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Aftersales Manager Spain - Alcobendas We are seeking an Aftersales Manager (m/f/d) to establish and lead the Aftersales function supporting the launch and growth of the Changan brand in Spain. This role requires a hands-on and entrepreneurial approach as we build the business from the ground up. As Aftersales Manager, you will play a key role in shaping Changan’s aftersales strategy and customer experience in the Spanish market. You will be responsible for building and leading a Spain-based team, collaborating with dealer partners and third-party service providers, and implementing all core aftersales activities, including parts operations, technical support, warranty management, customer service, roadside assistance, and training. Working closely with Changan’s European and global teams, you will ensure that Changan customers and dealer partners receive a class-leading ownership experience aligned with the quality and innovation of our products. Key Responsibilities • Establish and develop the Spanish Aftersales function, working in close collaboration with European and global stakeholders all in english., • Recruit, lead, coach, and develop a Spain-based aftersales team, which is currently conformed by 7 senior people with good knowledge about the sector., • Design and implement effective parts supply, logistics, technical support, warranty, and customer service programs., • Define and monitor key performance indicators (KPIs) for aftersales operations, dealers, and external service providers., • Build strong relationships with the Spanish dealer network to ensure excellent customer and dealer satisfaction., • Oversee warranty operations and customer complaint handling in line with Changan standards and local regulatory requirements., • Develop and implement technical training programs and service standards for dealer partners and service centres., • Ensure nationwide service coverage and customer support standards, including requirements from fleet, leasing, and corporate customers., • Manage third-party suppliers, including logistics providers, roadside assistance partners, call centres, and technical support providers to achieve high levels of service quality and cost efficiency., • Support the integration and growth of the accessories and value-added services business across the dealer network., • Monitor customer satisfaction metrics and implement continuous improvement actions to enhance the ownership experience., • Ensure compliance with Spanish automotive regulations, consumer protection requirements, and manufacturer standards. Qualifications • Bachelor's degree in Business Administration, Engineering, Automotive Management, or a related field., • Several years of experience, at least 10 years in the automotive industry specifically as Aftersales manager/director in OEM, with significant experience in Aftersales Management working in international environments., • Proven track record in establishing, developing, and leading Aftersales operations, ideally within an international or start-up environment., • Strong understanding of automotive aftersales operations, including parts, warranty, technical services, customer care, and dealer network management., • Demonstrated experience working closely with dealer networks to deliver outstanding customer satisfaction and operational performance., • Excellent leadership, communication, negotiation, and stakeholder management skills., • Strong analytical and problem-solving capabilities, with a strategic and commercially driven mindset., • Ability to work effectively within multicultural and cross-functional international teams., • Fluent in Spanish and English; additional European languages would be an advantage., • Willingness to travel regularly across Spain and occasionally within Europe and internationally. What We Offer • Opportunity to play a pivotal role in launching and growing one of the world's most innovative automotive brands., • A dynamic international environment with close collaboration across Europe and China., • High level of autonomy and responsibility to shape local business operations., • Competitive compensation package, including health insurance and ticket restaurant. Location: Madrid, Spain 100% presential work. It's not possible to work from home. Reporting to: Head of Aftersales Europe and Country Director Spain, both lines.

