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This FREE 1-HOUR Masterclass, led by EHL Hospitality Business School, equips you with essential insights and strategies to transform your career from management to impactful leadership in hospitality. As the hospitality industry becomes more competitive, advancing your career is more than just about management skills. This session focuses on the practical steps to confidently transition into leadership, build a strong network, and develop the emotional intelligence required to thrive at the top. Join this masterclass to gain firsthand advice from Bernold Schroeder, Former CEO and Chairman of the Management Board of Kempinski Hotels Group, an industry leader with over 25 years of experience and Dr. Sébastien Fernandez, Associate Professor of Organizational Behavior at EHL Hospitality Business School. You’ll walk away with strategies beyond theory, drawn directly from real-world hospitality challenges and solutions. Key Takeaways: 1. Master the Path to Leadership – Understand the critical skills needed to stand out as a leader, not just a manager, in today’s competitive landscape. 2. Build a Strong Professional Network – Learn how to effectively create and leverage connections to open new opportunities and expand your career influence. 3. Develop Your Emotional Intelligence—Discover actionable techniques to strengthen self-awareness and empathy, traits that define successful hospitality leaders. This masterclass is perfect for hospitality professionals, HR leaders, and team managers. It will give you the tools to elevate your career and impact your organization. Secure your spot today and join a growing network of hospitality leaders reshaping the industry's future!

Si tienes experiencia liderando equipos ¡Queremos que formes parte de la gran familia KFC! Buscamos incorporar ENCARGADOS DE TURNO que gestionen uno de uno de nuestros locales, liderando su propio equipo de trabajo y contribuyendo al crecimiento de nuestra marca. ¿Qué buscamos? Personas alegres y acogedoras, para las que el cliente sea lo primero. Con actitud proactiva y resolutiva, a las que les guste trabajar por objetivos y le encanten los retos. Y sobre todo y lo más importante, que les ¡apasione su trabajo! - Experiencia liderando equipos preferiblemente del sector fast food u hostelería. - Capacidad de análisis y organización. - Manejo de la cuenta de explotación y programas informáticos enfocados a la restauración. ¿Qué te ofrecemos? - Jornada completa, trabajando en turnos seguidos - Contrato indefinido - Descuentos exclusivos - Ambiente dinámico y proactivo - Posibilidades reales de crecimiento ¿Te animas? Amrest se compromete a velar por la igualdad de oportunidades de mujeres y hombres al acceso a la empresa, la contratación, la promoción, la formación, la retribución, la conciliación de la vida personal laboral y familiar, la salud laboral. Requisitos - Experiencia previa gestionando locales el sector Fast Food u Hostelería o manejando equipos de trabajo en cualquier otro sector. - Imprescindible disponibilidad para trabajar con turnos rotativos (apertura y cierre de local)

