Passeig de Joan de Borbó, Ciutat Vella, Barcelona
Jobs, courses & advice in hospitality • 11-50 empleados
En JOB TODAY desde mayo, 2022
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About the job ¿Cuál será tu misión? Como Camarero (a) de Pisos, realizarás tareas rutinarias de limpieza y mantenimiento de habitaciones y zonas comunes, promoviendo una imagen positiva del hotel y atendiendo las peticiones y problemas de los huéspedes. ¿Qué tendrás que hacer? Limpiar y atender las habitaciones asignadas de acuerdo con las normas y procedimientos establecidos, lo que incluye hacer las camas, quitar el polvo, pasar la aspiradora, limpiar y desinfectar los baños, retirar la basura, etc. Cambiar y reponer la ropa de cama, las toallas, el minibar y las amenidades de los huéspedes, según sea necesario y/o de acuerdo con la periodicidad programada. Preparar las habitaciones asignadas a las necesidades y requerimientos especiales de los huéspedes (camas supletorias, cuna, etc.). Aprovisionar, mantener y transportar diariamente el carro de suministros de limpieza. Informar al superior directo de las incidencias o deficiencias de mantenimiento detectadas en las habitaciones/zonas comunes durante su preparación y limpieza. Realizar la limpieza de las zonas comunes del hotel que tenga asignadas y mantener el orden y la buena imagen del mobiliario de dichas zonas. Apoyar a otros miembros del personal de planta en la limpieza y preparación de las habitaciones, en caso de urgencia, incidencia o necesidad. Aplicar los procedimientos de gestión de la calidad de los servicios de limpieza y lavandería. Realizar las tareas de mantenimiento higiénico sanitario preventivo. ¿Qué buscamos? At least 6 months’ experience developing similar functions. Secondary school diploma or equivalent education. Fluency in local language and knowledge of English is highly valuable. Customer Oriented. Organizational skills. Flexible and reliable. Detail-oriented. Ability to work independently and as part of a team. ¿Por qué elegirnos? In Minor Hotels Europe & Americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo ed esperienze interculturali. Il nostro viaggio è alimentato dalla passione e dalla dedizione dei nostri incredibili team, che godono anche di vantaggi stimolanti ed esclusivi quali: • Esperienza mondiale - diversità di 150 nazionalità diverse. • Opportunità di sviluppo della carriera ricca di sfide nazionali e internazionali. • Ampia gamma di programmi di formazione per migliorare le proprie competenze. • Iniziative di benessere, tra cui condizioni di lavoro flessibili. • Programmi di riconoscimento per i membri del team, tra cui le date memorabili. • Possibilità di fare la differenza attraverso il nostro programma di sostenibilità e le iniziative di volontariato. • Tariffe e promozioni per i membri del team, che offrono tariffe scontate nei nostri hotel in tutto il mondo e vantaggi esclusivi attraverso il nostro programma di fidelizzazione aziendale. Department: Housekeeping The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.
About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.About the role We are seeking a highly organized and service-driven F&B Call Agent to support the operational and administrative needs of the restaurant. This role plays a key part in ensuring smooth internal communication, guest satisfaction, and the coordination of group events—at Dani Brasserie. The ideal candidate has a passion for hospitality and consistently goes above and beyond to elevate the guest experience. What you will do • Answer and manage incoming telephone calls related to the F&B department, providing prompt, accurate, and courteous service. • Reconfirm guest reservations for all F&B outlets, ensuring all details are correct and special requests are noted and communicated. • Manage the F&B department email inbox: handle guest inquiries, provide information, and coordinate with internal departments as needed. • Prepare and send proposals for group bookings at Dani Brasserie, tailoring responses to guest needs and expectations. • Coordinate group bookings at Dani Brasserie, including: Creating and maintaining detailed event orders (BEOs/minutas). Communicating dietary restrictions and guest preferences to the culinary team. Acting as the liaison between service, kitchen, and events teams to ensure flawless execution. • Perform proactive tasks to enhance the overall guest experience by anticipating needs, offering personalized touches, and delivering thoughtful service that exceeds expectations. • Support the wider F&B team with administrative duties and special projects. • Provide support to the host/hostess team on the floor as needed. What you bring • Previous experience in luxury hospitality, ideally in F&B coordination, events, or guest relations. • Exceptional written and verbal communication skills in English and Spanish (additional languages a plus). • Strong attention to detail, time management, and problem-solving abilities. • Proficiency in Microsoft Office Suite and experience with hotel/restaurant systems (e.g., Opera, SevenRooms, OpenTable, Canva). • A passion for delivering outstanding service and creating memorable guest experiences. What we offer Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort. Complimentary Dry Cleaning for Employee Uniforms. Complimentary Employee Meals. 50 days of vacation per year. Day of the birthday free. Private medical insurance. Department: Telephone Operator Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.
