Introducing Miiro… Inspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, we encourage our guests to pause, to look around and to savour every moment.
Our name and double vowel remind us of a mirror, speaking to the idea of self-reflection and echoing the spirit of our locations.
At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay.
Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories.
About The Miiro Borneta Hotel
The Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar.
Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona.
Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to discover the charms of the Ciutat Vella.
Job Description
What you’ll do
- Group reservation & events management:
· Process and coordinate rooming lists and ensure effective communication of information between departments.
· Create and manage group reservations in the Apaléo PMS, ensuring that all customer information required for billing is correctly entered.
· Collaborate with the Sales and F&B teams in organizing events and group bookings, from the initial inquiry to event completion.
· Manage the logistics of events, including rooming list, memos, and Beo`s.
· Coordinate with other hotel departments (food and beverage, housekeeping, front desk) to ensure the smooth execution of events.
· Review the show rooms daily to make sure they are perfect for site inspection.
· Maintain consistent communication with clients to ensure their requests are promptly and accurately addressed. Reply enquiries.
· Provide support in resolving any last-minute changes or issues that may arise during the event.
· Participate in post-event evaluations to identify opportunities for improvement. - Customer Service:
· Respond to customer requests by phone and email in a professional and responsive manner.
· Ensure rigorous follow-up of files and handle any special requests in collaboration with the relevant teams. - Billing Monitoring:
· Track group billing in conjunction with the accounting department.
· Manage reminders to customers for pending payments, ensuring deadlines are met. - Communication and Coordination:
· Work closely with the Sales, Reservations, Front Office, F&B and Accounting teams to ensure efficient management of group bookings.
· Ensure that all customer and booking information is shared internally in an accurate and timely manner.
Required skills
· Experience in a similar role in hospitality or reservation management (ideally group).
· Previous experience in event coordination, preferably within the hospitality industry.
· Proficiency in hotel management tools, including PMS (ex Opera, Apaléo and Revinate).
· Excellent written and oral communication skills, with the ability to manage multiple requests simultaneously.
· Great organizational skills, ability to meet deadlines, manage priorities and multitask effectively.
· Strong attention to detail and effective communication skills.
· Ability to work as part of a team and collaborate closely with the Sales & Events Manager and other hotel departments.
· Customer-oriented approach with the ability to anticipate client needs.
· Fluent English and Spanish required.
· Proficiency in common office tools (Excel, Word, etc.).
What do we offer
· A competitive salary
· Discounted hotel room rates across our hotels, for you and friends and family
· Fantastic Training and Development opportunities
· Free Meals on shift
· Unrivalled Career Progression prospects
- Experiencia
- Se requiere
- Idiomas
- Español – Avanzado
Inglés – Avanzado
- Jornada
- Completa
26 Passeig de Picasso, Ciutat Vella, 08003, Barcelona
Hotel Miiro Borneta • 51-250 empleados
En JOB TODAY desde junio, 2024
El Hotel abrirá sus puertas este verano, cuenta con 92 habitaciones, un acogedor restaurante con cocina americana y un bar de cócteles. Su terraza en la azotea ofrece el punto de vista perfecto para disfrutar de las vistas de la ciudad.
