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  • Head Chef - Kimpton Vividora Barcelona
    Head Chef - Kimpton Vividora Barcelona
    hace 17 horas
    Jornada completa
    Barcelona

    What is the role about? You will be responsible for all aspects of the hotel's fine dining restaurant, ensuring the kitchen operates smoothly while maintaining the established culinary standards and guidelines. You will report directly to the Executive Chef.Your day-to-day • Prepare forecasts, plans, and reports related to restaurant productivity and purchasing needs., • Keep all dish pricing and documentation accurate and up to date., • Train all team members according to procedures, ensuring they have the appropriate training and tools to perform their roles effectively., • Promote teamwork and service quality through daily communication and coordination with other departments., • Gather guest feedback to improve food quality and presentation, and assist in resolving guest questions or kitchen-related issues., • Support the Executive Chef in menu planning, ordering, materials, and food costing., • Ensure all menu items are prepared and presented according to established recipes and standards., • Follow procedures to guarantee food and beverage safety, proper storage, inventory control, and equipment handling., • Ensure all kitchen and storage equipment is well maintained and cleaned regularly. What we expect from you, • 3+ years of experience as a Sous Chef or Head Chef in a 4-star (or higher) hotel restaurant., • Relevant culinary education or training related to the role., • A positive, proactive, energetic, dynamic, and empathetic attitude, with strong teamwork skills and a passion for service., • Leadership skills, including team and cost management., • Experience in menu creation, recipe development, and food costing., • Strong operational and culinary knowledge., • Previous experience in hotel openings will be highly valued. What you can expect from us, • Competitive salary., • Afternoon shift from 3:30 PM to 11:30 PM, with consecutive days off including public holidays., • Discounted accommodation at group hotels., • Employee recognition program., • Training programs and access to learning tools., • Staff meals during shifts., • Uniform provided, including laundry service., • Cool work environment with lots of fun ?? ¿De qué trata el trabajo? Te encargarás de todos los aspectos relacionados con el restaurante gastronómico del hotel, supervisando que el funcionamiento de la cocina del punto de venta sea el adecuado, manteniendo los estándares y pautas gastronómicas marcadas. Reportarás al Chef Ejecutivo. Tu día a día • Realizar previsiones, planes e informes sobre la productividad y pedidos del restaurante., • Mantener actualizados y correctos los precios y la documentación de todos los platos que se elaboren., • Formar a todos los empleados de acuerdo con la normativa y asegurarse de que cuenten con la formación y las herramientas adecuadas., • Impulsar el trabajo en equipo y la calidad del servicio mediante la comunicación y coordinación diarias con los demás departamentos., • Pedir a los clientes su valoración para mejorar la calidad y presentación de la comida y ayudar a resolver las dudas y problemas de los clientes relacionados con los servicios de cocina., • Ayudar al Chef Ejecutivo a planificar el menú, pedidos, materiales y escandallos., • Asegurarse de que todos los platos del menú se preparan y presentan de acuerdo con las recetas y normas establecidas., • Seguir los procedimientos para asegurar la seguridad y buen almacenamiento de los productos de alimentación y bebida, del inventario y del equipamiento., • Asegurarse de que todo el equipamiento de cocina y almacenamiento esté en buen estado y se limpie periódicamente. ¿Qué esperamos de ti? • 3+ años de experiencia como Sous chef / Head Chef de restaurante de hoteles de 4* o superior., • Estudios específicos relacionados con el puesto., • Actitud positiva, proactiva, enérgica, dinámica, empática con capacidad de trabajo en equipo y pasión por el servicio., • Dotes de mando y liderazgo, gestión de equipo y de costes, • Creación de menús, recetas y escandallos, • Conocimientos de, • Se valorará positivamente experiencia previa en aperturas. ¿Qué puedes esperar de nosotros? • Salario competitivo., • Turno de tarde de 15:30h a 23:30h y días festivos seguidos., • Descuento en alojamiento en hoteles del grupo., • Programa de reconocimiento de empleados., • Programa de formación y acceso a herramientas formativas., • Manutención durante el turno., • Uniforme y servicio de lavandería para el uniforme., • Ambiente de trabajo cool y mucha diversión

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  • Director/a
    Director/a
    hace 27 días
    Jornada completa
    Ciutat Vella, Barcelona