About the job Bienvenid@ a Keytel, The Hotel Acceleration Company Keytel es la primera alianza de hoteles independientes del mundo, con más de 3.700 hoteles asociados en 87 países. Creemos en la viabilidad y éxito del hotel independiente, por eso desarrollamos un modelo propio de aceleración hotelera que combina servicios de asesoría estratégica y tecnología enfocados a aportarle competitividad sin renunciar a su identidad. En Keytel queremos ser el socio fiable de los hoteles independientes y, para cumplir este propósito, buscamos personas comprometidas, abiertas al cambio, con orientación al cliente y visión a largo plazo, que quieran aportar y construir junto a nuestro equipo el futuro del sector. ¿Quieres impulsar tu carrera profesional con nosotros? Buscamos un/a Director de Venta Directa Hotelera en Keytel para nuestras oficina de Barcelona. ¿De qué serás responsable? Dirigir y liderar los equipos del proyecto de Canal Directo, incluyendo los equipos de contenidos web, marketing digital, channel management y soporte técnico. Garantizar la alineación y colaboración eficaz entre las diferentes áreas para cumplir los objetivos del proyecto. Participar activamente del proceso de captación comercial de cuentas que deben de ser estratégicas para el proyecto, tanto a nivel nacional como internacional. Coordinar con otros departamentos clave, como Gestión de Cuentas, Revenue Management, Comercial y Tecnología, para garantizar que las estrategias de venta directa estén alineadas con los objetivos globales del grupo y las necesidades de los hoteles asociados. Diseñar y ejecutar estrategias para mejorar las ventas directas hoteleras, trabajando estrechamente con los hoteles asociados para optimizar sus canales propios. Identificar oportunidades de optimización de las principales cuentas y gestionar la relación comercial con ellas. Supervisar y analizar métricas clave de rendimiento, como ROAS, conversión de tráfico web y revenue directo, proporcionando reportes regulares y acciones correctivas. Asesorar a los hoteles en estrategias de marketing digital, incluyendo campañas SEM, SEO y metasearch, con el objetivo de captar, convertir y fidelizar clientes. Implementar tecnologías avanzadas que favorezcan la paridad de precios, optimización de tarifas y una experiencia de usuario de alta calidad. Mantenerse actualizado sobre tendencias del sector en hospitalidad, e-commerce y travel tech para garantizar la innovación continua. ¿Qué buscamos? Educación: Grado en Administración y Dirección de Empresas, Turismo, Marketing o disciplinas relacionadas. Un MBA o Máster en Marketing Digital o Gestión Hotelera es un plus. Experiencia: De 3 a 5 años de experiencia en dirección relacionados con ventas directas hoteleras, e-commerce o revenue management. Excelentes habilidades analíticas y financieras. Fuertes capacidades de comunicación y presentación. Habilidad para trabajar de manera efectiva con múltiples partes interesadas. Conocimiento profundo de la industria hotelera, modelos de management, franquicia y las nuevas tendencias del mercado. Conocimiento en revenue management, comercialización, distribución y venta directa. Experiencia previa en modelos de franquicia hotelera, Conocimiento profundo del entorno digital y distribución hotelera. Capacidad para trabajar de manera independiente y tomar decisiones informadas. Idiomas: Imprescindible inglés avanzado (C1 o superior). Otros idiomas serán valorados. ¿Qué ofrecemos? En Keytel podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, al formar parte de Keytel podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4*/5* alrededor del mundo y hasta un 20% para tus familiares. Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector. Formación en Idiomas: Tendrás acceso a nuestra formación en idiomas, tanto presencial como online. Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc) Disfrutar de noches de hotel gratis: con el Programa de referenciados de Keytel, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta. Department: Sales About you Language required: Spanish. The company Somos una cadena de establecimientos de 4* y 5* con ubicaciones estratégicas en las ciudades más importantes entre las que se encuentran las principales capitales. Actualmente, contamos con más de 200 hoteles que operan bajo nuestras distintas marcas entre las que se encuentran Eurostars Hotels, Aurea Hotels, Exe Hotels, Ikonik Hotels y Crisol Hotels. Recorrer las instalaciones de cualquiera de nuestros hoteles significa descubrir un universo de espacios de cuidado interiorismo y mimada decoración, donde vanguardismo y tradición se funden para dar lugar a establecimientos cálidos y acogedores. En ellos, nuestros huéspedes sienten el confort del propio hogar, sin renunciar a las ventajas y comodidades de las más modernas instalaciones y los equipamientos tecnológicos de última generación.

¿Tienes experiencia como Jefe de Equipo de captación de fondos y quieres seguir creciendo en el sector? ¿Te gustaría tener tu propia oficina de captación? ¿Eres buen comunicador/a? ¿Asumes retos y cumples con lo que te propones? ¡Si tus respuestas fueron afirmativas entonces esta es una excelente oportunidad para ti! En ágora Face 2 Face estamos buscando un Jefe de Equipo para la provincia de BARCELONA. ¿Qué te ofrecemos? · salario fijo de 900€ brutos al mes por media jornada de 20 horas semanales + COMISIONES. . Contrato indefinido. · Jornada laboral: lunes a viernes. · Alta en seguridad social desde el primer día y contratación directa con ágora. · Trabajo a pie de calle y en stands, en equipo, formación continua y apoyo constante. · Opciones de promoción a Coordinador y abrir mas ciudades. -Incorporación inmediata. ¿Cómo? El objetivo será formar captadores a la vez que realizaras un gran trabajo de producción personal y estarás a cargo de tomar ciertas decisiones para crecer el equipo. Súmate!

¡Buscamos un/a Encargado/a de sala y barra! Foc Barceloneta es un local inspirado en la gastronomía latina. Estamos muy cerca de la playa, en plena Barceloneta y tenemos una terraza muy concurrida por lo que tenemos un buen ritmo de trabajo. Queremos sumar a nuestro equipo de sala y barra un/a Encargado/a. Debes tener experiencia sólida en hostelería y en gestión de equipos. Además de crear, organizar un equipo, reclutar y formar al personal y capacidad para trabajar en un ambiente de alta rotación de clientes. Ofrecemos: - Contrato indefinido a 40 horas semanales. - Salario competitivo (bruto anual entre 27K€ y 31k) + festivos + buenas propinas. - Se trabajan 5 días y luego tienes 2 días libres seguidos. - Turnos 2 partidos y 3 días de turno seguido. - Una cerveza o copa de vino al finalizar el turno. - Posibilidades de crecimiento profesional. Imprescindibles: - Tener en regla la documentación (DNI/NIE Número de la Seguridad Social). - Tener experiencia tanto en sala como en barra, haber gestionado equipos, selección y formación del equipo, garantizar la fluidez del servicio y la buena experiencia del cliente... - Experiencia mínima de 2 años gestionando equipos tanto de sala como de barra. Nuestro ambiente es amigable, trabajamos en equipo y disfrutamos de nuestro trabajo. Si encaja con lo que buscas no dudes en apuntarte en la oferta y nos pondremos en contacto contigo.

