Trabajos customer service english en España - Page 2

Job Title: Head Host / Hostess Reports to: Restaurant Manager Responsible for: Welcome customers and guests being the first image of Boho Club Restaurant Job Requirements: - Education in: Hospitality/ Turism - Experience: Minimum 1 year - Languages: English: Professional Level / Spanish: Professional Level - Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Bring an excellent experience to guests Participate in the development of the department and restaurant with the Management Team Guarantee pre-research is made for each arriving guest and deliver a personal service accordingly Ensure that guests feel welcomed, cared for, and valued Key tasks as follows: Guest/Operation Ensuring the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Receive and say good bye to clients (always smiling) Greeting customers and escorting them to tables Manage restaurant reservations through the software (Seven Rooms) Management and office programs. Reports writing Organization and monitoring seating Excellent customer service (phone / personality / email) Take care of the information about customer allergies and communicate it to the rest of the team Supervise the correct visual of the furniture and decoration Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial To provide information as requested by the Finance Department regarding all activities related to the restaurant department Ensure that payment details are fully correct on restaurant reservations and maintain control over the payment details of reservations Support staff checking if the table has already paid the bill before leaving the restaurant People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key customers and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties

We are looking for an enthusiastic Telesales to generate sales either calling or answering from generated leads .requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services. A successful salesep must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the company’s clientele. Responsibilities • call people using a given leads to sell products or solicit donations • Answer incoming calls from prospective customers • Use scripts to provide information about product’s features, prices etc. and present their benefits • Ask pertinent questions to understand the customer’s requirements • Persuade the customer to buy by demonstrating how merchandise or services meet their needs • Record the customer’s personal information accurately in a computer system • Deal with complaints or doubts to safeguard the company’s reputation • Go the “extra mile” to meet sales quota and facilitate future sales • Keep records of calls and sales and record useful information Requirements • Proven experience as telemarketer or similar sales/customer service role • Proven track record of successfully meeting sales quotas preferably over the phone • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems • Excellent communication and presentation skills • Proficient in English

We are looking for an administrative assistant to support our finance department. As a part of our team you will play a key role at the department and work closer to other departments. Responsibilities: Processing invoices Mantaining spreadsheets Create, send, and follow up on invoices Overseeing client accounts Collecting and reviewing data for reports Bank reconciliation Solve customers incidences Skills: MS Office (MS Excel specially) Attention to detail Customer service background is a must Excellent time management skills Good organizational skills Fluent English and Spanish mandatory Willingness to work in a multifunctional team in an international environment Strong verbal and written communication skills Familiarity with office equipment Problem-solving skills

En TEMPS llevamos 30 años encontrando oportunidades profesionales para la gente que busca trabajo. Tenemos experiencia, somos solventes y estamos comprometidos. En este momento precisa incorporar un Customer Service para el departamento ATC B2B de una empresa de mensajería situada en el Corredor del Henares. Sus funciones serán: - Atender llamadas de destinatarios solicitando información sobre el estado de sus pedidos. - Emitir llamadas diariamente a destinatarios de clientes asignados para concertar entregas o verificar las mismas. - Mantener un contacto fluido con los clientes, que permita adelantarnos a las posibles reclamaciones. - Mantener al Supervisor de Atención al Cliente informado de manera continuada de las recogidas efectuadas, llamadas recibidas, quejas atendidas y soluciones propuestas. - Gestión de recogidas: Obtener todos los datos necesarios para asegurar una recogida correcta y a tiempo, coordinar con el departamento de operaciones el registro y seguimiento de las recogidas REQUISITOS - Experiencia en atención al cliente en sector de transporte, logística, paquetería, preferiblemente - Nivel alto de ingles o italiano, para poder comunicarse tanto de forma oral como escrita. (Se realizará prueba) - Capacidad para gestionar el estrés - Usuario avanzado de office, sobre todo Excel - Vehículo propio para acceder al lugar de trabajo OFRECE Contrato estable: 3 meses + incorporación a plantilla de la empresa Horario de lunes a viernes de 10 a 20h. (durante el periodo de formación será de 8.30 a 18.30 hrs) Salario bruto año: 16.200 brutos anuales (9,33€/brutos la hora).

