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Recepcion Caddy Master Greenlife Golf Club

hace 2 días•48 vistas

Reception Caddy Master Greenlife Golf Club:
Job description:
· supports the smooth and effective day to day running of all golfing activities
· consistently focus on delivering an exceptional experience. Assist in leading the proshop and outside golf operations to ensure high team morale and an elevated level of customer service
· Provides sincere and courteous service to all guests of Golf Club
· Maintains accurate records of bookings and sales as long as special guests requirements
· Provides assistance to any customers renting golf courses
· Performs opening and/or closing duties as required.
· Display excellent customer service to initiate a positive atmosphere for guest relations
· Prepare necessary and relevant reports required
· Establish guidelines for golf operations; expectations and parameters
· Manage the golf operations policies, procedures, controls and fee structures to ensure the safekeeping of assets and resources
· Conduct necessary performance appraisals with relevant golf team staff
· Display excellent customer service to initiate a positive atmosphere for guest relations
· Assist in administering all of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing.
· Promotes all club golf activities.
· Assist with maintaining a clean, orderly, and well-stocked golf shop.
· Assist with maintaining proper records and billing of storage
· Follows established opening and closing procedures.
· Incorporates safe work practices in job performance.
· Performs other duties as required.
· Regular and reliable attendance.
Knowledge, Skills, & Traits:
· Must be motivated to thrive in the golf industry
· Experienced in computer user including Microsoft Word, Excel. Proficient in other applications, i.e., email, internet, and database
· Strong organizational, planning and prioritization skills
· Self-motivated with desire to promote and market
· Service and customer focused attitude
· A team player who, together with the rest of the Caddie Masters, will be the executor of the quality standards set.
· Strong organisational, planning and prioritisation skills
· Excellent communication skills, verbal and written in both Spanish and English. Additional languages would be an advantage
· Strong leadership and strategic planning experience
· Experience of working within an established team
· Highly responsible and organised person with availability to work weekends and flexible hours.
· You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
· You always perform at the highest level of ethical work standards. You are comfortable working in both indoor and outdoor environments.
· Customer service experience.