Marketing sales with en jobs in Spain

About the job ¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid, Londres y París, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un recepcionista para nuestros hoteles 4* situados en Barcelona. Misión del puesto: recibir y atender a los clientes con una atención exquisita en todo momento. Es la principal cara visible para los huéspedes, la imagen del hotel, y su propósito es lograr su satisfacción. Reporta a: Jefe/a de Recepción Funciones: - Gestionar las entradas y salidas de los clientes del Hotel. - Atender al cliente en la recepción, vía telefónica o por email: Informar y asesorar de los servicios turísticos, así como responder a las peticiones de información que formulen los clientes. - Dar soporte en reservas de grupos y rooming list. - Gestionar las reservas individuales y promover la venta de habitaciones, así como de upsellings. - Gestionar las reclamaciones de los clientes y solucionar las incidencias que se puedan producir durante el turno. - Ser responsable de la facturación, el cobro y el cierre de caja durante su turno. - Contacto con el resto de departamentos del Hotel para el correcto funcionamiento. - Ofrecer un servicio profesional, amigable y enfocado en proporcionar la mejor experiencia a nuestros clientes. Requisitos: Experiencia de, al menos, 2 años como recepcionista en hoteles de la misma categoría. - Formación universitaria o de grado superior en turismo o hostelería. - Se valorará el conocimiento de PMS, especialmente de Ulyses Cloud. - Elevada orientación al cliente y vocación de servicio. - Persona atenta a los detalles, con recursos para resolver incidencias de forma eficiente y acostumbrada al multitasking. - Capacidad de trabajar en equipo. - Idiomas: imprescindible tener buen dominio de castellano e inglés, así como de un tercer idioma. Cualquier otro idioma será valorado positivamente. - Disponibilidad horaria para trabajar en distintos turnos de mañana, tarde y noche, así como festivos y fines de semana. Se ofrece: - Contrato de sustitución - Incorporación inmediata - Jornada completa 40 horas semanales Department: Customer Service Languages required: English and Spanish. The company Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid, London and Paris, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others. We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture. We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests. GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.

About the job Company Description SO/ Sotogrande is a tribute to fashion, design, gastronomy and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, making it an idyllic place where families and friends celebrate life, enjoy serenity and a healthy, contemporary lifestyle together. It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms, of which 36 are suites, exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 3,500 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 5 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails. Job Description Manage and oversee SPA & Wellness operations Ensure that the spa operates cost effectively and efficiently. Implement inventory control procedures to ensure that adequate stock levels are maintained. Develop budgets and short to long range strategic planning for the operation of the spa. Develop the spa's standard operating procedures and policies. Work with the Sales & Marketing team regarding all aspects of spa promotions. Maintain thorough knowledge of competitors, including location, product offering, pricing, promotions and sales techniques. Understands the impact of department operations on the overall financial goals and objectives of the property and manages to meet or exceed budgeted goals. Sets a positive example in customer relations. Interacts with customers to obtain feedback on product quality and service levels. Addresses customer problems and complaints. Motivates employees to provide excellent customer service. Emphasizes customer satisfaction during all departmental meetings and focuses on continuous improvement. Strives to improve service performance. Maintains a close relationship with the teams, always listening to identify and address employee issues or concerns and escalate them to the Director of Spa. Drives the continuous training program so that employees receive adequate training to successfully perform their jobs. Ensures compliance with operating policies and procedures. Qualifications Bachelors Degree in Business and or Hospitality Management Two years experience in a same role in a 5 star spa with a multicultural team or 5 years as SPA Manager Advanced level of English and Spanish. Office package management. Excellent writing, administration and customer service skills. Additional Information Attractive incentive plan. Important discounts on Hotel services. Discounts in Accor group hotels and collaborating companies. Department: Spa The company Avant-garde & Stylish SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

About the job RESPONSABILIDADES DE SU PUESTO DE TRABAJO Labores de Check in y Check out. Realizar visitas guiadas por el hotel para familiarizar a los huéspedes con las instalaciones, servicios y áreas destacadas. Gestionar las consultas, quejas y comentarios de los huéspedes con profesionalismo y eficacia. Dar la bienvenida a los huéspedes de forma cálida y profesional, asegurando una experiencia de check-in fluida y agradable. Asegurar que las solicitudes de los huéspedes sean cumplidas de manera rápida y precisa. Mantener un seguimiento constante con los huéspedes alojados para garantizar su satisfacción y anticiparse a sus necesidades. Gestionar solicitudes especiales, coordinar celebraciones (cumpleaños, aniversarios, etc.) y ofrecer atención especial a huéspedes VIP. Asistir durante el proceso de check-out, asegurando una despedida cordial y una experiencia positiva hasta el final. Control y gestión de preferencias de los clientes y su comunicación al resto de los departamentos. Refuerzo como hostess en los restaurantes. Identificar oportunidades para crear momentos “wow” que sorprendan y deleiten a los huéspedes durante su estancia. Si fuese necesario, refuerzo en cualquier otro departamento. Labores de botones, dando asistencia en puerta aparcando o entregando coches. Transporte de clientes a algún punto de venta en el coche de empresa. ** Características Personales:** Orientación a resultados. Trabajo en equipo. Gestión de feedback. Capacidad analítica. Conocimientos Específicos: Flexibilidad para trabajar en horarios y días variados, incluyendo fines de semana y días festivos, según sea necesario. Dominio del idioma inglés avanzado, y se valorará el conocimiento de otros idiomas adicionales. Requisitos propios del puesto: Comunicación efectiva. Resolución de problemas. Atención al detalle. Multitarea y gestión del tiempo. Escucha activa. Empatía. Department: Guest Relations The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

About the job ¿Cuál será tu misión? Como Jefe de Turno de Banquetes, te encargarás de supervisar todos los aspectos de un banquete o evento, en particular, la preparación de las salas de reuniones, la presentación de la comida y el servicio, centrándose en los detalles y en la calidad de la presentación y el servicio al cliente. ¿Qué tendrás que hacer? Coordinar las operaciones diarias, garantizando que los procesos y procedimientos relacionados con la configuración de producto, la calidad y el servicio cumplan las normas de la marca. Asistir en la organización, coordinación y asignación de las actividades, tareas y turnos del personal del restaurante. Supervisar el rendimiento de todos los miembros del equipo de Restauración en todas las áreas bajo su responsabilidad. Asegurarse de que los miembros del equipo conocen y ofrecen los distintos productos y servicios disponibles en el restaurante del hotel. Garantizar que toda la información comunicada por el departamento comercial interno del hotel sea recibida y aplicada correctamente por el equipo de Restauración. Supervisar el montaje de las salas del hotel para la organización de eventos. Mantener un contacto directo y frecuente con los huéspedes para garantizar que se cumplan sus expectativas. Demostrar un excelente conocimiento de los huéspedes habituales, prestando atención a sus preferencias. Gestionar y supervisar las cuestiones planteadas por los huéspedes y garantizar la satisfacción de los clientes. Revisar y supervisar la correcta aplicación de las técnicas de ventas de segmento superior y de ventas cruzadas dentro del equipo de Restauración. Contribuir al control de costes en todas las áreas de responsabilidad. Garantizar el cumplimiento de las normas de salud, seguridad, higiene y concienciación sobre el alcohol. ¿Qué buscamos? De 2 a 3 años de experiencia en Restauración. Buen conocimiento de inglés. Disponibilidad para trabajar en turno de tarde/noche. Formación profesional en gestión hotelera. Conocimientos prácticos de diversos programas informáticos (Microsoft Office, TMS, etc.) y sistema TPV. Vocación de servicio. Dotes de comunicación y relación interpersonal. Interés por conseguir resultados y ambición de superar las expectativas de los clientes. Iniciativa comercial. Trabajo en equipo. Actitud respetuosa y profesional. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: F&B service The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

About the job POSITION SUMMARY Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Spa Sport and Fitness Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.

About the job ¿Cuál será tu misión? Como Recepcionista, serás responsable de atender las necesidades de los huéspedes a su llegada y salida así como de proporcionarles una experiencia excepcional en general durante su estancia, en línea con la visión y los valores del hotel sobre la satisfacción del cliente. - Incorporación Inmediata con finalización en Diciembre. ¿Qué tendrás que hacer? Recibir y completar el proceso de check-in de todos los huéspedes y grupos que lleguen de forma puntual y profesional, así como completar el proceso de check-out de los huéspedes y grupos que se marchen. Gestionar la asignación de habitaciones en función de las características de los huéspedes (VIP, tradicionales, nuevos clientes, etc.) con el departamento correspondiente. Gestionar si es necesario, y asegurarse de mantener a la recepción y al equipo directivo plenamente informados de las peticiones, consultas, quejas y/o sugerencias de los huéspedes, tanto de los huéspedes como de otros departamentos. Conocer todos los productos y servicios del hotel, tarifas, promociones disponibles y paquetes de descuento, así como los eventos especiales y VIP diarios. Conocer y comunicar los servicios disponibles en el hotel (tales como reservas en restaurantes) e información general sobre seguridad. Maximizar la ocupación de habitaciones con las mejores tarifas (esto incluye cerrar ventas y extranets si es necesario). Utilizar técnicas de up-selling (promocionar el programa de fidelización de la empresa y Rewards, otros destinos, comidas y bebidas, transporte e instalaciones del hotel). Gestionar las reservas de habitaciones de los huéspedes. Proporcionar información a los huéspedes sobre la propiedad y los alrededores (museos, monumentos), incluidos eventos especiales, lugares de interés, restaurantes, actividades, etc. en la ciudad. Responder a las solicitudes de los huéspedes de servicios o preparativos especiales (por ejemplo, transporte, reservas, limpieza en seco) organizándolos o identificando a los proveedores adecuados. Seguir las normas de la marca de la empresa. Asistir a otros departamentos, según sea necesario. Informar y proporcionar servicios nocturnos a los huéspedes (por ejemplo, llamada despertador). Gestionar los pagos de facturación y las operaciones de caja durante el turno de noche. Hacer rondas, comprobar si hay irregularidades, cerrar ventanas, puertas, etc. Responsable de los informes de auditoría nocturna. ¿Qué buscamos? - Incorporación Inmediata con finalización en Diciembre. Experiencia previa en el departamento de Front Office, preferiblemente en un hotel de tamaño y complejidad similares. Licenciatura o diplomatura en Dirección Hotelera o equivalente. Imprescindible dominio del idioma local y nivel alto de inglés. Conocimiento de varios programas informáticos (Microsoft Office, TMS, etc.) y sistemas de Front Office. Orientación al servicio al cliente. Flexibilidad para responder a diversas situaciones de trabajo. Gran capacidad de comunicación. Orientación comercial. Capacidad para trabajar de forma independiente y en equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: Reception The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

About the job ROLE AND RESPONSABILITIES: As a CRO Sales Representative (H/M), you will report to the Supervisor of the Central Reservations Office of Hotels Menores de Madrid and will be responsible for ensuring compliance with the service through different channels, offering products and services from the hotels, actively contributing to increasing income and decisively exceeding customer expectations, guaranteeing excellent service. What are we looking for? . Flexibility, Proactivity and liking to work by objectives; . Excellent communication skills; . Training in Hospitality, Tourism or similar (preferential factor); . Sales skills (experience in reservation management or in the commercial area will be valued); . Experience in customer service . Knowledge of Italian and English is a must; . Availability to carry out full-time face-to-face functions . Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: - Integration in a dynamic team, focused on a service of excellence - Remuneration compatible with the role - Continuous Training Plan to enhance career development - Access to the e-learning training platform - Possibility of functional, national and/or international mobility - Incentives and Benefits Plan Leisure: . Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; . Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: . Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector Department: Sales The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