About the job Company Description We’re looking for a Night Manager to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Front Office Manager, you will be responsible for leading the night shift and make sure our guest experience never flags – even at night. Being our Night Manager is a great step if you’re keen to develop and grow with us – whether you’re currently in hospitality or not. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… Lead the night shift and oversee the night team tasks. You make sure our guest experience never flags, even at night! Whatever's needed, you treat our guests as individuals, make them feel welcome and their stay special - the Hox way. Take care of our guests, which may include check in/check out, handling billing, making sure guest accounts and data are correct, and dealing with any requests and enquiries. Working with our Front Office Manager and the rest of the Hoxton team in setting selling strategies and ensuring maximum occupancy. Proactively keep an eye on all our public areas, working with our restaurant and security teams to make sure everything is running without a hitch, and handling any issues as and when they arise. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. People who know you would likely describe you as ‘unflappable’; you’ve got plenty of experience dealing with different types of requests successfully. Previous experience as Night Manager within a 4* or 5* hotel property. Must be fluent in Spanish and English, Catalan and additional languages will be highly valuable. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

¿Tienes experiencia como Jefe de Equipo de captación de fondos y quieres seguir creciendo en el sector? ¿Te gustaría tener tu propia oficina de captación? ¿Eres buen comunicador/a? ¿Asumes retos y cumples con lo que te propones? ¡Si tus respuestas fueron afirmativas entonces esta es una excelente oportunidad para ti! En ágora Face 2 Face estamos buscando un Jefe de Equipo para la provincia de Hospitalet de Llobregat ¿Qué te ofrecemos? · salario fijo de 900€ brutos al mes por media jornada de 20 horas semanales + COMISIONES. . Contrato indefinido. · Jornada laboral: lunes a viernes. · Alta en seguridad social desde el primer día y contratación directa con ágora. · Trabajo a pie de calle y en stands, en equipo, formación continua y apoyo constante. · Opciones de promoción a Coordinador y abrir mas ciudades. -Incorporación inmediata. ¿Cómo? El objetivo será formar captadores a la vez que realizaras un gran trabajo de producción personal y estarás a cargo de tomar ciertas decisiones para crecer el equipo. Súmate!

About the job Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. Safety and Security Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.  Complete appropriate safety training and certifications to perform work tasks.  Maintain awareness of undesirable persons on property premises.  Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Policies and Procedures  Protect the privacy and security of guests and coworkers.  Follow company and department policies and procedures.  Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.  Maintain confidentiality of proprietary materials and information.  Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.  Perform other reasonable job duties as requested by Supervisors. Guest Relations  Address guests' service needs in a professional, positive, and timely manner.  Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.  Thank guests with genuine appreciation and provide a fond farewell.  Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.  Assist other employees to ensure proper coverage and prompt guest service.  Engage guests in conversation regarding their stay, property services, and area attractions/offerings.  Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). Communication  Provide assistance to coworkers, ensuring they understand their tasks.  Speak to guests and co-workers using clear, appropriate and professional language.  Talk with and listen to other employees to effectively exchange information.  Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).  Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.  Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Assists Management  Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.  Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.  Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.  Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.  Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).  Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.  Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).  Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.  Coordinate tasks and work with other departments to ensure that the department runs efficiently.  Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance around guest and employee satisfaction scores. Working with Others  Support all co-workers and treat them with dignity and respect.  Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.  Develop and maintain positive and productive working relationships with other employees and departments.  Actively listen to and consider the concerns of other employees, responding appropriately and effectively.  Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement  Comply with quality assurance expectations and standards.  Monitor the performance of others to ensure adherence to quality expectations and standards. Physical Tasks  Read and visually verify information in a variety of formats (e.g., small print).  Stand, sit, or walk for an extended period of time or for an entire work shift.  Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.  Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.  Move over sloping, uneven, or slippery surfaces.  Move up and down stairs and/or service ramps.  Reach overhead and below the knees, including bending, twisting, pulling, and stooping. General Food and Beverage Services  Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.  Notify management of maintenance repairs issues.  Assist your and other departments when needed to ensure optimum service to guests.  Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident.  Communicate information to manager/supervisor by documenting pertinent information in appropriate department logbook.  Follow property key policies, including checking out and returning keys to appropriate departments Assists Management  Communicate with guests, other employees, or departments to ensure guest needs are met.  Inspect grooming and attire of staff and rectify any deficiencies.  Ensure staff is working together as a team to ensure optimum service to guests. Banquets  Respond to and try to fulfill any special banquet event arrangements requested by guest.  Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.  Inspect and maintain table

