About the job
At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.
Hey Sunshine,
You're a pro when it comes to planning and behind-the-scenes magic? You believe that your work should be a place with personality and soul, where new ideas come to life? Then you are the missing olive to our Martini, the missing melody in our music and the heartbeat of our Rubyverse.
We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.
As part of our Development Team, you'll be holding the fort in Spain – right where the action happens. Our team is all about growth: scouting new locations, securing exciting properties, and pushing Ruby’s unique brand forward. You’ll play a key role in shaping the future of our portfolio, bringing our Lean Luxury philosophy to new places, and turning bold ideas into real-life hotels with soul.
Join us and make it your own story.
Trust us, you won't get bored, as you:
independently lead acquisition and negotiation processes for hotel projects in Spain and Portugal – from first contact to signed deal
analyse potential sites and structures, develop feasibility studies, and shape tailor-made project strategies
negotiate term sheets and contracts with property owners, investors, and developers
coordinate internal and external stakeholders across all project phases – from design and technical planning to commercial evaluation
continuously develop our internal toolbox (contract templates, cost benchmarks, planning standards, etc.)
represent Ruby at industry events, drive PR opportunities, and manage key accounts throughout the project lifecycle
support strategic decision-making through well-structured reports, presentations, and documentation
We've been waiting for you, since you have/are:
bring at least 3 years of experience in hotel development, ideally on operator side
have a strong track record of independently closing deals and managing multi-stakeholder projects
know the Spanish hotel and real estate market inside out – and ideally already have a valuable network there
communicate fluently in English and Spanish (German is a plus)
have a hands-on mentality, love taking ownership, and navigate complex situations with structure and confidence
enjoy working with diverse teams and building long-term partnerships
What's in for you? That's how we groove:
your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?
better together – at work, during team events or just because it’s Monday
even work is better at the beach – make the most of your workation days at Ruby
no more excuses – we support your sports program
LEGEN...wait for it...DARY staff rates - for you and your travel buddy
no matter how you get to work – a mobility allowance comes on top
take it to the next level – secure yourself some extra cash through talent scouting and semi-annual special payments
level up your game – trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does
innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it
Where have you been so long?
Daily business? That's not the case with us. Whether you have an eye for detail or want to break new ground with your creative and innovative nature, whether you're tech-savvy or more passionate about numbers - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players.
Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story.
Diversity, Equity & Inclusion
We believe that...
...you can love whoever you want to
...you should decide for yourself whether and with which pronouns you would like to be addressed
...you can be proud of your heritage and culture
...you don't have to justify your religion or world view
...you are good, just as you are and make our team and Ruby's diversity unique
We can't deal with: isms
Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.
If you want to know what to expect, listen to Patrizia's story from our development team in Munich. You can find even more Ruby Stories here:
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Department: Event
Language required: English.
The company
We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up.
Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody.
This is how our unique groove comes to life. Did we mention, that we love music?
As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so.
We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats.
We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now.
Join us and make it your own story!
129 La Rambla, Ciutat Vella, 08002, Barcelona
Jobs, courses & advice in hospitality • 11-50 empleados
En JOB TODAY desde mayo, 2022
Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to professionals around the world.
