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When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same. Key job responsibilities Promote a culture of safety and wellbeing Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts Support and lead a team and handle administrative work alongside building and supporting a strong team culture Analyse performance and suggest process improvements to optimise work and improve customer service Collaborate with other managers to standardise shift processes A day in the life You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. • Are enrolled in or have completed a Undergraduate degree, • Experience in English-language communication skills, both written and verbal, • Speak, write, and read fluently in Spanish, • Experience performing data analysis in manufacturing, production, distribution, logistics environments, retail, or grocery in a management role, • Experience of communicating with a wide range of stakeholders, including your peers and leadership Experience in a logistical working environment Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities • Create, oversee, and drive a culture of safety and wellbeing, • Analyse and implement changes to keep quality and productivity at a consistently high level, • Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility, • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence, • Work collaboratively with management-level colleagues to standardise shift practices A day in the life You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. • Bachelor's degree or above, • Experience in people management, • Experience using data to influence business decisions, • Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner, • Speak, write, and read fluently in English, and have the ability to take direction in English, • Experience in development in the last 3 years, or experience managing teams, • Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma, • Experience in warehouse operations and logistics or equivalent, • Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment, • Master's degree Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same. Key job responsibilities Promote a culture of safety and wellbeing Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts Support and lead a team and handle administrative work alongside building and supporting a strong team culture Analyse performance and suggest process improvements to optimise work and improve customer service Collaborate with other managers to standardise shift processes A day in the life You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. About the team Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably. • Bachelor's degree, or experience in employee and performance management, • Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner, • Experience using data analysis to drive business decisions, • Experience in English-language communication skills, both written and verbal, • Speak, write, and read fluently in Spanish, • Experience in managing teams, • Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma, • Experience within a distribution center, logistics, or manufacturing environment, • Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

We're looking for an Area Manager to join our Central Operations team supporting Same Day delivery across EU markets. You'll lead a team of Shift Managers and Schedulers, driving performance through data-driven decision-making while building scalable processes and systems that balance hands-on execution with strategic thinking. In this role, you'll monitor real-time operations across the EU network, facilitate network-wide DBRs, and dive deep into delivery performance trends to identify gaps and implement corrective actions. You'll operate in highly ambiguous, fast-moving environments where no two days are the same—coordinating with site operators to respond to demand fluctuations, partnering with cross-functional teams including Capacity Planning and DSP partners to evaluate technical improvements, and proactively leading process improvement initiatives that optimize cost, customer experience, and delivery partner satisfaction. We seek leaders who embody our bias for action, can think big, thrive in ambiguity, make decisions under pressure, and take ownership of outcomes while working backwards from customer needs to scale solutions across multiple markets. You'll gain experience leading a large and diverse team at a global business, learning the complexity of operations while building the future of retail and maintaining our promise of ultra-fast delivery to customers. Your ability to think big, solve complex logistics challenges in real-time, and use data, judgment, and ownership to protect customer promise and delivery speed will be critical to success in this role. Key job responsibilities As an Area Manager in Central Operations supporting Same Day, you will lead a team of Shift Managers and Schedulers to drive performance across the EU AMZL network. You will be responsible for building processes, systems, and mechanisms while driving execution and efficiency through data-driven decision-making and analytical problem-solving. You will be accountable for cost, customer experience, and delivery partner experience, both in daily execution and long-term step-function improvements. • Lead and develop a team of Shift Managers and Schedulers across the EU AMZL Same Day network, providing coaching, mentorship, and building leadership bench strength while managing daily operations and ensuring all critical tasks are executed on time., • Monitor real-time Same Day operations across the EU network, coordinating with site operators to respond to demand fluctuations, operational issues, and exceptions while maintaining service quality and business continuity., • Drive performance through data-driven analysis, conducting deep dives on delivery trends, OTR performance, capacity utilization, and key metrics to identify gaps and implement corrective actions during network-wide DBRs., • Build scalable processes and systems to achieve performance targets, often developing scrappy solutions to overcome technical limitations while creating standard work that enables remote support of complex operations., • Proactively identify and lead process improvement initiatives through quantitative analysis, focusing on cost optimization, customer experience, and delivery partner satisfaction to deliver step-function improvements., • Partner with cross-functional teams including Capacity Planning, Speed, S&OP and DSP partners to evaluate technical improvements, resolve operational challenges, and ensure alignment on capacity planning and forecasting., • Maintain accurate performance reporting and analysis, tracking daily and weekly metrics to support data-driven decision-making and facilitate information flow across departments., • Contribute to long-term strategic planning for Amazon's delivery network objectives, continuously evaluating opportunities to maximize network capacity, quality, and cost efficiency across EU markets., • Execute best practices that balance daily operational needs with long-term scalability while maintaining safety standards and meeting customer demands., • Create and manage recognition and communication programs to drive team engagement and foster positive employee relations. A day in the life As an operations lead, you'll balance strategic leadership with hands-on execution across our delivery network. Your day involves facilitating network-wide DBRs, analyzing real-time performance dashboards for OFD volumes and capacity metrics, and diving deep into delivery trends with OTR area leaders. You'll seamlessly shift between leading business reviews, managing daily team operations, handling individual escalations like abortive routes or intraweek capacity adjustments, and collaborating with cross-functional teams and DSP partners to evaluate technical improvements. Throughout, you'll continuously monitor key performance metrics, drive process improvement initiatives to maximize network capacity and cost efficiency, and contribute to long-term strategic planning—all while maintaining safety standards and ensuring we meet customer demands across EU markets. • A bachelor degree., • Relevant experience in people management., • Relevant experience communicating with a wide range of stakeholders, including peers and leadership., • Relevant experience in using data to influence business decisions., • Advanced proficiency in verbal and written English and local language., • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment., • Background in real-time operational environments., • Previous experience within transportation or logistics., • Experience working with Lean, Six Sigma, and Kaizen techniques., • Working experience with programming and coding languages (SQL or Python)., • Experience working in another logistics environment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

This is a fixed-term contract position. Central Operations (CO) refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning, labor planning and last mile on-road delivery experience. This is a chance to support a rapidly evolving part of AMZL, taking the lead in developing a best-in-class operation to make effective, real-time decisions to maximize customer and driver experience through effective route planning. As an Area Manager, you will lead a team to drive performance and ensure standard processes are followed for all the daily tasks. You will be responsible for building processes, systems, and mechanisms to schedule tens of thousands of packages across multiple Delivery Stations daily. You will drive execution and efficiency through data-driven decision-making and analytical problem-solving. You will be accountable for cost, customer experience, and delivery partner experience, both in daily execution and long-term step-function improvements. Additional responsibilities include coaching and mentoring the team, nurturing positive employee relations and building leadership bench strength within the organization. Responsibilities: • Managing daily operations of the team, ensuring all the required tasks are executed on time, adhering to the standard practices., • Monitor and report on daily and weekly performances. Deep dive on trends, identify the gaps in performance metrics and take corrective actions., • Execute best practices that improve customer, cost, and delivery partner outcomes· Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes., • Create and drive scalable standard work that enables remote support of a complex business area, • Proactively identify and lead process improvement initiatives though quantitative analysis and data-driven decision making, • Create, manage, support recognition and communication programs for scheduling team, • The designated shift pattern for this role is on Sundays and Thursdays, from 12:00 to 20:00 CET., • Experience comfort with ambiguity, • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, • Has knowledge and experience in direct-to-customer fulfillment operations as well as excellent technical, problem-solving, and communication skills, • Experience defining projects, collecting requirements, designing process solutions, • Qualifications in Engineering, Operations, or related fields, • Excellent written and verbal communication skills in English; ability to communicate effectively and build partnership relationships with both agency management representatives and their delivery providers, • Experience with performance metrics and process improvement with demonstrable problem solving skills and analytical skills, • Ability to change and adapt as our business grows and you must adapt to changes in management, • Excellent customer service skills and interpersonal skills, • Direct management experience for employees and their performance, • Experience with strong project management skills and the ability to thrive in a fast-paced environment, • Experience in English-language communication skills, both written and verbal, • Experience with SQL and data visualization tools such as Tableau, • Experience working in a fast paced, quickly changing or international environment, • Bachelor's or Master's degree in Engineering, Operations, or a related field., • Management experience in a manufacturing, production or distribution environment., • Experience leading process improvements through Lean process, Kaizen, and Six Sigma. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The goal of Amazon Logistics is to build a world class last mile delivery operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible. As a EU CO Night Shift Area Manager, you will lead a team of Managers and Logistics Associates to drive performance on day to day operations and projects for EU CO. Your role will be to focus on key KPIs in terms of forecast accuracy and process adherance/improvement playing a key role in deliverables to both our Delivery Station and Delivery Service Partner Management team. This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences. We’re looking for creative leaders with a passion for innovation, knack for problem solving, and dedication to creating world-class customer experiences. You will be be accountable for daily, weekly and monthly KPIs and metrics. You will be responsible for driving program scoping, roll out and compliance/monitoring and stakeholder experience. In addition, you will be instrumental in developing best practices and standard work for the network. You will play a proactive role in written and verbal communication with various departments, as you maintain Amazon’s exceptionally high levels of service, both for our customers and suppliers, facilitating the flow of information between different stakeholders and resolving any potential issues that impact business continuity. We need you to step back at strategic intervals to take in the bigger picture and to be comfortable conducting research into process improvement initiatives and taking real-time decisions. You will also maintain and report up to date and accurate statistics, management reports and analysis. Key job responsibilities Managing daily operations of the team, ensuring all the required tasks are executed on time, adhering to the standard practices. Monitor and report on daily and weekly performances. Deep dive on trends, identify the gaps in performance metrics and take corrective actions. Execute best practices that improve customer, cost, and delivery partner outcomes· Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes. Create and drive scalable standard work that enables remote support of a complex business area. Proactively identify and lead process improvement initiatives though quantitative analysis and data-driven decision making. Create, manage, support recognition and communication programs for scheduling team. A day in the life As Area Managers, you will lead the Night Shift team in Central Operations, overseeing Sorting and Flow Management tasks. You will ensure that teams of Shift Managers and Schedulers deploy the latest forecast updates, container plan optimization, and risk mitigations for the entire EU network on a daily basis. You must guarantee execution excellence, accurate reporting, and continuous process improvements in operations. About the team Central Operations (CO) refers to a new approach within Amazon Logistics (AMZL) to define a scalable solution to run the increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes forecasting, route planning, demand scheduling and last mile delivery. We are looking for a Operations Manager with a track record of operational excellence to drive scalability, ensuring strong processes and culture are developed. This person will be able to lead a team that operates in areas of the business with a high degree of ambiguity that require a great deal of thought leadership. The role will provide opportunities to think big, develop original ideas, and partner with AMZL Planning, Transportation, Last Mile Tech, Operations and business expansion teams to develop a strategic approach to scale Central Operations. • A degree, • Relevant experience in people management, • Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership, • Relevant experience in using data or anecdotal evidence to influence business decisions, • Advanced proficiency in verbal and written English and local language, • Experience working with Lean, Six Sigma and Kaizen techniques, • Experience working in another logistics environment, • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

