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  • Recepcionista Oficinas - Sector Banca Privada
    Recepcionista Oficinas - Sector Banca Privada
    hace 5 horas
    €19000–€20000 anual
    Jornada completa
    Barcelona

    Fundado en 1974, Grupo Armonia es actualmente uno de los líderes europeos en Soft Facilities Management, ofreciendo servicios de alta calidad en Recepción Corporativa, Seguridad y Limpieza. Para completar la gama de soluciones ofertadas, la empresa también es un Centro Especial de Empleo y está certificada para la selección, formación y contratación de personas con discapacidad, dando oportunidades estables de trabajo y ayudando a nuestros colaboradores a cumplir con la Ley General de Discapacidad y ayudando a estas personas a insertarse en el mercado laboral en un entorno de igualdad de oportunidades. En Grupo Armonia, la mejora continua, la innovación y el trato humano a todos los trabajadores y clientes son los pilares que sustentan cada una de sus acciones desde la fundación de la empresa y que seguirán presentes por toda su historia. Buscamos dos recepcionistas con alta capacidad de adaptación y compromiso profesional para integrarse en uno de nuestros clientes mas importantes del sector bancario, ubicado en Barcelona. ¿Qué harás en tu día a día? Funciones Principales: • Gestionar el acceso y acreditación de empleados, proveedores y visitantes, manteniendo una comunicación continua con el equipo de seguridad y recepción del edificio., • Gestionar la recepción de paquetes y correspondencia, asegurando su correcta entrega y preparación., • Gestión integral de visitantes, incluyendo coordinación con recepción, control de accesos y acreditaciones, atención durante su estancia y soporte en necesidades como presentaciones, documentación o transporte., • Atención y soporte al personal de oficina: control de accesos, gestión de correos y llamadas, envío de comunicaciones internas y coordinación de menús y almuerzos., • Imprescindible experiencia previa en una posición similar, • Catalán y castellano nativo, • Disponibilidad para realizar jornada completa, • Experiencia en recepción corporativa, • Nivel medio de inglés, • 20.000€ brutos anuales En Grupo Armonía nos implicamos con la Igualdad de Oportunidades y nos comprometemos a garantizarla en los procesos de selección que realizamos.

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  • Commercial Department Internship
    Commercial Department Internship
    hace 20 horas
    Jornada completa
    Eixample, Barcelona

