Membership Operations Coordinator
6 days ago
Eixample, Barcelona
Your Mission, Should You Choose to Accept It You are the heartbeat of our coworking and member spaces, making sure every day runs like a dream for our community. This is a hands-on, on-the-ground role where you get to connect with everyone from local startups to global freelancers. You will be the go-to person at the front desk, keeping our spaces spotless, vibrant, and full of energy. Working closely with our local hub team, you will help build an inclusive vibe where people love to work and hang out. If you love variety, thrive outside the standard 9-to-5, and want to grow your career in a unique hospitality environment, we want to hear from you. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. This is a temporary contract until 31st December. What You’ll Do Run the coworking front desk, welcoming members, handling mail, and keeping office supplies fully stocked. Walk the floors regularly to keep our workspaces, meeting rooms, and amenities looking sharp and inviting. Team up with our facilities, cleaning, and food & beverage crews to sort out any space issues quickly. Chat with our members daily, building a warm, connected community and gathering their feedback to improve the space. Help members find the perfect TSH products and add-ons to match their work style. Invite and guide members to our community events based on what they love. Manage flexible shifts, including evenings and weekends, to support member events, tours, and space onboarding. What You’ll Have You bring a background in hospitality, ideally in coworking spaces, meetings, or events. You have a genuine passion for customer service and building connected communities. You love taking ownership of your space and handle busy, high-energy peak times like a pro. You are a natural problem solver who stays positive and motivated when things get busy. You have excellent communication skills and love chatting with both new faces and regulars. You speak and write fluently in English and Spanish. What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