1. Job Purpose Software Operations department is part of the TD Synnex Regional Innovation Business Services (RiBS) based in Barcelona. You will manage the procurement activities for software vendors and stakeholder relationships, and also you will be part of a multi-cultural and dynamic group that is driving a digital transformation of our service. Our aim is to improve the day to day activities to be able to increase our partners' satisfaction. 1. Accountabilities: You will be responsible for... ü Purchase order management • Process purchase orders (create, modify, control and follow up) according to SLA's and vendor specifics., • Understand, apply and be aligned with the vendor's business licensing programs., • Monitor license confirmations and ensure deliveries on time., • Follow up of invoicing and solve price discrepancies. ü Internal customer and vendor's account management • Daily regular management information to internal and external stakeholders as required, with responsibility for data integrity., • Direct accountability for key metrics of specific vendor set., • Identify, monitor and solve incidents. ü Order quality analysis • Provide analysis of order quality per vendor and country on a monthly basis., • Strive for improvements, e-commerce tools efficiency and drive changes for the assigned accounts. ü Coordination with other areas/departments • Coordinate with local teams and other RiBS departments to ensure a proper process performance and customer satisfaction., • To own and manage through to completion any ad-hoc projects as defined by the Software Operations Manager. 1. Knowledge Skills and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Technical skills: ü Experience with SAP and BW ü Experienced MS Office user (mainly MS Excel) ü Proficient English speaker (and optionally other languages German, French, Italian) ü Strong purchasing management and controlling skills with ability to understand and resolve problems Soft skills: ü Strong communication skills and customer-oriented ü Analytical, organized, with ability to plan and juggle multiple priorities and maintain focus ü Ability to work under pressure ü Proactive and self-motivated ü Effective team work with internal customers and stakeholders in problem solving ü Adaptation to a changing environment ü Flexibility on working hours (Q-end, bank holidays etc.) At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What's In It For You? • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle., • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses., • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program., • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities., • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program., • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

Why Choose TD SYNNEX: As a Fortune 500 global corporation, operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch technology solutions, empowering businesses and individuals to navigate the digital world safely and efficiently. Position Overview: We are looking for a proactive and business-oriented Data Domain Expert to join our Global Product Data Management team. In this role, you will act as the owner and subject matter expert for a specific business data domain (Sales, Procurement, or Finance), ensuring data quality, governance, and continuous improvement across our European organization. You will work closely with business stakeholders, data owners, operational teams, and technical teams to define data standards, drive data-related initiatives, and ensure that critical business data supports effective decision-making and business operations. This role is ideal for someone who combines strong analytical capabilities with excellent stakeholder management skills and enjoys taking ownership of complex data processes. Key responsibilities: • Act as the owner of a specific business data domain and serve as the primary point of contact for domain-related data initiatives., • Define, maintain, and continuously improve data governance standards, processes, and business rules., • Ensure data quality by monitoring accuracy, completeness, consistency, and usability of business-critical data., • Collaborate with Data Quality, Data Maintenance, Pricing, Operations, and Business Units to resolve data issues and drive improvements., • Translate business requirements into data solutions and support the implementation of data strategies across functions., • Identify process improvement opportunities and drive initiatives that enhance data efficiency, reliability, and scalability., • Build strong relationships with stakeholders across departments and manage discussions around data ownership, priorities, and governance standards., • Support cross-functional projects involving master data management, data harmonization, and business transformation initiatives., • Provide guidance and expertise to business users regarding data standards, policies, and best practices. What we are looking for: • 3-5+ years of experience in Data Management, Master Data, Business Operations, Data Governance, Business Analysis, Procurement, Finance, or a related field., • Experience working with business data and understanding how data impacts operational and commercial processes., • Strong analytical and problem-solving skills with the ability to identify root causes and drive solutions., • Demonstrated experience improving processes and implementing structured ways of working., • Ability to work independently, take ownership, and manage priorities in a dynamic environment., • Strong communication and stakeholder management skills, including the ability to challenge and influence business partners when required., • Experience working with databases, data analysis tools, data visualization platforms, or data governance frameworks., • Professional proficiency in English is mandatory., • Spanish is considered a plus but is not required., • Experience supporting Sales Operations, Commercial Operations, CRM, or Customer Data processes., • Understanding of sales data structures and commercial business requirements. What we offer: Hybrid Work Model - Combine the flexibility of remote work with the benefits of in-person collaboration (2 days in the office, 3 days from home). ️ Life Insurance - Comprehensive coverage through Generali, providing additional peace of mind and protection. Private Health Insurance - Cigna health insurance fully funded by the company for employees. Flexible Benefits Program - Access to meal vouchers, public transportation, childcare, and training benefits to optimize your compensation package. Free Tax Advisory Service - Support from TaxDown for tax returns, fiscal guidance, and legal-related administrative processes. Continuous Learning - Unlimited access to LinkedIn Learning to support your professional development and career growth. Wellbeing Program (Leap Program) - Personalized coaching support focused on professional development, personal wellbeing, and mental health. Financial Benefits - Preferential conditions through our partnership with Bankinter, including mortgage and payroll-related advantages. Wellhub (Gympass) - Access to a wide network of gyms, fitness centers, and wellness activities with plans starting from €14/month. Exclusive Discounts - Access to multiple platforms offering discounts on a wide range of products and services. Great Place to Work® Certified - Proudly certified every year since 2023, reflecting our commitment to creating a positive, inclusive, and engaging work environment. Career Development Opportunities - We value continuous learning and provide clear progression paths within a global organization. "At TD SYNNEX, we embrace diversity and promote equal opportunities. As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent, and abilities, by offering reasonable adjustments throughout the recruitment process and in the workplace where required." At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What's In It For You? • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle., • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses., • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program., • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities., • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program., • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

Why Choose TD SYNNEX: TD SYNNEX is a Fortune 100 company with over $58 billion in revenue (NYSE: SNX), recognized as one of the world's leading technology distributors and solutions aggregators. With a diverse team of 24,000 employees operating across more than 100 countries, we support over 150,000 customers in maximizing the value of their technology investments, driving business results, and unlocking growth opportunities. TD SYNNEX is a certified Great Place to Work, celebrated for our dynamic culture and comprehensive benefits. Our diverse workforce is our greatest strength, fostering success and inclusivity. About the role: We're looking for a dynamic and results-driven EMEA Adobe Technical Presales Specialist to join our team. In this role, you will be working as part of the EMEA Center of Excellence for Data, AI and Applications supporting the Adobe sales teams, gaining accreditation and subject matter expert expertise (predominantly for one vendor), working internally/externally with the partner base and sales organisation on defining less complex solutions and projects for partners. Key Responsibilities: • Collaborate with the sales team to design and configure vendor solutions, including defining a Bill of Materials to meet customer requirements., • Provide outstanding quality of service and meet predefined customer service level agreements (SLAs)., • Communicate product and technology information to educate internal and external audiences., • Address product/solution inquiries from internal/external sales, vendors, and resellers., • Maintain peer-level technical contacts within assigned vendors., • Achieve the required level of technical knowledge in product or technology groups and obtain any necessary vendor-related accreditations., • Support the Business Solution Centre (BSC) to enhance sales activity and improve partner utilization rates., • Deliver technical support for presales, including proofs of concept, demonstrations, and technical webinars for key stakeholders such as local and EU BDMs. Key Skills and Experience: • 2 years minimum experience in working in a similar role with Adobe products., • Fluent in French and English, • Existing knowledge of Adobe product and technology portfolio is mandatory for this seniority of role., • Effective oral and written communication skills., • Strong attention to detail, priority management and planning skills., • IT industry knowledge - Channel, Vendors, Competition and End User is desirable but not mandatory depending on seniority of role. What We Offer: • We provide competitive compensation with annual salary reviews., • We value continuous learning and provide a clear progression plan., • Remote or Hybrid work (2 days at the office per week), • We provide comprehensive benefits including, paid leave, retirement plans, and more., • Certified Workplace Excellence: Work in a certified Great Place to Work where we take work-life balance seriously. #LI-MM1 #LI-HYBRID At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What's In It For You? • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle., • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses., • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program., • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities., • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program., • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Air Freight Operations Specialist manages air freight shipments, coordinates with airlines and internal teams, ensures documentation accuracy, and monitors the shipment process to guarantee efficient and timely delivery. Essential Job Functions: Prepare documentation and carry out import/export operations (customs instructions, bookings with airlines, organizing collections with carriers, etc.). Track shipments as necessary to ensure proper movement and delivery. Handle client billing and validate supplier invoices. Communicate with clients regarding shipment management (e.g., tracking, routing and clearance, and rate quotations). Communicate and coordinate with other company branches and agents to ensure customer satisfaction and excellent service. Perform other duties as assigned. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: Position may require extended periods of sitting, computer use, standing and walking. Some light lifting may be required in some instances. Other Skills and Abilities: Knowledge of the air import/export sector is a plus. Interpersonal skills required to communicate effectively (verbally) with clients and internal staff. Ability to work in a dynamic environment. Professional attitude; hardworking individual with quick learning ability and excellent memory for situations, events, and figures. Strong computer skills at user level. High level of English. Education and Experience: High school diploma or GED required. Minimum 3 years of related experience. Minimum 2 years industry experience preferred. Fluent in English and Spanish required. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Recruitment Agency Policy At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and Crane Worldwide Logistics will not be liable for any associated placement fees. We appreciate your cooperation in respecting this policy.

SVibe is redefining sexual wellness — built for the body, crafted for those ready to go Beyond the Basics. We’re hiring a Supply Chain & Demand Planner to act as the strategic engine behind our forecasting, and production lifecycle and to oversee the entire supply chain, including warehousing, transportation, and inventory management, and to ensure goods are delivered safely, on time, and cost-effectively. You will be the bridge between our sales forecasts, external manufacturing partners, and fulfillment hubs, ensuring that whether it’s a discrete B2C parcel or a massive B2B shipment, you are the guardian of our physical brand experience, ensuring the service is flawless. What You’ll Do Demand Forecasting: Develop data-driven and forecasting systems to calculate accurately what to order, when, and how much, based on current stock, lead times, and sales velocity. Production Planning & Execution: Align production plans with customer needs, factory flows, and capacity constraints. Ensure stable, feasible schedules by coordinating closely with manufacturing partners. Inventory & Cost Management: Own inventory performance (valuation, turns, obsolescence) aligned with financial goals. Drive cost efficiency and control the department budget. End-to-End Factory Coordination: Act as the main link between SVibe and the factory; oversee production schedules, conduct quality reviews at the source, and manage all inbound shipments to the warehouse or direct to clients. Manage external partners: Act as the primary lead for our externalized warehouse; coordinate and oversee daily priorities, monitor performance, and ensure they meet SVibe’s high standards. Command Logistics & Shipping : Negotiate with couriers and freight carriers; optimize routes and troubleshoot international or local delivery hurdles. Lead Quality & Compliance: Define QC protocols for incoming and outgoing goods; manage the external partner’s execution of these checks to ensure brand integrity. Coordinate B2B & B2C Flow: Manage the different tempos of bulk wholesale shipments and high-speed e-commerce fulfillment through external providers. Track Operational ROI: Monitor KPIs (shipping accuracy, cost-per-order, carrier SLAs). What You Bring 3–5 years of experience in Supply Chain Planning, Demand Planning, or Inventory Management—ideally within fast-growing E-commerce, D2C, or consumer goods brands. Strong analytical skills: You love data and advanced spreadsheet modeling. You don't just look at inventory numbers; you automatically calculate days-of-supply, safety stock, and reorder points. Autonomy: You are a self-starter who can manage complex physical operations The ability to troubleshoot carrier delays, customs hurdles, or stock discrepancies Knowledge of QC protocols and safety regulations; you prioritize product integrity and workplace organization. Comfortable with sexual wellness category. Data-Driven Mindset: Expert level in Excel; experience with A3 Fluent English; Spanish/European languages are a strong plus. What we offer: Full time - indefinite employment contract Flexible schedule. Impact: This is a unique opportunity to impact an early-stage project of an award-winning brand. Hybrid working model.

The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities. QUALIFICATIONS Minimum hiring, language and physical requirements to perform the job. Hiring Requirements: Minimum one-year experience in a customer contact position within the hotel field or related industry. Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required. Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively. Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions. Ability to operate basic office equipment, including telephones, computers and copy machines. Completion of high school or basic education equivalency preferred. Must be willing to work onboard for 5-6 months. Language Requirements: Required to speak English clearly and distinctly. Aptitude to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Ability to speak additional languages such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish is essential.