Más ofertas de esta empresa
- Hotel Miiro Borneta
Jr. Sous Chefhace 5 horasJornada completaCiutat Vella, BarcelonaRestaurante Volta En el corazón de nuestro Hotel Borneta se encuentra Volta, un animado restaurante de cocina abierta diseñado para reunir a huéspedes y lugareños por igual. Su nombre hace referencia a la forma arquitectónica de una curva, en homenaje a los famosos Porxos de Fontseré. Además, la palabra catalana «voltar» significa ir o pasear, un concepto que también inspira nuestra cocina. El menú, una aventura epicúrea por la costa mediterránea, es una celebración creativa de sabores vivos y diversos. Elaborados para compartir, los platos, sencillos pero deliciosos, se cocinan al fuego con ingredientes locales. Descripción del puesto El rol del Jr. Sous Chef es garantizar que se mantengan los más altos estándares de alimentos y bebidas en todo momento. Además, es responsable de completar todos los procedimientos relevantes del departamento de Cocina según lo indique la empresa y de gestionar la cultura laboral para apoyar los valores de Miiro. Responsabilidades clave • Dirigir al equipo de cocina en ausencia del Chef ejecutivo y el Sr. Sous Chef, incluyendo Chef de Partie, Demi Chefs y Kitchen Porters. • Apoyar al Chef Ejecutivo y al Sr. Sous Chef con mentoría, coaching y retroalimentación para mejorar el rendimiento y gestionar conflictos del equipo. • Asumir responsabilidades administrativas en ausencia del sous chef senior, como facturas, control de costos y el libro de alimentos. • Fomentar la comunicación diaria con otros departamentos para promover trabajo en equipo y servicio de calidad. • Supervisar la ejecución de los platos y los procedimientos de salud, seguridad y control de temperaturas en la cocina. • Colaborar en la creación de platos especiales y en la modificación de menús. • Informar al jefe de cualquier dificultad, comentario de huéspedes o problemas internos. • Ser responsable de todas las operaciones de cocina en ausencia del Chef Ejecutivo y el Sous Chef. • Cumplir con las reglas y regulaciones del hotel y el Manual de Miiro. • Participar activamente en programas de capacitación y maximizar las oportunidades de auto-desarrollo. Requisitos • Experiencia demostrada como Sous Chef o en un puesto similar en restaurantes de alta gama o de gran afluencia. • Excelentes habilidades de comunicación e interpersonales. • Disponibilidad para trabajar en horarios flexibles, incluyendo mañanas, noches, fines de semana y festivos. • Capacidad para trabajar en un equipo diverso, con compañeros de diferentes culturas y países. • Dominio del español e inglés. Beneficios y condiciones • Salario competitivo. • Descuentos para empleados en Miiro Hotels, tanto para ti como para tus amigos y familiares. • Fantásticas oportunidades de formación y desarrollo. • Comidas gratuitas durante el turno. • Perspectivas de progreso profesional inigualables. • Uniformes y servicio de lavandería. Si te apasiona ofrecer un servicio excepcional y crear experiencias memorables, te invitamos a solicitar el puesto de Chef de Partie. Únete a nuestro equipo y contribuye a una cultura de trabajo que valora la excelencia, el respeto y el trabajo en equipo.
Inscripción fácil - Hotel Miiro BornetaChef de Partiehace 18 díasJornada completaCiutat Vella, Barcelona
Restaurante Volta En el corazón de nuestro hotel de Barcelona se encuentra Volta, un animado restaurante de cocina abierta diseñado para reunir a huéspedes y lugareños por igual. Su nombre hace referencia a la forma arquitectónica de una curva, en homenaje a los famosos Porxos de Fontseré. Además, la palabra catalana «voltar» significa ir o pasear, un concepto que también inspira nuestra cocina. El menú, una aventura epicúrea por la costa mediterránea, es una celebración creativa de sabores vivos y diversos. Elaborados para compartir, los platos, sencillos pero deliciosos, se cocinan al fuego con ingredientes locales. Responsabilidades clave: • Preparar, cocinar, servir y almacenar los siguientes platos: Platos de carne y adobos de carne. Pescados, mariscos, carnes y salsas. • Técnicas de guarnición y métodos de servicio del pescado. • Pastelería, bollería y levadura. • Comida de buffet. Huevos, verduras, frutas, arroz y platos farináceos. • Platos de Aves y Caza. • Ideas para la comida familiar. Ideas para cambiar