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About the job Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: . Flexibility, Proactivity and liking to work by objectives; . Excellent communication skills; . Schedule Flexibility; . Training in Hospitality, Tourism or similar (preferential factor); . Sales skills (experience in reservation management or in the commercial area will be valued); . Experience in customer service (preferential factor); . Knowledge of Italian is a must; . Availability to carry out full-time face-to-face functions . Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: • Integration in a dynamic team, focused on a service of excellence, • Remuneration compatible with the role, • Continuous Training Plan to enhance career development, • Access to the e-learning training platform, • Possibility of functional, national and/or international mobility, • Incentives and Benefits Plan, • 40, 30, 20 or 16 hours per week Leisure: . Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; . Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: . Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you! Department: Management The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.
About the job Localidad: Madrid Provincia: Madrid País: España Perfil: MANTENIMIENTO Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Te gusta la hotelería y quieres continuar desarrollando tu trayectoria profesional en el área de Mantenimiento? ¿Te gustaría incorporarte a una cadena hotelera en plena expansión? Ven a ser parte de nuestro equipo de trabajo, en la posición de Técnico/a de Mantenimiento para Sercotel Hotel Group como técnico itinerante para nuestros hoteles de la zona de Madrid. Tus principales retos serán: • Responsabilizarte directamente de la explotación y del mantenimiento de todas las instalaciones del hotel., • Realización directa de tareas de mantenimiento, asegurándose de realizar las operaciones reglamentarias definidas en los reglamentos de las instalaciones o en las instrucciones técnicas que las desarrollan, y que los valores correspondientes de los diferentes parámetros se mantengan dentro de los límites exigidos a éstos., • Controlar y supervisar las visitas y el trabajo realizado por las empresas externas contratadas, que presten servicios de mantenimiento de las instalaciones determinadas., • Cumplimento del plan de mantenimiento preventivo, predictivo y correctivo. Uso de herramientas de gestión y control GMAO y BMS., • Cumplimentar la documentación de planes de trabajo., • Responsabilizarse de la guarda y custodia de los manuales de instrucciones de las máquinas., • Responsabilizarte de mantener un stock de material establecido para el servicio de mantenimiento., • Responsabilizarte del cuidado y la limpieza de las salas de máquinas, instalaciones, cuadros eléctricos, taller, etc., • Propuesta de compra y actualización del nuevo material al responsable directo. Requisitos ¿Qué necesitas para aplicar? • Experiencia de 2-3 años como Técnico/a de Mantenimiento en hoteles., • Haber cursado estudios equivalentes a Formación Profesional., • Tener conocimientos técnicos en: electricidad, climatización, refrigeración, fontanería, albañilería, carpintería, protección contra incendios, cerrajería y pintura., • Valorable tener conocimientos en el uso de herramientas GMAO., • Se valorará de manera positiva certificado en Legionella., • Ser una persona proactiva, dinámica, con ganas de aprender y capacidad de trabajo en equipo. Se ofrece Inscribete y descubre lo que Sercotel te puede ofrecer: • Contrato indefinido a tiempo completo por sustitución., • Horario de lunes a domingo con dos días de descansos rotativos ( 1 fin de semana al mes), • Salario fijado según convenio., • Pack de beneficios sociales Sercotel Hotel Group., • Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel, • Descuentos Family & friends en hoteles Sercotel, • Buen clima laboral e incorporación a un gran equipo. En Sercotel promovemos la equidad: sin sesgos de género, igualdad de oportunidades y liderazgo equitativo para todos Department: Gardener Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.
