Hotel Director

¿Te apasiona la hospitalidad de alto nivel y sueñas con liderar experiencias gastronómicas únicas? En Abadía Retuerta, enclave de lujo en el corazón de la Ribera del Duero, buscamos incorporar un/a Assistant F&B Manager que comparta nuestra visión de excelencia, sostenibilidad y atención al detalle. Reportando directamente al Manager de F&B o la dirección del hotel, liderarás la gestión de los equipos de sala manteniendo una interlocución eficaz con las diferentes áreas para completar y mejorar la experiencia del cliente. Tu misión Actuar como enlace directo con otros departamentos (principalmente operativos), asegurando que toda la información fluya en el equipo de manera adecuada. Coordinar y supervisar servicios en ausencia de los responsables manteniendo siempre mantener la máxima atención y preocupación por el cliente y por solventar cualquier incidencia. Colaborar en la gestión financiera y control para lograr los objetivos económicos de la empresa. Colaborar en los procesos de comunicación con todas las áreas de la compañía. Potenciar las comunicaciones internas dentro de su perímetro y apoyar al despliegue de éstas de forma proactiva. Supervisar la formación continua del equipo y fomentar un ambiente de trabajo motivador. Desarrollar plenamente y de forma modélica las funciones de los puestos de trabajo bajo su supervisión. Asegurar el cumplimiento de los criterios ESG y de Sostenibilidad de la compañía. Alojamiento gratuito hasta 6 meses para profesionales procedentes de fuera de la provincia. Incorporación a un equipo profesional en un entorno natural y exclusivo: un hotel 5 estrellas (miembro de Leading Hotels of the World) con 3 llaves Michelín que alberga tres restaurantes, uno de ellos con 1 estrella Michelin y 1 estrella verde Michelín. 2 soles Repsol. Proyecto estable con jornada continua a tiempo completo y atractivas condiciones salariales: salario fijo entre 32.000€ y 35.000€ + variable 10%. Plan de desarrollo profesional individualizado. Manutención incluida con equipo propio de cocina y nutricionistas. Somos Empresa Familiarmente Responsable: ventajas y beneficios para equilibrar la vida personal y profesional (descuentos a empleados, tiempo libre en el cumpleaños de tus hijos/as y otros). Department: F&B service About you Requisitos Experiencia mínima de 3 años en posiciones similares en restaurantes u hoteles del segmento lujo. Formación en restauración, turismo o dirección hotelera. Nivel alto de inglés (imprescindible); se valorarán otros idiomas. Español obligatorio, WSET3. Deseable coctelería. Liderazgo, proactividad y pasión por el detalle. Vehículo propio. Language required: English. The company Welcome to Abadia Retuerta LeDomaine The Estate Abadía Retuerta LeDomaine is set like a jewel among the string of exclusive wine estates found along the Duero river. If the heart of the estate is the winery, its soul is the ancient 12th-century abbey, a beloved and carefully restored Spanish cultural heritage site. The hotel that has now emerged from within the cloistered Romanesque-Baroque abbey walls is a refined 5-star setting where guests will enjoy privacy of the priviledged, the lap of luxury and the heart of the history. The former stable of an ancient abbey has been transformed into a nurturing sanctuary of holistic healing and wellness. Everywhere the contrasts and pleasures of old and new provide our guests with the best of both.