    The role is based in Barcelona - Hosco's HQ About Hosco Hosco is the world's leading hospitality network, connecting top employers, talents and schools across the globe. Founded in Switzerland in 2011 and headquartered in Barcelona, we've grown over 100% YoY since 2015 — backed by 13M+ EUR in funding from leading VCs and business angels. With 2M+ registered hospitality professionals, 400+ partner schools and 30+ integrated job boards, we help the hospitality industry hire better, faster and smarter. We're a team that moves fast, thinks big and takes ownership. If you're driven by data, excited by commercial strategy and curious about how a SaaS scale-up operates — read on. About the Internship This is a rotational commercial internship embedded within Hosco's Industry team — the B2B engine serving hotels, restaurant groups, cruise lines, and all hospitality employers across EMEA and beyond. You'll rotate across three core functions: Market Research, New Business Sales Development and Customer Success. Where you spend most of your time will depend on your strengths, interests and the team's needs — we adapt to the individual. You'll work alongside Sales Executives, Sales Managers, Key Account Managers and Customer Success Managers, getting real exposure to the full commercial cycle from lead generation to renewal. You'll use the same tools as the rest of the team: Salesforce, Apollo, Lusha, LaGrowthMachine and LinkedIn Sales Navigator. This is not a shadow role. You will own tasks, be accountable for outputs and have a direct impact on revenue and client satisfaction from day one. What You'll Work On Market Research & Lead Generation (40–60% depending on profile) Support the outbound pipeline by researching prospects, preparing outreach sequences in LaGrowthMachine, and helping Sales Executives qualify accounts — particularly companies with under 200 employees or in early pipeline stages. You'll learn to navigate Salesforce to track activity, update contact records, flag decision-makers and contribute to pipeline reporting and dashboards. You may also support demo preparation, proposal decks and ad hoc projects to improve the sales funnel. Customer Success (~20–40% depending on profile) Support the CS team with onboarding follow-ups, 6-month review preparation and renewal tracking for Gold clients. You'll help monitor account health signals, flag at-risk accounts, and prepare performance reports to share with clients during review calls. You'll get direct exposure to how we manage upsell conversations and how we measure client ROI on Hosco. What We're Looking For You don't need to tick every box — we care more about attitude than credentials. That said, the best candidates will have some of the following: Studying or recently graduated in Business, Hospitality Management, Marketing or a related field Genuine curiosity about B2B sales, SaaS, or the hospitality industry Comfortable working with data and spreadsheets — you don't shy away from a CRM Strong written and verbal communication in English and a second language at least — French, Italian, Spanish or Arabic are especially relevant for our markets) Organised, detail-oriented and autonomous enough to manage your own task list Bonus: any exposure to Salesforce, HubSpot, Apollo, LinkedIn Sales Navigator or outbound tools What You'll Get Hands-on experience across the full B2B commercial cycle in a fast-growing SaaS company Direct mentorship from Sales Managers and Customer Success Managers Real ownership — your work feeds directly into pipeline and revenue targets Access to the tools, playbooks and processes of a data-driven commercial team A front-row seat to how a scale-up operates in the HR Tech / hospitality space Barcelona office, international team, fast feedback culture Hosco is an equal opportunity employer. We welcome applicants from all backgrounds. About you - You are currently studying a Bachelors or Masters degree or online course and are able to provide an internship agreement - Can commit to an internship of 6 months, ideally full-time (39 hours per week) - You are naturally curious and have a strong willingness to learn - You are data-driven - You are a great communicator and enjoy working in teams - You have a high level (spoken and written) of English and French/Italian/Spanish/Portuguese/Arabic - You are eligible to work in Barcelona

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  • Catering Sales Coordinator (April) - W Barcelona
    Catering Sales Coordinator (April) - W Barcelona
    hace 6 días
    Jornada completa
    Barcelona