Publica una oferta y contrata
About the job GRADUATE MARKETING ASSISTANT – HEAD OFFICE Are you ready to start your career in marketing in one of the fastest growing global lifestyle hospitality brands? Are you eager to work in a vibrant, international team with properties spanning from the USA to Europe? Do you want to gain true experience, being assigned live projects from day one? Then look no further! WHO ARE WE Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Graduate Marketing Assistant for our Generator Head Office, based out of the WeWork in Hammersmith offering state-of-the-art facilities and amenities. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. NUTS AND BOLTS OF THE JOB Ability to collect information from social media and summarizing findings into compelling content Keep up to date with social media trends especially Tik Tok Support creating and managing the publishing of content across social media channels, including Instagram, Facebook and LinkedIn Support the Social Media team with influencer management Be assigned to Content Creation tasks and postings, but you may cross over to other areas of Digital Marketing and PR Regular competitor analysis to understand key players in the market Have great copy writing Have basic photo and video editing skills (the better the skills the bigger the plus) Be in touch with the latest social trends and online content that is relevant to the brand Have the ability to work independently on projects while being a productive team member Active user of social media networks (Tik Tok, LinkedIn, Facebook, IG, Twitter) Have an understanding and experience in Social Paid Media (Having taken out an IG ad and implemented it is a really big plus) Create a basic monthly reporting This is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA Understand this is a business, be passionate about maximising revenue Know our guests and have a passion for independent travel and the road less travelled. Be organised! Keep cool when the pressure hits Enjoy a super-fast paced working environment Be creative, innovative and digitally smart Be yourself YOUR ROCK STAR EXPERIENCE Ability to use your own initiative, suggest new and fresh ideas and implement them Excellent attention to details and organizational skills Resourceful, great teamwork spirit and ‘can do’ attitude Ability to work on multiple tasks in a fast-paced environment Adaptability & flexibility: we’re a small, passionate team, so sometimes we all need to muck in to get the job done! Degree in Marketing or Business is preferred A passion for travelling and for online social trends Experience working within the advertising industry Have a genuine interest and enthusiasm for everything Social OUR HQ EMPLOYEE BENEFITS (there’s ton’s of them & ever increasing!) Welcome to the World of Awesome HQ Benefits! Birthday Bliss: Celebrate your special day with an extra holiday! Yep, that's right—double the joy with 25 days plus a bonus birthday break! Fertility Fiesta: Need a little extra support on your fertility journey? We've got your back with up to three days of paid leave for fertility treatments. Your path to parenthood just got a boost! Bounty Bonanza: Turn your network into a goldmine! Introducing the Employee Bounty Program—earn sweet compensation for every referral, and there's no cap! It's not just a job; it's your profitable side-hustle! Fit and Fabulous: We're all about that work-life-gym balance! Enjoy a company contribution towards your gym membership, plus exclusive access to the WeWork fitness centre including showers. Look good, feel good, work good! Ideas Rocket: Got a genius suggestion? Make it rain with our Ideas Award! The employee with the most valuable suggestion each quarter gets double pay for a month. Innovation pays off—literally! Life's Assurance: We've got your back with employer-funded life assurance—double your base salary in lump sum payments for peace of mind in case the unexpected happens. Income Protection: Cover your bases with employer-funded income protection—50% of your base salary for those times when life throws you a curveball. We've got you covered! Health Heroes: From day one, enjoy a health plan that gives you cashback on dental, vision, private GP appointments, and wellbeing services. Your well-being, our priority! Simply Rewards: Treat yourself with discounts and special promotions through Simply Rewards. Because a healthy lifestyle should be rewarding! Jet-Setter Perks: Pack your bags! Enjoy 2 free nights at any Generator x Freehand property worldwide. Plus, get reduced room rates for you, your friends, and family. Your next adventure starts here! Cycle to Win: Save money, stay fit! Our Cycle to Work Scheme lets you pedal to success with savings on a new bike and accessories. Bike storage on-site because we've got room for your wheels! Employee Assistance Magic: Life can be a rollercoaster—our Employee Assistance Programme is here for you with support and guidance when you need it most. Doggy Delight: Pawsitively good news! We're dog-friendly, so bring your furry friend to work. Puppy love makes the office even better! Snack Attack: Fuel your workday with fresh fruits, snacks, and ice cream. Need a pick-me-up? We've got beer on tap and a barista station ready to brew your favourite cup! Globe-Trotter Opportunities: Explore the world with international career opportunities. Work with us and make every day a journey! Party Central: Join the fun with social events, celebrations, and employee recognition schemes. We never need an excuse to let our hair down! Learn and Grow: Sharpen your skills with online learning tools. Develop, learn, and grow because your success is our success! Welcome to a workplace where benefits aren't just perks—they're a way of life! #WorkHardPlayHard #HQBenefitsRock #GenLove #FreehandLife That's cool. Send us your application in English. If you’ve got questions, get in touch! We look forward to hearing from you. Join Us and help us achieve our Vision! Required skills: Fluent in English, management of projects Discussed at venue Department: Marketing Language required: English. The company Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 14 destinations across Europe & the U.S. Pioneers of affordable luxury and masters of the social experience, Generator’s properties include a range of room types from shared to private bedrooms, chill-out areas, bars, cafes and a variety of spaces available for private hire. Be part of Generator on LinkedIn and keep up with news, moves and the latest exciting job opportunities.
