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  • Bell Attendant (sick leave) - Four Seasons Hotel Madrid
    Bell Attendant (sick leave) - Four Seasons Hotel Madrid
    18 hours ago
    Full-time
    Retiro, Madrid

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About Four Seasons Hotel Madrid: Four Seasons Hotel Madrid, a collection of seven heritage buildings is ideally situated near the business district and close to Madrid’s major tourist attractions. A historical landmark redefining elegance, sophistication and urban luxury, located in Centro Canalejas Madrid. After a careful restoration, Four Seasons Hotel Madrid, is hosting 200 guestrooms including 39 suites, 2 restaurants and bars including an expansive roof terrace, a cutting-edge Spa, stylish function spaces and luxury retail. The Role of Bell Attendant: Four Seasons Hotel Madrid is looking for a Bell Attendant to join our team. The Bell Attendant is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. The Bell Attendant is stationed at the bell stand outside the hotel and greets each guest by name upon arrival and departure. The Bell Attendant transports luggage to the guest room for arrivals and transports luggage for departing guests to the hotel entrance or into temporary storage. The Bell Attendant is also in charge of park guest car. The Bell Attendant also provides arriving guests with a hotel orientation. Greets guests and escorts them to their rooms. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-ups. Park guest car with a maximum level of care. IT IS MANDATORY TO HAVE CAR LICENCE Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Greets all guest passing through lobby and offers them assistance. Comply with Four Seasons’ Work Rules and Standards of Conduct. Work harmoniously and professionally with co-workers and supervisors. Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest. Performs errands for guests and the hotel that may require local travel off of the hotel property. Provides a high level of cleanliness in the lobby and luggage storage room. Assists guests at the Concierge Desk. Assisst with responsibilities and duties in the absence or heavy volume in the areas of Door Staff. Our ideal Bell Attendant: As an ambassador of Four Seasons, our ideal Bell Attendant should represent the brand through excellent grooming, a positive attitude and a warm welcoming smile. Strong interpersonal skills are paramount, as well as the ability to multitask, attention to detail and solve problems. Physical by nature this position requires the ability to lift and push at least 30 Kgs. The ideal candidate will have knowledge about the local area. Applicants are required to have one year of experience in a Bell Attendant position. It is required to have driver license. Must have the legal right to work in Spain and have fluency in English and Spanish. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”

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  • Key Account Manager TMCs Globales
    Key Account Manager TMCs Globales
    21 hours ago
    Full-time
    Moncloa - Aravaca, Madrid