About the job ¿Cuál será tu misión? En el NH Avenida Jerez buscamos Recepcionista disponible para cubrir eventualmente turnos de sustitución. Como Recepcionista, serás responsable de atender las necesidades de los huéspedes a su llegada y salida así como de proporcionarles una experiencia excepcional en general durante su estancia, en línea con la visión y los valores del hotel sobre la satisfacción del cliente. ¿Qué tendrás que hacer? Recibir y completar el proceso de check-in de todos los huéspedes y grupos que lleguen de forma puntual y profesional, así como completar el proceso de check-out de los huéspedes y grupos que se marchen. Gestionar la asignación de habitaciones en función de las características de los huéspedes (VIP, tradicionales, nuevos clientes, etc.) con el departamento correspondiente. Gestionar si es necesario, y asegurarse de mantener a la recepción y al equipo directivo plenamente informados de las peticiones, consultas, quejas y/o sugerencias de los huéspedes, tanto de los huéspedes como de otros departamentos. Conocer todos los productos y servicios del hotel, tarifas, promociones disponibles y paquetes de descuento, así como los eventos especiales y VIP diarios. Conocer y comunicar los servicios disponibles en el hotel (tales como reservas en restaurantes) e información general sobre seguridad. Maximizar la ocupación de habitaciones con las mejores tarifas (esto incluye cerrar ventas y extranets si es necesario). Utilizar técnicas de up-selling (promocionar el programa de fidelización de la empresa y Rewards, otros destinos, comidas y bebidas, transporte e instalaciones del hotel). Gestionar las reservas de habitaciones de los huéspedes. Proporcionar información a los huéspedes sobre la propiedad y los alrededores (museos, monumentos), incluidos eventos especiales, lugares de interés, restaurantes, actividades, etc. en la ciudad. Responder a las solicitudes de los huéspedes de servicios o preparativos especiales (por ejemplo, transporte, reservas, limpieza en seco) organizándolos o identificando a los proveedores adecuados. Seguir las normas de la marca de la empresa. Asistir a otros departamentos, según sea necesario. PUEDE INCLUIRSE LA FUNCIÓN DE RECEPCIONISTA NOCTURNO: Informar y proporcionar servicios nocturnos a los huéspedes (por ejemplo, llamada despertador). Gestionar los pagos de facturación y las operaciones de caja durante el turno de noche. Hacer rondas, comprobar si hay irregularidades, cerrar ventanas, puertas, etc. Responsable de los informes de auditoría nocturna. ¿Qué buscamos? Experiencia previa en el departamento de Front Office, preferiblemente en un hotel de tamaño y complejidad similares. Licenciatura o diplomatura en Dirección Hotelera o equivalente. Imprescindible dominio del idioma local y nivel alto de inglés. Conocimiento de varios programas informáticos (Microsoft Office, TMS, etc.) y sistemas de Front Office. Orientación al servicio al cliente. Flexibilidad para responder a diversas situaciones de trabajo. Gran capacidad de comunicación. Orientación comercial. Capacidad para trabajar de forma independiente y en equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: Reception The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

About the job ­­­TELEPHONE OPERATOR ¿Tienes pasión por el servicio al cliente? ¿Buscas un puesto con posibilidades de carrera dentro de la compañía hotelera más grande del mundo? ¡No busques más, en W Barcelona te estamos esperando! Tareas principales: - Contestar, registrar y tramitar todas las llamadas, peticiones, preguntas o dudas de los clientes internos y externos. - Procesar las solicitudes de los huéspedes. - Hacer un seguimiento de los huéspedes para asegurarse de que sus peticiones o problemas se han resuelto de forma satisfactoria. - Crear experiencias únicas para los clientes. - Gestión de quejas. Lo que buscamos: - Experiencia previa en atención cliente de lujo. - Actitud positiva y personalidad extrovertida. - Español e inglés avanzados. Lo que ofrecemos: - Contrato fijo discontinuo. - Ambiente dinámico. - Turnos seguidos de 8h rotativos. - Horario de lunes a domingo con dos días libres seguidos a la semana, un fin de semana libre al mes y planificación mensual de horarios. - Oportunidades de crecimiento dentro de la compañía. Beneficios: - Comedor de personal. - Actividades de Team Building. - Uniforme y lavandería interno y gratuito. - Descuentos en hoteles Marriott. - Oportunidades de aprendizaje y desarrollo. - Programas de reconocimiento y bienestar. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. Department: Reception Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.

JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience. Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Administration Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

About the job POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Reservations About you Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do Reporting to the Director of Finance, the Director of Purchasing is a key strategic leader responsible for overseeing all purchasing and warehouse operations across the SLS Barcelona hotel and its food & beverage outlets. This role ensures that procurement processes are efficient, cost-effective, and aligned with company policies, while maintaining the highest standards of service and quality. Build and maintain the purchasing system. Develop, lead and manage the entire purchasing team. Review purchase order claims and contracts for conformance to company policy. Develop and implement purchasing and contract management instructions, policies, and procedures Participate in the development of specifications for equipment, products or substitute materials Resolve vendor grievances and claims. Gather and analyze data, study sales and inventory records, identify suppliers, and stay on top of factors affecting supply and demand to forecast current and future costs of needed products and materials Identify and interview potential suppliers to determine quality, price, reliability, and delivery terms, and make decisions to ensure that needed supplies arrive in time and at the right price Administer bidding process and contracts for vendor performance/compliance within established limits for the purpose of securing items and/or services within budget and in compliance Responsible for the procurement and expediting of all material supplies, equipment and services Assists Finance/Accounting department in establishing purchasing policies, procedures, and controls in accordance with the company policies and needs Oversee procurement compliance and ensure adherence to state regulations, brand standards, and internal audit controls. Recommends substitutions for appropriate considerations, requests and analyzes quotes from vendors for unusual item. Oversee procurement compliance and ensure adherence to state regulations, brand standards, and internal audit controls. Qualifications What we are looking for... College Degree in Business, Hospitality, or Related field preferred. At least five (5) or more years of Purchasing management experience for a hotel and F&B, preferably in an upscale or lifestyle brand hotel Deep knowledge of procurement systems and tools, with proficiency in Opera, Microsoft Excel, Word, and Outlook. Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them. Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Purchasing The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

About the job POSITION SUMMARY Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education : High school diploma or G.E.D. equivalent. Related Work Experience : At least 1 year of related work experience. Supervisory Experience : No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Purchasing Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

About the job The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company based targets and Key Performance Indicators (KPI’s). The Hotel Operations Department consists of Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day to day operation and performance of all of the departments within Hotel Operations. Qualifications: · Minimum of five years’ experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment. · Exceptional communication, problem solving decision making and interpersonal skills. · Ability to lead with a “global” perspective in a culturally diverse and dynamic environment. · Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, work force planning and management, leadership techniques and production methods. · Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques · Knowledge of policies and practices involved in the human resources function. · Ability to lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes. · Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (Preferred), or “on the job” progressive experience equivalent. · Intermediate computer software skills required. Number of positions: 10 Department: Guest Relations The company Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.

About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself – Lead Yourself – Make it Count What’s the Job? As a Front Office Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. Reports to the Front Office Manager. Your day-to-day Be the warm welcome that kicks off a memorable guest experience! Support the Front Office Supervisors in all required tasks. Acknowledge IHG Rewards Club and Kimpton Karma members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day’s schedule. What we need from you Bachelor’s degree in hospitality or related field. 2+ years’ experience working in Front Office department. Must be fluent in local language and English, German will be highly valuable. Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us Competitive salary. Discounted international room rates. Employee recognition programmes. Training programmes and access to IHG’s training tool. Meals whilst on duty. Uniform and laundry service. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Department: Reception About you Language required: Spanish. About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself – Lead Yourself – Make it Count

About the job Company DescriptionUpscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Job Description Preparation and submission of group proposals in accordance with guidelines set by sales executives. Ongoing assistance in the maintenance of the group database. Assist if required in the preparation of meeting material, i.e., conference kits, direct mail pieces, etc., in collaboration with the Sales Manager. Keep the archive in order and documentation accessible to the rest of the team. Participate in the reception and operations of groups and events together with the Conference Welcomer. Acquire the necessary knowledge related to Marketing and Communication for a better performance of the assigned tasks. Provide an efficient, friendly, and professional service to all guests up to Sofitel brand standards. On behalf of Sofitel Barcelona, establish positive relationships with clients. Take responsibility for ensuring that all required tasks are completed accurately and within deadlines. Ensure confidentiality of information or transactions of the hotel, clients, and staff during or after the internship period in the company. All similar and/or equivalent duties inherent to the internship itself. Qualifications Currently enrolled in a Hospitality School or a General Business School. Strong social and communication skills to build valued relationships. Proactive, enthusiastic, and attentive to detail work attitude. Excellent knowledge of Spanish, English and French languages. You don't have to be a specialist already, but you are eager to learn. Available for at least 6 months, 5 days a week, 40 hours of internship per week. Additional InformationStudy allowance of 600 euros per month. One meal per day. A dynamic internship where you will experience the entire Sales department. Working in a hotel (chain) with a lot of opportunities. Excellent opportunities for internal training and schooling during the internship. Excellent opportunities for international career development after the internship. Department: Sales The company Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®.

About the job Hosco - making hospitality an exciting journey! Hosco is the world's leading hospitality network bringing together 1.3 million professio- nals, 10’000 employers and 440 schools and universities around the globe. A Swiss company launched in October 2011, Hosco’s passionate purpose consists in making hospitality an exciting journey for professionals while empowering employers to grow talented teams and partnering with Educators to shape the future of the industry. Through Hosco’s technology and content, the audience accesses curated results, expert advice and ongoing support to make smarter decisions. Hosco is supported by a wide-range of business angels and European Venture Capital firms and has ambitious growth plans for the years to come. About the department: Our Industry Relations team is in charge of all relations with employers at hosco. Employers can be any business unit or corporate account directly linked with the hospitality industry. We currently support the recruitment of 5’000+ leading employers across the globe and our ambition is to welcome many more! We are looking for a Sales Development Representative (SDR) to act as the liaison between our potential clients and sales/account management team. Your role will be to seek new business opportunities by contacting and developing relationships with potential partners of hosco and organising meetings for appropriate executives to follow up and close. You will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable sourcing new sales opportunities, cold calling potential clients, generating interest and qualifying prospects for meetings for sales executives and managers in the new business sales team. Some of the responsibilities and tasks will include: - Qualifying new leads: This is your nr 1 task! You'll use our own sales qualification framework to ensure leads meet the criteria required to move forward in our sales funnel. - Nurturing relationships: once you have identified a good fit, you will be responsible to build rapport with the leads guiding them towards a DEMO! That's how you'll meet and exceed your monthly targets. - Building your pipeline: to keep a steady flow of leads for you to reach, you can count on our Market Research team! But it's your role to work closely with them ensuring a consistent flow of potential leads. - Tracking and Reporting: You need to be the owner of your data. Ensure proper CRM and Google Calendar management, as well as your own record of your weekly achievements What this role will offer you: - The possibility to learn and develop around everything you need to know about sales - A great international and driven SDR team. Be part of a wider winning field sales team and progress in a company with great team spirit! - The opportunity to work with the best mentors to receive coaching, set goals for yourself and gain consideration for a promotion within the team or jumping to another team - Exposure to international appealing prospects and clients in Hospitality - The chance to work with the best tools available in sales necessary to be successful (CRM, e-marketing, etc) A dynamic team composed of 20+ nationalities. We’re from France, Spain, Colombia, Switzerland, UK, Argentina, Italy, USA… the list goes on! Team initiatives and events Flexible schedule Flexible work from home policy Department: Sales About you - You have a high level of communication to effectively build relationships and influence - You are a master in engaging conversations with others, know how to tailor your messages by phone, email, chat and in-person - You are fluent (native or near native level) English and French - both written and verbal required - You want to produce tangible results, proven experience working with and exceeding targets - You are engaging, enjoy problem solving and can prioritize and work autonomously - You are eligible to work in the EU / Barcelona - You are excited about working for a startup within business development - You are "client-ready" with at least 1 year of experience in outbound sales - Passionate for Hospitality Language required: English. Spanish, French, and Italian are a plus The company Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to all its professionals around the world. It has become the best partner to its members throughout their careers in the world’s fastest growing industry. Founded in 2011 by hospitality experts, Olivier Bracard (CEO) and Carl Julien (COO), Hosco currently connects hundreds of thousands of hospitality professionals with thousands of world-class companies. Furthermore, it has partnered with top hospitality schools around the world offering an ever-growing pool of the world’s best talent.