⚡¿Te atreves a liderar la transformación digital para crear un mundo más sostenible? 🌳 En Schneider Electric somos el partner digital líder en sostenibilidad y eficiencia de empresas, comunidades y personas, nuestro objetivo es que todas las personas seamos capaces de aprovechar al máximo nuestra energía y recursos, a través de la integración de procesos, software, el Big Data y tecnologías energéticas de referencia que permiten una gestión integrada de edificios, industrias y ciudades. Somos parte del TOP5 en el ranking de las mejores empresas para trabajar en España 2023. Estamos presentes en más de 110 países con un equipo diverso y disruptivo de más de 135 mil personas. Si estás en búsqueda de una oportunidad que te permita impulsar tu carrera y retar tu creatividad. ¡Queremos conocerte! ¿Cuál es tu misión? Como técnico/a especialista en Frio Industrial, te responsabilizarás de realizar ejecuciones técnicas de calidad en el área de Frío para los clientes. Principales Responsabilidades y funciones • Efectuar el mantenimiento de los equipos de frío del parque instalado, • Llevar a cabo actuaciones en campo, realizando reparaciones de los equipos de frío del parque instalado, • Actualizar la BBDD de clientes para tener un control de las acciones ejecutadas., • Colaborar en la planificación de las intervenciones., • Asesorar a nuestros clientes / fuerza de ventas en aspectos técnicos realizados con el área de la actividad Frío., • Participar activamente en las Formaciones de Producto a clientes y/o otras actividades. ¿Quién tendría éxito? • Experiencia mínima de 5 años en trabajos de puestas en marcha y reparación y mantenimiento de equipos de Frío, • Valorable conocimientos de programación de PLCs/autómatas, etc., • Requisito básico: Carnet de instalador y mantenedor de frío. (Título de manipulación de gases fluorados o Título de RITE) Qué obtendrás? Como Técnico/a tendrás algunos beneficios adicionales: 📈 Un plan remunerado por detección de negocio ➕ Plus de disponibilidad y de guardias 🚗 Vehículo Requisitos adicionales: Disponibilidad para viajar Disponibilidad para realizar Guardias rotativas ¡Nos adaptamos a ti!: 🕓 Con nuestro horario flexible, tendrás la libertad de adaptar tus horas de trabajo para acomodar tus necesidades y responsabilidades personales. 🏝 ¿Necesitas más tiempo para relajarte y desconectar? Con nuestro Holy Pack, podrás comprar días adicionales de vacaciones para recargar energía cuando más lo necesites. 📅 ¡Celebra las festividades a tu manera! Con los Floating Holidays, podrás intercambiar días festivos por otros días que se adapten mejor a tus planes y preferencias personales. 🧘 ♂️ ¿Necesitas tiempo adicional para explorar nuevas experiencias o enfocarte en proyectos personales? Con el Sabbatical Pack, podrás solicitar hasta 2 meses de descanso extra (no remunerados). 💞 Valoramos la importancia de la familia y queremos apoyarte en todos los aspectos de tu vida. Nuestra Global Family Leave Policy te brinda condiciones remuneradas flexibles para los momentos en que más lo necesites, sin importar si estás a punto de ser papá o mamá, si necesitas tiempo para superar una pérdida o para cuidar a un ser querido. ¡Te cuidamos!: 📱 Con acceso a la plataforma de salud y bienestar Wellwo, tú y hasta 5 personas de tu elección podrán disfrutar de atención médica virtual y apoyo psicológico 24/7, bien como acceder a asesoramiento nutricional, clases dirigidas, ¡y mucho más! 🏄 ♂️ Desde asistir a clases de baile a reservar el SPA de un hotel, te ofrecemos un convenio con AJ by Gympass para que puedas acceder a una red de miles de gimnasios y centros deportivos para que mantengas tu cuerpo activo de la manera que más te guste. 🩺 Tu bienestar es nuestra prioridad. Contarás con servicio médico en tu centro de trabajo, para que tengas atención cercana ante cualquier necesidad médica. ¡Te empoderamos!: 🎯 Con Open Talent Market, nuestra plataforma de desarrollo profesional impulsada por IA, podrás conectar con oportunidades laborales, proyectos y mentorxs en Schneider Electric a nivel global. 🤑 Te ofrecemos la oportunidad de ser accionista de Schneider Electric y compartir nuestros logros con nuestro programa de accionariado. 🙌 Celebramos el talento y el éxito de todxs con nuestro programa de reconocimiento, con el cual podrás regalar y recibir puntos por tus logros y cambiarlos por tarjetas regalo en tus tiendas favoritas. 💗 Contarás con un seguro de vida para tu protección. 💰 Te ofrecemos un Plan de Retribución Flexible con el que podrás elegir entre una variedad de opciones, como seguro de salud, ticket restaurant, ticket guardería, ticket transporte, formación y más. 🛒 Como parte de nuestra #SEGreatPeople, tendrás acceso a una tienda online de productos de Schneider Electric con precios exclusivos y super descuentos. 