clave • Gestionar y desarrollar una cartera de cuentas inmobiliarias, actuando como interlocutor principal y referente de confianza para cada cliente., • Asegurar una experiencia de cliente homogénea y de alta calidad en todos los puntos de contacto, anticipándose a sus necesidades., • Definir e implementar planes de desarrollo individualizados por cuenta, identificando oportunidades de crecimiento y fidelización., • Hacer seguimiento de KPIs de satisfacción, retención y desarrollo de cuenta (NPS, churn, upselling, volumen de operaciones)., • Analizar la Voz del Cliente para identificar áreas de mejora, gestionar incidencias y diseñar planes de acción correctivos., • Coordinar con áreas internas (Comercial, Marketing, Legal, Operaciones) para resolver necesidades de las cuentas de forma ágil y eficaz., • Gestionar escalados y situaciones críticas que puedan afectar la relación comercial o la reputación de la cuenta., • Impulsar iniciativas de mejora continua en el servicio prestado a las cuentas, apoyándose en herramientas digitales y de automatización., • Velar por el cumplimiento de políticas internas, normativas y estándares de calidad en la gestión de cada cuenta. Requisitos • Titulación universitaria en Administración, Comercial, Marketing, Comunicación o similar., • Experiencia mínima de 3 años en gestión de cuentas, desarrollo de negocio o atención a cliente en sectores de alto relacionamiento (inmobiliario, banca, seguros, servicios profesionales)., • Perfil comercial con orientación clara al cliente y a la fidelización., • Capacidad para gestionar múltiples cuentas simultáneamente con atención al detalle y visión estratégica., • Conocimiento de métricas de satisfacción y desarrollo de cuenta (NPS, retención, volumen de negocio generado)., • Habilidades de comunicación, negociación y resolución de conflictos., • Alto nivel de análisis de datos y reporting para el seguimiento de la evolución de cada cuenta. Competencias Clave • Liderazgo en entornos exigentes, • Orientación a resultados y calidad, • Gestión del cambio, • Capacidad analítica, • Comunicación y negociación, • Enfoque en experiencia de cliente ¿Qué ofrecemos? • Contrato indefinido y jornada completa (L-V)., • Modalidad híbrida: 4 días presenciales y 1 día en remoto., • Ambiente laboral joven, internacional y altamente colaborativo., • Horario: de 10:00h a 19:00h., • La oportunidad de formarte y crecer en la apasionante industria del Real Estate, junto a un equipo brillante y comprometido. ¿Por qué elegirnos? Valoramos el talento, el respeto y el reconocimiento. Trabajamos con transparencia. Si buscas un lugar donde tu esfuerzo y tus ideas sean valorados, esta es tu oportunidad. Si te apasiona el desafío, cumples con los requisitos y quieres dar un paso más en tu carrera profesional, esperamos tu postulación.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe. As the primary point of contact for our customers in the DACH-region, we’re looking for a Customer Service & Asset Specialist to join our team. In this role, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from either: • our Bönen (Germany) office OR, • our office in Agrate Brianza, Milan (Italy) OR, • our office in Madrid (Spain) The chosen location will depend on what is most practical for the candidate. Your responsibilities • You provide customer support in the DACH region and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good German and English language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, depending on the final location of hire, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Designed and executed call center strategies, workflows, and KPIs to achieve performance goals and enhance the overall customer experience. Proficient in call center technologies including ACD systems, CRM platforms (e. As a Call Center Operations Manager, you played a pivotal role in driving servic

