Valencia
ph3General Information /h3 pPosition Title: ICT Associate /p pJob Category: Information and Communications Technology /p pDuty Station(s): Valencia /p pSeniority Level: Associate /p pICS Level: ICS 06 /p pContract Type: Staff - GS - FTA /p pContract Level: GS-6 /p pPosting Start Date: 30-Jun-2026 /p pPosting End Date: 15-Jul-2026 /p pDuration: 1 year with possibility of extension based on performance and funds availability /p h3Job Highlight /h3 pUNOPS has partnered with UNGSC to provide support services covered in this TOR. This is a position in UNOPS for supporting projects carried out for the United Nations Secretariat. The incumbent of this position will be a staff member of UNOPS under its full responsibility. /p pTHIS IS A LOCAL POSITION FOR WHICH ONLY APPLICANTS WHO ARE SPANISH OR EUROPEAN UNION CITIZENS OR APPLICANTS WHO POSSESS A VALID RESIDENCE AND WORK PERMIT IN SPAIN ARE ELIGIBLE FOR CONSIDERATION /p h3About the Region /h3 pThe UNOPS Global Portfolios Office (GPO) brings together diverse expertise to help partners deliver impact worldwide. With hubs in New York, Geneva, and Vienna, and expert teams operating globally, GPO leads multi-regional initiatives that advance sustainable development, climate action, and peacebuilding - including in some of the world’s most challenging environments. By leveraging our collective expertise and global networks, GPO supports UNOPS’ strategic priorities and the Sustainable Development Goals across more than 130 countries. We work closely with major global partners - including governments, international financial institutions, and UN agencies - to deliver a wide range of services, such as project management, fund management, hosting services, and HR support. /p h3About the Country/Multi-Country Office /h3 pNot Required - part of GPO/NYPO /p h3Job Specific Context /h3 pThe United Nations Global Service Center (UNGSC) under the Department of Operational Support (DOS) and through this FA aims to continue the maintenance of technical delivery and support team in Valencia and Brindisi. This support includes the operation, maintenance and continuous improvement of critical technical infrastructure, data centre facilities, infrastructure monitoring systems, and IoT/OT-enabled services. To support the implementation of these solutions, technical capacity is required for project management, business analysis, data and software architecture design, requirements documentation and validation, configuration/design specification, and systems analysis. In conjunction with UNGSC, the technical teams are responsible for design, maintenance, and documentation of an architectural framework for each development project. /p pThe Service for Geospatial, Information and Telecommunications Technologies (SGITT) at the UNGSC provides a critical role as the resilient operational hub for the support and delivery of technology services and solutions to field operations and a broad range of Secretariat and United Nations system clients. As a unified, singular service provider, SGITT provides reliable, resilient and innovative, geospatial, communications and information technology services, including centralized connectivity, hosting and monitoring support, ensuring that staff members in field missions and at Headquarters have access to critical enterprise systems. /p pThe Infrastructure Operations Section (IOS), Technical Infrastructure Support Unit (TISU), mandate is to provide a highly specialized, professional and operational workforce to maintain two Tier 3 Certified Data Centre Critical Facilities, including electrical, electromechanical, automation, IoT/OT sensor and monitoring infrastructure, through which key telecommunications and information technology services are supported for the UN Secretariat, agencies, funds and programmes. /p pThe Unite Field Remote Infrastructure Monitoring (FRIM) platform is a robust and scalable ecosystem based on Internet of Things (IoT) technology and used to support infrastructure monitoring, operational visibility, and data‑driven decision‑making. /p pUNOPS has signed an agreement to support UNGSC to support data center operations and IOT - FRIM support. /p h3Role Purpose /h3 pUNOPS ICT Associate supports a diverse and complex portfolio of electromechanical and automation Infrastructure systems, Industrial IoTs system designed to maintain the optimum environmental conditions for the operation of all telecommunications and IT equipment to ensure full availability, continuous and year‑round Operational Resiliency and business continuity for Data Center clients. /p h3Functions / Key Results Expected /h3 pbDuties and Responsibilities /b /p ol liMaintenance of Critical Data Centre Infrastructure /li liElectrical Systems Support /li liIoT and Operational Technology (OT) Systems Support /li liEngineering Design and Project Support /li liSupport to Field Missions and Operations /li liDuty Roster, Emergency Response and General Support /li /ol p1. Maintenance of Critical Data Centre Infrastructure /p ul liPerform, support and coordinate preventive and corrective maintenance to ensure the reliability, safety, and optimal performance of data centre infrastructure. /li liMonitor infrastructure systems, analyze alarms and trends (via BMS, SCADA, and other monitoring platforms), identify faults, and implement swift corrective actions or elevate as required to minimize downtime. /li liSupport the installation, testing, configuration, and commissioning of critical infrastructure equipment including HVAC, UPS, generators, transformers, switchgear, and fire suppression systems. /li liInstall and maintain physical access control systems. Act as the designated Fire Warden for the data centre and technical areas during emergencies. /li /ul p2. Electrical Systems Support /p ul liCarry out complex diagnostics, testing, and fault isolation on electrical distribution systems, panels, breakers, and grounding systems to ensure technical compliance and safety standards. /li liSupport energy efficiency initiatives and power quality monitoring; conduct basic analysis of