🎁 Con Club Schneider disfrutarás de descuentos especiales en tus tiendas favoritas, restaurantes, agencias de viajes y otros servicios externos. 💚 Participa en programas de voluntariado subvencionados por la empresa, para contribuir a nuestra comunidad y tener un impacto positivo en tu entorno. ¿Por qué Schneider Electric? Como empresa orgullosamente orientada a las personas, encontrarás un ambiente dinámico y personal y atractivas oportunidades de desarrollo. Nuestros modelos de trabajo flexibles garantizan el equilibrio entre la vida familiar y laboral, fomentando el crecimiento personal, el rendimiento y la cooperación. Creamos continuamente un entorno inclusivo, respetuoso y cooperativo ya que juntos nos atrevemos a innovar y a hacer realidad nuestras audaces ideas. Las grandes personas hacen de Schneider Electric una gran empresa. Disclaimer Estamos en búsqueda constante de personas excepcionales, apasionadas por el cliente, que rompan esquemas y piensen de forma disruptiva. Si te motiva el aprendizaje constante, ¡definitivamente queremos conocerte! ¿Lo mejor de todo? En nuestro ambiente inclusivo, creemos firmemente que la diversidad es una fuente de fortaleza y creatividad. ¡Aquí, la autenticidad es un superpoder! Nos comprometemos a crear un lugar de trabajo donde cada voz sea escuchada. 🚀💪

Are you a Cloud Integration & AI Ops Engineer seeking a new interesting challenge? 🔍 If your answer is yes, it’s your lucky day so keep reading, it can be just what youre looking for! 👀 ✍️ WHAT WILL YOU DO? We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks: • Define and implement AWS cloud infrastructure supporting new Agentic AI Banking Platform., • Automate infrastructure and environment provisioning through Infrastructure as Code (IaC)., • Build and maintain CI/CD pipelines for automated deployment of AI agents, models and platform components., • Implement end-to-end observability including monitoring, logging, alerting and operational dashboards., • Support incident management, reliability engineering and production readiness activities., • Integrate infrastructure controls with identity, permissions, auditability, traceability and policy enforcement capabilities., • Collaborate with AI Security & Guardrails teams to ensure secure and compliant operations in a regulated banking environment. 💻 WHAT (TECHNOLOGIES/METHODOLOGIES/TOOLS) WILL YOU USE? • AWS Cloud Services., • Terraform, AWS CDK and CloudFormation., • Docker and Kubernetes., • GitHub Actions, GitLab CI or similar CI/CD platforms., • Amazon CloudWatch and observability solutions., • Infrastructure as Code (IaC) and DevOps practices., • SRE methodologies, resilience and reliability engineering., • AI/ML Platforms, LLMOps or Agentic AI environments (nice to have). 🧐 WHAT ARE WE LOOKING FOR? • Strong senior-level experience designing and operating cloud infrastructure, DevOps platforms and production reliability in complex enterprise environments., • Previous experience supporting production services in regulated banking environments (mandatory)., • Strong hands-on experience with AWS., • Experience with Infrastructure as Code using Terraform, AWS CDK and/or CloudFormation., • Experience with Docker, Kubernetes and enterprise CI/CD platforms., • Knowledge of security guardrails, IAM, auditability and policy enforcement., • Experience with SRE practices, resiliency testing and operational SLAs is a plus., • University degree, FP qualification or equivalent professional experience in Computer Science, Telecommunications, Cloud Engineering or a related discipline., • English: Professional working proficiency. 📅 WHERE AND WHEN? • Workplace: Hybrid (Madrid – Sanchinarro)., • Work Schedule: Business Hours. 🤝 WHAT CAN WE OFFER YOU? • Permanent contract 📋 - We offer indefinite contracts from the first day., • Pay and benefits 💸 - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance)., • Work from home options 🏚️ - We offer you a financial support every month for your working from home expenses, if your position allows work from home. In addition, in the first month we will give you a bonus to help you set up your workplace 👨 💻, • Opportunity knocks 👍🏻 - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews., • Learn as you grow 📚 - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personally and professionally., • Bring your buddy 👫 - If you have referred a friend for an open position under the BYB Scheme and she/he is hired youll receive a very attractive cash award., • Connect globally 🌏 - Work with people from all over the world. You can feel the multicultural workforce., • Benefit from being a TCSer 🎟️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands., • And so on 🎉 - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporate events... This has only just begun! 💡 WHO ARE WE? Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally 🚀 With a presence in 55 countries and more than 590,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2026 according to the Top Employers Institute 🥇 TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies 🌏 TCS Spain has been certified as a Top Employer 2026 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes 🏆 Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS 🎯 Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance 💯 WELCOME, WE ARE WAITING FOR YOU! 🚀