    About the job Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms. Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector. Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service: • Royal Hideaway Luxury Hotels & Resorts, • Barceló Hotels & Resorts, • Occidental Hotels & Resorts, • Allegro Hotels All of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory. Do you want to be part of our story? Join our team! Responsabilidades principales • En coordinación con la Dirección Comercial Corporativa, definición e implementación de la estrategia comercial para grandes cuentas internacionales en los segmentos Corporate y MICE., • Identificación, captación y desarrollo de cuentas clave con presencia multinacional o global (Corporaciones multinacionales, Consortia, TMCs)., • Liderazgo en procesos de negociación complejos: RFPs globales, acuerdos marco internacionales, programas preferentes y contratos multi-país., • Gestión directa de un portfolio de cuentas estratégicas, asegurando crecimiento de producción, rentabilidad y penetración en la red hotelera., • Coordinación con equipos comerciales regionales y locales para la correcta implementación de acuerdos globales y alineación estratégica., • Análisis de performance de cuentas (KPIs, producción, market share, share of wallet) y definición de planes de acción, así como elaboración de reporting estratégico, previsiones y seguimiento de objetivos comerciales., • Representación de la compañía en ferias internacionales, workshops, roadshows y eventos del sector., • Desarrollo de relaciones de alto nivel con decisores clave Your benefits: *You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues. • Why limit yourself to one location when you can move between countries and work in different areas of the company? At Barceló Hotel Group, we offer you geographical mobility and the chance to gain knowledge about various products and services throughout your career., • We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join. *You will have access to the best training programs in the market, tailored to your position within the company. Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform. • We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates. We want you to join us in our commitment to building a better future! As one of our greatest challenges is ensuring your happiness, being part of the Barceló Hotel Group team comes with additional advantages and benefits, including: 1. Exclusive discounts on hotels and travel for you, your family, and friends., 2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló group., 3. Ongoing discounts with various companies related to leisure and free time., 4. Special offers with product and service companies., 5. Exclusive agreements with different training and business schools Requisitos • Experiencia mínima de 5-7 años en ventas hoteleras, con al menos 2-3 años gestionando grandes cuentas internacionales o posiciones de responsabilidad., • Experiencia demostrada en negociación de RFPs globales, acuerdos multinacionales y cuentas estratégicas., • Conocimiento profundo del segmento Business Travel y MICE a nivel internacional., • Experiencia trabajando con TMCs globales (American Express GBT, CWT, BCD Travel, etc.) tanto en el área de Corporate transient como en MICE., • Alto nivel de interlocución y capacidad de negociación con perfiles senior., • Manejo avanzado de CRM y herramientas de análisis comercial., • Disponibilidad para viajar a nivel internacional. Idiomas • Inglés obligatorio (nivel muy alto, negociación)., • Valorable otros idiomas (francés, alemán u otros mercados estratégicos). La empresa The Barceló Group, founded in 1931 by Simón Barceló in the island of Mallorca (Spain), is a vertically integrated tourism group that is made up of the Barceló Hotel Group, which has more than 250 hotels and more than 55,000 rooms in 22 countries; and by the travel division Ávoris, which has more than 700 travel agencies on 4 continents, several tour operators and receptive operators, and even an airline. Working at Barceló means being part of a project. It's not because we are the second largest hotel chain in Spain, nor because our growth is unstoppable. The real reason is that we are a people-oriented company that works for people. Wherever you are, you can always go further. We believe in respect, effort and the ability to excel. In an industry that is constantly evolving, and with such a diverse, multidisciplinary team, rigid structures have no place. Dynamism is in the company’s DNA and that’s why we’re committed to the education, training and continuous development of our team. Since 1989 the company has been channeling its social work through the Barceló Foundation, which collaborates in health, education, economic development and culture projects in underdeveloped countries. At Barceló our motto is: wherever you are, you can always go further.

    Immediate start!
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  • Ejecutivo de Ventas - Business Travel
    Ejecutivo de Ventas - Business Travel
    21 hours ago
    Full-time
    Moncloa - Aravaca, Madrid