EBRO SUV is looking for an enthusiastic and self-employed Warranty Specialist for Spain to join the After-Sales team of the legendary EBRO brand. As the Warranty Specialist, you will be responsible to efficiently manage and process warranty claims, ensuring accuracy and adherence to company policies. This role involves investigating claims, evaluating costs, and maintaining detailed records while addressing and resolving customer inquiries. The Specialist is expected to coordinate effectively with various departments, ensure compliance with regulatory requirements, and continuously improve warranty processes. Additionally, the Specialist will be responsible for training dealership and internal staff on warranty procedures, analyzing data to identify trends, and implementing improvements to enhance efficiency and customer satisfaction. You will work collaboratively with the entire EBRO team in Barcelona. Key Responsibilities: Review and process warranty claims in accordance to EBRO policy and procedures. Ensure quality standards and customer satisfaction goals are being met or exceeded. through the daily management and support. Liaise with client personnel at all levels. Ensure approved diagnostic routines are followed and proper documentation is presented. Process repair claims that require review for payment to dealer and from HQ. Understanding the Claiming Process. Validate claims coding for proper causal part, labour operations codes and parts. Warranty system development. Utilize and develop Excel worksheets and templates to increase efficiency. Current topics or helpful information for team knowledge KPIs creation & follow Up Auditing process & Implementation and Follow Up. Required Skills, Qualifications and Experience: Excellent oral and written communication skill. Excellent problem-solving skills. Being able to work under pressure and deliver results to agreed timelines. Minimum 2+ years of experience in automotive warranty related field. Knowledge of Microsoft Office package (Experience with MS Excel formulas and macros as well as creating reports) Customer and Problem Solving Oriented. High level of technical competences. High level of behavioural competences such as well organized, reliable and motivated, autonomous and proactive. Experience in a customer service environment a plus. Language Skill: Business fluent in Spanish & English (Chinese is a plus). We are the most disruptive project in the Automotive Industry currently in Spain, relaunching an iconic brand in the market. We are looking for talented people who want to create a positive impact by joining a dynamic team.

For a temporary 12 month contract we are looking for an experienced professional fluent in French, Spanish, and English who enjoys providing excellent service, a highly proactive individual to represent our values in front of our customers. As a Supply Chain Customer Experience Agent you will be the primary contact to provide supply chain support for our EUR- Taste division and meet customer expectations. Our Customer Experience team also Interacts on a regular basis with Account managers, logistics, planning and other internal stakeholders as required . Your key responsibilities Oversee customer orders, including order entry, order status, document creation, order release, shipment tracking, and document management Regularly update customers and internal stakeholders on order status and any issues Handle customer inquiries, process returns, and claims to resolve customer issues promptly Identify potential obstacles in the fulfilment process, and work with any stakeholders to take corrective action. Use root-cause analysis to understand key drivers of order failure in support of continuous improvement Understanding customer expectations and translating the voice of the customer for internal stakeholders Produce and maintain reports presenting and analyzing key performance indicators. Support the preparation and review of scorecards and participate in client meetings Develop and present recommended improvements to the Customer Experience Manager. Monitor systems and processes to identify opportunities for continuous improvement You bring 2 - 3 years’ experience in customer service and/or order management SAP SD, Office (Excel and Power Point) previous experience is required. Knowledge of other CRM systems will be highly valued Experience in export documentation, incoterms highly valued Good communication skills and excellent capabilities to resolve issues Capable of networking within our large organization spread out through different sites worldwide Capability to analyse customer data and KPI's Initiative to identify process improvements French, Spanish, and English is mandatory

Thanks to our growth, we are looking for a Client Relations Agent to join the amazing Dils Lucas Fox team in Barcelona Dils is an international real estate group operating across Italy, the Netherlands, Portugal, Spain and France, driving sector transformation through innovation and digitalisation. With more than 700 professionals and offices in Milan (headquarters), Amsterdam, Lisbon, Barcelona, Paris and several other European cities, the group supports corporates, investors and private clients across the Office, Retail, Logistics, Hospitality, Living and Residential sectors. Building on more than 50 years of heritage in Italy, Dils rebranded in 2021 and has since expanded into the Netherlands (2023), Portugal (2024), Spain (2025) and France (2026), identifying Germany, Poland and the UK as its next strategic growth markets. The group’s integrated model is underpinned by an in-house Transformation Team dedicated to technology, innovation and research, alongside a structured social responsibility approach focused on creating long-term value in the communities where it operates. In Spain, Dils operates under the brand Dils Lucas Fox for the Residential & Living sector, reflecting its deep local expertise in luxury real estate. For other sectors such as Hospitality, Offices, Retail, Logistics, and Capital Markets, the company continues to operate as Dils, fully leveraging the strength and capabilities of the international Dils network. This dual-brand approach allows teams to combine specialized local knowledge in Residential & Living with the global reach and resources of Dils across multiple sectors. Backed by scale, capital, and a long-term vision, Dils Lucas Fox is entering a phase of accelerated growth, expanding its teams and offering exposure to multiple markets and sectors across Europe. Join Dils Lucas Fox to shape the future of luxury Living & Residential in Spain! This is your chance to join a dynamic, digital-first team with limitless growth potential. Become a key player in our growth. Join us as we shape the future of luxury real estate! Your Role Respond to inbound inquiries from national and international clients through phone, email, and digital channels. Prequalify leads by understanding their property needs and preferences. Reactivate client accounts, identifying opportunities to reconnect and provide tailored property recommendations. Collaborate closely with our sales agents to ensure smooth handoffs and a seamless client experience. Maintain accurate records of client interactions in our CRM system. Stay updated on our property portfolio and market trends to effectively guide clients. What We’re Looking For Customer Service Experience: Previous experience in inbound sales, customer service, or client relations is a plus. Language Skills: Fluency in Spanish and English is essential; additional languages, like French or others, are highly valued. Communication Skills: Exceptional written and verbal communication, with a friendly and professional demeanor. Sales Mindset: A proactive, goal-oriented attitude with a desire to excel in a sales-driven environment. Adaptability: Thrives in a fast-paced, dynamic setting. Team Spirit: Collaborative and eager to contribute to the success of the team. What We Offer Job Security: Full-time permanent contract (40 hours/week). Competitive Compensation: Fixed salary with a performance-based bonus structure. Time Off: 23 vacation days per year plus 2 additional personal days. Personal Development: Weekly language classes during working hours (fully covered). Perks: Access to a benefits platform with discounts on gyms, travel, fashion, and more. Training: Comprehensive onboarding and ongoing development programs. Work Environment: Join a modern, international team that values collaboration and excellence. Be part of one of Spain’s leading luxury real estate agencies, where your career growth is supported, and your success is celebrated. If you’re ready to take your sales skills to the next level and thrive in a fast-growing, international environment, we’d love to hear from you! Apply Today and start your journey with Lucas Fox by Dils At Lucas Fox, A Dils Company, we celebrate DIVERSITY in all its forms and are committed to fostering an inclusive, equitable, and welcoming workplace. We value the unique perspectives that people bring through their different backgrounds, cultures, genders, ages, abilities, and experiences — because we believe that diversity drives creativity, innovation, and excellence. We encourage applications from all qualified individuals, regardless of gender, sexual orientation, age, nationality, ethnic origin, religion, or disability.

Location & Work Model: On-site in Barcelona (the vibrant Poblenou hub) Project Highlight: Global Airgun E-Commerce Scaling Salary: €22,000 - €28,000 annual gross What is the Project? Imagine being the ultimate technical go-to person for a rapidly growing, international e-commerce collective that dominates the world of premium, high-performance PCP airguns and elite outdoor gear. We aren't talking about basic mass-market items here. We deal with high-value, beautifully engineered mechanical equipment for ultra-passionate collectors, competitive shooters, and global hobbyists who know their gear down to the millimeter. If your idea of support is copy-pasting generic answers from a basic manual, you’ll definitely want to skip this one! But if you get a thrill out of untangling technical puzzles, talking precision mechanics, and understanding how intricate components fit together, this project is gold. You will be the crucial link in a highly technical, international direct-to-consumer ecosystem. Our clients expect smart, human, and deeply knowledgeable communication. By offering top-tier mechanical and product guidance, you help turn complex product setups and high-stakes global shipping into smooth, flawless victories for enthusiasts worldwide. The Role & Its Responsibilities We need a structured, mechanically minded problem-solver to own the product support journey across our entire multi-brand portfolio. Your day-to-day will be highly interactive, and you'll have clear targets to hit: Master the Technical Helpdesk (Objective: Absolute Query Resolution): Run our HubSpot email and ticketing platform like a pro. You’ll decode complex product compatibility, guide buyers through technical schematics, and navigate post-sale warranty or mechanical troubleshooting steps with zero hiccups. Proactive Community & Order Alignment (Objective: Reputation & Retention): Don't just wait for questions. Reach out to high-value buyers beforehand to clarify complex technical orders, track high-priority mechanical cases, and manage feedback loops on platforms like Trustpilot to protect our premium reputation. Shape Our Future Voice Channel (Objective: Omnichannel Launch): Help us blueprint and deploy our upcoming inbound phone service. You’ll contribute directly to creating workflows, technical communication templates, and best practices for live call handling. Bridge the Gap with the Workshop (Objective: Frictionless In-House Workflows): Team up daily with our mechanical Workshop gurus (the ones handling hands-on repairs and custom tuning specs) and the Logistics crew to get accurate, highly technical answers back to clients fast. What You Should Bring The Mechanical Thinker & Product Champion The Must-Haves: The Tech & Mechanical Factor: You don't need a formal engineering degree, but a natural comfort with learning, discussing, and troubleshooting technical products, mechanics, air pressure systems, or intricate gear is absolutely crucial. The Experience: A solid track record in product support, technical customer care, or client-facing problem-solving (bonus points if it's within a fast-moving e-commerce playground). The Languages: Excellent, fluent command of English (both written and spoken) is essential—you'll be talking to a global community of experts every single day. The Mindset: Highly organized, proactive, and intensely detail-oriented. You appreciate precision just as much as our customers do. The Toolkit: True comfort navigating digital platforms like HubSpot, Shopify, or similar e-commerce CRM setups. The Nice-to-Haves: A personal hobby or background in mechanical engineering, product design, product restoration, or the specialized airguns and shooting world. Fluency in French, German, Spanish, Portuguese, or Italian. Prior experience handling luxury, premium, or high-ticket collector items. Previous exposure to international shipping logistics or inbound phone support channels. What's In It For You? The Challenge: Stepping into a highly specialized, technical ecosystem where you'll help scale a digital-first support framework into a flawless, omnichannel powerhouse. The Salary: €22,000 - €28,000 annual gross. The Target: Transforming everyday customer support into a premium, expert-level advisory experience that builds lifelong brand loyalty among global precision gear enthusiasts. The Vibes: Fun, international, and hyper-focused on results. You'll be working on-site in a modern, light-filled office in Barcelona’s Poblenou neighborhood, surrounded by a team representing over a dozen nationalities who take their work seriously but never forget to laugh. About the Company Our client is a highly respected, multi-brand international e-commerce group and premier distributor specializing in the elite, high-performance outdoor hobby and custom airgun industry. Founded by passionate experts who understand precision engineering, the company actively collaborates with the world's leading manufacturers to design, optimize, and distribute premium products globally. Operating from active hubs across Europe and South America, they combine world-class athletic expertise with sophisticated digital retail. They believe that elite, high-end products require equally exceptional, human-centered technical care—and they are building a dynamic, multicultural team in Barcelona to make that vision a reality.