Are you a Data Engineer / Architect seeking a new interesting challenge? 🔍If your answer is yes, it’s your lucky day so keep reading, it can be just what youre looking for! 👀 ✍️ WHAT WILL YOU DO? We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks: • Design and implement Data as a Service (DaaS) architectures for operational use cases., • Define multi-persistence models across event-driven, real-time operational, structured and unstructured data domains., • Build consumption services and reusable interfaces for downstream applications and consumers., • Improve reliability, scalability, availability and operational support of enterprise data platforms., • Translate banking requirements into robust data architecture and engineering solutions., • Collaborate with customer platform teams, architects and technical stakeholders., • Design and support high-availability data services with operational SLAs., • Drive best practices across data engineering, architecture and platform evolution. 💻 WHAT (TECHNOLOGIES/METHODOLOGIES/TOOLS) WILL YOU USE? • Data as a Service (DaaS) Architectures, • Distributed Data Processing Platforms, • Event-Driven Architectures, • Real-Time Data Processing Solutions, • Structured & Unstructured Data Platforms, • Data Governance, Lineage & Security Frameworks, • Cloud Data Engineering Technologies (AWS preferred), • Agile Methodologies 🧐 WHAT ARE WE LOOKING FOR? • Strong senior-level experience in large-scale Data Engineering and Data Architecture environments., • University degree, FP qualification or equivalent professional experience in Computer Science, Data Engineering, Telecommunications or a related discipline., • Hands-on experience designing and implementing large-scale data platforms., • Experience designing operational data services with availability SLAs., • Experience with distributed data processing, event-driven and real-time data architectures., • Strong understanding of structured and unstructured data persistence models., • Experience working in banking or another highly regulated environment., • Experience with DaaS products, consumption APIs, data governance and cloud data engineering is highly desirable., • English: Intermediate / Professional Working Proficiency (B2). 📅 WHERE AND WHEN? • Workplace: Hybrid (Madrid – Sanchinarro)., • Work Schedule: Business Hours. 🤝 WHAT CAN WE OFFER YOU? • Permanent contract 📋 - We offer indefinite contracts from the first day., • Pay and benefits 💸 - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance)., • Work from home options 🏚️ - We offer you a financial support every month for your working from home expenses, if your position allows work from home. In addition, in the first month we will give you a bonus to help you to set up your workplace 👨 💻, • Opportunity knocks 👍🏻 - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews., • Learn as you grow 📚 - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally., • Bring your buddy 👫 - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award., • Connect globally 🌏 - Work with people from all over the world. You can feel the multicultural workforce., • Benefit from being a TCSer 🎟️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands., • And so on 🎉 - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun! 💡 WHO ARE WE? Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally 🚀 With a presence in 55 countries and more than 590,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2026 according to the Top Employers Institute 🥇 TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies 🌏 TCS Spain has been certified as a Top Employer 2026 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes 🏆 Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS 🎯 Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance 💯 WELCOME, WE ARE WAITING FOR YOU! 🚀