Foreign Exchange Sales Consultant - Madrid - Full Time Exciting opportunities have arisen in our Spanish operation to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to helping them to achieve their goals. The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for: • Buying and selling foreign currencies, • Money transfers, • Credit card advances and much more., • Selling Tourist Related products and services. Additional Information: • It is essential that you have previous Retail or Customer Service Experience., • You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs., • The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures. In return for your commitment, we’ll offer you in-depth training and development, competitive pay, and an exciting incentive scheme for hitting sales targets. • You must have the ability to work under pressure., • Hours - 40 hours per week working between the hours of 08:00 to 22:00 pm., • You must have a great attitude, we have a great and positive team and we want you to be part of it. Contract: Indefinite Languages: Professional English & Spanish (Mandatory) Shifts: Full time Start Date: Inmediately
About the job ¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un/a Responsable de Eventos y de Reservas para el Cluster de Hoteles en Madrid. Si te apasiona la hostelería, dirigir equipos de trabajo, llevar la excelencia y satisfacción del cliente al máximo nivel, y quieres unirte a este a gran equipo, aplica a nuestra oferta. Misión del puesto: coordinar y gestionar todas las reservas de distinto tipo (habitaciones, salas de reunión, eventos…) que llegan a través de distintas vías al hotel de forma rápida y eficiente, ofreciendo una excelente atención al cliente. Además, es el responsable de asegurar que todos los canales de venta tienen la información de cupos actualizada y hay paridad de precios. Reporta a: Director/a del hotel y Director/a de producción. Funciones: • Gestión del departamento de reservas y eventos., • Implementar procedimientos de reservas y maximizar los coeficientes de conversión para alcanzar los objetivos del departamento de la mano del departamento de Operaciones corporativo., • Supervisar el trabajo del equipo de agentes de reserva para el funcionamiento eficiente del departamento., • Revisar las llegadas diarias, incluyendo reservas VIP, paquetes, asignaciones de habitaciones y comunicar a los departamentos pertinentes., • Administrar todos los canales de venta para asegurar que las tarifas y la disponibilidad se implementen y se introduzcan correctamente., • Gestionar reservas individuales y de grupos, así como los cupos y los depósitos., • Realizar cotizaciones, preparar presupuestos, así como contratos de eventos y MICE., • Gestión eficiente de la disponibilidad de habitaciones, revisando constantemente el nivel de ocupación y realizando previsiones adecuada para evitar situaciones conflictivas tales como sobreocupación., • Hacer seguimiento de las reservas, las cancelaciones y los no-shows para asegurar que se cobren según lo acordado., • Participar en el reclutamiento, gestión, evaluación y desarrollo del equipo., • Proporcionar informes semanales/mensuales sobre el desempeño del departamento., • Contribuir a la estrategia de venta del hotel y gestionar la adhesión de los departamentos a la consecución de esa estrategia., • Comunicación con el resto de departamentos, especialmente Front Office y F&B, para garantizar que se tienen en cuenta las peticiones de los clientes., • Construir relaciones fuertes con los clientes, los huéspedes y los miembros del equipo con el fin de obtener una comprensión completa de sus necesidades y trabajar para servir eficazmente., • Implementar y monitorear todas las promociones especiales., • Excelente ambiente laboral en un equipo dinámico., • Programas de formación continua., • Sala comedor equipada para el personal., • Tarifas especiales Friends & Family y beneficios en todos los hoteles de nuestra colección., • Disponibilidad de anticipo de salario a tiempo real a través de la app Wagestream., • Club Benefits: podrás disfrutar de descuentos en marcas de reconocido prestigio en áreas como tecnología, viajes, moda, hogar y mucho más., • Retribución flexible (salud, tarjeta comida y transporte, formación, guardería)., • Seguro médico privado a precio más barato, por debajo de mercado., • Y muchos beneficios más. Jornada completa Incorporacion inmediata Department: Reservations Event About you • Experiencia de 5 años en recepción, reservas y/o MICE en un puesto similar., • Formación universitaria de hostelería o turismo., • Conocimientos de PMS, channel manager y OTAs., • Conocimientos de revenue management y gestión de tarifas., • Orientación al cliente y buenas habilidades comunicativas, especialmente por teléfono., • Buen comunicador, asertivo y negociador efectivo ante situaciones de conflicto., • Capacidad de liderazgo y gestión de equipos., • Tolerancia a altos ritmos de trabajo y resiliencia en situaciones bajo presión., • Sentido de responsabilidad corporativa y compromiso., • Idiomas: imprescindible tener buen dominio de castellano e inglés, así como de un tercer idioma. Cualquier otro idioma será valorado positivamente. The company Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid and London, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others. We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture. We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests. GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.
