JOB TODAY logo

Customer service english jobs in BarcelonaCreate job alerts

Are you a business? Hire customer service english candidates in Barcelona

  • CUSTOMER SERVICE CON CATALÁN E INGLÉS
    CUSTOMER SERVICE CON CATALÁN E INGLÉS
    2 days ago
    €18000–€21000 yearly
    Full-time
    Les Corts, Barcelona

    Requisitos • Inglés mínimo nivel B2., • Español y catalán fluido, • Valoramos especialmente la actitud: buscamos una persona proactiva, resolutiva y con iniciativa., • Capacidad para trabajar en equipo (constante comunicación con planificadores y conductores)., • Persona responsable y comprometida., • Experiencia en atención al cliente., • Experiencia en uso de ERP, valorable Odoo., • Catalán y español nativo., • Buen manejo de herramientas ofimáticas., • Disponibilidad para incorporación inmediata. Si te apasiona la atención al cliente y buscas un proyecto estable donde seguir creciendo, ¡Queremos conocerte! Descripción Desde IMAN Temporing, empresa especializada en RRHH, queremos acompañarte en tu trayectoria laboral. #Conectamoseltalentoconlasoportunidades Desde la oficina de Barcelona estamos en búsqueda de un/a CUSTOMER SERVICE para importante empresa ubicada en Barcelona Centro. FUNCIONES ¿Cuáles serán tus funciones? • Atención telefónica y gestión de un alto volumen de llamadas., • Gestión y resolución de incidencias de forma eficaz., • Atención y resolución de dudas, ofreciendo una experiencia positiva en cada contacto., • Coordinar con los equipos de recogida y planificación para asegurar la correcta resolución de incidencias., • Mantener actualizada la información en el sistema ERP., • Colaborar con departamentos internos (facturación, logística, RRHH y operaciones)., • Elaborar reportes., • Cumplir estándares de calidad y tiempos de respuesta. ¿Qué te ofrecemos? • Contrato estable directamente con la empresa., • Horario: de lunes a viernes, de 10:00 a 18:00h o de 11:00 a 19:00 h. Flexibilidad horaria., • Salario: entre 18.000 y 21.000 euros brutos anuales, según experiencia., • Ambiente de trabajo dinámico y colaborativo, en centro de Barcelona

    Immediate start!
    Easy apply
  • Camarero/a Restaurante Cecconi's
    Camarero/a Restaurante Cecconi's
    8 days ago
    Full-time
    Barri Gotic, Barcelona

    The place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant. The Role... As a Waiter at Soho House, your role is to deliver excellent service to create memorable experiences for our members and guests. Your main focus is to deliver our steps of service with warmth and passion, from the first hello to taking orders, offering suggestions and handling the bill. Main Duties... ●Providing warm, friendly and efficient service according to our steps of service. ●Following our full allergy procedure to ensure the safety of our members, guests and team. ●Possessing a strong understanding of food and drink menus in order to make recommendations, pairings and accommodate specific requests. ●Running food from the kitchen and drinks from the bar to tables when needed. ●Ensuring correct table maintenance throughout the service journey. ●Ensuring all standard operating procedures are followed and implemented ●Providing accountability for designated section. ●Reporting and resolving any complaints and handling all interactions with the highest level of hospitality and professionalism. ●Providing the bill and processing payment efficiently. ●Cleaning and resetting tables to accommodate walk-ins and reservations. ●Performing opening and closing procedures including but not limited to the set up and break down of stations. ●Cleaning, sanitising and maintaining an organised working environment, ensuring all hygiene and safety standards are met. ●Wearing the correct uniform to standard and maintaining the highest level of grooming standards. ●Attending daily team briefings in preparation for shift, to include any menu changes, specials and tastings. ●Supervising, guiding and training others as needed. ●Attending Soho Learn trainings and events to enhance skills, knowledge and passion. ●Following all company policies and procedures in relation to code of conduct, health & safety, security and confidentiality. ●Supporting the team as needed on an ad-hoc basis. ●Developing and maintaining positive, productive and professional relationships with the team, treating everyone with kindness and respect. What We are looking for... A successful Barback for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. ●Passion for Food, drink and hospitality ●Strong attention to details ●Excellent customer service ●Fluent in English or Spanish ●Organised and reliable ●Ability to handle feedback to achieve member satisfaction ●Ability to multitask and work in a fast-paced environment ●Ability to understand and follow written and verbal instructions Benefits... • Team meal whilst on shift prepared by our chefs, • Soho Friends Membership, • 50% Team discount on Food & Drink, 7 days a week, • Team Room Rates; Any Bedroom, Any House, $100 a night, • Birthday Day Off, • Discount on Cowshed products and Soho Home (up to 20%), • Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate., • Continuous training to develop yourself personally and professionally, • Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.