Are you a Change Management Specialist seeking a new interesting challenge? 🔍 If your answer is yes, it’s your lucky day so keep reading, it can be just what youre looking for! 👀 ✍️ WHAT WILL YOU DO? We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks: • Lead organizational change management initiatives to support platform transformations, ensuring smooth adoption of new tools, processes, and standardized ways of working., • Develop and execute communication strategies, including release announcements, roadmap updates, newsletters, and awareness campaigns to drive engagement and adoption., • Partner with stakeholders, product teams, and platform engineering teams to align change initiatives with business objectives and user needs., • Collect, analyze, and translate user feedback into actionable insights, helping prioritize improvements and enhance the overall platform experience., • Design and deliver onboarding, enablement, and training programs that empower users to effectively leverage platform services and capabilities., • Foster and manage internal communities through events, workshops, hackathons, office hours, and knowledge-sharing initiatives to strengthen user engagement and platform advocacy. 💻 WHAT SKILLS WILL YOU USE? • Organizational Change Management (OCM), • Strategic Communications, • Stakeholder Management, • Platform Adoption, • Community Management, • User Engagement, • Adoption & User Satisfaction Metrics 🧐 WHAT ARE WE LOOKING FOR? • Years experience: Minimum 3 years of experience in Organizational Change Management (OCM), driving user adoption, engagement, and communication initiatives across complex enterprise environments., • English: Professional working proficiency. 📅 WHERE AND WHEN? • Workplace: Hybrid (60% Remote), • Work Schedule: Business Hours 🤝 WHAT CAN WE OFFER YOU? • Permanent contract 📋 - We offer indefinite contracts from the first day., • Pay and benefits 💸 - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance)., • Work from home options 🏚️ - We offer you a financial support every month for your working from home expenses, if your position allows work from home. In addition, in the first month we will give you a bonus to help you to set up your workplace 👨 💻, • Opportunity knocks 👍🏻 - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews., • Learn as you grow 📚 - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally., • Bring your buddy 👫 - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award., • Connect globally 🌏 - Work with people from all over the world. You can feel the multicultural workforce., • Benefit from being a TCSer 🎟️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands., • And so on 🎉 - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun! 💡 WHO ARE WE? Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally 🚀 With a presence in 55 countries and more than 590,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2026 according to the Top Employers Institute 🥇 TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies 🌏 In 2026, TCS Spain has been recognized as a Top Employer, named one of the 100 Best Companies to Work for in Spain by Forbes, and ranked among the most attractive employers for Generation Z by Joinrs 🏆 Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS 🎯 Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance 💯 WELCOME, WE ARE WAITING FOR YOU! 🚀

¿Sabías que es Adecco colaboramos con importantes multinacionales para ayudarles en la gestión de la formación de sus trabajadores a través de proyectos LPO? En Adecco, LPO hace referencia a Learning Process Outsourcing, solución Premium de alto valor añadido Adecco Learning & Consulting. Desarrollamos el talento de las personas/empresas, mejorando la productividad y la experiencia formativa a través de un modelo de gestión global de la formación. En Madrid tenemos un proyecto LPO en un importante cliente y queremos completar el equipo. Como Técnico/a de Formación te encargarás del análisis y evaluación del talento, el diseño de plan de formación, la planificación y gestión de la logística de las acciones formativas y la medición de los resultados. Para ello llevarás a cabo las siguientes tareas: • Coordinación Planificación y programación de la formación: construcción RLT-calendario formativo, • Ejecución del Plan de Formación, • Gestión de FUNDAE, • Medición KPIs-SLAs, • Coordinación interna, • Firma digital imparticiones, • Custodia documental, • Contacto y gestión con proveedores Requisitos: • Valorable formación universitaria relacionada con el área., • Valorable experiencia de 1-2 años de experiencia en la gestión de formación para empresas, • Manejo y conocimientos de FUNDAE, • Nivel avanzado de Excel, • Valorable conocimiento y manejo de CRM relacionados. ¿Quieres saber que beneficios puedes conseguir con esta oportunidad? • Si te motiva tu desarrollo profesional, en Adecco vas a recibir toda la formación que desees (más de 160 acciones formativas) idiomas, habilidades, competencias- poniendo a tu disposición todos los cursos de la Universidad Adecco ¡¡¡Con nosotros puedes seguir creciendo profesionalmente promocionando a las diferentes posiciones que tenemos en Adecco!!! -Proyecto estable. • Tenemos 28 días de vacaciones, y 5 tardes libres para disfrutar en verano. -Recibirás un salario fijo e Importantes Beneficios Sociales ¡En Adecco lo más importante eres tú y los que más quieres! por eso podrás acceder a un plan de beneficios sociales desde el primer día (ayuda en seguro médico, ticket guardería...) Porque creemos en el Talento y no en las etiquetas estamos comprometidos con la no discriminación por razón de raza, edad, sexo, estado civil, ideología, opiniones políticas, nacionalidad, religión, orientación sexual o cualquier otra condición personal. Estos son nuestros principios, los que guían nuestra forma de actuar, nuestra forma de ser, de entender y liderar el mercado laboral.