Foreign Exchange Sales Consultant - Madrid - Full Time Exciting opportunities have arisen in our Spanish operation to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to helping them to achieve their goals. The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for: • Buying and selling foreign currencies, • Money transfers, • Credit card advances and much more., • Selling Tourist Related products and services. Additional Information: • It is essential that you have previous Retail or Customer Service Experience., • You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs., • The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures. In return for your commitment, we’ll offer you in-depth training and development, competitive pay, and an exciting incentive scheme for hitting sales targets. • You must have the ability to work under pressure., • Hours - 40 hours per week working between the hours of 08:00 to 22:00 pm., • You must have a great attitude, we have a great and positive team and we want you to be part of it. Contract: Indefinite Languages: Professional English & Spanish (Mandatory) Shifts: Full time Start Date: Inmediately
About the job Localidad: Madrid Provincia: Madrid País: España Perfil: COMERCIAL Nº Vacantes (puestos): 1 Tipo de oferta: MANDOS INTERMEDIOS Funciones ¿Te apetece iniciar un nuevo reto profesional? ¿Tienes vocación comercial y te apasiona el sector hotelero? ¿Te gustaría formar parte de empresa en plena expansión? Ven a ser parte de nuestro gran equipo de trabajo, en la posición de Regional Sales Manager para Sercotel Hotel Group, integrándote en el departamento Comercial como responsable del cluster Sur. Tus principales funciones serán: • Desarrollo de la estrategia comercial de compañía en segmentos Corporate, Grupos, TTOO y Agencias de viajes, • Objetivos fijados en base al presupuesto de dichos segmentos., • Trabajo ejecutivo de captación y desarrollo de cuentas., • Gestión de Cartera Key Account y Account de su zona., • Objetivo de presupuesto de ventas de Total Revenue en los hoteles de su área., • Cumplimiento del 'Action Plan' anual con contactos comerciales, presentaciones a clientes o asistencia a ferias., • Supervisión de las acciones comerciales de los hoteles de la zona. Requisitos ¿Qué necesitas para aplicar? • Más de 5 años en el puesto descrito., • Grado en ADE o Económicas, Turismo, Marketing y Ventas o estudios similares., • Valorable Máster o Formación específica., • Experiencia en CRM, CRS, PMS, acuerdos y negociaciones con cliente empresa y/o agencia de viajes corporativa., • Experiencia con cliente MICE, TTOO y agencias minoristas., • Nivel avanzado del Pack Microsoft Office., • Nivel alto de inglés, • Contar con visión estratégica y de negocio., • Persona dinámica, con habilidades de organización, analíticas y de comunicación para el intercambio de ideas e información., • Posibilidad de residir en Madrid o el sur de España., • Disponibilidad para viajar Se ofrece ¿Qué ofrecemos? • Un gran proyecto, en el que te responsabilizarás de generar negocio para los hoteles situados en toda la zona sur., • Contrato indefinido a jornada completa (40hs)., • Salario acorde a la posición y responsabilidades (remuneración fija + %variable acorde con un plan de Dirección por Objetivos)., • Posibilidad de aplicar retribución flexible (póliza de salud, ticket guardería, transporte, restaurante)., • Descuentos Family & friends en hoteles Sercotel, • Horario de entrada y salida flexible., • Teletrabajo 1 día/semana., • Horario intensivo los viernes y vísperas de algunos festivos nacionales (9hs a 15hs)., • Desarrollo profesional junto a un gran equipo de trabajo Department: Sales Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.
✨ Do you love Madrid and enjoy meeting new people? Join our team! ✨ We’re a tourism company based in Madrid, and we’re on the lookout for enthusiastic activity monitors/guides to help us bring the city to life for travelers from all over the world. 🔎 What’s the job about? You'll be leading between 2 to 5 activities per week, with schedules that vary depending on the activity. Most often, you'll be guiding historical walking tours through the city (so a strong knowledge of Madrid’s culture, is key), as well as taking part in fun night tours. Don’t worry, the team rotates through all activities, so there's always variety! 🌟 We’re looking for someone who is: Fluent in English and Spanish (you’ll be guiding in both languages!) Outgoing, friendly, and enthusiastic Adaptable and comfortable working flexible hours Passionate about Madrid, and loves sharing it with others 💼 What we offer: A fun and dynamic work environment Flexible working hours The chance to meet people from all over the world A fixed salary + commissions (based on sales, reviews, etc.) And most importantly… a job where you’ll never be bored! 📩 Interested? Send us your CV and a short message telling us a bit about yourself and your availability. Let’s create unforgettable experiences in Madrid, together! We can’t wait to meet you!