    Descripción del puesto Sobre nosotros Somos un grupo de restaurantes que está en búsqueda de un/a Director/a de Operaciones que lidere la estructura operativa global de la compañía y acompañe nuestra expansión nacional e internacional. Misión del puesto Garantizar la excelencia operativa y la rentabilidad de todos los locales del grupo, estandarizando procesos sin perder la personalidad de cada ubicación, liderando equipos y profesionalizando la gestión para escalar el negocio. Responsabilidades • Estrategia y gestión, • Definir e implementar la estrategia operativa del grupo, • Diseñar estándares de servicio, calidad y experiencia cliente, • Controlar KPIs operativos, financieros y de satisfacción, • Optimizar costes sin afectar la experiencia del cliente, • Liderar aperturas de nuevos locales (España y extranjero) Operaciones • Supervisar directores de restaurante y equipos de management, • Implantar procesos, manuales operativos y auditorías, • Gestionar proveedores y cadena de suministro, • Coordinarlas operaciones del grupo, • Mejorar productividad y eficiencia operativa Personas • Seleccionar, formar y desarrollar equipos directivos, • Crear cultura corporativa alineada con la marca, • Implantar planes de formación y evaluación Perfil que buscamos • +8 años en posiciones de dirección operativa en restauración premium / hospitality / beach clubs / hoteles lifestyle, • Experiencia en multiunidad (varios locales simultáneamente), • Experiencia en aperturas, • Disponibilidad de movilidad geográfica a nivel nacional e internacional, • Alto nivel analítico y orientación a resultados, • Liderazgo cercano y exigente, • Capacidad de profesionalizar sin rigidizar, • Español e inglés fluido (valorable francés), • Muy valorable, • Experiencia en negocios estacionales, • Entender el equilibrio entre fiesta, gastronomía y servicio, • Background en marcas experienciales o lifestyle Qué ofrecemos • Posición clave en el comité de dirección, • Proyecto en fuerte expansión internacional, • Paquete salarial competitivo, • Posibilidad de crecimiento real dentro del grupo

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  • Catering Sales Coordinator (April) - W Barcelona
    Catering Sales Coordinator (April) - W Barcelona
    hace 5 días
    Jornada completa
    Barcelona

    OVERVIEW Working within the Catering Sales team, this position has the responsibility for responding to all banqueting & events enquiries without accommodation in order to maximize revenue & utilization of meeting space, working to ensure, at a minimum, delivery of budgeted revenues. The Catering Sales Manager will manage and convert all business, including contracting, and the actual operating of the function in addition to managing the function diary inventory. The Catering Sales Manager must demonstrate high energy levels & provide consistently high levels of customer service, in accordance with W Standards & Programs. ESSENTIAL FUNCTIONS Processes & Procedures: Conduct site inspections for prospect, tentative event and catering business Compile contracts, be ready to negotiate clauses, calculate cancellation and attrition policies that guarantee the reception of the event revenue on time. Assisted by the DoCS. Ensure the standard W template of responses is used and that enquiry handling follows the EAME Divisional Event Enquiry handling guidelines Responsible for the organization of small-scale events and short-term enquiries. Manage the wedding planning from start to finish, guiding and advising, until the coordination of the wedding. Ensure correct timeline for response back to client is defined by client expectations, which will vary for each request and must be confirmed with client at time of enquiry. (Standard response time is within 24 hours of receiving enquiry) Identify operational limitations and sell only what we advertise and can effectively manage operationally Work closely with the Group Sales team to action enquiries and convert business. Maximize revenue by managing minimum consumptions depending on the dates Participate in trainings and other sales-related meetings as required To ensure that all enquiries are entered into and reviewed on Recaps in order to review suitability of business. Creation of BEOS, to effectively communicate to all the hotel departments the information necessary to successfully execute the event’s needs while maintaining a good client relationship. Follow up on deposits due as well as ensure 100% pre-payment is done before the arrival. Participate as a team player with all departments Departmental liaison: To provide all requested credit information to credit manager including timely communication to client of credit policy, receipt of signed contract and deposit Attend events briefings providing accurate updates on details of bookings and enquiries To attend weekly catering sales meeting chaired by the DoCS To ensure tentative business block information is updated on a continuous basis & provide accurate updates to the DoCS Ensure regular updates in Opera on specific bookings within the appropriate timeframe are provided in order to assist in accurate forecasting Self-Management: Take responsibility & be empowered to make decisions in quoting for business, adhering to the pre-set strategic guidelines using tools available. Effectively manage time ensuring the completion of all pre-set tasks on a daily basis. To participate in departmental and Marriott courses as required Ensure site inspections are conducted in a methodical fashion adhering to the core standards of the department Participate in annual Engagement survey Must demonstrate an awareness of the importance of body language in communication and interaction with others Be involved in the ESS surveys and take part in special projects as directed by the DOCS and DOS Specific job knowledge, skills and abilities Must be able to speak, read, write and understand the primary language(s) used in the workplace Proven luxury hotel sales experience. Analytical capabilities Excellent communication skills, both verbal and written in Spanish and English Good organizational skills: has the ability to prioritize tasks and to manage the workload by her/his own initiative Enjoys working as part of a team Must possess computer skills, including, but not limited to, Microsoft Word, Excel. Good knowledge of Opera Sales & Catering & PMS systems Hours: The typical working days of the Catering Sales Coordinator should be from 09.00 AM to 17.00 PM from Monday to Friday, but are flexible according to evening events taking place in the hotel and on events and wedding business. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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  • Instalador de Climatización y Calefacción – Barcelona
    Instalador de Climatización y Calefacción – Barcelona
    hace 28 días
    Jornada completa
    Barcelona