Aftersales Manager Spain - Alcobendas We are seeking an Aftersales Manager (m/f/d) to establish and lead the Aftersales function supporting the launch and growth of the Changan brand in Spain. This role requires a hands-on and entrepreneurial approach as we build the business from the ground up. As Aftersales Manager, you will play a key role in shaping Changan’s aftersales strategy and customer experience in the Spanish market. You will be responsible for building and leading a Spain-based team, collaborating with dealer partners and third-party service providers, and implementing all core aftersales activities, including parts operations, technical support, warranty management, customer service, roadside assistance, and training. Working closely with Changan’s European and global teams, you will ensure that Changan customers and dealer partners receive a class-leading ownership experience aligned with the quality and innovation of our products. Key Responsibilities • Establish and develop the Spanish Aftersales function, working in close collaboration with European and global stakeholders all in english., • Recruit, lead, coach, and develop a Spain-based aftersales team, which is currently conformed by 7 senior people with good knowledge about the sector., • Design and implement effective parts supply, logistics, technical support, warranty, and customer service programs., • Define and monitor key performance indicators (KPIs) for aftersales operations, dealers, and external service providers., • Build strong relationships with the Spanish dealer network to ensure excellent customer and dealer satisfaction., • Oversee warranty operations and customer complaint handling in line with Changan standards and local regulatory requirements., • Develop and implement technical training programs and service standards for dealer partners and service centres., • Ensure nationwide service coverage and customer support standards, including requirements from fleet, leasing, and corporate customers., • Manage third-party suppliers, including logistics providers, roadside assistance partners, call centres, and technical support providers to achieve high levels of service quality and cost efficiency., • Support the integration and growth of the accessories and value-added services business across the dealer network., • Monitor customer satisfaction metrics and implement continuous improvement actions to enhance the ownership experience., • Ensure compliance with Spanish automotive regulations, consumer protection requirements, and manufacturer standards. Qualifications • Bachelor's degree in Business Administration, Engineering, Automotive Management, or a related field., • Several years of experience, at least 10 years in the automotive industry specifically as Aftersales manager/director in OEM, with significant experience in Aftersales Management working in international environments., • Proven track record in establishing, developing, and leading Aftersales operations, ideally within an international or start-up environment., • Strong understanding of automotive aftersales operations, including parts, warranty, technical services, customer care, and dealer network management., • Demonstrated experience working closely with dealer networks to deliver outstanding customer satisfaction and operational performance., • Excellent leadership, communication, negotiation, and stakeholder management skills., • Strong analytical and problem-solving capabilities, with a strategic and commercially driven mindset., • Ability to work effectively within multicultural and cross-functional international teams., • Fluent in Spanish and English; additional European languages would be an advantage., • Willingness to travel regularly across Spain and occasionally within Europe and internationally. What We Offer • Opportunity to play a pivotal role in launching and growing one of the world's most innovative automotive brands., • A dynamic international environment with close collaboration across Europe and China., • High level of autonomy and responsibility to shape local business operations., • Competitive compensation package, including health insurance and ticket restaurant. Location: Madrid, Spain 100% presential work. It's not possible to work from home. Reporting to: Head of Aftersales Europe and Country Director Spain, both lines.