About the job Cap Vermell Grand Hotel es un resort de lujo de 5 estrellas que refleja el estilo de un tradicional pueblo mallorquín en lo alto de una colina, con referencias a la arte y herencia cultural local. Situado en el tranquilo valle de Canyamel y rodeado de belleza natural, su exclusividad como hotel de 5 estrellas, formando parte de Leading Hotels of the World, convierte Cap Vermell Grand en un lugar de escapismo que promete crear experiencias únicas y conscientes para todos los huéspedes. Como guest service en Cap Vermell Grand Hotel, serás responsable de garantizar una excepcional experiencia a nuestros huéspedes. Tus tareas diarias incluirán la bienvenida y registro de huéspedes, asistencia con sus necesidades y la resolución de cualquier incidencia. También actuarás como principal punto de contacto para todos los huéspedes del hotel y trabajarás con todos los departamentos para garantizar que todos los clientes queden cautivados con la experiencia. Responsabilidades clave: Proporcionar un excelente servicio a los clientes tanto externos como internos vía teléfono. Gestionar todas las peticiones, consultas y preguntas de los clientes de manera cortés y eficiente, haciendo un seguimiento para garantizar que las gestiones y problemas se resuelvan satisfactoriamente. Verificar la satisfacción de los huéspedes mediante llamadas a la llegada, durante la estancia y a la salida del cliente. Conocer en profundidad, promover y ser capaz de explicar y así vender con claridad los servicios y productos de Cap Vermell Grand Hotel Recibir todas las llamadas de clientes respetando los estándares del hotel Conocer los sistemas interactivos del hotel, como LoungeUP, responder a dudas a nivel de usuario de los clientes y gestionar las peticiones a través de la APP, tanto de clientes como coordinarlo con los diferentes departamentos y hacer el seguimiento Garantizar que todas las reservas, solicitudes y cualquier petición del huésped se lleva a cabo con precisión y rapidez colaborando, si es necesario, con el departamento correspondiente en todo momento Asegurar la confidencialidad de los datos personales de los clientes Lo que ofrecemos Oportunidad de trabajar en un entorno dinámico y colaborativo. Un ambiente de trabajo en el que se prioriza el respeto, la colaboración y el crecimiento personal. Programas de formación continua para potenciar tus habilidades y desarrollo profesional. Descuentos exclusivos dentro del Grupo Contrato fijo discontinuo Number of positions: 2 Department: Customer Service About you Alta vocación de atención al cliente. Habilidades interpersonales y de comunicación efectivas para trato con clientes. Imprescindible inglés avanzado. Alemán valorable. Disponibilidad para trabajar en turnos rotativos. Se valorará formación profesional o experiencia en servicio al cliente The company Cap Vermell Grand Hotel is a luxury resort, which reflects the style of a traditional Majorcan hilltop village with reference of local art and cultural heritage. Whether your expertise is on food and beverage, sales and marketing, finance or front of house, you will experience opportunities to develop yourself and grow within the world of Cap Vermell. Cap Vermell Grand Hotel offers wide range of services to its transient and group guests, including four restaurants, meeting and banquet spaces and a spa, so there are many opportunities for different profiles and interests. Join a local team with international recognition and discover new experiences in a member resort of the Leading Hotels of the World.

Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style. HOW WE'RE DIFFERENT Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. DIFFERENCES MAKE DIFFERENCE We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count. WHAT'S THE JOB? As a Guest Experience Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. Reports to the Front Office Manager & Guest Experience Manager. YOUR DAY-TO-DAY Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests. Accommodating general and unique requests. Analysing customer feedback and reviews to continuously improve overall rating, scores and metrics. Provide information on hotel services and facilities. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc. Support the Front Office Team in all required tasks. Acknowledge IHG Rewards Club and Kimpton Karma members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. Be a trusted contact for all guests. Help them with anything from local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day’s schedule. WHAT WE NEED FROM YOU Bachelor’s degree in hospitality or related field. 2+ years’ experience working in Guest Experience department. Must be fluent in local language and English, German will be highly valuable. Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. WHAT TO EXPECT FROM US Discounted international room rates. Employee recognition programmes. Training programmes and access to IHG’s training tool. Meals whilst on duty. Uniform and laundry service. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. The company About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself – Lead Yourself – Make it Count

About the job Playitas Resort, the leading sports resort in Europe, offers more than 30 different sports and fitness activities for everyone who wants to get fit, stay fit or prepare for a sports event. Located in a picturesque bay next to the fishing village of Las Playitas on the beach, the resort offers its guests state-of-the-art facilities such as a heated Olympic pool, a bike centre equipped with the latest road bikes and mountain bikes, 5 tennis courts, 4 padel courts, 2 multicourts, a climbing wall with 5 levels of difficulty, a boxing ring, indoor hall, a 700m² gym, open air fitness park and an 18-hole golf course.We are seeking a dynamic and experienced Sports Director (m/f/d) to lead our entire sports areas and activities at our premier resort. The ideal candidate will be passionate about sports, possess strong leadership skills, and have a proven track record in managing and enhancing sports facilities and programs.Your TasksManage, coordinate and supervise the operations for Fitness, Cycle Center, Golf, Sportsbooking and Sportshop ensuring proper allocation of resourcesCreate and implement a comprehensive sports strategy offering a diverse range of activities for guests of all ages and skill levels, including the planning and delivery of sports programsMonitor and report on the effectiveness and impact of sports programsDrive initiatives such as tournaments and competitions that enhance our brand image and engagementMonitor and manage sports budgets, ensuring cost-effective operations without compromising quality or guest satisfactionDevelop strategies to increase onsite bookings in sports and maximize revenueLead projects to improve sports spaces, propose investments, and upgrade facilities for a better guest and staff experienceBuild and maintain strong connections with sports organizations, schools, Apollo, and governing bodies to enhance collaboration and community involvementEstablish a system for regular performance checks and maintenance of sports facilities, equipment, and infrastructure, while implementing safety protocols to protect guests and staffCreate and improve sports-related policies and processesOversee the recruitment, coordination, and legal compliance of guest instructorsCoordinate with other teams, such as F&B and marketing, to ensure availability of resources and seamless logistics for sports EventsDirect and mentor a team of sports instructors, coaches, and support staff, fostering a positive and collaborative work environmentRecruit, train, and lead a high-performing team of sports instructors, coaches, and support staff while fostering a positive and collaborative work environmentAttend and represent the resort at sporting events, conferences, and community activities Why you should join us - 30 Days of Annual Leave - Employee Discounts - Sport and Fitness Offers - Staff Parking - Corporate Events - High-Quality Meals - Training and Development Department: Sport and Fitness About you Your Profile Bachelor's degree in Sports Management, Physical Education, or a related field At least 2 years of proven experience in a similar role within the hospitality or sports industry In-depth knowledge of various sports and recreational activities Certification in relevant sports coaching or instruction is a plus Strong leadership skills and organizational skills Excellent communication and interpersonal abilities Fluent in English and Spanish; proficiency in additional languages such as German and/or Scandinavian language is highly valued Significant understanding of seasonal work, accepts flexibility in schedule and “walks the extra mile” Languages required: English and Spanish. German, Finnish, Norwegian, and Swedish are a plus The company DERTOUR Hotels & Resorts constitutes the hotel company of the DERTOUR Group. It consists of five distinct hotel brands: Sentido, Aldiana, Playitas, ananea, Calimera and COOEE. Are you passionate about hospitality and eager to dive into the vibrant world of resorts and clubs? We are looking forward to welcoming you on board for internships or career openings. Discover our extraordinary team spirit, learn and grow through the guidance of experienced professionals and get exposed to different cultures and ways of thinking. Together we will turn the holiday dreams of our guests into unforgettable experiences. Join our #TrustedTravelTeam

About the job Passionate about hospitality, sports, and commercial growth? Join our team and make an impact! We are looking for a motivated and proactive Assistant Sales & Marketing Executive to support and implement sales and marketing strategies with a strong focus on the hospitality and sports tourism sectors. This role is ideal for a commercially driven professional who enjoys building client relationships, and is eager to grow brand visibility and revenue in both domestic and international markets. Responsibilities: MARKETING Plan, execute, and monitor marketing campaigns aimed at leisure travelers, corporate clients, and sports organizations Support the management of social media platforms and create engaging content to promote the resorts’ offerings and facilities Conduct market and competitor analysis to propose innovative actions and positioning strategies Create, update, and manage content for online and offline platforms Oversee the sourcing and management of merchandise and branded materials Coordinate and supervise corporate photo and video shoots Ensure brand consistency across all marketing materials and communication channels Collaborate with internal teams to develop promotional campaigns and event-related communications Lead the Playitas Nature team, including implementation and follow-up of yearly objectives Coordinate the Travelife sustainability certification process SALES & BUSINESS DEVELOPMENT Identify and engage potential B2B clients such as corporate groups, travel agencies, sports federations, and event planners Support the creation of customized proposals and packages for events, retreats, camps, and group bookings. Maintain a structured sales pipeline and conduct regular follow-ups with leads and partners Represent the resort at tourism fairs, industry workshops, and networking events to drive lead generation Work closely with the reservations and operations teams to ensure seamless delivery of group bookings Monitor and analyze market trends to identify opportunities for sales growth and positioning Promote cross-selling and upselling opportunities to maximize guest revenue and satisfaction Option to stay in staff accommodation - Immerse yourself in a dynamic learning environment with diverse opportunities for both professional and personal development - Enjoy a permanent full-time contract with a 40-hour workweek and 2 days off - Recharge with 30 days of annual leave - Embrace a lifestyle of well-being with discounts on all resort amenities, promoting a healthy work-life balance - Indulge in the perks of a meal provided on all working days, ensuring you're fueled and ready for success - Canary Residency, enabling discounted travel opportunities - Receive dedicated support in organizing the necessary documentation required for foreigners upon arrival in Spain, ensuring a smooth start to your journey with us - Plus, numerous additional social benefits await you Department: Marketing About you Degree in Marketing, Business, Tourism, or a related field Minimum of 2 years of experience in sales, marketing, and/or commercial roles, ideally within the hospitality or tourism industry Strong commercial acumen and a customer-centric mindset. Excellent verbal and written communication skills Availability to travel and to work flexible schedules based on business needs Fluent in English (mandatory); German highly valued; Spanish or other European languages are a plus Confident in managing social media platforms and familiar with digital marketing tools and trends Knowledge of SEO, SEM, Google Analytics, and Email Marketing. Proficient with design and content tools (e.g., Adobe Suite, Canva, CapCut). Highly organized, with strong multitasking abilities and a proactive, team-oriented attitude. Affinity for sports and active lifestyle is a plus. Language required: English. The company DERTOUR Hotels & Resorts constitutes the hotel company of the DERTOUR Group. It consists of five distinct hotel brands: Sentido, Aldiana, Playitas, ananea, Calimera and COOEE. Are you passionate about hospitality and eager to dive into the vibrant world of resorts and clubs? We are looking forward to welcoming you on board for internships or career openings. Discover our extraordinary team spirit, learn and grow through the guidance of experienced professionals and get exposed to different cultures and ways of thinking. Together we will turn the holiday dreams of our guests into unforgettable experiences. Join our #TrustedTravelTeam

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Marketing Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.