¿Te apasiona la hospitalidad de alto nivel y sueñas con ofrecer experiencias únicas y memorables? En Abadía Retuerta LeDomaine, enclave de lujo en el corazón de la Ribera del Duero, buscamos incorporar un/a Mayordomo/a Senior que comparta nuestra visión de excelencia, sostenibilidad y atención al detalle. Tu misión: Ofrecer un servicio personalizado y discreto a nuestros huéspedes, anticipando sus necesidades y superando sus expectativas. Coordinar con los distintos departamentos del hotel para asegurar una experiencia fluida y armoniosa. En ausencia del responsable de Recepción, supervisar y formar al equipo de mayordomía, garantizando los más altos estándares de calidad. Gestionar peticiones especiales, reservas y experiencias exclusivas para nuestros clientes. Asegurar el cumplimiento de los criterios ESG y de Sostenibilidad de la compañía. Alojamiento gratuito hasta 6 meses para profesionales desplazándose desde fuera de la provincia. ¿Qué ofrecemos? Incorporación a un equipo profesional en un entorno natural y exclusivo: un hotel 5 estrellas (miembro de Leading Hotels of the World) con 3 llaves Michelín que alberga tres restaurantes, uno de ellos con 1 estrella Michelin y 1 estrella verde Michelín. 2 soles Repsol. Proyecto estable con jornada continua a tiempo completo y atractivas condiciones salariales: salario fijo en torno a 25.000€ anuales. Plan de desarrollo profesional individualizado Alojamiento gratuito hasta 6 meses para personas que se trasladen desde fuera de la provincia de Valladolid. Manutención incluida con equipo propio de cocina y nutricionistas. Somos Empresa Familiarmente Responsable: ventajas y beneficios para equilibrar la vida personal y profesional (descuentos a empleados, tiempo libre en el cumpleaños de tus hijos/as y otros). Department: Steward About you Experiencia mínima de 3 años en posiciones similares en hoteles de lujo o propiedades privadas. Formación en hostelería, turismo o protocolo. Dominio del inglés (imprescindible); se valorarán otros idiomas. Español obligatorio. Excelentes habilidades de comunicación, discreción y orientación al detalle. Actitud proactiva, resolutiva y vocación de servicio. Vehículo propio y disponibilidad para residir en la zona. Language required: English. The company Welcome to Abadia Retuerta LeDomaine The Estate Abadía Retuerta LeDomaine is set like a jewel among the string of exclusive wine estates found along the Duero river. If the heart of the estate is the winery, its soul is the ancient 12th-century abbey, a beloved and carefully restored Spanish cultural heritage site. The hotel that has now emerged from within the cloistered Romanesque-Baroque abbey walls is a refined 5-star setting where guests will enjoy privacy of the priviledged, the lap of luxury and the heart of the history. The former stable of an ancient abbey has been transformed into a nurturing sanctuary of holistic healing and wellness. Everywhere the contrasts and pleasures of old and new provide our guests with the best of both.

¿Te apasiona la hospitalidad y el mundo del vino? En Abadía Retuerta, enclave de lujo en el corazón de una comarca vitivinícola de renombre mundial, buscamos incorporar Camarero/a Senior con orientación hacia la excelencia. Las principales funciones del puesto son: Lograr una correcta y adecuada puesta en escena, desarrollando los procesos conforme a los estándares de F&B. Atender y asegurar el éxito de los servicios con atención al detalle, buscando continuamente la excelencia. Suplir funciones de supervisión cuando se requiera, liderando el equipo con autonomía. ESG: actuar conforme a las normas y criterios de sostenibilidad de la compañía. El proceso de selección se llevará a cabo bajo estrictos criterios de igualdad de oportunidades, perspectiva de género y neutralidad Alojamiento gratuito hasta seis meses para personas que se desplacen de fuera de la provincia. Incorporación a un equipo profesional en un entorno único, rodeado de viñedos y experiencias de lujo: - Un hotel 5 estrellas (miembro de The Leading Hotels of the World) con 3 llaves Michelín que alberga tres restaurantes, uno de ellos con 1 estrella Michelin y 1 estrella verde Michelín. 2 soles Repsol. - Proyecto estable con jornada continua a tiempo completo y atractivas condiciones salariales: salario fijo competitivo + retribución variable (inclusión en el sistema de incentivos y propinas). En torno a 25.000€ anuales. - Plan de desarrollo profesional individualizado. - Manutención incluida con equipo propio de cocina y nutricionistas. - Somos Empresa Familiarmente Responsable: ventajas y beneficios para equilibrar la vida personal y profesional (descuentos a empleados, tiempo libre en el cumpleaños de tus hijos/as y otros). Department: F&B service About you Experiencia previa de 3 a 5 años en restauración de alto nivel. Formación reglada afín al sector hostelero (restauración y turismo) Nivel fluido de inglés (imprescindible), se valorarán otros idiomas. Español obligatorio. WSET2 y coctelería deseable. Proactividad y autonomía. Compromiso y pasión por el detalle. Vehículo propio. Language required: English. The company Welcome to Abadia Retuerta LeDomaine The Estate Abadía Retuerta LeDomaine is set like a jewel among the string of exclusive wine estates found along the Duero river. If the heart of the estate is the winery, its soul is the ancient 12th-century abbey, a beloved and carefully restored Spanish cultural heritage site. The hotel that has now emerged from within the cloistered Romanesque-Baroque abbey walls is a refined 5-star setting where guests will enjoy privacy of the priviledged, the lap of luxury and the heart of the history. The former stable of an ancient abbey has been transformed into a nurturing sanctuary of holistic healing and wellness. Everywhere the contrasts and pleasures of old and new provide our guests with the best of both.