Are you an enthusiastic hospitality professional seeking a challenging role in the vibrant Carihuela, Torremolinos? Big Bull Steakhouse, renowned for its delicious steaks and cozy atmosphere, is looking for an experienced waiter/waitress to join our team! What We Offer: • A competitive salary of up to €2000 net per month, based on experience and skills. • Generous tips which are shared among the staff daily. • A six-day work week, Sunday through Friday. • Working hours from 3:00 PM to 11:00 PM. • A friendly working environment in one of Carihuela’s most popular dining spots. • The opportunity to work in a passionate and dedicated team. Your Role: As a waiter/waitress at Big Bull Steakhouse, you will be responsible for: • Providing excellent service and creating a memorable dining experience for our guests. • Taking orders and serving food and drinks. • Restocking drink supplies. • Ensuring a super clean location. • Collaborating in a team to maintain an efficient and friendly atmosphere. We Are Looking for Someone Who: • Has experience in the hospitality industry, ideally as a waiter or waitress. • Possesses excellent communication skills and is fluent in English; knowledge of additional languages is a plus. • Is reliable and friendly, with a strong focus on customer service. • Is able to work at a fast pace and maintain a clean and organized workspace. Are you the passionate waiter/waitress we are looking for at Big Bull Steakhouse? We would love to hear from you! Please send us your CV and a cover letter explaining why you are the ideal candidate for this position. Apply today and become part of our fantastic team!

Job Summary: As a Front of House Manager, you will be responsible for overseeing all aspects of the customer experience within our establishment. You will lead and manage a team of servers and bartenders to ensure exceptional service delivery and customer satisfaction. Your role will involve coordinating daily operations, implementing policies and procedures, managing reservations, handling guest inquiries and concerns, and maintaining a positive atmosphere. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for providing exceptional hospitality. Responsibilities: 1. Supervise and coordinate front-of-house staff, including hiring, training, scheduling, and performance management. 2. Ensure smooth and efficient operations during service hours, including seating arrangements, table turnover, and customer flow. 3. Develop and implement standard operating procedures for guest service, cleanliness, and safety protocols. 4. Monitor inventory levels for front-of-house supplies and equipment, and place orders as needed. 5. Handle guest inquiries, complaints, and feedback in a professional and timely manner. 6. Maintain a clean, organised, and welcoming environment in all front-of-house areas. 7. Collaborate with the kitchen and back-of-house staff to ensure seamless communication and service delivery. 8. Conduct regular staff meetings and training sessions to reinforce service standards and procedures. 9. Manage reservations and seating arrangements to optimise table turnover and guest satisfaction. 10. Monitor financial performance metrics, such as revenue, labour costs, and expenses, and implement strategies to improve profitability. 11. Ensure compliance with health and safety regulations and alcohol service laws 12. Stay informed about industry trends, customer preferences, and competitor activities to identify opportunities for improvement. Qualifications: 1. Proven experience in a supervisory or managerial role within the hospitality industry, preferably in a restaurant or similar setting. 2. Excellent leadership, communication, and interpersonal skills. 3. Strong organisational and multitasking abilities. 4. Ability to remain calm and composed in high-pressure situations. 5. Knowledge of food and beverage operations, including menu items, ingredients, and preparation methods. 6. Familiarity with point-of-sale (POS) systems and restaurant management software. 7. Understanding of health and safety regulations and alcohol service laws. 8. Flexibility to work evenings, weekends, and holidays as needed. 9. Bachelor’s degree in hospitality management or related field (preferred but not required). 10. Fluency in Spanish and English is required. Benefits: • Competitive salary • Employee discounts on food and drinks • Opportunities for career advancement Start in May