    Immediate start!
    No experience
    Easy apply
  • B2C Sales Representative
    B2C Sales Representative
    14 days ago
    €1200–€3000 monthly
    Full-time
    L'Eixample, Barcelona

    Sharmax is an international motorsports company, delivering top-quality equipment for both land and water adventures. From enduro bikes, ATVs, and buggies to jet skis, boats, and outboard motors, we have something for every thrill-seeker. For over a decade, we’ve been redefining freedom and adventure for bold spirits worldwide. And we’re just getting started! Our mission is to give freedom to everyone and reconnect people with nature. Currently we are in search of goal oriented B2C Sales Executive to join our team, you will be responsible for driving sales and revenue growth by connecting with potential customers and persuading them to purchase products or services offered by the company. Key Responsibilities • Increasing sales in an assigned market by developing and maintaining relationships with partners and clients;, • Promptly respond to and qualify inbound leads generated through marketing campaigns, website inquiries, and referrals (Sharmax Marketing team will support you in lead generation process)., • Identifying potential customers through prospecting, following up on sales leads, scheduling and completing product sales and educational training, and maintaining relationships with existing partners;, • Conduct in-depth needs analysis during calls or online demos to present tailored product solutions.;, • Preparing and presenting sales proposals. Develop effective sales strategy. Execute effective communication with your network;, • Accurately log all activities, updates, and communications in the CRM system; Requirements: • Excellent written and verbal communication skills both in English and Spanish;, • Previous experience in a B2C sales role, preferably in a similar industry or product category;, • A genuine passion for helping customers and a dedication to providing exceptional service;, • Ability to negotiate effectively and close deals while maintaining positive customer relationships;, • Collaborative mindset with the ability to work effectively within a team environment and contribute to the overall success of the sales team and the company; Conditions: • Work from comfortable office / On-site;, • Schedule 5/2;, • Competitive salary plus %;, • Free training and support;

    Immediate start!
    No experience
    Easy apply
  • Call Center
    Call Center
    26 days ago
    €18500–€19700 yearly
    Full-time
    L'Eixample, Barcelona

    Buscamos incorporar a nuestro equipo de Contact Center interno a un/a Customer Service con experiencia en ventas, que se destaque por su vocación de servicio, habilidades de comunicación y orientación a resultados. Formarás parte de una prestigiosa clínica, siendo el primer punto de contacto con nuestros pacientes, brindando atención cálida, resolutiva y eficiente, además de contribuir al crecimiento de la clínica a través de campañas de ventas y fidelización. Responsabilidades principales: • Gestionar la agenda de visitas médicas, asegurando la correcta coordinación entre pacientes y profesionales a través de teléfono, WhatsApp e Instagram., • Atender y resolver consultas, dudas y requerimientos de pacientes a través de teléfono, WhatsApp e Instagram, garantizando una experiencia positiva en cada interacción., • Brindar información clara y precisa sobre servicios, procedimientos y promociones vigentes., • Realizar campañas puntuales de venta cruzada, upselling y captación de nuevos pacientes, orientadas a incrementar la satisfacción y fidelidad de los usuarios., • Registrar y actualizar en el sistema la información correspondiente a cada interacción con pacientes., • Asegurar el cumplimiento de protocolos de atención, calidad y tiempos de respuesta establecidos por la clínica., • Contribuir a generar un ambiente de confianza y cercanía con cada paciente, alineado con la excelencia y prestigio de la clínica. Requisitos: • Experiencia mínima de 1-2 años en atención al cliente, preferentemente en el sector salud, bienestar o servicios premium., • Experiencia comprobada en ventas, upselling o campañas de captación., • Excelentes habilidades de comunicación oral y escrita., • Manejo de herramientas digitales y redes sociales (WhatsApp Business, Instagram, CRM, sistemas de agendamiento)., • Actitud proactiva, empática y orientada a resultados., • Capacidad para trabajar en equipo y bajo objetivos. Valoramos adicionalmente: • Experiencia previa en contact centers del sector salud o servicios afines., • No requerido