About the job ECG es el número 1 para el empleo en hostelería al aire libre. ¿Por qué unirse a nosotros? 5000 oportunidades de empleo al año, marcas reconocidas (Homair-Eurocamp, Marvilla Parks, Tohapi, Roan, ECGS, etc.), - 400 destinos en los campings de 4 y 5 estrellas más bonitos de Europa, 3 millones de clientes bienvenidos cada año. ECG es una experiencia profesional única, que se desarrolla en un entorno multicultural, junto al mar, junto a un lago, en la montaña,... ¡definitivamente hay una manera de reunirnos! ¡Tu mejor trabajo, sus mejores vacaciones! Como una auténtica hada de la casa, si los clientes están satisfechos con su estancia, ¡es principalmente gracias a ti! Eres responsable de la limpieza del camping, nada escapa a tu atención y la satisfacción del cliente es primordial para ti. Buscamos una Gobernanta para un camping ubicado en Blanes, para empezar lo antes posible hasta mediados o finales de septiembre. Tus principales tareas son las siguientes: Limpieza y mantenimiento: Limpiar las casas móviles y las zonas comunes según los procedimientos establecidos (retoques y limpieza completa). Ordenar, limpiar y mantener el equipamiento y las zonas de almacenamiento de ropa. Velar por el cumplimiento de las normas de higiene y seguridad Realizar inventarios de salida (según las necesidades y la organización del camping) Mantener las máquinas y los equipos de limpieza puestos a disposición Reabastecer las habitaciones con ropa limpia, artículos de aseo, etc. Gestión del equipo: Participar en la contratación y el seguimiento del personal de limpieza Organizar y gestionar los horarios del equipo de limpieza Gestionar y formar al personal estacional Garantizar el cumplimiento de las normas de higiene Supervisar el mantenimiento de los alojamientos y las zonas comunes Apoyar a los equipos en todo lo relacionado con la limpieza, tanto en la preparación como durante la temporada Comunicarse con todos los departamentos del camping Nuestros pequeños extras : Equipos acogedores Un entorno propicio para el desarrollo Alojamiento disponible según disponibilidad Descuentos para ti y tu familia en todos nuestros campings al final de la temporada. Department: Housekeeping About you Lo que necesitas para tener éxito en este puesto: Has adquirido experiencia inicial en un puesto similar, idealmente en el sector de la hostelería al aire libre. Eres reconocido/a por tus habilidades de gestión de equipos Lo sabes todo sobre los procesos de limpieza Tus pequeños extras : La atención al detalle es tu marca de fábrica La satisfacción del cliente es tu principal objetivo Eres meticuloso/a e un poco puntilloso. ¿Te gustaría participar y vivir una emocionante aventura en nuestros campings? ¡Inscríbete ya! Language required: French. The company Nous partageons tous les mêmes valeurs et œuvrons au quotidien pour créer des moments qui comptent. Concrètement ça veut dire quoi ? Travailler pour le leader européen de l’hôtellerie de plein air, c’est la garantie de découvrir de nouvelles régions – un vrai tremplin pour une carrière dans un secteur résolument international. Rejoindre une de nos marques, c’est être un membre à part entière de la grande famille des 5 000 créateurs de sourires ! Pour notre clientèle nationale et internationale, qui vient du Royaume-Uni, Allemagne, Pays-Bas, Suisse, Belgique, Espagne, Italie, Pologne, … notre mission à tous est de leur faire passer leurs meilleures vacances. Parce que nos valeurs sont communes sur tous les métiers du groupe (sur les campings, au siège, dans les différents bureaux européens, et à la direction), un seul état d'esprit et une forte cohésion pour chacun de nous. Réception, animation, entretien, technique, restauration, sécurité, call center, finance, marketing, informatique, commercial, ressources humaines – des spécialités métiers différentes et une vocation commune ! Alors Il y a forcément un poste fait pour toi, rejoins la famille des créateurs de sourire, et soit fier de faire vivre à nos clients ces moment qui comptent.