Do you have experience in customer service? Would you like to grow professionally in a Top Employer leading company in Europe? Then this offer is for you! Securitas Direct is the European security market leader serving more than 4 million people. We foster a dynamic working environment, in an inclusive environment where we guarantee equal opportunities. We are currently looking for customer service teleoperators with English + Spanish to join our team for our Alarm Reception Centre in our offices in Cornellà de Llobregat (Barcelona). Your duties: Tend to alarm alerts from our English and Spanish-speaking customers and distinguish between a real emergency and a false alarm. This allows us to carry out the protocols and procedures established for their correct management while giving a satisfactory response in the most efficient way to our customers! Are you interested? read on! We offer: -a stable position with an indefinite contract -35-hour week (Monday-Sunday) -afternoon shift (15:00 to 22:00h or 16:00 to 23:00h) -6 working days and 3 consecutive days off -second language bonus and nocturnal shift bonus/incentive. What are we looking for? People with a native or advanced level of English + Spanish, with experience of at least 6 months as a customer service teleoperator, with extensive communication skills, , high problem-solving capacity, good stress management and clear customer orientation. Desire and motivation are essential! Do you think this offer defines you? Do you want to be one of our great team? Sign up, we are waiting for you!

Empresa industrial situada en Llinars del Vallés precisa incorporar un/a Customer Service con francés para realizar las siguientes funciones: - Asegurar una óptima atención al cliente en la fase de venta - Velar por el cumplimiento de los compromisos de entrega, especialmente en materia de fechas, garantizando la adecuada gestión administrativa de la entrada y seguimiento de pedidos de clientes y su coordinación en las áreas de planificación, logística, producción, calidad y contabilidad - Presentar atención al cliente durante la fase de postventa y, en general, consultas, incidencias y reclamaciones Se requiere: - Formación de GM o GS en administración, dirección de empresas o similar - Mínimo 2 años de experiencia en puesto similar al ofertado - Francés alto - Valorable inglés alto Se ofrece: - Vacante estable - Horario: de lunes a jueves de 8 a 17h, viernes de 8 a 14h. - Salario: 30.000€ b/año

KONECTA Group is currently recruiting German speaking agent + English and Spanish advanced to join our multilingual team within Catalonia ! Within this position, you will be in charge of customer service; receiving calls and emails for one of our clients. 39 hours per week - Monday to Sunday with a minimum of two weekends off per month Permanent Contract Starting date : 2nd of April 2024 Morning Shift REQUIREMENTS - German native speaker with advanced level in English and Spanish - Excellent communication skills, both oral and writing - Computer skills WHAT WE OFFER Fixed salary + comissions + Sundays and bank holidays comissions - Evolutive position - A modern, pleasant and well-located working environment -Remote within Spain after 6 months on site Our office is located in Barcelona - Barceloneta (Metro L4) or Estación de Francia (Rodalies) or Ciutadella ' Vila Olímpica (Metro L4 y Tram T4). Konecta Group is one of the European leaders in customer relations. We offer a full range of services: Sales, Customer Service, Technical Assistance via phone, email or chat.