    About the job Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms. Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector. Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service: • Royal Hideaway Luxury Hotels & Resorts, • Barceló Hotels & Resorts, • Occidental Hotels & Resorts, • Allegro Hotels All of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory. Do you want to be part of our story? Join our team! Your benefits: *You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues. • Why limit yourself to one location when you can move between countries and work in different areas of the company? At Barceló Hotel Group, we offer you geographical mobility and the chance to gain knowledge about various products and services throughout your career., • We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join. *You will have access to the best training programs in the market, tailored to your position within the company. Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform. • We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates. We want you to join us in our commitment to building a better future! As one of our greatest challenges is ensuring your happiness, being part of the Barceló Hotel Group team comes with additional advantages and benefits, including: 1. Exclusive discounts on hotels and travel for you, your family, and friends., 2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló group., 3. Ongoing discounts with various companies related to leisure and free time., 4. Special offers with product and service companies., 5. Exclusive agreements with different training and business schools Contract type: Regular What will you do? El/la Ejecutivo/a de Ventas Corporate será responsable de la captación, gestión y fidelización de cuentas corporativas, con el objetivo de maximizar los ingresos por alojamiento y servicios asociados (restauración, salas de reuniones, eventos corporativos), garantizando el cumplimiento de los objetivos comerciales y fortaleciendo el posicionamiento de la cadena hotelera en el segmento Business Travel. Requisitos: • Mínimo 2 años de experiencia en puesto similar, • Conocimiento sólido del mercado corporate y de los procesos de contratación hotelera., • Experiencia en negociación de tarifas, contratos y gestión de RFPs., • Aunque no es imprescindible, se valorará el conocimiento del CRM Salesforce, • Capacidad de análisis de datos comerciales y KPIs., • Disponibilidad para viajar según necesidades del puesto., • Inglés nivel alto (hablado y escrito) – Se valorarán otros idiomas (Francés) Responsabilidades principales: • Prospección, captación y desarrollo de nuevas cuentas corporativas a nivel local, nacional e internacional., • Gestión activa, ya sea de manera presencial o telemática (Telemarketing) y fidelización de la cartera de clientes corporate asignada., • Negociación de acuerdos comerciales y tarifas corporate (RFP, LRA, contratos marco, condiciones preferentes)., • Seguimiento de producción, análisis de resultados y detección de oportunidades de crecimiento., • Realización de visitas comerciales, presentaciones y reuniones con clientes clave., • Participación en ferias, workshops y eventos del sector corporativo., • Elaboración de informes comerciales periódicos de actividad y resultados., • Garantizar un alto nivel de satisfacción del cliente y promover relaciones a largo plazo., • Apoyo en acciones comerciales internacionales, colaborando en la gestión de cuentas globales y campañas coordinadas con equipos comerciales de otros países., • Participación en iniciativas internacionales de captación y desarrollo de negocio, incluyendo acciones conjuntas con partners, TMCs y cuentas multinacionales. Se valorará: • Experiencia previa en cadenas hoteleras internacionales o entornos multi-hotel., • Conocimiento del segmento MICE y grupos corporativos., • Red de contactos en empresas, agencias de business travel o TMCs. Idiomas requeridos: Inglés y Español. La empresa The Barceló Group, founded in 1931 by Simón Barceló in the island of Mallorca (Spain), is a vertically integrated tourism group that is made up of the Barceló Hotel Group, which has more than 250 hotels and more than 55,000 rooms in 22 countries; and by the travel division Ávoris, which has more than 700 travel agencies on 4 continents, several tour operators and receptive operators, and even an airline. Working at Barceló means being part of a project. It's not because we are the second largest hotel chain in Spain, nor because our growth is unstoppable. The real reason is that we are a people-oriented company that works for people. Wherever you are, you can always go further. We believe in respect, effort and the ability to excel. In an industry that is constantly evolving, and with such a diverse, multidisciplinary team, rigid structures have no place. Dynamism is in the company’s DNA and that’s why we’re committed to the education, training and continuous development of our team. Since 1989 the company has been channeling its social work through the Barceló Foundation, which collaborates in health, education, economic development and culture projects in underdeveloped countries. At Barceló our motto is: wherever you are, you can always go further.

    Easy apply
  • Reservations Agent French Part-time CRO Madrid
    Reservations Agent French Part-time CRO Madrid
    2 days ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: Flexibility, Proactivity and liking to work by objectives; Excellent communication skills; Schedule Flexibility; Training in Hospitality, Tourism or similar (preferential factor); Sales skills (experience in reservation management or in the commercial area will be valued); Experience in customer service (preferential factor); Knowledge of French is a must; Availability to carry out full-time face-to-face functions Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: Integration in a dynamic team, focused on a service of excellence Remuneration compatible with the role Continuous Training Plan to enhance career development Access to the e-learning training platform Possibility of functional, national and/or international mobility Incentives and Benefits Plan 16 hours per week Leisure: Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

    Easy apply
  • Cocinero/a - Four Seasons Hotel Madrid
    Cocinero/a - Four Seasons Hotel Madrid
    3 days ago
    Full-time
    Centro, Madrid

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. The Role of Cook: The Four Seasons Hotel Madrid is looking for a Cook to join our team. The Cook is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Cook prepares breakfast, lunch an/or dinner per guest orders from all outlets in accordance with production requirements and quality standards while maintaining a safe and sanitary work environment. • Prepare food items of consistent quality according to guest orders following recipe, as well as production, portion, and presentation standards Operate, maintain and properly clean kitchen equipment, including, food processor, mixer, oven., • Maintain a clean and efficient station., • Strong knowledge of health codes and full understanding of all knife cuts, • Label and date all food containers and rotates as per policies, • Determines necessary preparation, freezer pull and line set up, • Returns all food items not used to designated storage areas., • Manage and prioritize tasks by shift. Our Ideal Cook will have: Our ideal Cook candidate have excellents teamwork skills. Attention to detail and the ability to multi task are required. The Cook position is required to operate, maintain and properly clean all pastry shop equipment. Applicants also are required to have a trade apprenticeship or other form of register training in the culinary discipline. It is required minimum two years of culinary experience in a luxury restaurant or similar. Basic knowledge of kitchen tools and culinary operations is required. Position also requires continuous standing for up to 8 hrs per shift and the ability to lift up to 30Kg. Applicants also are needed to have a flexible schedule and the ability to work all shifts, weekends and holidays. Fluency in reading, writing, and spoken English and Spanish is also required. Must have the legal right to work in Spain and have fluency in English and Spanish. Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.” La empresa History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.