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Duty Manager to join the opening team at SLS Barcelona. Under the guidance of the Director of Rooms, the Duty Manager will oversee the smooth operation of the hotel during their shift, ensuring that all departments are aligned in delivering exceptional guest experiences and maintaining brand standards. Supervise and support hotel operations during assigned shifts, ensuring service excellence and operational efficiency. Be the primary point of contact for guests, handling requests, complaints, and feedback in a professional and empathetic manner. Ensure guests receive prompt, cordial attention and personal recognition. Coordinate with all departments to resolve issues quickly and effectively, maintaining a seamless and positive guest journey. Ensure repeat guests and other VIPs receive special attention and recognition. Control room availability, room types, accuracy of room count and rate categories. Maximize occupancy, revenue & average rate while maintaining high service standards. Approve upgrades and special amenities in absence of manager. Support with team training, motivation, and performance monitoring. Manage arrivals, departures, and room allocations, ensuring guest expectations are exceeded. Ensure all operational issues are communicated effectively during handovers and reported appropriately to department heads. Qualifications What we are looking for... At least 2 years of experience in a similar Duty Manager or Supervisory role, preferably in a lifestyle or upscale hotel. Pre-opening experience is a strong advantage. Someone who understands, celebrates and embraces the SLS brand values. Proven ability to lead teams, handle pressure, and make sound decisions independently. Strong problem-solving skills, a hands-on approach, and a commitment to continuous improvement. Excellent communication skills in English and Spanish, both written and spoken. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. A positive, energetic personality who builds trust and encourages collaboration across departments. Flexible availability, including weekends, holidays, and variable shifts. A proactive mindset with a natural ability to adapt, connect, and inspire those around you. You lead with empathy, act with integrity, and take ownership of the guest experience. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Room Division Management The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

About the job JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supports all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence. • Coaches, counsels and encourages employees. • Handles employee questions and concerns. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. • Strives to improve service performance. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and property occupancy. • Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service within guidelines. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process. • Assists in the review of comment cards and guest satisfaction results with employees. • Ensures employees have the proper supplies and uniforms. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides feedback to individuals based on observation of service behaviors. • Participates in an ongoing employee recognition program. • Conducts training when appropriate. • Participates in the employee performance appraisal process. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. • Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Housekeeping Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

¡Únete a Honest Greens y revoluciona el mundo! ¿Te apasiona la comida real y buscas un trabajo donde puedas ser tú mismo? En Honest Greens creemos que comer sano puede ser divertido y delicioso. Combinamos tradición y tecnología y cocinamos con mucho amor. Si eres un amante de los aguacates, el café de especialidad y te encanta aprender, este es tu lugar. ¡Somos más que un restaurante, somos una experiencia! ¡Te estamos buscando a ti! Líder Energético/a, positivo/a, organizado/a, comunicativo/a, con capacidad para la resolución de problemas y clara orientación a cuidar y satisfacer a nuestros #HonestLovers. Que hayas tenido previa experiencia liderando un equipo en restaurantes. Si te gusta cuidar de tu equipo y formarlos y tienes ganas de aprender y crecer en un ambiente exigente y dinámico, ¡Este es tu lugar! ¡Únete a nuestra revolución! Creemos que nuestra Honest People se merece: 🍍Hasta 300€ de saldo para comer en nuestros restaurantes 🥑50% descuento en todos nuestros locales 🎳 Salidas “culturales” mensuales 🎟️Eventos corporativos muy divertidos 📑Contratos flexibles (entre 25-40horas) 🚀 Oportunidades de crecimiento internas 📚 Formación continuada 🌍 Oportunidad de unirte a una empresa en plena expansión ♥️ Equipo diverso e inclusivo. ¡Se tú mismo! 💯Ambiente de trabajo increíble. ¡100% únicos! #ÚneteAHonestGreens #EnvianostuCV #Crececonnosotros #HonestPeople