Job Summary: We are looking for a Bartender to join our service team. The Bartender will be responsible for preparing and serving a variety of alcoholic and non-alcoholic beverages while providing friendly and high-quality service to our customers. The ideal candidate will have experience in bartending, strong cocktail mixing skills, and a customer-oriented approach. Responsibilities: 1. Prepare and serve a variety of beverages, including classic cocktails, specialty drinks, beers, and wines, according to customer preferences and standard bar recipes. 2. Greet customers in a friendly and courteous manner, taking and processing orders accurately and promptly. 3. Mix and pour drinks accurately and consistently, using appropriate mixing recipes and techniques. 4. Maintain up-to-date knowledge of available beverages, including ingredients, brands, and non-alcoholic options, to provide recommendations to customers based on their preferences. 5. Keep the bar area clean and organised at all times, including regular cleaning of surfaces, utensils, and bar equipment. 6. Manage bar inventory and supplies, placing orders, receiving deliveries, and recording stock as needed. 7. Comply with food safety and sanitation standards, including safe and proper handling of food and beverages, and maintaining a clean and safe environment in the bar area. 8. Check and clean the WC regularly. 9. Attend to additional customer needs, such as providing menu information, taking reservations, and processing payments. 10. Collaborate with other service team members to ensure exceptional customer experience and efficient workflow during peak periods. 11. Follow company policies and procedures, including liquor regulations and customer behaviour standards, at all times. Requirements: 1. Previous experience as a Bartender in a bar, restaurant, or similar establishment is preferred. 2. Strong knowledge of different types of beverages, cocktail mixing techniques, and bar service. 3. Good customer service skills, including the ability to interact in a friendly and professional manner with a variety of customers. 4. Ability to work well under pressure and remain calm during high-volume periods. 5. Excellent communication skills and ability to work well in a team. 6. Fluency in Spanish and English is preferred. 7. Flexibility to work evenings, weekends, and holidays as needed. 8. Possess the right to work in Spain. Training: Training will start in May at half wage to ensure you're well-equipped for the role prior to opening, followed by full-time employment.

¡En Nopa Bagels, un café de especialidad y obrador de bagels nuyorquinos artesanales en Madrid, necesitamos gente! Buscamos a alguien con entusiasmo, que disfrute de interactuar con la gente y trabajar en cafés. Gente que sepa trabajar en grupo, y quiera formar parte de un equipo dinámico y novedoso. Imprescindible alta capacidad de comunicación en inglés y español. Posibilidades a tiempo parcial para los fines de semana y algunas horas entre semana. Es esencial tener experiencia previa en preparación de alimentos y servicio al cliente. ________________________________ Nopa Bagels, a new artisanal bagel and specialty coffee shop in Madrid is hiring! We are looking for energetic and enthusiastic team players who enjoy interacting with people and who want to be part of a dynamic and innovative team. Part time possibilities for the weekend and a few hours during the week. Prior experience in food preparation and customer service is essential as well as great communication skills in English and Spanish.

Título del trabajo: Camarero/Camarera Ubicación: Cala d'Or, Mallorca Tipo de trabajo: Tiempo completo Requisitos: Fluidez en inglés o alemán Debe ser residente de Mallorca Autorización de trabajo válida (si aplica) Al menos 3 años de experiencia como camarero/camarera Apariencia agradable y profesional Responsabilidades: Saludar y ubicar a los clientes de manera amistosa y oportuna Tomar y procesar pedidos de clientes con precisión Brindar un servicio al cliente excelente, asegurando una experiencia de comedor positiva Conocimiento de los elementos del menú y capacidad para hacer recomendaciones Manejar consultas y preocupaciones de los clientes con tacto y profesionalismo Colaborar con el personal de cocina para garantizar un servicio eficiente Mantener un entorno de trabajo limpio y organizado Manejar pagos y procesar transacciones con precisión Calificaciones: Experiencia previa como camarero/camarera en un entorno de restaurante Fuertes habilidades de comunicación e interpersonales Capacidad para trabajar en un entorno rápido Jugador de equipo con una actitud positiva Flexibilidad para trabajar por las noches, los fines de semana y días festivos ------ Job Title: Waiter/Waitress Location: Cala d'Or, Mallorca Job type: Full time Requirements: Fluency in English or German You must be a resident of Mallorca Valid work authorization (if applicable) At least 3 years of experience as a waiter/waitress Nice and professional appearance Responsibilities: Greet and locate customers in a friendly and timely manner Take and process customer orders accurately Provide excellent customer service, ensuring a positive dining experience Knowledge of menu items and ability to make recommendations Handle customer inquiries and concerns with tact and professionalism Collaborate with kitchen staff to ensure efficient service Maintain a clean and organized work environment Handle payments and process transactions accurately Ratings: Previous experience as a waiter/waitress in a restaurant environment Strong communication and interpersonal skills Ability to work in a fast-paced environment Team player with a positive attitude Flexibility to work nights, weekends and holidays