Se un encargado/a para un local en el centro de Barcelona. Somos un grupo que está crescendo y buscamos personas amantes de la hostelería que se una a nuestro equipo . Se trata de un proyecto muy interesante con posibilidades de crecimiento en la empresa . Se ofrece contrato indefinido de salida y buenas condiciones Requisitos: - mínimo 6 meses de experiencia - nivel alto de atención al cliente - pro activo y con energías positivas - saber llevar un equipo - nivel avanzado de inglés - imprescindible

About the job Reportando al Front Office Manager y/o al Assistant Front Office Manager será responsable ayudar a la dirección del Front Office a gestionar un Front Office altamente competente y productivo del hotel MISIÓN DEL PUESTO:  Dirigir las operaciones diarias de la recepción.  Llevar a cabo un control exhaustivo de los créditos y garantías de pago con el fin de asegurar el cobro de todos los servicios que los clientes tengan incluidos en su cuenta.  Supervisar y apoyar al equipo de Front Office y llevar a cabo todas las funciones propias del puesto de recepcionista cuando sea necesario.  Garantizar la comunicación efectiva de la información nueva y actualizada sobre políticas, tarifas e información general del hotel.  Garantizar que se sigan procedimientos estrictos para todas las transacciones de efectivo/crédito, cheques, procedimientos contables y bancarios, entrega de llaves y confidencialidad de los huéspedes.  Mantener una alta calidad de los servicios a los huéspedes, principalmente en las áreas de llegadas, salidas, alojamiento, necesidades especiales y consultas de los huéspedes.  Gestionar las quejas de los huéspedes de forma profesional y eficaz ¿Qué ofrecemos? • Contrato Indefinido • Tarjeta de beneficios con tarifas de descuentos en Accor en todo el mundo. • Formación continua a través de nuestra plataforma Academy. • Oportunidad de desarrollar tu talento y crecer dentro de la propiedad y en todo el mundo. Department: Reception About you REQUISITOS: • Grado superior de formación en hostelería. • Experiencia entre 1 y 3 años en un puesto similar o establecimiento de 5 estrellas y/o lujo. • Idiomas: inglés, español y francés avanzados. • Manejo avanzado de software (Opera) u ofimático. • Conocimientos técnicos de alojamiento: recepción, conserjería, relación con clientes, etc. • Poseer fuertes habilidades interpersonales y de resolución de problemas. • Sentido de la responsabilidad y del deber. • Saber gestionar, seguir y motivar un equipo, tener alma de líder. • Trabajo en equipo. • Honestidad y discreción. • Disponibilidad para realizar horarios rotativos. ¿Por qué trabajar para Accor? Somos mucho más que un líder mundial. Te damos la bienvenida tal y como eres y puedes encontrar un trabajo y una marca que se ajuste a tu personalidad. Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo aporte un propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir explorando las ilimitadas posibilidades de Accor. Al unirte a Accor, cada capítulo de tu historia es tuyo y juntos podemos imaginar la hospitalidad del mañana. Descubre la vida que te espera en Accor, visita https://careers.accor.com/ Haz lo que te gusta, preocúpate por el mundo, atrévete a desafiar el statu quo! #BELIMITLESS Languages required: Spanish, French, and English. The company Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach A Sofitel Hotel in Barcelona! With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our service and commitment is focused on satisfying the needs of all our guests so that they can make the most of their stay in Barcelona. Barcelona, the city of Gaudí, is one of the most modern cities in the country, and not surprisingly, major technological congresses such as Mobile World are held in this city. Not everything is future, culture and history are essential to understand its people. The Sofitel hotel is located opposite Barceloneta, its most famous beach. A few minutes walk away is the Gothic Quarter, one of the main tourist attractions of Barcelona. It is well connected to the airport and the train station.

