Emergency Central Operator (Night Shift-Permanent Position)

Are you willing to work alongside a dedicated and passionate team for whom security is a human right? Do you want to join a company where innovation and technology are at the heart of its solutions? Then this offer is for you!
From our Securitas Direct Headquarters in Barcelona, we are looking for candidates to work in our Senior Protection Emergency Centre, for our clients in the English market, monitoring our clients' signals and incidents.
What will your duties be?
- Reception of calls from our Senior clients.
- Management of incidents and emergencies that may be taking place.
- Following the stipulated protocols and procedures to handle the situation in an efficient way.
What do we offer?
- Joining a growing multinational company with great opportunities for development and promotion.
- Indefinite contract and immediate incorporation on 11/07.
- 40 hours per week in rotating shifts of 4 working days, and 2 days off, at night from 23:00 to 07:00.
- Shifts ensuring 2 weekends off per month
- Bonus for public holidays and night work
- Paid initial training, not selective (by passing an exam), but with compulsory attendance
- Good working environment
Requirements:
- Native Spanish
- Advanced English
- Experience in telephone customer service, (preferably in contact centre)
- Excellent communication skills (spoken and written)
- High resolution capacity and customer orientation.
- Computer skills
If you think this offer is for you, do not hesitate to apply!
- Experiencia
- Se requiere
- Idiomas
- Español – nativo
Inglés – avanzado
- Jornada
- Completa
- Horario
- Monday to Sunday 23 to 07h
- Salario
- desde 15.897,3 € anual
- Extras
- Bonus night work, english skill and public holidays
- Inicio
- Incorporación inmediata
Cornellà de Llobregat, Catalonia
Servicios de Seguridad • Más de 250 empleados
Con nosotros desde junio, 2022
Multinacional con posibilidad de crecimiento y promoción interna.
Responsable