Our Client believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers. Key Responsibilities: - Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way - You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions - Offering an omnichannel service to our consumers via telephone, email, chat, and social media - Developing a sound understanding of the products and services offered by our client - Embrace our company values and act as a brand ambassador Requirements - A fluent level of French and Italian with exceptional grammar and spelling skills - High level of English (both written and spoken) - A genuine passion for delivering outstanding customer service - Ability to deal with sensitive calls with empathy - Strong administrative skills with a keen eye for detail - A professional outlook and proactive approach to problem solving Benefits - Start date: 28th of March 2024 - Contract: Temporary - 3-month contract with the view to be extended to a permanent contract - Full-time: 39 hours/week - Working days/hours: Monday to Friday, from 9 AM to 6 PM - Salary: €19,400.00 per year - Bonuses: 30% Discount on client products + Monthly performance-based incentives - Holidays: 2 holidays accrued per calendar month - Bank Holidays: Extra Pay + an extra day off - Hybrid: Working from the office 3 days per month / or for client visits / Training / the rest working from home - Training: 8 Days of Full-Time paid training from the office (Mon-Fri) - 10:00 am - 19:00 pm - Office location: Barcelona (La Sagrera) Other benefits: - Best-in-class people engagement activities and programs. - Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment. - Employee Assistance Program - Free, confidential, and impartial guidance and support. - Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation. - Option to sign-up for Discounted Private Health Insurance. - Referral Program: Bring a Friend and get a Referral bonus - Access to LinkedIn specialised training & courses

Join the Zoco Cafe Family! We're brewing up something special in our Zoco Home store in Puerto Banus and we want YOU to be a part of it! Calling all passionate baristas ready to whip up delicious organic coffee creations in our soon-to-open organic food haven! Responsibilities: - Prepare and serve coffee beverages, including espresso drinks and specialty creations. - Greet and assist customers in a friendly and professional manner. - Take orders accurately and efficiently, ensuring attention to detail. - Operate coffee equipment such as espresso machines, grinders, and brewers. - Maintain cleanliness and organization of the café, including the coffee bar and seating areas. - Uphold food safety standards and ensure compliance with health regulations. - Collaborate with team members to ensure smooth operations and exceptional service. Qualifications: - Proven experience as a Barista in a coffee shop environment. - Knowledge of coffee brewing techniques and espresso preparation. - Strong customer service skills. - Good communication in English and Spanish Apply now and let's make magic happen together! ------ Unete a la familia Zoco Café! Estamos preparando algo especial en nuestra tienda Zoco Home en Puerto Banús y queremos que TÚ seas parte de ello! ¡Convocamos a todos los baristas apasionados listos para preparar deliciosas creaciones de café orgánico en nuestro próximo paraíso de alimentos orgánicos! ¿Estás listo para elevar cada sorbo con tu experiencia? Responsabilidades: - Preparar y servir bebidas de café, incluyendo bebidas de espresso y creaciones especiales. - Saludar y ayudar a los clientes de manera amigable y profesional. - Tomar pedidos con precisión y eficiencia, asegurando atención al detalle. - Operar equipos de café como máquinas de espresso, molinillos y cafeteras. - Mantener la limpieza y organización del café, incluyendo la barra de café y las áreas de asientos. - Cumplir con los estándares de seguridad alimentaria y asegurar el cumplimiento de regulaciones de salud. - Colaborar con los miembros del equipo para garantizar operaciones fluidas y un servicio excepcional. Calificaciones: - Experiencia probada como Barista en un entorno de cafetería. - Conocimiento de técnicas de preparación de café y preparación de espresso. - Fuertes habilidades de servicio al cliente. - Buena comunicación en inglés y español. Aplica ahora y hagamos magia juntos! - - - -