About the job Como Jefe de Mantenimiento, serás responsable del mantenimiento preventivo y correctivo del hotel, de todas las inspecciones legales y de las tareas administrativas/de gestión relacionadas con las instalaciones. También gestionarás las empresas de mantenimiento externas y el departamento de mantenimiento del hotel. ¿Qué tendrás que hacer? Coordinar y supervisar el mantenimiento preventivo de los equipos e instalaciones de los hoteles, de acuerdo con las responsabilidades de la empresa. Organizar el mantenimiento rutinario en las habitaciones, vestíbulos e instalaciones del hotel, garantizando que la gestión de la seguridad se instituye adecuadamente para reducir el riesgo de accidentes o incidentes. Organizar con frecuencia inspecciones del hotel para garantizar que la infraestructura y el terreno alcanzan las condiciones esperadas. Gestionar los contratos con proveedores externos de mantenimiento y supervisar la calidad del servicio prestado. Establecer y mantener relaciones positivas con las partes interesadas externas, como la oficina de prevención de incendios y los proveedores. Estudiar y aplicar formas de reducir los costes de funcionamiento del hotel y conservar la energía. Garantizar que los incidentes y problemas de los huéspedes se atienden de forma oportuna y adecuada. Coordinar los objetivos y actividades del departamento con el resto de jefes de departamento, intercambiando conocimientos e información sobre cada área. ¿Qué buscamos? Al menos 3-4 años de experiencia en mantenimiento, preferiblemente en un hotel/sector servicios de tamaño y complejidad similares. Formación profesional (electricidad y electrónica, climatización, mantenimiento industrial y campos relacionados). Imprescindible dominio del idioma local y muy valorable conocimientos de inglés. Conocimientos en HVAC (calefacción, ventilación y aire acondicionado), sistemas eléctricos y electrónicos. Conocimientos prácticos de varios programas informáticos (Microsoft Office). SAP, GMAO/CMMS (programa informático de gestión del mantenimiento), BMS (sistema de gestión de edificios), etc. Orientación a los resultados y al detalle. Capacidad para detectar y resolver problemas con eficacia. Excelentes dotes de organización y liderazgo. Capacidad para trabajar bajo presión. Capacidad para trabajar por cuenta propia y en equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: Maintenance The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.