Aftersales Manager Spain - Alcobendas We are seeking an Aftersales Manager (m/f/d) to establish and lead the Aftersales function supporting the launch and growth of the Changan brand in Spain. This role requires a hands-on and entrepreneurial approach as we build the business from the ground up. As Aftersales Manager, you will play a key role in shaping Changan’s aftersales strategy and customer experience in the Spanish market. You will be responsible for building and leading a Spain-based team, collaborating with dealer partners and third-party service providers, and implementing all core aftersales activities, including parts operations, technical support, warranty management, customer service, roadside assistance, and training. Working closely with Changan’s European and global teams, you will ensure that Changan customers and dealer partners receive a class-leading ownership experience aligned with the quality and innovation of our products. Key Responsibilities • Establish and develop the Spanish Aftersales function, working in close collaboration with European and global stakeholders all in english., • Recruit, lead, coach, and develop a Spain-based aftersales team, which is currently conformed by 7 senior people with good knowledge about the sector., • Design and implement effective parts supply, logistics, technical support, warranty, and customer service programs., • Define and monitor key performance indicators (KPIs) for aftersales operations, dealers, and external service providers., • Build strong relationships with the Spanish dealer network to ensure excellent customer and dealer satisfaction., • Oversee warranty operations and customer complaint handling in line with Changan standards and local regulatory requirements., • Develop and implement technical training programs and service standards for dealer partners and service centres., • Ensure nationwide service coverage and customer support standards, including requirements from fleet, leasing, and corporate customers., • Manage third-party suppliers, including logistics providers, roadside assistance partners, call centres, and technical support providers to achieve high levels of service quality and cost efficiency., • Support the integration and growth of the accessories and value-added services business across the dealer network., • Monitor customer satisfaction metrics and implement continuous improvement actions to enhance the ownership experience., • Ensure compliance with Spanish automotive regulations, consumer protection requirements, and manufacturer standards. Qualifications • Bachelor's degree in Business Administration, Engineering, Automotive Management, or a related field., • Several years of experience, at least 10 years in the automotive industry specifically as Aftersales manager/director in OEM, with significant experience in Aftersales Management working in international environments., • Proven track record in establishing, developing, and leading Aftersales operations, ideally within an international or start-up environment., • Strong understanding of automotive aftersales operations, including parts, warranty, technical services, customer care, and dealer network management., • Demonstrated experience working closely with dealer networks to deliver outstanding customer satisfaction and operational performance., • Excellent leadership, communication, negotiation, and stakeholder management skills., • Strong analytical and problem-solving capabilities, with a strategic and commercially driven mindset., • Ability to work effectively within multicultural and cross-functional international teams., • Fluent in Spanish and English; additional European languages would be an advantage., • Willingness to travel regularly across Spain and occasionally within Europe and internationally. What We Offer • Opportunity to play a pivotal role in launching and growing one of the world's most innovative automotive brands., • A dynamic international environment with close collaboration across Europe and China., • High level of autonomy and responsibility to shape local business operations., • Competitive compensation package, including health insurance and ticket restaurant. Location: Madrid, Spain 100% presential work. It's not possible to work from home. Reporting to: Head of Aftersales Europe and Country Director Spain, both lines.