We’re Hiring: Customer Service Representative - Fluent in English and French At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Representatives to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Representative, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You will Support BISSELL and PM Connect with their products and services. ✅ Your Mission Customer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently. Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers. Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media). Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions. Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. What We’re Looking For Fluency in English and French. A passion for helping customers and a customer centric approach. Ability to deal with sensitive calls with empathy and understanding. Strong administrative skills with a keen eye for details. A strong professional and proactive approach to problem solving. What We Offer Start Date: ASAP. Contract: Substitution Contract (1 Month of Probation). Full-Time: 39 hours per week. Working Hours: Monday to Friday from 9AM to 6PM (1 Short Day per Week). Salary: €18,711.01 gross per year. Performance Bonus: Up to €1,000 per year Working Model: Hybrid - 6 days per month in the office. Training: Monday to Friday from 9AM to 6PM. Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

We’re Hiring: Customer Service Agent - French Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll be representing one of our clients dedicated to healthy feet. ✅ Your Mission Customer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently. Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers. Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media). Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions. Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. What We’re Looking For Fluency in both French and English. A passion for helping customers and a customer centric approach. Ability to deal with sensitive calls with empathy and understanding. Strong administrative skills with a keen eye for details. A strong professional and proactive approach to problem solving. What We Offer Start Date: ASAP. Contract: Substitution Contract (1 Month of Probation). Full-Time: 39 hours per week. Working Hours: Monday to Thursday from 9AM to 6PM and Fridays 10AM to 6PM. Salary: €18,711.01 gross per year. Working Model: Hybrid - 6 days per month in the office. Training: Monday to Friday from 9AM to 6PM. Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

Job Description 1. Establishing an Overseas Customer Service Training System • Responsible for establishing the training system for the company's outsourced agency's European 800 Call Center, balancing domestic management standards with overseas localization. Independently develop specialized courses on vehicle models, brand highlights, and scenario-based services, taking into account the company's new car launch schedule and European user needs., • Responsible for the full-cycle training planning of outsourced agency personnel, including teaching methods, empowerment, and training outcome acceptance, continuously improving the team's service professionalism., • Build and iterate the overseas customer service FAQ knowledge base and standardized response script system from the customer's perspective. 1. Overseas Customer Service QC Quality Inspection and Compliance Control • Establish European call center quality inspection standards and SLA compliance system, implement weekly/bi-weekly routine quality inspections, and standardize agent service processes, response scripts, and timeliness standards through audio recording spot checks and case verification to ensure business compliance., • Strictly control service quality, ensuring a team quality inspection pass rate of ≥95%, and output rectification and review plans for problems, forming a closed-loop mechanism of "training-quality inspection-rectification-iteration". 1. Overseas On-Site Management & Cultural Collaboration • Oversee on-site operations, coordinate cross-cultural team collaboration, and facilitate internal and external communication., • Regularly generate training, quality inspection, and service quality review reports to support the continuous optimization and iteration of the overseas customer service system. Job Requirements 1. 5 years or more of experience in call center training, quality inspection, and operation management. Priority will be given to those with backgrounds in the automotive industry, friendly business partners, or experience in Party B’s automotive service projects, and with practical experience in building training, quality inspection systems, and language knowledge bases from scratch., 2. Fluent in English and capable of business communication, Spanish/Hungarian language skills are preferred., 3. Familiar with the overseas working model of Chinese enterprises and good at communication. Based in Barcelona, Spain. But there's a possibility of switching bases to Hungary in March 2027, or possibly continuing in Spain. Arrangements will be made according to specific business needs.

We’re Hiring: Customer Service Representative - Fluent in English At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Representatives to join our International Team in Barcelona. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Representative, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You will Support BISSELL their products and services. ✅ Your Mission Customer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently. Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers. Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media). Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions. Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. What We’re Looking For High fluency in English. A passion for helping customers and a customer centric approach. Ability to deal with sensitive calls with empathy and understanding. Strong administrative skills with a keen eye for details. A strong professional and proactive approach to problem solving. What We Offer Start Date: ASAP. Contract: Fixed-Term 6 Months (1 Month of Probation). Part-Time: 16 hours per week. Working Hours: Monday and Saturday 10:00 to 19:00. Salary: €7,676.31 gross per year. Performance Bonus: Up to €1000 pro-rate per year Working Model: Hybrid Training: Monday to Friday from 9AM to 6PM (1 Week Full-Time). Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design JOB DESCRIPTION We are hiring a Client Advisor full time and part time to join for our Emporio Armani corner in El Corte Inglés of Barcelona. Your role as an ambassador for our brand is to ensure that all of our clients enjoy their entire shopping experience. YOUR MAIN FUNCTIONS Excellent attention to all customers ensuring that they are properly advised on collections. Fulfil individual and store objectives. Build strong customer relationships. Collecting customer CRM details for customer portfolio and follow up with them. Maintain store standards and guidelines regarding behavior, stock and product. Stay updated on our collections, fashion trends and being a fan of our brand. PROFILE At least +3 years of experience in fashion sales - MANDATORY EXPERIENCE IN FASHION Good presence and communication skills. Passionate about Fashion. Vocation for customer service and commitment in retail and luxury sector. High level of English and Spanish (others are a plus).

Restaurant Manager, California, United States Telefèric Barcelona Restaurant Group Telefèric Barcelona is an authentic Spanish restaurant group in the United States, providing a vibrant and immersive dining experience inspired by Spain’s rich culinary and cultural traditions. We are seeking an experienced, highly motivated, and results-driven Restaurant Manager to lead our restaurant operations in the United States. This role is ideal for a hospitality professional with strong leadership skills, a passion for exceptional guest experiences, and proven experience managing high-volume restaurant operations. As Restaurant Manager, you will oversee all front-of-house operations, support business performance, and ensure the highest standards of service, team development, and operational excellence. Key Responsibilities Lead and manage all daily restaurant operations, ensuring exceptional guest satisfaction and efficient service execution. Supervise, develop, and motivate the front-of-house management team and hourly staff, fostering a culture of excellence, teamwork, and accountability. Maintain a welcoming and positive atmosphere for guests, proactively addressing concerns and resolving service issues with professionalism. Ensure consistent execution of company service standards, operational procedures, and brand values. Oversee staffing, scheduling, labor management, and team performance to maximize productivity and profitability. Recruit, train, coach, and develop employees, creating clear growth opportunities within the organization. Monitor financial performance, including sales, labor costs, food and beverage costs, and overall restaurant profitability. Manage inventory, purchasing, and vendor relationships to ensure operational efficiency and cost control. Ensure compliance with all health, safety, sanitation, and company policies, maintaining the highest standards at all times. Analyze operational results and implement action plans to improve guest satisfaction, employee engagement, and business performance. Collaborate with senior leadership on restaurant events, promotions, marketing initiatives, and business development opportunities. Lead by example during service periods, maintaining visibility on the floor and supporting the team in a fast-paced environment. Requirements Proven experience as a Restaurant Manager or Assistant General Manager in a fast-paced, high-volume restaurant environment. Strong leadership and people management skills, with the ability to build, develop, and retain high-performing teams. Exceptional customer service mindset and commitment to creating memorable guest experiences. Strong business acumen with experience managing restaurant financials, labor, and operational performance. Excellent communication, organizational, and problem-solving skills. Ability to work effectively under pressure and adapt to changing business needs. Experience with restaurant management systems, POS platforms, inventory control, and scheduling software. Availability to work flexible hours, including evenings, weekends, and holidays. Previous experience in a Spanish or Mediterranean restaurant is a plus. English proficiency required; Spanish is highly valued. Restaurant Manager Compensation From $80,000 to $90,000 annually, based on experience Bonus quarterly Medical insurance Relocation support Transfer to the United States Visa sponsorship and support Valid Spanish passport required (mandatory for international transfer and visa process) Working at Telefèric Barcelona in the United States is unlike anything else you've experienced before! If you are interested in learning more about this exciting opportunity and starting the selection process, please apply with your updated CV and we will reach out to you very soon. THANK YOU! ¡MUCHAS GRACIAS!

Being a key member of the shipboard management team, the Guest Services Manager possesses a dynamic outgoing demeanor with a passion for delivering an industry leading guest vacation experience while personifying The ROYAL WAY (Friendly, Passionate, and Committed). The Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Guest Services Manager is the ship's driving advocate for delivering outstanding service to our guests that goes above and beyond their expectations. Hiring Requirements: Minimum two years’ front of house managerial/operational experience in a cruise line (shipboard) The ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy. Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenging issues. Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment. Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation. Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs. Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office. Demonstrates a working knowledge to operate all office equipment. Completion of high school, basic or vocational education equivalency preferred. Working knowledge of US cash handling procedures and foreign exchange required. Required to speak English clearly and distinctly. Aptitude to read and write English to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Ability to speak additional languages such as Spanish, French, German, Italian or Portuguese preferred but not essential. Physical Requirements: While performing the duties of this job, the shipboard employee is regularly required to stand, walk, use hands to touch, handle, or feel, reach with hands and arms, talk or hear, and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All shipboard employees must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats and ability to lift and/or move up to 50 pounds.

PayXpert is a pioneer in omnichannel payments and a subsidiary of the Société Générale group. We serve a diverse array of local and international brands both online and in-store, spanning various sectors. At the heart of our vision is the creation of a payment ecosystem that fosters an inclusive commerce experience for all. We have developed services that focus on revenue optimisation, performance enhancement, fraud prevention, and seamless payment orchestration. Our expertise extends to cross-border payments and alternative payment methods such as Alipay+ and WeChat Pay. Furthermore, our solutions are designed with accessibility in mind, offering features that cater to the visually impaired, ensuring everyone can engage in the modern commerce landscape. The Technical Customer Support Manager is responsible for leading and developing a multi-level customer support function within a fast-paced, technology-driven environment. The role ensures effective handling of customer incidents, supports reliable system performance, and contributes to a consistent and high-quality service experience across the customer lifecycle. Combining operational leadership with strong technical understanding, the position requires the ability to engage in technical troubleshooting when needed, interpret integration behaviour, and support teams in resolving complex issues. Working closely with cross-functional stakeholders, the role plays a key part in strengthening processes, improving service delivery, and building scalable support capabilities aligned with business growth. Key Responsibilities Lead and develop a multi-level customer support function, ensuring effective collaboration across frontline and technical support teams Oversee the resolution of customer incidents, ensuring issues are handled efficiently, prioritised appropriately, and escalated when required Act as a senior point of escalation for complex or high-impact technical cases, supporting teams in diagnosis and resolution Maintain the ability to engage directly in technical troubleshooting when needed, including analysing integrations, reviewing logs and interpreting API behaviour Ensure a high standard of support during merchant onboarding and post-go-live phases, contributing to a smooth and reliable customer experience Monitor operational performance through defined KPIs, identifying trends, risks and opportunities for improvement Work closely with Engineering, Product and other internal teams to ensure alignment between technical capabilities and customer needs Drive continuous improvement across processes, tools and workflows, enhancing efficiency and service quality Support the development of internal knowledge, documentation and best practices to strengthen overall team capability Contribute to building a scalable, structured and high-performing support organisation in a fast-paced environment Requirements Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience) 6–8+ years of experience in technical support, integrations, or fintech environments 3–5+ years of experience managing customer support or technical teams Strong ability to read, understand and work with code (PHP and JavaScript required), including analysing and validating integration-related issues independently Experience working with support tools, CRMs or ticketing systems Experience in high-growth or international environments is a strong plus Fluent English required (French is a plus) Strong hands-on understanding of: Payment gateways and acquiring Payment lifecycle (authorisation, authentication, capture, settlement, refunds) APIs and integration patterns Proven experience in: Incident management and escalation handling Root cause analysis in technical environments Cross-functional collaboration Our Culture & Ways of Working Our culture is built around people, ownership and continuous progress. We strive to create an environment where individuals feel trusted, supported and challenged to grow, with regular feedback and meaningful follow-up. We value collaboration over hierarchy. Ideas can come from anywhere, and every voice matters; we expect our teams to contribute, challenge and shape the way we work. We are strongly product-oriented, with a hands-on mindset and a genuine openness to new ideas. Innovation is not limited to specific teams; it is a shared responsibility. We believe in continuous improvement over perfection. Each quarter, we actively look for ways to optimise our processes, enhance our solutions and raise the bar as an organisation. At PayXpert, we want you to grow, feel valued and enjoy your work experience. Here’s what we bring to the table: Compensation & Stability Competitive salary package with a permanent contract Flexible working hours and a wellbeing-focused intensive summer schedule. Work Environment & Flexibility Hybrid working model International, diverse and collaborative teams across Spain, France & the UK Regular engagement events to build strong connections Growth & Career Development Real ownership and visible impact on key HR initiatives Continuous learning opportunities tailored to your development plan Free language courses (Spanish, French, English) to support your global career Involvement in exciting and innovative fintech projects Recognition & Rewards Employee referral bonus program Apply now and let’s build the future of payments together. We believe in equal employment opportunity, a culture built around gender-balanced development opportunities for our professionals, a flexible and healthy working environment, and general equality in the workplace. The personal data collected is intended for PAYXPERT and used to process your application with a view to possibly offering you an employment contract. It is intended for use by the departments responsible for recruitment. This information will be kept for a maximum of 2 years if your application is not successful. In accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of personal data, you have the right to access, rectify, delete, portability and limit the Processing of Data concerning you. You may also, for legitimate reasons, object to the Processing of your Data. You may exercise your rights by contacting our DPO at the following address gdpr@payxpert.com or at the following postal address Av. Diagonal 440, 08037 BARCELONA,SPAIN. For more information on the Processing of your Personal Data by PAYXPERT, please consult our privacy policy available on our website at the following address: https://www.payxpert.com/privacy-policy/ .