¡En Popeyes® necesitamos de tu talento! 🤟🏻 Si quieres contribuir a que nuestra receta Louisiana llegue a todas las partes de nuestro país, ¡ahora es tu oportunidad! 🍗 ¿Te gustaría trabajar en un entorno dinámico con oportunidades reales de hacer carrera profesional? ¡Has encontrado tu lugar! Buscamos encargado para nuestro restaurante de la zona Av. Josep Tarradellas. 🍗 ¿Qué necesitamos de ti? 🍗 · Experiencia como encargado/a preferiblemente en el sector de la restauración. · Valorables conocimientos de TPV, CAJA, MANEJO DE Office y ofimática en general a nivel de usuario. · Disponibilidad completa. · Estudios mínimos deseables: educación secundaria obligatoria. · Facilidad para desplazamiento a nuestro restaurante. · Habilidades para atender a nuestros clientes como nadie. · Trabajar en equipo con el talento de nuestras cocinas. · Ganas, ganas y más ganas de aprender, ¡nunca es suficiente! 🍗 ¿Cómo será tu día a día en Popeyes®? 🍗 · Atenderás a nuestros clientes y te encargarás del cobro en la caja. · Harás un control de los turnos de personal y del efectivo del establecimiento. · Supervisarás el grado de cumplimiento de los objetivos de las ventas diarias. · Te encargarás de velar que nuestro pollo cumpla con los estándares de calidad, caducidades, temperaturas e higiene del establecimiento. · Preparar pedidos para todos nuestros canales de venta: sala, take away y delivery. · Tareas de reposición y control del stock del establecimiento. 🍗 ¿Qué te ofrecemos a cambio? 🍗 · Plan de carrera: Posibilidad de realizarte en una gran empresa de restauración en plena expansión y desarrollo a nivel nacional. ¡Podrás llegar a gerente en poco más de un año si cumples con el plan estipulado y existe una vacante en alguno de nuestros establecimientos! · Modalidad de contrato: Indefinido con diferentes tipos de jornadas (30/40H). · Horario: Turnos rotativos. · Salario: Según convenio. · Disfrutar de la Retribución Flexible de RB Iberia (ticket restaurante, transporte, guardería…), una plataforma llena de beneficios para que ahorres mensualmente. · Beneficiarte de un pack de descuentos y experiencias solo por ser de RB Iberia (descuentos de grupo y otras promociones). Si eres un auténtico fan de nuestro pollo® y quieres formar parte de un proyecto laboral retador, ¡no dudes más y envíanos tu solicitud! Pa team, el nuestro Pa Pollo, Popeyes®

About the job POSITION SUMMARY Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen F&B service About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

Somos un restaurante de cocina china donde queremos ofrecer una experiencia especial a nuestros invitados. Actualmente, buscamos ampliar el equipo de sala con supervisores de sala que tengan experiencia y/o formación en hostelería. Se valorará tener nociones de sumillería y buen nivel de inglés.

About the job El/la Customer Relations Supervisor, será el punto de referencia y guía para el equipo, gestionando y coordinando todas las interacciones con los huéspedes, y asegurando que cada miembro mantenga un alto nivel de profesionalismo, cortesía y eficiencia en el servicio. Uno de nuestros objetivos para el año 2025 es obtener la 5ª estrella Forbes, por lo que se requiere un alto compromiso con los estándares de excelencia que esta distinción implica. Supervisará y garantizará el cumplimiento de los criterios de Forbes y LQA, optimizando procesos y promoviendo una cultura de mejora continua en la calidad del servicio. Department: Telephone Operator About you COMPETENCIAS PERSONALES • Habilidades avanzadas de comunicación y liderazgo • Capacidad para resolver problemas de forma eficaz • Empatía y orientación al servicio • Trato amable y servicial • Organización y capacidad de gestión de tiempo • Paciente en la atención telefónica • Proactividad y espíritu colaborativo • Discreción y ética profesional • Compromiso con el cumplimiento de los estándares de calidad FUNCIONES Y RESPONSABILIDADES • Supervisar al equipo de Customer Relations en sus tareas diarias y asegurar el cumplimiento de los estándares de servicio. • Coordinar y gestionar las interacciones de los huéspedes, proporcionando soluciones rápidas y efectivas a sus solicitudes y preocupaciones. • Asegurar y supervisar el cumplimiento de los Estándares de LQA y Forbes, trabajando activamente hacia la obtención de la 5ª estrella Forbes. • Colaborar estrechamente con otros departamentos para optimizar el flujo de información y la satisfacción del cliente. • Gestionar personalmente las quejas o comentarios críticos, asegurando una resolución rápida y satisfactoria. • Apoyar al Director de F&B, Hotel Manager y otros jefes de departamento en la mejora de la experiencia del huésped. • Capacitar y desarrollar a los agentes del equipo en competencias clave para alcanzar los estándares de Forbes y LQA. • Participar en la mejora continua de procesos de atención y comunicación. EXPERIENCIA / FORMACIÓN REQUERIDA PARA EL PUESTO • Experiencia en otras centralistas de hoteles de 5*GL o en roles de supervisión en el área de relaciones con el cliente en el sector de lujo • Idiomas: Castellano e inglés nivel mínimo C1 (otros idiomas serán valorados). Otros idiomas serán valorados • Se valorará el conocimiento del programa de “Tesipro” (blanco) Languages required: Spanish and English. Arabic, German, and French are a plus The company At El Palace Barcelona, ​​a luxury hotel in Barcelona with more than 100 years of history, we believe that talent is crucial to continue offering new and exclusive experiences to our guests while maintaining our high levels of service.