Are you ready to shape the future of access systems? At SKIDATA, we're leaders in cutting-edge access solutions, and we're looking for a passionate ERP Finance Consultant (m/f/d) to join our dynamic Global Enterprise Business Solutions team. If you thrive on solving complex finance-process challenges, enjoy being the vital link between technology and business, and are eager to make a lasting impact on our finance systems, this is your chance to shine. • Finance Process Support: Provide expert support for ERP issues and change requests with a focus on finance processes such as accounts payable, accounts receivable, general ledger, fixed assets, bank management, and reporting., • Application Administration: Own application administration for our core ERP systems, including Microsoft Dynamics AX 2012 and Microsoft Dynamics 365 Finance & Operations., • ERP Rollouts: Plan, prepare, and support ERP rollouts for finance processes and tools, including key user and end user training., • Third-Party Integration: Coordinate the financial integration of Dynamics add-ins and third-Party applications, such as contract and HR tools., • Continuous Improvement: Design sustainable solutions that prevent recurring issues and drive continuous improvement across our finance systems., • Stakeholder Coordination: Communicate and coordinate with external partners and key users to keep projects moving forward., • Documentation: Maintain and update functional specifications, user manuals, and support documentation., • Interface Monitoring: Monitor interfaces for financial transactions to ensure smooth, reliable operations. In this role you'll be at the heart of our finance systems landscape, ensuring smooth operations while helping shape their future direction. You'll immerse yourself in an inspiring, collaborative environment that not only supports but actively encourages your professional and personal growth. Here, your ideas are valued, and you'll have the exciting opportunity to influence how our finance processes evolve. • BSc/master's degree in business administration, computer science, or a related field (or equivalent experience), • Strong experience in finance areas and processes - ideally accounts payable, accounts receivable, general ledger, fixed assets, bank management, and/or reporting, • Proven experience supporting core business applications such as ERP systems, ideally MS Dynamics AX 2012 or MS Dynamics 365 Finance & Operations, • High affinity for and solid understanding of relevant IT topics, • Strong stakeholder management and engagement skills, • Experience with financial integration of third-Party solutions, • Experience working within an international, global company environment, • Skilled in creating and maintaining functional specifications and end user documentation, • Basic interface knowledge, ideally Microsoft architecture, along with XML knowledge, • Fluent written and spoken English; additional languages are a plus, • Flexible Hybrid Work Model: Achieve a better work-life balance with our adaptable hybrid working options., • Meal Allowance: Benefit from a digital meal designed to suit your preferences., • Job Bike Leasing Program: Participate in our bike leasing program to promote a healthier and more active lifestyle., • Transport Subsidy: Receive financial support for your Job Ticket to help with your daily travel costs., • Extra Vacation Days: Take advantage of an optional additional week of vacation to recharge., • Support Sustainability: Access electric vehicle charging stations in our parking area to support eco-friendly commuting., • Global Collaboration: Work alongside an international team of specialists, sharing knowledge and insights from diverse backgrounds., • Professional Growth Opportunities: Discover excellent chances for career development and skill enhancement. Location: Madrid, Spain (or somewhere else in EUROPE) Anja Effenberger - Senior HR Business Partner Innovative solutions at the cutting edge, a dynamic and forward-thinking work environment, and diverse opportunities - welcome to the world of SKIDATA. Join our strong, international team now and help shape the future of modern access solutions with your creativity and expertise. When you join our SKIDATA team, you'll also be part of the ASSA ABLOY Group, the global leader in access solutions. You'll have 62,000 colleagues in more than 70 different countries. #J-18808-Ljbffr

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