Our Client believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers. Key Responsibilities: - Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way - You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions - Offering an omnichannel service to our consumers via telephone, email, chat, and social media - Developing a sound understanding of the products and services offered by our client - Embrace our company values and act as a brand ambassador Requirements - A fluent level of French and Italian with exceptional grammar and spelling skills - High level of English (both written and spoken) - A genuine passion for delivering outstanding customer service - Ability to deal with sensitive calls with empathy - Strong administrative skills with a keen eye for detail - A professional outlook and proactive approach to problem solving Benefits - Start date: 28th of March 2024 - Contract: Temporary - 3-month contract with the view to be extended to a permanent contract - Full-time: 39 hours/week - Working days/hours: Monday to Friday, from 10 am to 7 pm - Salary: 18,400€ gross per year - Bonuses: 30% Discount on New Balance products + Monthly performance-based incentives - Holidays: 2 holidays accrued per calendar month - Bank Holidays: Extra Pay + an extra day off - Hybrid: Working from the office 3 days per month / or for client visits / Training / the rest working from home - Training: 8 Days of Full-Time paid training from the office (Mon-Fri) - 10:00 am - 19:00 pm - Office location: Barcelona (La Sagrera) Other benefits: - Best-in-class people engagement activities and programs. - Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment. - Employee Assistance Program - Free, confidential, and impartial guidance and support. - Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation. - Option to sign-up for Discounted Private Health Insurance. - Referral Program: Bring a Friend and get a Referral bonus - Access to LinkedIn specialised training & courses

Our Client: Our Client believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers. Key Responsibilities: - Working collaboratively with consumers to answer product information requests and resolve queries in a skilled and professional way - You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions - Offering an omnichannel service to our consumers via telephone, email, chat, and social media - Developing a sound understanding of the products and services offered by our client - Embrace our company's values and act as a brand ambassador Requirements: - A fluent level of German with exceptional grammar and spelling skills - High level of English (both written and spoken) - A genuine passion for delivering outstanding customer service - Ability to deal with sensitive calls with empathy - Strong administrative skills with a keen eye for detail - A professional outlook and proactive approach to problem solving Benefits: - Start date: 28th of March 2024 - Contract: Temporary - 3-month contract with the view of being extended to a permanent contract - Full-time: 39 hours/week - Working days/hours: Monday to Friday - 9:00 AM to 6:00 PM - Salary: 19,400€ gross per year - Bonuses: 30% Discount on New Balance products + Monthly performance-based incentives - Holidays: 2 holidays accrued per calendar month - Bank Holidays: Extra Pay + an extra day off - Hybrid: Working from the office 3 days per month / or for client visits / Training / the rest working from home - Training: 8 Days of Full-Time paid training from the office (Mon-Fri): 10:00 a.m.–19:00 p.m. - Office location: Barcelona (La Sagrera) - Other benefits: - Best-in-class people engagement activities and programmes. - Ongoing training and development are an opportunity for you to cultivate a new and exciting career in a high-growth environment. - Employee Assistance Programme: free, confidential, and impartial guidance and support. - Employee Benefits Club: a wide range of exclusive perks and rewards as a valued member of our organisation. - Option to sign up for Discounted Private Health Insurance. - Referral Programme: Bring a Friend and get a Referral bonus - Access to LinkedIn-specialised training & courses

