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Key Responsibilities • Guest Check-In/Out: Handle guest check-in and check-out efficiently and professionally., • Guest Service: Provide information, answer inquiries, and assist guests with any special requests., • Reservations: Manage bookings, cancellations, and room allocations accurately., • Cash Handling: Process payments, issue invoices, and handle cash or card transactions securely., • Coordination: Communicate effectively with housekeeping and other departments to ensure smooth guest experiences., • Standards & Compliance: Maintain reception area presentation and follow hotel policies, safety, and confidentiality standards. Qualifications & Experience · Previous experience in a relevant position preferably in a 5* resort or hotel environment. · Fluency in English. · Fluency in a second language (Russian, German, French). · Computer Literacy and knowledge of Hospitality software (Opera, Fidelio). · Degree/Diploma in Hospitality/Tourism. · Strong communicative, interpersonal, managerial & problem-solving skills.