    Immediate start!
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  • Reservations Agent German Part Time CRO Madrid
    Reservations Agent German Part Time CRO Madrid
    2 days ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: Flexibility, Proactivity and liking to work by objectives; Excellent communication skills; Schedule Flexibility; Training in Hospitality, Tourism or similar (preferential factor); Sales skills (experience in reservation management or in the commercial area will be valued); Experience in customer service (preferential factor); Knowledge of German is a must; Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: Integration in a dynamic team, focused on a service of excellence Remuneration compatible with the role Continuous Training Plan to enhance career development Access to the e-learning training platform Possibility of functional, national and/or international mobility Incentives and Benefits Plan 16 hours per week. From friday to sunday Leisure: Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

    Easy apply
  • Reservations Agent Italian Part-time CRO Madrid
    Reservations Agent Italian Part-time CRO Madrid
    2 days ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: . Flexibility, Proactivity and liking to work by objectives; . Excellent communication skills; . Schedule Flexibility; . Training in Hospitality, Tourism or similar (preferential factor); . Sales skills (experience in reservation management or in the commercial area will be valued); . Experience in customer service (preferential factor); . Knowledge of Italian is a must; . Availability to carry out full-time face-to-face functions . Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: - Integration in a dynamic team, focused on a service of excellence - Remuneration compatible with the role - Continuous Training Plan to enhance career development - Access to the e-learning training platform - Possibility of functional, national and/or international mobility - Incentives and Benefits Plan - 16 hours per week Leisure: . Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; . Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: . Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

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  • Oficial de Peluquería
    Oficial de Peluquería
    2 months ago
    Part-time
    Móstoles

    Buscamos talento para Salón de belleza Móstoles Somos un salón de peluquería y estética, con un local amplio, elegante y totalmente equipado. Buscamos un Oficial de Primera polivalente (que domine corte, color y técnicas actuales) con ganas de liderar el crecimiento del salón. ¿Qué ofrecemos? Buscamos una relación honesta y profesional con dos modalidades posibles según tu perfil: • Modelo Colaborativo (50/50): La opción más rentable. Te llevas el 50% de los beneficios de tus servicios. Yo pongo el local y todos los productos; tú pones tu mano de obra, herramientas y pasión. Modo colaborativo., • Modelo Nómina: Contrato laboral con nómina progresiva. Empezamos ajustados y subimos al 100% conforme el salón alcance su máximo rendimiento., • Requisitos:, • Experiencia demostrable como Oficial de 1ª., • Perfil polivalente (se valora mucho si sabes de estética para cruzar servicios)., • Energía, buena presencia y capacidad para captar y fidelizar clientes., • Residencia en Móstoles o alrededores., • Te gustan los retos Buscamos a alguien que quiera sacar este proyecto adelante con nosotros. Si tienes ganas de crecer en un entorno tranquilo y precios competitivos. Importante: No es un puesto de "ayudante", buscamos a un Oficial de 1ª autónomo capaz de gestionar la sección femenina con total libertad y profesionalidad. Si tienes ganas de trabajar en un entorno tranquilo y ser dueño de tus ingresos este es tu sitio.