About the job ¿Cuál será tu misión? Como Cocinero (a), serás responsable de la preparación preliminar, el proceso de cocción, el emplatado o la presentación de platos de alta calidad para ofrecer una excelente experiencia a los clientes. ¿Qué tendrás que hacer? Elaboración, conservación y organización de la mise-en-place para cada uno de los servicios, minimizando las pérdidas de producto. Garantizar la presentación, cantidad y calidad de cada plato del servicio, en base a los estándares establecidos. Verificar y controlar el correcto almacenamiento de los productos, controlando el estado de todos los alimentos para rotar y mantener la máxima calidad (FIFO). Recepción, conservación y organización de los productos de su partida. Mantener un área de trabajo limpia, ordenada y bien organizada. Informar de los problemas de mantenimiento, higiene y peligros. Ser consciente de los objetivos del departamento y esforzarse por alcanzarlos como parte del equipo. Seguir todas las normas/reglamentos pertinentes del departamento de sanidad y todas las directrices de servicio al cliente (APPCC). ¿Qué buscamos? Al menos 1-2 años de experiencia como Ayudante de Cocina, preferiblemente en un hotel de similar tamaño y complejidad. Formación profesional en hostelería/F&B/cocina . Imprescindible dominio del idioma local y muy valorable conocimientos de inglés. Capacidad para trabajar por cuenta propia y en equipo. Capacidad de organización. Capacidad para trabajar bajo presión. Orientación al servicio al cliente. Atención al detalle. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: F&B service The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.
About the job ¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres , ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un Botones para uno de sus Hoteles 4* situado en Barcelona. Si te apasiona la hostelería, llevar la excelencia y satisfacción del cliente al máximo nivel, y quieres unirte a este a gran equipo, aplica a nuestra oferta. Misión del puesto: planificar y organizar el servicio de restauración y bar, coordinando la cocina con la sala, dirigiendo y supervisando el servicio de mesas y atendiendo las necesidades del cliente. Además, también se responsabiliza de la venta y promoción del servicio. Reporta a: Subdirección y dirección hotel Funciones: • Apoyo en la planificación y supervisión del departamento de sala, definiendo objetivos y estrategias junto con la dirección y subdirección del hotel., • Coordinación y motivación de los equipos de trabajo., • Garantizar la satisfacción del cliente, supervisando el servicio de restaurante y bar., • Definir y optimizar los procesos de servicio, desde la preparación de mesas hasta la limpieza y organización posterior., • Asesoramiento gastronómico a los clientes., • Supervisión del equipo de camareros/as, asegurando el cumplimiento de estándares de calidad y protocolos., • Control de cobro y cierre de caja, garantizando la correcta gestión de los ingresos., • Supervisar el trabajo de los/as camareros/as en cada servicio y asegurar la correcta prestación del servicio, así como el cumplimiento de los protocoles y estándares de calidad. Department: F&B service Language required: Spanish. The company Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid and London, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others. We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture. We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests. GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.