Description and Requirements TELUS International AI-Data Solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We offer flexible work-from-home opportunities for people with passion for languages. The jobs are part-time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. We are hiring freelance English and Spanish speaking Online Data Analysts for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography. This is a freelance position on a flexible schedule - you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, eg verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. Requirements Full Professional Proficiency in English and Spanish You must be living in Spain the last 2 consecutive years Ability to follow guidelines and do research online using search engines, online maps and website information You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in Spain Being open to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance) Willingness to learn and adapt to changing guidelines and tasks Applicants must be 18 years or over. Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks. Why Join the TELUS International AI Community? Earn additional income with flexible hours to fit your lifestyle Better work-life balance Be your own boss Complimentary Well-Being package encompassing a wealth of well-being resources. Be part of an online community Payment Rate of pay per task is inclusive of reading task guidelines. Payment will be issued in accordance with the terms of the contributor agreement upon successful completion of tasks. Additional Job Description We are hiring freelance English & Spanish speaking Online Data Analyst’s for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Description and Requirements We are looking for dynamic people who have strong communication skills and use the Internet daily. This is a freelance, independent contractor position. You will have the flexibility and freedom to work from your own home, working your own hours. What are the main requirements for the opportunity? You must be living in Spain for the last 3 consecutive years. You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in Spain. Full professional proficiency in English and Catalan language. Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense. Experience in use of web browsers to navigate and interact with a variety of content. Access to and use of an Android (version 4.1 or higher) or IOS Smartphone (version 8 or higher) to complete tasks. A Barcode Scanner application must be installed on your smartphone to complete certain tasks. Active daily user of Gmail and other forms of Social Media Additional Job Description In this job you will be reviewing online advertisements in order to improve their content, quality and layout. You will be required to provide feedback and analysis on advertisements found in search engine results and provide ratings on their relevance to the search terms used. Another aspect of this opportunity will involve reviewing the language used in advertisements by examining grammar, tone and cultural relevance. Through this work you will be making a valuable contribution to the quality of online advertisements for the Catalan language in Spain. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Description and Requirements We are looking for dynamic people who have strong communication skills and use the Internet daily. This is a freelance, independent contractor position. You will have the flexibility and freedom to work from your own home, working your own hours. What are the main requirements for the opportunity? 1. You must be living in Spain for the last 3 consecutive years 2. You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in Spain 3. Full professional proficiency in English and German language 4. Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense 5. Experience in use of web browsers to navigate and interact with a variety of content 6. Access to and use of an Android (version 4.1 or higher) or IOS Smartphone (version 8 or higher) to complete tasks 7. A Barcode Scanner application must be installed on your smartphone to complete certain tasks 8. Active daily user of Gmail and other forms of Social Media Additional Job Description In this job you will be reviewing online advertisements in order to improve their content, quality and layout. You will be required to provide feedback and analysis on advertisements found in search engine results and provide ratings on their relevance to the search terms used. Another aspect of this opportunity will involve reviewing the language used in advertisements by examining grammar, tone and cultural relevance. Through this work you will be making a valuable contribution to the quality of online advertisements in Spain EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