loads, consumption trends, and equipment performance. /li liAssist in the operation, maintenance, and integration of renewable energy solutions, including solar photovoltaic (PV) systems and battery storage. /li liSupport compliance with electrical safety procedures, technical standards, and site operating procedures. /li /ul p3. IoT and Operational Technology (OT) Systems Support /p ul liInstall, configure, and maintain IoT/OT hardware including PLCs, microcontrollers, sensors, gateways, and industrial routers. /li liConfigure and support industrial communication protocols (e.g., Modbus, BACnet, SNMP, MQTT, OPC-UA, LoRa) and manage data ingestion/tag mapping. /li liContribute to the implementation of cybersecurity best practices and system hardening within the OT environment. /li liPerform basic server maintenance (patching, monitoring) and assist with database and API integrations for IoT/OT applications. /li liSupport data validation and basic quality checks for sensor readings, tags, alarms, and dashboards. /li /ul p4. Engineering Design and Project Support /p ul liSupport engineers in developing conceptual designs documentation, technical specifications, Scopes of Work (SOW), Bills of Quantities (BOQ/BOM), and cost estimates for mission‑specific and standardized projects. /li liAssist in preparing solicitation documents for infrastructure procurements and participate in the technical evaluation of vendor proposals. /li liParticipate in site surveys, feasibility studies, technical reviews, and commissioning activities for electromechanical and utility systems. /li /ul p5. Support to Field Missions and Operations /p ul liProvide specialized technical support, troubleshooting, and training for IoT/OT and infrastructure systems (power, HVAC, utility systems) deployed in field missions. /li liUndertake official travel to field missions and remote locations to lead or assist in assessments, installations, and system commissioning. /li liProvide basic guidance and knowledge transfer to mission personnel on the use and troubleshooting of deployed monitoring equipment. /li /ul p6. Emergency Response, Duty Roster, and Technical Administration /p ul liParticipate in on‑call duty rosters to respond to critical infrastructure and OT system failures, performing initial diagnostics to restore services and support business continuity. /li liMaintain centralized, accurate technical records, maintenance logs, configuration baselines, and inventory equipment across all areas of responsibility. /li liPerforms other duties as may be reasonably required and in line with the incumbent's scope of services above. /li /ul h3Skills /h3 pAutomation, Databases, Electric Power, Electricity, Embedded Linux, Microcontrollers, Predictive Maintenance, Supervisory Control and Data Acquisition, IoT infrastructure /p h3Competencies /h3 pTreats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion. /p pActs as a positive role model contributing to the team spirit. Collaborates and supports the development of others. bFor people managers only: /b Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. /p pDemonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). /p pEfficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. /p pOpen to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. /p pEvaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem‑solving. /p pExpresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. /p h3Education Requirements /h3 pbRequired /b /p ul liSecondary school diploma (or equivalent) with 6 years of relevant experience OR /li liA technical/professional diploma preferably in industrial engineering, electrical engineering, computer science or any other related field with 4 years of relevant experience OR /li liBachelor’s degree (or equivalent) preferably in industrial engineering, electrical engineering, computer science or any other related field with 2 years of relevant experience. /li /ul pbDesired /b /p ul liCertification in Automation, SCADA systems, IoT/OT platforms, Industrial 4.0, AutoCAD /li /ul h3Experience Requirements /h3 pbRequired /b /p ul liRelevant experience is defined as experience in electrical engineering, industrial engineering, or infrastructure systems support or related areas. /li liPractical experience in working with Internet of Things (IoT), Operational Technology (OT), Industrial Control Systems (ICS), and Supervisory Control and Data Acquisition (SCADA) systems is required. /li liExperience in maintenance, monitoring, and troubleshooting of electrical and industrial infrastructure systems is required. /li /ul pbDesired /b /p ul liExperience in monitoring and maintenance of fuel management systems, water monitoring systems, or similar infrastructure monitoring platforms is desirable. /li liExperience with industrial communication protocols (e.g., Modbus, LoRa, BACnet, MQTT, OPC-UA) is desirable. /li liDemonstrated ability to collaborate effectively with multidisciplinary teams and stakeholders. /li /ul h3Language Requirements /h3 ul liEnglish - Fluent - Required /li liFrench - Fluent - Desirable /li /ul h3Additional Information /h3 ul liUNOPS does not accept unsolicited resumes. /li liUNOPS will at no stage of the recruitment process request candidates to make payments of any kind. /li liApplications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. /li liOnly shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. /li liUNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities. /li liUNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities. /li liWe are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation. /li liUNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes. /li /ul pbTerms and Conditions /b /p ul liFor staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. /li liFor retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. /li liFor more details about the contract types, please click here. /li liAll UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. /li liIt is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks. /li /ul /p #J-18808-Ljbffr