    Buscamos Instaladores de climatización y calefacción con experiencia para incorporarse a una empresa especializada en instalación y mantenimiento de sistemas de aire acondicionado y calderas en Barcelona y alrededores. Buscamos perfiles técnicos, responsables y con autonomía, con experiencia real realizando instalaciones completas y ganas de formar parte de un proyecto estable. 🔧 ¿Qué harás en este puesto? • Instalación de equipos de aire acondicionado (split y conductos)., • Sustitución e instalación de calderas (incluidas reacondicionadas)., • Realización de conexiones hidráulicas y eléctricas básicas., • Puesta en marcha de equipos y comprobaciones técnicas., • Trabajo en ruta en domicilios de clientes en Barcelona y alrededores. ✅ Requisitos • Experiencia mínima de 2–3 años en climatización o calefacción., • Experiencia realizando instalaciones completas de forma autónoma., • Carnet de conducir obligatorio., • Formación en PRL de construcción o instalaciones., • Castellano fluido. 🚀 ¿Qué ofrecemos? • Incorporación inmediata., • Contrato estable (3 meses de prueba + indefinido)., • Jornada completa – 40h semanales., • Buen ambiente de trabajo., • Proyecto estable dentro de una empresa en crecimiento. 📍 Zona de trabajo: Barcelona y alrededores ⚡ Incorporación inmediata Si tienes experiencia en climatización y estás buscando estabilidad laboral, nos encantaría conocerte. 📩 Postúlate a través de Job Today para más información.

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  • Director of Travel Industry Sales
    Director of Travel Industry Sales
    hace 27 días
    Jornada completa
    Barcelona

    JOB SUMMARY Directs the property’s Travel Industry Sales function verifying that client expectations and production goals are met. Selectively sells Travel Industry business in the interest of maximizing guest rooms and food and beverage revenue. Develops and implements sales and marketing programs and strategies for the Travel Industry Sales market. CANDIDATE PROFILE Education and Experience • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Supporting Developing and Executing Sales Strategies • Directs the property’s Travel Industry Sales function verifying that client expectations and production goals are met., • Works with sales leader to promote understanding of sales strategy and effective implementation of this strategy for the segment., • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the Director of Sales (DOS)., • Assists with the development and implementation of promotions, both internal and external., • Actively participate where necessary on all special projects/events such as Site Inspections, Familiarization (FAM) trips., • Plans and participates in Sales trips and industry related meetings., • Participates in departmental sales meetings, relevant operational meetings and pre-cons. Maximizing Revenue • Provides positive and aggressive leadership to promote maximum revenue potential (e.g., sets example with personal booking goals)., • Recommends booking goals for sales team members., • Directs the solicitation and business negotiation efforts to maximize room revenue and achieve sales goals., • Promotes the property’s inclusion into national and international accounts through tour wholesale operations, travel agent consortiums and airline operations. Managing Sales Activities • Monitors all day to day activities of direct reports., • Approves space release for catering to maximize revenue (e.g., Director of Sales (DOS), Group) in the absence of a Business Evaluation Manager., • Participates in sales calls with members of sales team to acquire new business and/or close on business., • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)., • Manages the orchestration of the International Travel program as it relates to business development and property package creation., • Partners with the marketing department to plan and direct a comprehensive marketing program to promote the property as a viable destination for travel industry market segments., • Selectively sells Travel Industry business in the interest of maximizing guest rooms and food and beverage revenue., • Develops and implements sales and marketing programs and strategies for the Travel Industry Sales market. Analyzing and Reporting on Sales and Financial Data • Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals., • Assists Revenue Management with completing financial projections., • Reviews sales and catering guest satisfaction results to identify areas of improvement., • Develops and executes the annual Sales plan for the assigned market for all direct reports. Providing Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations., • Interacts with guests to obtain feedback on product quality and service levels., • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction., • Empowers employees to provide excellent customer service., • Observes service behaviors of employees and provides feedback to individuals., • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement., • Executes and supports the company’s Customer Service Standards and property’s Brand Standards., • Participates in and practices daily service basics of the brand., • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event., • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company., • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships • Develops and manages relationships with key stakeholders, both internal and external., • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Global Sales Organization (GSO)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative., • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements., • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Global Sales Organization (GSO) Managers and customers. Managing and Conducting Human Resources Activities • Interviews, selects and trains employees, • Appraises employee’s productivity and efficiency for the purpose of recommending promotions or other changes in status, • Provides for the safety and security of the employees or the property, • Monitors employee attendance and records absences/tardiness., • Helps direct supervisors to achieve their own development goals., • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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