At Iberostar Group we are looking for a Corporate PR & Comms Manager EMEA to join our Corporate Public Relations & Communications team based in Palma de Mallorca. But before knowing more about the position, we think it's important that you learn a little about us: • We are a 100% family-owned company with 70 years of experience in the tourism sector. Today, we welcome millions of travelers with the promise of creating happy vacations and memorable experiences, with a value proposition based on quality and the customer and employee experience., • We operate in more than 100 establishments spread across 35 destinations in 13 countries around the world, located in privileged beachfront locations., • We are part of a family of more than 35,000 people of 95 nationalities, sharing the same values: Responsibility, Transparency, Humility, Passion, and Creativity., • We work to create a place where people can thrive: we take care of the people who are part of the Iberostar family, promoting their growth, attending to their well-being, and promoting equity as the basis for our decisions., • Our Iberostar Wave of Change movement is our roadmap for driving our purpose of leading a model of responsible tourism. If this sounds interesting to you... maybe this is your place! :) Main mission: you will oversee our external Public Relations (PR) strategy across Europe, with the goal of enhancing the company’s visibility, safeguarding our reputation, and ensuring a consistent narrative across all channels and audiences. We are seeking a proactive individual with strong management skills and a desire to grow within a leading company in a dynamic international environment. Job Location: On-site, Palma de Mallorca Headquarters, Spain. ✔️ What will your day-to-day work be like? Reporting to the Corporate PR & Institutional Relations Director, your main responsibilities will include: • Define, implement, and oversee the communication plan for Spain and international European markets, ensuring full alignment with business objectives., • Supervise the corporate narrative, including the drafting and oversight of complex internal and external international materials and the preparation of spokespeople., • Press Office Management. End-to-end management of media enquiries, including drafting Q&As, thought leadership pieces, press releases, and other media assets. Organise interviews, coordinate events, and manage participation of the company speakers in European forums and other speaker opportunities., • Provide strategic counsel to company spokespeople, organising media training and developing bespoke media briefings for various speaking opportunities to ensure maximum alignment with key messaging., • Act as the primary point of contact and supervisor for international PR agencies. Responsible for evaluating KPI performance in line with departmental priorities and company strategy., • Integrate the company’s sustainability strategy into the communication plan, transforming responsible tourism milestones into newsworthy content and reputational highlights., • Prepare and update company crisis protocols. Monitor and identify potential reputational issues and execute necessary action plans., • Centralise and oversee activity and media coverage reports to provide the Managing Board with a global strategic view of the Return on Investment (ROI) of communication efforts. 🔎 Who is the ideal person for this job? The ideal candidate for this position brings Exceptional writing skills and the ability to synthesise complex messages clearly and concisely. Strategic vision with a result-oriented mindset, strong organisational skills, and the ability to manage projects in international settings. Proactive, detail-oriented, and disciplined in meeting tight deadlines. • Education: Bachelor's degree in Communications, Journalism, Public Relations or a related field. Desirable Master’s Degree in Corporate communications, public affairs or similar. • Experience / Background: At least 5–6 years of experience in a PR or Corporate Communications department, preferably within a multinational environment. Previous experience in the tourism industry or the hotel sector is highly valued. Proven experience in crisis management and a deep understanding of the national and international media landscape. Previous experience or training in communicating sustainability projects is a plus. • Languages: Native or bilingual proficiency in English and Spanish (C1/C2). Ability to negotiate and draft high-level content with professional fluency. • Tools: Google Workspace G-Suite, Project Management (Trello, Asana...) and related business and communication tools. ⭐ Our Proposal for you: We offer you the opportunity to be part of a great company in a constant sustainable growth and develop your career with us and enjoy: • Permanent full-time contract., • Smart working: flexible working hours, hybrid-work model., • Variety of opportunities and projects that will allow you to develop your potential and grow professionally every day., • Work in an inspiring environment that is committed to people, values and a responsible tourism model., • You will be part of our Iberostar Vitality community, with access to a multitude of wellness activities. What are you waiting for to join our team? We are looking forward to meeting you, apply for the offer! #WeAreIberostar.

About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. Role Overview As part of a high-performing and collaborative commercial team, you will be responsible for enhancing the competitiveness and availability of hotel products within your assigned portfolio, driving overall commercial performance. Key Responsibilities • Renegotiate commercial agreements with hotel partners to improve availability, pricing, and promotional offers, • Optimise product performance by applying data-driven actions and prioritising initiatives based on company dashboards, • Secure additional availability and exclusive offers, ensuring accurate and timely system loading by suppliers, • Collaborate closely with the Contracting Manager to align on strategy, share insights, and drive operational efficiency, • Maintain proactive, daily communication with assigned hotel partners to strengthen relationships and maximise opportunities Requirements & Skills • Proven experience in contracting, sales, account management, or a commercial role within travel, hospitality, or a related industry, • Strong negotiation skills with the ability to influence commercial outcomes, • Data-driven mindset with the ability to interpret dashboards and translate insights into actions, • Strong relationship management and stakeholder engagement skills, • Excellent communication skills, both written and verbal, • Ability to work in a fast-paced, target-driven environment and manage multiple priorities, • High level of organisation and attention to detail, particularly in managing product and system updates, • Collaborative team player with a proactive and solution-oriented approach, • Proficiency in English; additional languages are a plus, • Experience working with commercial or booking systems is desirable At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