los menús. • Alto sentido de la limpieza y organización de la cocina. • Preparar Platos Regionales apropiados al menú del hotel, ubicación y tipo de huéspedes. • Proporcionar dirección al personal de Cocina, incluyendo a los Commis Chefs y a los Porteros de Cocina. • Comunicar al Jefe de Cocina cualquier dificultad, comentario de los huéspedes o clientes internos y otra información relevante. • Asistir y participar en las reuniones informativas diarias y otras reuniones programadas. • Preparar con antelación los alimentos, bebidas, material y equipos necesarios para el servicio. • Limpiar y reacomodar su área de trabajo. • Cumplir con las normas de aseo y uniformidad de la empresa. • Cumplir con las políticas de control de asistencia. • Participar activamente en los programas de formación y desarrollo y aprovechar al máximo las oportunidades de autodesarrollo. • Ser capaz de promocionar los productos y servicios del hotel. Requisitos: • Experiencia demostrada como Chef de Partie o en un puesto similar en un restaurante de alta gama o de gran afluencia. • Dominio del español e inglés. • Excelentes habilidades de comunicación e interpersonales. • Disponibilidad para trabajar en horario flexible, incluyendo mañanas, noches, fines de semana y festivos según sea necesario. Beneficios y condiciones: • Formación y desarrollo. • Descuentos para empleados en Miiro Hotels. • Comedor de empleados. • Uniformes y servicio de lavandería. • Contrato indefinido. • Turnos seguidos de 8h. Si te apasiona ofrecer un servicio excepcional y crear experiencias memorables, te invitamos a solicitar el puesto de Chef de Partie. Únete a nuestro equipo y contribuye a una cultura de trabajo que valora la excelencia, el respeto y el trabajo en equipo.
¡Incorporación inmediata!Inscripción fácil - Hotel Miiro Borneta
Demi Chef de Partiehace 18 díasJornada completaCiutat Vella, BarcelonaRestaurante Volta En el corazón de nuestro hotel de Barcelona se encuentra Volta, un animado restaurante de cocina abierta diseñado para reunir a huéspedes y lugareños por igual. Su nombre hace referencia a la forma arquitectónica de una curva, en homenaje a los famosos Porxos de Fontseré. Además, la palabra catalana «voltar» significa ir o pasear, un concepto que también inspira nuestra cocina. El menú, una aventura epicúrea por la costa mediterránea, es una celebración creativa de sabores vivos y diversos. Elaborados para compartir, los platos, sencillos pero deliciosos, se cocinan al fuego con ingredientes locales. Responsabilidades clave: • Preparar y almacenar los siguientes platos: Comida de buffet; huevos, verduras, frutas, arroz y platos farináceos. • Alto sentido de la limpieza y organización de la cocina. • Preparar platos regionales apropiados al menú del hotel, ubicación y mezcla de huéspedes. • Comunicar al Jefe de Cocina cualquier dificultad, comentario de los huéspedes o clientes internos y otra información relevante. • Asistir y participar en las reuniones informativas diarias y otras reuniones programadas. • Preparar con antelación los alimentos, bebidas, material y equipos necesarios para el servicio. • Limpiar y reacomodar su área de trabajo. • Cumplir con las normas de aseo y uniformidad de la empresa. • Cumplir con las políticas de control de asistencia. • Participar activamente en los programas de formación y desarrollo y aprovechar al máximo las oportunidades de autodesarrollo. • Ser capaz de promocionar los productos y servicios del hotel. Requisitos: • Experiencia demostrada como Demi Chef o en un puesto similar en un restaurante de alta gama o de gran afluencia. • Dominio del español. • Excelentes habilidades de comunicación e interpersonales. • Disponibilidad para trabajar en horario flexible, incluyendo mañanas, noches, fines de semana y festivos según sea necesario. Beneficios: • Formación y desarrollo. • Descuentos para empleados. • Comidas gratuitas. • Uniformes y servicio de lavandería. • Contrato indefinido • Turnos seguidos de 8h. Si te apasiona ofrecer un servicio excepcional y crear experiencias memorables, te invitamos a solicitar el puesto de Demi Chef. Únete a nuestro equipo y contribuye a una cultura de trabajo que valora la excelencia, el respeto y el trabajo en equipo.
¡Incorporación inmediata!Inscripción fácil
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