About the job ¿Cuál será tu misión? Como ayudante de cocina trabajarás en estrecho contacto con los supervisores de cocina y cocineros(as)y les ayudarás realizando una serie de tareas de preparación de alimentos. También realizarás todas las tareas de limpieza, lavado y preparación necesarias en la cocina para garantizar el buen funcionamiento de las operaciones. ¿Qué tendrás que hacer? Preparar y conservar los ingredientes necesarios para el servicio según recetas o menú. Controlar y garantizar el uso correcto de la temperatura de los electrodomésticos y los alimentos. Colaborar en la preparación y presentación de platos de alta calidad para las operaciones diarias según recetas/menú dentro de las directrices de la empresa. Controlar la cantidad de comida que se prepara y las raciones que se sirven. Conocimiento y aplicación del sistema FIFO. Mantener un área de trabajo limpia, ordenada y bien organizada. Colaborar en la preparación de todos los mise-en-place para todos los menús pertinentes. Ayudar a los cocineros durante los periodos de mayor actividad. Conocimiento y aplicación de todas las normas/reglamentos pertinentes del departamento de sanidad (APPCC). Preparación. Uso y mantenimiento de las herramientas necesarias para cada uno de los servicios prestados. ¿Qué buscamos? Experiencia mínima de 6 meses desarrollando funciones similares, preferiblemente en un hotel de tamaño y complejidad similares. Título de bachillerato o formación profesional en hostelería/F&B/cocina. Imprescindible dominio del idioma local y muy valorable conocimientos de inglés. Capacidad para trabajar bajo presión. Capacidad de organización. Capacidad para trabajar solo y en equipo. Atención al detalle. Flexible y fiable. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: F&B kitchen The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.
About the job En el Grand Hotel Central estamos buscando a un Front Office Assistant Manager que será una figura clave de apoyo al Front of House manager. Reportando al jefe de recepción, se encargará de colaborar en la organización y supervisión del departamento, asegurando así los más altos estándares de servicio. Sus principales responsabilidades serán las siguientes: Recepción y atención personalizada al cliente. Supervisión de cumplimiento de check list de turno. Colaborar en la supervisión y planificación de las actividades del departamento. Supervisión cierres de turno, arqueos de caja. Responder a las solicitudes de información y a las necesidades de otros departamentos, Realizar otras funciones que en el ámbito de sus competencias le sean requeridas. Control, gestión y seguimiento de quejas, garantizando la máxima satisfacción de nuestros clientes. Formación, seguimiento y motivación del personal. Realización de Guardias presenciales No hay opciones de alojamiento • Contrato indefinido. • Jornada Completa. • Uniforme • Excelente ambiente de trabajo y compañerismo. • Posibilidad de crecimiento en la compañía. Department: Reception About you Excelentes habilidades de servicio al cliente, con experiencia previa en el sector hotelero preferiblemente. Excelentes habilidades de comunicación en español e inglés, tanto oral como escrita. Excelentes habilidades de organización y atención al detalle. Conocimientos informáticos y habilidades en el manejo de software de gestión de recepción. Disponibilidad para trabajar en turnos rotativos, incluyendo fines de semana y festivos. Presentación impecable, con actitud proactiva, motivada y con habilidades para trabajar en equipo. Languages required: English and Spanish. French is a plus The company Situado junto al Barrio Gótico y el Born, con vistas inigualables sobre la ciudad y el mar, Grand Hotel Central es un destino en sí mismo. Con un diseño elegante y atemporal, una gastronomía cuidada, y una de las terrazas más reconocidas de Barcelona, representamos el equilibrio perfecto entre lujo discreto y la vibrante energía de la ciudad.