About the job JOB SUMMARY Shapes and executes an overall marketing strategy. Communicates this strategy to the marketing team and other business units. Coordinates with sales management in order to ensure alignment of marketing and sales strategies. Evaluates past programs/events and develops new programs in order to generate tours and meet or exceed goals. Participates in the performance management, coaching, recruiting, and selection of the marketing workforce, and develops compensation plans that will maximize productivity. CANDIDATE PROFILE Education and Experience • Bachelor's degree or 4 years of equivalent work experience; minimum 2 years experience in a similar position. Required Qualifications • Proficiency in reading and writing English (additional language required for certain positions). • Successful Candidates Will Be Willing To: Work in close contact with the general public in sales and marketing situations that require strong communication and customer service skills. • Openness to adapt to different cultural contexts based on location Must be willing to work weekends and holidays as required by business needs. JOB SPECIFIC TASKS Developing & Executing Marketing Strategy • Develop and implement strategic plans to include budget considerations, site goals, and forecasts for appropriate activities. • Verify that pricing and communications regarding previews are consistent across all channels. Develop tour generation program initiatives, including but not limited to owner referral and reload programs, off-site locations, and travel partner promotions. • Collect and analyze competitive intelligence (e.g., marketing programs/campaigns) to assist in the enhancement and development of current and future marketing strategy. • Responsible for managing and implementing appropriate marketing mix to ensure attainment of overall marketing costs. Managing Tour Flow & Guest Experience • Manage the sales floor to verifythat guest tour flow is efficient and conducive to sales presentation discussions and purchase deliberations. Manage activation process from site's perspective (own and resolve challenges as they arise). • Monitor guest experience survey data, publish results for associate review, and follow up as appropriate. Developing Programs for Generating Traffic Flow/Business • Coordinate with marketing operations and other site marketing programs on new initiatives to increase production in channels. • Develop strategies and incentive programs to meet or exceed budgeted numbers. Identify trends when production is not meeting budget expectations and implement solutions. • Conduct performance and cost analysis of past programs/events (including budget considerations and contractual provisions) and make recommendations to improve and enhance future programs/events. Maintaining, Analyzing, & Communicating Key Reports • Use reports on individual and team production performance (e.g., Confirmations-Experiences per guest, volume-per-guest [VPG], close rate, employee satisfaction, Regional Customer Experience Report, Site Daily Flash). • Conduct competitive market analysis (e.g., cost per tour, development plans, and marketing cost by channel and effort). • Monitor Budget versus Actual Results (BUVARS) by department and channel and prepare summaries of results for management (e.g., site, regional, and sales and marketing leadership). Monitor reports across channels to determine focus for generating tours. Managing External Relationships • Negotiate contracts and work with vendors. Managing Relationships External to Marketing Discuss action plans with the sales department to ensure that vendor partnerships will help drive sales. • Build and maintain relationships between sales management and the marketing department to ensure there is a clear understanding of eligibility requirements or details of participation for generating tours. • Share marketing information and strategy with sales force. • Coordinate closely with sales management on process for addressing guest eligibility issues, tracking and discussing related trends. • Build partnerships with resort operations, hotel linkage, OPC vendors, etc, where applicable. • Coordinate and prepare with Director of Sales quarterly business objectives. Managing & Developing the Sales & Marketing Workforce • Prepare for and conduct team meetings. Measure the performance of marketing executives/team leaders against goals and hold them accountable. Provide one-on-one coaching and mentoring to team associates. • Reward and recognize associate performance (e.g., way-to-go letters, personal bests, top three per channel, top VPG, attendance, special contribution, top three total packages). • Motivate associates to increase production and performance (e.g., through contests, Special Performance Incentive Funds [SPIFs], motivational e-letters). • Observe and identify associate areas of strength and development opportunities (e.g., through ride-alongs, shadowing, monitoring). • Develop and/or update sales training manuals and sales process enhancements (e.g., Eagle Flight Plans, Resource Guides). • Conduct formal performance reviews and use this information to create individual development plans, career paths, and promotion development plans. • Manage associate performance, developing performance plans for associates below expectation (progressive discipline). • Identify and respond to the needs/questions/issues (both work and non-work related) brought forth by team associates. • Mediate conflict in and between teams (e.g., within marketing teams, between marketing and sales teams). • Provide guidelines for empowering associates to make decisions regarding guest experience and service issues. • Deliver and coordinate various training programs. • Develop and review policies and procedures pertaining to work flow, lead distribution, reward, recognition, and discipline. • Create an awareness and understanding of policies and procedures for conducting business (e.g., Flight Plans, Local Standard Operating Procedures). • Participate in recruiting (e.g., make internal announcements to managers in order to generate referrals, monitor online and print ads, respond to calls and emails from potential applicants). Participate in selection processes (e.g., interviewing). • Develop compensation plans for marketing teams that maximize production. Contributing to the Management of the Enterprise • Understand and abide by state and federal regulations around marketing activity (e.g., state marketing matrix, national Do Not Call registry [DNC]). • Update plans and actions to prepare for management meetings. • Perform other duties as assigned. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Marketing Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.

About the job JOB SUMMARY Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Spa Operations and Budgets • Selects vendors for spa retail operations and managing contract agreements. • Oversees retail product research, product selection and purchasing, product display. • Manages supply inventories and purchasing control, including uniforms. • Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded. • Maintains cleanliness of spa and related areas and equipment. Managing Spa Sales and Marketing Strategy • Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation. • Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events. • Ensures spa services are included in all property-related marketing and advertising. • Identifies and recommending new products and product enhancements to remain competitive in the market. Managing Spa Revenue Management Strategy • Monitors and Manages the payroll function. • Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. • Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals. Ensuring and Delivering Exceptional Customer Service • Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Strives to improve service performance. Conducting Human Resources Activities • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results. • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. • Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Administers the performance appraisal process for direct report managers. • Develops business goals and creates appropriate development plans. • Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team. • Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. • Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results. • Celebrates successes and publicly recognizes the contributions of team members. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Spa Sport and Fitness Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.

Descripción del empleo En From Madrid With Love, una compañía consolidada en el corazón de Madrid, buscamos incorporar a nuestro equipo un/a Vendedor/a con más de 3 años de experiencia en ventas, que comparta nuestra pasión por ofrecer una experiencia de compra única a nuestros clientes. Si tienes un perfil dinámico, orientado al cliente y con un excelente dominio del inglés, ¡queremos conocerte! Responsabilidades: Atender y asesorar a los clientes en nuestras tiendas ubicadas en el centro de Madrid, ofreciendo un servicio personalizado. Gestionar las ventas de manera efectiva y alcanzar los objetivos establecidos. Asegurar la correcta exposición y organización de los productos en la tienda. Resolver dudas y brindar información sobre productos. Contribuir a mantener un ambiente de trabajo positivo y colaborativo. Asegurar la satisfacción del cliente, creando una experiencia de compra memorable. Requisitos: Más de 3 años de experiencia en ventas, en el sector retail. Dominio imprescindible del inglés (hablado). Habilidades de comunicación y orientación al cliente. Capacidad para trabajar en equipo y en un entorno dinámico. Actitud proactiva, responsable y con ganas de crecer dentro de la empresa. Ofrecemos: Contrato estable con oportunidades de crecimiento profesional. Un entorno de trabajo dinámico en pleno centro de Madrid. Formación continua y desarrollo dentro de la empresa. Ofrecemos un salario superior al marcado por el convenio y beneficios adicionales. Si eres una persona apasionada por las ventas, con experiencia y te gusta trabajar en un ambiente profesional y en constante evolución, ¡te invitamos a postularte para formar parte de nuestro equipo! Envíame un mensaje por chat para mandar tu CV actualizado a con el asunto "Vendedor/a Centro Madrid".

About the job ¿Cuál será tu misión? Buscamos a un Recepcionista temporal, serás responsable de atender las necesidades de los huéspedes a su llegada y salida así como de proporcionarles una experiencia excepcional en general durante su estancia, en línea con la visión y los valores del hotel sobre la satisfacción del cliente. ¿Qué tendrás que hacer? Recibir y completar el proceso de check-in de todos los huéspedes y grupos que lleguen de forma puntual y profesional, así como completar el proceso de check-out de los huéspedes y grupos que se marchen. Gestionar la asignación de habitaciones en función de las características de los huéspedes (VIP, tradicionales, nuevos clientes, etc.) con el departamento correspondiente. Gestionar si es necesario, y asegurarse de mantener a la recepción y al equipo directivo plenamente informados de las peticiones, consultas, quejas y/o sugerencias de los huéspedes, tanto de los huéspedes como de otros departamentos. Conocer todos los productos y servicios del hotel, tarifas, promociones disponibles y paquetes de descuento, así como los eventos especiales y VIP diarios. Conocer y comunicar los servicios disponibles en el hotel (tales como reservas en restaurantes) e información general sobre seguridad. Maximizar la ocupación de habitaciones con las mejores tarifas (esto incluye cerrar ventas y extranets si es necesario). Utilizar técnicas de up-selling (promocionar el programa de fidelización de la empresa y Rewards, otros destinos, comidas y bebidas, transporte e instalaciones del hotel). Gestionar las reservas de habitaciones de los huéspedes. Proporcionar información a los huéspedes sobre la propiedad y los alrededores (museos, monumentos), incluidos eventos especiales, lugares de interés, restaurantes, actividades, etc. en la ciudad. Responder a las solicitudes de los huéspedes de servicios o preparativos especiales (por ejemplo, transporte, reservas, limpieza en seco) organizándolos o identificando a los proveedores adecuados. Seguir las normas de la marca de la empresa. Asistir a otros departamentos, según sea necesario. Informar y proporcionar servicios nocturnos a los huéspedes (por ejemplo, llamada despertador). Gestionar los pagos de facturación y las operaciones de caja durante el turno de noche. Hacer rondas, comprobar si hay irregularidades, cerrar ventanas, puertas, etc. Responsable de los informes de auditoría nocturna. ¿Qué buscamos? Experiencia previa en el departamento de Front Office, preferiblemente en un hotel de tamaño y complejidad similares. Licenciatura o diplomatura en Dirección Hotelera o equivalente. Imprescindible dominio del idioma local y nivel alto de inglés. Conocimiento de varios programas informáticos (Microsoft Office, TMS, etc.) y sistemas de Front Office. Orientación al servicio al cliente. Flexibilidad para responder a diversas situaciones de trabajo. Gran capacidad de comunicación. Orientación comercial. Capacidad para trabajar de forma independiente y en equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: Reception The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

Foreign Exchange Sales Consultant - Spain - Full Time Exciting opportunities have arisen in our Spanish operation to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to helping them to achieve their goals. The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for: · Buying and selling foreign currencies · Money transfers · Credit card advances and much more. · Selling Tourist Related products and services. Additional Information: · It is essential that you have previous Retail or Customer Service Experience. · You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs. · The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures. · In return for your commitment, we’ll offer you in-depth training and development, competitive pay, and an exciting incentive scheme for hitting sales targets. · You must have the ability to work under pressure. · Hours - 40 hours per week working between the hours of 07:45 to 23:00 pm. · You must be eligible to work full time in Spain and live in Madrid. · You must have a great attitude, we have a great and positive team and we want you to be part of it. Contract: Indefinite Languages: Professional English & Spanish (Mandatory) Shifts: Full time Start Date:

About the job ¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid, Londres y París, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un recepcionista para nuestros hoteles 4* situados en Barcelona. Misión del puesto: recibir y atender a los clientes con una atención exquisita en todo momento. Es la principal cara visible para los huéspedes, la imagen del hotel, y su propósito es lograr su satisfacción. Reporta a: Jefe/a de Recepción Funciones: - Gestionar las entradas y salidas de los clientes del Hotel. - Atender al cliente en la recepción, vía telefónica o por email: Informar y asesorar de los servicios turísticos, así como responder a las peticiones de información que formulen los clientes. - Dar soporte en reservas de grupos y rooming list. - Gestionar las reservas individuales y promover la venta de habitaciones, así como de upsellings. - Gestionar las reclamaciones de los clientes y solucionar las incidencias que se puedan producir durante el turno. - Ser responsable de la facturación, el cobro y el cierre de caja durante su turno. - Contacto con el resto de departamentos del Hotel para el correcto funcionamiento. - Ofrecer un servicio profesional, amigable y enfocado en proporcionar la mejor experiencia a nuestros clientes. Requisitos: Experiencia de, al menos, 2 años como recepcionista en hoteles de la misma categoría. - Formación universitaria o de grado superior en turismo o hostelería. - Se valorará el conocimiento de PMS, especialmente de Ulyses Cloud. - Elevada orientación al cliente y vocación de servicio. - Persona atenta a los detalles, con recursos para resolver incidencias de forma eficiente y acostumbrada al multitasking. - Capacidad de trabajar en equipo. - Idiomas: imprescindible tener buen dominio de castellano e inglés, así como de un tercer idioma. Cualquier otro idioma será valorado positivamente. - Disponibilidad horaria para trabajar en distintos turnos de mañana, tarde y noche, así como festivos y fines de semana. Se ofrece: - Contrato de sustitución - Incorporación inmediata - Jornada 24 horas semanales Department: Customer Service About you Languages required: English and Spanish. The company Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid, London and Paris, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others. We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture. We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests. GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.