¿Tienes experiencia gestionando múltiples cocinas y te apasiona liderar equipos? Estamos buscando un/a Chef Operativo con visión estratégica y habilidad para supervisar y coordinar las operaciones de cuatro restaurantes simultáneamente. Este puesto es ideal para profesionales con amplia experiencia en el sector y capacidad para gestionar con excelencia establecimientos de alto volumen. Requisitos imprescindibles: - Experiencia demostrable de mas de 5 años en la gestión de al menos 4 restaurantes de alto volumen. - Capacidad para liderar equipos de gran escala y manejar operaciones complejas. - Habilidades de gestión del tiempo, análisis de datos y comunicación efectiva. - Adaptabilidad y capacidad para manejar situaciones imprevistas en diferentes establecimientos. - Formación profesional en cocina (grado superior). - Documentación en regla y permiso de trabajo en España (imprescindible para candidatos/as extranjeros/as). ¿Qué ofrecemos? - Salario competitivo: Partiendo de 40.000 € brutos anuales, negociable según experiencia y valía profesional. - Plus por resultados: Bonificación adicional según el desempeño. - Horarios flexibles: A convenir con la empresa. - Oportunidad de crecimiento: Posibilidad de ascenso profesional en una empresa dinámica y en expansión. Si eres un/a líder estratégico/a, con experiencia en la gestión de múltiples locales y pasión por la excelencia operativa, esta es tu oportunidad. ¡Te esperamos!

About the job Job Number 24172291 Job Category Event Management Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Directs and motivates team while personally assisting in the physical set up of the function rooms (e.g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates expected performance and trains staff in processes. Monitors and controls financial and administrative responsibilities including asset protection. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. JOB SPECIFIC TASKS Participating in and Leading Catering Teams • Demonstrates self confidence, energy and enthusiasm. • Understands how to manage in a culturally diverse work environment. • Uses problem solving methodology for decision making and follow up. • Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility. • Builds a positive work environment by demonstrating self confidence, energy and enthusiasm. Supporting the Management of Catering Operations • Interacts with other catering employees, customers and guests, vendors and suppliers. • Demonstrates knowledge of all departments within the property. • Communicates group needs to various departments within the property. • Prompts handling of all inquiries within market and parameters. • Creates written and verbal presentations effectively. Ensuring Exceptional Customer Service • Communicates all details of catering events to operating departments and customers. • Manages the quality process in areas of customer service and employee satisfaction. Supporting and Coordinating with the Sales and Marketing Function • Qualifies business and tracks leads. • Solicits and books meetings, conferences and catered corporate and social events. • Finalizes and upsells catering arrangements for group/convention business. • Negotiates and markets to drive sales and create profits. • Identifies customer needs and all sales opportunities which ensure successful catering events. Conducting Human Resources Activities • Provides constructive coaching and counseling to employees. • Supports the development, training, and mentoring of employees. • Demonstrates knowledge of how and when to impose deadlines and delegate tasks. • Motivates and provides a work environment in which employees are productive. • Listens and responds to employee's needs. • Manages group or interpersonal conflict situations effectively. • Develops and manages hourly employees. • Adheres to EEO and AA policies. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Event About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

Se busca segundo encargado/a profesional para restaurante mediterráneo. Imprescindible INGLES nivel avanzado.

About the job El Restaurante Caelis, galardonado con una estrella Michelin, buscamos incorporar un/a Director de Sala que comparta nuestra pasión por la alta gastronomía y el servicio de excelencia. Queremos a una persona proactiva, con alta capacidad de liderazgo y experiencia en restaurantes de alta gama. · Dirigir, supervisar y coordinar el equipo de sala, asegurando un servicio impecable y una experiencia memorable para nuestros clientes. · Colaborar estrechamente con el Chef y el equipo de cocina para garantizar una excelente comunicación y flujo de servicio. · Gestión de reservas y atención personalizada a los clientes, asegurando la plena satisfacción y atendiendo a peticiones especiales. · Formación y motivación del equipo de sala, asegurando altos estándares de calidad y servicio. · Control de calidad y seguimiento del protocolo establecido, garantizando la excelencia en todos los detalles. · Gestión de inventario de bebidas y otros suministros necesarios para el servicio de sala. · Supervisión de la mise en place y correcta preparación del restaurante antes del servicio. Department: F&B service F&B Management About you · Formación en hostelería y restauración, o experiencia equivalente. · Experiencia mínima de 5 años en un puesto similar. · Conocimientos de gastronomía y enología. · Habilidades de liderazgo y gestión de equipos. · Habilidades de comunicación y atención al cliente. · Capacidad de trabajo bajo presión. Beneficios: · Salario competitivo. · Contrato indefinido. · Jornada completa. · Tres días de descanso semanales. · Formación continua. · Oportunidad de desarrollo profesional. Horario: De miércoles a sábado, horario partido para servicio de comidas y cenas. Ubicación: · Barcelona, España. Otros datos: · Se valorará positivamente el dominio de idiomas extranjeros. · Se requiere disponibilidad para trabajar fines de semana, festivos y a turno partido Languages required: Spanish and English. Catalan, French, and Italian are a plus The company Goût Rouge es un grupo de restauración con sede en Barcelona creado y dirigido por nuestro chef Romain Fornell quien, a través de nuestros diferentes espacios, os llevara a un viaje culinario lleno de color y sabor. Un viaje en el que contamos la historia de nuestro chef Romain, nacido en Francia, pero establecido en Barcelona desde hace mas de 20 años. Nuestros restaurantes en Barcelona son: *Caelis (gastronómico, estrella Michelin) y Caelis Privé (la sala privada de Caelis) *La Plassohla (restaurante de tapas) *Rooftop Ohla Barcelona (rooftop bar, cocktails y tapas) (Estos tres espacios están ubicados en el hotel Ohla Barcelona) *Casa Tejada (bistrot, tapas y oyster bar, al lado del Turo Park) *Café Turo (restaurante de tapas y menú, frente al Turo Park) *Tejada Mar (nuevo restaurante frente al mar, a bajo del Hotel W) *Azul Rooftop Barceloneta (en frente del hotel W)