About the job Company Description The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Job Description What you’ll do… Creating a memorable guest experience for our guests that will leave them wanting to return for more. Be the eyes and ears for the Front Office by leading by example and coaching and developing them to feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions. Supporting the Duty Managers and working closely with the Hoxton teams in setting selling strategies and ensuring maximum occupancy. And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hoxton team’s. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. Previous experience in hospitality in an Assistant Front Office Manager role is an advantage but not a must. Passionate about team development and a demonstrated experience in coaching and developing your team. You’ve got plenty of experience dealing with different types of requests successfully. Experience with using Micros Fidelio Opera or a similar property management system. Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get stuff done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What’s in it for you… Competitive salary 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Room Division Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Job Title: Restaurant Manager Location: Carrer de Provença, 08029 Barcelona Spain. Languages: Spanish/english Job Type: Full-Time About Us: Join our vibrant brunch restaurant, where we serve delicious dishes and create memorable experiences for our guests. We are seeking a passionate and experienced Restaurant Manager to lead our team and enhance our operations. Job Description: As the Restaurant Manager, you will play a crucial role in overseeing the daily operations of our brunch restaurant. You will be responsible for managing staff, ensuring exceptional customer service, and driving profitability through effective financial management. If you thrive in a dynamic environment and are dedicated to creating a welcoming atmosphere for our guests, we want to hear from you! Key Responsibilities: 1. Staff Management: 2. - Recruit, hire, and train staff members, ensuring a well-equipped team. 3. - Create and manage staff schedules and assign duties. 4. - Evaluate employee performance and provide constructive feedback. 5. Financial Management: 6. - Develop and manage budgets to ensure financial success. 7. - Analyze sales data and control operational costs. 8. - Oversee inventory purchasing and control supply chain processes. 9. - Ensure daily cash handling and reconciliation are completed accurately. 10. Customer Service Excellence: 11. - Ensure outstanding customer experiences and satisfaction. 12. - Address customer complaints and feedback promptly and professionally. 13. - Organize events and special promotions to engage guests. 14. Operational Oversight: 15. - Supervise daily restaurant operations to maintain efficiency. 16. - Collaborate with kitchen and front-of-house teams to ensure smooth service. 17. - Enforce health and safety standards and hygiene regulations. 18. - Develop and implement opening and closing procedures. 19. Marketing and Promotion: 20. - Implement marketing strategies to increase brand awareness and drive sales. 21. - Manage social media presence and online reputation. 22. - Build successful partnerships with local businesses and organizations. 23. Inventory and Supply Management: 24. - Manage inventory levels and oversee the ordering process. 25. - Maintain vendor relationships for quality product procurement. 26. - Ensure the highest quality standards are met for supplies received. 27. Strategic Planning: 28. - Analyze industry trends and competitor activities to stay ahead of the curve. 29. - Contribute to the development of long-term operational strategies. 30. - Provide regular reports and updates to ownership or upper management. 31. Staff Development: 32. - Organize training programs and workshops for staff development. 33. - Foster a positive work culture and team spirit among employees. 34. - Motivate staff and support their career growth within the restaurant. 35. Administrative Reporting: 36. - Maintain accurate administrative documentation and records. 37. - Prepare financial reports and conduct in-depth analysis. 38. - Ensure compliance with all local laws and regulations governing restaurant operations. 39. Qualifications: - Proven experience as a Restaurant Manager or in a similar role. - Strong leadership skills and ability to motivate a team. - Excellent communication and interpersonal skills. - In-depth knowledge of restaurant operations, financial management, and customer service. - Ability to work flexible hours, including weekends and holidays. - Benefits: - Competitive salary and performance-based bonuses. - Opportunities for professional development and career advancement. - Employee discounts and perks. - A dynamic and supportive work environment. - How to Apply: - If you are ready to take on this exciting opportunity and lead our team, please submit your resume and a cover letter detailing your experience. - Join us in creating a warm and welcoming brunch experience for our guests! We look forward to hearing from you. - XO Brunch & Restaurant at is an Equal Opportunity Employer.