BIKE24 is the one-stop shop for the fast-growing community of cycling enthusiasts, promoting green mobility. Founded in 2002, we have evolved from a specialised online retailer in the cycling sector to one of the leading e-commerce platforms in continental Europe with a focus on the premium segment. Our success concept is not only based on our product range, which is unique in terms of depth and breadth. We also score points with our customer-friendly service. Whenever our customers have a problem, our service team is always there to help by e-mail or phone. Whether it's changes in the order, questions about the order status, technical problems or specific product advice - the tasks are varied. With a good portion of creativity, our service department always finds an answer. Your mission: To expand the market for our Dutch-speaking customers, we are looking for a customer service representative with a fluent Dutch language who is also a bike enthusiast with great interest in bikes or with an already existing good basic knowledge of bike parts and components. A direct link to our customers, complex questions and your professional answers, trainings and personal development await you within this new challenge: • Our customers with their diverse questions are both an incentive and a challenge for you. You are their first point of contact and problem solver., • As a customer advisor, you will contribute with your positive personality to the communication and inform our customers via telephone and email about all questions regarding product advice, the order process, invoicing and much more., • You will handle claims and find the best possible solutions to products that our customers are not satisfied with., • To do this, you will use the extensive decision-making powers assigned to you to bring quick and satisfying solutions for our customers., • You learn new things every day and become a master of diversity with our team., • Together with us, you will expand BIKE24's excellent reputation in the Dutch market. Minimum requirements: • We are looking for a language expert and bike and/or sports enthusiast who is willing to let his/her passion flow into this new job., • You are a very good Dutch speaker, ideally native speaker, with excellent communication skills and experience in the field of customer assistance., • You already have a good basic knowledge of bike parts and bike components or at least a profound interest in the matter., • You can handle incoming customer contacts (via telephone, e-mail or other channels) while creating and logging tickets into the system., • You have C1 or native level of Dutch., • You have at least a B2 Level of English., • A plus, not a must: you can communicate very well in French, Spanish, Italian and/or German. Social benefits: • Part of the day has flexible schedule, • Posible home office

Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India. The company has multiple manufacturing units in India and a unit each in the Netherlands and Hungary. The company markets its products under its two global brands – Apollo and Vredestein, and its products are available in over 100 countries through a vast network of branded, exclusive, and multi-product outlets. Descripción general del puesto Como Account Manager de PCT (Turismo, SUV, 4x4 y Light Truck) formarás parte del departamento de Ventas en España y reportarás directamente al Country Sales Manager. Serás el principal punto de contacto entre la empresa y los clientes dentro del segmento PCT. Tu misión será impulsar el crecimiento de ventas, fortalecer la red de distribución y aumentar la cuota de mercado mediante relaciones sólidas con talleres y partners. Responsabilidades principales • Alcanzar los objetivos de ventas, • Analizar mercado, competencia y necesidades del cliente, • Garantizar la satisfacción del cliente, • Negociar contratos, precios y acciones de marketing, • Representar la empresa en eventos y ferias Requisitos • 2–3 años de experiencia en ventas, • Perfil comercial y orientación a resultados, • Conocimiento de canales de distribución, • Excelentes habilidades de comunicación, • Español nativo e inglés valorable, • Manejo de Excel y PowerPoint, • Residencia en Madrid y disponibilidad para viajar (Castilla-La Mancha, la Comunidad Valenciana y Castilla y León (Ávila y Segovia)) Se ofrece • Entorno dinámico e innovador, • Equipo internacional, • Paquete retributivo competitivo, • Coche de empresa, teléfono y portátil, • Formación y desarrollo ¿Por qué unirse a nosotros? Fomentamos la diversidad, la innovación y el crecimiento profesional en un entorno inclusivo donde cada persona aporta valor al éxito común.