Som una empresa de gastronomia col·lectiva amb més de trenta anys d'experiència en el sector. Actualment, hem obert una vacant per a Supervisor/a de centre en la localitat de xx. En ReCrea, treballem amb diversos sectors com l'escolar, empresarial, residencial i hospitalari. També ens focalitzem en la gestió de tota mena d'esdeveniments. Disposem d'un equip interseccional i amb un pla d'igualtat en l'actualitat en vigor per a afavorir la igualtat de drets i oportunitats entre totes les persones que formen part de ReCrea. Tenim una forta presència en accions de comunicació tant en línia com offline amb l'objectiu de convertir-nos en un agent clau per al canvi social. Volem fomentar la humanitat de la nostra empresa però també la transparència en els processos. T'interessa el que llegeixes? A continuació, detallem quines serien les teves funcions principals: Funcions: 1. Supervisió del correcte funcionament dels serveis 2. de cuina i càtering realitzats als centres o residències. 3. Suport tècnic als equips de cuina. Formació a 4. l'equip de cuina en tècniques culinàries. 5. Control de la realització dels esdeveniments 6. puntuals o extraordinaris. 7. Comunicar al Responsable d'Operacions o Gerència 8. qualsevol incidència o queixa significativa. 9. Revisió de les comandes d'aliments i material 10. dutes a terme pels o per les cuineres. 11. Comunicació al proveïdor en cas de detecció de 12. qualsevol incidència o anomalia. Control i seguiment. 13. Atenció al client. Comunicació continuada amb la 14. direcció del centre i les AFA. 15. Participació en les comissions de menjador. 16. Aportar suggeriments per a la millora de 17. l'eficàcia dels processos de l'organització i satisfacció del client. Què necessitem? EDUCACIÓ/FORMACIÓ: 1. Mínim d'estudis secundaris complets. 2. Es valora formació en l'àmbit de cuina. EXPERIÈNCIA LABORAL: 1. Mínim, 3 anys d'experiència com a cuiner/a. Si no 2. es disposa de la formació requerida, 6 anys d'experiència com a cuiner/a. 3. Preferiblement, experiència com a supervisors/res 4. en centres escolars i/o residències. CONEIXEMENTS INFORMÀTICS: 1. Coneixement d'ofimàtica a escala de persona 2. usuària. HABILITATS / APTITUDS: 1. Capacitat de gestió i conducció d'equips de 2. treball. 3. Habilitats comunicatives. 4. Raonament abstracte. 5. Persona organitzada i sistemàtica. 6. Iniciativa i capacitat de millora. 7. Flexibilitat i capacitat d'adaptació. Què oferim? A ReCrea, creiem que el valor humà és el gran motor d'una empresa i, per això, oferim contracte estable i plans de formació constants per afavorir el creixement personal i professional a totes les persones del nostre equip. També oferim cotxe d'empresa per facilitar els viatges entre centres i bonificació per a dietes. *Contracte de substitució per baixa mèdica. Si t'interessa el que llegeixes, aplica a la nostra oferta. Et volem conèixer!

About the job POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Reception About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