About Citylife Group Citylife Group is a company based in Madrid, specializing in experiences for the international students community. Our operations span multiple business lines including nightlife with several weekly events and club nights under several distinctive event brands. Role Overview We are seeking a Marketing & Brand Manager to lead our marketing efforts and drive growth across our brands. This is a strategic leadership position with a hands-on execution component. You will be responsible for shaping and executing multi-brand marketing strategies, managing campaigns, overseeing brand consistency, and leading a small team to achieve the goals. The role is ideal for someone entrepreneurial, experienced in the events sector, and passionate about building brands from the inside out. Key Responsibilities Brand Management: Own and develop the identity, tone, and strategy of each event brand. Ensure brand consistency across all channels and touchpoints (online & offline). Conceptualize and execute branding campaigns, collaborations, and seasonal pushes and special events. Marketing Strategy & Execution: Develop and implement marketing strategies (online & offline) to drive awareness, ticket sales, and engagement. Plan and manage digital marketing campaigns (social media, email marketing, paid ads, influencer partnerships). Optimize and oversee content creation: visual direction, social media, promotional videos, etc. Analyze performance data and adjust campaigns to meet KPIs and business goals. Team & Project Management Lead and coordinate a small team, freelancers, and creative collaborators. Collaborate closely with operations, production, and sales teams to align on strategy and execution. Create timelines, assign tasks, and ensure delivery of all marketing assets on time and on brand. Hands-On Involvement Actively participate in the day-to-day execution of marketing tasks (content creation, social posts, ad setup, website updates). Be present and involved in events when needed for content capture, brand supervision, or on-site initiatives. Requirements 3 to 5+ years of experience in marketing, branding, or communications (ideally within nightlife, entertainment, events, or lifestyle sectors). Proven experience managing multiple brands and campaigns simultaneously. Strong creative instincts and visual understanding of nightlife/event/lifestyle branding. Excellent organizational and project management skills. Ability to balance strategic thinking with hands-on execution. Fluent in English; Spanish is a big plus. Experience with tools like Meta Ads Manager, Mailchimp, Google Ads. What We Offer A creative and entrepreneurial work environment in one of Europe’s top nightlife cities. Direct impact on the growth and visibility of some of Madrid’s most iconic international events. Flexibility and space to bring your own ideas to life. Competitive compensation based on experience and results.

About the job ¿Cuál será tu misión? En el NH Collection Palacio de Tepa buscamos camaeros con disponibilidad para llamamientos de refuerzo en turnos de desayunos y tardes Como Camarero(a) serás responsable de atender los pedidos y entregar comida y bebida a nuestros clientes proporcionando una excelente experiencia general al cliente. ¿Qué tendrás que hacer? Proporcionar un excelente servicio al cliente. Recibir y dar la bienvenida a todos los huéspedes de acuerdo con las normas de la empresa. Mantener un contacto directo y frecuente con los huéspedes, especialmente durante los momentos más importantes de su estancia, como el desayuno, el almuerzo, la cena y/o cualquier evento o reunión (banquetes, pausas para el café, etc.). Demostrar un excelente conocimiento de los huéspedes frecuentes, prestando atención a sus preferencias. Conocer y ofrecer los diferentes productos y servicios disponibles en el restaurante del hotel. Revisar las especialidades diarias y los cambios en el menú con el equipo de F&B correspondiente. Gestionar las reservas del restaurante. Comunicarse eficazmente con el personal de cocina para asegurarse de que los pedidos son correctos y se entregan puntualmente. Llevar a cabo el montaje y la limpieza de las mesas del restaurante y de las salas de reuniones según sea necesario. Cumplir con los procesos y procedimientos relacionados con la preparación de los productos, la calidad y el servicio de acuerdo con los estándares de la marca. Entregar los cheques y cobrar las facturas de los clientes, utilizando el sistema de punto de venta, manejando el dinero y procesando las tarjetas de crédito y débito. Identificar oportunidades para aumentar los ingresos del departamento de F&B mediante el Upselling. Garantizar que todos los outlets de F&B estén limpios, ordenados y listos para recibir a los clientes. Cumplir todas las normas y reglamentos pertinentes de sanidad y todas las directrices de atención al cliente. ¿Qué buscamos? Se valorará muy positivamente la experiencia previa desarrollando funciones similares en otras cadenas hoteleras, o industrias afines. Formación profesional en hostelería/F&B. Muy valorable dominio del idioma local y conocimientos de inglés. Conocimiento práctico de varios programas informáticos (Microsoft Office, TPV, etc.). Orientación al servicio al cliente. Capacidad de escucha activa y comunicación eficaz. Atención al detalle. Orientación comercial. Capacidad para trabajar por cuenta propia y en equipo. Personal extra por servicios ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: F&B service The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

Reception/Bar Agent in Huttopia Parque de Doñana (Huelva) Our Company Have you ever wished you could work and live in the great outdoors? Give meaning to your work, choose nature as your living space, evolve confidently within the company, and come be part of the Huttopia adventure! Huttopia invites its clients to disconnect from everyday life, get closer to nature and reconnect with loved ones, while enjoying campsite amenities and exploring the region’s best attractions. An innovative leader in ecotourism, Huttopia was founded in Europe over 20 years ago. Today, the company is pursuing steady development in Europe, North America and Canada, and manages more than a hundred outdoor resorts with glamping-type accommodations worldwide. If you are known for your adaptability and versatility, feel at home living in a remote rural area, and are looking to grow within an international sustainable tourism company, keep reading! Your profile • Friendly and enthusiastic, campers will enjoy chatting with you. • You are flexible, resilient, and feel comfortable in the face of adversity. • Autonomy and reliability are in your nature, everyone says: we can count on you! • Do you speak English? Perfect! A second language is a great bonus (having additional languages like French or German is a plus). • You enjoy working in a team, and being around people gives you energy. • If you are helping in the restaurant or the bar, being familiar with higiene policies and having the certificate of Manipulador de Alimentos is a big plus. Your Missions • Welcome, greet, and guide customers according to their needs and preferences. • Manage bookings and handle check-ins/check-outs. • Attend to queries and reservations by phone and email. • Inform customers about local activities and regional attractions. • Serve at the bar and manage the cash register. • Keep common areas clean and tidy. • Lend a hand with outdoor tasks, such as cleaning the pool or check that the bathrooms are clean. What We Offer You 🕒 Work Schedule: Full-time position in a hands-on and rewarding role. 📅 Start and End Date: Between early June and early September, depending on location needs. 🏡 Free Onsite Lodging (food not included). 🌟 Work Environment: Work in a stunning natural setting, contributing to the maintenance and success of a unique outdoor destination. Additional Information - Requirements: Work permit to live and work in Spain. Having a driving license and your own car is a big plus. - Languages: Fluency in spanish and English. Other languages will be a plus (Portuguese, French, German, or Dutch). - Contract: Seasonal fixed-term contract of three months (availability to work from June to August). - Salary & Benefits: Compensation and benefits according to the tourism and hospitality agreement of Huelva. If you return for another season, your salary will increase from one season to the next. - Work schedule: One day off during the season. Split shifts and all weekends to be worked at least during high season. Does this sound like a great fit for you? Then we encourage you to submit your application and join the Huttopia adventure! Hiring Process Submit your resume . You may also choose to include a cover letter to further highlight your motivation. Are you looking for an internship? We also have a spot for you to start in early June and stay until the end of August/September. If selected, the recruiting team will contact within two days to schedule an interview. Depending on your availability and preferences, this can be conducted online, by phone, or in person at the campsite. We sincerely appreciate your interest in joining our team. Please note that only candidates selected for an interview will be contacted.

About the job ¿Cuál será tu misión? Como Camarero(a) serás responsable de atender los pedidos y entregar comida y bebida a nuestros clientes proporcionando una excelente experiencia general al cliente. ¿Qué tendrás que hacer? Proporcionar un excelente servicio al cliente. Recibir y dar la bienvenida a todos los huéspedes de acuerdo con las normas de la empresa. Mantener un contacto directo y frecuente con los huéspedes, especialmente durante los momentos más importantes de su estancia, como el desayuno, el almuerzo, la cena y/o cualquier evento o reunión (banquetes, pausas para el café, etc.). Demostrar un excelente conocimiento de los huéspedes frecuentes, prestando atención a sus preferencias. Conocer y ofrecer los diferentes productos y servicios disponibles en el restaurante del hotel. Revisar las especialidades diarias y los cambios en el menú con el equipo de F&B correspondiente. Gestionar las reservas del restaurante. Comunicarse eficazmente con el personal de cocina para asegurarse de que los pedidos son correctos y se entregan puntualmente. Llevar a cabo el montaje y la limpieza de las mesas del restaurante y de las salas de reuniones según sea necesario. Cumplir con los procesos y procedimientos relacionados con la preparación de los productos, la calidad y el servicio de acuerdo con los estándares de la marca. Entregar los cheques y cobrar las facturas de los clientes, utilizando el sistema de punto de venta, manejando el dinero y procesando las tarjetas de crédito y débito. Identificar oportunidades para aumentar los ingresos del departamento de F&B mediante el Upselling. Garantizar que todos los outlets de F&B estén limpios, ordenados y listos para recibir a los clientes. Cumplir todas las normas y reglamentos pertinentes de sanidad y todas las directrices de atención al cliente. ¿Qué buscamos? Se valorará muy positivamente la experiencia previa desarrollando funciones similares en otras cadenas hoteleras, o industrias afines. Formación profesional en hostelería/F&B. Muy valorable dominio del idioma local y conocimientos de inglés. Conocimiento práctico de varios programas informáticos (Microsoft Office, TPV, etc.). Orientación al servicio al cliente. Capacidad de escucha activa y comunicación eficaz. Atención al detalle. Orientación comercial. Capacidad para trabajar por cuenta propia y en equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: F&B service The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

About Our Client Our client is a key player in everyday consumer contracts. Their all-in-one comparison platform, launched in 2017, connects consumers with top providers in telecommunications, insurance, electricity, and gas across France. The company operates in several European countries (Spain, Greece, Portugal, etc.) and currently employs over 1,000 advisors. With offices already in Rouen and Tunis, the company is now expanding its European hub in Barcelona. Their mission is to make access to energy, insurance, and telecom services simpler, more affordable, and more sustainable. Core values such as respect, transparency, curiosity, and continuous learning create a workplace where everyone can be themselves and grow every day. Your Responsibilities - Handle inbound calls: actively listen and identify customer needs to offer the most suitable solution. - Advise and sell energy and telecom contracts, ensuring customer satisfaction and loyalty. - Manage contract signing, adapting the process to the specific needs of each customer. - Achieve and exceed sales targets, contributing to the success of your team. Your Profile We’re looking for someone passionate about sales and customer contact, with a dynamic and result-driven mindset. We’d love to have you on the team if: - You have initial experience in sales (ideally in telesales or call centers). - You enjoy selling, taking on challenges, and reaching ambitious goals. - You're confident on the phone and enjoy talking to new people. - You speak Greek as your native language. - You're results-oriented, analytical, and capable of making decisions, ideally with knowledge of CRM tools. - Experience with a comparison platform or direct sales company is considered a plus. What We Offer ● Full-time permanent contract (CDI) ● Extra benefits: meal vouchers and complementary health insurance ● Career development opportunities and fast growth within a rapidly expanding company ● A friendly, energetic work environment with a highly motivated team

