Buscar empleo: 13 ofertas de trabajo de microsoft en Olesa De Montserrat (julio 2026)

Key Account Specialist

hace 1 día

Martorell

ph3Key Account Specialist (Open) /h3 pWe are seeking a Key Accounts Support Specialist to be the customer champion assigned to a dedicated portfolio of global accounts. In this position you serve as the first point of contact for both internal and external stakeholders. The role works in close partnership with the Global Key Account Manager to ensure excellence in account execution, customer satisfaction, and operational efficiency. /p h3Key Responsibilities /h3 ul liBuild and maintain strong day-to-day relationships with customer stakeholders across regions. /li liSupport the Global Key Account Manager in managing and growing the assigned global accounts. /li /ul h3Customer Support Activities /h3 ul liProcess and coordinate customer requests and inquiries across regions. /li liEnsure local Greif stakeholders act consistently according to the global account agreements (TC). /li liSupport dispute/quality complaint resolution and ensure timely closure. /li liLiaise with plant-based customer service teams, supply chain, and operations to ensure legendary customer service. /li /ul h3Pricing /h3 ul liPrepare, manage and maintain global and regional price lists. /li liSupport pricing updates, escalations, and alignment across regions. /li liEnsure accuracy and consistency of commercial data. /li /ul h3Project Coordination /h3 ul liCoordinate global account-specific projects (e.g., harmonization initiatives, new product rollouts, service improvements). /li liTrack milestones, ensure follow-up, and communicate progress across stakeholders. /li liAssist to effectively manage regional and/or global RFQ. /li liCollaborate with cross-functional teams globally. /li /ul h3Business Performance Reporting /h3 ul liPrepare customer presentations (e.g., quarterly business reviews, performance updates). /li liProactively communicate market customer related information to the assigned global accounts. /li liMonitor and follow up on overdue in coordination with local and account receivables teams. /li /ul h3Requirements /h3 ul libCustomer Service Excellence: /b Demonstrates mastery of the 7 skills of Customer Service Excellence. /li libAnalytical Skills: /b Strong ability to understand, interpret, and analyze numerical data; ability to translate data into actionable insights. /li libCommunication Skills: /b Excellent oral and written communication skills in English; ability to communicate effectively with global, cross-cultural stakeholders. /li libCollaboration Teamwork: /b Strong ability to work in tandem with Key Account Managers and cross-functional teams. /li libProject Management: /b Ability to manage multiple priorities, timelines, and stakeholders across regions. /li libCultural Sensitivity: /b High level of cultural awareness and ability to operate effectively in a global environment. /li libAttention to Detail Accuracy: /b Ensures high-quality outputs in pricing, reporting, and communication. /li libTechnical Requirements: /b Advanced proficiency in Microsoft Excel (data analysis, reporting, pivot tables); strong skills in PowerPoint (professional customer presentations); familiarity with ERP/CRM systems is an advantage. /li /ul h3Experience Education /h3 ul liBachelor’s degree in Business, Supply Chain, or related field (or equivalent experience). /li liRelevant experience in customer service, sales support, or account coordination, ideally in an industrial or B2B environment. /li liExperience working with multinational or global accounts is a strong advantage. /li /ul h3Success Factors /h3 ul liAbility to operate effectively in a fast‑paced, global, and matrix organization. /li liStrong ownership mindset and customer‑first attitude. /li liAbility to balance operational execution with strategic account support. /li liHigh level of organization and prioritization skills. /li /ul h3Compensation Range /h3 pThe pay range for this position is 64,800.00 € – 110,200.00 € annually. Typically, a competitive wage for new hires will fall between 64,800.00 and 87,500.00 € annually. Offers may vary based on market data and other factors such as job‑related knowledge, skills, experience, and geographic location. The position may also be eligible for a short-term incentive. /p h3Benefits Statement /h3 pGreif offers a comprehensive benefits package, including medical, dental, paid time off, and other competitive benefits which are available for eligible colleagues effective day one. /p h3EEO Statement /h3 pGreif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other legally protected characteristic. For more information read Greif’s Equal Opportunity Policy: /p /p #J-18808-Ljbffr

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