Who We Are At Peli, we engineer products that stand up to the world’s toughest conditions—because the people who rely on us do too. For nearly 50 years, we’ve been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits. With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it’s transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Peli products are Built to Protect to Equip for the Mission. At Peli, your work has a real-world impact. You’ll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn’t an option. If you’re ready to build something that makes a difference, be part of a team that protects what matters most. What You'll Do : Set the vision and priorities for the Customer Service function, aligning regional teams with global standards, business goals and service excellence. Lead, coach and develop a high-performing Customer Service team, building the structure, skills and culture needed to support future growth. Oversee day-to-day service delivery, resource planning, workload priorities and performance metrics to ensure customers receive efficient, consistent support. Partner closely with Sales, Supply Chain, Operations, Finance and global leadership to solve service issues, improve processes and support business transformation. Champion continuous improvement, system enhancements and best-practice ways of working across order management, escalations, complaints and customer service processes. What We’re Looking For : A proven Customer Service, Sales Support or customer-facing operations leader, ideally with 5+ years of management experience in a multinational, matrix environment. A strategic thinker who can turn business priorities into clear plans, measurable goals and practical execution. Strong people leadership skills, with the ability to coach teams, build capability and create a collaborative, accountable, customer-focused culture. Confident stakeholder management and communication skills, with the ability to influence across functions, regions and leadership levels. Comfort using KPIs, process governance and continuous improvement to raise service performance and operational efficiency. Fluent English and strong digital confidence, ideally including SAP/SD, Salesforce and Microsoft Office; another European language is a plus. What’s In It For You : Join a company that truly values its employees! We offer a relaxed and casual work environment, a strong commitment to giving back to communities, and a focus on employee satisfaction. With regular opportunities to share feedback with leadership and structured performance evaluations, we ensure that your voice is heard and your growth is supported. Global Mental Wellness Program 22 Days of Paid Vacation, plus Additional Leave Days, in addition to Public Holidays Company-Sponsored Sick Leave Pension Plan Reimbursement for Fitness Activities Contribution to Barcelona Bicing Scheme Weekly Delivery of Fresh Fruit Quarterly Employee Celebration Days Peer to Peer Recognition Program Service Recognition Program Amazing employee discount program on Peli Products, Peli branded apparel and gear Employee referral program – get paid to work with your trusted network. Established reputable brand offering premium products – you’ll be proud to represent Peli! And more…

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design. JOB DESCRIPTION We are hiring a Sales Associate 40h for our Armani Exchange Store La Roca Village Barcelona . Your role as an ambassador for our brand is to ensure that all of our clients enjoy their entire shopping experience. YOUR MAIN FUNCTIONS Excellent attention to all customers ensuring that they are properly advised on collections. Fulfil individual and store objectives. Build strong customer relationships. Collecting customer CRM details for customer portfolio and follow up with them. Maintain store standards and guidelines regarding behavior, stock and product. Stay updated on our collections, fashion trends and being a fan of our brand. PROFILE At least 2 years of experience in fashion sales. Good presence and communication skills. Passionate about Fashion. Vocation for customer service. Proficient in English and Spanish (other languages is a plus). Residence in Barcelona

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role The Physical Presence team brings Revolut beyond the app and into the real world. They design and scale our footprint, creating seamless, high-impact experiences where customers live and travel. By blending high-tech with in-person interactions, team members oversee innovative touchpoints that make Revolut feel just as powerful offline as it does online. We're looking for a driven and experienced Store Manager to lead our retail team and oversee operations of our first store in Barcelona. You'll oversee the delivery of an exceptional customer experience, while ensuring operational excellence. Up to shape what's next in finance? Let's get in touch. What you'll be doing Leading, managing, and developing the store team to achieve targets and service excellence Overseeing day-to-day store operations, ensuring efficiency, consistency, and high standards Driving commercial performance through KPI monitoring, analysis, and action planning Owning the store’s profit and loss, delivering against targets, and maintaining positive financial performance Planning and executing in-store events, promotions, and customer activations Handling customer complaints and resolving issues in a timely and professional manner Managing stock levels, merchandising standards, and store presentation Recruiting, training, and scheduling team members in line with business needs Preparing reports and presenting performance updates to executive-level stakeholders Ensuring compliance with company policies, procedures, and health and safety standards What you'll need Experience in a retail management or senior supervisory role Solid leadership skills with experience managing and developing teams Excellent communication skills, including experience reporting to senior leadership Impressive analytical skills to interpret data and drive performance improvements Commercial awareness and a proven track record of delivering sales results The ability to handle customer complaints with professionalism and confidence Outstanding organisational and problem-solving abilities Flexibility to work retail hours, including weekends To be based in Barcelona Fluency in English and Catalan Nice to have Experience in fast-paced retail environments, such as fashion, lifestyle, or premium brands Familiarity with organising and delivering in-store events or activations. Visual merchandising skills and an understanding of customer journey optimisation Experience working with performance dashboards or retail analytics tools Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. • Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. • Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

Overview: We are looking for a customer-focused professional to join an international organization and provide operational, administrative and customer support. The successful candidate will play a key role in ensuring excellent service levels, efficient order processing and effective coordination between customers and internal teams. Key Responsibilities: Handle customer inquiries via phone, email and other communication channels, ensuring a professional and timely response. Provide product, service and basic technical information while maintaining a high level of customer satisfaction. Process and manage customer orders accurately within internal systems and follow up on order status, stock availability and deliveries. Coordinate the resolution of customer issues by collaborating with internal departments and ensuring effective communication throughout the process. Manage returns, warranty claims and related documentation in accordance with established procedures. Create and maintain customer accounts and records, ensuring the accuracy and completeness of all information. Perform administrative tasks and maintain documentation to support daily business operations. Support inventory and logistics-related activities to ensure service continuity and product availability. Assist with invoice, payment and credit note inquiries, escalating and resolving issues when appropriate. Collaborate with cross-functional teams including sales, finance, operations and logistics to ensure an excellent customer experience. Ensure compliance with internal procedures, quality standards and company policies. Identify opportunities for process improvement and contribute to operational efficiency. Qualifications & Experience: Italian speaker with strong command of English and Spanish, both written and spoken, enabling effective communication in an international environment. 2 years of experience in customer service, support operations, or similar client-facing roles. A genuine customer-first mindset, with a consistent focus on delivering high-quality service and positive experiences. Strong interpersonal and communication skills, with the ability to interact effectively across different teams and with external stakeholders. A proactive and collaborative approach, combined with strong analytical thinking and problem-solving capabilities. Previous experience working with business systems such as ERP or CRM platforms is required. Solid command of Microsoft Office tools for daily operational tasks and reporting. Secondary education or equivalent academic background. Basic understanding of financial or accounting principles will be considered an advantage. Additional European languages will be considered a strong plus. Our offer: Join a dynamic international company where you can make an impact and continue developing your career. We provide an attractive rewards package, including: Permanent contract Competitive salary and annual bonus Private health, life, and dental insurance Hybrid working arrangement Pension or savings plan contribution Childcare/dependent care support Wellbeing programs and work-life balance initiatives

For our international client we are looking for an Inventory Leader - Value Chain Management (m/f/d). Duration: 24 months (possibility of extension) Location: Spain (Alicante or Barcelona) or Poland (Warsaw) Workload: 100% Hybrid role Purpose of the role Ensure inventory, DRP, replenishment, material master data and daily operational processes are followed, and act as the subject matter expert for global standards. Lead cross-functional daily management and escalations to protect service, production continuity, cash flow and inventory health. Drive Materials Management improvement programs using SAP, data warehouse insights, analytics, Lean and Six Sigma continuous improvement methods. Drive Launch Material Readiness at the DCs Support Ad-Hoc Information Requests Responsibilities Ensure global inventory management processes are followed and act as the SME for SAP-enabled inventory, DRP, replenishment and material master data standards. Facilitate daily Supply Chain Operations management meetings, including preparation of inventory and shortage inputs, documentation of decisions, action tracking and escalation follow-up. Manage shortage escalations by assessing root cause, potential shortage impact, customer/service risk and production risk, then coordinating mitigation actions with Planning, Manufacturing, Procurement, Customer Service, Quality, Finance and regional Materials Managers. Coordinate raw material and production allocation decisions when demand/supply constraints require prioritization across plants, markets, customers or product families. Review, challenge and approve scrapping requests for obsolete, surplus or non-conforming inventory in line with finance, quality and inventory governance requirements. Work closely with Regional Materials Managers to develop and execute annual inventory plans that support service, business cash flow and risk objectives. Manage and continuously improve global Materials Management dashboards and ad hoc reporting, including DC inventory coverage, potential shortage impact, inventory risks/opportunities and monthly supply chain variance analysis. Use SAP, data warehouse and other reporting tools to support demand netting, multi-plant DRP, replenishment decisions, scenario analysis and root-cause analysis. Build and lead communities of practice and indirectly influence cross-functional stakeholders without formal authority to sustain global inventory standards and drive adoption. Requirements Education Bachelor’s degree in supply chain management, Business Administration, Finance, Engineering or relevant field. Training in inventory management, supply chain planning, Lean/Six Sigma problem solving or equivalent practical experience. Master’s degree or APICS CPIM/CSCP certification (nice to have). Lean Six Sigma Green Belt / Black Belt; additional data analytics or project management training (nice to have). Work experience Minimum 5 years’ experience in a global or regional supply chain, materials management, inventory management or planning role. SAP experience in inventory, planning or replenishment processes. Understanding of multi-plant DRP networks and manufacturing environments (GC, DC, OC) for demand netting and replenishment. Hands-on experience with inventory management, shortage escalation, raw material/production allocation and replenishment execution. Data warehouse experience and ability to use reporting data to support business decisions. Solid understanding of Material Master Data and it’s impact on operations Lean and Six Sigma continuous improvement experience. Experience with PFEP deployment, Kanban and pull-based replenishment (nice to have). Experience with global standards deployment, training and cross-regional process governance (nice to have). Personal competencies Strong analytical skills and ability to think strategically across the end-to-end value chain. Structured problem-solving mindset with strong attention to detail. Ability to prioritize under pressure and make fact-based recommendations during shortage or allocation situations. Strong ownership, follow-through and results orientation. Scenario planning and risk/opportunity management capabilities (nice to have). Social competencies Indirect leadership and influencing skills. Skills and experience with leading without authority across functions and regions. Excellent communication, facilitation and stakeholder management skills. Experience with training, presentations and deployment of global standards. Internal networking skills and community-building capabilities. Conflict management and negotiation skills in high-priority supply situations (nice to have). Leadership competencies Functional leadership experience in cross-functional projects, communities of practice or daily management routines. Ability to align stakeholders, clarify decisions and follow up actions across planning, manufacturing, procurement, finance, quality, customer service and regional teams. Direct people leadership experience (nice to have). Professional competencies Inventory Management, Inventory Entitlement and replenishment expertise. SAP, Data Warehouse and reporting experience; knowledge of BW, SAP or IRIS as reporting tools. Understanding of multi-plant DRP, demand netting, manufacturing constraints and replenishment logic. Material Master Data Management and planning parameter governance. Advanced analytical skills and ability to translate data into actionable inventory decisions. Proficient with Microsoft Excel, including advanced pivot tables and macros. Lean and Six Sigma continuous improvement methods. Power BI, SQL, Looker or equivalent analytics/reporting tool experience (nice to have). Knowledge of SAP S/4HANA or advanced planning tools (nice to have). Languages English: Excellent German (nice to have) IT skills MS Office, advanced Excel, SAP R/3 or equivalent SAP ERP, SAP BW / Business Warehouse or other data warehouse/reporting environment. Power BI, IRIS, SQL/Looker or other visualization and analytical tools (nice to have). Further requirements Ability to travel internationally as required and work across time zones with global and regional stakeholders. APICS CPIM/CSCP certified and/or Lean Six Sigma certified (nice to have).