About the job Glass Bar DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid y Londres, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un/a 2º Jefe/a de Bares para nuestro Glass Bar y Terraza del Hotel Urban 5* GL, templos de la mixología en Madrid. En Derby Hotels Collection no solo servimos cócteles, creamos experiencias, atmósferas y momentos memorables. Si te apasiona la hostelería y coctelería, dirigir equipos de trabajo, llevar la excelencia y satisfacción del cliente al máximo nivel. Únete a este a gran equipo, aplica a nuestra oferta. 2º Jefe/a de Bares Misión del puesto: se encarga de planificar y organizar el servicio de GLASS bar y Terraza del Hotel, dirigiendo y supervisando el servicio de mesas y atendiendo las necesidades del cliente. Además, también se responsabiliza de la venta y promoción del servicio. Ofrecer una experiencia única a los clientes a través de la elaboración y servicio de distintos tipos de bebidas. Llevar el control del stock de bebidas del outlet y productos necesarios para su trabajo. Reporta a: Jefe/a de Glass bar y Terraza, y Director/a de F&B Funciones: • Asistir al jefe/a de Glass bar y Terraza en sus funciones y cubrir su puesto en su ausencia., • Apoyo a la dirección, supervisión y planificación del conjunto de actividades del departamento definiendo objetivos y planificando estrategias., • Asistencia para la organización, coordinación y motivación de la plantilla a su cargo., • Planificar y organizar el servicio de Glass bar y Terraza, garantizando la satisfacción del cliente., • Ejecutar de manera cualificada, autónoma y responsable, la venta, distribución y servicio de bebidas en el Glass bar o en la Terraza, así como el cobro de las mismas., • Preparar diferentes tipos de cócteles y bebidas combinadas a partir de la mezcla de diversos ingredientes., • Recibir, despedir, ubicar y aconsejar a los clientes., • Examinar y controlar las existencias, así como colaborar en la realización de pedidos y su organización en el almacén., • Mantener limpia su área de trabajo, desde el stand de botellas hasta la zona de preparación y barra., • Controla el cobro del servicio y el cierre de caja., • Excelente ambiente laboral en un equipo dinámico. • Programas de formación continua. • Sala comedor equipada para el personal. • Tarifas especiales Friends & Family y beneficios en todos los hoteles de nuestra colección. • Disponibilidad de anticipo de salario a tiempo real a través de la app Wagestream. • Club Benefits: podrás disfrutar de descuentos en marcas de reconocido prestigio en áreas como tecnología, viajes, moda, hogar y mucho más. • Retribución flexible (salud, tarjeta comida y transporte, formación, guardería). • Seguro médico privado a precio más barato, por debajo de mercado. • Y muchos beneficios más. Department: F&B kitchen About you • Experiencia de 5 años como barman en hoteles de 4* o 5*., • Formación específica como Barman., • Amplios conocimientos de coctelería., • Estar al día de nuevas tendencias y productos en el sector de la coctelería., • Vocación de servicio., • Persona con don de gentes y excelentes habilidades comunicativas, y creativa., • Persona organizada, que sepa gestionar los tiempos, atenta a los detalles y con tolerancia a altos ritmos de trabajo en determinados momentos., • Idiomas: imprescindible tener buen dominio de castellano e inglés. Cualquier otro idioma será valorado positivamente., • Disponibilidad horaria para trabajar en distintos turnos de mañana, tarde y noche, así como festivos y fines de semana. Language required: Spanish. English is a plus The company Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid and London, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others. We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture. We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests. GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.
At JADE, we’re not just serving matcha – we’re building a community. We’re looking for baristas who bring more than just technical skill behind the bar. Yes, experience preparing coffee, matcha, and beverages is important, but what truly sets our team apart is charisma, energy, and connection with our guests. As a JADE barista, you’ll be at the front line of creating memorable customer experiences, bringing warmth, enthusiasm, and personality into every interaction. Our space is designed to grow, and we’re looking for people who want to grow with it. What you’ll do: Prepare and serve matcha-based drinks, coffee, and other menu items with consistency and care. Create genuine connections with customers – be present, engaging, and attentive. Maintain a clean, organized workspace and uphold JADE’s aesthetic and service standards. Support the team as the project expands, with the possibility to step into managerial responsibilities (inventory management, operations, and staff coordination) as new Jade locations open. Who you are: You have experience working as a barista (coffee, tea, or café service). You’re charismatic, approachable, and thrive in direct customer interaction. You’re proactive, reliable, and excited to grow alongside a fast-scaling project. You see hospitality not as a transaction, but as a way of building community. Why JADE: Be part of a new concept redefining the matcha and café experience in Madrid. Work in a dynamic, creative environment where your personality is as valued as your skill. Opportunities for growth as JADE expands to multiple locations.