¡Únete a Honest Greens y revoluciona el mundo! ¿Te apasiona la comida real y buscas un trabajo donde puedas ser tú mismo? En Honest Greens creemos que comer sano puede ser divertido y delicioso. Combinamos tradición y tecnología y cocinamos con mucho amor. Si eres un amante de los aguacates, el café de especialidad y te encanta aprender, este es tu lugar. ¡Somos más que un restaurante, somos una experiencia! ¡Te estamos buscando a ti! Líder Energético/a, positivo/a, organizado/a, comunicativo/a, con capacidad para la resolución de problemas y clara orientación a cuidar y satisfacer a nuestros #HonestLovers. Que hayas tenido previa experiencia liderando un equipo en restaurantes. Si te gusta cuidar de tu equipo y formarlos y tienes ganas de aprender y crecer en un ambiente exigente y dinámico, ¡Este es tu lugar! ¡Únete a nuestra revolución! Creemos que nuestra Honest People se merece: 🍍Hasta 300€ de saldo para comer en nuestros restaurantes 🥑50% descuento en todos nuestros locales 🎳 Salidas “culturales” mensuales 🎟️Eventos corporativos muy divertidos 📑Contratos flexibles (entre 25-40horas) 🚀 Oportunidades de crecimiento internas 📚 Formación continuada 🌍 Oportunidad de unirte a una empresa en plena expansión ♥️ Equipo diverso e inclusivo. ¡Se tú mismo! 💯Ambiente de trabajo increíble. ¡100% únicos! #ÚneteAHonestGreens #EnvianostuCV #Crececonnosotros #HonestPeople
About the job JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Be part of the next generation of global hospitality leaders with a dual-degree master’s that blends academic rigor, immersive experiences, and international exposure. 🎓 Earn a double Master’s degree Graduate with a Master of Science from emlyon business school, accredited by the Conférence des Grandes Écoles, and a Level 7 RNCP certification in Hospitality & Restaurant Management from Institut Lyfe. 🏙️ Study in Lyon, Paris & Las Vegas Gain firsthand insight into three world-class hospitality hubs. From the roots of French gastronomy to the innovation capital of the U.S., each location brings a fresh lens on the global industry. 🇬🇧 100% taught in English With a fully English-taught curriculum, this program is accessible to international candidates from diverse academic and cultural backgrounds. 💰 Scholarships available emlyon and Institut Lyfe offer a range of merit- and need-based scholarships—encouraging talented students from around the world to join the program. What you will learn ✅Master hospitality strategy & operations Understand the core business mechanics behind leading hospitality brands—finance, management, and service excellence. ✅Design tomorrow’s guest experiences Go beyond theory to explore how tech, personalization, and sustainability are redefining the customer journey. ✅Build and position global hospitality brands Delve into lifestyle and luxury positioning strategies used by iconic hotels, restaurants, and experience-driven companies. ✅Engage directly with the industry Apply your learning through hands-on projects, consulting missions, and international field experiences—from Paris to Las Vegas. Course details Who is the course for? This 18-month MSc is designed for ambitious individuals ready to kick-start or deepen their journey in international hospitality. Whether you're transitioning from another field or already have foundational hospitality knowledge, this program offers the tools, exposure, and global insight to help you thrive. 📍 Study in 3 dynamic hubs: From Lyon to Paris and Las Vegas, each location offers a unique industry perspective—ensuring you graduate with real-world insights and an international mindset. 💫 Led by two industry leaders: Learn from top-tier faculty and hospitality experts at Institut Lyfe and emlyon business school—a dual approach blending academic excellence with industry immersion. ⏳ Tailored learning paths: Based on your prior experience, you’ll follow either the Advanced or Accelerated track, ensuring that every student builds a strong, industry-relevant foundation. 🎓 Real experience, real outcomes: Complete a 4–6 month internship and a graduate thesis—essential steps toward launching your career in luxury hospitality, F&B, hotel management, or tourism innovation.