    Easy apply
  • Botones - Soho House Barcelona
    Botones - Soho House Barcelona
    29 days ago
    Full-time
    Barri Gotic, Barcelona

    Soho House & Co. – Barcelona The place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant. The Role… As a Bellman at Soho House, your role is to deliver excellent service to create memorable experiences for our members and guests. Your main focus is to deliver a magical first impression, welcoming members and guests with warmth to deliver that ‘home away from home’ feeling. As a team we work to go the extra mile, keeping things simple and showing collaboration, kindness and passion in everything we do Main duties… • Ensuring every member is welcomed by their name and every guest is welcomed with open arms and in a hospitable manner; the Soho House way is warm and friendly., • Give recommendations to the guest, help with reservations., • Support with reservations, rooming tour, luggage., • Building and maintaining positive relationships with members and guests, ensuring you are always approachable and helpful., • Creating a fun and positive atmosphere whilst maintaining professionalism., • Supporting, directing and problem solving in real time to ensure any member or guest related concerns or complaints are resolved straight away., • Showcasing brand knowledge across all our Houses, amenities, pricing, events etc., • Managing guest lists and bookings across the House., • Following all company policies and procedures in relation to code of conduct, health & safety, security and confidentiality. What We are looking for... A successful Bellman for Soho House will ideally have up to 1 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. ● Passion for hospitality ● Strong attention to details ● Excellent customer service ● Fluent in English and Spanish ● Organised and reliable ● Ability to handle feedback to achieve member satisfaction ● Ability to multitask and work in a fast-paced environment ● Ability to understand and follow written and verbal instructions Benefits... Team meal whilst on shift prepared by our chefs Soho Friends Membership 50% Team discount on Food & Drink, 7 days a week Team Room Rates; Any Bedroom, Any House, $100 a night Birthday Day Off Discount on Cowshed products and Soho Home (up to 20%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.

    Easy apply
  • Peluquero/a
    Peluquero/a
    1 month ago
    Full-time
    Eixample, Barcelona

    Job Title: Hairdresser with Coloring and Cutting Experience Location: Michael Stark Atelier, Barcelona Job Type: Part-time or Full-time We’re seeking a skilled hairdresser to join our team, specializing in coloring, cutting, and ideally, hair extensions. This role is perfect for someone looking to build their own column in a growing salon, with a flexible schedule and the opportunity to work with an international clientele. Key Responsibilities: • Perform haircuts, color treatments, and styling services., • Provide consultations to clients about haircare and style choices., • Ideally, apply and maintain hair extensions., • Maintain a clean and professional workstation., • Adapt to a flexible working schedule, including evenings or weekends as needed. Requirements: • Previous experience in a hair salon, with a focus on coloring and cutting., • Experience with hair extensions is highly desirable., • Ability to speak both English and Spanish; Catalan is a plus., • Excellent communication and customer service skills., • Willingness to build a client base and grow within the salon. Título del trabajo: Peluquero/a con Experiencia en Coloración y Corte Ubicación: Michael Stark Atelier, Barcelona Tipo de trabajo: Media jornada o jornada completa Estamos buscando un/a peluquero/a cualificado/a para unirse a nuestro equipo, especializado/a en coloración, corte y, preferiblemente, extensiones de cabello. Este puesto es ideal para alguien que desee construir su propia columna en un salón en crecimiento, con un horario flexible y la oportunidad de trabajar con una clientela internacional. Principales responsabilidades: • Realizar cortes de cabello, tratamientos de color y servicios de peinado., • Asesorar a los clientes sobre el cuidado del cabello y opciones de estilo., • Idealmente, aplicar y mantener extensiones de cabello., • Mantener un área de trabajo limpia y profesional., • Adaptarse a un horario flexible, incluyendo tardes o fines de semana, según sea necesario. Requisitos: • Experiencia previa en un salón de peluquería, con un enfoque en coloración y corte., • La experiencia con extensiones de cabello es muy deseable., • Capacidad para hablar tanto inglés como español; el catalán es un plus., • Excelentes habilidades de comunicación y atención al cliente., • Disposición para construir una base de clientes y crecer dentro del salón.

    Immediate start!
    Easy apply