At Custo we are looking for a French-speaking Customer Service Agent to help us deliver the best customer experience to our clients. Who we are? We are the HUB of innovation in the world of customer experience. Our history We founded Custo in Barcelona 6 years ago and we are pioneers in combining the integration of technology and artificial intelligence to improve the interaction between brands and their customers. Our Mission Our goal is simple but powerful: We want customers to feel happy when interacting with brands. Everyone appreciates friendly help when an issue arises, and we're here to provide it! What will you find at Custo? A young, motivated, and committed team. A fun and professional work environment. Office strategically located in PIER1, where the Tech Barcelona ecosystem allows us to keep up to date with the tech scene. Afterwork and team events. Our Values Teamwork: everyone, from our internal team to clients and suppliers, is important and respected. We work together as a team towards the same goals. Transparency: We simplify information to improve communication. Expertise: Continuous improvement is our essence, we have a personal and professional growth mentality. Tech: It is our ally, we integrate it to improve, never to replace. Always looking for the best innovation and technological solution. Barcelona is in our hearts. Our team is international, and Barcelona is home. We enjoy the energy and unique culture of this city. What will you do? As a Customer Success Officer, you will join our team to provide the best customer experience journey for a particular customer, offering the support they need to feel comfortable and understand that their needs are also ours: You will be in charge of updating and keeping our customers' incidents, and inquiries up to date quickly and effectively, resolving issues with empathy and care, and documenting pain points to share with internal teams. You will ensure the best attention to our customers, by phone, email, or any other channel, offering the necessary support to make them feel comfortable and understand that their needs are also our needs. You will deal with the possible incidences that take place in the day-to-day without missing a good smile. You will be part of the Customer Success department in an environment where we value the same level the professional skills and human quality, working together as a team towards the same goals. About You Experience: Previous experience in customer success Customer-centric: You know how to anticipate client's needs and provide the best customer experience Problem-solving: You are proactive in finding solutions to challenges and obstacles Collaboration and adaptability: You have a teamwork mindset and you are an open-minded, adaptable, and fast learner Tech start-up mindset: You are tech-friendly and you like to be updated with the latest tech innovations. Languages: You are a French native. English is a plus What you can expect Be part of a start-up hub in the growth and development phase A place to grow by encouraging and supporting curiosity and an open mindset A culture that prioritizes safety and well-being A strong belief that teamwork with clients is the key to achieving the best results Hybrid work Office located 5 minutes from the beach Unlimited coffee, fresh fruit and snacks Afterwork and Company events If you are a silver lining person who, when faced with a challenge, always looks for solutions and you feel like this offer is tailored for you... we would love to meet you! Diversity, Equity, and Inclusion Custo is committed to creating a diverse and inclusive environment where people from all backgrounds can thrive. Different opinions and viewpoints are key to our success. Custo will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age, or any other condition.

Recepcionista de noche. Hostel situado junto a la estación de metro de Collblanc, al lado del Camp Nou. Como albergue, nuestro objetivo es hacer que cada huésped se sienta como en casa. Siempre ponemos a nuestros huéspedes primero y trabajamos en equipo. Se requiere un gran sentido del servicio al cliente y habilidades reales para resolver problemas. Los niveles intermedios de español e inglés son obligatorios. Otros idiomas son un plus. Las tareas incluirán: - Recepción y atención al cliente. - Gestión de OTAS - Gestión de limpieza y mantenimiento del albergue. Turno nocturno. 40h/semana (5 noches a la semana) Night Recepcionist. Hostel located next to Collblanc metro station, next to Camp Nou. As hostel our goal is to make every guest feeling like home. We always put our guests first and work as a team. A great sense of customer service and real skills to solve problems are required. Intermediate Spanish and English are mandatory. Other lenguages are a plus. Tasks will include: - Reception and customer service - OTAS Management - Hostel cleaning and maintenance management Night shift: 40h/week (5 nights at week).

Responsibilities: -Greet and seat guests in a friendly and professional manner. -Present menus to guests and answer any questions regarding menu items. -Take and accurately record guests' food and beverage orders. -Relay orders to the kitchen and bar staff and ensure timely delivery of food and drinks. -Check back with guests to ensure satisfaction and address any concerns or issues. -Maintain a clean and organised dining area, including clearing tables and resetting them for the next guests. -Check and clean the WC regularly. -Process payments and handle cash and credit card transactions accurately. -Collaborate with other team members to provide efficient and seamless service. -Assist in opening and closing duties, including setting up and breaking down the dining area. -Adhere to all health and safety regulations and maintain a safe and sanitary work environment. Requirements: -Previous experience in a similar role is preferred but not required. -Excellent communication and interpersonal skills. -Ability to work well under pressure in a fast-paced environment. -Strong organisational and multitasking abilities. -Attention to detail and a commitment to providing exceptional customer service. -Flexibility to work evenings, weekends, and holidays as needed. -Fluency in both Spanish and English is preferred. -Possess right to work in Spain. -Must be able to stand and walk for extended periods and lift at least 10 kg. ** Benefits:** -Competitive wages and tips. -Training provided. -Flexible scheduling. -Opportunities for advancement and professional development. -Employee discounts on food and drinks. Training: Training will start in May at half wage to ensure you're well-equipped for the role prior to opening, followed by full-time employment.