Multinacional especializada en soluciones para infraestructura eléctrica crítica, protección de sistemas y gestión térmica busca incorporar un Territory Account Manager para liderar el desarrollo comercial en su región. La posición tiene un fuerte componente estratégico, con impacto directo en el crecimiento de negocio en sectores como energía, industria y data centers. Responsabilidades: • Gestionar y desarrollar una cartera de clientes clave (distribuidores, OEMs, ingenierías, instaladores y cliente final), • Definir e implementar el plan comercial del territorio, • Identificar oportunidades en proyectos de infraestructura crítica, energía y entornos industriales, • Impulsar ventas de soluciones de protección eléctrica, conexión y gestión térmica, • Liderar negociaciones comerciales complejas y acuerdos a largo plazo, • Coordinarse con equipos técnicos (Application Engineering, producto) para ofrecer soluciones adaptadas, • Analizar mercado, competencia y tendencias para detectar oportunidades de crecimiento, • Cumplir objetivos de ventas y KPIs Requisitos (H/M/D): • Experiencia sólida en ventas B2B dentro de sector industrial, eléctrico o tecnológico, • Experiencia en gestión de cuentas y desarrollo de negocio en entornos complejos, • Conocimiento de canal (distribución) y venta a cliente final, • Capacidad para gestionar ciclos de venta largos y proyectos técnicos, • Nivel de inglés muy alto (imprescindible):, • Interacción diaria con equipos internacionales, • Capacidad de negociación y presentación en inglés, • Perfil autónomo, orientado a resultados y con visión estratégica, • Disponibilidad para viajar Siguientes pasos: Si estás interesado/a en esta oportunidad, haz clic en "aplicar ahora" para enviar tu CV actualizado o contáctanos directamente. Si esta posición no encaja con tu perfil, pero estás valorando un cambio, escríbenos igualmente. Garantizamos la confidencialidad en todo el proceso.

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año

Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience.Customer Advisor with Azerbaijani.In this role, you will be the first point of contact for customers, assisting them via.Your day will be all about creating smooth and pos

Cada día, los productos y soluciones de Jungheinrich se utilizan para mover millones de mercancías en centros logísticos de todo el mundo. Llevamos 70 años apoyando a nuestros clientes en cada paso del camino con nuestros productos innovadores, seguros y sostenibles, que van desde carretillas elevadoras hasta estanterías, software y robots móviles. Invertimos en talento y fomentamos una cultura de apertura, integridad y respeto mutuo. Incorporándote a Jungheinrich tienes la posibilidad de trabajar en un entorno internacional, diverso y multidisciplinar. Strategic Account Manager... ¡Te estamos buscando! ¿Cómo será tu día a día? • Definir y ejecutar planes estratégicos a corto, medio y largo plazo, con una visión 360° del negocio, para los clientes asignados, de acuerdo con los objetivos de la Dirección Comercial y las directrices del grupo., • Realizar una venta consultiva en todas las líneas de negocio, asegurando una explotación integral del mercado y una adecuada coordinación interna con los departamentos implicados., • Preparar presentaciones corporativas y de producto para ofrecer un asesoramiento de calidad (demos, presentaciones, resolución de incidencias, etc.)., • Asegurar el Market Penetration Contact (Obj: 100%), desarrollar y fortalecer las relaciones con los clientes asignados mediante visitas regulares a todos los centros y con los interlocutores clave (compradores, prescriptores, responsables logísticos, etc.)., • Gestionar de forma proactiva los indicadores de actividad comercial (KPIs), corrigiendo desviaciones y asegurando el adecuado desarrollo de cada cuenta., • Asegurar la ejecución de los planes de acción definidos en las reuniones periódicas de seguimiento. Requisitos: • Buscamos una persona con formación en Ciclo Formativo o Universitaria acostumbrada a tratar con ventas técnicas y al detalle, • Nivel alto de inglés (B2-C1), • Experiencia previa en puesto similar de, al menos, 5 años, • Disponibilidad para viajar por todo el territorio nacional >60%, • Habilidades de negociación, orientación al cliente, orientación a resultados y pensamiento estratégico. En Jungheinrich queremos que tod@s se sientan bienvenidos/as y motivados/as, por lo que ofrecemos: • Ser parte de una compañía multinacional líder, en constante crecimiento y con valores corporativos sólidos. Con nuestra certificación Great Place to Work, garantizamos un entorno laboral excepcional y flexible, enfocado en el bienestar de nuestros colaboradores/as., • Contrato indefinido, • Horario flexible e intensivo todos los viernes del año, • Modelo híbrido de trabajo, • Coche de empresa, tarjeta Solred, • Posibilidad de disponer un pack de retribución flexible según tus necesidades y preferencias con seguro médico (subvencionado al 50%), ticket guardería y ticket restaurant, • PPSE (Plan de Previsión Social), • Posibilidad de elegir como quieres recibir tu retribución en 12, 14 o 16 pagas., • Plataforma de Bienestar, un servicio gratuito, que os ayudará a mejorar vuestra calidad de vida y aumentar vuestro bienestar laboral y personal., • Formación inicial y continua a cargo de la empresa Para más información visítanos en www.jungheinrich.es