About the job En Cap Vermell Grand Hotel estamos buscando incorporar a un/a Recepcionista a nuestro equipo. Formarás parte del departamento de front office siendo responsable de proporcionar a nuestros huéspedes un servicio personalizado y profesional siguiendo nuestras políticas y procedimientos. Funciones principales como recepcionista: - Procesos de Check in/out - Prepara el material necesario para la bienvenida de los clientes (llaves de habitación, etc...). - Solucionar las incidencias y peticiones - Coordinación con el resto de los departamentos. - Realizar labores propias de la facturación y cobro. - Arqueos de caja. Department: Reception About you Buscamos una persona con una clara vocación de servicio que nos ayude a ofrecer una atención personalizada a nuestros clientes. La persona adecuada debe tener: - Experiencia previa en hoteles de 4 y 5*. - Imprescindible inglés avanzado. Alemán valorable. - Orientación al cliente y trabajo en equipo. - Dominio de herramientas informáticas. - Disponibilidad para trabajar en turnos rotativos. Languages required: English and Spanish. German is a plus The company Cap Vermell Grand Hotel is a luxury resort, which reflects the style of a traditional Majorcan hilltop village with reference of local art and cultural heritage. Whether your expertise is on food and beverage, sales and marketing, finance or front of house, you will experience opportunities to develop yourself and grow within the world of Cap Vermell. Cap Vermell Grand Hotel offers wide range of services to its transient and group guests, including four restaurants, meeting and banquet spaces and a spa, so there are many opportunities for different profiles and interests. Join a local team with international recognition and discover new experiences in a member resort of the Leading Hotels of the World.

Our client is looking for an ambitious leader to develop and own the commercial performance of our client’s international brands, reporting into the Managing Director. As the Commercial Director, you will be instrumental in shaping and executing the commercial strategy to propel the business success, by leading their strategic planning and ensuring that their leadership teams are focused on delivering the company plan. This role is pivotal in driving revenue growth, expanding market presence, and fostering strategic partnerships. The role will ensure our customer experiences are best in class by reducing customer friction points. They will work closely in a matrix organisation with Commercial, Tech, Product, Customer Services, Operations and Venues teams in order to identify issues and create actionable business plans to mitigate issues quickly. This role requires a deep understanding of the digital gambling market, strong leadership skills, and a proven track record in creating successful marketing campaigns. The ideal candidate will be innovative, analytical, and results-driven. In this role, you will lead a commercial team to drive the strategy forward for the business Responsibilities: - Develop and implement the commercial strategy to achieve business goals and revenue targets of all company brand - Identify and evaluate new market opportunities and revenue streams - Oversee market research and competitor analysis to inform strategic decisions - Prepare and manage the commercial budget, ensuring cost efficiency and financial performance and collaborate with the finance team to report on finance performance, providing insights and recommendations to the executive team - Manage and optimise pricing strategies, promotions, and customer acquisition costs while monitoring and analysing key performance metrics to identify areas of improvement and drive revenue-generating initiatives - Cultivate a workplace culture that empowers teams to thrive and overdrive performance. - Win more market share by being creative and innovative outside of current scope to attract new methods of bringing customers to our brands - Responsible for the customer research budget and its outputs, ensuring the company has a good customer lens on their brand - Develop and manage the marketing budget, ensuring optimal allocation of resources to achieve the strategy - Monitor and report on marketing expenditure and campaign performance - Utilise data analytics to measure and improve campaign performance and ROI - Create a unique environment for people to learn quickly and develop their careers. - Lead, mentor and inspire a team of professionals to achieve the digital strategic business plan - Foster a highly collaborative and high-performance culture within the International team and with external stakeholders - Identify and establish partnerships with key stakeholders, influencers and affiliates to expand our reach and influence to new players - Ensuring the voice of the customer is heard in the future roadmap - A key member of the leadership team, working on the delivery of our P&L alongside the other direct reports of the Managing Director Requirements - 4-5 years experience in a Head of or C level role within Commercial/Marketing and related areas within B2C iGaming operators. Bingo would be ideal. - Experience in iGaming operations within the Spanish market. - Proven success in leading and managing an iGaming brand P&L - Demonstrated track record of driving revenue growth, achieving commercial objectives and designing and implementing strategic plans - Broad gaming experience across different digital gaming functions (CRM, Marketing, Content, Product) is preferred - Experience working in a matrix management structure, ideally across multiple territories. - Exceptional leadership, collaboration, and communication skills, coupled with an analytical mindset for data-driven decision-making - Financial acumen with a track record of managing budgets and driving financial performance - Excellent leadership, communication, and interpersonal skills. - Ability to chair and lead cross-functional working groups, effectively managing internal stakeholders - Creative thinker with a passion for innovation and continuous improvement. - Customer focus with attention to detail - Knowledge of industry regulations and commitment to responsible gaming practices. - Able to communicate in Spanish and English proficiently.

About the job ¿Cuál será tu misión? Como Recepcionista, serás responsable de atender las necesidades de los huéspedes a su llegada y salida así como de proporcionarles una experiencia excepcional en general durante su estancia, en línea con la visión y los valores del hotel sobre la satisfacción del cliente. ¿Qué tendrás que hacer? Recibir y completar el proceso de check-in de todos los huéspedes y grupos que lleguen de forma puntual y profesional, así como completar el proceso de check-out de los huéspedes y grupos que se marchen. Gestionar la asignación de habitaciones en función de las características de los huéspedes (VIP, tradicionales, nuevos clientes, etc.) con el departamento correspondiente. Gestionar si es necesario, y asegurarse de mantener a la recepción y al equipo directivo plenamente informados de las peticiones, consultas, quejas y/o sugerencias de los huéspedes, tanto de los huéspedes como de otros departamentos. Conocer todos los productos y servicios del hotel, tarifas, promociones disponibles y paquetes de descuento, así como los eventos especiales y VIP diarios. Conocer y comunicar los servicios disponibles en el hotel (tales como reservas en restaurantes) e información general sobre seguridad. Maximizar la ocupación de habitaciones con las mejores tarifas (esto incluye cerrar ventas y extranets si es necesario). Utilizar técnicas de up-selling (promocionar el programa de fidelización de la empresa y Rewards, otros destinos, comidas y bebidas, transporte e instalaciones del hotel). Gestionar las reservas de habitaciones de los huéspedes. Proporcionar información a los huéspedes sobre la propiedad y los alrededores (museos, monumentos), incluidos eventos especiales, lugares de interés, restaurantes, actividades, etc. en la ciudad. Responder a las solicitudes de los huéspedes de servicios o preparativos especiales (por ejemplo, transporte, reservas, limpieza en seco) organizándolos o identificando a los proveedores adecuados. Seguir las normas de la marca de la empresa. Asistir a otros departamentos, según sea necesario. Informar y proporcionar servicios nocturnos a los huéspedes (por ejemplo, llamada despertador). Gestionar los pagos de facturación y las operaciones de caja durante el turno de noche. Hacer rondas, comprobar si hay irregularidades, cerrar ventanas, puertas, etc. Responsable de los informes de auditoría nocturna. ¿Qué buscamos? Experiencia previa en el departamento de Front Office, preferiblemente en un hotel de tamaño y complejidad similares. Licenciatura o diplomatura en Dirección Hotelera o equivalente. Imprescindible dominio del idioma local y nivel alto de inglés. Conocimiento de varios programas informáticos (Microsoft Office, TMS, etc.) y sistemas de Front Office. Orientación al servicio al cliente. Flexibilidad para responder a diversas situaciones de trabajo. Gran capacidad de comunicación. Orientación comercial. Capacidad para trabajar de forma independiente y en equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: Reception The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

Solturo Management is seeking a dynamic and versatile Marketing Manager to lead our marketing initiatives for U.S.-focused projects. This is a strategic and hands-on role where you will help shape the voice and identity of a brand committed to providing care, dignity, and support to families. Key Responsibilities Develop and execute a comprehensive marketing plan aligned with company growth goals and sales objectives. Lead the development of a meaningful brand strategy that reflects the values of compassion, trust, and cultural sensitivity. Define and maintain consistent marketing themes that reflect our mission and values, ensuring each campaign reinforces a unified and emotionally resonant brand identity. Create and implement storytelling strategies that emotionally connect with our audience, showcasing real stories of care, dignity, and impact. Help bring to life the journeys of our caregivers and clients, building a brand that people trust, relate to, and remember. Build and maintain a consistent brand identity across digital and offline channels. Plan and manage campaigns across digital platforms, including social media, email marketing, SEO/SEM, PPC, and display advertising. Leverage tools like HubSpot for campaign automation, lead tracking, segmentation, and performance analytics. Optimize website content and user experience to increase traffic and conversions. Design and execute offline campaigns such as radio ads, billboards, flyers, podcasts, and community events. Integrate traditional media with digital strategies for cohesive multichannel campaigns. Collaborate closely with sales teams to ensure marketing efforts support all stages of the sales funnel—from lead generation to conversion. Analyze campaign performance metrics (e.g., ROI, conversion rates) and refine strategies for optimal results. Create compelling content tailored to diverse audiences, focusing on empathy, clarity, and relevance. Requirements 6+ years of marketing experience, ideally with exposure to the U.S. market. Proven experience in digital strategy, content creation, and performance marketing. Experience with HubSpot or similar CRM and marketing automation tools. Strong storytelling and brand communication skills. Proficient in English; understanding of U.S. market and audience tone is a plus. Experience aligning marketing with sales strategies and business goals. Analytical mindset with the ability to translate data into actionable insights. What We Offer Competitive salary and long-term growth opportunities. Creative freedom and responsibility to shape a meaningful brand. A collaborative and multicultural work environment in Málaga’s Soho district. Direct involvement in U.S.-based projects with strong social impact. Ongoing training and career development resources. If you’re passionate about using storytelling and strategic marketing to connect with people and make a real difference, we’d love to hear from you. Join Solturo Management and help us build a brand that stands for trust, empathy, and care.