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air, and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. More information: www.cma-cgm.com For our office in Barcelona, we are looking for a: Customer Service Professional (f/m/d) in Spain and reporting to the Customer Care Supervisor. THE ROLE AND MISSION: Coordinate internally and/or respond to customer queries related to shipment Monitor shipment according to customer status and track and trace upon delivery Maintain daily, weekly and monthly reports/dashboards to stakeholders Participate to the promotion of relevant products or services when talking to customers Contact customers and manage/ coordinate system modifications when needed Give guidelines and support booking or VIP/Special desk teams on all topics (process, dispute, customer profiles, etc.) if applicable SKILLS: Customer knowledge Knowledge of the legal and/ or regulatory frame Knowledge of commercial policy and offers Customer service/ user support Hygiene, safety and environment rules Booking Commercial relation Customer invoicing English & Portuguese Software / IT Applications OUR VALUES: CMA CGM Group is proud to define itself as a family business built on strong human values. Excellence Exemplarity Imagination Boldness CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees. Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement. Join us and discover a world of opportunities.

Thanks to its complete global service network, COSCO SHIPPING has become a top international brand. The upstream- and downstream links along the industry chain, such as shipping, terminals, logistics, shipping finance, ship repair and shipbuilding, have formed a sound industrial structure. The Corporation has invested in 56 terminals, including 49 container terminals, all over the world. About the Role Our subsidiary COSCO SHIPPING Lines (Spain) S.A. seeking an Import Customer Service Specialist (m/f/d) to manage delivery orders, documentation, and customer communication for import operations. Main Responsibilities Provide arrival information and delivery updates to customers. Respond to customer calls and emails promptly and professionally. Offer transport service options and quotations (Truck or TECO + Truck). Verify all documentation is correct (BL release, consignee authorization, etc.). Create and manage delivery orders accurately. Check payments and confirm deliveries. Notify customers of any delays or delivery issues. Send Proof of Delivery (POD) and ensure proper follow-up. Requirements & Background University degree or higher education qualification. Minimum 1 year of experience in the maritime or logistics sector . High level of English and proficiency in Microsoft Office tools. Strong communication, coordination, and teamwork skills. Empathy, efficiency, and problem-solving ability. Commitment to continuous improvement and customer satisfaction. Basic training in environmental protection is a plus. If you meet these qualifications and are ready to embark on a rewarding career journey with COSCO SHIPPING Lines (Spain), we invite you to apply today.

At Grupo Alliance , we are currently looking for an experienced Internal Sales Specialist on behalf of one of our international industrial clients. If you are a commercially minded professional who enjoys customer interaction, coordination, analysis, and operational excellence, this could be the perfect opportunity for you . As a n Internal Sales Speciali st, you will play a key role in supporting commercial operations, ensuring excellent customer service, and coordinating closely with Sales, Production, Supply Chain, Finance, and other internal department s. Roles & Responsabiliti es: Manage full customer service processes accurately and efficiently (order processing, invoic ing,risk management, forecasting, account receivables, etc.Update and maintain customer pricing conditions and commercial dataManage customer records and information within internal sys temsSupport rappel management and commercial agreements follo w-upCoordinate product supply and order availability with internal departments (Product ion,Logistics, Purchasing, Finance, and Sustainability a rea)Collaborate closely with External Sales and Cross-Functional T eamsProvide commercial and administrative support to custo mersEnsure smooth communication between customers, production, logistics, and finance t eamsMonitor delivery timelines, customer requirements, and service le velsPrepare reports, sales documentation, and commercial follow-up informa tionSupport continuous improvement of internal sales processes and customer ser vice Competen cies: Minimum 5 years of experience in Internal Sales, Sales Administration, Customer Service, or similar commercial support rolesStrong commercial mindset combined with excellent administrative capabi litiesExperience working in industrial or transformation/manufacturing environments is highly valuedAdvanced SAP knowledge or similar is man datoryGood command of Microsoft Office tools, especially ExcelFluent English and French re quiredCatalan is a stron g plusStrong communication and coordination skillsExperience interacting with customers and cross-functional teamsAbility to work in a fast-paced and dynamic envir onmentDetail-oriented with strong organizational skills Skills: Order processing and sales admini strationCustomer account ma nagementSAP ERP ma nagementPricing and commercial data mai ntenanceRebate/rappel ma nagementSupply coordination and f ollow-upReporting and docum entationInternal stakeholder coor dinationCustomer commu nicationTime and priority ma nagement What We Offer: Opportunity to join an international and growing industri al companyDynamic commercial environment with cross-functiona l exposureHigh level of interaction with customers and inte rnal teamsProfessional development opp ortunitiesCollaborative and people-orient ed cultureA collaborative culture focused on safety, sustainability, and operational excellenceStable position within a strategic bus iness areaCompetitive compensation and benefi ts package Ready to make an impact? If you are passionate about customer service, commercial operations, and teamwork, and you want to grow within a dynamic industrial environment, we would love to meet you. Get in touch: Should you need further information, please contact us via selección01@gru poalliance.com

WHO WE ARE Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions - including acquisition, retention, customer service, technical support, and collection - all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce. MISSION OF THE ROLE We are seeking an experienced Floor Manager with a native/bilingual level in English and French to join our team in Konecta Barcelona! RESPONSIBILITIES Team Management: Supervise and motivate a large team, fostering a positive and productive workplace culture. Service Quality: Ensure performance targets are consistently met while maintaining excellent service quality. Provide continuous performance updates to clients. Performance Monitoring: Analyze key performance indicators (KPIs) and monitor team results, applying innovative strategies to drive continuous improvement. Training & Development: Support the professional growth of team members through ongoing coaching and development. Workflow & Request Management: Ensure optimal distribution of tasks and client requests, guaranteeing seamless daily operations. Cross-Functional Communication: Maintain regular communication with other team leaders and upper management to ensure alignment on objectives, and deliver clear, consistent direction to all team members. Problem-Solving: Act as a go-to person and reference for the entire team when challenges arise. Compliance with Processes & Internal Rules: Ensure consistent adherence to company policies and procedures. Client Liaison: Maintain direct contact with the client. Organize and lead progress and goal-setting meetings, provide continuous feedback, and write detailed reports. Offer innovative, high-quality solutions to meet client needs. REQUIREMENTS Proven experience in team management within a customer service environment. Excellent verbal and written communication skills in French and English. Ability to multitask and solve problems quickly and effectively. Natural leadership with the ability to motivate and inspire a team. Strong command of office tools and management software. WE OFFER A permanent contract A fix salary + incentives. A multicultural and positive environment A modern and pleasant workplace in an exceptional building with sea views Discount on company health insurance Training opportunities throughout the year, as we aim to support our talents in their professional development. We are a company committed to equal opportunities for women and men, and we firmly promote equity across all our positions.

Bilingual Customer Experience Advisor - €28,000-€30,000 + benefits - Barcelona office based Our client, a high end luxury textile company is opening an office in Barcelona and is looking for an experienced customer service representative with C2 level Spanish and fluent C1 English. If you speak Catalan also, this could be a distinct advantage. Reporting to the Export Sales manager, this is an exciting new opening for dynamic, B2B customer focused candidates, thriving on providing optimum levels of in client services for this well established and successful international organisation based in the UK. Areas of key responsibilities to be covered: Customer Support & Communication Query Management & Resolution Order & Process Handling Collaboration & Team Support Customer Feedback & Improvement The successful candidate will have the following attributes: Approachable, friendly, and customer-focused Empathetic, with the ability to understand and respond to customer needs Positive and resilient, with the ability to remain calm under pressure A team player who supports colleagues and collaborates effectively Takes ownership and responsibility for resolving customer queries Proactive and detail-oriented, with a flexible, can-do attitude Adaptable and open to change, with a willingness to learn Skills & Experience Fluent in Spanish and English IT literate, with the ability to quickly learn new systems and processes 2-3 years proven experience within a B2B customer services environment Excellent planning and organisational skills, with the ability to prioritise and meet deadlines Previous customer service experience and an interest in design is desirable The role is to start by September 1st and full training, including travel to the UK will be provided. The role is office based Monday to Friday in the Barcelona area. This is a small office where onsite presence is essential to answer the phones etc. For a more detailed job spec, please apply asap! Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

MISSION To coordinate Customer Service activities while ensuring effective back-office and front-office support as required, meeting deadlines and maintaining communication with customers when necessary. Additionally, to oversee improvement projects related to Customer Service workflows, in collaboration with other departments within the company. RESULT AREAS / MAIN ACTIVITIES Ensures coordination of Customer Service activities, by guaranteeing adequate back-office and front-office activities, overseeing deadlines and ensuring a contact with the Customer where needed. Contributes to improvement activities related Customer Service work flows and projects, representing Customer Service Area and its related needs. Ensures administrative activities related to Sales and prepares the necessary documentation for internal and external audits. REQUIREMENTS Bachelor’s Degree. Minimum 3 years' experience in similar roles. Experience with SAP. English.

Join Impress – Europe’s Leading Health-Tech Innovator! We believe everyone deserves a smile they’ll love . As the largest Ortho clinic chain in Europe, we combine cutting-edge tech with expert care, revolutionizing invisible orthodontics since 2019. With 140+ clinics across 9 countries and rapid growth, we’re improving lives worldwide. The Impress team is passionate about teeth, digitalization, and customer service. We are looking for a Doctor Trainer to accompany and support our doctors in their daily needs across all our clinics. What we offer: High-end, high-performance technical equipment: . Modern, fully renovated dental centers. Ongoing training. Support from a general practitioner for procedures not related to orthodontics. Professional supervision team dedicated to patients, alongside clinical appointments and available 7 days a week via the treatment tracking app. International network of colleagues (EU & USA). Energetic clinical team that listens to each other. Career path and growth opportunities. Special discounts on aligner treatments for you and your family. In this role, you will: Approve treatment plans cases, review eligibility, approve refinements. Be the first level of support for the doctors and auxiliaries. Create the team and the process for smooth support for the front doctors. Be the liaison between the clinics and the HQ in Barcelona. Create training and processes. Train teams on processes and training techniques. Daily monitor quality reports and NPS and ensure good performance. Create improvement action plans and implement them. Daily monitor utilization and efficiency of time of the clinic teams. Organize daily quality checks. Create and implement procedures on quality monitoring of hygienist, auxiliaries, doctors in the use of tools and compliance with processes. Solve escalated patient requests and personally work with problem patients via meeting in the clinic, call, video conference or emails. Engage in marketing and interviews, receipt of influencers, and photoshoots. This may involve videos for social media. Combine work in the office and in the clinic when clinic requires orthodontic knowledge support. The work may involve travelling and need to work on weekends. Your hard work and drive to succeed will deliver nothing less than impressive results. What you need to be successful: Graduate in dentistry or orthodontics, registered with the Dental Association. Solid clinical experience, ideally with aligners and digital technologies. Experience in supervising or coordinating a medical team. Proficiency in digital tools and patient tracking software. Ability to supervise and validate treatment plans and manage complex cases. Natural leadership, organizational skills, and excellent communication skills. Focus on patient excellence and continuous improvement. Fluent Spanish , professional English . Willingness to travel frequently to all of our clinics at an international level.