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  • Reservations Agent Dutch Part-time CRO Madrid
    Reservations Agent Dutch Part-time CRO Madrid
    2 days ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: Flexibility, Proactivity and liking to work by objectives; Excellent communication skills; Schedule Flexibility; Training in Hospitality, Tourism or similar (preferential factor); Sales skills (experience in reservation management or in the commercial area will be valued); Experience in customer service (preferential factor); Knowledge of Dutch is a must; Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: Integration in a dynamic team, focused on a service of excellence Remuneration compatible with the role Continuous Training Plan to enhance career development Access to the e-learning training platform Possibility of functional, national and/or international mobility Incentives and Benefits Plan 16 hours per week. From friday to sunday Leisure: Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

    Easy apply
  • Key Account Manager TMCs Globales
    Key Account Manager TMCs Globales
    4 days ago
    Full-time
    Retiro, Madrid

    Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms. Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector. Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service: Royal Hideaway Luxury Hotels & Resorts Barceló Hotels & Resorts Occidental Hotels & Resorts Allegro Hotels All of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory. Do you want to be part of our story? Join our team! What will you do? Responsabilidades principales En coordinación con la Dirección Comercial Corporativa, definición e implementación de la estrategia comercial para grandes cuentas internacionales en los segmentos Corporate y MICE. Identificación, captación y desarrollo de cuentas clave con presencia multinacional o global (Corporaciones multinacionales, Consortia, TMCs). Liderazgo en procesos de negociación complejos: RFPs globales, acuerdos marco internacionales, programas preferentes y contratos multi-país. Gestión directa de un portfolio de cuentas estratégicas, asegurando crecimiento de producción, rentabilidad y penetración en la red hotelera. Coordinación con equipos comerciales regionales y locales para la correcta implementación de acuerdos globales y alineación estratégica. Análisis de performance de cuentas (KPIs, producción, market share, share of wallet) y definición de planes de acción, así como elaboración de reporting estratégico, previsiones y seguimiento de objetivos comerciales. Representación de la compañía en ferias internacionales, workshops, roadshows y eventos del sector. Desarrollo de relaciones de alto nivel con decisores clave Your benefits: You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues. Why limit yourself to one location when you can move between countries and work in different areas of the company? At Barceló Hotel Group, we offer you geographical mobility and the chance to gain knowledge about various products and services throughout your career. We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join. You will have access to the best training programs in the market, tailored to your position within the company. Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform. * We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates. We want you to join us in our commitment to building a better future! As one of our greatest challenges is ensuring your happiness, being part of the Barceló Hotel Group team comes with additional advantages and benefits, including: 1. Exclusive discounts on hotels and travel for you, your family, and friends. 2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló group. 3. Ongoing discounts with various companies related to leisure and free time. 4. Special offers with product and service companies. 5. Exclusive agreements with different training and business schools

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  • Reservations Agent French CRO Madrid 1
    Reservations Agent French CRO Madrid 1
    4 days ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: - Flexibility, Proactivity and liking to work by objectives; - Excellent communication skills; - Schedule Flexibility; - Training in Hospitality, Tourism or similar (preferential factor); - Sales skills (experience in reservation management or in the commercial area will be valued); - Experience in customer service (preferential factor); - Knowledge of French is a must; - Availability to carry out full-time face-to-face functions - Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: - Integration in a dynamic team, focused on a service of excellence - Remuneration compatible with the role - Continuous Training Plan to enhance career development - Access to the e-learning training platform - Possibility of functional, national and/or international mobility - Incentives and Benefits Plan - 40, 30 hours per week Leisure: - Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; - Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: - Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

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  • Front Office Host
    Front Office Host
    6 days ago
    Full-time
    Retiro, Madrid

    Come reimagine hospitality with us as our new superhost of our Madrid location! Your Mission Should You Choose To Accept It… As our Community Host, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Madrid-location will become a raving fan of TSH instantly! In Case You Don’t Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do You make sure everyone gets a warm welcome as soon as they walk in You’ll help our guests at our self-check-in kiosks (we have no reception desk) You get to stretch your F&D skills by preparing and serving a variety of local dishes Barista anyone? You’ll brew delicious coffee one day and will be mixing our signature cocktail the next You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!) Who You Are You have a flexible, hands-on, motivated and positive approach You’re an octopus that loves to get your dexterity skills into action You have a background in hospitality, preferably in a hotel environment You love responsibility and handle stressful peak periods like a pro Fluent in English and Spanish – Know any other languages? The more the merrier! Hard working, responsible and a “let’s do this!” mentality You’re a European citizen or legally allowed to work in Spain What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

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