About the job ¿Cuál será tu misión? En el NH La Avanzada buscamos Recepcionista con una duración de 6 meses en donde serás responsable de atender las necesidades de los huéspedes a su llegada y salida así como de proporcionarles una experiencia excepcional en general durante su estancia, en línea con la visión y los valores del hotel sobre la satisfacción del cliente. ¿Qué tendrás que hacer? Recibir y completar el proceso de check-in de todos los huéspedes y grupos que lleguen de forma puntual y profesional, así como completar el proceso de check-out de los huéspedes y grupos que se marchen. Gestionar la asignación de habitaciones en función de las características de los huéspedes (VIP, tradicionales, nuevos clientes, etc.) con el departamento correspondiente. Gestionar si es necesario, y asegurarse de mantener a la recepción y al equipo directivo plenamente informados de las peticiones, consultas, quejas y/o sugerencias de los huéspedes, tanto de los huéspedes como de otros departamentos. Conocer todos los productos y servicios del hotel, tarifas, promociones disponibles y paquetes de descuento, así como los eventos especiales y VIP diarios. Conocer y comunicar los servicios disponibles en el hotel (tales como reservas en restaurantes) e información general sobre seguridad. Maximizar la ocupación de habitaciones con las mejores tarifas (esto incluye cerrar ventas y extranets si es necesario). Utilizar técnicas de up-selling (promocionar el programa de fidelización de la empresa y Rewards, otros destinos, comidas y bebidas, transporte e instalaciones del hotel). Gestionar las reservas de habitaciones de los huéspedes. Proporcionar información a los huéspedes sobre la propiedad y los alrededores (museos, monumentos), incluidos eventos especiales, lugares de interés, restaurantes, actividades, etc. en la ciudad. Responder a las solicitudes de los huéspedes de servicios o preparativos especiales (por ejemplo, transporte, reservas, limpieza en seco) organizándolos o identificando a los proveedores adecuados. Seguir las normas de la marca de la empresa. Asistir a otros departamentos, según sea necesario. PUEDE INCLUIRSE LA FUNCIÓN DE RECEPCIONISTA NOCTURNO: Informar y proporcionar servicios nocturnos a los huéspedes (por ejemplo, llamada despertador). Gestionar los pagos de facturación y las operaciones de caja durante el turno de noche. Hacer rondas, comprobar si hay irregularidades, cerrar ventanas, puertas, etc. Responsable de los informes de auditoría nocturna. ¿Qué buscamos? Experiencia previa en el departamento de Front Office, preferiblemente en un hotel de tamaño y complejidad similares. Licenciatura o diplomatura en Dirección Hotelera o equivalente. Imprescindible dominio del idioma local y nivel alto de inglés. Conocimiento de varios programas informáticos (Microsoft Office, TMS, etc.) y sistemas de Front Office. Orientación al servicio al cliente. Flexibilidad para responder a diversas situaciones de trabajo. Gran capacidad de comunicación. Orientación comercial. Capacidad para trabajar de forma independiente y en equipo. ¿Por qué elegirnos? Media jornada Horario de tarde Salario competitivo Equipo con buen ambiente laboral y reconocimiento personal y profesional En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: Reception The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

This year marks 10 years since we launched the idea that simplifying our customers' lives is possible by offering an innovative solution that allows them to easily subscribe to, manage, and switch all types of contracts through a unique and intuitive platform. In that time, we have supported more than 1.5 million customers in France, Spain, and Italy, while investing in new verticals and positioning ourselves as a highly efficient, innovative, and competitive scale-up in a rapidly growing market. With over 900 employees across 3 locations, we are solidifying our position as a market leader in Europe. We are always on the lookout for talent ready to join a dedicated and motivated team driven by a meaningful project. Working with us means embracing a culture of excellence, innovation, and real impact. ⚡️As an Expert, your responsibilities will include: - Sales and Customer Support: Primarily selling in French, with occasional support for English-speaking customers as back-up, focusing on energy, internet, and home insurance contracts. Your strength of persuasion and negotiation will be your main assets on a daily basis! - Contract and CRM Management: Managing contract setups and terminations while maintaining accurate CRM records. 🔎About you : - You have a perfect level of french (C1 or bilingual) & english (C1). - At least 2 years of experience in a sales position - Empathetic, curious, tenacious and persuasive, you are an outstanding salesperson - You are comfortable with computing NIE required and/or valid European passport 💜What we offer : By joining papernest you will benefit from a package composed of: - Permanent 39-hour contract - Fixed salary (18 461€) + presence bonus (up to 1380€) + uncapped monthly bonuses: the more you sell, the more you earn! - Sanitas health insurance, 50% covered by papernest after 6 months of experience - Flexible Remuneration System, allowing you to dedicate part of your salary to tax-exempt services (restaurants, childcare, transport, etc.), and thus save money! ... and you will be part of a working environment which is : Inclusive, everyone has their place at papernest, and with more than 46 different nationalities, it is not uncommon to start a sentence in English et de la finir en Français o en español ¡ Comfortable, with incredible offices and 1500 m2 of terraces and garden, all 5 minutes from the beach, perfect for sunny lunches 🌞 Team oriented with regular events and team buildings Exciting and challenging, where you will find the necessary resources to develop your career thanks to our internal mobility policy Tasty : free breakfast every Tuesday! 🌟Hiring process : A first call in english & french, with Yvanna, from the Talent Acquisition team An interview in french with a Team Leader of an Operations team. If this is your challenge, don't miss it! We look forward to meeting you, no matter your gender, race, age, religion, disability, or sexual orientation. Our selection processes and workplace are inclusive and adapted for everyone. Ladies, we strongly encourage you to apply! Even if you feel that you do not meet all the criteria mentioned in this offer, please note that they are only indicative. Your application will be considered with great interest. Parity and diversity are an asset for our teams!

About the job ¿Cuál será tu misión? Como Camarero(a) serás responsable de atender los pedidos y entregar comida y bebida a nuestros clientes proporcionando una excelente experiencia general al cliente. ¿Qué tendrás que hacer? Proporcionar un excelente servicio al cliente. Recibir y dar la bienvenida a todos los huéspedes de acuerdo con las normas de la empresa. Mantener un contacto directo y frecuente con los huéspedes, especialmente durante los momentos más importantes de su estancia, como el desayuno, el almuerzo, la cena y/o cualquier evento o reunión (banquetes, pausas para el café, etc.). Demostrar un excelente conocimiento de los huéspedes frecuentes, prestando atención a sus preferencias. Conocer y ofrecer los diferentes productos y servicios disponibles en el restaurante del hotel. Revisar las especialidades diarias y los cambios en el menú con el equipo de F&B correspondiente. Gestionar las reservas del restaurante. Comunicarse eficazmente con el personal de cocina para asegurarse de que los pedidos son correctos y se entregan puntualmente. Llevar a cabo el montaje y la limpieza de las mesas del restaurante y de las salas de reuniones según sea necesario. Cumplir con los procesos y procedimientos relacionados con la preparación de los productos, la calidad y el servicio de acuerdo con los estándares de la marca. Entregar los cheques y cobrar las facturas de los clientes, utilizando el sistema de punto de venta, manejando el dinero y procesando las tarjetas de crédito y débito. Identificar oportunidades para aumentar los ingresos del departamento de F&B mediante el Upselling. Garantizar que todos los outlets de F&B estén limpios, ordenados y listos para recibir a los clientes. Cumplir todas las normas y reglamentos pertinentes de sanidad y todas las directrices de atención al cliente. ¿Qué buscamos? Se valorará muy positivamente la experiencia previa desarrollando funciones similares en otras cadenas hoteleras, o industrias afines. Formación profesional en hostelería/F&B. Muy valorable dominio del idioma local y conocimientos de inglés. Conocimiento práctico de varios programas informáticos (Microsoft Office, TPV, etc.). Orientación al servicio al cliente. Capacidad de escucha activa y comunicación eficaz. Atención al detalle. Orientación comercial. Capacidad para trabajar por cuenta propia y en equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: F&B service The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

Senior Enterprise Sales Executive (SaaS) - Spain Location: Madrid, Spain (Remote/Home Office + Occasional Travel to Barcelona HQ) Department: Sales Reports To: Director of Sales, EMEA Job Type: Full-Time About Us PLANNAM is a leading WFM SaaS provider delivering cutting-edge solutions to enterprises with 500+ employees. We prioritize innovation, client success, and a global mindset. Join us in driving digital transformation across Europe! Position Overview: We seek a results-driven Senior Sales Executive to manage enterprise accounts (500+ employees) in Spain. This role focuses on direct sales (no team management) and requires frequent collaboration with C-suite stakeholders. You’ll work remotely from Madrid, travel to client sites, and occasionally visit our Barcelona HQ. Key Responsibilities: Client Acquisition: Close deals with new enterprise clients through consultative selling, tailored demos, and managing complex procurement cycles. Account Growth: Expand existing accounts via upselling/cross-selling, ensuring high retention and satisfaction. C-Suite Engagement: Build trust with executives (CIOs, CFOs, etc.) by aligning SaaS solutions with their strategic priorities. Travel Coordination: Conduct face-to-face meetings in Madrid, nearby regions, and attend quarterly meetings in Barcelona (travel ≈ 20-30%). Collaboration: Partner with Solutions Engineers and Customer Success to ensure smooth onboarding and ROI delivery. Required Qualifications: Language Mastery: Fluent in Spanish (native-level) and English (C1+). Proficiency in French, German, or Italian is a strong advantage. Experience: 5+ years in enterprise SaaS sales (500+ employee companies), with a track record of meeting/exceeding quotas. Education: Bachelor’s degree from a recognized institution (Business, Tech, or related field). Location: Reside in Madrid with flexibility to travel. Executive Presence: Ability to engage confidently with C-level stakeholders, supported by polished communication and negotiation skills. Preferred Qualifications: Experience selling [specific SaaS solutions, e.g., HRtech, ERP, CRM]. Existing network in enterprise sectors (e.g., Retail, Hospitality, manufacturing, healthcare and more). Familiarity with Salesforce/HubSpot and SaaS metrics (ARR, CAC, LTV). What We Offer: Competitive base salary (30K) + uncapped commission. Home office setup + travel/expense coverage. Career growth opportunities in a pan-European team. Inclusive culture that values diversity. We encourage women applications from candidates with international experience and multilingual proficiency.

About the job Responsibilities Financial Responsibility for the day-to-day running of the allocated revenue centre with a particular emphasis on driving sales and business growth. Budget responsibility for the centre: delivery of cost of sales, labour, operational costs within given targets and expected figures. Full accountability to the Directors on financial controls and performance to deliver and exceed the budget targets and EBITDA. Overseeing the organisation, resources, operating procedures, cost controls. Reporting to the Directors of the business on operational effectiveness and variances in line with the business strategy and budget targets set by the Board. Responsible for the EPOS and FnB software usage in line with company protocols. Responsibility for cash-handling policy and procedure and ensuring that cash up and banking is done correctly every shift. Ensuring all stock count is done daily and weekly and reporting is accurate. Preparing and presenting weekly financial reports and analysis. Preparing operational data points to the Directors for reforecasting. Business Development Responsibility to execute the brand’s strategic brief at service level for the responsible revenue centre. Supporting and delivering the strategic brief on operational level, including but not limited to SOPs and SOSs for all departments within the business. Personally meet and interact with guests, follow up on guests’ issues and needs. Building loyal customer base by guest recognition, personal service within Park Chinois service model and ensuring all guests’ feedback and requirements are dealt with in a manner that protects the Company’s brand promise and interests. Supporting the Directors to develop culture that enhances Jul’s employer brand. Working with the senior management team to enhance Jul's reputation as a leading, globally recognised lifestyle brand in the luxury and global market. Be aware of the market and develop strategies for optimal results in line with ethos and revenue model within the overall guest experience and brand experience model. Leadership Leading with unchallenged integrity and ethics. Communicating and implementing the Juls’ vision and overall direction, as informed by the Directors. Delivering the operations plan for the responsible business area with clear targets, as defined by the Directors. Implementing all relevant structures (process, people, systems) as per Head of HR’s direction. Leading and developing a cohesive front of house team to support the delivery of the strategic aspirations. Managing, guiding and evaluating the work of the HoD’s and front of house divisions as a whole, according to organisational structure, roles and service briefs. Evaluating the success metrics of the team. Recruiting, mentoring, retaining and growing talent within the business. Legal Ensure all employees are trained and assessed to statutory and role requirements. Ensure all Health & Safety Regulations and Company policies are followed. Ensure all Food & Hygiene Regulations and Company policies are followed. Ensure all Fire Regulations and Company policies are followed Ensure all Eligibility to Work in the UK and immigration regulations are followed and Company obligations fulfilled. Ensure all Employment Law regulations are followed. Understanding of Local Authority regulations affecting the operation in order to fulfil the requirements within role responsibilities. Operational standards and procedures Ensure all aspects of the operations are in compliance with the Company standards, policies and procedures and all applicable laws and regulations. Assisting, supporting and developing all HoD’s on daily operational matters. Ensure all aspects of business operate efficiently (resources, people, and systems). Ensure all principles concerning service protocols are followed Ensure all reception and reservations procedures are followed Ensure all products served within expected standards and time. Ensure all items are within par levels to give uninterrupted service. Ensure all daily and weekly duties are completed and followed by everyone. Provide regular operations analysis to the Directors and PC Holding Office management team for the responsible business area. Adopt the Company philosophy of operational excellence by improving every aspect of the business. Management o In charge of leading, motivating and developing the team. o Ensure the operation is fully resourced to meet business requirements. o Building a cohesive and engaged with the vision front of house team for the responsible business area. o Ensuring the team works in accordance with Jul’s strategy and within established quality standards. o Implementing a structured way of working for the HoD’s and front of house team with clear lines of responsibility, accountability and reporting. o Ensuring all employees are fully trained to role requirements and training records are kept on file. o Ensuring all employees receive a structures skills assessment, performance and development reviews and weekly meetings. o Conducting regular reviews of operating practice to ensure an inclusive and supportive work environment and practice free of any bias. o Have regard for the health and well-being of employees. o Direct and supports the consistent implementation of Company initiatives. Accountability and performance measures o Achievement of Company’s P&L and strategic objectives. o Establishing the foundation for the Company culture and ongoing development of operations structure, systems and procedures to grow the business to full maturity. o Accountable for legal and statutory compliance. Statutory Duties Jul’s Code of Conduct sets out in brief, the responsibilities, behaviour, and work principles. This includes, but is not limited to: o Act in the best interest of the Company o Promote the success of the Company for the benefit of its members o Exercise independent judgement o Take ownership for all actions and outcomes o Exercise reasonable care, skills, and diligence o Avoid conflicts of interests o Not to accept benefits from third parties, i.e. monetary, gifts, etc.  o Declare an interest in a proposed transaction or arrangement Health and Safety & Staff Welfare • • • Be fully conversant and comply with all operational and legal policies including: Health and Safety, First Aid, Food Hygiene, Maintenance, Emergency Procedures, Liquor Licensing, Wine Description and Tasting Notes. Oversee purchasing in line with stock management and COSSH Ensure that all potential and real hazards are reported immediately and rectified. Assume responsibility for the safety of the persons and property of all within the premises, by strict adherence to existing laws, statutes, and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre-planning a defence against them Perform role duties in a manner that is safe and unlikely to give risk of harm or injury to yourself or others Ensure staff is trained in a manner which is safe and unlikely to give risk of harm or injury to themselves or others Encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department o Be aware of, and enforce, Company’s policies in respect of human resources and staff welfare o Work in accordance with equal opportunities legislation in the work place Recruitment o Responsible for the recruitment of the restaurant team in accordance with the agreed team structure and budget according to the recruitment process alongside the HR team o Responsible for annual appraisals and continuous feedback meetings with the restaurant team o Be responsible for the performance management and disciplinary issues for the restaurant team o Ensure the weekly roster for the team is completed in accordance with service needs and budget 80k per year Department: F&B Management About you Language required: English. The company Every visit at jul’s restaurant is a unique experience, rich in emotion. This authentic place, with a thousand and one flavors will make you travel from Spain to Greece. The restaurant combines different atmospheres, decorations and lifestyles with textures, materials and colors from all horizons. Every corner of this place has its own universe, full of history.