About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.About the role: We are currently looking for a talented and dynamic LATAM Sales Manager based in Madrid to join our team, to promote and sell to Leisure and Group market in the geographic region of Mexico and LATAM representing Four Seasons Hotel Madrid. The purpose of this position is to uncover, prospect and secure Leisure and Group business, in accordance with the objectives established in the Marketing Plan and ensure that all sales quotas are met. What you will do: Execute all sales efforts, including responding to general inquiries and client requests in a timely manner. Maintain an active trace/follow-up system on all personal sales calls. Actively solicit and book group and transient business from various sources of leads. Conduct all sales-related interactions with the highest level of professionalism, maintaining Four Seasons standards. Coordinate and confirm customer events, sales appointments, site visits, and Fam Trips. Develop creative and attractive presentations for potential clients. Develop and execute strategic projects for Mexico and LATAM to increase volume and profitability in both segments. Delegate property tours to meeting planners, travel agents, and potential clients, while maintaining clear communication with the Sales Team. Pre-plan special inspections, pre-planning trips, and program execution as needed. Collaborate with Conference Services and Catering to execute confirmed programs and ensure all stakeholders are fully informed for timely action. Negotiate contract terms to maximize profitability while meeting client needs. Utilize account management systems effectively, meeting Four Seasons standards, and maintain deep knowledge of local and regional competitors. Meet annual sales targets and ensure monthly sales activities are planned and achieved. Provide input on the marketing plan and budget. Promote and sell to group and leisure markets in the assigned region through direct client engagement, phone and in-person sales, trade shows, and networking events. Align group bookings and sales activities with transient demand to optimize RevPAR. Collaborate closely with Sales, Marketing, and Revenue teams to achieve budgeted sales goals, What you bring: 3 to 5 years of experience in luxury hotel sales, ideally as a Sales Manager or in a similar role. Strong verbal and written communication skills, with confidence in virtual and in-person presentations. Familiarity with Salesforce, Opera, and/or other CRM systems. Working knowledge of hotel operations and revenue management. Strong attention to detail and a service mindset tailored to high-expectation clients. Flexibility to work variable hours based on business needs, including travel. Independent judgment and discretion in decision-making, with the ability to handle confidential information appropriately. Ability to take ownership of tasks and follow through on additional responsibilities assigned by leadership. A degree in Hospitality Management is preferred but not required with relevant experience. A collaborative and guest-focused attitude aligned with Four Seasons standards and culture. A passion for delivering luxury service and exceeding expectations. Motivation to bring your unique personality and style to the role while upholding brand values. Desire to be part of a supportive team that values excellence and creativity. ***We are looking for a candidate with Europe work permit, dual European nationality will be an asset. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort. Complimentary Dry Cleaning for Employee Uniforms. Complimentary Employee Meals. Department: Sales Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.
✨ Do you love Madrid and enjoy meeting new people? Join our team! ✨ We’re a tourism company based in Madrid, and we’re on the lookout for enthusiastic activity monitors/guides to help us bring the city to life for travelers from all over the world. 🔎 What’s the job about? You'll be leading between 3 to 5 activities per week, with schedules that vary depending on the activity. Most often, you'll be guiding historical walking tours through the city (so a strong knowledge of Madrid’s culture, is key), as well as taking part in fun night tours. Don’t worry, the team rotates through all activities, so there's always variety! 🌟 We’re looking for someone who is: Fluent in English and Spanish (you’ll be guiding in both languages!) Outgoing, friendly, and enthusiastic Adaptable and comfortable working flexible hours Passionate about Madrid, and loves sharing it with others 💼 What we offer: A fun and dynamic work environment Flexible working hours The chance to meet people from all over the world A fixed salary + commissions (based on sales, reviews, etc.) And most importantly… a job where you’ll never be bored! 📩 Interested? Send us your CV and a short message telling us a bit about yourself and your availability. Let’s create unforgettable experiences in Madrid, together! We can’t wait to meet you!