About the job JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns., • Monitors employees to ensure performance expectations are met., • Provides feedback to employees based on observation of service behaviors., • Assists in supervising daily shift operations., • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager., • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms., • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels., • Ensures compliance with all restaurant policies, standards and procedures., • Monitors alcohol beverage service in compliance with local laws., • Manages to achieve or exceed budgeted goals., • Performs all duties of restaurant employees and related departments as necessary., • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Encourages employees to provide excellent customer service within guidelines., • Handles guest problems and complaints, seeking assistance from supervisor as necessary., • Strives to improve service performance., • Sets a positive example for guest relations., • Assists in the review of comment cards and guest satisfaction results with employees., • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives., • Uses all available on the job training tools for employees., • Communicates performance expectations in accordance with job descriptions for each position., • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Analyzes information and evaluating results to choose the best solution and solve problems., • Assists servers and hosts on the floor during meal periods and high demand times., • Recognizes good quality products and presentations., • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: F&B service Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
About the job JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy., • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details., • Adheres to all standards, policies, and procedures., • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill., • Manages group room blocks and meeting space for average to large-sized assigned groups., • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions., • Uses his/her judgment to integrate current trends in event management and event design., • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event)., • Participates in customer site inspections and assists with the sales process as necessary., • Performs other duties as assigned to meet business needs., • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees., • Empowers employees to provide excellent customer service., • Sets a positive example for guest relations., • Coordinates and communicates event details both verbally and in writing to the customer and property operations., • Makes presence known to customer at all times during this process., • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales., • Follows up with customer post-event., • Responds to and handles guest problems and complaints., • Uses personal judgment and expertise to enhance the customer experience., • Stays available to solve problems and/or suggest alternatives to previous arrangements., • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans., • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement., • Interacts with guests to obtain feedback on product quality and service levels., • Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback., • Leads formal pre-event and post-event meetings for average to large-sized assigned groups., • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups., • Up-sells products and services throughout the event process., • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees., • Observes service behaviors of employees and provides feedback to individuals and/or managers., • Assists in the development and implementation of corrective action plans., • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution., • Works with the property staff and customers to address operational challenges associated with his/her group., • Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: Secretary / Executive Assistant Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
Desde Cliente Zero estamos buscando un perfil Senior Operaciones para un proyecto en Santander. Imprescindible: Disponibilidad para residir en Santander o alrededores. Las funciones y misión del puesto serán las siguientes: • Supervisión de operaciones y servicios., • Gestión de procesos, • Supervisión de servicios y protocolos, • Seguimiento de manuales operativos, • Controles analíticos, • Control de gastos, ratios, compras, mermas, almacenes, • Control de orden, • Resolución de incidencias, • Control y revisión de APPCC en centros de coste Este puesto de trabajo tendrá su responsabilidad tanto en visitas a los centros de coste asignados como en gestión administrativa. ¿Qué ofrecemos? Este proyecto está abierto a evaluar tanto perfiles con contratación laboral como personas que prefieran hacer una contratación como autónomo/a. Si te interesa el proyecto y quieres conocer más, por favor, inscríbete para que podamos ponernos en contacto contigo y hablemos sobre el mismo asi como despejar todas las dudas. Gracias