IMPORTANTE: Este puesto está exclusivamente relacionado con el área de LIMPIEZA HOTELERA. No es un puesto vinculado a cocina, bar ni restauración. 🏨 ¡ÚNETE A NUESTRO EQUIPO EN UN PRESTIGIOSO HOTEL 5★ DE BARCELONA! Buscamos un/a SUPERVISOR/A con experiencia en el área de LIMPIEZA HOTELERA (no restauración ni bar). 📌 FUNCIONES: *Supervisar y coordinar al equipo de limpieza (camareras de pisos, valets, y personal de áreas comunes). *Controlar la calidad del servicio en zonas comunes y habitaciones. *Atender, junto con el valet, las solicitudes especiales de limpieza de los clientes. *Garantizar el cumplimiento de los estándares del hotel en cuanto a higiene y presentación. *Realizar otras tareas propias del puesto de supervisión en el área de limpieza. 🎯 REQUISITOS: *Graduado en ESO o formación equivalente/superior. *Mínimo 2 años de experiencia como supervisor/a de limpieza en hoteles. *Habilidades destacadas en organización, responsabilidad, iniciativa, planificación y tolerancia al estrés. 🔹 SE OFRECE: *Incorporación inmediata. *Contrato a jornada completa. *Turnos rotativos de lunes a domingo, incluidos festivos según cuadrante. 📢 IMPORTANTE: Este puesto está exclusivamente relacionado con el área de LIMPIEZA HOTELERA. No es un puesto vinculado a cocina, bar ni restauración.

About the job Qualifications: Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel in a 4–5-star hotel experience. Must be willing to work under pressure Experience in handling 100+ guests in a 4–5-star hotel. Experience in handling and supervising 30+ Team Members in Guest Services Department. Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred. Duties & Responsibilities: All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required. Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results. Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening Number of positions: 10 Department: Guest Relations The company Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do Reporting to the Director of Finance, the Director of Purchasing is a key strategic leader responsible for overseeing all purchasing and warehouse operations across the SLS Barcelona hotel and its food & beverage outlets. This role ensures that procurement processes are efficient, cost-effective, and aligned with company policies, while maintaining the highest standards of service and quality. Build and maintain the purchasing system. Develop, lead and manage the entire purchasing team. Review purchase order claims and contracts for conformance to company policy. Develop and implement purchasing and contract management instructions, policies, and procedures Participate in the development of specifications for equipment, products or substitute materials Resolve vendor grievances and claims. Gather and analyze data, study sales and inventory records, identify suppliers, and stay on top of factors affecting supply and demand to forecast current and future costs of needed products and materials Identify and interview potential suppliers to determine quality, price, reliability, and delivery terms, and make decisions to ensure that needed supplies arrive in time and at the right price Administer bidding process and contracts for vendor performance/compliance within established limits for the purpose of securing items and/or services within budget and in compliance Responsible for the procurement and expediting of all material supplies, equipment and services Assists Finance/Accounting department in establishing purchasing policies, procedures, and controls in accordance with the company policies and needs Oversee procurement compliance and ensure adherence to state regulations, brand standards, and internal audit controls. Recommends substitutions for appropriate considerations, requests and analyzes quotes from vendors for unusual item. Oversee procurement compliance and ensure adherence to state regulations, brand standards, and internal audit controls. Qualifications What we are looking for... College Degree in Business, Hospitality, or Related field preferred. At least five (5) or more years of Purchasing management experience for a hotel and F&B, preferably in an upscale or lifestyle brand hotel Deep knowledge of procurement systems and tools, with proficiency in Opera, Microsoft Excel, Word, and Outlook. Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them. Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Purchasing The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