¡En Burger King® necesitamos de tu talento! 🤟🏻 Si quieres contribuir a que el fuego de nuestras parrillas no cese, ¡ahora es tu oportunidad! 🔥 ¿Te gustaría trabajar en un entorno dinámico con oportunidades reales de hacer carrera profesional? ¡Has encontrado tu lugar! Buscamos un/a encargado/a para nuestro restaurante de la zona. 🍔 ¿Qué necesitamos de ti? 🍔 - Experiencia como encargado/a preferiblemente en el sector de la restauración. - Valorables conocimientos de TPV, caja, manejo de Office y ofimática en general a nivel de usuario. - Disponibilidad completa. - Estudios mínimos deseables: educación secundaria obligatoria. - Facilidad para desplazamiento a nuestro restaurante. - Habilidades para atender a nuestros clientes como nadie. - Trabajar en equipo con el talento de nuestras cocinas. - Ganas, ganas y más ganas de aprender, ¡nunca es suficiente! 🍔 ¿Cómo será tu día a día en Burger King®? 🍔 - Atenderás a nuestros clientes y te encargarás del cobro en la caja. - Harás un control de los turnos de personal y del efectivo del establecimiento. - Supervisarás el grado de cumplimiento de los objetivos de las ventas diarias. - Te encargarás del cumplimiento de los estándares de calidad, caducidades, temperaturas e higiene del establecimiento. - Preparar pedidos para todos nuestros canales de venta: sala, take away y delivery. - Tareas de reposición y control del stock del establecimiento. 🍔 ¿Qué te ofrecemos a cambio? 🍔 - Plan de carrera: Posibilidad de realizarte en una gran empresa de restauración en plena expansión y desarrollo a nivel nacional. ¡Podrás llegar a gerente en poco más de un año si cumples con el plan estipulado y existe una vacante en alguno de nuestros establecimientos! - Modalidad de contrato: Indefinido. - Horario: Turnos rotativos. - Salario: Según convenio. - Disfrutar de la Retribución Flexible de RB Iberia (ticket restaurante, transporte, guardería…), una plataforma llena de beneficios para que ahorres mensualmente. - Beneficiarte de un pack de descuentos y experiencias solo por ser de RB Iberia (descuentos de grupo y otras promociones). Si eres un/a auténtico/a fan del Whopper® y quieres formar parte de un proyecto laboral retador, ¡no dudes más y envíanos tu solicitud! ¡Conviértete en un/a auténtico/a King!

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Management About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

Buscamos un/a encargado/a para LOCAL GROUP. Si eres una persona proactiva, con experiencia liderando equipos y pasión por el servicio al cliente, ¡queremos conocerte! Importante: Se valorarán únicamente las candidaturas que puedan proporcionar referencias verificables ** Requisitos:** Experiencia mínima: 2 años en un puesto similar. Habilidades de liderazgo: Capacidad demostrada para gestionar equipos y motivar al personal. Orientación a los detalles: Atención minuciosa para asegurar el buen funcionamiento del local. Responsabilidad y compromiso: Buscamos una persona confiable que asuma responsabilidades. Atención al cliente: Nivel alto, enfocado en brindar una excelente experiencia a los clientes. Idiomas: Inglés de nivel intermedio o avanzado (imprescindible). Disponibilidad: Incorporación inmediata. Ofrecemos: Un entorno de trabajo dinámico y en constante crecimiento. Oportunidades de desarrollo y crecimiento dentro de la empresa. Si cumples con los requisitos y estás listo/a para un nuevo reto profesional en el sector de la restauración, ¡envíanos tu CV!

About the job Overview The Director of Groups Sales together with the Director of Sales is responsible for the development of successful solicitation strategies to all groups segments in terms of rooms, beverage and food and meeting space, in order to meet and exceed revenue goals. This position oversees and monitors the demand for groups business. He/she is responsible for the process from enquiry to conversion. The Director of Groups coaches and manages a team of Groups Sales managers, executives, coordinators, a Sales Analyst and Trainees. How it´s done ESSENTIAL FUNCTIONS Directs and manages all group and banquet sales activities to maximize revenue potential through verbal or written communication with clients and during site inspections Recruits, directs, and manages trains and counsels Groups Sales team. Leads weekly groups’ sales meeting. Participates in following meetings (as required): Sales Strategy, Morning briefing, sales strategy, pre-convention, training, and other sales related meetings. Designs in conjunction with Director of Sales and Director of Convention Services, HID’s for vital processes involving Groups and Sales in general. Works with the Director of Revenue Management to set the pricing of group requests. Works with other departments within the hotel to provide quality service to customers. Attends some trade shows, customer events, fam trips and local industry meetings. Sets objectives for groups and event sales team following the Marriott Sales Incentive Plan. Handles specific markets/segments according to experience and has own sales objectives. Maintains knowledge of market trends, competition and customers. Participates as a team player with all departments. Assists with projects and reports. REQUIREMENTS The Director of Group Sales must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: EU work permit is required. Proven experience in leading a (sales) team. Minimum of 4 years’ experience in Direct Sales. Passion for sales and for service. Able to work and deliver results under pressure. Must be able to speak, read, write and understand the primary language(s) used in the workplace: Spanish and English (Other languages are desirable). Enquires good communication skills, both verbal and written. Must possess computer skills, including, but not limited to, Microsoft Word, Excel. Good knowledge of Opera Sales & Catering & PMS systems, OneSource (SFA-web) desirable. Ability to assess/evaluate performance fairly. Knowledge of hotel and competitive environment. Desire to participate as part of a team. Good team player. Hours: The typical working schedule of the Director of Groups is from Monday to Friday from 09.00 AM to 17.00 PM but may be flexible depending on the business. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. Department: Management About you Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.