We are looking, on behalf of one of our clients in the technology sector, for a Intermediate / Expert Hardware Project Manager to join their team in Barcelona. 🧑💻 SW Project Manager (Intermediate / Expert) – (Barcelona/France) Contract type: Permanent (CDI) | Location: 2 possible locations: Barcelona, Spain / Toulouse, France Experience level: Intermediate / Expert (5–9 years of experience) Work mode: On-site / Hybrid Qualifications : ●Technical, Engineering Degree at the bachelor’s level is required; Masters and/or MBA desired ●5-9 years of experience working in program/project management required ●Technical experience (e.g., design, product engineering, applications engineering, etc.) required ●Excellent written and verbal communication skills required ●Ability to coordinate discussions and action plans with internal engineering, operations, and business unit teams required ●Proficient with Microsoft Office, Microsoft Project, and SAP systems ●Proven ability to influence and drive internal suppliers and customers and cross-functional teams without formal authority RESPONSIBILITIES: The Project Manager (PM) will drive the execution of programs and work directly with the Product Line Managers to meet schedules and remain under budget while exceeding customer expectations ●The PM will also be responsible for ensuring close interaction and coordination between the programs and manufacturing operations, including Design, Assembly, Test, Quality, and Logistics functions; functions will often not be co-located, so successful management of remote teams (including international teams) and effective meeting management are critical to success ●The PM should have experience successfully communicating internal assessment of program proposals to customer-facing Account Managers and key functional team managers/directors ● Engage key stakeholders in Design Engineering, Quality, Marketing, Portfolio Management, Test Engineering, and Project Management during Product Release to maintain focus on core product values and long-term business revenue plan We offer: Permanent contract from day one Innovative project in an international technology environment Continuous training, career development plan, and direct contact with R&D teams Flexible schedule and hybrid model (depending on the position) Private health insurance Young, dynamic teams with a strong family spirit, where collaboration and a positive work environment are encouraged Shall we take 20 minutes to talk? 🔥
We are looking, on behalf of one of our clients in the technology sector, for a Intermediate / Expert Software Project Manager to join their team in Barcelona. 🧑💻 SW Project Manager (Intermediate / Expert) – (Barcelona/France) Contract type: Permanent (CDI) | Location: 2 possible locations: Barcelona, Spain / Toulouse, France Experience level: Intermediate / Expert (5–9 years of experience) Work mode: On-site / Hybrid Qualifications : ●Technical, Engineering Degree at the bachelor’s level is required; Masters and/or MBA desired ●5-9 years of experience working in program/project management required ●Technical experience (e.g., design, product engineering, applications engineering, etc.) required ●Excellent written and verbal communication skills required ●Ability to coordinate discussions and action plans with internal engineering, operations, and business unit teams required ●Proficient with Microsoft Office, Microsoft Project, and SAP systems ●Proven ability to influence and drive internal suppliers and customers and cross-functional teams without formal authority RESPONSIBILITIES: ●The Software Project Manager (PM) will drive the execution of programs and work directly with the Product Line Managers to meet schedules and remain under budget while exceeding customer expectations ●The SwPM will also be responsible for ensuring close interaction and coordination between the programs, development teams, including Design, Architects, Test, Quality, and Logistics functions; functions will often not be co-located, so successful management of remote teams (including international teams) and effective meeting management are critical to success ●The SwPM should have experience successfully communicating internal assessment of program proposals to customer-facing Account Managers and key functional team managers/directors ●Engage key stakeholders in Engineering, Quality, Marketing, Portfolio Management, Test Engineering, and Project Management during Product Release to maintain focus on core product values and long-term business revenue plan We offer: Permanent contract from day one Innovative project in an international technology environment Continuous training, career development plan, and direct contact with R&D teams Flexible schedule and hybrid model (depending on the position) Private health insurance Young, dynamic teams with a strong family spirit, where collaboration and a positive work environment are encouraged Shall we take 20 minutes to talk? 🔥
Responsabilidades: catálogo, precios, promos, SLA y chat; NPS/opiniones; análisis (conversión, AOV, cancelaciones).
Macambo es un nuevo restaurante de cocina peruana de alto nivel que acaba de abrir sus puertas en el barrio de Sant Gervasi-Galvany, de la mano del reconocido chef Roberto Sihuay. Nuestro objetivo es convertirnos en un referente de la gastronomía peruana en Barcelona, ofreciendo una experiencia única tanto a nivel culinario como en el servicio. Buscamos un Assistant Manager de sala con experiencia, pasión por la hostelería y ganas de crecer en un proyecto que nace con fuerza y visión de futuro. Apoyaría tanto al equipo como al Director del Restaurante en la operativa diaria. ¿Qué ofrecemos? • Domingo por la tarde cerrados y Lunes cerrados todo el día, • Formar parte de una apertura ilusionante y con proyección dentro del panorama gastronómico de Barcelona., • Un entorno profesional y dinámico donde se valora el compromiso, la actitud y el deseo de aprender., • Posibilidades reales de desarrollo profesional dentro de una empresa con planes de expansión. Requisitos mínimos: • Experiencia llevando equipos como supervisor o Assistant manager con un mínimo de 1 año, preferiblemente en restaurantes de nivel medio-alto o alta gastronomía., • Conocimientos de gastronomía peruana o interés en aprender sobre ella., • Conocimientos de vinos, maridajes y cocktails., • Nivel fluido de inglés (se valorará también conocimiento de catalán)., • Experiencia en aperturas de restaurantes. Si te motiva formar parte de un proyecto con identidad, rodeado de un equipo con talento y liderado por uno de los grandes chefs del momento, ¡queremos conocerte!