⚡¿Do you dare to lead the digital transformation to create a more sustainable world?? Schneider Electric We are your Energy Technology Partner. We electrify, automate, and digitalize every industry, business, and home, driving efficiency and sustainability for all. At Schneider Electric, our values – IMPAC T (Inclusion, Mastery, Purpose, Action, Curiosity, Teamw ork) – are the foundation of everything we do. Becoming an Impact Maker means turning sustainability ambitions into actions at the intersection of automation, electrification, and digitization. Are you ready to lead the digital transformation to create a more sustainable world? If you are up to challenge your creativity and make an impact, we are excited to welcome you! Mission As a Supply Chain Services Manager, you will lead and optimize end-to-end Supply Chain and Logistics operations supporting the Services business. You will drive operational excellence across supplier management, transportation, warehousing, inventory optimization, service fulfilment and customer satisfaction. The role is responsible for building a high-performance team, ensuring efficient execution, reducing lead times, improving working capital, and delivering measurable business value through continuous improvement initiatives. ⚡ Key Responsibilities • Lead service supply chain operations across suppliers, logistics partners and internal stakeholders. • Define and execute supply chain strategies aligned with business objectives. • Manage supplier performance through KPIs and governance. • Ensure inventory accuracy and stock optimization. • Drive logistics cost reduction initiatives. • Lead S&OP activities. • Mitigate risks and ensure continuity. • Collaborate across Sales, Services, GSC, Procurement and Finance. • Develop talent and foster an inclusive culture. • Champion digitalization and automation. Main Stakeholders IG Suppliers Services Operational and Sales Teams Global Supply Chain Representatives Customers Local and Global Support Functions Qualifications & Experience • 5+ years Supply Chain experience. • People management experience. • Fluent English. • Supplier management expertise. • ERP/SAP knowledge. • Lean and Continuous Improvement background. Soft Skills Leadership, stakeholder management, strategic thinking, communication, negotiation, resilience, accountability, customer centricity, collaboration, innovation, coaching and change management. KPIs OTIF, inventory turns, supplier performance, customer satisfaction, logistics cost optimization, productivity and employee engagement & development. What We Offer Opportunity to be part of a global leader in sustainability and energy management A purpose-driven culture focused on Impact, Inclusion, and Empowerment Exposure to cutting-edge Data Center technologies and large-scale projects Continuous learning and career development opportunities Let us learn about you! Apply today to help us shape the future of sustainable and digital Data Centers .

Join Impress – Europe’s Leading Health-Tech Innovator! We believe everyone deserves a smile they’ll love . As the largest Ortho clinic chain in Europe, we combine cutting-edge tech with expert care, revolutionizing invisible orthodontics since 2019. With 140+ clinics across 9 countries and rapid growth, we’re improving lives worldwide. The Impress team is passionate about teeth, digitalization, and customer service. We are looking for a Junior Doctor Team Lead to accompany and support our doctors in their daily needs across all our clinics. What we offer: High-end, high-performance technical equipment: . Modern, fully renovated dental centers. Ongoing training. Support from a general practitioner for procedures not related to orthodontics. Professional supervision team dedicated to patients, alongside clinical appointments and available 7 days a week via the treatment tracking app. International network of colleagues (EU & USA). Energetic clinical team that listens to each other. Career path and growth opportunities. Special discounts on aligner treatments for you and your family. In this role, you will: Be the first level support for the clinic medical staff for the designated country, as per the needs of the business. Create the team and the process for smooth support for the front-line doctors. Be the liaison between the clinics and the HQ. Daily monitor quality reports and NPS, and ensure good performance. Create improvement action plans and implement them. Ensure that clinic staff have the necessary tools, materials, and knowledge in every city where they work for the assigned market/s. Approve treatment plan cases, review eligibility, and approve refinements. Solve escalated patient requests and personally work with problem patients via meeting in the clinic, call, video conference or emails. Make video calls with patients in order to explain treatments or answer questions from the patients. Make video visits of the pre-visits to the clinic to speak with potential patients. Be the travel specialist when needed to train or retrain doctors in the clinic. Combine work in the office and in the clinic with other doctors when the clinic requires support. Medically lead the treatment planning team for assigned cases. Make video trainings, review their work and motivate the team, and answer questions. Make treatment plans when required by the responsible. Engage in marketing, interviews, receipt of influencers, and photoshoots. This will involve videos for social media, together with other team members. Engage in video recordings with the team members to explain the Impress approach in social media and on the website. Participate in engaging and assessing the candidates during the hiring process. Approve treatment plans, assess eligibility and complexity, and authorise refinements for all cases across the entity's clinics, encompassing B2B and B2C contexts, including Impress, Dr. Smile, and new collaborations. Coordinate with Virtual Set Up departments to facilitate adjustments, liaise with patients to ascertain their needs, and provide necessary assistance. Oversee finishing cases for DRS and Impress, and other companies from the group. Manage the Virtual Set Up pipeline, including phone contact with patients. Review and audit non-eligible cases. Self-motivation and a hunger for success. Never accept results lower than “Impressive”. Lead by example and never stop improving. Self-motivation and a hunger for success. Never accept results lower than “Impressive”. Lead by example and never stop improving. What you need to be successful: Graduate in dentistry or orthodontics, registered with the Dental Association. Solid clinical experience, ideally with aligners and digital technologies. Experience in supervising or coordinating a medical team. Proficiency in digital tools and patient tracking software. Ability to supervise and validate treatment plans and manage complex cases. Natural leadership, organizational skills, and excellent communication skills. Focus on patient excellence and continuous improvement. Fluent Spanish , professional English . Willingness to travel frequently to all of our clinics at an international level.

Job Summary The Clinical Marketing - Microbiology develops and executes clinical marketing strategies that strengthen the clinical value, scientific evidence, and differentiated positioning of the Microbiology in Iberia. Working closely with the Product Managers, the role converts clinical data, realworld insights, and customer needs into impactful value messages, tools, and educational initiatives that support sales performance and clinical credibility. This position plays a crucial role in promoting scientific understanding of our assays and developing content to promote their value to our customers. In addition, will be responsible for coordinating internal resources to drive resolution to complex customer product investigations, resolve technical issues not related to complaints to achieve affiliate and customer satisfaction, and interfacing within and outside Werfen, including responsibility for effective technical communications, reporting, and presentations. Key Accountabilities 1. Clinical Value & Evidence Based Marketing • Develop local clinical value propositions based on published evidence, product performance, clinical studies, and realworld practice. • Translate complex clinical information into clear, compliant, and customer relevant value messages aligned with Product Management strategy. • Connect Microbiology testing to outputs to laboratorio decision making, workflow efficiency, and economic impact to support value based selling. 2. Clinical Content & Marketing Tools • Develop, customize, and maintain clinical marketing materials: value decks, study digests, application notes, clinical dossiers, and congress communication. • Ensure consistency of clinical messaging across all customer facing channels. • Provide evidence based input to tenders and strategic accounts, emphasizing guidelines, critical care workflows, and clinical differentiation. 3. Sales Enablement & Clinical Support • Equip Sales and Service teams with uptodate clinical arguments, tools, and training to confidently address Microbiology related questions. • Deliver targeted and taylored clinical marketing training programs and support key customer engagements. • Provide daily application related clinical support within approved claims (intended use, interpretation, workflow). 4. KOL & Scientific Community Engagement • Build and maintain strong relationships with key clinical stakeholders. • Participate in scientific discussions on guidelines, diagnostic pathways, and unmet needs related to Microbiology testing. • Support scientific meetings and educational initiatives ensuring coherent, credible clinical positioning. 5. Studies, Insights & CrossFunctional Collaboration • Support the local activation of clinical studies and evaluations. • Capture structured clinical insights from customers, KOLs, and societies, channeling them to Product Management. • Collaborate with the Product Managers to develop joint clinical narratives, training, and value communication across shared clinical areas. • May support selected product management and field specialist activities when required, including sales support, training, implementation, and clinical adoption initiatives. Networking/Key relationships • Commercial team: AMs, KAMs and SAS • Contracting and Customer Service • Quality Assurance and Regulatory Affairs • Legal and Compliance • R&D teams • Manufacturing, Operations, Logistics & Distributed companies Minimum Knowledge & Experience required for the position: • Education Bachelor´s Degree in Medicine (MD), Microbiology, Pharmacology, Medical Technology or related clinical discipline, desired in infectious diseases PhD valuable •Experience Experience related with clinical microbiology laboratory Experience in infectious diseases is a must. Experience in Microbiology laboratories is a plus Experience related with ER, ICU and primary care is a plus Minimum 5 years’ experience in either hospital (or healthcare facilities), IVD laboratory or pharmacy, Marketing Department/Clinical Affairs in a multinational company •Additional Skills/Knowledge Languages: ▪Spanish Native/Advanced ▪English Advanced ▪Portuguese, valuable Skills & Capabilities: •Exceptional presentation, communication, and emotional intelligence skills, with the ability to convey complex scientific concepts to diverse audiences. •Business acumen and results driven . •Ability to work independently managing assigned projects under multiple deadlines and priorities •Customer Focus •Organizational Agility •Ability to build strong business relationships by being an effective team-player •Comfortable presence with senior leadership and customer technical contacts. Travel requirements: Up to 40%, may include international travel and/or travel on short notice. Individual Contributor Core Competencies: Managing Work Effectively managing one’s time and resources to ensure that work is completed efficiently. Emotional Intelligence Essentials Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior; leveraging insights to effectively manage own responses so that one’s behavior matches one’s values and delivers intended results. Building Partnerships Developing and leveraging relationships within and across work groups, including cross-functional groups, to achieve results. Decision Making Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences. Continuous Improvement Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas and implementing solutions. Continuous Learning Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.

We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅ Key Responsibilities Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed. Aim for first contact resolution to handle customer queries quickly and effectively. Keep customer records updated with reasons for contact, solutions provided, and any other relevant information. Foster positive interaction Follow policies and regulations for the Flemish market. Offer feedback and insights on areas where you detect possible improvements. Embody the values of both Via and Netzon. What We’re Looking For Fluency in English and Flemish Customer-First Mindset: You love helping people and tailoring solutions for them. Tech-Savvy: You are comfortable using a CRM system and working in a digital environment. Organized & Motivated: Even when busy, you stay organized and keep delivering quality service. Eligibility: Permit to work in Spain. What We Offer Start Date: ASAP. Contract: Substitution Contract (1 Month Probation). Full-Time: 39 hours per week. Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00. Salary: €25,000 per year gross Working Model: Hybrid - 6 days per month in the office. Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid). Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Customer Support team is the first point of contact for millions around the world, delivering fast, thoughtful help when it matters most. They're the voice of our customers, working closely with product teams to improve experiences and keep wow-level service at the heart of Revolut. We're looking for a Support Specialist who takes ownership of customer issues, thinks deeper to find solutions, and contributes to the way we support our customers every day. This role is fully on-site in Barcelona and may include weekend shifts, which are fully compensated. Up to shape what's next in finance? Let's get in touch. What you'll be doing Providing our customers with an outstanding experience, making sure customers feel secure whilst using our features Providing excellent customer service Representing Revolut at all times Collaborating with other international teams members to tackle any customer disruption What you'll need Fluency in English (C1+ level) Fluency in Catalan and Spanish (C1+ level) 1+ years of experience in customer support, with exposure to in-person or retail banking A bachelor’s degree (must be able to provide at least a provisional certificate) Excellent communication skills The ability to explain complex issues in an easy and understandable manner Great analytical, IT, and problem-solving skills Excellent attention to detail Empathy and to love helping people To be driven and self-motivated with a highly flexible team player attitude To be based in Barcelona (this is an in-person role) Nice to have Experience in banking, financial services, or sales Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. • Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. • Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