About the job ¿Tienes experiencia en la supervisión de eventos y una pasión por el servicio al cliente? ¿Buscas un puesto con posibilidades de carrera dentro de la compañía hotelera más grande del mundo? ¡No busques más, en W Barcelona te estamos buscando! Tareas principales: Supervisar y coordinar el montaje y desmontaje de eventos, asegurando que se cumplan los estándares de servicio. Gestionar y liderar al equipo de camareros durante los eventos. Asegurar la correcta disposición de mesas y la presentación de platos y bebidas. Resolver cualquier incidencia o solicitud especial de los clientes durante el evento. Comunicarse con la cocina para coordinar tiempos de servicio y resolver dudas sobre el menú. Garantizar la satisfacción del cliente, atendiendo sus necesidades y solicitudes de manera proactiva. Seguir todas las políticas y procedimientos de seguridad y protección de la empresa; informar accidentes, lesiones y condiciones de trabajo inseguras al manager; y completar capacitación y certificaciones de seguridad. Lo que buscamos: Experiencia previa en supervisión de banquetes o eventos. Español e inglés fluido. Habilidades de liderazgo y capacidad para trabajar bajo presión. Actitud positiva y personalidad extrovertida. Se valorará positivamente experiencia en hoteles de 4 y 5 estrellas. Lo que ofrecemos: Contrato fijo discontinuo. Turnos seguidos de 8h. Horario de lunes a domingo con dos días libres seguidos a la semana. Oportunidades de crecimiento dentro de la compañía. Beneficios: Comedor de personal. Actividades de Team Building. Uniforme y lavandería interna y gratuita. Descuentos en hoteles Marriott y establecimientos de Barcelona. Oportunidades de aprendizaje y desarrollo. Programas de reconocimiento y bienestar. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen F&B service Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Somos un grupo de restauración joven y en crecimiento con restaurantes en Barcelona, que buscan crear experiencias únicas combinando espacios con un diseño singular y acogedor; gastronomía de calidad; y excelencia en el servicio al cliente. Buscamos un Director/a para uno de nuestros restaurantes situado en Barcelona. Función: - Gestión integral del restaurante asegurándote que el servicio de comida, de bebida, la apariencia física del local y la atmósfera y ambiente están en perfecto funcionamiento. - Deberá conocer los protocolos de operaciones de cada departamento (sala y cocina), así como sus estandartes de calidad y su objetivo es velar por el cumplimiento de ellos. Operativa: - Deberá tener un control 360° de lo que sucede en el restaurante. El servicio en sala, la calidad, presentación y timing de las bebidas y de la comida son óptimos y siguen la línea marcada. - Se asegurará que las líneas de comunicación definidas entre los departamentos de Sala y Cocina periódicamente se realizan. - Promoverá la eficiencia y eficacia en los servicios. Equipo - Tendrá una buena apariencia, elegante y cuidada. Y un lenguaje y forma de actuar con los equipos acordes a buenos modales. - Mantendrá los estándares de la compañía en uniformidad y apariencia - Será parte activa en el entrenamiento y on boarding del staff de sala. - Planificará los horarios de personal. - Será parte de una continua mejora y formación de los equipos, ya sea con briefings, con las formaciones organizadas por el Grupo y formaciones realizadas por tu equipo. Requisitos: - Mínimo 5 años de experiencia como Director de restaurante, preferiblemente locales con volumen alto (+180 pax). - Flexibilidad horaria (turno partido, incluyendo noche y fin de semana) - Habilidades demostradas de liderazgo y capacidad para motivar equipos. - Orientación al cliente y excelentes habilidades de comunicación. - Conocimientos financieros para la gestión de presupuestos y control de costos. Qué ofrecemos: - Salario de 36.000-38.500€ brutos anuales - Formar parte de un Grupo gastronómico en plena expansión, con un ambiente de trabajo profesional y cercano. - Posibilidades de crecimiento dentro del Grupo.
En Casa Carmen, un restaurante de prestigio ubicado en Les Corts, Barcelona, estamos en búsqueda de un Encargado de Restaurantes que sea apasionado y dinámico. Este rol es fundamental para liderar nuestro equipo y garantizar que cada cliente disfrute de una experiencia memorable. Como Encargado, serás responsable de la gestión integral del restaurante, asegurando un servicio excepcional y un ambiente acogedor para todos nuestros visitantes. Ofrecemos un contrato indefinido y la oportunidad de trabajar en un entorno vibrante y en constante evolución. La modalidad de trabajo es presencial y se requiere disponibilidad para jornada completa. Si tienes experiencia en el sector de la restauración y te entusiasma la idea de formar parte de un equipo comprometido con la excelencia, ¡te invitamos a postularte! Funciones del puesto: - Supervisar y coordinar las operaciones diarias del restaurante en colaboración con la dirección. - Gestionar y formar al equipo de trabajo, garantizando un servicio al cliente de alta calidad. - Controlar los inventarios y realizar los pedidos necesarios de suministros. - Implementar y mantener los estándares de calidad en la preparación de alimentos y bebidas. - Atender de manera efectiva las quejas y sugerencias de los clientes. - Elaborar informes sobre el rendimiento del restaurante y proponer mejoras continuas. - Colaborar con el departamento de marketing para impulsar eventos y promociones especiales. Requisitos del puesto: - Experiencia previa en un puesto similar dentro del sector de la restauración. - Excelentes habilidades de comunicación y atención al cliente. - Capacidad para desenvolverse en un entorno dinámico y bajo presión. - Disponibilidad para trabajar en horarios flexibles, incluyendo fines de semana y festivos. - Formación mínima: Bachillerato.
