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Comercial Italiano CRO, Madrid

27 May 2025•112 views

About the job
ROLE AND RESPONSABILITIES:
As a CRO Sales Representative (H/M), you will report to the Supervisor of the Central Reservations Office of Hotels Menores de Madrid and will be responsible for ensuring compliance with the service through different channels, offering products and services from the hotels, actively contributing to increasing income and decisively exceeding customer expectations, guaranteeing excellent service.
What are we looking for?
. Flexibility, Proactivity and liking to work by objectives;
. Excellent communication skills;
. Training in Hospitality, Tourism or similar (preferential factor);
. Sales skills (experience in reservation management or in the commercial area will be valued);
. Experience in customer service
. Knowledge of Italian and English is a must;
. Availability to carry out full-time face-to-face functions
. Computer knowledge: Microsoft Office, Internet, Database, etc.
WE OFFER:

Integration in a dynamic team, focused on a service of excellence
Remuneration compatible with the role
Continuous Training Plan to enhance career development
Access to the e-learning training platform
Possibility of functional, national and/or international mobility
Incentives and Benefits Plan

Leisure:
. Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others;
. Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants
Health and wellness:
. Health insurance
This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector
Department: Sales
The company
Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.