Mission As a FENDI Ambassador the Client Advisor is expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity. Main Responsibilities Sales Performance Lead individual sales and achieve performance target and KPI Engage in upselling, cross selling and multiple selling for all product categories Client Management Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the client Store Operations Be able to correctly operate the retail management system for stock transfers, payments, stock inquires and customer database input Store Management Support in maintain the inventory accuracy by properly receive display and store merchandise according to company guidelines Profile 2-5 years’ experience in Fashion/Luxury Sale Bachelor’s Degree or equivalent is preferred Manages own image standards on a high level Strong selling and communication skills are necessary Excellent relationships skills Organization, professionalism, self-confidence Strong customer service skills Computer skills and Retail management system knowledge Goal oriented approach, multitasking Strong knowledge and/or interest for Fashion/Luxury Industry Fluent English

We are Impress. We believe everyone deserves a smile they’ll love. We are the largest chain of ortho clinics with fully digital processes in Europe. We have revolutionized the invisible orthodontic sector with the best team of professionals specialized in making people smile and using the latest technology for the diagnosis, treatment, and follow-up of all cases. Our business model, a true combination of medical expertise and digitalization has been recognized in the top fastest-growing HealthTech companies by Forbes and we are currently listed as a LinkedIn Top 10 start-up! Born in Barcelona in 2019, we’ve grown to pioneer leading care, flagship clinics and state-of-the-art tech across 10 countries and more than 120 locations and we are expanding fast! Our aim is to improve people’s health and quality of life across the globe. Responsibilities: Deliver an excellent customer experience to each and every one of our patients Ensure that every call, email, and meeting leaves our patients happy Engage with our patients and build a connection to keep them excited about their journey to a perfect smile. Customer Support: Provide excellent customer service through different channels such as video and audio, emails, SMS, WhatsApp, and live chat. Make calls, book and confirm appointments, and follow up with patients. Explain our product and guide customers through the process and timelines. Clarify requirements and help our patients complete documentation as needed. Proactively recognize and report trends and potential weaknesses. Contribute to the improvement of our products and processes. Help create solutions to enhance the customer journey. Work with your teammates to foster a positive and energetic atmosphere. What you need to be successful: University Degree in Dentistry with experience in Orthodontics. Experience in a similar position Fluent level of Portuguese, English or Spanish is a plus! Self-discipline and motivation to learn. Commitment and goal orientation. Experience with dental designing software. Excellent communication and interpersonal skills Team spirit and a proactive attitude. What we offer Internationa l team! You will work with people from all over the world, at our Barcelona headquarters in the Eixample district. Working hours: 40h/week, 10:00 to 19:00, + 2 Saturdays per month. Benefits with our treatments, aligners, and products. Opportunity to grow in an innovative company and Top International Scale Up. Collaborative work environment and positive culture. International and diverse teams.

We are looking for a Maintenance Supervisor to oversee 12 facilities across Western Spain from our Barcelona hub. In this role, you’ll ensure smooth, safe, and efficient operations while driving continuous improvement and protecting critical infrastructure. This position blends technical expertise, leadership, and operational impact, with responsibility for maintaining and enhancing both sortation systems and building infrastructure. You will be a key driver in ensuring smooth, uninterrupted sorting operations, directly contributing to service quality and customer satisfaction. Key Responsibilities Ensure high performance and minimal downtime of sorting and conveyor systems Lead maintenance strategies (conveyors, scanning systems, X-ray, and building infrastructure) Troubleshoot issues during operations and optimize system performance Manage suppliers, audits, and asset protection initiatives Ensure compliance with safety, environmental, and legal standards Oversee building maintenance and support site operations Control budgets, spare parts inventory, and maintenance reporting What We Offer Competitive salary (43k - 54k) + performance bonus Health insurance Continuous internal training Strong career growth (promotion from within) Hybrid model: 1 day/week telework Your Profile Degree in Electrical Engineering or similar Strong knowledge of electrical, mechanical, and building systems Conveyor systems experience is a plus Problem-solving mindset, organized, and able to perform under pressure Strong communication and teamwork skills Fluent in English & Spanish Willing to travel across Western Spain Why UPS? Join a global leader where you can combine technical expertise, leadership, and real impact in a dynamic and growing environment. How we recruit At UPS, equal opportunity, fair treatment and an inclusive work environment are of the utmost importance. We are committed to a policy of fair treatment of people, selection, training, promotion and compensation based on merit, experience and other job-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation, or gender identity. A little about our business Founded in 1907 as a courier company in the United States, UPS has grown into a global company with one of the world's most recognized and admired brands. We have grown into the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of merchandise, funds and information in more than 200 countries and territories around the world.

PARTNERSHIPS MANAGER Location: Barcelona (Hybrid) or Seville Own and scale outsourced operations performance Are you experienced in managing external partners and driving operational performance through data and structure? We’re partnering with a fast-scaling technology business to hire a Partnerships Manager to lead the relationship, governance, and performance of outsourced customer operations. This is a high-impact role with full ownership of vendor performance and a direct impact on customer experience. What you’ll be doing Own and manage relationships with outsourced service providers (BPOs) Lead governance forums (weekly, monthly, quarterly reviews) Monitor and improve performance across key KPIs (CSAT, SLA, resolution times) Manage vendor scorecards, performance plans, and escalations Oversee capacity planning, forecasting, and budgeting Ensure partners align with internal processes and quality standards Drive continuous improvement initiatives, including automation and efficiency ✅ What we’re looking for 5+ years’ experience in vendor management, BPO, or operations Strong understanding of customer support operations and CX metrics Experience managing performance via KPI frameworks Exposure to forecasting, capacity planning, and commercial management Ability to manage external partners and internal stakeholders effectively Strong analytical and problem-solving skills Fluent English, Spanish strongly preferred You’ll thrive here if you: Take full ownership of outcomes, not just processes Are confident holding external partners accountable Enjoy working with data to drive performance improvements Are comfortable in fast-growing, evolving environments Like balancing operational detail with strategic thinking

We're Hiring: Temporary position - Customer Service Coordinator Location: Barcelona, Spain Company: Peli Products Who We Are At Peli, we engineer products that stand up to the world’s toughest conditions—because the people who rely on us do too. For nearly 50 years, we’ve been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits. With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it’s transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Peli products are Built to Protect to Equip for the Mission. At Peli, your work has a real-world impact. You’ll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn’t an option. If you’re ready to build something that makes a difference, be part of a team that protects what matters most. What You'll Do: •Own the end-to-end customer order process, from order entry through delivery, invoicing, and follow-up. •Act as a primary point of contact for customers, providing clear, timely updates on order status, delivery schedules, and product availability. •Collaborate closely with Sales, Operations, Supply Chain, Engineering, and Finance to ensure smooth and on-time order fulfillment. •Coordinate shipments, export documentation, freight bookings, and delivery confirmations. •Participate in project, contract, and large-order review meetings. •Manage RMAs, returns, spare parts, prototypes, and accessories requests. •Maintain accurate customer, pricing, and order data in SAP and CRM systems. •Register and follow up on customer complaints, ensuring alignment with quality and service standards. •Contribute to continuous improvement initiatives, KPIs monitoring, and system enhancements. •Support the wider EMEA Customer Service team as needed. What We’re Looking For: •Bachelor’s degree in Business, Supply Chain, or a related field. •1–2 years of experience in Customer Service, Sales Support, or similar roles. •Fluency in English (additional languages are a plus). •Strong customer-focus with excellent communication and organizational skills. •High attention to detail and ability to manage multiple priorities. •Experience working with SAP (SD module) and CRM tools (Salesforce preferred). •Proficiency in Microsoft Office, especially Excel. •Proactive, solution-oriented mindset and strong team player attitude. How to Apply: Shoot us your resume and a quick note about why you’d be a great fit for the role at pelirecruiting@peli.com . We can’t wait to hear from you!

✨ About Us: WERFEN is a global leader in specialized diagnostics in the fields of hemostasis, acute care, autoimmunity, transfusion, and transplant. Our core business revolves around the research and development, manufacturing, and distribution of diagnostic innovative systems for hospitals and clinical laboratories, for the improvement of patient care. We are a privately owned company founded in 1966 in Barcelona, Spain. We have a direct presence in over 30 countries and distribute our products in more than 100 countries worldwide. Our Purpose: We contribute to the advancement of patient care around the world through innovative specialized diagnostics. The Patient is always at the center of our strategies, decisions and everything we do. Our DNA: We are passionate about our work. Everything we do, we do in service to the healthcare community. +7,000 collaborators are part of our family, JOIN US AND LET US CONTINUE GROWING TOGETHER Position Summary: Providing administrative support to the GM, BBUU, AAMM and Communication Key Accountabilities: Employee Travel Management Maintenance and control of the warehouse Registering new providers in SAP Shipping of marketing material (e.g. manuals, catalogs, brochures), samples and reagents Managing internal and external communication Maintenance of the stock of office material and daily incidents (e.g. temperature control, maintenance, mail distribution...) Supporting the Business Units in the internal and external audits by assuring all the documentation required is available and updated: creation of DRCs in SAP and Sharepoint Printing and binding of the BBUU materials Request for translations Course certificates Minimum Knowledge for the position: Bachelor’s degree student English (Advanced level) Portuguese desirable Skills & Capabilities: Communication Decision Making Organizational Proactivity Cross Colaboration Customer Service Orientation Computer Skills: Knowledge of the different computer tools: Windows environment (Excel, Powerpoint, etc.), SAP and Outlook Why WERFEN? Global Impact: Contribute to the advancement of patient care worldwide through innovative specialized diagnostics. Growth Opportunities: Join a team of over 7,000 passionate professionals and grow your career with us. Dynamic Environment: Collaborate with teams across departments and countries to exceed customer expectations. Ready to Launch Your Career? Apply Now!

Empresas: Hotel Mandarin Oriental Barcelona Mandarin Oriental, Barcelona is looking for an Accounts Receivable Accountant to join our Finance team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. About the job Based at Mandarin Oriental, Barcelona within the Finance Department , the Accounts Receivable Accountant is responsible for managing the full accounts receivable cycle, ensuring accurate billing, timely collection of outstanding balances, and maintaining the integrity of customer accounts. The Accounts Receivable Accountant reports to the Assistant Director of Finance / Director of Finance . As an Accounts Receivable Accountant, you will be responsible for the following duties: Manage the full accounts receivable cycle, including invoicing, recording receipts, and applying customer payments. Prepare and issue accurate invoices to clients in a timely manner. Reconcile customer accounts and statements, investigating and resolving payment discrepancies. Monitor overdue accounts and proactively manage collection activities to ensure timely recovery of outstanding balances. Collaborate with the Sales and Guest Services teams to resolve billing-related queries and disputes. Prepare aging reports and other key accounts receivable and financial performance metrics. Support monthly and year-end closing activities, ensuring the accuracy and completeness of accounts receivable records. Maintain accurate accounting records and ensure compliance with internal policies, accounting standards, and company procedures. Assist with audits and provide supporting documentation when required. As an Accounts Receivable Accountant, we expect from you: Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Minimum of 3 years of experience in a similar role, preferably within Accounts Receivable. Advanced proficiency in Microsoft Excel and ERP systems. Strong knowledge of accounting principles and accounts receivable best practices. Excellent analytical, organizational, and problem-solving skills. Ability to work independently while contributing effectively to a team environment. Strong written and verbal communication skills. High level of accuracy, attention to detail, and ability to manage multiple priorities simultaneously. Experience within the hospitality or luxury hotel industry is considered an advantage. Fluency in English; Spanish is highly desirable. Our commitment to you Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. Benefits Complimentary staff meals during work shifts. Access to learning and development platforms. Uniform laundry service. Young, dynamic, and multicultural working environment. Complimentary stays and attractive colleague rates within the Mandarin Oriental Hotel Group. Complimentary coffee and tea facilities. Career development opportunities within a globally recognized luxury hospitality brand. Electric scooter and bicycle parking facilities. Team-building activities and colleague events throughout the year. Free weekly physiotherapy sessions. Birthday leave to celebrate your special day. Mandarin Oriental is a company that promotes equal opportunities in employment. We highly appreciate the uniqueness of each individual, including their diverse perspectives, cultures, lifestyles, and personal circumstances. Our commitment lies in ensuring equal opportunities for all and creating a work environment that is both productive and free from any form of unfair or unlawful discrimination. We’re Fans. Are you? Requisitos :