Director/a de Restaurante - Barcelona ¿Somos un grupo restaurador que crea experiencias gastronómicas únicas para cada segmento de mercado y que está en plena expansión y precisamos incorporar un/a Director/a de Restaurante con orientación a la operativa del día a día que lidere equipos, optimice recursos y asegure que cada cliente viva una experiencia excepcional. ¿Quieres unirte y liderar uno de los 5 proyectos actualmente en marcha? Misión del Puesto: Como Director/a de Restaurante, serás el responsable de la gestión integral del establecimiento, enfocado en la operación diaria. Asegurarás que el restaurante funcione de manera eficiente, maximizando recursos y garantizando la satisfacción de nuestros clientes. Tu día a día incluirá: - Dirección, planificación, organización y control operativo del restaurante. - Asegurar que cada cliente viva una experiencia impecable. - Liderar y motivar al equipo de sala, gestionando horarios, formación y planes de carrera. - Fomentar la venta a través de técnicas de upselling y supervisar la correcta ejecución del servicio. - Supervisar la apertura, cierre y operación diaria del restaurante, realizando briefings con el equipo. - Cumplir con los objetivos y presupuestos, gestionando la tesorería y el circuito administrativo. - Garantizar el cumplimiento de las normativas legales, como APPCC y estándares medioambientales. - Controlar stocks, proveedores, pedidos y gestionar incidencias de mantenimiento. Te apoyamos con: - Herramientas digitales para el control horario, de inventarios, albaranes y reservas. - Onboarding de 1 a 3 meses para garantizar una integración sólida. - P&L, ratios, KPIs, objetivos y métricas claramente detallados. - Briefing semanal con dirección estratégica. - Apoyo en RRHH. - Un equipo joven, motivado y consolidado. Competencias clave que buscamos en ti: - Liderazgo con capacidad de influencia. - Excelentes habilidades comunicativas y sociales. - Capacidad analítica orientada a resultados. - Visión estratégica y orientación al cliente. - Resolución de conflictos y habilidades de negociación. Requisitos: - Formación en Hostelería, Turismo, ADE o afines. - Mínimo 10 años de experiencia como Director de Restaurante. - Experiencia gestionando facturaciones superiores a 300K€/mes - Capacidad para liderar equipo de alrededor de 20 personas. - Castellano / catalán nativo, nivel alto de inglés, y otros idiomas valorables. Lo que ofrecemos: - Incorporación a un grupo de restauración multimarca en pleno crecimiento, con locales diseñados para cada experiencia gastronómica. - Plan de Retribución con mejora sobre el convenio y variables basadas en KPIs. - Plan de carrera con oportunidades de desarrollo vertical y horizontal estable y duradero - Onboarding personalizado y flexible. - Formación continua, coaching, y especialización en herramientas digitales de gestión. - Día de cumpleaños libre y remunerado, recuperación de festivos. - Descuentos como empleado en todos los restaurantes del grupo. - Posibilidad de incentivos en especie y acceso a acuerdos con mutuas privadas y empresas de leisure con la antigüedad ¡Aplica hoy y únete a un equipo que redefine la experiencia gastronómica en Barcelona! Entrevistas martes a jueves 16-18h Eixample