Senior Strategic Account Manager
hace 22 horas
Barcelona
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. We expanded into software and started building integrated, omnichannel solutions to help sellers sell online, manage inventory, offer buy‑now‑pay‑later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Asegúrese de presentar su candidatura con toda la información solicitada, tal como se expone en la descripción del puesto a continuación. The Role The Global Account Management team is looking for a tenured account manager, consultant, or sales professional with experience managing high‑value technical accounts to help retain and grow Square’s presence in the Mid‑Market space across Spain. You will work with top C‑level executives and technical leaders, finding creative ways to make Square’s ecosystem work in complex, global organizations. You will identify ways to expand Square’s reach with customers and act as an internal advocate for Square’s highest‑value clients. You Will • Build partnerships and establish lasting, fruitful relationships with existing customers to retain and grow our presence within large organizations., • Take full ownership of your managed book and oversee business prioritization, financial contract structuring, legal negotiations, technology strategy and ongoing account management., • Discover challenges and aspirations with customers within your book and use Square’s platform and product portfolio to grow their success through up‑sell and cross‑sell opportunities., • Partner with sales colleagues to establish and grow newly on‑boarded, high‑value customers., • Be the “voice of the seller,” curating analysis of product performance from your managed book and providing relevant feedback to inform product roadmap decisions., • Travel to visit our customers on site. You Have • 5+ years’ experience in account management, business development, consulting, partnerships, sales or sales engineering focused on technical products., • Experience achieving revenue metric goals related to growth and churn prevention., • In‑depth experience collaborating internally with partners on complex deals or partnerships., • Experience gathering requirements with customers, building business cases for feature development with product teams, while balancing expectations for both parties., • Formal sales methodology training and experience conducting formal QBRs., • Experience supporting go‑to‑market efforts for new products., • Business fluency in Spanish and English. We are an equal‑opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. All accommodations requests are treated confidentially. Gerente Sénior de Cuentas Estratégicas El equipo de Gestión Global de Cuentas busca un/a profesional experimentado/a en gestión de cuentas, consultoría o ventas, con experiencia gestionando cuentas técnicas de alto valor, para ayudar a retener y expandir la presencia de Square en el segmento Mid‑Market en España. Responsabilidades • Construir alianzas y establecer relaciones duraderas y fructíferas con clientes existentes para retener y aumentar nuestra presencia en grandes organizaciones., • Asumir la responsabilidad total de tu cartera de clientes, supervisando prioridades de negocio, estructuración financiera de contratos, negociaciones legales, estrategia tecnológica y gestión continua de cuentas., • Detectar retos y objetivos de los clientes de tu cartera y utilizar la plataforma y el portafolio de productos de Square para impulsar su éxito mediante oportunidades de upselling y cross‑selling., • Colaborar con compañeros del equipo comercial para consolidar y desarrollar nuevas cuentas de alto valor recién incorporadas., • Ser la “voz del vendedor”, analizando el rendimiento de los productos dentro de tu cartera y proporcionando feedback relevante para influir en las decisiones del roadmap de producto., • Viajar para visitar clientes en sus instalaciones. Requisitos • Más de 5 años de experiencia en gestión de cuentas, desarrollo de negocio, consultoría, partnerships, ventas o ingeniería de ventas enfocada en productos tecnológicos., • Experiencia alcanzando objetivos de ingresos relacionados con crecimiento y reducción de cancelaciones (churn)., • Amplia experiencia colaborando internamente con diferentes equipos en acuerdos o partnerships complejos., • Experiencia recopilando requisitos de clientes y desarrollando casos de negocio para nuevas funcionalidades junto a equipos de producto, equilibrando las expectativas de ambas partes., • Formación en metodologías de ventas y experiencia realizando QBRs (Quarterly Business Reviews)., • Experiencia apoyando estrategias go‑to‑market para nuevos productos., • Nivel profesional de español e inglés. xcskxlj Benefits: Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning. #J-18808-Ljbffr