Sales Assistant Position - Gigi Boutique - Location: Gigi Boutique (Calle Ramon Areces 2, Local 19, Puerto Banus) - Brands We Represent: Kiton, Sport&Rich, Maygel Coronel, Colombo, LouLou. About Us: Gigi is a multi-brand retail boutique specializing in high-end fashion. We are passionate about delivering exceptional customer service and offering the latest trends from renowned designers. - Position: Sales Assistant - Contract: Full-time (40 hours per week) - Salary: 2200EUR per month + commission from sales. (1400€+ after Taxes) Requirements: - Bilingual: Fluent in English and Spanish (Russian or Arabic would be beneficial as well) - Passion for fashion and staying updated with the latest trends - Sales experience is appreciated but not required Responsibilities: - Assist clients in discovering and understanding our luxury brands - Operate the cash till, including processing sales and applying discounts - Ensure the boutique is always presentable (dusting, plant care, light vacuuming) Application Process: - Interview: Meet with our administrator for a tour of the collection and an introduction to sales techniques. - Trial Day: A 3-hour trial to demonstrate your skills and fit for the team.

About the job JOB SUMMARY Provides leadership and direction to all Food and Beverage outlets and staff including Restaurants, In Room Dining, Services and Beverage outlets. Manages the daily activities and monitors the performance of the Food and Beverage management and service teams. Verifies that all outlet operational policies and procedures are maintained throughout the outlets. Verfies that Hazard Analysis and Critical Control Points (HACCP), Occupational Safety and Health Administration (OSHA) and regional Alcoholic Beverage Commissions guidelines are maintained. Assists the Director of Food and Beverage (F&B) in developing and managing the strategic plan for the Food and Beverage division including budget administration, forecasting, inventory and cost control. Manages the development of the Food and Beverage outlet management team. Manages and creates Food and Beverage marketing and promotional opportunities for the outlets to draw clientele from the local market. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Food and Beverage Team • Provides leadership and direction to all Food and Beverage outlets and staff including Restaurants, In Room Dining, Café Services and Beverage outlets. • Manages the daily activities and monitors the performance of the Food and Beverage management and service teams. • Verifies that all outlet operational policies and procedures are maintained throughout the outlets. • Verifies that Hazard Analysis and Critical Control Points (HACCP), Occupational Safety and Health Administration (OSHA) and regional Alcoholic Beverage Commissions guidelines are maintained. • Assists the Director of Food and Beverage (F&B) in developing and managing the strategic plan for the Food and Beverage division including budget administration, forecasting, inventory and cost control. • Manages the development of the Food and Beverage outlet management team. • Manages and creates Food and Beverage marketing and promotional opportunities for the outlets to draw clientele from the local market. • Monitors the status and progress of each outlet and to maintain consistency in all area of Food and Beverage operations. Researches market trends and concepts to recommend appropriate products, services and operational changes necessary to maintain guest satisfaction. • Maintains and demonstrates strong knowledge of food and beverage trends within the hospitality industry. • Verifies that all Food and Beverage outlet teams are properly trained in the areas of sanitation, food safety, and customer service. Managing and Conducting Human Resources Activities • Interviews, selects and trains employees. • Appraises employee's productivity and efficiency for the purpose of recommending promotions or other changes in status. • Manages the performance of the Exhibit Hall team including annual performance evaluations, career planning and training requirements. Department: F&B kitchen F&B service Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.

**Your Opportunity in Sales for NAIKO Nitro Drinks S.L.!**The originally advertised full-time position has already been filled – but we still have a strong opportunity for you!**Join our sales network:**We are now looking for independent sales agents (m/f)!Connect with restaurants, bars, clubs, hotels, or beach clubs that might be interested in our NAIKO Nitro Espresso Martini / Pornstar Martini Machine.Reach out to friends and contacts in the hospitality industry and earn money the easy way!For every successful contact that leads to a machine being installed, you will receive a commission.What we offer you: - 100% flexible working hours - Commission for every successful installation - An innovative product with real wow-effect for the hospitality industry What we expect from you: - Enthusiasm for hospitality, hotels, beach clubs, and nightlife - Independent, reliable work style - Enjoyment in networking and making connections If you are ready to become part of our success story, get in touch with us – we look forward to hearing from you

About the job Working at Barceló means being part of a project. Not only because we’re the second biggest hotel chain in Spain, nor because our growth is unstoppable. The real reason is that we are a company run by people, for people.. We believe in respect, effort and the ability to excel. In an industry that is constantly evolving, and with such a diverse, multidisciplinary team, rigid structures have no place. Dynamism is in the company’s DNA and that’s why we’re committed to the education, training and continuous development of our team. At Barceló our motto is: wherever you are, you can always go further. This is why we’ve designed an Employee Journey, through which we seek the commitment, motivation, and personal and professional development of all our employees. Main responsibilities: - Organize, direct, coordinate and supervise all actions delegated by the Director, focussed on promotion, sales, advertising and public relations for the hotel (mainly those arising from the operation of F&B and of rooms). - Convene regular meetings to inform, be informed or discuss day by day issues with the different departments of the hotel. - Report to the Director of the most important topics and replace the Director in his absence - Supervise the implementation of rules and orders issued by the Management. - Monitor the effectiveness of preventive and corrective maintenance. - Personal check of the provided service quality. - Welcoming customers due to their category. - Coordinate and supervise the work of the different heads of departments. - Deal with complaints and claims when necessary. - Set up of corrective measures by delegation to achieve the targets fixed in the budget (costs, expenses or production). Department: Management About you Skills required: • Excellent communication skills • Experience in managing teams • Good commercial skills Minimum requirements: • Experience as Deputy Manager in an urban hotel, at least 4 years. • Academic Degree, technical certificate level, preferably in Tourism, Hotel or equivalent • Fluent in English, spoken and written. • Experience in comprehensive management of the hotel, management, operational and customer manners. ***PLEASE MAKE SURE YOU REGISTER THROUGH THE LINK IN OUR JOBSITE TO BE CONSIDERED FOR THE JOB*** Language required: English. The company The Barceló Group, founded in 1931 by Simón Barceló in the island of Mallorca (Spain), is a vertically integrated tourism group that is made up of the Barceló Hotel Group, which has more than 250 hotels and more than 55,000 rooms in 22 countries; and by the travel division Ávoris, which has more than 700 travel agencies on 4 continents, several tour operators and receptive operators, and even an airline. Working at Barceló means being part of a project. It's not because we are the second largest hotel chain in Spain, nor because our growth is unstoppable. The real reason is that we are a people-oriented company that works for people. Wherever you are, you can always go further. We believe in respect, effort and the ability to excel. In an industry that is constantly evolving, and with such a diverse, multidisciplinary team, rigid structures have no place. Dynamism is in the company’s DNA and that’s why we’re committed to the education, training and continuous development of our team. Since 1989 the company has been channeling its social work through the Barceló Foundation, which collaborates in health, education, economic development and culture projects in underdeveloped countries. At Barceló our motto is: wherever you are, you can always go further.

Buscamos dependiente(a) para trabajar en tienda que tenga experiencia en venta de muebles. muy importante que hables ingles y castellano experiencia en(Excel, PowerPoint,prestashop, Leroy Merlín,Amazon) We are looking for a shop assistant who has experience selling furniture. It is very important that speak English and Spanish. With experiencia in(Excel, PowerPoint, Prestashop, Leroy Merlín, Amazon).

About the job ¿Cuál será tu misión? Como Oficial de Mantenimiento, asistirás al Jefe de Mantenimiento en sus actividades diarias. También serás responsable del correcto funcionamiento, mantenimiento e inspección de todos los equipos mecánicos, eléctricos y electrónicos, garantizando el cumplimiento de todas las normas. ¿Qué tendrás que hacer? Asistir al responsable de mantenimiento en el trabajo diario y supervisar el mantenimiento preventivo de todos los equipos e instalaciones. Llevar a cabo todas las actividades de mantenimiento correctivo de manera oportuna y eficiente. Ayudar en la aplicación de las medidas de seguridad y supervisar la disponibilidad de los permisos necesarios. Organizar con el responsable las propuestas de inversión, sustitución, ajuste de contratos con proveedores. Apoyar al responsable de mantenimiento en la organización de las tareas y actividades de mantenimiento de los proveedores externos en el hotel, y coordinar estas actividades con todos los departamentos implicados. Colaborar en el control y seguimiento de los consumos energéticos y costes de mantenimiento, por ejemplo, agua y electricidad. Ayudar en el montaje de salas de reuniones (audiovisuales, iluminación, etc). Resolver las incidencias y problemas de los huéspedes de forma oportuna y adecuada. ¿Qué buscamos? Al menos 2-3 años de experiencia en mantenimiento preferiblemente en un hotel/sector servicios de tamaño y complejidad similares. Formación profesional (electricidad y electrónica, climatización, mantenimiento industrial y campos relacionados). Imprescindible dominio del idioma local y muy valorable conocimientos de inglés. Conocimientos en HVAC (calefacción, ventilación y aire acondicionado), sistemas eléctricos y electrónicos. Conocimientos prácticos de varios programas informáticos (Microsoft Office, etc.). Organizado y proactivo. Capacidad para trabajar por cuenta propia y en equipo. Capacidad para detectar y resolver problemas de forma eficaz. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: Maintenance The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.