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  • Azafata/o de tierra con Idioma Chino
    Azafata/o de tierra con Idioma Chino
    1 minute ago
    €11.02 hourly
    Full-time
    Ciutat Vella, Barcelona

    Estamos en búsqueda de un/a Azafato/a de Tierra con dominio del idioma chino mandarín para una reconocida empresa con base en el Puerto de Barcelona. Este rol temporal te permitirá unirte a un proyecto en el sector de la aviación o transporte marítimo, ofreciendo una oportunidad para aplicar tus habilidades en atención al cliente y manejo de idiomas. Tus funciones serán: • Atención directa a pasajeros., • Facturación de equipajes., • Cobro de tasas excepcionales., • Asistencia en el embarque de pasajeros., • Realización de otras tareas auxiliares de apoyo en el puesto. Requisitos: • Experiencia previa de al menos 1 año como agente de pasaje o en atención al cliente., • Formación de Grado., • Imprescindible un muy buen nivel de chino mandarín., • Se requiere la siguiente vestimenta para el puesto:, • Pantalón de pinzas o de vestir oscuro (azul o negro)., • Camisa blanca., • Zapatos cerrados negros (no se permiten zapatillas)., • Una imagen profesional adecuada al puesto. Beneficios: • Contrato fijo discontinuo para días sueltos a través de Randstad., • Salario de 11,02 euros brutos por hora., • Planificación de 4 servicios los días LUNES entre agosto y noviembre en Tarragona y Barcelona, con desplazamiento a cargo de la empresa. Fechas: 03/08, 14/09, 26/10, 07/12 (horarios a definir) Sobre Randstad: Trabajar con Randstad significa acceder a una amplia variedad de ofertas de empleo en las mejores empresas. Te ofrecemos garantías legales en tu contratación, la posibilidad de firmar contratos de forma remota gracias a nuestra tecnología innovadora, y un seguimiento personalizado para facilitar tu adaptación al nuevo puesto. Nos comprometemos a tu desarrollo profesional y a considerarte para futuras oportunidades de empleo. Como compañía de talento, Randstad impulsa la sostenibilidad económica, prioriza el bienestar de las personas y el planeta, promoviendo la equidad laboral a través de equipos diversos e inclusivos.

    No experience
    Easy apply
  • Asst Mgr-Banquets
    Asst Mgr-Banquets
    12 hours ago
    Full-time
    Eixample, Barcelona

    JOB SUMMARY Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Supporting Management of Department Operations and Inventories • Manages departmental inventories and assets including par levels and maintenance of equipment. • Conducts monthly department meetings with the Banquet captains and employees. • Maintains attendance log for banquet employees. • Maintains and enforces established sanitation levels. • Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.). • Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores. • Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs). • Uses banquet beverage “Use” records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. • Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction. • Schedules banquet service staff to forecast and service standards, while maximizing profits. Participating in and Leading Banquet Teams • Attends and participates in all pertinent meetings. • Leads shifts and actively participates in the servicing of events. • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation. Providing and Ensuring Exceptional Customer Service • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Strives to improve service performance. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. Conducting Human Resources Activities • Interviews and hires Banquet captains and employees with appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Ensures employees understand expectations and parameters. • Observes service behaviors of employees and provides feedback to individuals. • Reviews comment cards and guest satisfaction results with employees. • Participates in the development and implementation of corrective action plans. • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    No experience
    Easy apply
  • Camarero/a y Dependiente/a
    Camarero/a y Dependiente/a
    2 months ago
    Full-time
    Ciutat Vella, Barcelona

    En JON CAKE, creamos tartas de queso, bollería, café de especialidad y una cuidada selección de vinos. Estamos en un continuo crecimiento y buscamos personas con energía, buena actitud y un genuino deseo de unirse a un equipo cercano y dinámico. Tus responsabilidades principales incluirán: • Ofrecer una atención al cliente excepcional, guiando su experiencia en tienda., • Preparar y servir café de especialidad, bebidas, vinos y porciones de tarta., • Gestionar cobros, pedidos y servicios de delivery., • Organizar eficientemente la fila de espera., • Mantener el orden, la limpieza y asegurar el óptimo funcionamiento del espacio de trabajo. Buscamos a alguien que tenga: • Experiencia previa en hostelería o atención al cliente., • Una pasión por el café (se valorará experiencia como barista)., • Cualidades de resolución, agilidad y ganas de aprender., • Habilidad para el trabajo en equipo y una actitud proactiva., • Flexibilidad para rotar entre nuestras tiendas de Barcelona según las necesidades operativas., • Un nivel alto de castellano, catalán e inglés (se valorará el chino)., • Disponibilidad para trabajar fines de semana., • Se valorarán conocimientos sobre vinos. Ofrecemos: • Formación integral desde el primer día., • Un excelente ambiente de trabajo., • Beneficios adicionales como Urban Sports y seguro médico. Actualmente, buscamos perfiles tanto para jornadas de 30h como de 40h para incorporarse a nuestro equipo lo mas pronto posible.

    Easy apply