    OVERVIEW Working within the Catering Sales team, this position has the responsibility for responding to all banqueting & events enquiries without accommodation in order to maximize revenue & utilization of meeting space, working to ensure, at a minimum, delivery of budgeted revenues. The Catering Sales Manager will manage and convert all business, including contracting, and the actual operating of the function in addition to managing the function diary inventory. The Catering Sales Manager must demonstrate high energy levels & provide consistently high levels of customer service, in accordance with W Standards & Programs. ESSENTIAL FUNCTIONS Processes & Procedures: Conduct site inspections for prospect, tentative event and catering business Compile contracts, be ready to negotiate clauses, calculate cancellation and attrition policies that guarantee the reception of the event revenue on time. Assisted by the DoCS. Ensure the standard W template of responses is used and that enquiry handling follows the EAME Divisional Event Enquiry handling guidelines Responsible for the organization of small-scale events and short-term enquiries. Manage the wedding planning from start to finish, guiding and advising, until the coordination of the wedding. Ensure correct timeline for response back to client is defined by client expectations, which will vary for each request and must be confirmed with client at time of enquiry. (Standard response time is within 24 hours of receiving enquiry) Identify operational limitations and sell only what we advertise and can effectively manage operationally Work closely with the Group Sales team to action enquiries and convert business. Maximize revenue by managing minimum consumptions depending on the dates Participate in trainings and other sales-related meetings as required To ensure that all enquiries are entered into and reviewed on Recaps in order to review suitability of business. Creation of BEOS, to effectively communicate to all the hotel departments the information necessary to successfully execute the event’s needs while maintaining a good client relationship. Follow up on deposits due as well as ensure 100% pre-payment is done before the arrival. Participate as a team player with all departments Departmental liaison: To provide all requested credit information to credit manager including timely communication to client of credit policy, receipt of signed contract and deposit Attend events briefings providing accurate updates on details of bookings and enquiries To attend weekly catering sales meeting chaired by the DoCS To ensure tentative business block information is updated on a continuous basis & provide accurate updates to the DoCS Ensure regular updates in Opera on specific bookings within the appropriate timeframe are provided in order to assist in accurate forecasting Self-Management: Take responsibility & be empowered to make decisions in quoting for business, adhering to the pre-set strategic guidelines using tools available. Effectively manage time ensuring the completion of all pre-set tasks on a daily basis. To participate in departmental and Marriott courses as required Ensure site inspections are conducted in a methodical fashion adhering to the core standards of the department Participate in annual Engagement survey Must demonstrate an awareness of the importance of body language in communication and interaction with others Be involved in the ESS surveys and take part in special projects as directed by the DOCS and DOS Specific job knowledge, skills and abilities Must be able to speak, read, write and understand the primary language(s) used in the workplace Proven luxury hotel sales experience. Analytical capabilities Excellent communication skills, both verbal and written in Spanish and English Good organizational skills: has the ability to prioritize tasks and to manage the workload by her/his own initiative Enjoys working as part of a team Must possess computer skills, including, but not limited to, Microsoft Word, Excel. Good knowledge of Opera Sales & Catering & PMS systems Hours: The typical working days of the Catering Sales Coordinator should be from 09.00 AM to 17.00 PM from Monday to Friday, but are flexible according to evening events taking place in the hotel and on events and wedding business. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    ¡Incorporación inmediata!
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  • Recepcionista de Hotel
    Recepcionista de Hotel
    hace 21 días
    Jornada completa
    L'Hospitalet de Llobregat

    Recepcionista de Noche – Hostel (Zona Collblanc / Camp Nou) Hostel ubicado junto a la estación de metro de Collblanc, a pocos pasos del Camp Nou, busca incorporar un/a recepcionista de noche. Nuestro objetivo es que cada huésped se sienta como en casa, priorizando siempre el trabajo en equipo y una excelente atención al cliente. Perfil que buscamos: • Vocación de servicio y actitud positiva para contribuir a un buen ambiente en el hostel., • Capacidad para resolver problemas de forma ágil y eficiente., • Nivel medio/alto de español e inglés (imprescindible). Otros idiomas serán valorados., • Persona multifuncional, con disposición para asumir distintas tareas más allá del front desk., • Experiencia previa en recepción valorada, pero no excluyente. Funciones principales: • Recepción y atención al cliente., • Gestión de OTAs (Booking, Hostelworld, etc.)., • Coordinación de limpieza y mantenimiento del albergue. Condiciones: • Jornada de 40 horas semanales., • Turno mixto de tardes y noches (5 noches por semana). Night Receptionist – Hostel (Collblanc / Camp Nou Area) Hostel located next to Collblanc metro station, just steps from Camp Nou, is looking for a Night Receptionist to join the team. Our goal is to make every guest feel at home, always putting guests first and working collaboratively. What we’re looking for: • Strong customer service mindset and positive energy to contribute to a great hostel atmosphere., • Problem-solving skills and the ability to handle situations efficiently., • Intermediate/advanced level of Spanish and English (required). Additional languages are a plus., • A proactive and versatile person—reception work goes beyond the front desk., • Previous experience is valued but not required. Main responsibilities: • Guest reception and customer service., • OTA management (Booking, Hostelworld, etc.)., • Coordination of cleaning and maintenance tasks within the hostel. Conditions: • 40 hours per week., • Mixed shift (afternoons and nights), 5 nights per week., • Fixed weekly schedule. If you enjoy working with people in a dynamic, multicultural environment, this could be a great opportunity for you.

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