About the job JOB SUMMARY Responsible for the operation of the club lounge, ensuring that the highest levels of hospitality and service are provided. Areas of responsibility include guest and employee engagement, and human resources. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Maintains condition of the club lounge and orders supplies and equipment. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Operations and Management of the Club Lounge • Ensures that all company standards are being maintained in each area of the club lounge. • Ensures all team members meet or exceed all brand requirements. • Supervises all areas of club lounge operations in the absence of Room Operations management. • Maintains working condition of club lounge equipment and orders supplies as necessary. • Promotes both Guarantee of Fair Treatment and Open Door policies. • Ensures employees have the proper supplies and uniforms. • Understands night audit procedures and being able to comprehend and utilize reports as necessary. • Understands and complies with loss prevention policies and procedures. • Opens and closes Front Desk/ Housekeeping shifts and ensures completion of assigned shift checklist and other duties. • Provides a safe working environment in compliance with OSHA/MSDS. • Coordinates with Food and Beverage to support lounge operations. • Complies with all corporate accounting procedures. • Performs required annual quality audit. Supporting the Management and Development of Club Lounge Team • Stays readily available/approachable for all employees. • Extends professionalism and courtesy to employees at all times. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists/teaches team managers scheduling against guest and hours/occupied room goals. • Sets clear performance expectations with club lounge employees. • Assists team supervisors with constructive coaching and counseling. • Solicits feedback for continuous improvement. Managing the Guest Experience • Extends professionalism and courtesy to guests at all times. • Motivates and encourages staff to solve guest and employee related concerns. • Provides excellent customer service by being readily available/approachable for all guests. • Coordinates customer group requests. • Takes proactive approaches when dealing with guest concerns. • Assists employees in understanding guests’ ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities • Trains staff and monitors adherence to all relevant policies and procedures. • Communicates performance expectations employees in accordance with job descriptions for each position. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that all relevant training is provided to employees in a timely fashion. • Assists in performing the payroll function. • Oversees daily shift operations and ensures compliance with all policies, standards and procedures. • Takes proactive approaches when dealing with employee concerns. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen F&B service Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

Be part of the next generation of global hospitality leaders with a dual-degree master’s that blends academic rigor, immersive experiences, and international exposure. 🎓 Earn a double Master’s degree Graduate with a Master of Science from emlyon business school, accredited by the Conférence des Grandes Écoles, and a Level 7 RNCP certification in Hospitality & Restaurant Management from Institut Lyfe. 🏙️ Study in Lyon, Paris & Las Vegas Gain firsthand insight into three world-class hospitality hubs. From the roots of French gastronomy to the innovation capital of the U.S., each location brings a fresh lens on the global industry. 🇬🇧 100% taught in English With a fully English-taught curriculum, this program is accessible to international candidates from diverse academic and cultural backgrounds. 💰 Scholarships available emlyon and Institut Lyfe offer a range of merit- and need-based scholarships—encouraging talented students from around the world to join the program. What you will learn ✅Master hospitality strategy & operations Understand the core business mechanics behind leading hospitality brands—finance, management, and service excellence. ✅Design tomorrow’s guest experiences Go beyond theory to explore how tech, personalization, and sustainability are redefining the customer journey. ✅Build and position global hospitality brands Delve into lifestyle and luxury positioning strategies used by iconic hotels, restaurants, and experience-driven companies. ✅Engage directly with the industry Apply your learning through hands-on projects, consulting missions, and international field experiences—from Paris to Las Vegas. Course details Who is the course for? This 18-month MSc is designed for ambitious individuals ready to kick-start or deepen their journey in international hospitality. Whether you're transitioning from another field or already have foundational hospitality knowledge, this program offers the tools, exposure, and global insight to help you thrive. 📍 Study in 3 dynamic hubs: From Lyon to Paris and Las Vegas, each location offers a unique industry perspective—ensuring you graduate with real-world insights and an international mindset. 💫 Led by two industry leaders: Learn from top-tier faculty and hospitality experts at Institut Lyfe and emlyon business school—a dual approach blending academic excellence with industry immersion. ⏳ Tailored learning paths: Based on your prior experience, you’ll follow either the Advanced or Accelerated track, ensuring that every student builds a strong, industry-relevant foundation. 🎓 Real experience, real outcomes: Complete a 4–6 month internship and a graduate thesis—essential steps toward launching your career in luxury hospitality, F&B, hotel management, or tourism innovation.