About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! JOB PURPOSE Working with the PR Manager and the Head Office global communications function, the PR Executive manages all national PR, non-marketing communication for MSC Cruises Spain in order to increase MSC Cruises consumer, as well as trade-facing brand awareness. KEY ACCOUNTABILITIES *Works with the PR Manager to develop and deliver a yearly strategic consumer and trade media relations PR plan that encompasses both local and global initiatives; *Is a point of contact for all print, online, and broadcast media; *Manages, adapts, and localizes global consumer and trade media relations materials and other tools to local specificities for articles, interviews, press releases, web news, etc.; *Supports the delivery of local as well as support in-market global events such as on-board and other press trips as well as press conferences, and playing a key role maximizing the communications value in Spain for the upcoming christenings; *Manages and coordinates reactive media requests as well as identifies proactive opportunities, in line with and building upon the key, business goals-supporting communications objectives set forth by the yearly PR plan; *Researches, reports, and analyses the competitor's communications impact in Spain; *Under the leadership of the Global Employee Engagement Manager, acts as the market key contact, coordinator and main content provider for all local and global, Spain-relevant employee engagement (internal communications); QUALIFICATIONS *BA degree required; *1 to 3 years of relevant experience either in agency or in-house; *Spanish and English-speaking candidate only. English is a must; *Demonstrate a track record of having contributed significantly to the planning and successful delivery of articulated consumer campaigns, building differentiated positioning for high-profile brands, ideally in a highly-competitive business environment; *Good knowledge of Microsoft Office, particularly PowerPoint; *Independent, self-starter, action and result oriented, media relations professional; *Existing consumer media relationships is a must and travel/hospitality expertise is an advantage; *Flexible, able to roll up her/his sleeves and inspire and gain the good-will of non-communications peers by example, influence, and with an unshakeable can-do attitude; *Has a sharp sense of what moves the needle in awareness and perception and is able to prioritize efforts and budget resources; VISA REQUIREMENTS *Right to work in Spain; Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Content & Communication The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!
About the job Localidad: Rivas-Vaciamadrid Provincia: Madrid País: España Perfil: MANTENIMIENTO Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Te gusta la hotelería y quieres continuar desarrollando tu trayectoria profesional en el área de Mantenimiento? ¿Te gustaría incorporarte a una cadena hotelera en plena expansión? Ven a ser parte de nuestro equipo de trabajo, en la posición de Técnico/a de Mantenimiento para Sercotel Hotel Group en nuestro Sercotel AB Rivas, situado en Rivas-vaciamadrid (Madrid). Tus principales retos serán: • Responsabilizarte directamente de la explotación y del mantenimiento de todas las instalaciones del hotel., • Realización directa de tareas de mantenimiento, asegurándose de realizar las operaciones reglamentarias definidas en los reglamentos de las instalaciones o en las instrucciones técnicas que las desarrollan, y que los valores correspondientes de los diferentes parámetros se mantengan dentro de los límites exigidos a éstos., • Controlar y supervisar las visitas y el trabajo realizado por las empresas externas contratadas, que presten servicios de mantenimiento de las instalaciones determinadas., • Cumplimento del plan de mantenimiento preventivo, predictivo y correctivo. Uso de herramientas de gestión y control GMAO y BMS., • Cumplimentar la documentación de planes de trabajo., • Responsabilizarse de la guarda y custodia de los manuales de instrucciones de las máquinas., • Responsabilizarte de mantener un stock de material establecido para el servicio de mantenimiento., • Responsabilizarte del cuidado y la limpieza de las salas de máquinas, instalaciones, cuadros eléctricos, taller, etc., • Propuesta de compra y actualización del nuevo material al responsable directo. Requisitos ¿Qué necesitas para aplicar? • Experiencia de 2-3 años como Técnico/a de Mantenimiento en hoteles., • Haber cursado estudios equivalentes a Formación Profesional., • Tener conocimientos técnicos en: electricidad, climatización, refrigeración, fontanería, albañilería, carpintería, protección contra incendios, cerrajería y pintura., • Valorable tener conocimientos en el uso de herramientas GMAO., • Se valorará de manera positiva certificado en Legionella., • Ser una persona proactiva, dinámica, con ganas de aprender y capacidad de trabajo en equipo. Se ofrece Inscribete y descubre lo que Sercotel te puede ofrecer: • Contrato a tiempo completo por sustitución., • Horario de lunes a viernes con dos dias de descansos rotativos, • Salario fijado según convenio., • Pack de beneficios sociales Sercotel Hotel Group., • Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel, • Descuentos Family & friends en hoteles Sercotel, • Buen clima laboral e incorporación a un gran equipo. En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: Gardener Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.